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8-24 Troubleshooting

Collecting Dr. Watson Diagnostic Information

Dr. Watson collects diagnostic information related to application errors. The location to save the
information can be specified as you like. For more information, refer to Chapter 5.

Memory Dump

If an error occurs, the dump file should be saved to acquire necessary information.

If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the
label. You can specify the location to save the diagnostic information as you like. For more
information, refer to "Specifying Memory Dump (Debug Information (refer to Chapter 5 for
detail)".

IMPORTANT:

Consult with your service representative before dumping the
memory. Dumping the memory while the server is in the successful
operation may affect the system operation.

Restarting the system due to an error may display a message
indicating insufficient virtual memory. Ignore this message and
proceed. Restarting the system may result in dumping improper
data.

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Summary of Contents for EXP200

Page 1: ...EXP200 N8100 1072F 1073F 1074F 1164F 1165F 1166F 1201F 1202F 1203F NEC Express5800 110Ej User s Guide 3rd Edition 7 2006 ONL 4140dN 110Ej 100 99 0606 ...

Page 2: ...companying each product However actual performance of each such product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC To allow for design and specification improvemen...

Page 3: ...urns or property damage if the instruction is ignored Precautions and notices against hazards are presented with one of the following three symbols The individual symbols are defined as follows This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Attention This symbol indicates prohibited actions An image in the symbol illu...

Page 4: ...ing that cannot be specifically identified Indicates that improper use may cause loss of eyesight due to laser beam Prohibited Actions Indicates a general prohibited action that cannot be specifically identified Do not disassemble repair or modify the server Otherwise an electric shock or fire may be caused Mandatory Action Unplug the power cord of the server Otherwise an electric shock or fire ma...

Page 5: ...radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna In...

Page 6: ...ng system and Microsoft Windows 2000 Advanced Server operating system and Microsoft Windows 2000 Professional operating system Windows 2003 stands for Microsoft Windows Server 2003 Server operating system and Microsoft Windows Server 2003 Standard Edition and Enterprise Edition Windows Me stands for Microsoft Windows Millennium Edition Operating System Windows 98 stands for Microsoft Windows 98 op...

Page 7: ...hase of this server is your assurance of receiving state of the art high quality hardware to meet your needs both now and in the future Read this User s Guide thoroughly to fully understand handling of the NEC Express server and appreciate its functions to the maximum extent ...

Page 8: ...o configure the system and provides instructions for running the BIOS Setup Utility This chapter also provides information on mother board jumper settings Chapter 5 Installing the Operating System with Express Setup describes how to install the operating system Chapter 6 Installing and Using Utilities describes how to install the utilities for the server It also includes a description on using the...

Page 9: ...ides a table to be filled with your server configuration Text Conventions The following conventions are used throughout this manual For safety symbols see SAFETY INDICATIONS provided earlier IMPORTANT Items that are mandatory or require attention when using the server NOTE Helpful and convenient piece of information IN THE PACKAGE The carton contains various accessories as well as the server itsel...

Page 10: ...sfer to Third Party 1 9 Disposal and Consumables 1 10 User Support 1 11 Chapter 2 General Description 2 1 Overview 2 2 System Chassis 2 3 Front View 2 3 Rear View 2 5 Internal View 2 7 Mother Board 2 8 Standard Features 2 9 Power Supply 2 10 Peripheral Bays 2 10 Remote Power On Feature Wake On LAN 2 10 AC LINK Feature 2 11 Security 2 11 NEC EXPRESSBUILDER 2 11 NEC ESMPRO 2 12 Off line Maintenance ...

Page 11: ...4 32 RAID Configuration of Serial ATA Hard Disk Drive 4 32 Chapter 5 Installing the Operating System with Express Setup 5 1 About Express Setup 5 2 Microsoft Windows Server 2003 5 4 Installation Notice 5 4 The Flow of Setup 5 9 Installing and Setting Device Drivers 5 15 Setting for Solving Problems 5 22 Installing Maintenance Utilities 5 26 Updating the System 5 27 Making Backup Copies of System I...

Page 12: ...nts 6 20 Server Setup 6 22 Management PC Setup 6 23 NEC DianaScope 6 24 BMC Online Update 6 25 Hardware Requirement 6 25 Installation 6 26 Startup 6 28 Uninstallation 6 30 Error Messages 6 33 Chapter 7 Maintenance 7 1 Making Backup Copies 7 1 Cleaning 7 2 Cleaning the Server 7 3 Cleaning the Interior 7 4 Cleaning the Keyboard Mouse 7 5 Cleaning CD ROM 7 6 System Diagnostics 7 7 Test Items 7 7 Star...

Page 13: ...4 Memory Dump 8 24 Recovery for Windows 2000 System 8 25 Off line Maintenance Utility 8 28 Starting the Off line Maintenance Utility 8 28 Features of Off line Maintenance Utility 8 29 Resetting the Server 8 30 Forced Shutdown 8 30 Chapter 9 Upgrading Your Server 9 1 Safety Notes 9 2 Static Precautions 9 3 Preparing for Installation and Removal 9 4 Installation or Removal Procedure 9 5 Left Side Co...

Page 14: ...tallation when N8103 80F Keeps Connection D 2 MO Device D 2 Media such as DAT D 2 Partition Size D 3 Installing Windows Server 2003 x64 Editions D 4 Creating Windows Server 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER D 4 Windows Server 2003 x64 Editions Clean Installation D 6 Reinstallation to Multiple Logical Drives D 8 Updating the System D 10 Driver Installation and Advanced Settings D 11 ...

Page 15: ...E 15 PROSet E 15 Network Driver E 16 Re install the Network Driver E 17 Graphics Accelerator Driver E 17 Installing SCSI Controller Driver N8103 65F E 18 Installing SCSI Controller Driver N8103 75 E 19 Installing SCSI Controller Driver N8103 56 95 E 19 Installing RAID Controller Driver N8103 80F E 20 About Windows Activation E 21 Setting for Collecting Memory Dump Debug Information E 22 Appendix F...

Page 16: ...USB 2 0 Driver F 13 Installing SCSI Controller Driver N8103 65F 75 F 14 Installing SCSI Controller Driver N8103 95 F 14 Installing SCSI Controller Driver N8103 56 F 14 Installing RAID Controller Driver N8103 80F F 15 Setting for Collecting Memory Dump Debug Information F 16 Appendix G Product Configuration Record Table G 1 Hardware G 1 Software G 3 ...

Page 17: ...Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server ...

Page 18: ...ossible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server Do not intentionally remove or damage any of the labels If you find any labels totally partially removed or illegible due to damage contact your service representative ...

Page 19: ...ect the power plug from the outlet then contact your service representative Using the server in such conditions may cause a fire Keep needles or metal objects away from the server Do not insert needles or metal objects into ventilation holes in the server or openings in the floppy disk or CD ROM drive Doing so may cause an electric shock CAUTION Do not access inside your server for a service or re...

Page 20: ...ctor could damage the cables and connectors to result in an electrical shock hazard or a fire Insert the power plug into the outlet as far as it goes Heat generation resulting from a halfway inserted power plug imperfect contact may cause a fire Heat will also be generated if condensation is formed on dusty blades of the halfway inserted plug increasing the possibility of fire Use the authorized p...

Page 21: ...may cause a fire a dusty place a humid place such as near a boiler a place exposed to direct sunlight an unstable place Do not connect any interface cable with the power cord of the server plugged to a power source Make sure to power off the server and unplug the power cord from a power outlet before installing removing any optional internal device or connecting disconnecting any interface cable t...

Page 22: ...ake sure to power off the server and disconnect the power plug from a power outlet before cleaning or installing removing internal optional devices Touching any internal device of the server with its power cord connected to a power source may cause an electric shock even of the server is off powered Disconnect the power plug from the outlet occasionally and clean the plug with a dry cloth Heat wil...

Page 23: ...an electric shock Keep animals away from the server Failure to follow this warning may cause a fire or an electric shock Do not leave the CD tray open If dust gets on the lens of CD ROM drive the drive may have problems reading your disks Also the CD tray may be broken by contacting any objects Take off the headset before connection To protect your ears take off the headset before connecting it to...

Page 24: ...stem operation When you have just turned off the server wait at least 10 seconds before turning it back on If the server is connected to the UPS set at least 10 seconds delay in the power on schedule For the disk which does not conform to the CD standard the playback of such a disk with the CD drive is not guaranteed Turn off the power and unplug the power cord from the outlet before relocating th...

Page 25: ...ns written on the hard disk drive Data not erased completely may be restored by special software and used for unexpected purposes It is strongly recommended that the software or service both available at stores for data erasure should be used in order to avoid the trouble explained above For details on data erasure ask your sales representative Provided software To transfer or sell any software ap...

Page 26: ...mited period of time and require replacement such as fans internal batteries the internal CD ROM drive the floppy disk drive and the mouse For stable operation of the server NEC recommends you replace these components on a regular basis Consult with your service representative for replacement or the product lives WARNING Do not remove the lithium battery Your server contains the lithium battery Do...

Page 27: ...he description If it does take the recommended measure for it 3 Check if the software required for operation of the server is properly installed If the server still appears to fail after you have taken the above actions consult with your service representative immediately Take notes on lamp indications of the server and alarm indications on the display unit before consultation which may provide a ...

Page 28: ... adjustment is important to prevent the screen from reflecting bright lights and to make the display contents easy to see You will not be able to keep good working posture and you will feel more tired than you should if you operate a display unit without adjusting horizontal and vertical angles Adjustment of Screen Brightness and Contrast The display unit has brightness and contrast adjustment fun...

Page 29: ...Chapter 2 General Description This chapter provides information that you should be familiar with before using the server It includes names and functions of the components and features of the server ...

Page 30: ...nal memory add in boards and peripheral devices tape devices CD ROM and hard disk drives The server features the following major components A high performance Intel Pentium 4 Pentium D processor Up to 8GB of memory using 2GB DIMMs Minimum configuration is 512MB of memory Dual channel memory configuration Five integrated I O expansion PCI slots for add in boards two PCI Express slots two 64 bit 133...

Page 31: ...General Description 2 3 SYSTEM CHASSIS Names and functions of the components are shown below Front View 1 Additional slot 1 2 3 4 5 6 7 11 10 8 9 Additional slot 2 ...

Page 32: ...ks green when the system is placed in the sleep mode 6 POWER SLEEP switch The POWER SLEEP switch is used to turn the power of the server ON OFF If you press this switch once the power is turned on with the lamp going on green If you press the switch again the power is turned off Some OS setting can provide the function of switching to the power saving sleep mode If you press the POWER SLEEP switch...

Page 33: ...The AC inlet is connected with the power cord 2 Fixing screws 2 Secures the left side cover 3 Cover lock plate Installing a theft prevention device protects the internal components of the workstation from being stolen 1 2 6 4 5 7 9 10 8 11 12 3 2 ...

Page 34: ... the serial interface The server cannot be directly connected to a leased line through the connector 8 Printer port connector The printer port connector is connected with a printer with the Centronics interface 9 Monitor connector The monitor connector is connected with the display unit 10 LAN connector The LAN connector is connected with a network system on LAN 1000BASE T 100BASE TX 10BASE T The ...

Page 35: ...4 CD ROM drive 5 5 25 inch device bay A standard CD ROM drive is factory installed in the bottom slot 6 3 5 inch floppy disk drive 7 Hard disk drive bay 8 Front cooling fan 9 PCI guide rail 10 Hard disk drive optional 11 Mother board 12 Rear cooling fan 1 11 2 3 4 12 9 10 5 6 7 8 ...

Page 36: ...cable connector 4 1 CPU heat sink fan 12 Serial port B connector for option 4 2 Rear fan 13 PCI board slots 4 3 Not used 13 1 64 bit 133MHz PCI X 4 4 Front fan 13 2 64 bit 133MHz PCI X 4 5 Not used 13 3 PCIe 8 5 Serial ATA connectors 13 4 PCIe 1 connector x8 The last digit shows a DIMM number 13 5 32 bit 33MHz PCI X 6 Lithium battery 14 Connector for external device 1 3 4 3 3 3 2 3 1 4 5 4 4 8 5 4...

Page 37: ...l Torito Bootable CD ROM no emulation mode format support Remote power on feature AC LINK feature Disk array SATA Self diagnosis Temperature detection BIOS password feature Cooling fan monitoring feature Internal voltage monitoring feature Memory monitoring feature single bit error correction double bit error detection Disk array SATA2 SCSI Power On Self Test POST Test and Diagnosis Management Uti...

Page 38: ...ve bays for installing up to four ATA150 or SCSI hard disk drives NOTE The optional peripheral device bay can include two 5 25 inch file devices or one hot swap SCSI hard disk drive bay one slim height CD ROM drive and one 3 5 inch floppy disk drive Remote Power On Feature Wake On LAN The remote power on function turns on the server through a network It sends a special packet from the management c...

Page 39: ...sword Check the user account when entering the BIOS setup utility or booting the system NEC EXPRESSBUILDER The CD ROM that comes with your server contains a setup utility called NEC EXPRESSBUILDER When you have first installed the server or append features to the server use the NEC EXPRESSBUILDER to set up your server Refer to Chapter 6 for details IMPORTANT Do not use the NEC EXPRESSBUILDER for a...

Page 40: ... monitoring terminal and the NEC ESMPRO Agent for the NEC Express server NOTE For details of major functions of the NEC ESMPRO system configuration and setups with the NEC ESMPRO see Chapter 6 Available functions of the NEC ESMPRO depend on the OS you install Ask your service representative for details Off line Maintenance Utility The Off line Maintenance Utility is used for proactive maintenance ...

Page 41: ...essories including the keyboard and the mouse POWER Switch Use the POWER SLEEP switch to turn on off the server Power On Press the POWER switch on the front of the computer chassis The POWER SLEEP lamp lights in green IMPORTANT If the power cord is connected to a power control device such as a UPS Uninterruptible Power Supply make sure that the power control device is powered Do not turn off the s...

Page 42: ...r the NEC logo appears on the display unit while POST is in progress To display the POST check results press Esc NOTE You can set the POST check results to appear on the display unit without pressing Esc To do so select Enabled for Boot time Diagnostic Screen under the Advanced menu of the BIOS setup utility You don t always need to check the POST check results Check messages that POST displays wh...

Page 43: ...nd expansion memory appears at top left on the display unit screen The memory check may takes a few minutes to complete depending on the memory size of the server Also it may take approximately one minute for the screen display to appear after rebooting the server 2 Some messages appear upon completion of the memory check These messages appear to indicate that the system has detected the CPU keybo...

Page 44: ...cally restarts POST all over again when you exit the BIOS setup utility 4 If your server uses onboard serial ATA SATA RAID feature the following message is displayed on the screen to prompt you to run Array Configuration Utility ARC Press Ctrl A for Adaptec RAID Configuration Utility Press Ctrl A to run ARC For detail explanation refer to Chapter 4 5 If the server has an optional RAID controller o...

Page 45: ...T to complete before turning off the server 1 Shut down the OS 2 Press the POWER SLEEP switch on the front of the server The POWER SLEEP lamp goes out 3 Power off peripheral devices SLEEP Switch The POWER SLEEP switch allows you to save almost all power of the server power saving mode or sleep mode Press the POWER SLEEP switch on the front of the server to place the server in the power saving mode...

Page 46: ... drive the drive clicks and the eject button on the floppy disk is slightly pushed out NOTES You cannot use a 1 2MB formatted floppy disk to boot the system When an unformatted floppy disk is inserted the message notifying that date read is not available and the message prompting formatting are displayed Refer to the manual that comes with the OS to format the floppy disk If the floppy disk contai...

Page 47: ...tic objects e g magnet Do not pinch the floppy disk with a paper clip or drop it Keep the floppy disk in a floppy disk case that protects it from magnetism and dust A floppy disk has a write protect switch that prevents the stored data from accidental erasure You can read data from a write protected floppy disk but you cannot save data into the floppy disk or format it NEC recommends that you shou...

Page 48: ...EEP lamp is lit before inserting a CD ROM into the CD ROM drive Press the Open Close button on the front of the CD ROM drive to eject the tray With the CD ROM label facing up place a CD ROM in the tray gently and securely Press the Open Close button or gently push on the tray front The tray is automatically retracted into the CD ROM drive IMPORTANT If the CD ROM drive produces large noise after th...

Page 49: ...roximately 1 2 mm in diameter and 100 mm in length a straightened large paper clip will make a substitute into the emergency hole on the right front of the CD ROM drive and gently push it in until the tray is ejected IMPORTANT Do not use a toothpick or plastic stick that is easy to break If the above procedure does not let you take out the CD ROM contact your service representative 3 Hold the tray...

Page 50: ...ed side upward and gently put it on the tray Do not scratch the CD ROM or write anything directly on it with a pencil or ball point pen Keep the CD ROM away from cigarette smoke Do not leave the CD ROM in a high temperature place e g place exposed to direct sunlight or close to a heater When dust or fingerprints are attached on the CD ROM wipe the CD ROM from its center to edge with a dry soft clo...

Page 51: ...Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system on a step by step basis ...

Page 52: ... cord Connect the power cord to the server Turning on the server Power on the server to start software setups Setups depend on the optional internal devices installed and the peripheral devices connected Installing the operating system Install an operating system to the server See Chapter 5 Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD ROM See Chapter 6 Makin...

Page 53: ...damage claim with the carrier immediately INSTALLING OPTIONAL DEVICES To install any optional device see Chapter 9 Upgrading Your Server for the installation procedure Proceed to the next section if you have no optional devices to install IMPORTANT There are third party products memory modules hard disk drives etc available for the server in the markets However NEC recommends that you should use N...

Page 54: ...ustrates a site suitable for installing the server It is recommended that the server should be used in a room where temperature is in the range between 15 to 25ºC Clean and tidy room Allow clearance of at least 150 mm in front of and behind the server 100 to 120 Vac 200 to 240 Vac parallel bi polar wall power outlet with the ground line Room that satisfies the following conditions While operating ...

Page 55: ...ce near chemicals or with possibilities of chemicals sprayed over On a non antistatic carpet Places with possibilities of falling objects Places where a power outlet that shares the ground line with another especially the one to which a device with large power consumption is connected must be used for the server Places near a device generating intense magnetic field such as a TV radio broadcast co...

Page 56: ... the server with any loose interface connection Do not step on the interface cable or place any heavy object on it IMPORTANT Power off the server and a peripheral device before connection Connecting a powered peripheral device to the powered server will cause malfunctions and failures To connect a third party peripheral device or interface cable to the server consult with your service representati...

Page 57: ...e with the serial interface e g modem Keyboard Mouse Display unit Hub multiport repeater Printer with the parallel interface Device with the USB interface e g terminal adapter Finally connect the provided power cord to the receptacle ...

Page 58: ...ollowing instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Do not plug the power cord in to an improper power source Do not connect the power cord to an outlet that has an illegal number of connections Insert the power plug into the outlet as far as it goes Use the authorized power cord on...

Page 59: ...outlets on the rear of the UPS Refer to the manual that comes with the UPS for details When the power cord from the server to a UPS change the BIOS setup utility of the server to link with power supply from the UPS Change a parameter for AC LINK of the Advanced menu of the BIOS SETUP utility See Chapter 4 for details ...

Page 60: ...g to the next step To use the server with no optional devices installed besides the graphic board install a desired OS to the server 1 Make sure all external devices such as a video display keyboard and mouse optional have been connected and the power cords are connected 2 Power on the video display and any other external devices 3 Make sure that the floppy disk drive contains no floppy disk and t...

Page 61: ...he POST displays the amount of memory it was able to access and test Depending on the amount of installed memory it may take several minutes to complete the memory test NOTE The factory set is defined to hide the POST screen with the NEC logo screen You can always change the NEC logo screen to the POST screen by pressing Tab To change the start up screen use the BIOS setup utility See Chapter 4 fo...

Page 62: ...UILDER INSTALLING UTILITIES Install the utilities that come with the server See Chapter 6 for details MAKING BACKUP COPIES OF SYSTEM INFORMATION The system information includes the current BIOS settings and any specific information for the server Save the information after completing the system setup Without the backup data you will not be able to recover the information You can save the informati...

Page 63: ...to perform a RAID disk format or verify disk operation on the serial ATA disk drives The Array Configuration Utility is used only for the serial ATA hard disk drives that are connected with the serial ATA channel on your server board If your system has been factory configured the BIOS Setup utility or Array Configuration Utility do not need to be run unless you want to change the password or secur...

Page 64: ...low IMPORTANT The BIOS Setup utility is intended for system administrator use only The BIOS Setup utility allows you to set a password The server is provided with two levels of password Supervisor and User With the Supervisor password you can view and change all system parameters of the BIOS Setup utility With the User password system parameters available for viewing and changing are limited Do no...

Page 65: ...the BIOS Setup utility the password entry screen appears Enter the password Enter password Up to three password entries will be accepted If you fail to enter the password correctly for three consecutive times the server halts You can no longer proceed Power off the server NOTE The server is provided with two levels of password Supervisor and User With the Supervisor password you can view and chang...

Page 66: ... can change Cursor Move between menus and Select the previous value or the next value for the field Enter Execute command or select submenu Esc Exit the current menu and return to the previous menu F1 Get Help about an item F9 Load default configuration values for this menu F10 Save configuration values and exit Indicates the current menu Indicates there are submenus Setup item menu Explanation of...

Page 67: ...oard ATA channels Select Main Primary IDE Master Primary IDE Slave IDE Secondary Master and IDE Secondary Slave To configure the RAID drive Select Advanced I O Device Configuration SATA Controller Mode Option Enhanced Then select Advanced I O Device Configuration SATA RAID Enabled Enabled and use the RAID configuration utility see RAID Configuration Utility in this chapter IMPORTANT Be sure to set...

Page 68: ...Select Server Console Redirection and set each item Memory To check the installed memory DIMM board status Select Advanced Memory Configuration and check the status indications The on screen DIMM group numbers and socket locations on the mother board are associated as shown in the following figure To clear the memory DIMM board error information Select Advanced Memory Configuration Memory Retest Y...

Page 69: ...lear all Event Logs and press Enter Security To set passwords on the BIOS Select Security Set Supervisor Password and enter a password Select Security Set User Password and enter a password Set Supervisor password first then User password External Devices To set up external devices Select Advanced I O Device Configuration and set up each device Internal Devices To install the disk array controller...

Page 70: ...n Enhanced Then select Advanced I O Device Configuration SATA RAID Enable Enabled Leaving this parameter as the factory set value Disabled may destroy the data in hard disk drive To save the current configuration data Select Exit Exit Saving Changes or Save Changes To discard changes to the current configuration data Select Exit Exit Discarding Changes or Discard Changes To load the user defined d...

Page 71: ...ity Server Boot Exit To set minute functions select a submenu from the above menus The following describes available functions and parameters as well as the factory set for each menu Main If BIOS Setup is started the Main menu appears first If you select a menu item preceded by symbol and press Enter the appropriate submenu appears ...

Page 72: ...TA Channel 1 Master Select submenu Set the information on the device connected to each channel on the submenu The settings of some items may be changed However leave the items as they are at the shipment Advanced Processor Options Select submenu Shows the processor settings submenu Language English US Français Deutsch Español Italiano Select which language BIOS displays Factory set IMPORTANT Check...

Page 73: ...essor is defected View only Processor 1 L2 Cache nnn KB Displays L2 cache size for processor Hyper Threading Technology Enabled Disabled Setting this item to Enabled allows the hyper threading technology to be used From OS that supports Hyper Threading Technology feature the specified number of processors is twice as many as the actual number of the installed processors This menu is displayed only...

Page 74: ...est POST running screen is displayed or not on booting If disabled the BIOS will display the NEC logo during POST Press Esc to switch to the POST execution screen Reset Configuration Data No Yes Select Yes if you want to clear the system configuration data during the next boot Automatically reset to No in the next boot NumLock On Off Sets power on Numlock state Memory Processor Error Boot Halt If ...

Page 75: ...total capacity of the basic memory used by each device View only DIMM Group 1 4 Status Installed ex 256MB Not installed Disabled Indicates the current memory status View only Installed ex 256MB indicates that the memory devices operate normally Not Installed indicates that no memory devices are installed Disabled indicates that one or more memory devices are defected Memory Retest No Yes Causes BI...

Page 76: ...oards to be installed are connected to the hard disk drive in which OS is installed set this item to Enabled When the LAN controller board with installation of the option ROM BIOS is used but the board does not provide network booting set this item to Disabled Disabling Option ROM Scan saves memory consumption and time for startup Factory set Embedded NIC submenu See the table below for the items ...

Page 77: ...A Disabled Enabled Selects whether serial port A is enabled or disabled Base I O address 3F8 2F8 3E8 2E8 Selects the base I O address for serial port A Interrupt IRQ 3 IRQ 4 Selects the interrupt for a serial port A Serial Port B Disabled Enabled Selects whether serial port B is enabled or disabled display only Base I O address 3F8 2F8 Selects the base I O address for serial port B Interrupt IRQ 3...

Page 78: ...d Enabled Selects whether the serial ATA is enabled or disabled Native Mode Operation Auto Serial ATA Selects the native mode for ATA Note A specific OS does not support the native mode SATA Controller Mode Option Compatible Enhanced Compatible mode SATA and PATA drives are automatically detected and recognized as legacy mode Enhanced mode SATA and PATA drives are automatically detected and recogn...

Page 79: ...he remote power on function through a network is enabled or disabled Wake On Ring Disabled Enabled Specify whether the remote power on function through a serial port is enabled or disabled Wake On RTC Alarm Disabled Enabled Specify whether the scheduling power on function by using RTC alarm feature is enabled or disabled Factory set IMPORTANT If supplying AC power to the server is stopped the remo...

Page 80: ...of Security Press Enter on Set Supervisor Password or Set User Password to display the dialog to set change password IMPORTANT User password can be set only when Supervisor password is already set Set the passwords only after OS is installed If you forget the passwords contact your service representative ...

Page 81: ...ics Press Enter to display the supervisor password input screen This password enables all the SETUP menus to be accessed This setting can be done only on login with the password input of Supervisor at start of SETUP Password on boot Disabled Enabled Specify whether the passwords are entered or not on booting At first the supervisor password must be set If the supervisor password is set and this op...

Page 82: ...f power when the AC power to the server is turned off once and then on See the table below Power on Delay Time 0 255 Specify the DC power on delay time within the range between 0 and 255 seconds The time specified is valid when Power On or Last State is specified for AC LINK BMC IRQ Disabled 11 Set the IRQ for BMC FRB 2 Policy Disable FRB2 Timer Retry 3 Times Set the FRB level 2 timer Boot Monitor...

Page 83: ... Disabled Enabled Specify whether to enable or disable the thermal sensor monitoring function If a thermal error is detected with this item being set to Enabled the system stops at the end of POST Platform Event Filtering Disabled Enabled This item becomes meaningless when the notification feature of remote management card RMC is enabled Factory set Displayed only when Remote Management Card optio...

Page 84: ...l number View only Chassis Part Number Displays the chassis part number View only Chassis Serial Number Displays the chassis serial number View only BMC Device ID Displays the device ID of BMC Baseboard Management Controller View only BMC Device Revision Displays the revision of BMC Baseboard Management Controller device View only BMC Firmware Revision Displays the revision of BMC Baseboard Manage...

Page 85: ...Port Disabled Serial Port A Serial Port B Specify the serial port to which an ACPI console is connected Baud Rate 9600 19 2k 38 4k 57 6k 115 2k Specify the baud rate used for the interface with successive remote consoles Terminal Type PC ANSI VT100 VT UTF8 Specify the type of remote console Flow Control None XON XOFF CTS RTS CTS RTS CD Specify the flow control method Remote Console Reset Disabled ...

Page 86: ...Configuration on the Server menu and press Enter NOTE This menu appears only when the Remote Management Card is installed in the system See the table below for the items Option Parameter Description Your Setting Clear All Event Logs Enter Press Enter and select Yes to clear the system event log Factory set ...

Page 87: ...devices in the order set in this menu on booting Finding the boot software the server starts the software The priority of the boot devices can be changed by using the and keys Move the cursor to the desired device with the or key and change the priority with the or key IMPORTANT To boot NEC EXPRESSBUILDER set the priority of the devices as shown in the figure above ...

Page 88: ...the system Exit Discarding Changes Select this item to terminate SETUP without saving the newly selected information in CMOS nonvolatile memory Selecting No allows SETUP to be terminated without storage of the modified information Then the server automatically reboots the system Selecting Yes allows SETUP to be terminated with storage of the modified information Then the server automatically reboo...

Page 89: ... before exiting BIOS Setup Leaving this parameter as the factory set value Disabled may destroy the data in hard disk drive NOTE To display the SATA RAID Enabled menu select Advanced I O Device Configuration SATA Controller Mode Option Enhanced Discard Changes Select this item to return the values modified currently to the previous values before saving the values to CMOS Save Changes Select this i...

Page 90: ...s the start up message of the BIOS Setup Utility of the mother board It then displays the utility start up message for optional PCI boards one by one The start up message appears for the optional PCI board in the PCI 1 slot first then PCI 2 PCI 3 PCI 4 and finally PCI 5 The message displayed may vary depending on the optional PCI board Refer to the manual that comes with the optional PCI board for...

Page 91: ...sets SATA RAID Enabled in the Advanced I O Device Configuration menu to Disabled If the SATA hard disk drives are installed in your server and the onboard SATA RAID feature is used change the parameter of the SATA RAID Enabled from Disabled to Enabled before exiting BIOS Setup Leaving this parameter as the factory set value Disabled may destroy the data in hard disk drive NOTE To display the SATA ...

Page 92: ... not pinch your finger with mechanical components Avoid installation in extreme temperature conditions IMPORTANT Components inside the server are easily affected by static electricity Handle a component after making your body contact with a metallic frame section of the server to discharge the static electricity on your body Do not make bare hands contact with terminals and components See Static P...

Page 93: ... onboard SATA RAID feature is used change the parameter of the SATA RAID Enabled in the Advanced I O Device Configuration menu from Disabled to Enabled before exiting BIOS Setup Leaving this parameter as the factory set value Disabled may destroy the data in hard disk drive NOTE To display the SATA RAID Enabled menu select Advanced I O Device Configuration SATA Controller Mode Option Enhanced ...

Page 94: ...nfiguration RAID0 striping Stores data on two hard disk drives by dividing it striping Both hard disk drives can be accessed at the same time This improves disk access performance compared with using a single hard disk IMPORTANT RAID0 does not have data redundancy When a hard disk drive failure occurs data cannot be restored Logical capacity of the array becomes a multiple of the connected hard di...

Page 95: ...sing the BIOS SETUP Utility NOTE The factory set value is to use the hard disk drive as a single disk drive To change settings by BIOS SETUP Utility 1 Start the BIOS SETUP utility See Starting SETUP Utility described earlier 2 On the I O Device Configuration menu in Advanced menu change the parameter of SATA Controller Mode Option to Enhanced and change the parameter of SATA RAID Enabled to Enable...

Page 96: ...en changed according to Enabling RAID Feature by BIOS SETUP Utility To start the ACU from management PC via serial direct connection or via network see also NEC EXPRESSBUILDER in Chapter 6 1 Start the server 2 To run ACU press Ctrl A when prompted by the following message during the system startup Press Ctrl A for Adaptec RAID Configuration Utility NOTE If it takes a long time until a message appe...

Page 97: ...ly formatted See Using the Disk Utilities described later Be sure to set Bootable according to Managing Arrays using the BIOS SETUP utility Otherwise the memory dump cannot be collected at system failure or other problem will be raised 1 Start the ACU See Running the Array Configuration Utility ACU described earlier 2 Use the cursor key to select Array Configuration Utility from the Options menu a...

Page 98: ...es can be connected to the onboard SATA connector of the server RAID configuration requires two or more hard disk drives Therefore select two hard disk drives displayed in the list The grayed out hard disk drive indicates the disk with no usable disk space or uninitialized disk Press Esc several times to exit this menu See Initializing Hard Disk Drives described later 5 Press Enter Array Propertie...

Page 99: ...ress Enter Available stripe sizes are 16 32 and 64 KB default NOTE NEC recommends that you use the default 64KB for stripe size 9 Select the creation method from Create RAID via and press Enter Create RAID via allows you to select between the different creation methods for RAID0 and RAID1 The following table gives examples of when each is appropriate ...

Page 100: ...array back up any data contained on the new drive Otherwise all data will be lost If you stop the build process on a RAID1 from ACU you can only restart it from Adaptec Storage Manager A RAID1 created using the Quick Init option may return some data miscompares if you later run a consistency check This is normal and is not a cause for concern The ACU allows you to use drives of different sizes in ...

Page 101: ... box Viewing Array Properties Select Manage Arrays on Main Menu and press Enter to display the list of RAID drives From the List of Arrays dialog box select the RAID drive you want to view and press Enter The Array Properties dialog box appears showing detailed information on the array The physical disks associated with the array are displayed here Press Esc to return to the previous menu IMPORTAN...

Page 102: ...ents depends on RAID level 3 Press Y to delete the array or partition or N to return to the previous menu 4 Press Esc to return to the previous menu Initializing Hard Disk Drive Hard disk drives must be initialized before they can be used as RAID drive An uninitialized disk does not appear in the disk selection list for creating a new array or it appears grayed out IMPORTANT Initializing a disk ov...

Page 103: ...iguration Utility and press Enter 3 Select Configure Drives from the main menu and press Enter 4 Use the cursor keys to select the hard disk drive you wish to initialize and press Insert 5 Repeat Step 4 so that both drives to be initialized are selected 6 Press Enter 7 Read the warning message and ensure that you have selected the correct disk drives to initialize Type Y to continue ...

Page 104: ...rmat or verify the media of your Serial ATA hard disks To access the disk utilities 1 Start the ACU See Running the Array Configuration Utility ACU described earlier 2 From the Options menu select Disk Utilities using the cursor key and press Enter 3 Select the desired hard disk drive and press Enter ...

Page 105: ...d drive by writing zeros to the entire disk Serial ATA drives are low level formatted at the factory and do not need to be low level formatted again IMPORTANT Low level formatting erases all data on the drive Be sure to back up your data before performing this operation Verify Disk Media Scans the media in a disk drive for defects ...

Page 106: ...Main Menu and press Enter 4 All the created arrays are displayed in List of Arrays Press Ctrl and B The confirmation message appears Select Y Mark Bootable is set 5 After making sure that Mark Bootable has been set exit the Array Configuration Utility and reboot the system You will see an asterisk at the front of the array to which the Mark Bootable has been set in List of Arrays dialog box The se...

Page 107: ... R2 Standard Edition Microsoft Windows 2000 Server To use the server with the other operating systems described in this section contact your service representative IMPORTANT Before installing the operating system adjust the system date and time by using the BIOS setup utility SETUP See Chapter 4 for detail This chapter also includes information on configuring the HostRAID drive used with the onboa...

Page 108: ...tup is intended for the initial setup of the server system Therefore it clears the contents of the hard disk drive For Microsoft Windows Server 2003 and Windows 2000 Express Setup automatically configures your server and installs the operating system After a few tasks are completed all that remains to be done is to remove the NEC EXPRESSBUILDER CD ROM and insert the Windows CD ROM input a product ...

Page 109: ...iguration parameters are loaded by using the Configuration Diskette Creator see Chapter 6 Normal start Normal start is to create the Configuration Diskette after starting the Express Setup NOTES Use the blank disk in the accessory box to create Configuration Diskette You can create Configuration Diskette in advance using Configuration Diskette Creator included in NEC EXPRESSBUILDER If you create C...

Page 110: ...his model The server supports the following edition Microsoft Windows Server 2003 Standard Edition hereinafter referred to as Windows Server 2003 Microsoft Windows Server 2003 R2 Standard Edition hereinafter referred to as Windows Server 2003 On installing other OS contact sales dealer or the maintenance service representative Installing Optional Mass Storage Driver To install optional mass storag...

Page 111: ...ts the following optional Raid Controller and SCSI Controller Supporting installation of OS in NEC EXPRESSBUILDER N8103 65F SCSI Controller N8103 75 SCSI Controller N8103 95 SCSI Controller N8103 80F Disk Array Controller SCSI 1ch N8103 89 Disk Array Controller SATA Adaptec HostRAID S ATA Controller on the I O board Other optional boards N8103 56 SCSI Controller ...

Page 112: ...f you want to install Windows Server 2003 on the volume that is mirrored using Disk Management invalid the mirroring before operating the installation to set back to the basic disk and valid the mirroring again after the installation has completed Creating invalid delete mirror volume can be operated from Disk Management in Computer Management Connecting MO Device If you operate installing Windows...

Page 113: ...he paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB If you install any application program or the like add necessary space to the partition to install these programs...

Page 114: ...current partition of the hard disk drive upgraded to Dynamic Disk kept remained If you want to keep the current partition remained see Appendix D to re install the system Disk Configuration Concerning the area displayed as EISA In disk area an area displayed as EISA may exist This area is maintenance partition for saving configuration information and utilities Do not delete the area ...

Page 115: ...the setting Disk Array Configuration Screen Creating Maintenance Partition and Installing Utilities Operating System Installation Menu Create the OS partition after the reboot Confirm the specification and input the value Copying NEC Modules Copying Selected Application Modules Remove the Floppy Disk and CD ROM from the Drive Insert Windows CD ROM Agree Software License Agreement Install OS Automa...

Page 116: ... peripheral device on and then turn on the server NOTES If you operate installing Windows Server 2003 with MO device connected the installation may not be completed normally In such case detach MO device and then re install the system from the beginning Connect the hard disk drive that OS is not going to be installed after installing OS If you create multiple logical drives in your system refer to...

Page 117: ...logue box 1 Select a parameters file to use in the Express Setup After the parameters file is specified the message Do you want to review or modify the Setup File parameters appears 2 If you want to modify or confirm the parameters file click Review If not click Skip Click Review Go on the next step Click Skip Go on the step 10 Using a blank disk 1 Click the box under Setup File Name A or press A ...

Page 118: ...d Fourth Partition Retained You can not re install the system with the existing partition that is upgraded to Dynamic Disk remained Do not select Use Existing Array at New Existing RAID Configuration If you specify other than 4095MB for the Installing Partition it is necessary to convert to NTFS If Use Existing Array at New Existing RAID Configuration is selected but the partition other than the o...

Page 119: ...eter file remove the floppy disk from the floppy disk drive Insert Windows Server 2003 CD ROM into the CD ROM drive Agree Software License Agreement screen appears 15 Read the contents carefully and click I agree or press F8 if you do agree If you do not agree click I disagree or press F3 IMPORTANT If you do not agree to this agreement the setup terminates and Windows Server 2003 will not be insta...

Page 120: ...Server 2003 R2 Standard Edition DISC 2 into the CD ROM drive after the OS installation Hereinafter proceed operations according to the message When the installation has finished remove Microsoft Windows Server 2003 R2 Standard Edition DISK 2 from the CD ROM drive and restart the system Now the Setup using Express Setup has completed ...

Page 121: ...s necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of the classic start menu Click Start menu point to Programs Accessories and click Windows Explo...

Page 122: ...igure The property dialog box for network adapter appears 3 Click the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and ...

Page 123: ...ribed later in this chapter Optional Network Board Driver If you want to utilize optional Network Board N8104 112 103 113 121 111 86 the network driver will be installed automatically Therefore the driver attached to the Network board should not be used If you want to utilize optional Network Board N8104 86 111 install the driver stored in NEC EXPRESSBUILDER CD ROM In case of utilizing N8104 86 11...

Page 124: ...er WINNT DOTNET NS1 PRO100 WS03XP2K Then click Next When using N8104 112 103 113 121 specify CD ROM Drive Letter WINNT DOTNET NS1 PRO1000 WS03XP2K Then click Next 7 Click Finish Graphics Accelerator Driver Standard graphics accelerator drivers that are mounted will be installed automatically The following is the procedure when it is necessary to install manually If you want to utilize optional Gra...

Page 125: ...roller When N8103 65F board is installed The installation of the driver is completed Restart the system according to the message appeared on the screen Installing SCSI Controller Driver N8103 75 If you utilize SCSI controller driver N8103 75 install it according to the following procedure In the case of Windows Server 2003 which has not installed SevicePack1 1 Start Device Manager from Start menu ...

Page 126: ... you utilize SCSI controller driver N8103 75 update your system with NEC EXPRESSBUILDER CD ROM attached to your system The SCSI controller driver will be installed automatically Installing SCSI Controller Driver N8103 56 95 If you utilize SCSI controller driver N8103 56 95 update your system with NEC EXPRESSBUILDER CD ROM attached to your system The SCSI controller driver will be installed automat...

Page 127: ...ck box 6 Insert Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive and click Next 7 Copying of the driver is completed and the Completing the Hardware Update Wizard dialog box below appears Click Finish In the case of use of Windows Server 2003 SevicePack1 or Windows Server 2003 R2 1 Start Device Manager from Start menu Control Panel Administrative Tools Computer Manage...

Page 128: ...mory Dump The staff of maintenance service representative is in charge of collecting memory dump Customers need only to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you restart the system in such case memory dump may not be stored correctly Follow th...

Page 129: ... Verify the size of the empty space in the debugging information memory dump write destination drive Windows Server 2003 To specify Complete Memory Dump to write the debug information is recommended If the mounted memory size is larger than 2GB Complete Memory Dump cannot be specified so that specify Kernel Memory Dump instead Specify the drive where there is a free area more than the size of the ...

Page 130: ... click Set IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough to store the dump file in the boot drive is required Correct debug information might not be able to be collected due to virtual memory shortage when the paging file is insufficient so set an enough size of the paging file with the enti...

Page 131: ...ndows dialog box appears 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network path Specify the path on local computer 4 Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debugger 5 C...

Page 132: ...indows Components Wizard dialog box appears 4 Check the Management and Monitoring Tools check box of the component ON and click Next 5 If the setup asks to install the disk insert Windows Server 2003 CD ROM into the CD ROM drive and click OK 6 Click Complete in the Windows Component Wizard dialog box 7 Click Close in the Add Remove Application dialog box 8 Close the Control Panel dialog box To sta...

Page 133: ...m the menu and the setup will start After that follow the message to continue the setup process Making Backup Copies of System Information The system information includes the current BIOS settings and any specific information for the server Save the information after completing the system setup Without the backup data you will not be able to recover the information You can save the information by ...

Page 134: ...new mass storage device not to be supported by NEC EXPRESSBUILDER you have to set as follows 1 Read the manual supplied with the mass storage device before setting the server 2 If the mass storage device is disk array controller configure the RAID system before running the NEC EXPRESSBUILDER 3 Boot the system from the NEC EXPRESSBUILDER CD ROM 4 a When the dialog of Disk array configuration appear...

Page 135: ...einafter referred to as Windows 2000 On installing other OS contact sales dealer or the maintenance service representative Installing Optional Mass Storage Driver To install optional mass storage driver see Installing Optional Mass Storage Driver of Configuration Diskette Creator in Chapter 6 to create setup inf file BIOS Specification Before installing Windows 2000 confirm if the BIOS specificati...

Page 136: ...ts the following optional Raid Controller and SCSI Controller Supporting installation of OS in NEC EXPRESSBUILDER N8103 65F SCSI Controller N8103 75 SCSI Controller N8103 95 SCSI Controller N8103 80F Disk Array Controller SCSI 1ch N8103 89 Disk Array Controller SATA Adaptec HostRAID S ATA Controller on the I O board Other optional boards N8103 56 SCSI Controller ...

Page 137: ...perating the installation to set back to the basic disk and valid the mirroring again after the installation has completed Creating invalid delete mirror volume can be operated from Disk Management in Computer Management Connecting MO Device If you operate installing Windows 2000 with MO device connected the installation may not be completed normally In such case detach MO device and then re insta...

Page 138: ...le size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB If you install any application program or the like add necessary space to the partition to install these programs For example if the mounted memory size is 512MB the partit...

Page 139: ...on Size described above or 4095MB If you want to apply Windows 2000 Service Pack The larger value of either one Minimum Partition Size described above 850MB or 4095MB Re installing to the hard disk drive which has been upgraded to Dynamic Disk You cannot re install Windows 2000 with the current partition of the hard disk drive upgraded to Dynamic Disk kept remained If you want to keep the current ...

Page 140: ... Disk Array Configuration Screen Creating Maintenance Partition and Installing Utilities Operating System Installation Menu Create the OS partition after the reboot Select OS to install Confirm the specification and input the value Copying NEC Modules Copying Selected Application Modules Remove the Floppy Disk and CD ROM from the Drive Insert Windows CD ROM Agree Software License Agreement Install...

Page 141: ...le in this case too 1 Turn the power of peripheral device on and then turn on the server NOTES If you operate installing Windows 2000 with MO device connected the installation may not be completed normally In such case detach MO device and then re install the system from the beginning Connect the hard disk drive that OS is not going to be installed after installing OS If you create multiple logica...

Page 142: ...nfiguration Disk The parameters files in the floppy disk is listed in dialogue box 1 Select a parameters file to use in the Express Setup After the parameters file is specified the message Do you want to review or modify the Setup File parameters appears 2 If you want to modify or confirm the parameters file click Review If not click Skip Click Review Go on the next step Click Skip Go on the step ...

Page 143: ...d deleted The information included in the other partition will be retained In the figure below describes the partition which information will be deleted when maintenance partition exists First Partition Maintenance Partition Retained Second Partition Deleted Third Partition Retained Fourth Partition Retained You can not re install the system with the existing partition that is upgraded to Dynamic ...

Page 144: ...NOTES If you click Cancel in Basic Information screen the screen will go back to select the OS Cancel exists only in Basic Information screen If you click OK in Role of Computer screen the setup automatically selects default value for the later specification to continue the installation 13 Copy the modules for the optional mass storage driver If you want to install the optional mass storage driver...

Page 145: ...w to specify the details of NetWare Gateway and Client Service pops up on the first logon Specify the appropriate value 16 If you selected Yes on Apply Service Pack at Basic Information follow the procedure below 1 Follow the message to take Windows 2000 CD ROM out of the CD ROM drive 2 Follow the message to insert Windows 2000 Service Pack 4 or later into the CD ROM drive Windows 2000 and the spe...

Page 146: ...vides the server an environment tolerant on any trouble and enhances throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive 2 Click Start menu point to Program Accessory and click Explorer 3 Run DXSETUP EXE in the following directory CD ROM Drive Letter WINNT W2K NS1 PRO...

Page 147: ...You can operate the process from Network and Dial up Connection to display the property dialog box for local area network NOTE We recommend you to add Network Monitor at AddingServices Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see ...

Page 148: ...apter All other names show the Optional Network Board 3 Click the Driver tab and click Update Driver Hardware Update Wizard appears 4 Select the Install from a list or specific location Advanced radio button and click Next 5 Select the Search for the best driver in these locations radio button and check off the Search removable media floppy CD ROM check box 6 Check the Include this location in the...

Page 149: ...LDER CD ROM into the CD ROM drive 2 Click Start menu point to Programs Accessories and click Windows Explorer 3 Run SETUP EXE in the following directory CD ROM Drive Letter WINNT W2K VIDEO SETUP EXE 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER CD ROM from the CD ROM driv...

Page 150: ...arch I will choose the driver to install and click Next 6 Click Have Disk 7 Insert Windows 2000 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive enter a into copy manufacturer s file from and click OK 8 Specify the following driver and click Next INITIO INI A10XU2W PCI SCSI Controller When N8103 65F board is installed Adaptec SCSI Card 29320ALP Ultra320 SCSI When N8103 75 board is instal...

Page 151: ...x appears select Search for a suitable driver for my device Recommended and click Next 3 When the Locate Driver Files dialog box appears select Floppy disk drives insert Windows 2000 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive and click Next 4 When the Driver Files Search Results dialog box appears click Next 5 Copying of the driver is completed and the Completion of the new hardwar...

Page 152: ...tomers need only to specify the memory dump If any trouble occur after specifying the process below the message to inform that the system is in short of virtual memory may appear but continue to start the system If you restart the system in such case memory dump may not be stored correctly Follow the procedure below to specify 1 Point to Settings in Start menu and click Control Panel The Control P...

Page 153: ...tion memory dump write destination drive 6 Click Performance Options 7 Click Change on the Virtual Memory dialog box 8 Modify Initial Size in the Paging File Size for Selected Drive box to the value larger than Recommended Size and click Specify IMPORTANT The above mentioned paging file size is recommended for collecting debug information memory dump The paging file with initial size large enough ...

Page 154: ...Windows 2000 dialog box appears 3 Specify the location to store the diagnostic information in the Log File Path box The diagnostic information will be stored with the file name DRWTSN32 LOG NOTE You can not specify network path Specify the path on local computer 4 Specify the location of crash dump file in the Crash Dump box NOTE Crash Dump File is a binary file that can be read with Windows Debug...

Page 155: ...e Windows Components Wizard dialog box appears 4 Check the Management and Monitoring Tools check box of the component ON and click Next 5 If the setup asks to install the disk insert Windows 2000 CD ROM into the CD ROM drive and click OK 6 Click Complete in the Windows Component Wizard dialog box 7 Click Close in the Add Remove Application dialog box 8 Close the Control Panel dialog box To start N...

Page 156: ...after clicking on Restart Computer If you do not insert the MO media If the message There is no disk in the drive is shown during the Update of System click Cancel or Continue and continue the update Update the system in the situation below Modified system configuration Recovered the system using recovery process Log on to the system with the account that has administrative authority e g Superviso...

Page 157: ... information after completing the system setup Without the backup data you will not be able to recover the information You can save the information by the following process 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive and reboot the system 2 Select Tools 3 Select Off line Maintenance Utility 4 Select System Information Management 5 Insert a floppy disk into the floppy disk drive 6 ...

Page 158: ...new mass storage device not to be supported by NEC EXPRESSBUILDER you have to set as follows 1 Read the manual supplied with the mass storage device before setting the server 2 If the mass storage device is disk array controller configure the RAID system before running the NEC EXPRESSBUILDER 3 Boot the system from the NEC EXPRESSBUILDER CD ROM 4 a When the dialog of Disk array configuration appear...

Page 159: ... to function normally Be sure to install both software products For the driver refer to the setup procedure explained in this manual For ASM refer to the Adaptec Storage Manager User s Guide Overview of the specifications Hard disk drive One hard disk drive for each channel two hard disk drives max RAID level RAID0 or RAID1 Operating system Microsoft Windows Server 2003 Standard x64 Editions Micro...

Page 160: ... functions For the installation of ASM refer to the Adaptec Storage Manager User s Guide If you replace a hard disk drive being used with HostRAID please replace the hard disk drive after power off of the system Be sure to check the PORT number of the hard disk drive to be replaced in ASM in advance HostRAID does not permit the use of the standby hibernation mode of ACPI functions Use ASM to maint...

Page 161: ...x D of this guide Update system See this chapter Install ASM See ASM User s Guide 2 Install Standby Hibernation Lock driver See appendix of ASM User s Guide 2 End 1 You can create RAID by using the NEC EXPRESSBUILDER In this case only you need to do is to set the HostRAID feature to Enabled by using BIOS setup utility 2 ASM User s Guide Adaptec Storage ManagerTM User s Guide You may view or print ...

Page 162: ...5 56 Installing the Operating System with Express Setup This page is intentionally left blank ...

Page 163: ...Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER ...

Page 164: ...ndows 2000 or other operating systems contact your service representative for the server certified operating systems NOTE Before using NEC EXPRESSBUILDER for initial setup complete the hardware configuration NEC EXPRESSBUILDER includes two distinct programs One can be booted under DOS for initial setup and one is for use under Windows operating system DOS based with local console Used to set up th...

Page 165: ...Windows based This program is called as Master Control Menu that can run under the Microsoft Windows system Windows 95 or later and Windows NT 4 0 or later You can install the several applications and read the documentation from the menu ...

Page 166: ...NT Do not remove the NEC EXPRESSBUILDER CD ROM while NEC EXPRESSBUILDER is running 1 Turn on peripheral devices and the server in this order 2 Insert the NEC EXPRESSBUILDER CD ROM supplied with your server into the CD ROM drive of your server 3 Ensure that the floppy disk drive is empty 4 Press the RESET switch or press Ctrl Alt and Delete to reboot from the NEC EXPRESSBUILDER You may also turn of...

Page 167: ...ctions Tools Tools is also intended for initial setup of the server It provides more installation options than Express Setup and permits the user to quickly create utility support disks run the Off line Maintenance Utility and system diagnostic utility set up a maintenance partition and update the various BIOS programs Tools Menu Save Restore RAID Configuration Data Off line Maintenance Utility Sy...

Page 168: ... for details System Diagnostics Executes various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal After the System Diagnostics is executed a system check program assigned to each model starts See Chapter 7 for details Create Support Disk NEC EXPRESSBUILDER CD ROM contains a number of device drivers and ut...

Page 169: ...ff line Maintenance Utility IMPORTANT Do not reset or turn off the server while the running this menu If the processing is discontinued the system becomes unable to start The existence of the maintenance partition may be identified from the operating system In order to retain the Configuration Data do not delete the partition NOTES The maintenance partition once created will not be recreated again...

Page 170: ...cated when optional Remote Management Card is attached BIOS FW etc Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk 3 5 inch floppy disk that is distributed from NEC customer service representative After rebooting the system an update program is started automatically from the floppy disk and the various BIOS and firmware pro...

Page 171: ...se this feature on any other computer than the server or on any other server obtained without the NEC EXPRESSBUILDER Doing so may cause a failure of the server When a keyboard is connected to the server the remote console feature is disabled The NEC EXPRESSBUILDER determines that the server has a console Nothing is displayed on the management PC If you fail to configure the disk array controller N...

Page 172: ...NT Do not change the boot device order in BOOT menu in BIOS SETUP NEC EXPRESSBUILDER cannot be used if the CD ROM drive is not the first device to launch the system To use this feature you need 3 5 inch floppy disk Please prepare the floppy disk NOTE The following items of BIOS setup information will be set as shown below LAN Controller Enabled Serial Port A Enabled Base I O Address 3F8 Interrupt ...

Page 173: ...ly sets up the server Tools Launch the features of NEC EXPRESSBUILDER individually Help Help message on NEC EXPRESSBUILDER Quit Quit NEC EXPRESSBUILDER Setup The NEC EXPRESSBUILDER checks the hardware configuration of the server The disk array and maintenance partition are automatically configured ...

Page 174: ...emote console operation among those described in section NEC EXPRESSBUILDER for DOS based with Local Console are displayed See the previous subsection for detailed explanation of menu items IMPORTANT The following is varied from the Tools menu in the local console mode Test items and operation method of System Diagnostics See Chapter 7 for details ...

Page 175: ...ided in the PDF format Use the Adobe Acrobat Reader to read these documents Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive Master Control Menu appears on the screen automatically If the Autorun function is invalid in your system run the MC 1ST EXE file in the CD ROM directly Some items are grayed out when the logon user does not have the authority of the administrator or the item is no...

Page 176: ...etup the servers from NEC EXPRESSBUILDER IMPORTANT You can not create Configuration Diskette for Microsoft Windows Server 2003 x64 Editions NOTE You can install Windows Server 2003 and Windows 2000 without Configuration Diskette Also you can modify newly create Configuration Diskette during the setup with NEC EXPRESSBUILDER Creating Configuration Diskette This section describes about specifying se...

Page 177: ...on Diskette Creator window is displayed 5 Click Create New Information files from the File menu The Disk Environment dialog box will be displayed 6 Specify each item and click OK The dialog boxes to specify setup information will be displayed in order such as Basic Information dialog box ...

Page 178: ... name for the Setup File in File Name 9 Insert the floppy disk formatted by 1 44MB into the floppy disk drive and click OK Now Configuration Diskette has been created Configuration Diskette is used when you install Windows Server 2003 or Windows 2000 Put a label and keep it where it will not be lost NOTE For the information on the contents of each specifying item refer to the Help If you want to m...

Page 179: ...K The dialog boxes to specify setup information will be displayed in order such as Disk Environment dialog box 4 Follow the message to specify each item on the dialog box and click on Next NOTE If you click on Cancel all the input value will be deleted 5 When User and application setup is displayed check Apply OEM FD for mass storage device 6 When the Save Setup Information dialog box is displayed...

Page 180: ...transfer tasks Some features of ESMPRO Manager include Hardware and software server configuration Hardware resources mounted in servers such as the CPU memory disks disk arrays and LAN boards Software resources such as operating system information and drivers running on each server Server failures On screen real time displays provide the system administrator with the failure type location cause an...

Page 181: ... of RAID0 or RAID1 Making a consistency check on redundant disk arrays Recording HostRAID events into the event log Before attempting to operate ASM read the Adaptec Storage Manager User s Guide included in NEC EXPRESSBUILDER CD ROM The manual explains the ASM installation procedure and notes on operating ASM Web based Promise Array Manager Web based Promise Array Manager is a RAID management util...

Page 182: ...toring and fan monitoring Enabling the settings of Write Read and Cache policies for each logical drive Supporting the save and restore functions for configuration Enabling the display of the SCSI transfer rate Components Power Console Plus consists of the following five components SNMP Agent This function is not yet supported Do not install SNMP Agent MegaRAID Service Monitor Enables NEC ESMPRO t...

Page 183: ...vice Monitor MegaRAID Server MegaRAID Client Management PC Management PC that monitors and controls servers via the network TCP IP When managing array on Terminal Server working on Windows NT Server Version 4 0 Terminal Server Edition prepare PC and install Management PC component Management PC does not guarantee operation on Client which used Terminal Server Terminal Server Emulator WBT Start Pow...

Page 184: ...n a server Hardware Machine NEC Express5800 series connected with the AMI disk array controller A Memory Size large enough for OS operation 8MB or more Free space of the hard disk drive 5MB or more Display unit Screen size 1024 768 or larger Required peripheral equipment Network Interface card CD ROM unit Pointing device such as a mouse Software Microsoft Windows NT version 4 0 Windows NT Version ...

Page 185: ...0 series PC AT compatible machine which contains Intel Pentium or a CPU at least equivalent to it Memory Size large enough for OS operation 8MB or more Free space of the hard disk drive 5 MB or more Display unit Screen size 1024 768 or larger Required peripheral equipment Network Interface card CD ROM unit Pointing device such as a mouse Software Microsoft Windows NT Version 4 0 Windows NT Version...

Page 186: ...pe for this product The server license below is attached to Remote Management Card DianaScope Additional Server License 1 Notes The online documents explain general information about servers to be managed by NEC DianaScope This section explains specific notes on managing this product remotely from NEC DianaScope This product can be managed remotely from NEC DianaScope only when it is equipped with...

Page 187: ...vailable only when Remote Management Card or Advanced Remote Management Card is installed Hardware Requirement Hard disk drive 2MB Supported OS Windows2000 Server Windows2000 Advanced Server Windows Server 2003 Standard Edition Windows Server 2003 Enterprise Edition Red Hat Linux Enterprise Linux ES 3 Red Hat Linux Enterprise Linux AS 3 ...

Page 188: ...ws Server 2003 Windows 2000 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive Master Control Menu of NEC EXPRESSBUILDER starts automatically 2 Select BMC Online Update BMC Online Update installer starts Follow the installer directions to install ...

Page 189: ...talling and Using Utilities 6 27 Linux 1 Copy the following file in the suitable directory from CD ROM cp mnt cdrom BMCTOOL OnlineUp BmcOnlineUpdate i386 2 Expand the rpm file rpm ivh BmcOnlineUpdate i386 ...

Page 190: ...t turn off the DC power during while updating the BMC Firmware The updated BMC firmware becomes valid after restarting the system Windows Server 2003 Select All Programs BmcOnlineUpdate BmcOnlineUpdate Windows 2000 Click Programs BmcOnlineUpdate BmcOnlineUpdate ...

Page 191: ...Installing and Using Utilities 6 29 Linux Enter the following command to start the program cd usr BmcOnlineUpdate BmcOnlineUpdate ...

Page 192: ...6 30 Installing and Using Utilities Uninstallation Windows Server 2003 1 Select All Programs Control Panel Add or Remove Programs 2 Click BmcOnlineUpdate ...

Page 193: ...Installing and Using Utilities 6 31 Windows 2000 1 Select Setting Control Panel Add Remove Programs ...

Page 194: ...talling and Using Utilities 2 Click BmcOnlineUpdate Linux 1 Enter the following command to remove the file rm usr BmcOnlineUpdate 2 Enter the following command to remove the directory rmdir usr BmcOnlineUpdate ...

Page 195: ...Update the firmware after making sure that the card is correctly installed Cannot enter the online mode Failed to save the current data Cannot enter the update mode An error was occurred while data is being updated Termination process failed BMC is possibly in Busy state Try again several minutes later The IPMI Driver not found Install the IPMI driver BMC is not supported The BMC does not support ...

Page 196: ...6 34 Installing and Using Utilities This page is intentionally left blank ...

Page 197: ...ware configuration or BIOS configuration select System Information Management and then Save of the Off line Maintenance Utility to make a backup copy of the system information Also make a backup copy of the disk array configuration data if your system is in the array configuration When your hard disk drives have been auto rebuilt due to a failure it is recommended to make a backup copy of the conf...

Page 198: ...emble repair or alter the server Do not look into the CD ROM drive Do not remove the lithium battery Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Avoid installation in extreme temperature conditions...

Page 199: ...erver must be kept dry Do not moisten them with water 1 Make sure that the server is off powered the POWER SLEEP lamp goes off 2 Unplug the power cord of the server from a power outlet 3 Wipe off dust from the power cord plug with a dry cloth 4 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 5 Rub off stains on the server with the cloth prep...

Page 200: ... months Cleaning the interior of the server entails powering off the server and removing the left side cover You will need a small vacuum cleaner with plastic tipped nozzle and electrostatic protection computer grade canned air and a small brush for cleaning the interior Follow the procedure below to clean the interior of the server WARNING Unplug all power cords Unplug all power cords before perf...

Page 201: ...move it 4 Take out the ball from the mouse Cover the bottom of the mouse with your hand and turn your hand holding the mouse the mouse is on your palm with the button upward The mouse ball is released onto your palm Mouse ball cover Mouse ball Roller Bottom View 5 Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water and squeeze it firmly 6 Rub off stains on the mouse ...

Page 202: ... the tray NOTE Do not touch the signal side of the CD ROM with your hand 4 Wipe the tray with a dry soft cloth IMPORTANT Do not wipe the lens of the CD ROM drive Doing so may damage the lens and may cause a malfunction of the drive 5 Push on the tray front to close the tray 6 Wipe the signal side of the CD ROM with a dry soft cloth IMPORTANT Wipe CD ROMs from the center to the outside Use only CD ...

Page 203: ...iagnose the server Test Items The following items are tested in system diagnostics Memory CPU cache memory Hard disk drive used as a system IMPORTANT When executing the System Diagnostics make sure to remove the LAN cable Executing the System Diagnostics with the LAN cable connected the network may be influenced NOTE On checking the hard disk drive no data is written into the disk ...

Page 204: ...he serial port to execute System Diagnostics with remote console The LAN connection is not for System Diagnostics Procedures to start the diagnostics program is as follows 1 Shutdown the OS and turn off the server Then unplug the power cord 2 Disconnect all the LAN cables from the server 3 Plug the power cord and turn on the server 4 Use the NEC EXPRESSBUILDER CD ROM to reboot the server See the C...

Page 205: ...rceEnd 00 Guide line Test window Test result Test windows title Diagnosis tool title Diagnosis tool title shows a name of this diagnosis and Version information Test windows title shows the progress of diagnosis When it completes it shows Test End Test Result shows the information including time of start end and progress and result of the diagnosis Guide line shows a description of keys to navigat...

Page 206: ... Info shows the log information and error messages of the diagnosis It can be saved to a floppy disk To save the log information to a floppy disk insert a formatted floppy disk to a floppy disk drive and select Save F Option changes where to output log Reboot restarts the Express Server 8 Select Reboot in the End user Menu above The Express Server restarts and NEC EXPRESSBUILDER boot the system 9 ...

Page 207: ...located stored due to a change in the floor layout to a great extent contact your service representative Make sure to make a backup copy of your valuable data in the hard disk drive if any Make sure not to apply a shock to hard disk drives to relocated the server if the contains any 1 Take a floppy disk and a CD ROM out of the server if any 2 Power off the server the POWER SLEEP lamp goes off 3 Un...

Page 208: ...7 12 Maintenance This page is intentionally left blank ...

Page 209: ...server does not operate as expected read this chapter before assuming a failure NOTE For provision against an unexpected failure it is recommended to install the Off line Maintenance Utility NEC ESMPRO to the server and client computers ...

Page 210: ... NEC ESMPRO during the system operation Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC Check whether any alert is reported on the Operation Window Data Viewer or Alert Viewer of NEC ESMPRO Manager Example NEC ESMPRO Manager ...

Page 211: ... such as Windows 2000 pressing the POWER SLEEP switch blinks the POWER SLEEP lamp in green and places the server in the power saving mode Press the POWER SLEEP switch to turn out the POWER SLEEP lamp and place the server back in the normal mode The power saving mode is only available when the OS supports the power saving feature Some OS s allow you to set the server to automatically turn in the po...

Page 212: ...ipped with the server If the power is supplied to the server and the hub and they are correctly connected with each other the lamp is lit green LINK state If information is transmitted through a network port the lamp blinks green ACT state If the lamp is not lit in the LINK state check the network cable and the cable connection If the lamp is not lit still after the checking the network LAN contro...

Page 213: ...ble You can hot swap such a failed hard disk drive Slowly blinking amber Indicates that the hard disk drive is being rebuilt this status is not a failure If the defected hard disk drive is replaced with a new one in the disk array configuration the data is automatically rebuilt auto rebuild function The lamp goes on green when the rebuild is terminated normally The lamp goes on amber if the rebuil...

Page 214: ...rd instruction simultaneous key entry of Ctrl Alt Delete Immediately after the system is rebooted in response to an OS instruction During hardware initialization following restart of the POST When the POST detects a hardware failure due to the above reason restart the server once again If the same error message reappears you may assume there is no hardware error To ensure normal operation of the s...

Page 215: ...ve 0250 System battery is dead Replace and run SETUP Contact your service representative to replace the battery After restarting the computer start the SETUP to provide the setting again 0251 System CMOS checksum bad Default configuration used The default values have just been set Start the SETUP to provide the setting again If the error cannot be corrected contact your service representative 0252...

Page 216: ...your service representative 0BB0 SMBIOS SROM data read error 0BB1 SMBIOS SROM data checksum bad Contact your service representative 8100 Memory decreased in size Contact your service representative to replace the DIMM in the relevant group None Expansion ROM not initialized PCI Mass Storage Controller in slot n n slot number Disable initialization of the optional device expansion ROM by using the ...

Page 217: ...esh test error 1 Check if the DIMM is properly installed 2 Remove the DIMM once and then re install it to check if it operates normally 3 Ask your service representative to replace the failed DIMM or mother board 1 3 1 3 Keyboard controller error 1 Check if the keyboard is properly connected 2 Replace the mother board 1 3 3 1 No memory or capacity check error 1 3 4 1 DRAM address error 1 3 4 3 DRA...

Page 218: ...ing See Configuring Mother Board Jumpers in Chapter 4 for the positions of the jumper switches Fail to power on the server T Is the server is properly supplied with power Check if the power cord is connected to a power outlet or UPS that meets the power specifications for the server Check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet is o...

Page 219: ...memory boards or PCI devices Operation of the server with unauthorized devices is not guaranteed Fail to access to internal or external devices or such devices fail to operate T Are cables properly connected Make sure that the interface cables and power cord are properly connected Also make sure that the cables are connected in the correct order T Is the power on order correct When the server has ...

Page 220: ...he floppy disk drive until it clicks T Is the floppy disk write protected Place the write protect switch on the floppy disk to the Write enabled position T Is the floppy disk formatted Use a formatted floppy disk or format the floppy disk in the floppy disk drive Refer to the manual that comes with the OS for formatting a floppy disk Fail to access to the CD ROM T Is the CD ROM properly set in the...

Page 221: ... the SCSI device applicable to the server Operation of any SCSI device that is not authorized by NEC is not guaranteed T Is the cable connection changed See Chapter 10 for cable connection T Are SCSI devices properly configured When the server has external SCSI devices connected hard disk drive settings including SCSI ID and terminator are required Refer to the manual that comes with the SCSI devi...

Page 222: ...00A 6E89CFD8B1D7 to the user NT AUTHORITY LOCAL SERVICE SID S 1 5 19 This security permission can be modified using the component Services administrative tool It is not a problem in operating the system There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions Event Source Service Control Manager Event Type Error Event ID 7011 Description Tim...

Page 223: ...of the record If you use Hardware Management which is provided by Windows Server 2003 R2 above shown event log will be registered For more details refer to Enabling the Hardware Management Feature bundled in Windows Server 2003 R2 on the following site NEC Express5800 Web Site http www nec co jp express download W2K3_R2 Problems with Windows Server 2003 The system displays the message below and fa...

Page 224: ...nd restart the server T Is the OS broken Use recovery process to recover the system See Recovery for Windows 2000 System in this Chapter Unable to update the system T Are you trying to update the system without applying Service Pack or with Service Pack 1 2 or 3 Without applying Service Pack and applying Service Pack 1 2 or 3 to this system are not supported You have to apply Service Pack 4 to upd...

Page 225: ...turned off if you press the switch for less than 3 seconds The PXE boot network boot fails or the server is not found on the network T Is the cable connected properly Connect the proper cable to the network port on the rear of the Express server In addition make sure that the used cable conforms to the network interface standard T Is BIOS configuration correct The internal LAN controller may be di...

Page 226: ...ing message appears After this message appears check the error and take the appropriate corrective action according to the message listed in the table below Message Cause and Remedy This machine is not supported This NEC EXPRESSBUILDER version is not designed for this server Execute the NEC EXPRESSBUILDER on the compliant server Hard disk access error The hard disk drive is not connected or it is ...

Page 227: ...rom the beginning In case the same result occurred after the restart of installation contact Maintenance Service Company and ask them to check the CD ROM drive Express Setup terminated and asks to input setup information There are some errors on the specified setup information Follow the instruction to input the correct value It is not necessary to cancel the installation On Windows 2000 you might...

Page 228: ...nel to specify joining the Domain Specified large value as partition size but when Windows 2000 is actually started the system partition is created by 4095MB Is the Partition Size specified by the value larger than the real area If you want to create one partition in all area of the hard disk drive excluding the maintenance area to install the OS specify All Area Windows 2000 started with differen...

Page 229: ...that can not be specified during Express Setup will all be specified by default value When more than two Network adapter are specified the detailed specification of TCP IP protocol are all set to use DHCP When more than two Network adapter are specified the detailed specification of the protocol may all be set by default value Re specify the details from Control Panel Not more than two Network ada...

Page 230: ...Collecting Event Log This section describes on how to collect the log of various events that occurred on the server IMPORTANT If STOP error system error or stall occurred follow the procedure below after restarting the system 1 Click Management Tool Event Viewer from the Control Panel 2 Select the type of the log to collect On Application Log the events related to the running application is archiv...

Page 231: ...em error or stall occurred follow the procedure below after restarting the system 1 Point to Settings in Start menu and click Control Panel The Control Panel dialog box appears 2 Double click Management Tool and double click Computer Management The Computer Management dialog box appears 3 Click System Tool System Information 4 Click Save as System Information File in the Operation menu 5 Input the...

Page 232: ...is saved as NTBackup or ARCServe on the label You can specify the location to save the diagnostic information as you like For more information refer to Specifying Memory Dump Debug Information refer to Chapter 5 for detail IMPORTANT Consult with your service representative before dumping the memory Dumping the memory while the server is in the successful operation may affect the system operation R...

Page 233: ...e of your server 3 Press the RESET switch or press Ctrl Alt and Delete to reboot the server You may also turn off and then on again to reboot the server 4 When no RAID controller including embedded HostRAID feature or SCSI controller is installed in the system Proceed to step 8 according to instructions on the screen When the RAID controller including embedded HostRAID feature SCSI controller is i...

Page 234: ... 9 If you are requested press R to select system recovery procedure 10 If you are requested select either of the procedure below Manual Recovery Press M Do not select this option unless you are a high level user or a system administrator If you use this option you can recover the problems of system files partition boot sector and start up environment Quick Recovery Press F This option is very easy...

Page 235: ...tion These replaced files do not reflect the changes of the configuration after the setup at all 13 Follow the instruction displayed on the screen If you take a note of any file name in which trouble is detected during the procedure it is useful to diagnose how the system has been damaged 14 Terminates the procedure if the recovery is successful You can verify that the replaced files are correctly...

Page 236: ...ient to the server Starting the Off line Maintenance Utility The Off line Maintenance Utility may be started in the following ways From the CD ROM Set the NEC EXPRESSBUILDER CD ROM in the CD ROM drive and reboot the system After the menu is displayed on the screen select Tools Off line Maintenance Utility The Off line Maintenance Utility program starts from the CD ROM From the floppy disk Set the ...

Page 237: ...ation data defined with the SETUP utility to a text file System Information Viewer Provides the functions to view information on the processor and the BIOS and export it to a text file System Information Management Provides the function to make a back up copy of your data Without the backup data the system specific information and or configuration may not be restored Only the authorized personnel ...

Page 238: ...turn on the power back again wait approximately 10 seconds after turning off the power forced shutdown IMPORTANT If the remote power on function is used cycle the power once to load the OS and turn off the power again in the normal way If the processor is heated excessively the circuit for protecting expensive components is started If so the POWER SLEEP switch cannot be used to control the power b...

Page 239: ...ed service representative to install or remove the internal components and optional devices To avoid personal injury or electrical shock contact your service representative when your need to install remove the internal components Use the options and cables approved by NEC You will be charged by any repair of a malfunction fault or defect occurring in a server in which one or more component not app...

Page 240: ...ir or alter the server Do not remove the lithium battery Do not look into the CD ROM drive Disconnect the power plug before working with the server CAUTION Observe the following instructions to use the server safely Failure to follow these instructions may cause a fire personal injury or property damage See pages 1 3 to 1 8 for details Avoid installation in extreme temperature conditions Make sure...

Page 241: ...atic electricity Select a suitable work space Work with the server on the anti static or concrete floor When you work with the server on a carpet where static electricity is likely to be generated make sure take anti static measures beforehand Use a work table Place the server on an anti static mat to work with it Clothe Do not wear a wool or synthetic cloth to work with the server Wear anti stati...

Page 242: ...oval of a component depending on the following procedure 1 Shut down the OS or press the POWER SLEEP switch to turn off the power of the server The POWER SLEEP lamp goes off 2 Pull out the power cord from the AC inlet on the server 3 Remove all the cables connected to the server on the rear panel ...

Page 243: ...tive can only install or remove the components described in this subsection To avoid personal injury or electrical shock contact your service representative when your need to install remove the internal components Removal Remove the left side cover in the following procedure 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Unlock the left side cover if requir...

Page 244: ...9 6 Upgrading Your Server 4 Lay the server so that its right cover faces the floor 5 Remove the two screws from the rear of the server 6 Hold the left side cover securely to remove it Screws ...

Page 245: ...by sliding the cover toward the front of the server also make sure that the hooks on the front side are engaged with the frame of the server Otherwise you will fail to install the cover securely Finally install the left side cover and secure it with two screws removed in step 5 of removal procedure Hooks on top Holes Insert a lock plate here Hooks on front side Rear of the left side cover Frame of...

Page 246: ...d to install remove the internal components Removal Follow the procedure below to remove the front mask 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Remove the left side cover as described earlier in this chapter 3 Pull the release tabs 4 at the left end of the front mask toward you so that the tabs are removed from the frame of the server IMPORTANT If th...

Page 247: ...ont mask from the chassis Installation The front mask can be installed in the reverse order of the removal Insert the four tabs at the right end of the front mask into the holes on the front of the server push the left end of the front mask to the server and lock the mask with the release tabs ...

Page 248: ...ified service representative can only install or remove the components described in this subsection To avoid personal injury or electrical shock contact your service representative when your need to install remove the internal components When installing SCSI hard disk drives When installing SATA hard disk drives Hard disk drive bay Hard disk drive Third SCSI ID 2 SCSI termination OFF Hard disk dri...

Page 249: ...ontroller or RAID controller is required for installing SCSI hard disk drive 2 Set the SCSI termination to OFF for all hard disk drives Serial ATA hard disk drive Hard Disk Drive Bay to Install Serial ATA connector on mother board First hard disk drive Bottom Serial ATA connector 1 Second hard disk drive Lower middle Serial ATA connector 2 Third hard disk drive Upper middle Serial ATA connector 3 ...

Page 250: ...nt Mask described earlier in this chapter and open the front mask 4 Disconnect the interface cable and power cord from the hard disk drive if connected 5 Remove two screws on the front panel securing the hard disk drive carrier 6 Hold the lever and pull out the hard disk drive carrier ...

Page 251: ...ive with those of the hard disk drive bay and secure the hard disk drive with four screws two each for right and left sides IMPORTANT Use the screws provided with the hard disk drive Using screws longer than the required length may cause the hard disk drive to be damaged 9 Hold the lever of the hard disk drive carrier and insert it into the slot then secure it with two screws ...

Page 252: ...caps carefully Put the mating caps on the unused power connectors and bundle the cables with a repeat tie Locate the termination resistor at the end of the SCSI cable of the SCSI hard disk drive so that it may not be an obstacle 11 Assemble the server 12 Run BIOS SETUP utility and check to see that the hard disk drive is correctly recognized See Chapter 4 for details SCSI cable Terminator ...

Page 253: ... Data not erased completely may be restored by special software and used for unexpected purposes It is strongly recommended that the software or service both available at stores for data erasure should be used in order to avoid the trouble explained above For details on data erasure ask your sales representative 1 See the section Preparing for Installation and Removal described earlier to prepare ...

Page 254: ...desk directly See Static Precautions in this chapter for details of the static electricity The long sized board full length board can be installed only to the PCI slot 5 Care must be taken to avoid damage to the components on the mother board when installing the long sized board CAUTION The qualified service representative can only install or remove the components described in this subsection To a...

Page 255: ...104 103 1000BASE T adapter N8104 112 1000BASE SX adapter N8104 113 1000BASE T adapter 4 N8104 111 100BASE TX adapter N8104 86 100BASE TX adapter N8104 114 1000BASE T adapter N8117 01 Additional RS 232C connector kit 5 Available Unavailable 1 Up to two cards can be installed 2 Only one card can be installed All hard disk drives must accept the same interface 3 Additional battery for N8103 89 4 Only...

Page 256: ...a backup copy of the data in another hard disk drive before installing the disk mirroring controller board and configuring the array Use hard disk drives of the same capacity and revolution for each pack to configure them in the array The disk array configuration improves disk reliability but provides a smaller disk capacity than the total capacity of hard disk drives in the disk array configurati...

Page 257: ...Upgrading Your Server 9 19 N8103 89 CH1 CH2 CH4 CH3 N8103 80F NOTE Use an appropriate RAID configuration utility to configure the RAID Red Black Black Red ...

Page 258: ...ropriate to SCSI controller to be installed Configure the Logical Settings of hard disk drive These boards are the output of maximum 5 V Be sure to use PCI slot 1 to install the PCI board for boot device To indicate the access status of each hard disk drive connected to the SCSI controller with the DISK ACCESS lamp on the front panel of the server use the LED cable that comes with your server to c...

Page 259: ...e of the board those of the devices connected to the board and other parameters by using the SCSI BIOS utility of the SCSI controller Refer to the document coming with the board for the details of the settings and the procedures Black cable Red cable Red pin Black pin Black cable Red cable ...

Page 260: ...stallation set the switches and jumpers on the installed board appropriately referring to the manual provided with the board if necessary 2 See the section Preparing for Installation and Removal described earlier to prepare 3 Remove the left side cover 4 Remove the additional slot cover at the same location height as the installation slot IMPORTANT Store the removed slot cover for future use ...

Page 261: ... be installed well remove the board once and then install it again Note that adding an excess force to the board may cause it to be damaged 6 Assemble the server 7 Turn on the power of the server Make sure that no error message appears in the POST If an error message appears write down the message and contact your service representative for the maintenance 8 Start the BIOS Setup Utility to set the...

Page 262: ...on the board the PCI bus start messages banners appear in the ascending order of the PCI bus numbers Removal Remove the board from the PCI board slot in the following procedure 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Remove the left side cover 3 Remove the board 4 Assemble the server 5 Turn on the power of the server Make sure that no error message a...

Page 263: ...frame section of the server to discharge the static electricity on your body Do not make bare hands contact with terminals and components on the DIMM In addition do not put the DIMM on a desk directly See Static Precautions for details of the static electricity Do not use any DIMM not approved by NEC If an unapproved third party s DIMM is installed in the server not only the DIMM but also the serv...

Page 264: ...AM technology Same DRAM bus width All either single sided or dual sided Matched in both channels Populate symmetrical memory slots 1 and 3 2 and 4 The following table lists an example of the relationship between the installation condition and the dual channel memory mode DIMM group Installation example Dual channel memory mode 1 2 3 4 1 Active 512MB factory installed None 512MB None 2 Active 512MB...

Page 265: ...g too much pressure can damage the socket If the DIMM is inserted into the DIMM socket the lever is automatically closed 6 Close the levers securely 7 Assemble the server 8 Turn on the power of the server Make sure that no error message appears in the POST If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 9 Run the BIOS SETUP and selec...

Page 266: ... be removed 3 Remove the DIMM 4 Assemble the server 5 Turn on the power of the server Make sure that no error message appears in the POST If POST displays an error message take a note on the message and see the POST error messages listed in Chapter 8 6 Run the BIOS SETUP and select Advanced Memory Configuration Memory Retest Enabled to clear the error information of the removed DIMM See Chapter 4 ...

Page 267: ...The server has two slots on which backup devices including DVD RAM MO and magnetic tape drives are installed the factory installed CD ROM drive occupies another slot NOTES If a SCSI device is installed the optional SCSI controller board and internal SCSI cable are required See Chapter 10 for details To install the optional IDE device move the CD ROM drive to additional slot 1 Then install the IDE ...

Page 268: ...ur Server Standard configuration Hard disk drive device installing kit installed 5 25 inch device bay Additional slot 2 Additional slot 1 CD ROM drive File bay File bay CD ROM drive Hard disk drive device installing kit ...

Page 269: ...ernal SCSI cable set the termination resistance to ON IMPORTANT SCSI ID for the device you are installing must be unique 2 See the section Preparing for Installation and Removal described earlier to prepare 3 Remove the left side cover and front mask as described earlier in this chapter 4 Remove all the cables from the factory installed CD ROM and floppy disk drives and the devices installed in th...

Page 270: ...the device to be installed to the rail with two screws provided with the device 7 Slowly insert the device into additional slot 1 with the release tabs on both sides of the file bay pushed Push the file bay until a click occurs to lock it ...

Page 271: ...o that the end with the red line indicating pin 1 faces the mother board 9 Assemble the server 10 Set the parameters including the transfer rate using the BIOS utility of the SCSI controller Refer to the manual provided with the SCSI controller for details 11 Install the device driver for the installed device Refer to the manual provided with the device for details CD ROM drive REAR FRONT Floppy d...

Page 272: ... for Installation and Removal described earlier to prepare 3 Remove the left side cover and front mask as described earlier in this chapter 4 Remove all the cables from the factory installed CD ROM and floppy disk drives and the devices installed in the device bay 5 Remove the factory installed CD ROM drive with the release tabs on the both sides of the drive pushed 6 Secure the device to be insta...

Page 273: ... the CD ROM drive has been removed with the release table on both sides of the device Push the device until a click occurs to lock it 8 Remove the two screws from dummy cover of the additional slot 1 to remove the dummy cover IMPORTANT Keep the removed dummy cover for future use ...

Page 274: ...e until a click occurs to lock it 10 Connect the interface and power cables to the 5 25 inch device installed from one side of the server See Chapter 10 for details NOTE Connect the interface cable of the floppy disk drive so that the end with the red line indicating pin 1 faces the mother board CD ROM drive REAR FRONT Floppy disk drive Red line ...

Page 275: ...ntroller Refer to the manual provided with the IDE controller for details 13 Install the device driver for the installed device Refer to the manual provided with the device for details Removal The file device can be removed in the reverse order of the installation If the device is removed but not installed again install the dummy cover ...

Page 276: ...e is dedicated to the server It can contain four SATA hard disk drives to configure a disk array The hard disk drives can be removed or replaced with the server being powered on hot swap feature Installation Install the HDD cage in the following procedure 1 See the section Preparing for Installation and Removal described earlier to prepare 2 Remove the left side cover according to the section Fron...

Page 277: ...nt panel securing the hard disk drive bay 5 Hold the lever and pull out the hard disk drive carrier 6 Pull out the remaining three hard disk drive carrier in the same manner 7 Hold the HDD cage and insert it slowly into the server as shown in the figure below ...

Page 278: ...e server with four screws removed in steps 4 to 6 IMPORTANT Carefully keep the removed drive carriers or screws for future use NOTE The location of screw holes depends on the cage Install the HDD cage properly according to the figure 9 Close the front mask ...

Page 279: ...m of the server toward inside 11 Lay the server so that its right cover faces the floor Lay the server slowly and gently 12 Make sure that the disk array controller is installed in the server If not install it NOTE See Chapter 5 for installing the disk array controller ...

Page 280: ...ith the HDD cage I2C cable provided with the server and power cable provided with the disk array controller as shown in the figure below 14 Fix the SATA cable as shown in the figure below SATA cable I2C cable 4 pin connector Power cable 2 pin connector Cable clamp ...

Page 281: ...t connector having the same number as that of SATA cable NOTE The figure below shows an example when connecting to N8103 89 RAID board The location of connector and assignment of channel numbers depend on the board Refer to the manual that comes with your board CH1 CH2 CH3 CH4 Channel 2 Channel 1 Channel 4 Channel 3 16 Install the left side cover 17 Raise the server and open the front mask ...

Page 282: ...sure that the hooks of the hard disk drive are engaged with the frame of the HDD cage 1 2 NOTE The slots of the HDD cage contain trays without hard disk drive To install the hard disk drive first remove the tray according to the removal procedure described later Install a hard disk drive tray to the vacant slot of the cage to keep the cooling effect of the server To remove the hard disk drive carr...

Page 283: ...r management e g resetting the server power on off monitoring System Event Log SEL through networks LAN or WAN by NEC DianaScope Improvement of server management monitoring and error notification by NEC ESMPRO IMPORTANT The RMC is extremely sensitive to static electricity Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the RMC Do not ...

Page 284: ...Removal described earlier to prepare 2 Adhere the shock absorbers to the back of the RMC Stack the two shock absorber and adhere them 3 Insert the RMC into the RMC connector Align the keyed slot in the terminal of the RMC with the keyed socket on the RMC connector 4 Press down the RMC toward the mother board until it locks ...

Page 285: ...nitialize Remote Management Card to update the firmware Refer to Chapter 6 for details 9 Run BIOS SETUP utility and check to see that the menus related to the RMC SDR Revision and PIA Revision are displayed in System Management in the Server menu If no additional menus are displayed reinstall the RMC 10 In the BIOS SETUP utility select Yes for Reset Configuration Data in the Advanced menu This set...

Page 286: ...he RMC connector to unlatch the RMC 3 Remove the RMC from the connector 4 Run BIOS SETUP utility and check to see that Event Log Configuration is not displayed in the Server menu See Chapter 4 for details 5 Run BIOS SETUP utility and select Yes for Reset Configuration Data in the Advanced menu This setting is required to change the hardware configuration data See Chapter 4 for details 6 Override i...

Page 287: ...Chapter 10 Internal Cabling Diagrams Internal cable connections of the server are shown below NOTE See Chapter 2 for detail connector locations on the mother board ...

Page 288: ...e cables as shown in the figure below Fill the drive bay with the hard disk drives from the bottom to top bay If two SATA hard disk drives are installed in the server you can configure a disk array by using on board controller HostRAID See Chapter 4 for details 5 25 inch device bay 3 5 inch device bay Fourth hard disk drive Third hard disk drive Second hard disk drive First hard disk drive CD ROM ...

Page 289: ...nearest to the last interface cable to the hard disk drive of SCSI ID0 the next connector to the hard disk drive of SCSI ID1 the third connector to the hard disk drive of SCSI ID2 and the last connector to the on board SCSI card 5 25 inch device bay 3 5 inch device bay Third hard disk drive SCSI ID2 Second hard disk drive SCSI ID1 CD ROM drive Floppy disk drive Terminator Power supply Mother board...

Page 290: ... storing data onto one hard disk drive the same data is simultaneously stored onto another hard disk drive When a hard disk drive becomes faulty the one with the same data can be used This provides operation without the system going down IMPORTANT RAID1 reads or writes data to from the two hard disk drives at the same time The disk access performance is lower than the single disk Logical capacity ...

Page 291: ...d disk drives connect the LED cable provided with the server to the LED connector on the mother board and the disk array controller SATA You can check the disk status disk error or rebuilding of disk array through the disk array management utility Web based Promise Array Manager coming with the disk array controller SATA 5 25 inch device bay 3 5 inch device bay Fourth hard disk drive Third hard di...

Page 292: ...s performance compared with using a single hard disk IMPORTANT RAID0 does not have data redundancy When a hard disk drive failure occurs data cannot be restored Logical capacity of the array becomes a multiple of the connected hard disk drive RAID1 mirroring Stores the data being saved to one hard disk dive to another hard disk drive This method is called mirroring When storing data onto one hard ...

Page 293: ...ard disk drives To build a disk array at least two hard disk drives are required Use the SCSI cables sold separately for the connection In the figure below the number of connectors varies depending on the type of the SCSI cable 5 25 inch device bay 3 5 inch device bay Third hard disk drive SCSI ID2 Second hard disk drive SCSI ID1 First hard disk drive SCSI ID0 CD ROM drive Floppy disk drive Termin...

Page 294: ...u can check the disk status disk error or rebuilding of disk array through the disk array management utility Power Console Plus coming with the disk array controller Hard disk drive device expansion kit CD ROM drive Floppy disk drive Power supply Mother board Floppy disk drive IDE IDE cable FDD cable SCSI cable LED connector SCSI controller Unused Unused Unused Unused 1st hard disk drive 2nd hard ...

Page 295: ...nd the SCSI cable used for the connection is sold separately Set the SCSI ID of the SCSI device to 0 If the SCSI cable sold separately has the connector for terminating the SCSI connection make the termination setting of the 5 25 inch device invalid Standard configuration 5 25 inch device bay 3 5 inch device bay CD ROM drive Floppy disk drive Power supply Mother board Floppy disk drive IDE IDE cab...

Page 296: ...uration If the SCSI cable sold separately has the connector for terminating the SCSI connection make the termination setting of the 5 25 inch device invalid SCSI cables sold separately are required for external devices Set the SCSI ID of each device uniquely 5 25 inch device bay 3 5 inch device bay Fourth hard disk drive Third hard disk drive Second hard disk drive First hard disk drive CD ROM dri...

Page 297: ...e Third hard disk drive Second hard disk drive First hard disk drive CD ROM drive Floppy disk drive Power supply Mother board Floppy disk drive IDE IDE cable FDD cable SATA cable Terminator IDE device 5 25 inch device bay 3 5 inch device bay Third hard disk drive SCSI ID2 Second hard disk drive SCSI ID1 First hard disk drive SCSI ID0 Floppy disk drive Power supply Mother board Floppy disk drive ID...

Page 298: ...ly uses the power cables shown here Standard configuration SATA SCSI CD ROM drive Floppy disk drive Power supply Mother board Power cable Option device P2 P1 Option device P3 P4 P5 P6 P10 P11 P12 P13 CD ROM drive Floppy disk drive Power supply Mother board Power cable Option device P2 P1 Option device P3 P4 P5 P6 P7 P8 P9 Unused ...

Page 299: ...loppy disk drive Power supply Mother board Power cable Option device P2 P1 Option device P3 P4 P5 P6 P8 and P9 Additional HDD cage P7 CD ROM drive Floppy disk drive Mother board Power cable P2 P1 P3 P5 P6 P7 to P14 Unused Power supply Unused connector Unused connector Hard disk drive installing kit Unused Unused Unused Unused P4 ...

Page 300: ...10 14 Internal Cabling Diagrams This page is intentionally left blank ...

Page 301: ...y 1 slot A 1 44MB floppy disk drive is factory installed Additional PCI slot 5 slots 1 slot for PCI Express x8 1 slot for PCI Express x1 2 slots for 64bit 133MHz 1 slot for 32bit 33MHz Disk array Standard SATA controller Option SCSI RAID controller Keyboard MINI DIN 6 pin connector 1 port Mouse MINI DIN 6 pin connector 1 port USB 4 pin 4 ports USB 2 0 is supported Serial D sub 9 pin 1 port Paralle...

Page 302: ... slot A 1 44MB floppy disk drive is factory installed Additional PCI slot 5 slots 1 slot for PCI Express x8 1 slot for PCI Express x1 2 slots for 64bit 133MHz 1 slot for 32bit 33MHz Disk array Standard SATA controller Option SCSI RAID controller Keyboard MINI DIN 6 pin connector 1 port Mouse MINI DIN 6 pin connector 1 port USB 4 pin 4 ports USB 2 0 is supported Serial D sub 9 pin 1 port Parallel I...

Page 303: ... slot A 1 44MB floppy disk drive is factory installed Additional PCI slot 5 slots 1 slot for PCI Express x8 1 slot for PCI Express x1 2 slots for 64bit 133MHz 1 slot for 32bit 33MHz Disk array Standard SATA controller Option SCSI RAID controller Keyboard MINI DIN 6 pin connector 1 port Mouse MINI DIN 6 pin connector 1 port USB 4 pin 4 ports USB 2 0 is supported Serial D sub 9 pin 1 port Parallel I...

Page 304: ...A 4 Specifications This page is intentionally left blank ...

Page 305: ...mes with the server contains the NEC ESMPRO utility NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server Floppy Disk The following describes use of the floppy disk Floppy disk type The server uses 3 5 inch floppy disks You can use the following two types of 3 5 inch floppy disks 2HD floppy disk double sided high density track...

Page 306: ...e the floppy disk in a dusty place Do not place anything on the floppy disk Do not leave the floppy disk in a high temperature place e g place exposed to direct sunlight or close to a heater Do not leave the floppy disk with foods and drinks or in a place exposed to cigarette smoke Do not leave the floppy disk near any form of liquid or a chemical or in a place where a chemical may be accidentally...

Page 307: ...ng system IMPORTANT Formatting a used floppy disk clears all the data contained in it if any Formatting a floppy disk from the DOS command line is not available with the server Use a formatted floppy disk to work with it on the DOS command line The format method depends on your operating system Refer to the manual that comes with your operating system for details Data backup Data backup is to copy...

Page 308: ...edge with a dry soft cloth slowly and gently Use the CD cleaner to clean the CD ROM Do not use record spray cleaner benzene or thinner Keep the CD ROM in a CD ROM case when not in use Tape Media The following describes data handling with the DAT DLT or AIT optionally available for the server Saving your valuable data When you save your valuable data or programs into the cartridge tape you should s...

Page 309: ...ering alphanumeric characters or symbols IMPORTANT Do not pour any liquid such as water or put anything into the keyboard Doing so may cause a failure of the keyboard The keyboard provided with the server is designed for adjustment of an angle Adjust the keyboard angle at which the keyboard is easy to operate The adjustment assists in reducing strain on your shoulders arms and fingers NOTE The key...

Page 310: ...the mouse on a dusty or dirty desk disturbs smooth movement or normal operation of the mouse When your mouse movement seems dull clean your mouse See Chapter 7 Mouse operation includes Click Double click and Drag Click Press the button only once and release it Double click Press the button twice consecutively and release it Drag Press and hold the button and move the mouse Operation of the server ...

Page 311: ...PCI 3 COM B 11 PCI 4 COM A 12 Mouse 5 PCI 13 Numeric processor 6 Floppy disk 14 Primary IDE 7 PCI 15 Secondary IDE PIRQ and PCI Device The factory set PCI device interrupts are assigned as Auto Detect If the PCI slot contains a board that cannot share an IRQ with other devices you can change these interrupts according to the table below Menu Option Interrupt Recommended PCI IRQ 1 LAN 1 IRQ 7 PCI I...

Page 312: ...aker 64 Keyboard mouse 70 71 Real time clock Non maskable interrupt 81 8F C0 DF DMA1 DMA2 A0 A1 Interrupt controller 2 F0 FE Coprocessor 170 177 IDE secondary bus 1F0 1F7 IDE primary bus 3B0 3BB 3C0 3DF VGA 3F0 3F7 Floppy disk controller1 IDE controller 1 3F8 3FF Serial port 1 378 37F Printer port 4000 403F Network port E000 EFFF PCIe root port 1 Hexadecimal notation 2 The I O port address of a PC...

Page 313: ...ER CD ROM attached to your system supports the following optional boards Supporting installation of OS in NEC EXPRESSBUILDER N8103 75 SCSI Controller N8103 95 SCSI Controller N8103 80F Disk Array Controller SCSI 1ch Adaptec HostRAID S ATA Controller on the I O board Other optional boards N8103 56 SCSI Controller Installing Service Pack You can install the Service Pack on the server When the Servic...

Page 314: ...S partition Manual Installation when N8103 80F Keeps Connection If you keep those controllers connecting during installation process pop up messages may appear This does not affect on system behavior Click YES and continue the installation Follow the message hereafter MO Device If you specify the file system as NTFS with MO Device connected during the installation the file system will not be conve...

Page 315: ...e system Regardless of the size of the mounted memory or the Write debugging information type of memory dump the maximum size of the dump file is The size of the mounted memory 1MB If you install any application program or the like add necessary space to the partition to install these programs For example if the mounted memory size is 512MB the partition size will be calculated by the above formul...

Page 316: ...t need to create it again You can create Windows Server 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER use this procedure If Windows Server 2003 or Windows...

Page 317: ... Me 98 95 Windows NT 4 0 You can create Windows Server 2003 x64 Edition OEM DISK for NEC EXPRESSBUILDER from Master Control Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Run the operating system 3 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive of the server Master Control Menu will appear 4 Click o...

Page 318: ...If the RAID controller including embedded HostRAID feature or SCSI controller is installed in the system press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the follow...

Page 319: ...finished the system reboots automatically Windows Server 2003 x64 Editions has installed Go on the step 13 Windows Server 2003 R2 x64 Edition has installed Go on the step 10 10 The Windows Setup screen will be displayed after logged on to the system 11 Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD ROM into the CD ROM drive Confirm the parameters and click OK 12 When the installatio...

Page 320: ...ion in which you want to install the operating system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW keys to select an item in the list Cannot modify the drive letter of your system or boot volume Confirm the proper drive letter is assigned and then continue the setup 3 Continue the clean instal...

Page 321: ...gement 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a drive letter and specify the drive letter you want to assign 6 Click OK 7 If the following message appears click Yes Changing the drive letter of a volume may cause programs to no longer run A...

Page 322: ...Master Control Menu is automatically appeared on the screen 3 Click on Setup with left mouse button and click on Update NEC Express5800 system section 4 Continue your work for system update as the following message 5 Click on Restart Computer to restart the system 6 Remove the NEC EXPRESSBUILDER CD ROM from the CD ROM drive immediately after clicking on OK IMPORTANT If you change the configuration...

Page 323: ...a tolerant environment on any trouble and enhances throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of th...

Page 324: ...re The property dialog box for network adapter appears 3 Click the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and cli...

Page 325: ...work board should not be used In case of utilizing N8104 112 103 113 121 CD ROM Drive Letter WINNT W2K3AMD NS1 PRO1000 WS03_32E In case of utilizing N8104 86 111 CD ROM Drive Letter WINNT W2K3AMD NS1 PRO100 WS03_32E If the procedure of installation is not clear refer to the installation procedure described in the section Installation of the Optional Network Board Driver Installation of the Optiona...

Page 326: ... is the procedure when it is necessary to install manually If you want to utilize optional Graphics Accelerator Driver board follow the document attached to the board to install the driver 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive 2 Click Start menu point to Programs Accessories and click Windows Explorer 3 Run SETUP EXE in the following directory CD ROM Drive Letter WINNT W2K3A...

Page 327: ...Optional Network Board Driver Installation of the Optional Network Board Driver 1 Start Device Manager 2 Click Network adapters and Double Click Network Adapter Name Network Adapter Name Properties appears NOTE Intel R PRO 1000 is the name of On Board adapter All other names show the Optional Network Board 3 Click Driver tab and click Update Driver Hardware Update Wizard appears 4 Select the Insta...

Page 328: ...dware Wizard dialog box appears click Next 2 When the Install Hardware Device Drivers dialog box appears select Search for a suitable driver for my device Recommended and click Next 3 When the Locate Driver Files dialog box appears select Floppy disk drives insert Windows Server 2003 x64 Edition for NEC EXPRESSBUILDER into the floppy disk drive and click Next 4 When the Driver Files Search Results...

Page 329: ...lowing optional boards Supporting installation of OS in NEC EXPRESSBUILDER N8103 65F SCSI Controller N8103 75 SCSI Controller N8103 95 SCSI Controller N8103 80F Disk Array Controller SCSI 1ch N8103 89 Disk Array Controller SATA Adaptec HostRAID S ATA Controller on the I O board Other optional boards N8103 56 SCSI Controller Installing Service Pack You can install the Service Pack on the server Whe...

Page 330: ...ter MO Device If you specify the file system as NTFS with MO Device connected during the installation the file system will not be converted normally Disconnect MO Device and restart the installation from the beginning Media such as DAT During the OS installation do not attach the unnecessary media for OS installation to the system such as DAT About the Upgrade to Windows Server 2003 R2 The in plac...

Page 331: ...ize of the paging file with the entire system The maximum paging file size which can be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB If you install any application program or the like add necessary space to the partition to install these ...

Page 332: ... EXPRESSBUILDER with the following two procedures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER use this procedure If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server you can use the other procedure described later Follo...

Page 333: ...rver 2003 OEM DISK for NEC EXPRESSBUILDER from Master Control Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Run the operating system 3 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive of the server Master Control Menu will appear 4 Click on Setup with left mouse button and click Make OEM DISK and the...

Page 334: ...luding embedded HostRAID feature or SCSI controller is installed in the system press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the following message is displayed p...

Page 335: ...ng tasks according to the subsequent messages that appear 8 When the following message is shown press Enter to start Welcome to Setup 9 When the installation of Windows Server 2003 has finished the system reboots automatically Windows Server 2003 has installed Go on the step 13 Windows Server 2003 R2 has installed Go on the step 10 10 When Windows Server 2003 R2 has been installed the Windows Setu...

Page 336: ... the parameters and click OK 12 When the installation has completed remove Microsoft Windows Server 2003 R2 DISC 2 CD ROM from the CD ROM drive and restart the system 13 When the installation has completed be sure to execute the tasks described in Driver Installation and Advanced Settings and Updating the System of manual ...

Page 337: ...will appear NOTE If the Select an operation dialog box does not appear start SETUP EXE from CD ROM drive 4 Select Install Windows Server 2003 Then a dialog box asks to select the upgrade or clear installation 5 Select Upgrade recommended and click the Next Follow the messages and continue The system will automatically restart after copying the files NOTE You can leave the Windows Server 2003 CD RO...

Page 338: ...When N8103 56 95 board is installed INITIO INI A10XU2W SCSI Host Adapter When N8103 65F board is installed Adaptec Ultra320 SCSI Cards Win XP Server 2003 IA 32 When N8103 75 board is installed LSI MEGARAID Products for Windows 2003 x86 When N8103 80F board is installed Promise FastTrak S150 SX4100 tm Controller Intel x86 platform When N8103 89 board is installed Promise SuperTrak EX8350 EX8300 tm ...

Page 339: ...te the system 16 Install the driver and make detailed settings SCSI controller N8103 56 95 If your system has a controller N8103 56 95 following message often appears on the display during the upgrade installation to Windows Server 2003 Please type D i386 and click OK D CD Drive Insert disk The file adpu160m sys on Adaptec Windows 2000 Family Manager set V1 12 S2 is needed Type the path where the ...

Page 340: ... which you want to install the operating system when the following message appears The following list shows the existing partitions and unpartitioned space on this computer Use the UP and DOWN ARROW keys to select an item in the list Cannot modify the drive letter of your system or boot volume Confirm the proper drive letter is assigned and then continue the setup 3 Continue the clean installation...

Page 341: ... 2 Specify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a drive letter and specify the drive letter you want to assign 6 Click OK 7 If the following message appears click Yes Changing the drive letter of a volume may cause programs to no longer run Are you...

Page 342: ... Control Menu is automatically appeared on the screen 3 Click on Setup with left mouse button and click on Update NEC Express5800 system section 4 Continue your work for system update as the following message 5 Click on Restart Computer to restart the system 6 Remove the NEC EXPRESSBUILDER CD ROM from the CD ROM drive immediately after clicking on OK IMPORTANT If you change the configuration of th...

Page 343: ...rant environment on any trouble and enhance throughput between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive 2 The Windows Explorer dialog starts The procedure in the case of the standard start menu Click Start menu and click Windows Explorer The procedure in the case of the class...

Page 344: ...property dialog box for network adapter appears 3 Click the Advanced and specify the Link Speed Duplex value the same as the value specified for HUB 4 Click OK on the property dialog box for network adapter When PROSet is installed 1 The Intel R PROSet dialog box appears The procedure in the case of the standard start menu Click Start menu point to Control Panel administrative tools and click Comp...

Page 345: ...ically Graphics Accelerator Driver Standard graphics accelerator drivers that are mounted will be installed automatically The following is the procedure when it is necessary to install manually If you want to utilize optional Graphics Accelerator Driver board follow the document attached to the board to install the driver 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive 2 Click Start m...

Page 346: ... 4 When the Update Device Driver Wizard appears select Install from a list or specific location Advanced and click Next 5 Select Don t search I will choose the driver to install and click Next 6 Click Have Disk 7 Insert Windows Server 2003 OEM DISK for EXPRESSBUILDER into the floppy disk drive enter a into copy manufacturer s file from and click OK 8 Specify the following driver and click Next INI...

Page 347: ...ext 6 Click Have Disk 7 Insert Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive enter a into copy manufacturer s file from and click OK 8 Specify the Adaptec SCSI Card 29320ALP Ultra320 SCSI and click Next The installation of the driver is completed Restart the system according to the message appeared on the screen In the case of use of Windows Server 2003 SevicePack1...

Page 348: ...nsert Windows Server 2003 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive and click Next 7 Copying of the driver is completed and the Completing the Hardware Update Wizard dialog box below appears Click Finish In the case of use of Windows Server 2003 SevicePack1 or Windows Server 2003 R2 1 Start Device Manager from Start menu Control Panel Administrative Tools Computer Management 2 Dou...

Page 349: ...ated before you can use Windows Server 2003 Windows activation process is as follows NOTE When you use Windows Server 2003 R2 activation process is not needed 1 Click Run on Start menu Type as follows in the Open box and click OK oobe msoobe a 2 When the screen as follows is displayed click Next ...

Page 350: ...r 2003 The following screen is displayed 3 Process Windows activation according to the following message SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using the procedure described in Chapter 5 ...

Page 351: ...ler and SCSI Controller Supporting installation of OS in NEC EXPRESSBUILDER N8103 65F SCSI Controller N8103 75 SCSI Controller N8103 95 SCSI Controller N8103 80F Disk Array Controller SCSI 1ch N8103 89 Disk Array Controller SATA Adaptec HostRAID S ATA Controller on the I O board Other optional boards N8103 56 SCSI Controller Installing Service Pack You can install the Service Pack on the server Wh...

Page 352: ... OS had been installed as the partition to install the OS newly Select Use the current File System for the format of OS partition MO Device If you specify the file system as NTFS with MO Device connected during the installation the file system will not be converted normally Disconnect MO Device and restart the installation from the beginning Media such as DAT During the OS installation do not atta...

Page 353: ...be set on one partition is 4095MB If the above paging file size exceeds 4095MB specify 4095MB for the paging file size The maximum dump file size for the system with more than 2GB memory mounted is 2048MB 12MB If you install any application program or the like add necessary space to the partition to install these programs For example if the mounted memory size is 512MB the partition size will be c...

Page 354: ...dures Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER If you have only NEC Express5800 Server to create Windows 2000 OEM DISK for NEC EXPRESSBUILDER use this procedure If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server you can use the other procedure described later Follow the steps below 1 Prepare one 3 5 inch floppy dis...

Page 355: ... 2000 OEM DISK for NEC EXPRESSBUILDER from Master Control Menu if you have the computer on which the above operating systems operate Follow the steps below 1 Prepare one 3 5 inch floppy disk 2 Run the operating system 3 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive of the server Master Control Menu will appear 4 Click on Setup with left mouse button and click Make OEM DISK and then fo...

Page 356: ...d HostRAID feature or SCSI controller is installed in the system press F6 in a few seconds when the window is in either of the following states Setup is inspecting your computer s hardware configuration is displayed A screen with a solid blue background is displayed IMPORTANT There is no visible indication on screen when F6 has been pressed 5 When the following message is displayed press S Setup c...

Page 357: ...re for reinstalling the operation system if the multiple logical drives exist Before Re installing the Operation System Be sure to make backup copies before re installing the operation system just in case Re installing the Operation System 1 Start the clean installation following the procedure described in this manual 2 Specify the partition in which you want to install the operating system when t...

Page 358: ...pecify the Disk Management in the left side of the window 3 Right click the volume you want to modify the drive letter and specify the Change Drive Letter and Path 4 Click Yes 5 Choose the Assign a drive letter and specify the drive letter you want to assign 6 Click OK 7 If the following message appears click Yes Changing the drive letter of a volume may cause programs to no longer run Are you sur...

Page 359: ...1 Logon to the system using the administrator account or other account which is a member of the Administrators group 2 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive Master Control Menu is automatically appeared on the screen 3 Click on Setup with left mouse button and click on Update NEC Express5800 system section 4 Continue your work for system update as the following message 5 Click...

Page 360: ...st and so on Specify teaming Configuring several network adapters as one team provides the server an environment tolerant on any trouble and enhance through put between the switches PROSet is necessary to utilize these features Follow the procedure below to install PROSet 1 Insert the NEC EXPRESSBUILDER CD ROM into the CD ROM drive 2 Click Start menu point to Program Accessory and click Explorer 3...

Page 361: ...operate the process from Network and Dial up Connection to display the property dialog box for local area network NOTE We recommend you to add Network Monitor at AddingServices Network Monitor can monitor the frame or the packet that the computer installing Network Monitor sends or receives This tool is valuable when analyzing network trouble For information on how to install the tool see the Setu...

Page 362: ...for a suitable driver for my device recommended radio button is selected and click Next 4 Select the Specify a location check box and deselect other check boxes Click Next 5 Other Upgrade Device Driver Wizard dialog box opens When using Intel R PRO 1000 MT Network Connection specify CD ROM drive letter WINNT W2K NS1 PRO1000 WS03XP2K Then click OK 6 Click Next 7 Click Finished After re installing t...

Page 363: ...nto the CD ROM drive 2 Click Start menu point to Programs Accessories and click Windows Explorer 3 Run SETUP EXE in the following directory CD ROM Drive Letter WINNT W2K VIDEO SETUP EXE 4 Follow the message to continue the installation If the dialog message Digital Signature could not been found appears select Yes to continue 5 Remove the NEC EXPRESSBUILDER CD ROM from the CD ROM drive and restart...

Page 364: ...s 2000 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive enter a into copy manufacturer s file from and click OK 8 Specify the following driver and click Next INITIO INI A10XU2W PCI SCSI Controller When N8103 65F board is installed Adaptec SCSI Card 29320ALP Ultra320 SCSI When N8103 75 board is installed The installation of the driver is completed Restart the system according to the messa...

Page 365: ...ct Search for a suitable driver for my device Recommended and click Next 3 When the Locate Driver Files dialog box appears select Floppy disk drives insert Windows 2000 OEM DISK for NEC EXPRESSBUILDER into the floppy disk drive and click Next 4 When the Driver Files Search Results dialog box appears click Next 5 Copying of the driver is completed and the Completion of the new hardware detection wi...

Page 366: ...F 16 Installing Windows 2000 SETTING FOR COLLECTING MEMORY DUMP DEBUG INFORMATION Set for collecting memory dump using the procedure described in Chapter 5 ...

Page 367: ...te Installed 4 Size Serial No Date Installed Monitor Type Model name Serial No Date Installed Hard Disk Bay 1 Type Serial No Capacity Date Installed Type number Bay 2 Type Serial No Capacity Date Installed Type number Bay 3 Type Serial No Capacity Date Installed Type number Hard Disk optional SCSI controller installed Bay 1 ID0 Type Serial No Capacity Date Installed Type number Bay 2 ID1 Type Seri...

Page 368: ...ot 2 Model name Serial No Date Installed PCI Slot 3 Model name Serial No Date Installed PCI Slot 4 Model name Serial No Date Installed PCI Slot 5 Model name Serial No Date Installed AGP Board Slot Model name Serial No Date Installed Printer Model name Serial No Manufacturer Date Installed Additional Cabinet for Disk Model name Serial No Date Installed External Peripheral Device 1 Model name Serial...

Page 369: ...ble G 3 Software Firmware version OS Name Version Application of RUR media Apply Name Version File system FAT HPFS NTFS Others Bundled software installed Licensed software installed Application running when a failure occurred Remarks ...

Page 370: ...G 4 Product Configuration Record Table This page is intentionally left blank ...

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