Lighthouse SOLAIR 3350, Operating Manual

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Lighthouse SOLAIR 3350, 5350 Gen E Operating Manual
3-2 248083387-1 Rev 10
Shipping
Instructions
Should it become necessary to return the unit to the factory for any
reason, contact Lighthouse Customer Service or visit our website,
www.golighthouse.com/rma, and obtain a Return Merchandise
Authorization (RMA) number. Reference this number on all shipping
documentation and purchase orders. After receipt of the RMA number,
follow the shipping instructions below:
WARNING:
If the
instrument is damaged
during a return shipment
due to inadequate user
packing, the warranty
may be voided and may
result in additional
repairs being billed to
the customer.
1. Use the original container, nozzle caps and packing materials
whenever possible. Remove any instrument battery and package it
to ship separately - refer to www.golighthouse.com/rma for detailed
instructions. Remove attachments, such as TRH or Isokinetic
probes, and package to prevent physical and ESD damage (TRH).
2. If the original container and packing materials are not available,
wrap the unit in “bubble pack”, surround with shock-absorbent
material and place in a double-wall carton - the instrument should
not rattle around when the carton is vigorously shaken. If the
instrument is damaged during shipment due to inadequate user
packing, the warranty may be voided and may result in additional
repairs being billed to customer. The user may contact Lighthouse
to purchase a replacement shipping container and nozzle caps.
3. Seal container or carton securely. Mark “FRAGILE” and write the
Return Merchandise Authorization (RMA) number on any
unmarked corner.
4. Return the instrument to the address provided by the Lighthouse
representative or the RMA website.
Figure 3-1 Examples of SOLAIR 3350 and 5350