Intermec 502O, User Manual, Page: 321 / 402

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Troubleshooting
9-19
9
Verifying RF or Ethernet Communications
If your 5020 is configured for an RF or Ethernet network, use the following procedure
to verify that the 5020 PC is communicating with your desktop PC.
To verify communications
•
On your host PC, type this command at the DOS prompt to verify communications:
PING xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the IP address of the 5020.
You should receive a response similar to this:
Pinging xxx.xxx.xxx.xxx with 32 bytes of data:
Reply from xxx.xxx.xxx.xxx: bytes=32 time=8ms TTL=32
Reply from xxx.xxx.xxx.xxx: bytes=32 time=8ms TTL=32
Reply from xxx.xxx.xxx.xxx: bytes=32 time=8ms TTL=32
Reply from xxx.xxx.xxx.xxx: bytes=32 time=8ms TTL=32
Upgrading the 5020 Operating System Image
Use the following procedure to upgrade the 5020 with a new operating system image.
When you upgrade your operating system image, you lose the configuration settings
that enable a serial connection to Windows CE Services. IrDA, RF, or Ethernet
connections remain after you upgrade.
You need the following things to upgrade the 5020 operating system image:
•
A compact flash card (24MB)
•
An Internet connection
Note: You can also use a compact flash card in a PC Card holder to upgrade the
operating system image on a batch 5020 PC.