Humminbird MEGA Live, Manual

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63 Troubleshooting
Troubleshooting
Before contacting Humminbird Technical Support, please read the following section.
Taking the time to review these troubleshooting guidelines may allow you to solve a
performance problem yourself, and therefore avoid sending your unit back for repair.
“Out of the Water” Error Displays when MEGA Live Is in the Water
Use the following instructions if your fishing system is displaying an “Out of the
Water” error message for your MEGA Live Imaging TargetLock when it is in the
water.
Remove your MEGA Live Imaging transducer from the water. Place a wet piece
of cloth over the two metal contacts on the surface of your transducer. If your
transducer still does not work, contact Technical Support. If your transducer works
with the rag, perform the following troubleshooting tasks:
1. Confirm that the drain/shield wire is connected to the boat’s chassis ground
terminal (see note).
2. Confirm that your MEGA Live is not connected to a trolling motor battery
as this can create a problem with grounds. Ensure that your MEGA Live is
connected to the starting battery or to the house batteries you use for your
other electronics. Ensure that the trolling motor batteries are properly isolated
from the rest of the boat’s wiring.
3. If your MEGA Live is now working, there is likely a wiring issue. Check the
wiring on the starting and house batteries, if present. If using a house battery
system, ensure that it is grounded to the boat’s chassis ground terminal (see
note).
4. If you have an aluminum boat, ensure that there are no exposed wires touching
the hull of the boat and that the boat’s hull is properly grounded to the boat’s
chassis ground terminal (see note).
5. If all these steps have failed, contact Humminbird Technical Support.
NOTE: The boat’s chassis ground terminal is where the boat’s engine is grounded.