IBM eserver 630 6C4, Service Manual

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Table 9. Common Firmware Error Codes (continued)
Error Code Description Action/
Possible Failing FRU
B1xx 4690 Description: Operating system surveillance time out (AIX to service processor
interface failure).
Action:
1. This error code indicates that the operating system terminated early (which
usually implies an operating system crash). This error code may appear in the
service processor error log by itself. However, in the AIX error log, there
should be another error which points to the cause of the operating system
crash. Use the other error as the starting point for your service action.
If the system will not boot to AIX, power down and look at the service
processor error log. Look for error codes (with timestamps that correspond to
the boot that was just attempted) that indicate hardware failures. If these error
codes are found, record them, find the error code listed in the Chapter 5,
“Error Code to FRU Index” on page 153, and perform the indicated actions.
2. The other possibility is that the operating system was not found during a prior
boot attempt. To determine if this occurred, do the following: Look at the AIX
error log entry containing B1xx4690. This will be a
″
SCAN_ERROR_CHRP
″
error with an identifier of BFEC0425. In the detail data, find the string
″
B1xx4690
″
(If present, it will be at byte 60 of the detail data.) Then go
forward 8 bytes after the
″
B1
″
to byte 68 and look at bytes 68 and 69. If the
values of bytes 68 and 69 are A2B0, this indicates that the firmware was
unable to find a bootable device in the boot list that is set in the SMS menus.
If the system is up, the boot list problem has been corrected and the B1xx
4690 can be treated as an informational message with no actions required.
3. Call service support.
B1xx 4691 Description: System firmware to service processor interface failure. (System
firmware surveillance time out)
Action:
1. Check for system firmware updates.
2. Go to the service processor main menu and select System Information Menu,
then select Read Progress Indicators From Last System Boot. Begin your
repair action with the error code or checkpoint immediately preceding B1xx
4691: If a location code displays with the error code or checkpoint, replace the
part at that location.
Note: If the location code is U01.-P1/E1 or U0.1-P1/E2, change the PCI riser
card (U0.1-P2) first, then change the PCI backplane (U0.1-P1).If no location
code is specified, and you have an 8-character error code, go to the
“Checkpoint and Error Code Index” on page 155. If no location code is
specified, and you have a 4-character checkpoint, go to “Firmware
Checkpoints” on page 134.
3. If the problem is not resolved, call service support.
B1xx 4692 Operator panel task interface failure
1. Check for system firmware updates.
2. Call service support.
B1xx 4693 Service processor firmware error
1. Check for system firmware updates.
2. Call service support.
264 Eserver
pSeries 630 Models 6C4 and 6E4 Service Guide