4. Collecting Failure Information
Express5800/R120h-1M, R120h-2M Maintenance Guide
25
Chapter 1 Maintenance
Windows Server 2012 R2
4.2.2
1. Click
Search
on Charms Bar.
You can also use
Run
feature by right-clicking on the lower left corner of the screen.
Charms Bar
Right-click menu
2. Type
msinfo32.exe
in the text box, and then press <Enter> key.
[Search]
[Run]
3.
System Information
starts.
4. Click
Export
from
File
menu.
5. Type a file name to save in
File Name
, and then Click
Save
.
4.3
Collecting User-Mode Process Dump
The user-mode process dump is the failure information related to application errors.
For details, see
Chapter 1 (5.2 How to Create a User-Mode Process Dump File)
in "
Installation Guide
(Windows)
".