www.javad.com
155
Trouble Shooting
Trouble Shooting
Symptom
Remedy
J-Field
becomes unresponsive; this
may be due to various causes.
The most frequent cause
is power cycling; e.g.,
during an update J-Field
will automatically reboot,
or when powering off the
TRIUMPH-LS and in both
instances leaving the USB
cable connected to the PC.
This is a known bug with
the operating system and
is being worked on.
Hold down the power
button for a full 10 seconds
forcing a full power off and
thus allowing a full or so-
called cold boot of the
system
There are rare instances
when you may need to
coerce J-Field to reinstall
a piece of firmware or
software. Such an occasion
may arise when a file
becomes corrupt or is
suspect of being corrupt by
your support specialist.
Familiarize yourself first
with the procedures for
doing an Update and then
proceed as outlined on (
p.
156
).
Once completed, and no
longer needed, be sure to
uncheck the Forced option
as it is persistent.
If your GNSS equipment
malfunctions and needs
to be repaired or replaced,
you will need to first obtain
a
Return Merchandise
Authorization
(RMA)
number before sending it
back to the factory.
Call to obtain an RMA
before shipping to:
900 Rock Avenue,
San Jose, CA 95131
USA
Phone: +1(408)770-1770
Fax: +1(408)770-1799
Other trouble shooting
issues
For all other
troubleshooting and
support related questions,
please visit:
https://support.javad.com
There you will find the
so-called
5PLS Team
,
U.S. professional land
surveyors, the awesome
team of developers,
scientists and even Javad
Ashjaee himself to answer
all of your technical
questions regarding your
GNSS equipment.
Summary of Contents for TRIUMPH-LS
Page 1: ...U S E R S G U I D E TO T H E T R I U M P H L S E Version 20160121 ...
Page 17: ...www javad com 17 Introduction ...
Page 39: ...www javad com 39 Collect Screens ...
Page 59: ...www javad com 59 Stake Out Points ...
Page 91: ...www javad com 91 Stake Out Alignments ...
Page 93: ...www javad com 93 Using ShapeTags and Codes Data Structure ...
Page 105: ...www javad com 105 Using ShapeTags and Codes ...
Page 149: ...www javad com 149 Localization ...