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Problem List

Warning: When using a Continuous Forms (F1) Device, never pull
or unload forms in the downward direction, or you may damage the
device. Always unload forms from the top of the printer.

Causes are listed for each problem in order of priority.

Problem: Forms do not advance or overprint occurs

1: The forms device is defective.

Solution: Inspect the forms device (see “Forms Device
Inspection” on page B-24).

2: The forms device is not snapped in.

Solution: Check the installation of the forms device.

3: The ribbon is getting caught on a form.

Solution: Check the ribbon for twists or folds.

4: The printer is failing.

Solution: Turn the power Off (O), wait 10 seconds, and turn the
power On (|). If you get a status code, go to “Status Codes” on
page B-3. If no code displays, press Micro

↑

several times. If

forms do not feed each time you press Micro

↑

, call for service.

Problem: Overprint occurs at top or bottom line of page

1: There is a problem with the application program.

Solution: See your programmer.

Appendix B. Problems

B-27

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Summary of Contents for 4232 Model 302

Page 1: ...4232 Printer Model 302 User s Guide SA24 4386 01 ...

Page 2: ......

Page 3: ...4232 Printer Model 302 User s Guide SA24 4386 01 IBM ...

Page 4: ...ications by calling the IBM Software Manufacturing Company at 1 800 879 2755 Outside the U S customers should contact the IBM branch office serving their locality A form for reader s comments is provided at the back of this publication If the form has been removed comments may be addressed to IBM Corporation Information Development Dept G60 1701 North Street Endicott NY 13760 5553 USA IBM may use ...

Page 5: ...rms in the F1 Forms Device 1 23 Using the Printer Verification Test for the F1 Forms Device 1 30 Adjusting the Print Quality 1 35 Adjusting the Tractor Tension 1 37 Adjusting the Forms Thickness Setting 1 38 Adjusting the Forms Tension 1 40 Adjusting the Left Margin 1 42 Adjusting the Top of Form Position 1 44 Adjusting the Print Alignment 1 46 Unloading Forms 1 49 Removing the Continuous Forms De...

Page 6: ...sting the Forms Thickness Setting 1 99 Adjusting the Left Margin 1 101 Adjusting the Top of Form Position 1 104 Adjusting the Print Alignment 1 106 Unloading Forms 1 110 Removing the Document Insertion Device F3 1 111 Using the Acoustic Cover 1 114 Removing the Acoustic Cover 1 114 Reinstalling the Acoustic Cover 1 114 Attaching the 4232 Printer Model 302 to Your Computer 1 116 Connecting to the P...

Page 7: ... Document Insertion Device F3 2 18 Auto Sheet Feeder Device F4 2 19 Ribbons 2 20 Print Head 2 20 Problem Determination 2 20 Relocation Instructions 2 20 Caring for Your Printer 2 21 Starting a Print Job 2 22 Stopping or Canceling a Print Job 2 23 Chapter 3 Replacing Your Ribbon 3 1 Removing the Ribbon Cartridge 3 2 Installing the Ribbon Cartridge 3 4 Chapter 4 Using the Operator Print Tests 4 1 Ge...

Page 8: ...tions C 1 Continuous Forms F1 or F2 C 2 Cut Sheet Forms F3 C 3 Cut Sheet Forms F4 C 4 Additional Forms Restrictions C 6 Positioning Forms C 8 Appendix D Declaration of IBM Product Noise Emission Values D 1 Appendix E Cabling Information E 1 Serial Attachment E 1 RS 232C Connector Pin Assignments E 1 RS 422A Connector Pin Assignments E 1 Recommended Attachment Cables for PCs and Compatible Serial P...

Page 9: ...Index X 7 Contents vii ...

Page 10: ...viii User s Guide Model 302 ...

Page 11: ...of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 USA Electronic Emission Notices Federal Communication Commission FCC Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is opera...

Page 12: ... may cause unacceptable interference to radio and TV reception requiring the owner or operator to take whatever steps are necessary to correct the interference Avis de conformité aux normes du ministère des Communications du Canada Cet équipement ne dépasse pas les limites de Classe A d émission de bruits radioélectriques pour les appareils numériques telles que prescrites par le Réglement sur le ...

Page 13: ... Zealand Compliance Statement This is a Class A computing device and shall not be located at a distance closer than 20 meters from the boundary of a residential property Japanese VCCI Korean EMI Notices xi ...

Page 14: ... United States or other countries or both AS 400 IBM and the IBM logo Personal System 2 Proprinter RISC System 6000 The following terms denoted by a double asterisk in this publication are trademarks of other companies as follows Lexmark Lexmark International Inc Centronics Centronics Data Computer Corporation xii User s Guide Model 302 ...

Page 15: ...risk of electric shock and personal injury Connect the machine only to a properly grounded outlet of the correct voltage The voltage your machine will accept is indicated on the machine Make sure the machine is turned Off O before you connect or disconnect the power cord or other cables If the machine has cables other than the power cord you must connect them before you plug the power cord into an...

Page 16: ...refore replacement parts must have the identical or equivalent characteristics as the original parts The maintenance information for this machine has been written for the professional service person and is not intended to be used by others xiv User s Guide Model 302 ...

Page 17: ...inter Model 302 operator a guideline for teaching others how to use the printer How to Use This Guide The following list describes the contents of each chapter and the appendixes in more detail Chapter 1 Setting Up the 4232 Printer Model 302 provides information on setting up the printer and connecting it to the host computer Chapter 2 Getting to Know Your Printer gives locations descriptions of p...

Page 18: ...uide with the IBM 4232 Printer Model 302 Operator Panel Instructions Topics in the IBM 4232 Printer Model 302 Operator Panel Instructions include The operator panel Configuration options See Publications on page xvii for a complete list of publications Note If you plan to install the Auto Sheet Feeder feature see IBM 4232 Printer Model 302 Auto Sheet Feeder General Information for additional setup...

Page 19: ...lues and the process for setting them IBM 4232 Printer Model 302 Planning and Site Preparation Guide GA24 4390 This guide contains detailed information to help you plan for and prepare the site for installation IBM 4232 Printer Model 302 Product and Programming Description GA24 4385 This manual describes the printer and programming functions specific to the 4232 Printer Model 302 that attaches to ...

Page 20: ...d 4232 Printers IBM 4230 and 4232 Printers Maintenance Information Manual SA40 0572 This manual provides detailed maintenance procedures for the 4230 and 4232 Printers IBM 4230 and 4232 Printers Illustrated Parts Catalog SA40 0573 This parts catalog contains listings and illustrations of all replacement assemblies and detail parts for the 4230 and 4232 Printers IBM 4230 and 4232 Printers Safety In...

Page 21: ...es are made that could affect your printer The printer can use one of four different forms devices to move paper through the printer Each device does a different type of print job depending on the type of forms you use continuous forms for large printouts tear off forms such as retail invoices or cut sheet forms See Forms Handling Devices on page 2 16 for more information The printer has four diff...

Page 22: ...mber of lines to be printed per vertical inch 6 8 For more information see Using Print Format and Quality Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions or Introducing the 4232 Printer Model 302 in IBM 4232 Printer Model 302 Product and Programming Description xx User s Guide Model 302 ...

Page 23: ... a symptoms list IBM 4232 Printer Model 302 Operator Panel Instructions Use this manual to learn how to have the printer perform each function available through the operator panel IBM 4232 Printer Model 302 Quick Reference Guide Use the guide as a reference when operating the printer The guide should be posted near the printer If you are installing an Auto Sheet Feeder ASF see Setting Up Your 4232...

Page 24: ... User s Guide Operator Panel Instructions Power Cord Forms Device Notes a Contact your place of purchase if any of the items shown above are missing b The Document Insertion Device F3 is shipped with a long and short lower forms guide and a paper door If you ordered the F3 forms device be sure that you find the guides and paper door and set them aside Note The printer weighs approximately 20 4 kg ...

Page 25: ...om the access cover window and discard it 4 Remove the packaging material if present from under the acoustic door 5 Open the access cover Then open the front paper door as follows a Pull the door up until it will not go any higher b Push the door back slightly to lock it in the open position A c c e s s C o v e r P a p e r D o o r Chapter 1 Setting Up the 4232 Printer Model 302 1 3 ...

Page 26: ...6 Find the orange tie on the right side of the printer to the left of the print head Carefully cut the orange tie and remove it from the printer Orange Tie 1 4 User s Guide Model 302 ...

Page 27: ... and orange shipping brace in the center of the printer Unscrew the knob and remove the knob and shipping brace from the printer S h i p p i n g B r a c e Note Save the shipping brace in case you relocate the printer Chapter 1 Setting Up the 4232 Printer Model 302 1 5 ...

Page 28: ...e steps 1 Slide the print head to the center of the printer 2 Remove the ribbon cartridge from the package 3 Remove the yellow clip from the ribbon 4 Turn the blue ribbon advance knob clockwise to take up slack in the ribbon If the ribbon does not move contact your place of purchase and replace the ribbon cartridge Remove Yellow Clip Blue Ribbon Advance Knob 1 6 User s Guide Model 302 ...

Page 29: ...o align the slots Lower the ribbon cartridge onto the metal post Be sure that the plastic tab on the bottom of the ribbon cartridge aligns with the hole in the printer casting B l u e S l o t t e d O p e n i n g M e t a l P o s t T a b 6 Press the cartridge down firmly to snap it into place Chapter 1 Setting Up the 4232 Printer Model 302 1 7 ...

Page 30: ...guide with the ribbon guide posts on the print head carrier Press the guide all the way down on the posts until the tops of the posts are even with the top of the ribbon guide Ribbon Guide Ribbon Guide Posts 1 8 User s Guide Model 302 ...

Page 31: ...its over the ribbon drive post but does not latch down b There are no twists or folds in the ribbon c The ribbon is not catching on the print head d The ribbon moves when you turn the blue ribbon advance knob clockwise If the ribbon does not move replace the ribbon cartridge B l u e R i b b o n A d v a n c e K n o b Chapter 1 Setting Up the 4232 Printer Model 302 1 9 ...

Page 32: ...essary It is the responsibility of the customer or the person installing the machine to connect it to a properly grounded outlet Seek professional assistance before using an adapter or extension cord such a device could interrupt the grounding circuit If this machine is connected to an outlet that has been incorrectly connected to the building wiring serious electric shock could result 1 Make sure...

Page 33: ... x x x x x x x To change the language shown on the operator panel display see Using Printer Setup Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions 3 Use the following figure to learn the location of keys and indicators on the operator panel L o a d E j e c t F o r m F e e d S t a r t S e t T o p o f F o r m S t o p C a n c e l P r i n t L i n e F e e d H e x P r i n t M i c r o...

Page 34: ...arm beeps Then the printer displays The printer then displays b The print head and ribbon move c The printer displays and then followed by The Attention indicator also blinks and the alarm beeps This status code appears because forms have not been loaded DIAGNOSTICS IN PROGRESS A Calibrating Printer A Please Wait DIAGNOSTICS COMPLETE A ðð1 END OF FORMS LOAD FORMS 1 12 User s Guide Model 302 ...

Page 35: ...wer on messages do not appear in your language see Using Printer Setup Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions to change the Display Language a Did the printer come on after you turned the power On in Step 4 on page 1 12 If Yes go to Step 5b on page 1 14 If No perform Steps 5a1 through 5a6 on page 1 14 1 Turn the power Off O 2 Unplug the printer power cord from the ele...

Page 36: ...follow the instructions If No go to Step 5c c Did the indicators or display not respond or did you have an alarm problem If Yes then call for service If No go to Step 6 6 The shipping box for the forms device has printing on the side to help you identify what type of forms device you have Note which forms device is checked off then remove the forms device from the shipping box Note If you have for...

Page 37: ...d to save this change to the power on custom set Custom Set A so the printer will have the correct device setting the next time it is turned on a Press Return twice to get back to the category level of the Configuration Menu b Press Scroll or Scroll until the printer displays c Press Enter The printer displays Printer Setup Forms Device CONFIGURATION MENU Printer Setup CONFIGURATION MENU Configura...

Page 38: ...plays 15 Turn the power Off O 16 Slide the print head to the center of the printer 17 You are now ready to install the forms device Go to Selecting the Forms Device Installation Procedure on page 1 17 Save Current Values Custom Set A Save Current Values Custom Set A Saved 1 16 User s Guide Model 302 ...

Page 39: ... Go to Installing and Using the Dual Purpose Forms Device F2 on page 1 53 to install the F2 forms device Go to Installing and Using the Document Insertion Device F3 on page 1 85 to install the F3 forms device See Setting Up Your 4232 Printer Model 302 with ASF in IBM 4232 Printer Model 302 Auto Sheet Feeder General Information to install the F4 forms device Chapter 1 Setting Up the 4232 Printer Mo...

Page 40: ...orms Device F1 To install the F1 forms device follow these steps 1 Hold the forms device so that the device number F1 is in the upper left corner facing you Note the bottom metal bar and the clips they will be important later 2 Remove the orange shipping clip if installed Important The F1 forms device for the 4232 Printer Model 302 has a circle around the F1 emblem Use only these forms devices in ...

Page 41: ... n d o f D e v i c e E n d o f D e v i c e S l o t i n F r a m e S l o t i n F r a m e T o p o f F o r m s D e v i c e P l a t e n R o d 4 Look through the front bottom opening in the printer and find the metal bar at the bottom of the forms device 5 Grasp the metal bar with BOTH hands and pull firmly toward you and then upward until both ends LOCK into place B o t t o m o f F o r m s D e v i c e ...

Page 42: ... the following figure and compare it to your printer Check both the left and right sides Are the clips around the platen rod as shown If so you installed the forms device correctly If not repeat Steps 3 through 5 Platen Rod Platen Rod Clip Clip 1 20 User s Guide Model 302 ...

Page 43: ...ckwise and then move the blue forms tension knob towards the bottom of the printer until you see the below the number 1 B l u e F o r m s T e n s i o n K n o b Note Moving the blue forms tension knob to the position lets you load forms 3 Unlock the blue locking lever on the right tractor Slide the tractor to the extreme right B l u e L o c k i n g L e v e r Chapter 1 Setting Up the 4232 Printer Mo...

Page 44: ...4 Open both of the blue tractor doors Blue Tractor Doors 5 Get continuous forms paper that is at least 203 2 mm 8 in wide 1 22 User s Guide Model 302 ...

Page 45: ...into the bottom front of the printer Be sure that the form goes under the blue forms guide forms sensor and between the tensioning plates See the figure on page 1 18 for help in locating the tensioning plates B l u e F o r m s G u i d e F o r m s S e n s o r Chapter 1 Setting Up the 4232 Printer Model 302 1 23 ...

Page 46: ...2 Align and put the left paper holes of the form over the left tractor pins Close the left blue tractor door Blue Tractor Door 1 24 User s Guide Model 302 ...

Page 47: ...a c t o r P i n s 4 Close the right blue tractor door Hold the tractor in place and lock the blue locking lever Note If necessary unlock the tractor and adjust it so that the forms are not buckled or stretched too tightly B l u e T r a c t o r D o o r B l u e L o c k i n g L e v e r Chapter 1 Setting Up the 4232 Printer Model 302 1 25 ...

Page 48: ...follow these steps a Turn the power On and wait for the power on sequence to complete see Power On Test on page 2 3 b Press Stop The printer displays and then may display Ignore this message until you have attached the printer to your computer Press Stop to turn off the alarm if necessary NOT READY A ð29 LINK ERROR 1 26 User s Guide Model 302 ...

Page 49: ... i n e d If you pressed Micro you might have slack in the forms Pull lightly downward on the forms at the bottom of the printer to remove the slack e Press Set Top of Form to establish the first print line Note The Set Top of Form key establishes the first line at which printing is to start on each form The alarm beeps each time you press the Set Top of Form key and the printer displays TOP OF FOR...

Page 50: ...sion knob upward to the number of form copies you are using Make sure you do not unlatch the forms device For example if you are using single part forms set the lever to 1 If you are using two part forms set the lever to 2 Tighten the blue forms tension knob by turning it clockwise Close the paper door by pulling it out and pushing it down until it latches Blu e Fo rms Te n s i o n K n o b 1 28 Us...

Page 51: ...r displays and then may display Ignore this message until you have attached the printer to your computer Press Stop to turn off the alarm if necessary READY A ð29 LINK ERROR Chapter 1 Setting Up the 4232 Printer Model 302 1 29 ...

Page 52: ... on 2 Wait until the printer displays 3 Press Stop The printer displays and then may display Ignore this message until you have attached the printer to your computer Press Stop to turn off the alarm if necessary 4 Press Test The printer displays READY A NOT READY A ð29 LINK ERROR OPERATOR PRINT TESTS Printer Demonstration 1 30 User s Guide Model 302 ...

Page 53: ... printer to stop printing and the Ready indicator to go off 8 Press Form Feed until you can remove the printout The lines numbered 1 through 9 should print as shown on the sample printout on page 1 31 and the remainder of the printout should be clear and readable OPERATOR PRINT TESTS Printer Verification Chapter 1 Setting Up the 4232 Printer Model 302 1 31 ...

Page 54: ...1 32 User s Guide Model 302 ...

Page 55: ...rinter verification printout Forms device Ribbon cartridge Forms Repeat the Setup Instructions from page 1 6 if you suspect a ribbon forms or forms device installation problem b Be sure that enough forms are loaded and press Enter or Start to get another printout c If the second printout is not similar to the sample printout go to Appendix B Problem Solving d Once you get a good printout go to Ste...

Page 56: ...tom set Custom Set A factory defaults and save this printout for future reference You are ready to attach the printer to your computer Go to Attaching the 4232 Printer Model 302 to Your Computer on page 1 116 Note See pages 1 35 through 1 51 for making adjustments unloading forms and removing the forms device 1 34 User s Guide Model 302 ...

Page 57: ...r lightness of output The printer will normally sense the forms thickness and adjust itself automatically However if this setting is not correct it can be adjusted To adjust the forms thickness see Adjusting the Forms Thickness Setting on page 1 38 Note The Automatic Forms Thickness Adjustment AFTA mechanism automatically measures the forms thickness and adjusts the gap from the print head to the ...

Page 58: ...aracter see Adjusting the Left Margin on page 1 42 To adjust the position of the first print line see Adjusting the Top of Form Position on page 1 44 Print Alignment This adjustment can affect the character formation and dot mixing on those characters that are printed with two passes of the print mechanism To adjust the print alignment see Adjusting the Print Alignment on page 1 46 1 36 User s Gui...

Page 59: ...right paper holes of the forms If the paper holes are stretched or torn on the outside edges the tractor tension is too tight not enough buckle in the forms If the forms twist or wrinkle as they move through the printer the tractor tension is too loose too much buckle in the forms 3 Adjust the right tractor as necessary Unlock and move the tractor toward the left side of the printer to loosen the ...

Page 60: ...ss setting with the F1 forms device follow these steps 1 The forms thickness setting must be adjusted when the printer is printing or has printed and is ready Press Start if needed to have the printer display 2 To make the print darker press Darker The printer displays The print head moves closer to the paper and the print becomes darker Note The print may not get darker if the ribbon is worn or i...

Page 61: ...ached The printer displays either or As you adjust the gap you may also see the printer display This message tells you that the forms thickness setting is at the automatically set value See Understanding the Operator Panel in IBM 4232 Printer Model 302 Operator Panel Instructions for more information on this setting LIGHT wwwwwwwwwwwwwwwwwww DARK DARKNESS LIMIT REACHED LIGHT w DARK LIGHTNESS LIMIT...

Page 62: ...on on the form Settings 2 through 6 vary the amount of tension on the form and approximately relate to the number of sheets in the form you use Set the tension lever to the number of sheets in the form being used Note Higher numbers are toward the top and lower numbers are toward the bottom of the printer When you adjust the forms tension be sure that the forms are not held too tightly or too loos...

Page 63: ... too little tension on the forms If the tension is satisfactory continue to print Increasing Forms Tension To increase tension on the forms follow these steps 1 Loosen the blue forms tension knob by rotating the knob counterclockwise 2 Move the knob to a higher number setting For example if the knob was set at 2 move the knob to 3 3 Tighten the blue forms tension knob by rotating the knob clockwis...

Page 64: ... the center of the tractor pins for continuous forms and from the left edge of a cut form To align the left margin position follow these steps 1 If the printer is ready press Stop The printer displays 2 Enter the Operator Print Tests by pressing Test The printer displays 3 Press Scroll or Scroll until the printer displays 4 Press Enter or Start to begin the test The printer displays where xxx is t...

Page 65: ... Feed or Form Feed to move the forms between printing the rows of H s 8 Press Stop or Cancel Print to exit the test Note If you want the new left margin position saved when you turn off the printer you must save it in a Custom Set See Storing Configuration Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions for information on saving configurations You may also adjust the left marg...

Page 66: ...l the door up until it will not go any higher 2 Push the door back slightly to lock it in the open position Access Cover Paper Doo r Next load forms if necessary see Loading Forms in the F1 Forms Device on page 1 23 for more information Complete the following steps to make fine vertical adjustments to the top of form position To set the top of form position follow these steps 1 Press Stop The prin...

Page 67: ...orm Alignment Test see Top of Form Alignment on page 4 4 to print a line of characters to determine more accurately where you have set the top of form position 3 When the form is in the correct position press Set Top of Form The alarm beeps and the printer displays 4 Advance the form by pressing Form Feed and decide if the form is on the desired line If necessary repeat Steps 1 through 4 of this p...

Page 68: ...2 Press Test The printer displays 3 Press Scroll or Scroll until the printer displays 4 Press Enter or Start to print this test The Ready indicator goes on and printing begins The test prints samples using alignment values higher and lower than the default value The print sample using the default value is indicated with an asterisk The alignment printout is complete when the Ready indicator goes o...

Page 69: ...The printer displays Bidirectional Adjustment Chapter 1 Setting Up the 4232 Printer Model 302 1 47 ...

Page 70: ...efault value The printer then prints another line to demonstrate the new default value and the test is complete or Press Stop to end the test without changing anything and return to the Operator Print Tests menu or Press Cancel Print to end the test exit test mode perform a partial reset and have the printer display Note See Chapter 4 Using the Operator Print Tests for more information READY A 1 4...

Page 71: ...Press Stop The printer displays 2 Open the acoustic cover 3 Grasp the form below the printer and tear along the perforation 4 Press Form Feed as many times as needed to advance and remove the remaining form or forms NOT READY A Chapter 1 Setting Up the 4232 Printer Model 302 1 49 ...

Page 72: ...5 Remove the form or forms from the top of the printer Warning Do not remove forms by pulling them out from the bottom Damage to the forms device can result 1 50 User s Guide Model 302 ...

Page 73: ...ow these steps 1 If forms are in the printer unload them see Unloading Forms on page 1 49 then continue with Step 2 of this procedure 2 Turn the power Off O 3 Open the access cover Then open the front paper door as follows a Pull the door up until it will not go any higher b Push the door back slightly to lock it in the open position A c c e s s C o v e r P a p e r D o o r Chapter 1 Setting Up the...

Page 74: ...e bottom of the device toward the rear of the printer until the forms device unlocks Bottom of Forms Device Metal Bar 5 Grasp the top of the forms device and lift it out Top of Forms Device Platen Rod 1 52 User s Guide Model 302 ...

Page 75: ...ose Forms Device F2 To install the F2 forms device follow these steps 1 Hold the forms device so that the device number F2 is in the upper left corner facing you Note the bottom metal bar and the clips they will be important later Important The F2 forms device for the 4232 Printer Model 302 has a box around the F2 emblem Use only these forms devices in the printer B o t t o m M e t a l B a r C l i...

Page 76: ...o the printer behind the platen rod Be sure that F2 is in the upper left corner facing you and the blue tractor doors at the bottom of the device enter the printer first Align the ends of the device with the slots in the frame Continue to lower the device until the ends of the device rest in the slots of the frame End of Device End of Device Slot in Fram e Slot in Fram e Top of Form s Device Plate...

Page 77: ...f F o r m s D e v i c e M e t a l B a r 6 To be sure that you have installed the forms device correctly look at the following figure and compare it to your printer Check both the left and right sides Are the clips around the platen rod as shown If so you installed the forms device correctly If not repeat Steps 3 on page 1 54 through 5 P l a t e n R o d C l i p P l a t e n R o d C l i p Chapter 1 S...

Page 78: ...in the F2 forms device follow these steps 1 Slide the print head to the far left side of the printer 2 Open both of the blue tractor doors Blue Tractor Doors 3 Get continuous forms paper that is at least 203 2 mm 8 in wide 1 56 User s Guide Model 302 ...

Page 79: ...st on page 2 3 2 Wait until the printer displays 3 Press Stop The printer displays and then may display Ignore this message until you have attached the printer to your computer Press Stop to turn off the alarm if necessary ðð1 END OF FORMS LOAD FORMS NOT READY A ð29 LINK ERROR Chapter 1 Setting Up the 4232 Printer Model 302 1 57 ...

Page 80: ...t two tractor pins on each side Be sure that the form goes under the blue forms guide forms sensor Blue Form s G uide Forms Sensor 5 Put the left paper holes over the left tractor pins Close the left blue tractor door Blue Tractor Door 1 58 User s Guide Model 302 ...

Page 81: ...a c t o r A s s e m b l y 7 Hold the right tractor in place and lock the blue locking lever B l u e L o c k i n g L e v e r R i g h t T r a c t o r B l u e L o c k i n g L e v e r Note If necessary unlock the tractor and adjust it so that the forms are not buckled or stretched too tightly Be sure that you lock the locking lever when you are finished adjusting Chapter 1 Setting Up the 4232 Printer ...

Page 82: ...d position For more information see Adjusting the Load Position on page 1 78 Note You can adjust the load position by using the Micro Micro or Line Feed keys If you plan to use the Document on Demand feature see Adjusting the Tear off Position on page 1 76 for more information abcdef Platen Rod Platen Rod Platen Rod Surface First Print Line 1 60 User s Guide Model 302 ...

Page 83: ...start on each form The alarm beeps each time you press the Set Top of Form key and the printer displays 11 Close the access cover Then close the paper door by pulling it out and pushing it down until it latches Note If you load forms on the tractors before turning on the power the printer will automatically load forms to the load position TOP OF FORM SET Chapter 1 Setting Up the 4232 Printer Model...

Page 84: ... on 2 Wait until the printer displays 3 Press Stop The printer displays and then may display Ignore this message until you have attached the printer to your computer Press Stop to turn off the alarm if necessary 4 Press Test The printer displays READY A NOT READY A ð29 LINK ERROR OPERATOR PRINT TESTS Printer Demonstration 1 62 User s Guide Model 302 ...

Page 85: ... printer to stop printing and the Ready indicator to go off 8 Press Form Feed until you can remove the printout The lines numbered 1 through 9 should print as shown on the sample printout on page 1 64 and the remainder of the printout should be clear and readable OPERATOR PRINT TESTS Printer Verification Chapter 1 Setting Up the 4232 Printer Model 302 1 63 ...

Page 86: ...1 64 User s Guide Model 302 ...

Page 87: ...nter verification printout Forms device Ribbon cartridge Forms Repeat the Setup Instructions on page 1 6 if you suspect a ribbon forms or forms device installation problem b Be sure that enough forms are loaded and press Enter or Start to get another printout c If the second printout still is not similar to the sample printout go to Appendix B Problem Solving d Once you get a good printout go to S...

Page 88: ...tom set Custom Set A factory defaults and save this printout for future reference You are ready to attach the printer to your computer Go to Attaching the 4232 Printer Model 302 to Your Computer on page 1 116 Note See pages 1 67 through 1 83 for making adjustments unloading forms and removing the forms device 1 66 User s Guide Model 302 ...

Page 89: ... adjust itself automatically However if this setting is not correct it can be adjusted To adjust the forms thickness see Adjusting the Forms Thickness Setting on page 1 70 Note The Automatic Forms Thickness Adjustment AFTA mechanism automatically measures the forms thickness and adjusts the gap from the print head to the platen rod based on the measured value See Automatic Forms Thickness Adjustme...

Page 90: ...actor Tension The tractor tension adjustment controls the amount of buckle that the forms have after they are loaded in the printer Since the left tractor does not move you make this adjustment by moving the right tractor The ideal adjustment is to center the right and left paper holes of the forms on the tractor pins without stretching or tearing the holes To adjust the tractor tension on the F2 ...

Page 91: ... the tension on the forms Unlock and move the tractor toward the right side of the printer to tighten the tension on the forms L e f t M a r g i n L e f t M a r g i n R i g h t M a r g i n R i g h t M a r g i n C o r r e c t I n c o r r e c t 4 Lock the tractor Chapter 1 Setting Up the 4232 Printer Model 302 1 69 ...

Page 92: ...ss setting with the F2 forms device follow these steps 1 The forms thickness setting must be adjusted when the printer is printing or has printed and is ready Press Start if needed to have the printer display 2 To make the print darker press Darker The printer displays The print head moves closer to the paper and the print becomes darker Note The print may not get darker if the ribbon is worn or i...

Page 93: ...ached The printer displays either or As you adjust the gap you may also see the printer display This message tells you that the forms thickness setting is at the automatically set value See Understanding the Operator Panel in IBM 4232 Printer Model 302 Operator Panel Instructions for more information on this setting LIGHT wwwwwwwwwwwwwwwwwww DARK DARKNESS LIMIT REACHED LIGHT w DARK LIGHTNESS LIMIT...

Page 94: ... the center of the tractor pins for continuous forms and from the left edge of a cut form To align the left margin position follow these steps 1 If the printer is ready press Stop The printer displays 2 Enter the Operator Print Tests by pressing Test The printer displays 3 Press Scroll or Scroll until the printer displays 4 Press Enter or Start to begin the test The printer displays where xxx is t...

Page 95: ... Feed or Form Feed to move the forms between printing the rows of H s 8 Press Stop or Cancel Print to exit the test Note If you want the new left margin position saved when you turn off the printer you must save it in a Custom Set See Storing Configuration Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions for information on saving configurations You may also adjust the left marg...

Page 96: ...ss cover Then open the front paper door as follows 1 Pull the door up until it will not go any higher 2 Push the door back slightly to lock it in the open position Access Cover Paper Doo r Next load forms if necessary see Loading Forms in the F2 Forms Device on page 1 57 for more information Complete the following steps to make fine vertical adjustments to the top of form position To set the top o...

Page 97: ...ou have set the top of form position 3 When the form is in the correct position press Set Top of Form The alarm beeps and the printer displays 4 Advance the form by pressing Form Feed and decide if the form is on the desired line If necessary repeat Steps 1 through 4 of this procedure until the top of form position is correctly aligned 5 If you plan to use the Document on Demand feature see Adjust...

Page 98: ...ff The paper quickly advances to the tear off position You can also use the Automatic Eject or Automatic Restore options to change the tear off position of a form See IBM 4232 Printer Model 302 Operator Panel Instructions for more information on these options 2 Open the acoustic cover 3 If the perforation on the form is not at the tear off position use the Micro Micro and Line Feed keys to adjust ...

Page 99: ... To remove the form follow these steps 1 Tear off the paper toward the front of the printer 2 Press Load Eject to position the next form back to the top of form position The Ready indicator comes on and you are ready to print the next print job ðð1 END OF FORMS LOAD FORMS Chapter 1 Setting Up the 4232 Printer Model 302 1 77 ...

Page 100: ...o keep the load position consistent with the top of form position Pressing Set Top of Form establishes the first print line at which printing is to start on each form The alarm beeps and the printer displays TOP OF FORM SET Adjusting the Print Alignment You can adjust dot registration and print quality for characters created using bidirectional printing The bidirectional alignment may need periodi...

Page 101: ...g begins The test prints samples using alignment values higher and lower than the default value The print sample using the default value is indicated with an asterisk The alignment printout is complete when the Ready indicator goes off OPERATOR PRINT TESTS Bidirectional Adjustment Chapter 1 Setting Up the 4232 Printer Model 302 1 79 ...

Page 102: ...ault value The printer then prints another line to demonstrate the new default value and the test is complete or Press Stop to end the test without changing anything and return to the Operator Print Tests menu or Press Cancel Print to end the test exit test mode perform a partial reset and have the printer display Note See Chapter 4 Using the Operator Print Tests for more information Bidirectional...

Page 103: ...ar See Adjusting the Tear off Position on page 1 76 for the procedure 3 Press Stop The printer displays 4 Open the front paper door as follows a Pull the door up until it will not go any higher b Push the door back slightly to lock it in the open position P a p e r D o o r NOT READY A Chapter 1 Setting Up the 4232 Printer Model 302 1 81 ...

Page 104: ...5 Open both of the blue tractor doors Blue Tractor Doors 6 Lift the form off the tractor pins and pull the form out from the bottom of the printer 1 82 User s Guide Model 302 ...

Page 105: ...low these steps 1 If forms are in the printer unload them see Unloading Forms on page 1 81 then continue with Step 2 of this procedure 2 Turn the power Off O 3 Open the access cover Then open the front paper door as follows a Pull the door up until it will not go any higher b Push the door back slightly to lock it in the open position A c c e s s C o v e r P a p e r D o o r Chapter 1 Setting Up th...

Page 106: ...h the metal bar at the bottom of the device toward the rear of the printer until the forms device unlocks Bottom of Forms Device Metal Bar 6 Grasp the top of the forms device and lift it out Top of Forms Device 1 84 User s Guide Model 302 ...

Page 107: ...for the exact steps Installing the Document Insertion Device F3 To install the F3 forms device follow these steps 1 Hold the forms device so that the device number F3 is in the upper left corner facing you Note the bottom of the device the finger grips and the clips they will be important later F 3 F 3 C l i p s T o p o f F o r m s D e v i c e B o t t o m o f F o r m s D e v i c e F i n g e r G r ...

Page 108: ...r left corner facing you The finger grips should be at the bottom and should enter the printer first Lower the device into the printer behind the platen rod and align the ends of the device with the slots in the frame Continue to lower the device until the ends of the device rest in the slots of the frame End of Device End of Device Slot in Fram e Slot in Fram e Top of Form s Device Platen Rod 1 8...

Page 109: ...lace F i n g e r G r i p s 6 To be sure that you have installed the forms device correctly look at the following figure and compare it to your printer Check both the left and right sides Are the clips around the platen rod as shown If so you installed the forms device correctly If not repeat Steps 3 on page 1 86 through 5 P l a t e n R o d P l a t e n R o d C l i p C l i p Chapter 1 Setting Up the...

Page 110: ...ed the F3 forms device your shipment includes an F3 forms device paper door To change paper doors follow these steps 1 Open the standard paper door to the position shown Press the two tabs to release the door and slowly pull the door toward you Remove the standard paper door Tab Slot Paper Door Hinge Pins 1 88 User s Guide Model 302 ...

Page 111: ...ith the hinge pins on each side of the printer Be sure that you align the door at the angle shown Then slowly push the door in place F 3 P a p e r D o o r T a b S l o t H i n g e P i n The F3 paper door locks in the open position similar to the standard door Chapter 1 Setting Up the 4232 Printer Model 302 1 89 ...

Page 112: ...eady installed a Place the lower forms guide in front of the forms chute so that the tab is under the chute Tab Chute b Align the lower forms guide beside the blue forms guide forms sensor Then slide the lower forms guide to the left until it locks on 2 Get cut forms that are at least 203 2 by 279 4 mm 8 by 11 in 1 90 User s Guide Model 302 ...

Page 113: ...ng lever and move the right roller assembly so that the pointer lines up with the right edge of the form B l u e L o c k i n g L e v e r L e f t S t o p L e f t S t o p U p p e r F o r m s G u i d e P o i n t e r R i g h t R o l l e r A s s e m b l y If needed use the white writing surface near the blue sliding guides to make pencil marks to help you line up the form Chapter 1 Setting Up the 4232 ...

Page 114: ...lue Locking Lever 3 Center the blue sliding guide between the roller assemblies Blue Sliding Guide 4 Close the access cover Then close the paper door by pulling it out and pushing it down until it latches 1 92 User s Guide Model 302 ...

Page 115: ...ntil the printer displays 3 Press Stop The printer displays and then may display Ignore this message until you have attached the printer to your computer Press Stop to turn off the alarm if necessary 4 Press Test The printer displays READY A NOT READY A ð29 LINK ERROR OPERATOR PRINT TESTS Printer Demonstration Chapter 1 Setting Up the 4232 Printer Model 302 1 93 ...

Page 116: ... help feed the form in straight Feed the form until the top edge touches both the left and right feed rollers Continue to hold the form Lower Forms Guide The printer displays 8 Press Load Eject As the printer begins to pull in the form release the form The Ready indicator comes on and printing begins OPERATOR PRINT TESTS Printer Verification ð13 DATA TO PRINT LOAD FORMS ðð4 PRESS LOAD 1 94 User s ...

Page 117: ...inting and the Ready indicator to go off 10 The lines numbered 1 through 9 should print as shown on the sample printout and the remainder of the printout should be clear and readable Chapter 1 Setting Up the 4232 Printer Model 302 1 95 ...

Page 118: ...r an incorrect printer verification printout Forms device Ribbon cartridge Forms Repeat the Setup Instructions from page 1 6 if you suspect a ribbon forms or forms device installation problem b Press Enter or Start load another form and press Load Eject to get another printout c If the second printout is still not similar to the sample printout go to Appendix B Problem Solving d Once you get a goo...

Page 119: ...m Set A factory defaults and save this printout for future reference You are ready to attach the printer to your computer Go to Attaching the 4232 Printer Model 302 to Your Computer on page 1 116 Note See pages 1 98 through 1 111 for making adjustments unloading forms and removing the forms device Chapter 1 Setting Up the 4232 Printer Model 302 1 97 ...

Page 120: ...stment AFTA mechanism automatically measures the forms thickness and adjusts the gap from the print head to the platen rod based on the measured value See Automatic Forms Thickness Adjustment AFTA on page 2 8 for information on how the printer sets the forms thickness Left Margin and Top of Form Position The adjustment of the first print position can affect the appearance of the output especially ...

Page 121: ...ith the F3 forms device follow these steps 1 The forms thickness setting must be adjusted when the printer is printing or has printed and is ready Press Start if needed to have the printer display 2 To make the print darker press Darker The printer displays The print head moves closer to the paper and the print becomes darker Note The print may not get darker if the ribbon is worn or if there is a...

Page 122: ...the gap is reached The printer displays either or As you adjust the gap you may also see the printer display This message tells you that the forms thickness setting is at the automatically set value See Understanding the Operator Panel in IBM 4232 Printer Model 302 Operator Panel Instructions for more information on this setting LIGHT wwwwwwwwwwwwwwwwwww DARK DARKNESS LIMIT REACHED LIGHT w DARK LI...

Page 123: ...mm 0 05 in from the center of the tractor pins for continuous forms and from the left edge of a cut form To align the left margin position follow these steps 1 If the printer is ready press Stop The printer displays 2 Enter the Operator Print Tests by pressing Test The printer displays 3 Press Scroll or Scroll until the printer displays 4 Press Enter or Start to begin the test The printer displays...

Page 124: ...straight Feed the form until the top edge touches both the left and right feed rollers Continue to hold the form Lower Forms Guide The printer displays 6 Press Load Eject The printer then displays where xxx is the current value of the left margin position ðð4 PRESS LOAD Left Margin Position xxx 1 102 User s Guide Model 302 ...

Page 125: ...Feed or Load Eject to move the forms between printing the rows of H s 10 Press Stop or Cancel Print to exit the test Note If you want the new left margin position saved when you turn off the printer you must save it in a Custom Set See Storing Configuration Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions for information on saving configurations You may also adjust the left mar...

Page 126: ...s both the left and right feed rollers Continue to hold the form Lower Forms Guide 2 Press Load Eject As the printer begins to pull in the form release the form The form loads to the top of form position 3 If the first print line is not where you want it to be press Micro Micro or Line Feed until it reaches the desired line Note If you need to adjust the paper downward adjust at least five steps b...

Page 127: ...ent from the default position is 101 6 and 8 47 mm 4 and 0 34 in 5 Press Load Eject to eject the form 6 Repeat Steps 1 and 2 on page 1 104 and decide if the form is loading to the desired position If necessary repeat this procedure again until the top of form position is correctly aligned TOP OF FORM SET Chapter 1 Setting Up the 4232 Printer Model 302 1 105 ...

Page 128: ...change the bidirectional alignment follow these steps 1 If the printer is ready press Stop The printer displays 2 Press Test The printer displays 3 Press Scroll or Scroll until the printer displays 4 Press Enter or Start to begin this test The printer displays NOT READY A OPERATOR PRINT TESTS Printer Demonstration OPERATOR PRINT TESTS Bidirectional Adjustment ð13 DATA TO PRINT LOAD FORMS 1 106 Use...

Page 129: ...s G u i d e The printer displays 6 Press Load Eject As the printer begins to pull in the form release the form The Ready indicator goes on and printing begins The test prints samples using alignment values higher and lower than the default value The print sample using the default value is indicated with an asterisk The alignment printout is complete when the Ready indicator goes off ðð4 PRESS LOAD...

Page 130: ...The printer displays Bidirectional Adjustment 1 108 User s Guide Model 302 ...

Page 131: ...en prints another line to demonstrate the new default you will need to load another form and the test is complete or Press Stop to end the test without changing anything and return to the Operator Print Tests menu or Press Cancel Print to end the test exit test mode perform a partial reset and have the printer display Note See Chapter 4 Using the Operator Print Tests for more information READY A C...

Page 132: ...Unloading Forms To unload forms from the F3 forms device 1 Press Load Eject 2 Open the acoustic cover 3 Remove the form from the top of the printer 1 110 User s Guide Model 302 ...

Page 133: ...ow these steps 1 If forms are in the printer unload them see Unloading Forms on page 1 110 then continue with Step 2 of this procedure 2 Turn the power Off O 3 Open the access cover Then open the front paper door as follows a Pull the door up until it will not go any higher b Push the door back slightly to lock it in the open position A c c e s s C o v e r P a p e r D o o r Chapter 1 Setting Up th...

Page 134: ... Push the bottom of the device toward the rear of the printer until it unlocks Finger Grips 5 Grasp the top of the forms device and lift it out Platen Rod Top of Forms Device 1 112 User s Guide Model 302 ...

Page 135: ...rms guide forms sensor Be sure that the tab clears the bottom of the chute before pulling the lower forms guide away from the printer Store the lower forms guide with your F3 forms device 7 If you are removing the F3 forms device to install a different forms device remove the F3 front paper door and install the standard front paper door Chapter 1 Setting Up the 4232 Printer Model 302 1 113 ...

Page 136: ...ic cover open until it is vertical 2 Locate the latch release tabs on both brackets 3 Depress the latch tabs while lifting the acoustic cover Reinstalling the Acoustic Cover To reinstall the acoustic cover over the paper exit area follow these steps Note The figure in this section shows the rear of the printer 1 Locate the slots near the paper exit area of the access cover Rear View Bracket Bracke...

Page 137: ...atch securely P a p e r E x i t A r e a L a t c h e d P o s i t i o n L a t c h e d P o s i t i o n L a t c h L a t c h B r a c k e t B r a c k e t R e a r V i e w 3 Pivot the acoustic cover until it is closed over the paper exit area Chapter 1 Setting Up the 4232 Printer Model 302 1 115 ...

Page 138: ...ting representative The following table provides the information you need to purchase the correct cable Interface Part Name Part Number Cable Length Parallel Parallel Cable 1525612 1 8 m 6 ft Serial RS 232C Serial Cable 8509386 6 m 20 ft Serial RS 422A Serial Cable 70X8652 15 2 m 50 ft Attaching a Parallel Cable CAUTION Make sure the machine is turned Off O before you connect or disconnect the pow...

Page 139: ...connector into the notches on the adapter cable 3 Then attach the parallel interface cable to the end of the adapter cable 4 Push the clips at each end of the connector into the notches on the parallel cable A d a p t e r C a b l e I B M p a r t n u m b e r 0 4 H 5 0 5 3 P a r a l l e l I n t e r f a c e C a b l e Chapter 1 Setting Up the 4232 Printer Model 302 1 117 ...

Page 140: ...t display sequence go to the status code section of Appendix B Problem Solving 7 You no longer need to have access to the rear of the printer Position the printer so that the front edge aligns with the front edge of your printer stand or table 8 Refer to your computer system documentation for information on attaching the cable to your computer DIAGNOSTICS IN PROGRESS A DIAGNOSTICS COMPLETE A READY...

Page 141: ...r cord you must connect them before you plug the power cord into an outlet You must first unplug the power cord from the outlet when you remove the other cables To attach a serial cable 1 Attach the serial interface cable by pushing the connector into the printer port 2 Tighten the two locking screws to hold the cable in place Chapter 1 Setting Up the 4232 Printer Model 302 1 119 ...

Page 142: ...t display sequence go to the status code section of Appendix B Problem Solving 5 You no longer need to have access to the rear of the printer Position the printer so that the front edge aligns with the front edge of your printer stand or table 6 Refer to your computer system documentation for information on attaching the cable to your computer DIAGNOSTICS IN PROGRESS A DIAGNOSTICS COMPLETE A READY...

Page 143: ...232 Printer Model 302 It describes the various parts of your printer and shows you their locations This chapter also includes general information about the different forms devices that are available and instructions about caring for your new printer Copyright IBM Corp 1993 1994 2 1 ...

Page 144: ... u n de r p a p er d o o r Model Identification Figure 2 1 is an enlargement of a plate on the bottom front area of the printer Serial Number S N XX XXXXX Model Number TYPE 4232 XXX Figure 2 1 4232 Printer Model 302 Model Identification Plate Record the model and serial numbers of your printer You will need this information as you use this and other 4232 Printer Model 302 manuals 2 2 User s Guide ...

Page 145: ...hould verify the top of form position before running a job See Chapter 1 Setting Up the 4232 Printer Model 302 for adjusting the top of form position for your forms device Warning If you turn the power Off O while data is in the printer buffer a temporary storage area or coming from the computer to the printer you will lose data Power On Test Whenever you turn the power On a power on test runs An ...

Page 146: ...power on test stops at any point or the printer displays a three digit code and error message before the test is complete a power on error has occurred If you have not loaded any forms or the printer is not communicating with the host the printer may display an error If an error appears follow the instructions for Using the Status Code and Problem Listings on page B 2 DIAGNOSTICS IN PROGRESS A Cal...

Page 147: ...o the top of the printer for Cleaning Changing ribbon cartridges Loading or changing forms devices Causes printing and forms movement to slow down Note The printer may also display status code 090 See Status Codes on page B 3 for more information Front Paper Door Opening the front paper door Gives you access to the front area of the printer where paper is loaded Provides access for loading forms d...

Page 148: ...rpose Forms Device F2 installed the sensor works as A forms guide for aligning the left edge of the form A forms sensor for detecting the last form fed past it The printer stops printing after it prints the last line on the last form A forms sensor for detecting the presence of a form and activating the Load Eject key for the Automatic Load feature with the Dual Purpose Forms Device F2 A paper jam...

Page 149: ...s guide that fits over the sensor L o w e r F o r m s G u i d e The lower forms guide works as A guide for aligning the cut sheet form The sensor works as A sensor for detecting the presence of a form and activating the Load Eject key Chapter 2 Getting to Know Your Printer 2 7 ...

Page 150: ... and then Start For the Auto Sheet Feeder Device F4 AFTA measures the first sheet of each bin after you turn the printer On and after you press Stop and then Start The operator may adjust the AFTA by pressing Darker and Lighter Locate the information on your forms device and follow the procedure for adjusting the print darkness in Chapter 1 Setting Up the 4232 Printer Model 302 Platen Rod The plat...

Page 151: ... r o l l S c r o l l E n t e r R e t u r n P o w e r R e a d y P r o c e s s i n g O n l i n e A t t e n t i o n U n i t C h e c k D i s p l a y I n t e r f a c e Figure 2 2 4232 Printer Model 302 Operator Panel This section describes each part of the operator panel For a detailed description on using the operator panel see IBM 4232 Printer Model 302 Operator Panel Instructions IBM 4232 Printer Mo...

Page 152: ... of different types of messages status codes and information error codes and messages and Configuration and Operator Print Tests Menus Status information helps you identify a problem or a condition that requires some action on your part For help with See Understanding status and error codes Using the Status Code and Problem Listings on page B 2 Using the Configuration Menu Checking and Changing Co...

Page 153: ... Blinking The printer has data buffered but it cannot currently be printed Online Indicator The Online indicator has two operating conditions On The printer is communicating with the computer Off The printer is not communicating with the computer Attention Indicator The Attention indicator has two operating conditions Off The printer has not detected any conditions requiring operator intervention ...

Page 154: ...ode and Problem Listings on page B 2 Operator Panel Keys The operator panel has the following keys Menu Adjustment Group Darker Enter Lighter Return Menu Micro Scroll Micro Scroll Quick Reference Operation Group Cancel Print Display Interface Form Feed Hex Print Line Feed Load Eject Set Top of Form Start Stop Test For a detailed description of each key see Understanding the Operator Panel in IBM 4...

Page 155: ...In other words all configuration changes are online only changes until they are saved using the Save Current Values parameter in the Configuration Menu under Configuration Storage For detailed information on saving configuration changes see Storing Configuration Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions Some of the values you can change from the Configuration Menu on the...

Page 156: ...error conditions The printer can be ready and online or offline Ready is indicated when the Ready indicator is On See Ready Indicator on page 2 11 for more information The printer displays unless an information message overrides ready or the printer is offline Not Ready The printer is not ready when you press Stop or when an error or operator intervention condition occurs The printer can be not re...

Page 157: ...m the box Rough box top edges can damage the forms or cause the forms to jam All multiple part cut forms must be glued at the top edge A maximum of four part forms is recommended for the best registration feeding and stacking You might be able to use five or six part forms but test them before ordering large quantities Humidity affects forms feeding and stacking Keep all forms in a cool dry place ...

Page 158: ...orms Device Bottom Metal Bar Clips F1 Tensioner Plates The device has an F1 surrounded by a circle in the upper left corner of the device Use this device when you are printing large volume work especially with very thin forms or work that requires minimum operator intervention See Installing and Using the Continuous Forms Device F1 on page 1 18 for information on installing and removing the forms ...

Page 159: ...arate the continuous forms between transactions and for most general printing requirements on continuous forms Use the tear bar to separate the printed forms Also the automatic loading feature autoload is enabled for this device See Installing and Using the Dual Purpose Forms Device F2 on page 1 53 for information on installing and removing the forms device loading and unloading forms and adjustin...

Page 160: ... upper left corner of the device Use this device for printing cut forms for correspondence individual invoice forms and so on See Installing and Using the Document Insertion Device F3 on page 1 85 for information on installing and removing the forms device loading and unloading forms and adjusting the device 2 18 User s Guide Model 302 ...

Page 161: ...sertion slot The Auto Sheet Feeder Device F4 consists of two parts 1 a forms transport device shown above that mounts inside your printer and 2 a sheet feeder that sits in front of the printer on the same table See Setting Up Your 4232 Printer Model 302 with ASF in IBM 4232 Printer Model 302 Auto Sheet Feeder General Information for information on setting up and operating this device Chapter 2 Get...

Page 162: ...re print head The print head is bidirectional prints left to right and right to left If there is a problem with the print head contact your IBM service representative Problem Determination Appendix B Problem Solving has codes and problem information The most probable cause of a printer problem is listed first There is also an inspection procedure for the forms devices to help you find and remove p...

Page 163: ...ed except when replacing the ribbon or changing the forms Do not let objects rubber bands paper clips and so on drop into the printer Do not block the air vents on the printer sides Obstructions could restrict airflow and cause the printer to overheat Clean or vacuum the printer as necessary to remove dust or lint from the forms feed path Be sure that the power switch is turned Off O Use a cloth d...

Page 164: ...er with ASF in IBM 4232 Printer Model 302 Auto Sheet Feeder General Information for information on using the Auto Sheet Feeder 3 Be sure that the parameter values agree with the application you are to print See the procedures for setting your parameter values in IBM 4232 Printer Model 302 Operator Panel Instructions 4 Load forms When you load forms be sure that you use the correct forms loading pr...

Page 165: ...esults do not appear the way you expect Stopping or Canceling a Print Job To stop the current print job follow these steps 1 Press Stop The printer stops printing 2 To continue printing the same print job press Start To cancel the current print job follow these steps Warning Canceling a print job by using Cancel Print sends a message to the computer and will cause data in the printer to be cleared...

Page 166: ...2 24 User s Guide Model 302 ...

Page 167: ...idge and how to make ribbon adjustments Warning Damage to the printer can occur if you do not use IBM ribbons IBM part 1040580 or 1040440 especially designed for the 4232 Printer Model 302 Call Lexmark at 1 800 438 2468 to order ribbons R i b b o n C a r t r i d g e Copyright IBM Corp 1993 1994 3 1 ...

Page 168: ...ribbon cartridge follow these steps 1 If the power is Off O go to Step 3 2 If the power is On press Stop The printer displays 3 Open the access cover Access Cover 4 Slide the print head to the center of the printer NOT READY A 3 2 User s Guide Model 302 ...

Page 169: ... guide first and then pulling up the left side of the guide R i b b o n G u i d e 6 Pull the ribbon cartridge up until it snaps free Remove the ribbon cartridge from the printer Note You may find it easier to remove the ribbon cartridge by lifting the right side of the cartridge first and then pulling up the left side of the cartridge Chapter 3 Replacing Your Ribbon 3 3 ...

Page 170: ...e and remove it from the package 2 Remove the yellow clip from the ribbon 3 Turn the blue ribbon advance knob clockwise to take up slack in the ribbon If the ribbon does not move contact your place of purchase and replace the ribbon cartridge Remove Yellow Clip Blue Ribbon Advance Knob 3 4 User s Guide Model 302 ...

Page 171: ...e knob to align the slots Lower the ribbon cartridge onto the metal post Be sure that the plastic tab on the bottom of the ribbon cartridge aligns with the hole in the printer casting B l u e S l o t t e d O p e n i n g M e t a l P o s t T a b 5 Press the cartridge down firmly to snap it into place Chapter 3 Replacing Your Ribbon 3 5 ...

Page 172: ...ith the ribbon guide posts on the print head carrier Press the guide all the way down on the ribbon guide posts until the tops of the posts are even with the top of the ribbon guide Ribbon Guide Ribbon Guide Posts 3 6 User s Guide Model 302 ...

Page 173: ...ght side fits over the ribbon drive post but does not latch down b There are no twists or folds in the ribbon c The ribbon is not catching on the print head d The ribbon moves when you turn the blue ribbon advance knob clockwise If the ribbon does not move replace the ribbon cartridge B l u e R i b b o n A d v a n c e K n o b Chapter 3 Replacing Your Ribbon 3 7 ...

Page 174: ...ress Start c Observe the printer as it prints Note If your printing results in partial characters be sure that the ribbon guide is correctly in place on the print head and no folds are in the ribbon d When printing is satisfactory close the access cover and continue with your print jobs You have completed installing a ribbon cartridge If you have any printing problems see Appendix B Problem Solvin...

Page 175: ...Operator Print Tests may cause the forms configuration settings to be adjusted If the current settings are less than a maximum print position of 72 or a maximum page length of 66 the printer will adjust the settings to a standard 8 5 x 11 inch page This is done to ensure correct formatting of all offline customer tests The original settings will be reset when the printer returns to the online stat...

Page 176: ...n exit back to the Operator Print Tests menu automatically while other tests require you to give input using the operator panel keys to complete the test See the individual test descriptions on the following pages for specific instructions While a test is running pressing Stop or Cancel Print halts the test If you press Stop the display returns to the Operator Print Tests menu If you press Cancel ...

Page 177: ...Tests see General Test Instructions on page 4 1 The printer displays 2 Press Enter or Start to begin the test The printer displays while the demonstration data is being loaded After the data is loaded the Ready indicator goes on and printing begins The demonstration automatically repeats until Stop or Cancel Print is pressed 3 Press Cancel Print to exit the test and make the printer ready see Gene...

Page 178: ...until the top of form position is set where you want it To adjust top of form position follow these steps 1 Enter the Operator Print Tests see General Test Instructions on page 4 1 The printer displays 2 Press Scroll or Scroll until the printer displays 3 Press Enter or Start to begin the test The printer prints a single line of H s OPERATOR PRINT TESTS Printer Demonstration OPERATOR PRINT TESTS T...

Page 179: ...he H s at the new top of form position on the next page 6 Repeat Steps 4 and 5 until the top of form position is where you want it 7 Press Set Top of Form to set the new top of form position The alarm beeps and the printer displays 8 Press Cancel Print to exit the test and make the printer ready Press Stop to exit the test and return to the Test Menu see General Test Instructions on page 4 1 Note ...

Page 180: ... 3 81 mm 0 15 in from the center of the tractor pins for continuous forms and from the left edge of a cut form To align the left margin position follow these steps 1 Enter the Operator Print Tests see General Test Instructions on page 4 1 The printer displays 2 Press Scroll or Scroll until the printer displays 3 Press Enter or Start to begin the test The printer displays where xxx is the current v...

Page 181: ...e left margin is changed 0 686 mm 0 027 in 5 Press Enter An asterisk appears in front of the selected value The forms advance one line and the row of H s prints again This value is now the current left margin position 6 Repeat Steps 4 and 5 until the left margin is correctly aligned You can press Line Feed or Form Feed Load Eject for F3 or F4 forms devices to move the forms between printing the ro...

Page 182: ...printer you must save it in a Custom Set See Storing Configuration Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions for information on saving configurations You may also adjust the left margin without printing the row of H s by changing the left margin position in the Configuration Menu See Using Print Format and Quality Parameters in IBM 4232 Printer Model 302 Operator Panel I...

Page 183: ...s see General Test Instructions on page 4 1 The printer displays 2 Press Scroll or Scroll until the printer displays 3 Press Enter or Start to begin the test The Ready indicator goes on and printing begins The printout shows the current configuration The configuration printout is complete when the Ready indicator goes off 4 The printer returns to the Operator Print Tests menu automatically when th...

Page 184: ... Figure 4 1 Sample Printer Configuration Printout Parallel Attached 4 10 User s Guide Model 302 ...

Page 185: ... Figure 4 2 Sample Printer Configuration Printout Serial Attached Chapter 4 Tests 4 11 ...

Page 186: ...eral lines of near letter quality NLQ characters To test print quality follow these steps 1 Enter the Operator Print Tests see General Test Instructions on page 4 1 The printer displays 2 Press Scroll or Scroll until the printer displays 3 Press Enter or Start to begin the test The Ready indicator goes on and printing begins The verification printout is complete when the Ready indicator goes off O...

Page 187: ...The printout should look similar to Chapter 4 Tests 4 13 ...

Page 188: ...n cartridge Forms Repeat the setup instructions in Chapter 1 Setting Up the 4232 Printer Model 302 if you suspect a ribbon forms or forms device installation problem b Be sure that enough forms are still loaded and press Enter to get another printout c If the second printout is not similar to the sample printout go to Appendix B Problem Solving d Once you get a good printout go to Step 5 5 Press C...

Page 189: ...The printer displays 2 Press Scroll or Scroll until the printer displays 3 Press Enter or Start to begin the test The Ready indicator goes on and printing begins The test prints samples using alignment values higher and lower than the default value The print sample using the default value is indicated with an asterisk The alignment printout is complete when the Ready indicator goes off The printer...

Page 190: ...The sample printout appears as follows 4 16 User s Guide Model 302 ...

Page 191: ... Press Stop to end the test without changing anything and return to the Operator Print Tests menu or Press Cancel Print to end the test exit test mode perform a partial reset and have the printer display 5 If you changed the value check the last line printed for acceptable quality and alignment If the quality is not acceptable return to Step 3 on page 4 15 otherwise go to Step 6 6 Press Cancel Pri...

Page 192: ...4 18 User s Guide Model 302 ...

Page 193: ...eline This appendix is a guideline for operator training Those more familiar with the IBM 4232 Printer Model 302 operations can use this guideline to help teach a new operator about the printer Copyright IBM Corp 1993 1994 A 1 ...

Page 194: ...ding and unloading Ribbon changing Problem solving Model number and attachment type identification In addition some operators might be responsible for the following tasks Forms device installation and checkout All operator panel functions and operation including checking and changing parameter values Print tests A 2 User s Guide Model 302 ...

Page 195: ...or disconnecting the signal cable See Chapter 1 Setting Up the 4232 Printer Model 302 for the proper sequence 4 Show the operator how to install the forms device with emphasis on identifying the type of forms device F1 F2 F3 or F4 Show the operator where the procedures are in Chapter 1 Setting Up the 4232 Printer Model 302 or in IBM 4232 Printer Model 302 Auto Sheet Feeder General Information depe...

Page 196: ...or more information Dual Purpose Forms Device F2 a Location and function of tear bar b Location of blue tractor locking lever and adjustment for width of form c Platen rod location and use as a reference d Auto load feature demonstration e Top of form and left margin alignment f Forms movement keys g Readying the printer for the next transaction with emphasis on the proper method for setting the t...

Page 197: ...lower forms guide if another type of forms device is to be installed See Installing and Using the Document Insertion Device F3 on page 1 85 for more information Auto Sheet Feeder F4 See IBM 4232 Printer Model 302 Auto Sheet Feeder General Information for more information 7 Show the operator the location of information on changing ribbon cartridges see Chapter 3 Replacing Your Ribbon 8 Show the ope...

Page 198: ...to use the problem solving information in Using the Status Code and Problem Listings on page B 2 Give examples of status code displays such as Describe how to call for service if you cannot solve the problem using the procedures 12 Show the operator how to do the forms device inspection procedure See Forms Device Inspection on page B 24 for more information 13 Show the operator Checking and Changi...

Page 199: ...ing installing and ordering the following Ribbon cartridges Paper Also the customer is responsible for following the instructions in the problem solving sections of Appendix B Problem Solving before calling for service For example if the characters in a printout have missing dots the customer should look up the problem in this chapter Appendix A Training Guideline A 7 ...

Page 200: ...A 8 User s Guide Model 302 ...

Page 201: ...eed to know what action to take to recover from the displayed condition This chapter lists the status codes and recovery actions and gives a list of problems probable causes and recovery actions for problems that do not display a status code Copyright IBM Corp 1993 1994 B 1 ...

Page 202: ...d the code and run the job or test again If you get the same code call for service If the recommended recovery action does not fix your problem see Problem List Index on page B 23 and then go to the page identified If you still cannot fix the problem call for service No Status Code Displays Scan the Problem List Index on page B 23 and go to the page listed beside the problem Find your problem in t...

Page 203: ... top of form position 6 Press Start Document Insertion Device F3 and Auto Sheet Feeder Device F4 1 Press Stop 2 Press Load Eject 3 Load the correct form size or 4 Check the maximum page length setting and correct it then reload the form and restart the print job see Introducing the 4232 Printer Model 302 in IBM 4232 Printer Model 302 Product and Programming Description for more information on the ...

Page 204: ...s lost follow your local operating procedures Note If this error occurs during the power on test 1 Turn the power Off O 2 Clear the jam 3 Wait for 10 seconds and turn the power On 4 Make sure the Forms Device parameter value is correct Dual Purpose Forms Device F2 This is not an error condition Press Load Eject to position the form back to the top of form position and enable printing Continuous Fo...

Page 205: ...the form to the top of form position and enable printing 1 Press Stop The left margin automatically resets to 20 units See Chapter 1 Setting Up the 4232 Printer Model 302 2 Press Start The operator panel function is invalid or the computer is overriding the request 1 Check the operator panel function ðð4 PRESS LOAD ðð5 MARGIN ERROR ADJUST MARGIN OR LINE LENGTH ðð9 INVALID KEYPRESS ðð9 INVALID MULT...

Page 206: ...manual bin 3 Press Start or Enter as specified Auto Sheet Feeder F4 1 Press Stop 2 If there is paper in the bin remove it from the bin and fluff it Then place paper back in the bin If there is not any paper in the bin add paper 3 Press Start ð1ð LOAD MANUAL BIN PRESS STOP THEN START ð1ð LOAD MANUAL BIN PRESS STOP THEN ENTER ð1ð LOAD MANUAL BIN PRESS START TO CONTINUE ð11 CHECK LOAD BIN B 6 User s ...

Page 207: ... error occurs during the power on test 1 Turn the power Off O 2 Remove the paper 3 Wait for 10 seconds and turn the power On 4 Make sure the Forms Device parameter value is correct Document Insertion Device F3 1 Place paper in the load position The printer displays 2 Press Load Eject to load paper Printing continues ð12 CHECK PAPER PATH ð13 DATA TO PRINT LOAD FORMS ðð4 PRESS LOAD Appendix B Proble...

Page 208: ...our 4232 Printer with ASF in IBM 4232 Printer Model 302 Auto Sheet Feeder General Information Note If you do not have an F3 or F4 forms device see your programmer 3 Press Start 4 Resubmit the print job Dual Purpose Forms Device F2 Inserting paper under the blue tractor doors and pressing Start will display the 016 message Press Stop then Load Eject to advance the paper under the print head This me...

Page 209: ...bon 3 Hold the sensor in place by pushing it down with a finger 4 Clean the front surface opposite the wires and closest to the paper with a cotton swab or a piece of cloth 5 Replace the ribbon 6 Turn the power On If this does not correct the false reading call for service Appendix B Problems B 9 ...

Page 210: ...guration parameters are set correctly 4 Press Start 5 If the status code occurs again call for service ð19 PRINTER BOARD FAILURE SEE USER S GUIDE ð66 PRINTER BOARD FAILURE SEE USER S GUIDE ð21 RECEIVE BUFFER OVERRUN PRESS STOP THEN CANCEL PRINT ð23 TRANSMIT BUFFER OVERRUN PRESS STOP THEN CANCEL PRINT ð24 PARITY ERROR PRESS STOP THEN CANCEL PRINT ð25 FRAMING ERROR PRESS STOP THEN CANCEL PRINT B 10 ...

Page 211: ...eck that the serial configuration parameters are set correctly 5 Press Start If the printer displays this status code again try sending a print job 6 If the status code still displays call for service 1 Turn the power Off O 2 Wait 10 seconds then turn the power On 3 If the printer displays the message again call for service ð26 HEX PRINT MODE ACTIVE ð29 LINK ERROR ð42 MACHINE CHECK SEE USER S GUID...

Page 212: ...n c Run the Printer Verification Test see Printer Verification on page 4 12 d If the printer displays this status code again call for service ð5ð MACHINE CHECK SEE USER S GUIDE ð51 MACHINE CHECK SEE USER S GUIDE ð52 MACHINE CHECK SEE USER S GUIDE ð53 MACHINE CHECK SEE USER S GUIDE ð55 MACHINE CHECK SEE USER S GUIDE ð56 MACHINE CHECK SEE USER S GUIDE ð58 PRINTER BOARD FAILURE SEE USER S GUIDE B 12 ...

Page 213: ...n the power Off O 2 Wait 10 seconds then turn the power On 3 If the printer displays this status code again or if the printer displays call for service ð64 MACHINE CHECK SEE USER S GUIDE ð65 NO ATTACHMENT CARD SEE USER S GUIDE ð66 PRINTER BOARD FAILURE SEE USER S GUIDE ð19 PRINTER BOARD FAILURE SEE USER S GUIDE Appendix B Problems B 13 ...

Page 214: ...ribbon does not advance correctly replace the ribbon cartridge 5 If the ribbon cartridge advances correctly a Turn the power On without the ribbon cartridge b If the printer displays this status code again call for service 6 If you try again with a new ribbon cartridge and have the same problem call for service ð72 PRINTER BOARD FAILURE SEE USER S GUIDE ð74 PRINTER BOARD FAILURE SEE USER S GUIDE ð...

Page 215: ...ty reasons This is an informational message The printer displays this message after you press Load Eject to eject the forms when F2 Eject Mode is set to Delayed Eject See Selecting Performance Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions The printer displays after the forms are ejected ð9ð COVER DOOR OPEN PRINT SPEED REDUCED ð93 EJECT PENDING ðð3 FORMS EJECTED PRESS LOAD Ap...

Page 216: ...wever left at 10 CPI and NLQ and require reconfiguring if these settings are not suitable This message is displayed when either the access cover or the paper door is opened and the printer is in the not ready state The not ready state is reached when Stop is pressed from the ready state If the printer is made ready and a print job is started the printer runs at a reduced speed if either the access...

Page 217: ...e printer displays this message only while Darker or Lighter is held down These key functions are valid only after the printer is ready and the automatic forms thickness adjustment AFTA measurement has been made It is best to use these keys only when the printer is printing ðA1 MACHINE CHECK SEE USER S GUIDE ðA2 MACHINE CHECK SEE USER S GUIDE ðA3 MACHINE CHECK SEE USER S GUIDE ðA4 MACHINE CHECK SE...

Page 218: ...rvice 3ðð PANEL DIAGNOSTICS FAILURE SEE USER S GUIDE 31ð PANEL COMMUNICATION FAILURE SEE USER S GUIDE 312 PANEL COMMUNICATION FAILURE SEE USER S GUIDE 314 PANEL COMMUNICATION FAILURE SEE USER S GUIDE 316 PANEL COMMUNICATION FAILURE SEE USER S GUIDE 32ð PANEL COMMUNICATION FAILURE SEE USER S GUIDE B 18 User s Guide Model 302 ...

Page 219: ...ce 7Cð PRINTER BOARD FAILURE SEE USER S GUIDE 7C1 PRINTER BOARD FAILURE SEE USER S GUIDE 7Dð PRINTER BOARD FAILURE SEE USER S GUIDE 7D1 PRINTER BOARD FAILURE SEE USER S GUIDE 7Eð PRINTER BOARD FAILURE SEE USER S GUIDE 7Fð PRINTER BOARD FAILURE SEE USER S GUIDE 7F1 PRINTER BOARD FAILURE SEE USER S GUIDE Appendix B Problems B 19 ...

Page 220: ...Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions 1 Turn the power Off O 2 Wait 10 seconds then turn the power On 3 If the printer displays this status code again call for service 1 Press Stop 2 Press Start 3 Contact the system programmer and report the data stream error 997 PRINTER BOARD FAILURE SEE USER S GUIDE 998 PRINTER BOARD FAILURE SEE USER S GUIDE 999 PRINTER CONFIGURATI...

Page 221: ... SEE USER S GUIDE FE6 PRINTER BOARD FAILURE SEE USER S GUIDE FE7 PRINTER BOARD FAILURE SEE USER S GUIDE FF8 PRINTER BOARD FAILURE SEE USER S GUIDE FF9 PRINTER BOARD FAILURE SEE USER S GUIDE FFB NO ATTACHMENT SEE USER S GUIDE FFD PRINTER BOARD FAILURE SEE USER S GUIDE FFE PRINTER BOARD FAILURE SEE USER S GUIDE Appendix B Problems B 21 ...

Page 222: ...g power on but they should not remain on If they remain on more than 30 seconds 1 Turn the power Off O 2 Wait 10 seconds then turn the power On 3 If the printer displays the same message for more than 30 seconds call for service DIAGNOSTICS IN PROGRESS A DIAGNOSTICS IN PROGRESS A Calibrating Printer A Please Wait DIAGNOSTICS COMPLETE A B 22 User s Guide Model 302 ...

Page 223: ...oblem Page Incomplete characters print B 33 Missing dots B 33 No print B 33 Partial print characters B 33 B 33 Partial print lines B 34 Printing too light B 34 Printing too dark B 34 Smudging B 34 Ribbon does not move B 36 Ribbon moving continuously B 36 Ribbon folding snagging or tearing B 35 Irregular characters B 33 Variations in print densities light dark or cut off printing within the same li...

Page 224: ...e the way the forms are loaded Be sure that they are loaded correctly If necessary review the forms loading procedures for the type of forms device you are using If forms are loaded correctly and they are still jamming go to the next step Note The procedures for unloading forms and removing the forms device can be found in the appropriate forms device section in Chapter 1 Setting Up the 4232 Print...

Page 225: ...ars or rollers does not fix the problem go to the next step 4 If you see damage to the device if the gears or rollers continue to bind or if the device still does not operate properly call for service G e a r s T r a c t o r P in s R i g h t R o l l e r A s s e m b l y L e f t R o ll e r A s s e m b l y F e e d R o lls T r a c t o r P in s G e a r C o n t in u o u s F o r m s D e v ic e F 1 D u a ...

Page 226: ...Left Roller Assembly Right Roller Assembly Feed Rolls Roller Assemblies Document Insertion Device F3 Gears Auto Sheet Feeder F4 Figure B 2 F3 and F4 Forms Devices B 26 User s Guide Model 302 ...

Page 227: ... B 24 2 The forms device is not snapped in Solution Check the installation of the forms device 3 The ribbon is getting caught on a form Solution Check the ribbon for twists or folds 4 The printer is failing Solution Turn the power Off O wait 10 seconds and turn the power On If you get a status code go to Status Codes on page B 3 If no code displays press Micro several times If forms do not feed ea...

Page 228: ...tion Check the forms tension adjustment See Chapter 1 Setting Up the 4232 Printer Model 302 for help on adjusting the forms tension 5 The forms supply is not aligned with the printer Solution Reposition the forms supply so that the forms feed evenly See the information on loading and unloading forms in Chapter 1 Setting Up the 4232 Printer Model 302 6 The forms are catching on the carton edge Solu...

Page 229: ...ong forms device code is entered Solution See Chapter 1 Setting Up the 4232 Printer Model 302 for the correct forms device code and check the entry 4 Continuous Forms Device F1 only the forms tension setting is at too high a number Solution Move the forms tension lever to a lower number setting 5 Dual Purpose Forms Device F2 Forms jamming in feed roller assembly when using the Document on Demand f...

Page 230: ...s device in Chapter 1 Setting Up the 4232 Printer Model 302 2 The forms device is not properly installed Solution Check the forms device installation see Chapter 1 Setting Up the 4232 Printer Model 302 3 The ribbon is twisting or folding Solution Replace the ribbon 4 The forms device is defective Solution See Forms Device Inspection on page B 24 5 The ribbon shield is damaged Solution Replace the ...

Page 231: ...bles cords or other items If you find an obstruction remove or relocate it 3 The forms are specified incorrectly Solution The forms may be outside nominal specifications See Appendix C Forms Information 4 The forms contain excessive moisture Solution Store the forms in a cool dry place before using them or leave in the printer for 24 hours Note Forms stack best when the forms are 203 2 to 304 8 mm...

Page 232: ...s are incorrect Solution Check with your system operator for the correct CPI and LPI settings 4 The forms size is too small Solution Use the correct size forms Problem Characters are off registration 1 The first print position is adjusted incorrectly Solution Check your settings for the left margin and the top of form position See Chapter 1 Setting Up the 4232 Printer Model 302 for information on ...

Page 233: ...ustment AFTA setting needs to be changed Solution See the procedure for adjusting the forms thickness setting through the operator panel based on your forms device in Chapter 1 Setting Up the 4232 Printer Model 302 2 The ribbon is worn Solution Check the ribbon for wear replace it if necessary 3 The ribbon is twisted or folded Solution Straighten the ribbon 4 The forms device is not seated correct...

Page 234: ...hapter 3 Replacing Your Ribbon 4 The ribbon is over inked Solution Replace the ribbon See Chapter 3 Replacing Your Ribbon Problem Printing is too light or partial characters print 1 The Automatic Forms Thickness Adjustment AFTA setting needs to be changed Solution See the procedure for adjusting the forms thickness setting through the operator panel based on your forms device in Chapter 1 Setting ...

Page 235: ...apter 1 Setting Up the 4232 Printer Model 302 3 The forms are loaded incorrectly Solution Check to see that the forms are properly loaded Problem Ribbon snagging or tearing 1 The ribbon is worn Solution Replace the ribbon cartridge See Chapter 3 Replacing Your Ribbon 2 The Automatic Forms Thickness Adjustment AFTA setting needs to be changed Solution See the procedure for adjusting the forms thick...

Page 236: ...rvice Miscellaneous Problems Problem Wrong language set 1 Wrong language set selected Solution See Using Printer Setup Parameters in IBM 4232 Printer Model 302 Operator Panel Instructions for information on selecting language sets Problem First print character in wrong place 1 Left margin or top of form is not properly aligned Solution Check the left margin and top of form position adjustments See...

Page 237: ... printer operates with continuous forms and cut sheet forms If your printer is equipped with either the F1 or F2 form feed device you can use continuous forms If your printer is equipped with either the F3 or F4 form feed device you can use cut sheet forms See the following information on the physical characteristics of forms for each type of device Copyright IBM Corp 1993 1994 C 1 ...

Page 238: ... quality Weight Minimum weight for single part forms is 56 g mò 15 lb Maximum weight for single part forms is 150 g mò 40 lb The best range is 60 to 90 g mò 16 to 24 lb Paper weights outside the functional range should be tested by the user For multiple part forms the paper weight of individual sheets can be as low as 45 g mò 12 lb Individual sheets below this limit should be tested by the user Pe...

Page 239: ... quality Weight Minimum weight for single part forms is 56 g mò 15 lb Maximum weight for single part forms is 150 g mò 40 lb The best range is 75 to 90 g mò 20 to 24 lb Paper weights outside the functional range should be tested by the user Performance Considerations When using the F3 device you can use a width of up to 381 mm 15 in However for optimum feeding and print registration a maximum widt...

Page 240: ...rm Length applies to the paper dimension parallel to the paper motion Bin Number Length and Width Capacity Bin 1 Length 127 355 6 mm 5 14 in Width 101 6 355 6 mm 4 14 in 80 g mò 220 sheets Bin 2 Length 203 2 355 6 mm 8 14 in Width 101 6 355 6 mm 4 14 in 80 g mò 220 sheets Bin 3 Length 279 4 355 6 mm 11 14 in Width 101 6 355 6 mm 4 14 in 80 g mò 220 sheets Bin 4 Length 127 355 6 mm 5 14 in Width 10...

Page 241: ... error frequency increases otherwise All input bins are capable of handling multiple part forms Multiple part forms present special considerations because of their complexity There are many different types of multiple part forms available Use only snap out or top glued multiple part forms on the ASF Form sets should be operationally tested before regular use For specific information about multiple...

Page 242: ... should not add significantly to the total forms thickness The protruding tail of the crimp should be opposite the direction of forms motion so that the forms motion tends to compress and tighten the crimp The crimp should also be away from the surface of the forms where printing is occurring to avoid ribbon interference Excessively hard or stiff crimps can interfere with proper ribbon and forms p...

Page 243: ...he form This makes certain that the feed rollers do not press on fresh print and cause smearing Do not use forms with holes For the F4 forms device Do not mix or interleave paper of different sizes or compositions in the same input bin Do not use forms with holes cut outs or windows Do not use envelopes or card stock Appendix C Forms Information C 7 ...

Page 244: ... for F4 Bin 1 Minimum 203 mm 8 in for F4 Bin 2 Minimum 279 mm 11 in for F4 Bin 3 Minimum 127 mm 5 in for F4 Bin 4 C First Print Position For continuous forms The minimum distance between the center of the margin holes and the start of the first print position used is 1 27 mm 0 05 in The maximum distance between the center of the margin holes and the start of the first print position used is 48 5 m...

Page 245: ...he center of the right margin holes and the end of the last print position used should be 6 4 mm 0 25 in For cut forms The minimum distance between the right edge of the form and the end of the last print position used should be 6 4 mm 0 25 in Appendix C Forms Information C 9 ...

Page 246: ...36 Positions at 10 CPI 163 Positions at 12 CPI 204 Positions at 15 CPI 227 Positions at 16 7 CPI 233 Positions at 17 1 CPI 272 Positions at 20 CPI Figure C 1 Form Design Considerations Continuous Forms C 10 User s Guide Model 302 ...

Page 247: ...P o s it io n s a t 1 2 C P I 2 0 4 P o s it io n s a t 1 5 C P I 2 2 7 P o s it io n s a t 1 6 7 C P I 2 3 3 P o s it io n s a t 1 7 1 C P I 2 7 2 P o s it io n s a t 2 0 C P I Figure C 2 Form Design Considerations Cut Forms Appendix C Forms Information C 11 ...

Page 248: ...C 12 User s Guide Model 302 ...

Page 249: ...chines All measurements are made in accordance with the American National Standards Institute ANSI S12 10 and reported in conformance with the International Organization for Standardization ISO 9296 Table D 1 4232 Printer Model 302 Impulsive Noise Prominent Discrete Tones No No Table D 2 Sound Emission Levels 4232 Standard Covers Sound Emission Category Operating Idling LWAd 7 bels 4 5 bels LpA m ...

Page 250: ...D 2 User s Guide Model 302 ...

Page 251: ...ssion rates up to 19 2 Kbps The RS 422A interface uses a serial cable up to 1219 m 4 000 ft in length with transmission rates up to 38 4 Kbps RS 232C Connector Pin Assignments Pin Number Signal Name Description 2 TXD Transmit Data 3 RXD Receive Data 4 RTS Request to Send 5 CTS Clear to Send 6 DSR Data Set Ready 7 SG Signal Ground 20 DTR Data Terminal Ready RS 422A Connector Pin Assignments Pin Num...

Page 252: ...ber IBM Standard Length RS 232C 8509386 9386 60X8685 6 1 m 20 ft RS 422A 70X8652 8652 4716743 15 2 m 50 ft Recommended Attachment Cables for AS 400 Workstation Controllers Interface Type Cable Part Number Feature Number IBM Standard Length RS 232C 21F4342 4342 12 2 m 40 ft RS 422A 21F4346 4346 30 5 m 100 ft E 2 User s Guide Model 302 ...

Page 253: ... and RS 422A connection RS 232C Local Simplex DTR Pacing No Status Reporting 7 2 C T S 5 o r D S R 6 7 3 2 0 4 6 S G R X D D T R R T S D S R S G T X D C o m p u t e r P r i n t e r Local Duplex DTR or XON XOFF Pacing Status Reporting 7 2 C T S 5 o r D S R 6 7 3 2 0 6 S G R X D D T R D S R S G T X D 3 2 5 4 R T S C T S T X D R X D C o m p u t e r P r i n t e r Appendix E Cabling Information E 3 ...

Page 254: ...guration is compatible with cable IBM part 8509386 Local Duplex XON XOFF Pacing Status Reporting 7 2 7 3 20 6 3 2 20 6 SG RXD DTR DSR SG TXD RTS CTS TXD RXD CTS RTS DSR 4 DTR 5 5 4 Computer Printer Local Duplex XON XOFF Pacing Status Reporting 7 2 7 3 20 6 3 2 20 6 SG RXD DTR DSR SG TXD RTS CTS TXD RXD CTS RTS DSR 4 DTR 5 5 4 Computer Printer E 4 User s Guide Model 302 ...

Page 255: ... 2 2 0 6 S G R X D D T R S G T X D R T S C T S T X D R X D C T S R T S D S R 4 D T R 5 5 4 D S R C o m p u t e r P r i n t e r RS 422A 1 9 2 5 1 5 1 7 R X D T X D R X D T X D R X D R X D T X D T X D C o m p u t e r P r i n t e r Appendix E Cabling Information E 5 ...

Page 256: ...o 1 8 m 6 ft in length IBM Parallel Connector Pin Assignments Pin Number Signal Name Description 1 STROBE Strobe 2 9 DATA Eight Data Lines 10 ACKNLG Acknowledge 11 BUSY Busy 12 PE Out of Paper 13 SLCT Printer Selected 14 Unused 15 Unused 16 LOGIC GND Logic Ground 17 CHASSIS GROUND Chassis Ground 18 Unused 19 30 GROUND Ground 31 INIT Initialize Printer 32 ERROR Printer Error 33 GROUND Ground 34 35 ...

Page 257: ...papers in development by the ISO IEC JTC1 SC1 vocabulary subcommittee are identified by the symbol TC97 indicating final agreement has not yet been reached among participating members For abbreviations the definition usually consists only of the words represented by the letters for complete definitions see the entries for the words A access cover Provides access to the top of the printer for clean...

Page 258: ...l signals that are used for controlling the transmission of data characters per inch CPI The number of alphanumeric characters that fit into one inch of printed text command A request from a terminal for the performance of an operation or the execution of a particular program continuous forms A series of connected paper forms that feed continuously through a printing device The connection between ...

Page 259: ...led in the 4232 Printer Model 302s forms guide forms sensor Blue guide used to align the left edge of a form detecting the last form feed past it and detecting paper jams forms tension knob Blue knob used to adjust the setting on the forms tension lever on the F1 forms device forms tension lever Used to control the tension on paper loaded in the F1 forms device Settings range from no tension to 6 ...

Page 260: ...o offline and online Contrast with ready O offline Pertaining to equipment or devices not under control of a control unit or host processor Contrast with online online 1 Stored in a computer and accessible from a terminal 2 Pertaining to equipment or devices under the direct control of a control unit or host processor Contrast with offline operator panel A functional unit containing switches used ...

Page 261: ...number of characters printed per unit of time problem determination The process of identifying the source of a problem for example a program component a machine error telecommunication facilities user or contractor installed programs or equipment an environmental condition such as a power loss or a user error R ready A state where you press Start and there are no error conditions The printer can b...

Page 262: ...inuous forms after they have printed tear off position The location on continuous forms where they can be separated using the tear bar on the F2 forms device top of form A horizontal print line near the top of the paper above which the printer will not print tractor The mechanism that controls movement of continuous forms paper by using the paper holes in the margins tractor doors Blue doors used ...

Page 263: ...l adjustment print test 4 15 black ribbon 2 20 C cabling information E 1 canceling a print job 2 23 carbon paper 2 15 caring for the printer 2 21 changing ribbons 3 1 character spacing xix characters per inch CPI 2 13 checklist parts 1 2 Continuous Forms Device F1 adjustments forms tension 2 22 forms thickness setting 1 35 horizontal print position 1 42 print alignment 1 46 tractor tension 1 37 ve...

Page 264: ...uality adjustments 1 67 print verification test 1 63 removing 1 83 unloading forms 1 81 E emission values noise D 1 F F1 Continuous Forms Device check out installation 1 20 install the 1 18 load forms 1 23 prepare to load F1 forms 1 21 print verification test 1 30 F2 Dual Purpose Forms device check out installation 1 55 install the 1 53 load forms 1 57 prepare to load F2 forms 1 56 print verificat...

Page 265: ... 88 2 5 G glossary X 1 H humidity damage 2 15 I indicators 2 11 installation acoustic cover 1 114 F1 Continuous Forms Device check out 1 20 install the 1 18 F2 Dual Purpose Forms Device check out 1 55 install the 1 53 F3 Document Insertion Device check out 1 87 install the 1 85 F4 Auto Sheet Feeder 1 17 forms device prepare for 1 12 ribbon cartridge 1 6 guide 1 8 introduction to your printer xix K...

Page 266: ...or panel alarm 2 10 diagram 1 11 2 9 display 2 10 operator panel continued indicators Attention 2 11 Online 2 11 Power 2 11 Processing 2 11 Ready 2 11 Unit Check 2 12 keys 2 12 panel keys 2 12 Ready indicator 2 11 Operator Print Tests 4 1 operator training A 1 P panel keys 2 12 panel operator 1 11 2 9 paper bin selection device 2 19 paper door 1 88 2 5 parallel cable attaching a 1 116 parameter va...

Page 267: ...check out F2 forms device installation 1 55 install the 1 53 load forms in the F2 forms device 1 57 printer setup continued F2 Dual Purpose Forms Device continued prepare to load F2 forms 1 56 print verification test for the F2 forms device 1 63 F3 Document Insertion Device check out F3 forms device installation 1 87 install the 1 85 load forms in the F3 forms device 1 91 prepare to load F3 forms ...

Page 268: ... problems printer 1 13 Processing indicator 2 11 R ready 2 11 Ready indicator 2 11 ready operating state 2 14 relocating the printer 2 20 removal of acoustic cover 1 114 removal of ribbon 3 2 removing the forms devices F1 Continuous Forms Device 1 51 F2 Dual Purpose Forms Device 1 83 F3 Document Insertion Device 1 111 ribbon cartridge check out installation 1 9 install the 1 6 prepare for installa...

Page 269: ... 1 6 introduction 1 1 parts checklist 1 2 prepare for installation forms device 1 12 ribbon cartridge 1 6 printer problems 1 13 ribbon guide installation 1 8 side frames 2 20 six part forms using 2 15 starting a print job 2 22 states of operation 2 14 status codes and message displays B 2 stopping a print job 2 23 T tear bar 2 17 A 4 tension tractor adjustment 1 37 1 68 Tests Operator Print 4 1 to...

Page 270: ......

Page 271: ...No When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you Name Address Company or Organization Phone No Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Overall satisfaction Ø Ø Ø Ø Ø Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate Ø Ø Ø Ø ...

Page 272: ...PLACE POSTAGE STAMP HERE rcfaddr 1 Fold and Tape Please do not staple Fold and Tape Readers Comments We d Like to Hear from You SA24 4386 01 IBM ...

Page 273: ......

Page 274: ...IBM Part Number 56G9390 Printed in U S A 56G939ð SA24 4386 ð1 ...

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