Nortel 1002rp, Maintenance And Diagnostics

Page: 24 / 218

Troubleshooting your CallPilot system Standard 1.11
24 CallPilot
Power-On Self-Test diagnostics
The Power-On Self-Test (POST) is a system diagnostic program (stored
in the BIOS) that runs each time the 1002rp server is started. The
function of the POST is to test system components and then display
status messages.
To run the POST
1 Power up the CallPilot server and monitor.
Result: After a few seconds, POST begins to run.
After the memory test, various screen prompts and messages
appear. The screen prompts may be accompanied by a single
beep.
2 Observe the screen for any error messages and listen for POST
beep codes. When POST completes, the server beeps once.
If the server halts before POST is finished, the server emits a beep
code indicating that a fatal system error requires immediate
attention. See “Interpreting POST diagnostics” on page 25 for
details.
If POST can display a message on the monitor, the server emits
two beeps as the message appears.
Record the message that appears on the monitor and the beep
code that you hear. This information is useful if you need assistance
from your technical support representative.