Appendices
P/N 53063-50, Manual Revision: B
APP-10
If you are not comfortable troubleshooting problems with your equipment or
disposables, Haemonetics has a 24 hour Hotline (800) 433-3431 that you may
call for assistance.
“SENSOR ERROR”
ANY
Proceed in MANUAL mode.
“SYSTEM FAULT”
ANY
Power OFF and ON machine. If failure
continues, call Hotline.
“UNEXPECTED SENSOR
READING”
1. Precision sensor input test.
2. Waste bag weigher sensor.
3. Reservoir level sensor.
4. Clamped line sensor.
5. Free hemoglobin sensor.
6. Red blood cell line sensor.
7. Bowl optics sensor
ANY
1. Restart machine. If failure continues, call
Hotline.
2. Check waste bag and weigher.
3. Check reservoir placement and reservoir
tubings placement.
4. Ensure red and blue line clamps are open
and no kinks or occlusions are in tubing.
5. Clean sensor and tubing.
6. Clean red cell line sensor and inspect
shoulder of bowl for blemishes.
7. Clean bowl optics sensor.
“UNIT NOT WASHED”
When system leaves FILL or CONC
without entering or completing
WASH.
EMPTY/RETURN
Confirm that operator does not wish to wash
blood.
“VALVE ERROR”
ANY
1. Check reservoir line (RED), saline line
(YELLOW), or product line (BLUE).
2. Close clamps on red, blue, and yellow
lines, remove tubing from manifold and
inspect area around valve and manifold.
“WASTE BAG FULL”
Greater than 9 L in waste bag.
ANY
Empty or change waste bag.
Ensure bowl is empty.
Machine Messages/Troubleshooting
Condition/Reason
Mode
Action
