4 Reporting from the Support Element
Be certain to record installation time against
each
machine type/serial that you installed.
Refer to
Service Guide
, SY24-6160 and close all
open problems before turning the system over to
the customer.
From the Support Element Workplace panel.
1. Open
Console Actions
from the
Views
area
2. Open
Installation Complete Report
from
the
Console Actions Work Area
3. Fill in the appropriate fields.
4. Select
OK
when complete.
Note:
If more than one report is required
over type the first report after
selecting
OK
to complete the report.
Repeat this action until all reports
are filed.
5. Open
Task List
from the
Views
area.
6. Select
Service
from the
Task List Work
Area
.
7. Open
Groups
from the
Views
area.
8. Select
CPC
from the
Groups Work Area
.
9. Drag and drop the select object on
Transmit Console Service Data
in the
Service
area.
10. Select Support Element system events
11. Select Support Element error logs
12. Select Support Element logs before
compression
13. Select IBM service support system.
Note:
If proper telecommunications
equipment is not available, also
select Installation Complete Report,
then choose diskette.
14. Input the PMH number for the install.
15. Select
Send
Note:
If you do not have the proper
telecommunications equipment defined to
send the service data to the IBM* service
support system or if the customer does not
authorize you to use this facility, send the
diskette to IBM* in the envelope provided.
CE INSTALLATION IS COMPLETE.
6-76
Installing the System
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