6
When recording images
• The actual time of recording trigger (event
occurrence time, start time of the schedule
recording, etc.) and the recording start time (time
displayed on the recording event list) may not
exactly be the same.
• When pre-event recording is set to be performed,
the recording may not be performed as the set
duration.
• If the frame rate is set to switch during the event
recording or the emergency recording, it may take
a few seconds to switch the rate depending on
the refresh cycle interval.
• Depending on the camera, setting the recording
frame rate to 60 ips may cause interruption of
audio or reduction of the recording frame rate.
When using AI privacy guard recording
• To use the AI privacy guard recording, the
extension software WV-XAE201W is installed on
the camera and its setting needs to be completed.
In addition, the "Target stream" in AI privacy
guard setting on the target camera needs to be
set to "Stream (2) & Stream (4)".
• AI privacy guard recording requires registration
frames for 2 cameras.
• AI privacy guard recording uses stream 2 for
recording, monitor live 1-screen display, and
browser display. It also uses stream 4 for monitor
live multi-screen display.
• AI privacy guard recording operates according to
the recording and scheduling settings of the
paired camera.
• Even if the alarm recording camera is either one of
them, both cameras will record the alarms.
• AI privacy guard recording does not support SD
backup recording.
• "Stream 2" in "Do not use stream 2 of camera
with each function of this recorder" and "Display
stream 2 live image when displaying on the
monitor with 1-screen display." refers to "Stream
3" and "Stream 4".
• Depending on the camera, the upper limit of the
frame rate differs when AI privacy guard is set. For
details, please refer to the operating instructions
of the camera.
When copying images
Copying of recorded images may start from a point
several seconds (*) before the designated start time
when copying recorded images.
When using a USB memory stick/
external storage device
After a USB memory stick is inserted, it may take time
to recognize the medium. It also may take time if the
capacity size of the inserted media is large.
When using the web browser
• When downloading playback images,
downloading of recorded images may start from a
point several seconds (*) earlier than the
designated start time.
• When connecting via HTTPS, an error message
such as "This connection does not protect your
privacy" is displayed, but HTTPS communication
is still possible.
• When pop-up dialogs such as alerts appear,
updates to live and playback video will temporarily
stop. The video is updated when the pop-up
dialog is closed.
When backing up the SD memory card
• The product may not record images as set in the
product if SD memory cards rather than those
supporting the speed class 10 are used. Refer to
the operating instructions of the camera for further
information.
• If bandwidth control of the camera is changed to a
value other than the default value, the SD backup
may not function. Refer to the operating
instructions of the camera for further information.
When using viewer software
• The playback speed may become slow when
playing back high resolution high frame rate
images.
When using i-PRO Mobile APP
• When using a sub-monitor, the maximum number
of mobile playback connections is one.
* Time (seconds) differs depending on the refresh
interval setting of the camera (0.2 - 5 seconds). In
the recorder, the refresh interval setting of the
camera is set to 1 second at the camera
registration.
Refer to the operating instructions of the camera for
information about the refresh interval setting.
