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Fujitsu Siemens Computers PRIMERGY RX100 S4, User Manual

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Fujitsu Siemens Computers PRIMERGY RX100 S4 User Manual Download Page 260

260

Chapter 9  Operation and Maintenance

9.8.2 Contacting Maintenance Support

Before contacting maintenance support, check the following.

Fill in the "Configuration Sheet" and "Accident Sheet" of "Configuration Sheets".

●

Item

• Model name and product ID of the server

They are described on the label on the server. For the label location, refer to "Start Guide".

• Hardware configuration (Types and locations of internal options)

• Configuration information (BIOS Setup Utility, settings)

• OS

• LAN/WAN system configuration

• Phenomena (what happened when doing what, what was displayed, etc.)

• Date and time of an accident

• Environmental settings of the server

• LED status

Summary of Contents for PRIMERGY RX100 S4

Page 1: ...nstall the OS in the server without using ServerStart Chapter5 Operations after OS Installation This chapter explains the operations to be performed after OS installation Make sure to perform those operations before operating the server Chapter 6 High Reliability Tools For stable PRIMERGY server operations we recommend that high reliability tools be installed This chapter explains the installation...

Page 2: ...e such as the operating system and application software perform backup and other necessary operations Note that data protection is not guaranteed when repairs are performed It is the customer s responsibility to maintain backup copies in advance In case of data loss Fujitsu assumes no liability for data maintenance or restoration and damages that occur as a result of the data loss for any reason e...

Page 3: ...and DVD RAM Drive Descriptions In this manual both CD ROM and DVD RAM drives are described as CD ROM drive Unless otherwise noted a CD ROM drive can also mean a DVD RAM drive Ignoring this symbol could be potentially lethal Ignoring this symbol may lead to injury and or damage the server or internal options A triangle mark emphasizes the urgency of the WARNING and CAUTION Details are described nex...

Page 4: ...p exe Screen Shots and Figures Screen shots and figures are used as visual aids throughout this manual Windows screens and file names may vary depending on the OS software or configuration of the server used Figures in this manual may not show cables that are actually connected for convenience of explanation Consecutive Operations Consecutive operations are described by connecting them with arrows...

Page 5: ...dard Edition Windows Server 2003 Standard Edition Microsoft Windows Server 2003 R2 Standard x64 Edition Windows Server 2003 R2 x64 Microsoft Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Microsoft Windows 2000 Server Windows 2000 Server Microsoft Windows Preinstallation Environment Windows PE Microsoft Windows XP Professional Windows XP Professional Microsoft Windows 2000 Professi...

Page 6: ...a README TXT file in the root directory on the ServerStart CD ROM Use a text editor to read it Latest Information about Software Provided with This Server For the latest information regarding ServerStart and other software provided with this server refer to the Fujitsu PRIMERGY website http primergy fujitsu com Warning and Caution Labels Warning and caution labels are found on the server Do not re...

Page 7: ...Installation 2 1 Preparation on the Server 40 2 1 1 Installing Internal Options 40 2 1 2 Hardware Settings 41 2 2 Selecting the Installation Method 43 2 3 Precautions on Installation 44 2 3 1 Installation Partition Size 44 2 3 2 Notes on Configuring RAID 45 2 3 3 Notes on a Multiple LAN Adapter Configuration 45 2 3 4 Cautions for Using ServerStart 46 2 3 5 Expansion Cards Supported by ServerStart ...

Page 8: ...3 4 4 Preparation of Remote Resources 97 3 4 5 Starting Remote Installation Using a PXE Server 97 3 4 6 Starting Remote Installation Using a Remote Resource Server 101 3 5 Installation on Multiple the Second and Subsequent Servers 105 3 5 1 Preparation for Installation 105 3 5 2 Installation in Guided Mode 106 3 5 3 Installation in Preparation Mode 107 Chapter 4 Manual OS Installation 4 1 Creating...

Page 9: ...onfiguration Tool 150 5 4 2 Creating a DOS Floppy Disk 154 5 5 Notes before Operating the Server 155 5 5 1 Applying the Hotfix 155 5 5 2 Auto run Function from CD ROM Drives 156 5 5 3 Drive Letter Assignment in Expert Mode 156 5 5 4 Notes on Advanced Uninterruptible Power Supply UPS 157 5 5 5 Turning the Power On via a LAN 158 5 5 6 Other Notes on Operation 159 5 6 LAN Driver Advanced Setup BACS 1...

Page 10: ...ve Unit 194 7 6 Installing an Internal Hard Disk Unit 196 7 6 1 Installation Location of Internal Hard Disk Unit 197 7 6 2 Installable Internal Hard Disk Units and Notes 197 7 6 3 How to Install the Internal Hard Disk Unit 198 7 6 4 Replacing Internal Hard Disk Unit at Failure Only for array configurations 200 7 7 Connection of Optional Devices 201 7 7 1 Connecting an External SCSI Option 201 Chap...

Page 11: ...up Devices Software and Their Operations 253 9 6 Restoring the System 256 9 6 1 For Windows Server 2003 Windows Server 2003 x64 256 9 6 2 For Windows 2000 Server 257 9 7 Reinstalling the OS 258 9 7 1 Checking before OS Reinstallation 258 9 7 2 Reinstallation Using ServerStart 258 9 8 Maintenance Service 259 9 8 1 Maintenance Service 259 9 8 2 Contacting Maintenance Support 260 Appendix A Server Sp...

Page 12: ... Remote Management Controller 274 D 3 Window of the Remote Management Controller 275 D 4 Remote Management Ctrl Upgrade kit PG RMCU1 276 D 5 Notes on Security 278 E External Floppy Disk Drive USB Notes on Usage 279 F Recycling 280 ...

Page 13: ...is server as well as an overview of the software provided with this server In addition the workflow from placing the server to starting the operation is also described 1 1 RX100 S4 14 1 2 Supplied Software 16 1 3 Component Names and Functions 23 1 4 Standard Operations 29 1 5 Workflow 37 ...

Page 14: ...s increased automatically to avoid increase in temperature in the server ensuring stable server operation High Reliability Tools High reliability tools offer stable system operation For information about high reliability tools refer to 1 2 2 High Reliability Tools pg 20 High speed Processing Intel Xeon Processor Intel Pentium D Processor Intel Celeron D Processor are installed One of the following...

Page 15: ...aximum Memory Size of 8GB In addition to the preinstalled 512MB memory the system supports up to 8GB memory Maximum Hard Disk Size of 293 6GB Up to two internal hard disk units can be installed in the 3 5 inch storage bays and the hard disk size can be increased up to 293 6GB Internal CD ROM Drive Unit or internal DVD RAM drive unit One optional CD ROM drive unit or internal DVD RAM drive unit can...

Page 16: ...Not using ServerStart Using ServerStart Setup It is necessary to input successively for installation resulting in more mistakes and longer time Example Operations such as setting IP address creating users and registering computer name are required Auto installation of recommended drivers SCSI LAN etc enables high reliable installation High reliability tools can be installed automatically 1 Example...

Page 17: ...ced Server SP4 already applied ServerStart does not support to install Linux The OS which is not supported by the server cannot be installed Configuration File SerStartBatch ini A configuration file stores the server setup information configured in ServerStart To create a configuration file use the ServerStart floppy disk supplied with this server Store only one file on each floppy disk Do not set...

Page 18: ...n the mode Toolbar In Guided Mode Expert Mode While the wizard is running do not click the icons to move to the previous or next page or to the upper tier To move to a different window click the Previous Up or Next button at the bottom of the wizard window Brings you to the next page Brings you up one tier Brings you to the main screen Ends ServerStart Changes the size of icons Brings you to the p...

Page 19: ...s for automatically recognized expansion cards are installed with the server This prevents possible mistakes in driver installation such as installation of an older version or drivers which were not supplied with this server Automatic RAID Configuration By specifying the RAID type and the number of hard disk units before starting installation using an onboard SAS controller a disk array can be con...

Page 20: ...w User s guide Early Detection of a Disk Problem RAID Management Tool RAID Management Tool is software that performs array configurations disk initialization and storage system monitoring When an event occurs it leaves an event log in the event viewer s application logs At the same time a pop up window indicates a hard disk failure rebuild status etc System Diagnosis Support Tools The system diagn...

Page 21: ...igh reliability tools have been installed at once with ServerStart Refer to Chapter 6 High Reliability Tools pg 169 When using ServerStart to install the OS RAID Management Tool and ServerView are installed at a time These cannot be selected individually To use all functions of ServerView Java2 Runtime Environment Standard Edition and Web server are required When using ServerStart to install a OS ...

Page 22: ...ded mode To install ServerView for IIS select RAID Management Tool ServerView for IIS If RAID Management Tool ServerView for IIS is selected ServerView for apache is not installed In guided mode both ServerView for IIS and ServerView for apache cannot be released Intel PROSet will be installed when an optional LAN card is installed properly and a driver is applied correctly If the OS is installed ...

Page 23: ... disk may be damaged e System identification LED button When pressing this button the front and rear system identification LEDs turn on blue so that the locations of devices being maintained can be determined f Power switch Do not turn the server off when the hard disk access display LED is blinking Data in the hard disk may be damaged g Maintenance switch This switch is used only by maintenance p...

Page 24: ...s unplugged from the outlet 1 3 2 Server Rear View a Inlet AC power cables are plugged in b USB connector Connects peripheral equipment conforming to the USB standard 2 0 or 1 1 c LAN connector 2 An Unshielded Twisted Pair UTP cable is plugged in For 1000Mbps connection a cable conforming to category 5 enhanced is required The meanings of the two LEDs are shown in the table below table LAN connect...

Page 25: ...ged in g Mouse connector 6 pin A mouse is plugged in h Keyboard connector 6 pin A keyboard is plugged in i Rear maintenance LED When the server is not turned on standby mode this LED is on in amber This LED turns on or blinks in amber when an error is detected in the server components If this LED is on or blinking contact an office listed in the Contact Information of Start Guide j System identifi...

Page 26: ...ons of the server Expansion cards with the PCI bus interface can be installed in the PCI slots b Memory slots Contain memory c CPU One CPU is installed by default on this server d System fan Contact an office listed in the Contact Information of Start Guide for the system fan replacement a b c d Rear ...

Page 27: ...me is installed d SAS SATA1 connector Internal hard disk unit bay1 SAS cable is plugged in e SAS SATA2 connector Internal hard disk unit bay2 SAS cable is plugged in f SATA3 connector Not being used g ATX power connector The power unit cable is plugged in h Fan 4 connector The system fan 4 cable is plugged in i Fan 5 connector The system fan 5 cable is plugged in a e d b c m n g f h j i k l Rear F...

Page 28: ...ugged in l Fan 2 connector The cable of system fan 2 is plugged in m Fan 1 connector The cable of system fan 1 is plugged in n IDE connector for CD ROM drive DVD RAM drive IDE cables for optional internal CD ROM drive internal DVD RAM drive are plugged in o Memory slots Contain memory ...

Page 29: ...w to turn the server on off and how to insert eject a floppy disk 1 4 1 Open the Rack Door This section explains how to open the front and rear doors of the 40U standard rack Refer to the manual included with the rack for procedures on opening other rack doors Opening the Front Door 1 Turn the rack key and pull the rack handle up ...

Page 30: ...30 Chapter 1 Overview 2 Turn the handle in the direction of the arrow and pull it forward Opening the Rear Door 1 Turn the rack key and pull the rack handle up Turn and then pull ...

Page 31: ...ver on when the temperature is in its operating environment range from 10 to 35 C For details about the operating environment refer to Start Guide and Safety Precautions When operating the device outside of this operating environment the server may operate improperly data may be damaged etc Furthermore Fujitsu cannot be held responsible for any related damage malfunction or loss of data etc The fa...

Page 32: ...ces of the server If any errors are detected by POST error messages appear 9 2 2 Error Messages pg 233 The server turn off time can be set with the ASR setting on the Power On Off tab using ServerView supplied with this server For details refer to 3 4 Serious Error Handling ASR in ServerView User s Guide on the PRIMERGY Document Tool CD If you press the F12 key immediately after the POST memory am...

Page 33: ... display and peripheral devices The server turn off time can be set with the ASR setting on the Power On Off tab using ServerView supplied with this server For details refer to 3 4 Serious Error Handling ASR in ServerView User s Guide on the PRIMERGY Document Tool CD In the event of smoke or sparks immediately unplug the power plug from the outlet Failure to do so may lead to a fire or electric sh...

Page 34: ...erting and Ejecting a CD ROM DVD RAM CD ROM drive and DVD RAM drive are available as options for this server Unless otherwise noted a CD ROM drive also means a DVD RAM drive When using CD ROMs note the following points to avoid failures For DVD RAM drive refer to the manual supplied with the internal DVD RAM drive unit Cautions for Handling CD ROM Drive Use the drive in a dry place with low airbor...

Page 35: ...avy objects on it Do not use a ball point pen or pencil on the label printed side Do not apply stickers to the label side Abnormal vibration can occur due to eccentricity When the CD ROM is moved from a cold place into a warm place dew condensation may occur resulting in data read errors If this is the case wipe droplets away with a dry soft cloth and let the unit dry naturally Do not use a hair d...

Page 36: ...y when the tray is pushed into the unit the CD ROM or the drive may be damaged Be careful not to touch the lens of the CD ROM drive 4 Move the tray back Push the tray gently until it clicks into position Ejecting the CD ROM To eject the CD ROM press the CD ROM eject button EJECT in the same way as steps 1 to 2 in Inserting the CD ROM pg 35 CD ROM tray Label side up CD ROM tray ...

Page 37: ...t ServerStart is used to perform installation Checking precautions on installation Before installing the OS check the precautions on installation by referring to 2 3 Precautions on Installation Procedures before operation Before operating the server refer to Chapter 5 Operations after OS Installation High reliability tool installation When the OS is installed manually it is necessary to install hi...

Page 38: ...38 Chapter 1 Overview ...

Page 39: ...on the server and cautions necessary before OS installation Please read this chapter before starting installation 2 1 Preparation on the Server 40 2 2 Selecting the Installation Method 43 2 3 Precautions on Installation 44 2 4 Preparation for Using ServerStart on a Client Computer 49 ...

Page 40: ...oppy disk or driver disk is used to install the OS Connect the USB floppy disk drive in advance Options That Must be Installed after the OS Installation Optional SCSI devices Internal hard disk units where the OS is not installed If an internal option device that must be installed after the OS installation has been already installed remove the device install the OS and then reinstall the device In...

Page 41: ...ms Do not connect to the Internet until the setup completes If the OS is installed or applications are automatically installed without connecting the LAN cable to the LAN card an error may be recorded in the event viewer after setup completes 2 1 2 Hardware Settings Before starting installation set necessary hardware such as the BIOS Setup Utility BIOS Setup Utility The BIOS Setup Utility must be ...

Page 42: ...ion submenu from the Main menu and press the Enter key The Boot Option submenu window appears 7 Change the Boot Sequence settings as shown below 8 Exit the BIOS Setup Utility and turn off the server 2 Check the MAC address Start up the server from the network The MAC address is displayed as shown below The MAC address is required for remote installation Write it down You can turn the power on off ...

Page 43: ...rStart pg 16 Installation While Maintaining the Established RAID Environment In guided mode or preparation mode select Logical Drive View at Raid and Disk Configuration Wizard in the Configuration for Disks and RAID Controllers window and install the OS Installation Using ServerStart While Maintaining the Existing Partitions In expert mode of ServerStart start up Disk Manager format the installati...

Page 44: ...size directly The BOOT partition is the partition for startup Minimum information required for startup such as ntldr is stored The OS partition is the partition for installing the OS In either of the following cases specify a partition size less than 2TB When the same partition is specified as the OS and BOOT partitions When different partitions are specified as the OS and BOOT partitions The OS c...

Page 45: ...server format them at low level on another system before connecting them to the server For information on how to format the hard disk units refer to the manual supplied with the system to be used To remove disks When configuring RAID using ServerStart use the background initialization function for the array initialization Before removing the disk units confirm that the initialization is complete u...

Page 46: ...nstallation fields in the wizard do not switch any other mode by manipulating the tree or by any other means e g do not start up the Windows 2000 Server guided mode during Windows Server 2003 guided mode operation Before switching the mode while inputting information you must save the configuration file If you do not save the configuration file clicking Cancel will delete any changes that have bee...

Page 47: ...tion Notes on Using an Array Controller Before the OS is installed the array controller must be configured and the system drive under the array controller must be initialized For more details refer to the manual in the Array Controller Document Tool CD Installing Windows 2000 Server To install Windows 2000 Server manually use the OS CD ROM with Service Pack 4 applied Apply the following hotfix mod...

Page 48: ...48 Chapter 2 Checking before OS Installation Cautions on Restarting In the course of installation a message appears to indicate that the setup program restarts Wait until it restarts automatically ...

Page 49: ...s 2000 Server or Windows Server 2003 is installed Perform the procedure in 2 4 1 Installing ServerStart pg 49 to install ServerStart 2 4 1 Installing ServerStart If a different version of ServerStart has been installed uninstall it The FloppyBuilder function or installation wizard may not operate properly on a different version For details on how to uninstall ServerStart refer to 2 4 2 Uninstallin...

Page 50: ...iemens ServerStart Setup window does not appear execute SeStSetup exe in the CD ROM 2 Check only Classic and click Ok The Setup window appears 3 Click Next The License Agreement window appears 4 Select I accept the license agreement and click Next The User Information window appears 5 Enter the user information of the software and click Next The Destination Folder window appears ...

Page 51: ... When the system restarts insert the Server Start CD ROM and start installation again If the This program does not respond message appears during restart operation click Exit to continue the restart operation When the installation is completed the completion window appears 8 Click Exit ServerStart has been installed to the client computer 2 4 2 Uninstalling ServerStart Perform the following proced...

Page 52: ...equired since the disk is already ServerStart floppy disk 1 Start up ServerStart If ServerStart has already been started it is not necessary to start it up again If it has not start it up according to the following procedures 1 Click Start Programs Fujitsu Siemens ServerStart ServerStart Start from CD ServerStart starts up and the Welcome to ServerStart window appears 2 Click FloppyBuilder The Ser...

Page 53: ...g before OS Installation 4 Insert the floppy disk and click OK Set the floppy disk in the write enabled state Creation of a ServerStart floppy disk starts When the creation is completed the message Floppy disk has been created appears 5 Click OK ...

Page 54: ...54 Chapter 2 Checking before OS Installation ...

Page 55: ...verStart This chapter explains how to install the OS in the server using ServerStart 3 1 Guided Mode 56 3 2 Preparation Mode 73 3 3 Expert Mode 79 3 4 Remote Installation 86 3 5 Installation on Multiple the Second and Subsequent Servers 105 ...

Page 56: ... on the server and insert the ServerStart Disc 1 CD ROM immediately ServerStart starts up and a message prompts you to insert the ServerStart floppy disk 2 Insert the ServerStart floppy disk supplied with the server Make sure that Removable media and A are selected and click Create Set the ServerStart floppy disk in the write enabled state When installing an OS other than Windows Server 2003 x64 i...

Page 57: ...rStart The network setting window for remote installation appears 3 Click OK The Initialization of ServerStart core running window appears and the ServerStart initialization process starts Depending on the hardware configuration this process may take a few minutes ...

Page 58: ...rd language from the drop down list and click OK The subsequent start procedure may take several minutes The Welcome to ServerStart window appears 7 Click Click here to prepare and or initiate an operating system installation The Select the operating system to be installed window appears Click Special Hints on Operating System Installation and read the contents Important information such as limita...

Page 59: ... Start up the wizards to set items in the following procedures Exiting the wizard returns the display to the guided mode window Make sure to open the menu of each wizard and confirm the settings 㪦㫇㪼㫅㪆㪺㫉㪼㪸㫋㪼㩷㪺㫆㫅㪽㫀㪾㫌㫉㪸㫋㫀㫆㫅㩷㪽㫀㫃㪼 㪦㪪㩷㫀㫅㫊㫋㪸㫃㫃㪸㫋㫀㫆㫅㩷㫎㫀㫑㪸㫉㪻 㪘㫇㫇㫃㫀㪺㪸㫋㫀㫆㫅㩷㫎㫀㫑㪸㫉㪻 㪚㫃㫆㫊㪼㪆㫊㪸㫍㪼㩷㪺㫆㫅㪽㫀㪾㫌㫉㪸㫋㫀㫆㫅㩷㪽㫀㫃㪼 㪪㫋㪸㫉㫋㫀㫅㪾㩷㪦㪪㩷㫀㫅㫊㫋㪸㫃㫃㪸㫋㫀㫆㫅 㪩㪘㪠㪛㩷㪸㫅㪻㩷㪛㫀㫊㫂㩷㫎㫀㫑㪸㫉㪻 䋨㪺㫆㫅㫅㪼㪺㫋㪼㪻㩷㪻㫀㫊㫂㫊㩷㪸㫉㪼㩷㪻㫀㫊㫇㫃㪸㫐㪼㪻䋩 ...

Page 60: ...rt here to create a complete configuration file The Open ServerStart Configuration File window appears Once a configuration file is opened another file cannot be opened until you click Close and save Configuration File 2 Select the configuration file and click Create The RAID and Disk Wizard starts up automatically 3 1 3 RAID and Disk Wizard pg 61 ...

Page 61: ...ay controllers already installed are displayed 2 Select the method of RAID configuration To install the OS while maintaining the established RAID environment Select Logical Drive View and add partitions as necessary For more details refer to Installation While Maintaining the Established RAID Environment pg 62 To configure RAID Select Mass Storage Controller View and add controllers as necessary F...

Page 62: ...guration is displayed As the default values are configured confirm the settings and modify them as necessary Partition size of the FAT file system When FAT is selected in File system and a value equal to or more than 4090MB or Auto matic setting is specified in Partition size the size of created partitions will be 4090MB The following limits apply to the volume label length A volume label longer t...

Page 63: ...ller View on the Configuration for Disks and RAID Controllers window Click Details and check the controller settings Add partitions as necessary Set the Number of Disks to 0 when configuring the RAID with all installed hard disk units Add a partition 1 Click Add Partition A partition is added Add required partitions ...

Page 64: ...on user information and the network protocol ServerStart can configure multiple network patterns When configuring a domain controller refer to Using ServerStart to Configure the Network The setup window differs depending on the OS to be installed The following describes operations on Windows Server 2003 R2 To install another OS interpret Windows Server 2003 R2 as your OS 1 Click Operating System W...

Page 65: ...s between Password for Administrator account and Please repeat Pass word an error dialog window appears Enter the password correctly The Computer Identification window appears 3 Set items and click Next When using the CD ROM applied Service Pack 1 on Windows Server 2003 select the OS including SP1 menu from the Operating System Type list The Installation Directory and Time Zone window appears ...

Page 66: ...OS Installation Using ServerStart 4 Set items and click Next The User Name window appears 5 Set items and click Next The Display Settings window appears 6 Set items and click Next The Network Protocol window appears ...

Page 67: ...67 PRIMERGY RX100 S4 User s Guide 3 OS Installation Using ServerStart 7 Set items and click Next The Software Components window appears ...

Page 68: ...ts are always copied to the hard disk To install the components click Properties and check the components to be installed 8 Set items and click next The Services window appears SNMP Service is always installed Click Properties to change the settings if needed 9 Set items and click leave wizard The OS installation wizard closes ...

Page 69: ...tion wizard appears 2 From the Installable applications list select applications to be installed and click Set all applications to be installed on the Selected applications list The following applications are always installed in guided mode In expert mode the selection can be released Broadcom Advanced Control Suite RAID Management Tool Fujitsu ServerView for apache or Fujitsu ServerView for IIS 3...

Page 70: ...n specify any name for the configuration file However OS installation is possible only when it is saved as SerStartBatch ini When installing the OS make sure to save it as Ser StartBatch ini on the ServerStart floppy disk 3 1 7 Starting OS Installation Install the OS to the server During installation do not use the mouse or keyboard unless it is necessary for installation operations Otherwise inst...

Page 71: ...rver 2003 Windows Server 2003 x64 1 Insert the OS CD ROM Installation CD ROM The License Agreement window appears 2 Click I agree After files are copied a message prompts you to eject the CD ROM and floppy disk For Windows Server 2003 R2 Windows Server 2003 R2 x64 1 Insert the OS CD ROM Installation CD ROM Disc 1 The License Agreement window appears 2 Click I agree After files are copied a message...

Page 72: ...restarts log on to the server using the Administrator account for the local computer The server setup and OS installation have been completed Refer to Chapter 5 Operations after OS Installation pg 133 and perform necessary procedures before starting server operations ...

Page 73: ... For details on how to uninstall ServerStart refer to 2 4 2 Uninstalling ServerStart pg 51 Prepare the ServerStart floppy disk When using a formatted new disk create the ServerStart floppy disk in advance referring to 2 4 3 Creating the ServerStart Floppy Disk pg 52 3 2 1 Starting Up the Preparation Mode Start up the preparation mode 1 Start up ServerStart If ServerStart has already been started i...

Page 74: ...s the important information such as restrictions of the disk configurations 3 Click Creation of ServerStart Configuration file for the installation of an Microsoft Windows Operating System The Microsoft Windows Operating System Installation window appears 4 Select Create a configuration file for the installation of OS The Preparing the Installation of MS Windows Server 2003 window appears ...

Page 75: ...ded mode wizards 3 1 2 Opening Creating a Configuration File pg 60 to 3 1 5 Application Wizard pg 69 Exiting a wizard returns the display to the preparation mode window Make sure to open the menu of each wizard and confirm the settings 㪦㫇㪼㫅㪆㪺㫉㪼㪸㫋㪼㩷㪺㫆㫅㪽㫀㪾㫌㫉㪸㫋㫀㫆㫅㩷㪽㫀㫃㪼 㪦㪪㩷㫀㫅㫊㫋㪸㫃㫃㪸㫋㫀㫆㫅㩷㫎㫀㫑㪸㫉㪻 㪘㫇㫇㫃㫀㪺㪸㫋㫀㫆㫅㩷㫎㫀㫑㪸㫉㪻 㪚㫃㫆㫊㪼㪆㫊㪸㫍㪼㩷㪺㫆㫅㪽㫀㪾㫌㫉㪸㫋㫀㫆㫅㩷㪽㫀㫃㪼 㪪㫋㪸㫉㫋㫀㫅㪾㩷㪦㪪㩷㫀㫅㫊㫋㪸㫃㫃㪸㫋㫀㫆㫅 㪩㪘㪠㪛㩷㪸㫅㪻㩷㪛㫀㫊㫂㩷㫎㫀㫑㪸㫉㪻 㪘㪺㫋㫀㫍㪸㫋㪼㩷㪪㪼㫉㫍㪼㫉...

Page 76: ...art Configuration File window appears 2 Click Save As The ServerStart Session IP Settings window appears 3 Set items when performing remote installation 4 Click Set The configuration file is saved You can specify any name for the configuration file However OS installation is possible only when it is saved as SerStartBatch ini When installing the OS make sure to save it as SerStartBatch ini on the ...

Page 77: ...erverStart Disc 1 CD ROM immediately A message prompts you to insert the ServerStart floppy disk 2 Insert the ServerStart floppy disk containing the created configuration file and click OK Set the ServerStart floppy disk in the write enabled state If it is write protected installation will fail The Initializing ServerStart window appears and the ServerStart initialization process starts Depending ...

Page 78: ...ows Server 2003 R2 Windows Server 2003 R2 x64 1 Insert the OS CD ROM Installation CD ROM Disc 1 The License Agreement window appears 2 Click I agree After files are copied a message prompts you to insert the Disc 2 3 Eject the Disc 1 and insert the Disc 2 After files are copied a message prompts you to eject the CD ROM and floppy disk 6 Eject the CD ROM and floppy disk and click OK The system rest...

Page 79: ... floppy disk supplied with the server Make sure that Removable media and A are selected and click Create The network setting window for remote installation appears Set the ServerStart floppy disk in the write enabled state 3 Click OK The Initialization of ServerStart core running window appears and the ServerStart initialization process starts Depending on the hardware configuration this process m...

Page 80: ...on is described 8 Click MS Windows Operating Systems The Microsoft Windows Operating System Installation window appears 9 Select the OS to install 10 Click Install MS Windows Server 2003 interactively expertise required The expert mode starts Start up the configuration tools to set items in the following procedures Exiting a tool returns to the display to the expert mode window Make sure to open t...

Page 81: ...at the OS installation partition Select the OS installation partition and click the Partition menu Format The Format Partition window appears Make sure to specify the active partition on drive C Partitions equal to or larger than 4096MB cannot be FAT formatted 3 Set items and click Format The partition is formatted 4 When the formatting is completed click the File menu Exit Disk Manager closes and...

Page 82: ...ration file 2 Click No The Windows Server 2003 Installation window appears 3 Enter the password in Password for Administrator account and Please repeat Password and click Next If the password differs between Password for Administrator account and Please repeat Pass word an error dialog window appears Enter the password correctly The Computer Identification window appears 4 Set items and click Next...

Page 83: ...ation Wizard Specify installation of supplied applications such as high reliability tools For details on the application wizard refer to 3 1 5 Application Wizard pg 69 3 3 5 Starting OS Installation Install the OS to the server Notes on the Installation When the installation partition is not empty a confirmation message appears If it does not matter click OK to continue the installation procedure ...

Page 84: ...roller Document Tool CD insert the CD ROM and click OK 2 If a message prompts you to insert the Document Tool CD insert the PRIMERGY Document Tool CD and click OK 3 If a message prompts you to insert the Service Pack CD ROM insert the CD ROM and click OK 4 For Windows Server 2003 x64 a message prompts you to insert the ServerStart Disc 2 and restart the system Insert the ServerStart Disc 2 and res...

Page 85: ...d a message prompts you to eject the CD ROM and floppy disk 5 Eject the CD ROM and floppy disk and click OK Then the system is restarted The system continues the installation operation after restart OS GUI setup LAN utility installation Service Pack installation and Active Directory installation are performed automatically 6 When a confirmation message to restart appears click Restart The system r...

Page 86: ...p PXE is called a PXE server Installation Method Remote installation uses a PXE or a remote resource server Remote Installation Using a PXE Server In remote installation using a PXE server the network startup PXE function of the PXE server starts up the target server and performs installation in preparation mode This method is used when the target server does not have a CD ROM or floppy disk drive...

Page 87: ... at least one Windows server and a local area network In addition the following environment is required Remote Resource PXE Server Requirements Notes on the PXE server Check that no other PXE server exists on the same LAN Servers installed with software with the PXE function such as the Microsoft RIS function cannot be used as a PXE server table System Requirements for Remote Resource PXE Servers ...

Page 88: ...ee Space The following table shows the amount of free space required for each installation resource Calculate the total resource size Check that the remote resource server PXE server has enough free space free space greater than the space required for the resources When the amount of free space is insufficient you must use more remote resource servers table Free Space Required for Resources Resour...

Page 89: ...g on the same network If the DHCP service function is not installed perform the following procedures to install the DHCP service The following procedures are examples for Windows Server 2003 1 Click Start Control Panel Add or Remove Applications 2 Click Add or Remove Windows Components Click the Dynamic Host Configuration Protocol DHCP service from Network Services The DHCP service is installed 3 ...

Page 90: ... in the CD ROM 2 Check Classic Remote Installation PXE Server and Data packages for Remote Installation and click Ok For Classic Remote Installation OS and Data packages for Remote Installation OS check the items of the corresponding OS The setup window appears 3 Click Next The Destination Folder window appears 4 Select the installation folder and click Next To change the installation folder click...

Page 91: ... the network and click OK The Ready to Install the Application window appears 7 Click Install Installation starts When the installation is completed the InstallShield Wizard Completed window appears 8 Click finish The setup window appears 9 Click Next The License Agreement window appears 10 Select I accept the license agreement and click Next The User Information window appears 11 Enter the user i...

Page 92: ... configure ServerStart image that is required for network booting PXE and click Next To change the installation folder click Browse and select the folder The Select Features window appears Clicking Disk Cost displays the following window where you can check the amount of free space ...

Page 93: ... item to create a new user 14 Enter a user name and a password and click Next The Ready to Install the Application window appears 15 Click Install Installation starts When the installation is completed the InstallShield Wizard Completed window appears 16 Click finish The setup window appears 17 Click Next The License Agreement window appears 18 Select I accept the license agreement and click Next ...

Page 94: ...message prompting you to restart the system appears before or after installation eject the CD ROM and restart the system according to the message When the system restarts insert the ServerStart CD ROM and start installation again If the This program does not respond message appears during restart operation click Exit to continue the restart operation When the installation is completed the completi...

Page 95: ...vices and Applications On the Services list check that PXE Services and TFTP Service have been installed and started Checking the DHCP Service Perform the following check only when the PXE server performs the DHCP service 1 On the PXE server click Start Programs Administrative Tools DHCP to start up the DHCP administrative tool 2 Click Server Options and check that the 060 ClassID server option is...

Page 96: ...est account to obtain the image via network startup PXE 1 Click Start Programs Accessories Windows Explorer and move to the TFTP path the default is C Program Files Fujitsu Siemens DeploymentService tftp 2 Right click the TFTP folder and click Properties 3 Click the Security tab add the Guest account and set the Read Execute List Folder Contents and Read access permissions The preparation of the P...

Page 97: ...hers 2 Create a shared folder for storing resources Create a shared folder for each CD prepared in Step 1 E g E W2K3Sv for Windows Server 2003 3 Extract the resources Using Windows Explorer copy the CD ROM for the resource to the shared folder 3 4 5 Starting Remote Installation Using a PXE Server Perform remote installation using a PXE server in the following procedures Checking the Network Startu...

Page 98: ...n Mode pg 73 and 3 2 2 Configuring Settings in Wizards pg 75 When creating a configuration file on the PXE server start installation Specify the shared name prepared instead of the local CD ROM as installation information Starting Installation 1 On the PXE server start up ServerStart If ServerStart has already been started you do not have to restart it If it is not started click Start Programs Fuj...

Page 99: ...e has already been created go to Step 6 5 Set items in wizards to create a configuration file Refer to 3 2 2 Configuring Settings in Wizards pg 75 Set items in wizards and save the configuration file Exiting a wizard returns to the preparation mode window 6 Click Click here to initiate the Remote Installation process The Remote Installation Target Server window appears ...

Page 100: ...of target system 2 Select the PRIMERGY model type 3 Specify the Configuration File containing the installation settings 8 Click Start Installation Installation starts All disk contents on the target server are deleted The ServerStart Boot Manager window appears Check that the status is Waiting for client ...

Page 101: ...5 Operations after OS Installation pg 133 and perform necessary procedures before starting server operations 3 4 6 Starting Remote Installation Using a Remote Resource Server In remote installation using a remote resource server installation is performed using shared resources on the remote resource server Perform 3 4 4 Preparation of Remote Resources pg 97 before starting installation Configuring...

Page 102: ...k supplied with the server is used 1 Insert the ServerStart floppy disk supplied with the server Make sure that Removable media and A are selected and click Create The network startup setting window for remote installation appears 2 Click OK The Initialization of ServerStart core running window appears and the ServerStart initialization process starts Depending on the hardware configuration this p...

Page 103: ...he configuration file For settings in wizards refer to 3 1 Guided Mode pg 56 or 3 3 Expert Mode pg 79 Set items in wizards and save the configuration file When using the remote floppy specify the path to the shared folder for the remote floppy as the configuration file saving location Specify the shared name of the prepared shared folder instead of the local CD ROM as instal lation source informat...

Page 104: ...cess starts Depending on the hardware configuration this process may take a few minutes When the process is completed the ServerStart Unattended Mode window appears 4 Click Start Installation starts At steps where the CD ROM for resources such as the OS to be installed is necessary the resource is automatically acquired from the resource server via the network 5 Eject the CD ROM and floppy disk an...

Page 105: ... not work 3 5 1 Preparation for Installation Required Software The following software is required for installation on the second and subsequent servers Make sure to have these items close at hand CD ROM for the OS to be installed ServerStart CD ROM ServerStart floppy disk A ServerStart floppy disk containing the configuration file used for installation on the first server B ServerStart floppy disk...

Page 106: ...his process may take a few minutes When the process is completed the Create a ServerStart Floppy Disk window appears 4 Click or insert a Server Start Floppy Disk to Start Server Start The Welcome to ServerStart window appears 5 Click Click here to prepare and or initiate an operation system installation The Select the operating system to be installed window appears 6 Click MS Windows Operating Sys...

Page 107: ...ollow these installation procedures Performing the procedure in 3 2 1 Starting Up the Preparation Mode pg 73 deletes the contents of the ServerStart floppy disk making the disk unavailable for installation on multiple servers 1 Start up ServerStart If ServerStart has already been started you do not have to restart it If it is not started perform the following startup procedures 1 Insert the Server...

Page 108: ...n the OS installation wizard For other items change the settings as necessary You do not need to start up wizards where no settings will be changed If the settings for the first server are not reflected to wizards perform the procedures from copying the floppy disk over again table Settings to be Changed for Installation on Subsequent Servers Window name Setting item name Remarks User Information ...

Page 109: ...r 4 Manual OS Installation This chapter explains how to install the OS in the server without using ServerStart 4 1 Creating Driver Disks 110 4 2 Starting Manual Installation 115 4 3 Installing the LAN Driver 125 ...

Page 110: ...rs Required for Installing Windows Server 2003 x64 Expansion card onboard controller Driver Chipset Driver provided with the ServerStart CD ROM Graphic controller Driver provided with the ServerStart CD ROM Onboard SAS controller Integrated Mirroring SAS Driver Windows 2003 for x64 Edition Drivers Disk V1 21 13L10 1 Onboard LAN RX100 S4 Onboard LAN Driver Windows 2003 x64 Drivers Disk Ver9 25 0 0 ...

Page 111: ...LAN Driver Windows 2000 2003 Drivers Disk Ver10 3 1 SCSI Ctrl U160 lp PG 1301L Standard driver provided with the OS Other expansion cards Driver supplied with the expansion card table Drivers Required for Installing Windows 2000 Server Expansion card onboard controller Driver Chipset Driver provided with the ServerStart CD ROM Graphic controller Driver provided with the ServerStart CD ROM Onboard ...

Page 112: ...een installed uninstall it and install the proper version For details on how to uninstall ServerStart refer to 2 4 2 Uninstalling ServerStart pg 51 Starting ServerStart If ServerStart has already been started you do not have to restart it If it is not started perform the following startup procedures For Creation on a Client Computer 1 Insert the ServerStart Disc 1 CD ROM into the client computer 2...

Page 113: ...pears Make sure to click Exit The Welcome to ServerStart window appears If Start is clicked in the ServerStart Unattended Mode window the installation of the server will start and all disk contents will be deleted 3 Click OK The Initializing ServerStart window appears and the ServerStart initialization process starts Depending on the hardware configuration this process may take a few minutes When ...

Page 114: ...ttes for Windows Server 2003 x64 The FloppyBuilder Driver Disk window appears 3 Click the type of the driver you want to create 4 Click the driver disk you want to create Follow the message and insert a floppy disk 5 Perform the procedures following the messages on the window The floppy disk will be formatted automatically and file copying will start The driver disk is automatically created When a...

Page 115: ...whether Service Pack 4 or later is applied by checking the label of your Windows 2000 Server CD ROM 4 2 1 Installing Windows Server 2003 x64 For details on the OS settings refer to the following URL http www microsoft com technet prodtechnol exchange 2003 Library default mspx 1 Create driver disks Prepare necessary drivers before installing Windows Server 2003 x64 Some drivers are created from the...

Page 116: ...nter key 4 When the following message appears press the S key 5 Follow the instructions in the window to perform installation The message which prompts you to insert the floppy disk appears during the installation insert the driver disk and press the Enter key 6 Follow the instructions from the setup program to continue the installation procedure If a message indicating that the driver has not pas...

Page 117: ...rmation about LAN card advanced setup tool refer to 5 7 1 Intel PROSet Installation pg 165 10 Install the display driver 1 Insert the ServerStart Disc 1 CD ROM into the drive of the server If the ServerStart window appears exit ServerStart 2 Execute the following command on the CD ROM CD ROM drive DRIVERS VIDEO MATROX w2k3x64 setup bat The installation wizard starts up 3 Click Next Follow the inst...

Page 118: ...003 CD ROM Insert the created driver disk Then turn on the server and insert the Windows Server 2003 CD ROM immediately into the CD ROM drive When the active area is specified on the hard disk the following message appears Pressing any key while this message is displayed boots the system from the CD ROM 4 The Windows Server 2003 setup window appears Immediately the following message appears at the...

Page 119: ...command on the ServerStart CD ROM CD ROM drive DRIVERS ChipSet Intel Intel3000 Setup exe The installation wizard starts up 3 Click Next Follow the instructions in the window to perform installation 4 When the InstallShieled R wizard has completed message appears eject the ServerStart CD ROM from the CD ROM drive and click Finish to restart the system 8 Install the LAN driver Install the LAN driver...

Page 120: ...For details refer to the description in the window When applying Service Pack the driver may be replaced with the one in the Service Pack For details refer to each manual supplied with the hardware unit 12 Install high reliability tools To ensure stable server operation refer to Chapter 6 High Reliability Tools pg 169 and install high reliability tools For array type RAID Management Tool ServerVie...

Page 121: ...urn on the server and insert the Windows 2000 Server CD ROM immediately into the CD ROM drive When the active area is specified on the hard disk the following message appears Pressing any key while this message is displayed boots the system from the CD ROM 4 The Windows 2000 Server setup window appears Immediately the following message appears at the bottom of the window Press the F6 key This mess...

Page 122: ... on the ServerStart CD ROM CD ROM drive DRIVERS ChipSet Intel Intel3000 Setup exe The installation wizard starts up 3 Click Next Follow the instructions in the window to perform installation 4 When the InstallShieled R wizard has completed message appears eject the ServerStart CD ROM from the CD ROM drive and click Finish to restart the system 8 Install the LAN driver Install the LAN driver using ...

Page 123: ...tart window appears exit ServerStart 2 Right click the My Computer icon on the desktop and click Manage from the displayed menu 3 Click Device Manager from the displayed list 4 Double click USB 2 0 Root Hub under Universal Serial Bus USB controller The properties window appears 5 Click the Driver tab and click Update Driver The Device Driver Upgrade Wizard window appears 6 Click Next 7 Select Find...

Page 124: ... tools To ensure stable server operation refer to Chapter 6 High Reliability Tools pg 169 and install high reliability tools For array type RAID Management Tool ServerView RAID is installed at the same time When installing RAID Management Tool manually refer to 6 1 1 Installing RAID Management Tool pg 170 The installation of Windows 2000 Server has completed Before Starting Operation After OS inst...

Page 125: ...k Start Administrative Tools Computer Management 2 Click Device Manager On the Device Manager list check if a recognized network adapter is present Window example When a recognized network adapter is present Network adapters appears When a recognized network adapter is present Perform Updating LAN Drivers pg 128 on the LAN device name under Network adapters then Installing the LAN Driver pg 129 on...

Page 126: ...vers are installed and the system is restarted 4 3 1 Installing the LAN Driver Windows Server 2003 x64 The LAN driver is recognized as the network adapters when the OS is installed Perform Updating the LAN Cards pg 126 on all LAN device names under Network adapters and then perform Installing the LAN Driver pg 127 on the Ethernet controllers under Other devices For the following LAN cards the netw...

Page 127: ...owing procedures on each Ethernet controller under Other devices in Device Manager 1 Insert the driver disk created from the ServerStart CD ROM into the server 2 Double click Ethernet controller under Other devices The properties window for the Ethernet controller appears 3 Click Reinstall Driver in the General tab window The Welcome to the Hardware Update Wizard window appears 4 Check No not this...

Page 128: ...ed as follows 2 Insert the driver disk created from the ServerStart CD ROM into the server 3 Double click the icon of LAN device The properties window appears 4 Click Update Driver in the Driver tab window The Welcome to the Hardware Update Wizard window appears 5 Select Install the software automatically Recommended and click Next The driver will be installed table LAN device name LAN cards LAN d...

Page 129: ...d and click Next The driver will be installed 5 Click Finish 6 Click Close to close the properties window 7 Remove the driver disk and restart the system After LAN driver installation names of the LAN devices are displayed as follows 4 3 3 Installing the LAN Driver Windows 2000 Server 1 Insert the driver disk created from the ServerStart CD ROM into the server 2 Right click the My Computer icon on...

Page 130: ...river File window appears 8 Select Floppy disk drive in Search location options and click Next Detected drivers are displayed 9 Click Next Driver installation starts When it is completed a completion window appears 10 Click Finish 11 Click Close to close the properties window When Ethernet controller items are displayed under Other devices perform the above Steps 4 to 11 on all Ethernet controller...

Page 131: ...e Fujitsu PRIMERGY website http primergy fujitsu com table LAN device name LAN cards LAN device name Onboard LAN 1000BASE T Broadcom NetXtreme Gigabit Ethernet PG 1862 Intel R PRO 1000 MT Dual Port Server Adapter PG 1882L Intel R PRO 1000 MF Server Adapter PG 1892L Intel R PRO 1000 MT Server Adapter PG 2861L Intel R PRO 1000 PT Dual Port Server Adapter PG 289L Intel R PRO 1000 PT Server Adapter ...

Page 132: ...132 Chapter 4 Manual OS Installation ...

Page 133: ...these operations before operating the server 5 1 Memory Dump Paging File Setting 134 5 2 Creating a Disk for System Recovery 144 5 3 Storing the System Configuration Information 146 5 4 Creating Maintenance Tools 150 5 5 Notes before Operating the Server 155 5 6 LAN Driver Advanced Setup BACS 160 5 7 LAN Driver Advanced Setup Intel PROSet 165 ...

Page 134: ...1 How to Obtain Memory Dump for Windows Server 2003 and Windows Server 2003 x64 Check the following settings before starting configuration to obtain memory dump Checking Hard Disk Free Space To obtain memory dump sufficient hard disk capacity is required for creating paging files and memory dump files The obtainable dump types and required hard disk capacity are as follows Complete Memory Full Dum...

Page 135: ...ump Minimum amount of useful information for problem identification is recorded If this option is specified a new file is created each time the system unexpectedly stops History of such files is stored in the directory displayed in Small dump directory Paging file 2MB or more Memory dump file 64KB or 128KB Memory Dump File Setting Set up the memory dump file according to the following procedures 1...

Page 136: ...mall memory dump 64KB Minimum information is recorded to the memory dump file Each time a fatal error occurs a new file is created in the directory specified in Small dump directory 2 In Dump file or Small dump directory specify the directory to save the memory dump file with its full path In case of kernel memory dump or complete memory dump if Overwrite any existing file is checked debugging inf...

Page 137: ...verView User s Guide on the PRIMERGY Document Tool CD Paging File Setting Set up the paging file according to the following procedures 1 Log on to the server with administrator privileges 2 Check free space of the drive where the system is installed Check the required amount of free space according to Checking Hard Disk Free Space pg 134 If the drive has no free space refer to Cannot Collect the M...

Page 138: ... paging file size performance may be affected For maximum system efficiency make sure to set Initial size with a value larger than the Recom mended size described in Total paging file size for all drives The recommended size is total memory installed in the system 1 5 However if a program consuming a large amount of memory is regularly used set a larger size as required 9 Enter a value in Maximum ...

Page 139: ...orded If this option is selected space to retain the paging file as large as the whole physical memory 1 3 is required in the boot volume Included information Common header all virtual address pages that are not paged out during STOP Required size Installed physical memory 1 3 Complete memory dump cannot be used on the computer in which the 2GB or more memory is installed Kernel Memory Dump Inform...

Page 140: ...ion process information threads information stuck page unloaded module information Required size 2MB or more Memory Dump File Setting Set up the memory dump file according to the following procedures 1 Log on to the server with administrator privileges 2 Check free space of the drive where the memory dump file is to be stored Check the required amount of free space according to Checking Hard Disk ...

Page 141: ...ectory to save the memory dump file with its full path In case of kernel memory dump or complete memory dump if Overwrite any existing file is checked debugging information is overwritten to the specified file every time 7 Click OK to close the Startup and Recovery window 8 Click OK to close the System Properties window 9 Restart the system The setting is enabled after the system is restarted For ...

Page 142: ...he drive where the system is installed Check the required amount of free space according to Checking Hard Disk Free Space pg 139 If the drive has no free space refer to Cannot Collect the Memory Dump pg 241 3 Click Start Settings Control Panel 4 Double click the System icon The System Properties window appears 5 Click the Advanced tab and click Performance Options The Performance Options window ap...

Page 143: ...nded in Total paging file size for all drives When a smaller value is specified for the paging file size performance may be affected We recommend to specify the paging file size larger than the recommended value 9 Specify the Maximum size Specify a value larger than the Initial size 10 Save the settings Click Set in the Paging file size for selected drive section The settings are saved and the val...

Page 144: ...recovery disk To create a recovery disk you need an unused formatted floppy disk Prepare it in advance 5 2 1 Creating the Automated System Recovery ASR Set For Windows Server 2003 and Windows Server 2003 x64 After setting up Windows Server 2003 create a system recovery set To do this you need an unused formatted floppy disk and a medium to store back up files 1 Click Start All Programs Accessories...

Page 145: ... to close the Backup Progress window An automated system recovery set has been created Store the automated system recovery set just created in a secure location 5 2 2 Creating a System Recovery Disk For Windows 2000 Server After setting up Windows 2000 Server create a system recovery disk To do this you need an unused formatted floppy disk 1 Put a label showing Windows 2000 system recovery disk on...

Page 146: ...U memory internal hard disk unit baseboard or expansion card is added removed or changed When the Remote Management Controller information is changed As the stored system configuration information will be used for maintenance operation Cautions Server Management Tools disk is exclusively for this server Do not use it on other systems Otherwise the systems may be damaged Only the information that i...

Page 147: ...py disk drive and turn on the server The window for selecting a keyboard appears 2 Select a keyboard Select 1 for Japanese keyboard or select 2 for English keyboard Japanese keyboard is selected by default 3 When the DOS prompt window appears enter the following command and press the Enter key A SMT biossave bat If the storage process has already been conducted with Server Management Tools a store...

Page 148: ...For details of ServerView refer to ServerView User s Guide 1 Insert the Server Management Tools disk into the floppy disk drive and turn on the server The window for selecting a keyboard appears 2 Select a keyboard Select 1 for Japanese keyboard or select 2 for English keyboard Japanese keyboard is selected by default 3 When the DOS prompt window appears confirm that the BIOS stored information fi...

Page 149: ...with the OS Boot Monitoring function enabled enable the function again before resuming operation For details of ServerView refer to ServerView User s Guide 1 Insert the Server Management Tools disk into the floppy disk drive and turn on the server The window for selecting a keyboard appears 2 Select a keyboard Select 1 for Japanese keyboard or select 2 for English keyboard Japanese keyboard is sel...

Page 150: ...erverStart CD ROM When creating the tools on a client computer it is necessary to install ServerStart on the client computer beforehand Install it according to 2 4 Preparation for Using ServerStart on a Client Computer pg 49 If ServerStart of a different version is installed in the computer make sure to uninstall the ServerStart Then perform installation again For details on how to uninstall Serve...

Page 151: ...tarts up and a message prompts you to insert the ServerStart floppy disk 2 Insert the attached ServerStart floppy disk into the server s floppy disk drive Then make sure Removable media and A are selected and click Create A network setup window for remote installation appears If a configuration file already exists in the ServerStart floppy disk and OK is clicked without clicking Create the ServerS...

Page 152: ...tialization process starts Depending on the hardware configuration this process may take a few minutes When the process is completed the Create a ServerStart Floppy Disk window appears 4 Click or Insert a ServerStart Floppy Disk to Start ServerStart The Welcome to ServerStart window appears 5 Eject the ServerStart floppy disk ...

Page 153: ...rStart FloppyBuilder window appears 2 Click Hardware Configuration Tools 3 Click the tool you want to create Insert the prepared floppy disk by following the message 4 Perform the subsequent operations according to the messages on the window The floppy disk will be formatted automatically and file copying will start The respective tools will be created automatically When a message appears indicati...

Page 154: ...isk Prepare it in advance 1 Start up ServerStart and Click FloppyBuilder For details on procedures for starting up ServerStart refer to Starting ServerStart pg 151 2 Click DOS Diskette 3 Perform the subsequent operations according to the messages on the window The floppy disk will be formatted automatically and file copying will start The DOS floppy disk will be created automatically When a messag...

Page 155: ...Options pg 175 For the settings for the installed applications supplied with the product refer to the manuals of each application For notes on ServerView security refer to the ServerView User s Guide 5 5 1 Applying the Hotfix A hotfix needs to be applied in order to operate the server For the hotfix use the ServerStart Disc 1 CD ROM supplied with the server Installing Windows 2000 Server To instal...

Page 156: ... partition arbitrarily Drive letters specified with Disk Manager in expert mode will be sequentially assigned from the first partition with C D E when installation is completed and an unused drive letter will be assigned to the CD ROM drive To change the drive letter perform the following procedures after installation You cannot change the drive letters for the system and boot drive For Windows Se...

Page 157: ...irection to the actual power off If this time is set insufficiently the power will be cut off before system shutdown which may result in destruction of data For more details refer to the manuals for UPS and UPS management software Power Supply Control by UPS Change the BIOS Settings to turn on the server automatically at power recovery or during scheduled operation using the UPS management softwar...

Page 158: ...e WOL function on this server To control power supply via a LAN make sure you connect the onboard LAN and set the onboard LAN adapter bind to 1 BIOS Setup Utility Setting When power management is performed via a LAN configure the settings as follows using the BIOS Setup Utility This is set to Enabled by default 1 Start the BIOS Setup Utility 8 2 1 Starting and Exiting the BIOS Setup Utility pg 205...

Page 159: ...u do not need them for the system operation Notes on 24 hour Operation Automated System Operation To provide an extra margin of safety against unintentional damage introduce disaster prevention measures in the office and keep disaster prevention personnel such as a security guard or janitor in the building Unintentional Power off Prevention We recommend the installation of a special power supply d...

Page 160: ...e of Intel PROSet Use Intel PROSet pg 165 to perform the following advanced setups of a LAN card Use the Teaming function between LAN cards or between a LAN card and the onboard LAN Setup a VLAN using a LAN card Perform the other advanced setups of a LAN card 5 6 1 BACS Installation If Broadcom Control Suite 2 is not displayed in the Control Panel install BACS according to the following installati...

Page 161: ...ations after OS Installation 2 Click Next License agreement window appears 3 Click I accept the terms in the license agreement and click Next Custom Setup window appears 4 Click Next Proceed the installation by following the window instruction ...

Page 162: ...ons When the window below appears during the installation procedure check BASP and click Next 5 6 2 VLAN Setup Procedure 1 Start up BACS The procedure differs depending on the OS being used For Windows Server 2003 Windows Server 2003 x64 1 Click Start Control Panel Broadcom Control Suite 2 For Windows 2000 Server 1 Click Start Settings Control Panel The Control Panel window appears 2 Start up Broa...

Page 163: ...layed when the Add VLAN window appears The VLAN ID should be identical with the switch setting The VLAN Name does not need to be identical with the switch setting You cannot use a VLAN ID or VLAN Name that has already been used Enter another set value 5 When the setting for the team is completed click OK 6 Click Apply to apply the settings After the network is temporarily disconnected a window is ...

Page 164: ...th the following log may be stored in the system log file of the event viewer at system start up Since such event logs will be stored even if the Teaming function and VLAN function are operated normally ignore them Source Blfm ID 8 Type Error Description Could not bind to adapter DEVICE adapter name adapter name varies depending on the OS or hardware configuration ...

Page 165: ...e onboard LAN Perform the other advanced setups of the onboard LAN 5 7 1 Intel PROSet Installation If the tabs such as Link Teaming and VLANs are not displayed in the property of LAN adapters which can be selected from the Device Manager install Intel PROSet according to the following installation procedures 1 Execute the following file contained in the ServerStart Disc 1 CD ROM For Windows Server...

Page 166: ...r or Network and Dial up Connections When deleting a virtual adapter make sure to use Intel PROSet When the Teaming function is being used you can only use the following protocols For AFT SFT Static link type IP NetBEUI IPX NCP IPX NetBIOS For ALB type IP IPX NCP When the Teaming function is being used you cannot use the hardware assist function of IPSEC Do not use this function even if the functi...

Page 167: ...or Teaming Configuration Procedure 1 Start up Intel PROSet The procedure differs depending on the OS being used For Windows Server 2003 Click Start Administrative Tools Computer Management For Windows 2000 Server Click Start Programs Administrative Tools Computer Management 2 Click Network adapters under Device Manager and double click a LAN adapter to incorporate in a Team 3 Click the Teaming tab...

Page 168: ...and Dial up Connections VLAN Configuration Procedure 1 Start up Intel PROSet The procedure differs depending on the OS being used For Windows Server 2003 Click Start Administrative Tools Computer Management For Windows 2000 Server Click Start Programs Administrative Tools Computer Management 2 Click Network adapters under Device Manager and double click a LAN card to setup a VLAN 3 Double click th...

Page 169: ...er operations we recommend that high reliability tools be installed This chapter explains the installation and necessary settings of high reliability tools 6 1 RAID Management Tool 170 6 2 Server Monitoring Tool ServerView 171 6 3 Solving Problems Early DSNAP 174 ...

Page 170: ... Install RAID Management Tool individually using the standard installer follow the procedures below Before installing RAID Management Tool check that TCP IP is installed and works properly 1 Log on to the server with administrator privileges Exit all programs before starting installation Installation will fail if Event Viewer or Computer Management is run 2 Insert the Array Controller Document Too...

Page 171: ...ing countermeasures must be taken For that reason monitoring the server with ServerView is necessary If ServerView is not applied the following very serious problems may occur RAID Error Monitoring ServerView notifies of the RAID errors In an environment where ServerView is not applied the administrator is not notified of the RAID errors Leaving the RAID error unattended may lead to a system stop ...

Page 172: ...pply irregularities cannot be detected during operation In order to detect the problem the server must reboot to run the BIOS Setup Utility or the Server Management Tools System stops due to power supply failures cannot be prevented 6 2 1 Installing ServerView When Installed Using ServerStart If the OS is installed using ServerStart ServerView will be installed at once with the OS and other high r...

Page 173: ...erView installation referring to 2 4 Checking after Installation in ServerView User s Guide Boot Monitoring Setting We recommend enabling the Boot Monitoring function after ServerView is installed For setting procedures and explanation on the function refer to Restart Settings Tab of 3 4 Serious Error Handling ASR in ServerView User s Guide ...

Page 174: ...d disk CD ROM drive PROGRAMS Japanese DSNAPx64 DSNAPx64 EXE For Windows Server 2003 Windows 2000 Server When installing DSNAP separately copy the following file stored in the ServerStart Disc 1 CD ROM into the server s hard disk CD ROM drive PROGRAMS Japanese DSNAP DSNAP EXE 6 3 2 How to Use DSNAP For Windows Server 2003 x64 Refer to the following file stored in the ServerStart Disc 1 CD ROM Use a...

Page 175: ...his server 7 1 Before Installing Internal Options 176 7 2 Removing and Attaching the Top Cover 178 7 3 Installing Memory Modules 181 7 4 Installing Expansion Cards 185 7 5 Installing an Internal CD ROM Drive Unit 193 7 6 Installing an Internal Hard Disk Unit 196 7 7 Connection of Optional Devices 201 ...

Page 176: ... options and USB equipment make sure to use the products in the system configuration diagram for stable PRIMERGY server operations Fujitsu does not guarantee that the server related products will operate properly if you use unauthorized third party options When installing removing internal options to from the server turn off the server all peripheral devices and any other connected devices Also un...

Page 177: ...ered parts of internal options are exposed They can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards If devices are installed using the methods other than those outlined in this chapter or disassembled the warr...

Page 178: ...d remove all cables e g SCSI and LAN cables from the server 1 4 3 Turning Off the Server pg 33 3 Loosen the two screws on the front of the server When removing or attaching the top cover turn off the server and all peripheral devices Also unplug all power cables from the server Failure to do so may cause electric shock 1 4 3 Turning Off the Server pg 33 Use tip preventing stabilizers when installi...

Page 179: ...he server holding its back tightly to remove from the rack When sliding the server or pushing it back be careful not to pinch fingers or clothes Failure to do so may cause injury If the server is pulled too much it may fall and cause injury When pulling out the server from the rack make sure to hold the rear half of the server A spring inside the rail may cause the server to fall Lock Hold the rea...

Page 180: ... the Top Cover To attach the top cover simply reverse the removal procedures Make sure that no tools or unnecessary components were left inside the server before attaching the top cover back into place When sliding the server backward press the locks on both of the rails to unlock Before turning on the server make sure that the top cover is attached Rear of the Server Top cover ...

Page 181: ... installing or removing memory Failure to do so may cause burns When installing or removing memory modules make sure to remove the screws on the specified points only Failure to do so may cause injury Also it may cause failures Touch only the specified part of the printed circuit board Failure to do so may cause injury Also it may cause failures The circuit boards and soldered parts of internal op...

Page 182: ... module at a time Installation Order Install DIMMs in the order of DIMM 1A 1B 2A and 2B starting with the least capacity 7 3 2 Installable Memory Modules The following memory module types can be used on this server table List of Installable Memory Modules Product name Model Remarks Memory Module 512MB PG RM51BE 512MB 512MB DIMM 1 Memory Module 1GB PG RM1BE 1GB 1GB DIMM 1 Memory Module 2GB PG RM2BE...

Page 183: ...emory module properly into the memory slot The levers close If the levers are not closed completely push them with your fingers Removing Open the levers on both ends 4 Check that the memory module is inserted all the way 5 Attach the top cover 7 2 Removing and Attaching the Top Cover pg 178 Make sure not to open the clips outward too quickly because the memory module may pop up which could cause d...

Page 184: ...the server Replacement Procedures of a Defective Memory Module 1 Refer to the system event log and check the defective memory slot position 9 3 System Event Log pg 245 2 Replace the defective memory module with a new memory module according to the procedures described in 7 3 3 How to Install Remove Memory Modules pg 183 3 Startup BIOS Setup Utility 8 2 1 Starting and Exiting the BIOS Setup Utility...

Page 185: ...lectric shock 1 4 3 Turning Off the Server pg 33 The circuit boards and soldered parts of internal options are exposed They can be damaged by static electricity Before handling them first touch a metal part of the server to discharge static electricity Do not touch the circuitry on boards or soldered parts Hold the metallic areas or the edges of the circuit boards Expansion cards are susceptible t...

Page 186: ...be installed PCI Slot is compliant to PCI local bus specifications Version 2 2 The figure below shows the slot locations For Basic Card Slot For PCI Slot Conversion kit optional Rear PCI slot 1 PCI X 64bit 66MHz Full Height PCI slot 2 PCI X 64bit 66MHz LowProfile Rear PCI slot 1 PCI Express Full Height PCI slot 2 PCI X 64bit 100MHz LowProfile ...

Page 187: ...rivers If the expansion cards are installed in wrong order they will not function properly Not installable table List of Installable Expansion Cards Installable expansion card Model name Number of cards Remarks SCSI Ctrl U160 lp PG 1301L 1 2 For an external SCSI option Ultra 160 SCSI LowProfile Eth Ctrl 1000 BASE T Cu lp PG 1892L 2 2 1000BASE T LowProfile Eth Ctrl 1000 BASE SX Fibre LC lp PG 1882L...

Page 188: ...table List of Installable Expansion Cards Installable expansion card Model name Number of cards Remarks SCSI Ctrl U160 lp PG 1301L 1 1 2 For an external SCSI option Ultra 160 SCSI LowProfile Eth Ctrl 1000 BASE T Cu lp PG 1892L 1 1000BASE T LowProfile Eth Ctrl 1000 BASE SX Fibre LC lp PG 1882L 1 1000BASE SX LowProfile Eth Ctrl 2x1Gbit PCI E 1000 BASE T lp PG 2861L 1 1 1000BASE T Dual Port PCI Expre...

Page 189: ...uired Driver Disks pg 110 Notes Pertaining to Cards For notes about a specific expansion card refer to the manuals supplied with the card and the notes provided with the server Also check the following for an expansion card SCSI card Connect a SCSI option supported by this server to the SCSI card Unsupported SCSI options are not guaranteed ...

Page 190: ...he server and remove the top cover 7 2 Removing and Attaching the Top Cover pg 178 2 Touch a metal part of the server to discharge static electricity 3 Loosen the screws on the rear of the server and remove the PCI riser card locking frame 4 Install an expansion card to the PCI riser card locking frame When installing a card to PCI slot 2 Remove the PCI slot cover and install an expansion card Scr...

Page 191: ...sion slot cover Make sure to keep the removed slot cover for later use 5 When installing a LowProfile card fasten the expansion card and Extension slot cover before installation to the slot 1 1 Fasten them with the screws supplied with the Extension slot cover 2 Insert the expansion card securely into slot 1 Expansion card Extension slot cover LowProfile slot cover Expansion card LowProfile Extens...

Page 192: ... system resource information On the Advanced menu of the BIOS Setup Utility set and confirm the following items Set Reset Configuration Data to Yes 8 2 5 Advanced Menu pg 212 Confirm that the PCI IRQ Line n n is 1 to 8 is Auto on the PCI Configuration submenu 8 2 7 PCI Configuration Submenu pg 215 How to Remove an Expansion Card To remove the expansion card simply reverse the installation procedur...

Page 193: ...rnal DVD RAM drive unit Before installation or removal turn off the server and all peripheral devices Also unplug all power cables from the server Failure to do so may cause electric shock 1 4 3 Turning Off the Server pg 33 When installing a CD ROM drive hold it by the side Applying force to the top may cause failures The circuit boards and soldered parts of internal options are exposed They can b...

Page 194: ...Removing and Attaching the Top Cover pg 178 2 Touch a metal part of the server to discharge static electricity 3 Loosen the screws of the dummy unit and remove the dummy unit Slide the dummy unit backward and lift it up Make sure to keep the removed dummy units for later use 4 Install the CD ROM drive unit Insert the stopper latches of the CD ROM drive unit into slots of the server Screw Dummy uni...

Page 195: ...drive unit forward tighten the screws and connect IDE cable and power cable 6 Attach the top cover 7 2 Removing and Attaching the Top Cover pg 178 How to Remove the CD ROM Drive Unit To remove the CD ROM drive unit simply reverse the installation procedures Screw IDE cable Power cable ...

Page 196: ...ut 30 seconds until the disk stops completely Rough handling of the hard disk unit can damage the stored data To cope with any unexpected problems always back up important data When backing up data to another hard disk unit you should make backups on a file or block basis Use the unit in a dry place with low airborne dust levels Take great care so that you do not hit the hard disk or bring it into...

Page 197: ...g internal hard disk units can be installed on this server Notes on Configuring Array Install internal hard disk units with the same model number on bay1 and bay2 Slot Number Slot numbers displayed on RAID Management Tool and their corresponding hard disk bay numbers are as follows table List of Installable Internal Hard Disk Units Product name Model Overview HDD SAS 15k 73GB hot plug 3 5inch PG H...

Page 198: ...unit from the bay where an internal hard disk unit will be installed A dummy unit is installed in a bay where internal hard disk unit is not installed Pressing the tabs on both sides of the dummy unit inward pull it out forward Make sure to keep the removed dummy units for later use 4 Install the internal hard disk unit to the server Insert the internal hard disk unit all the way into the bay with...

Page 199: ...ff the Server pg 33 2 Touch a metal part of the server to discharge static electricity 3 Remove the internal hard disk unit Pressing the tab on the front of the internal hard disk unit hold up the handle 1 and pull it forward 2 Hold the internal hard disk unit with both hands to pull it out 4 Install a new internal hard disk unit or a dummy unit 7 6 3 How to Install the Internal Hard Disk Unit pg ...

Page 200: ...failure LED on each bay 2 Touch a metal part of the server to discharge static electricity 3 Hold the handle up while pressing the front tab on the defective hard disk unit pull the hard disk unit from 1 to 3cm forward and disconnect it from the SAS connector Do not fully pull the hard disk unit out of the server 4 Wait for a minute or longer until the motor on the hard disk unit stops rotating th...

Page 201: ...ted as shown below Notes on External SCSI Options SCSI ID Setting Note that the settings of each device do not overlap SCSI Cable Select appropriate SCSI cables to connect the external SCSI option as usage table List of Connectable External SCSI Option Product name Model PRIMERGY SX10 PG R1BC4 table List of SCSI Cables Connector types Length Model Remarks VHDCI 68 pin Half pitch 68 pin 1 8m PG CBL...

Page 202: ...202 Chapter 7 Installing Internal Options ...

Page 203: ...ter 8 Configuring Hardware and Utilities This chapter explains how to make the environment settings necessary to operate the server and how to use each utility 8 1 Jumper Settings 204 8 2 BIOS Setup Utility 205 ...

Page 204: ...Do not change the jumper settings except when deleting the BIOS password 8 1 1 Jumper Location and Settings Jumper Location The jumper of the server is located on the baseboard as shown below Jumper Settings table Jumper Settings Short setting Description At the time of purchase To delete password Rear Front Jumper 1 2 3 1 2 3 1 2 3 1 2 3 ...

Page 205: ...ge F2 BIOS Setup F12 BOOT Menu is displayed on the screen The Main menu is displayed when POST completes When the Main menu is not displayed When the Main menu is not displayed because the F2 key is pressed at wrong timing press the Ctrl Alt Delete keys at the same time to reset restart the system and then start the BIOS Setup Utility Item Specific Help Change Values Enter F10 Select Item Select M...

Page 206: ...etup Utility Window Key Description F1 Displays the system information Press the Esc key to close it Esc Ends a submenu and returns to the previous menu Or displays the Exit menu Scrolls through items to be set Switches between menus Changes the value of an item Enter Selects an item In items in which is displayed the submenu appears F9 Sets each item to its initial default value F10 Saves the val...

Page 207: ...s to move the cursor to Yes or No and press the Enter key If you selected Save Changes Exit from the Exit menu Select Yes to exit After saving changes to settings the BIOS Setup Utility closes and the server restarts Select No not to exit The display returns to the BIOS Setup Utility window If you selected Discard Changes Exit from the Exit menu Select Yes to save changes before exit The BIOS Setu...

Page 208: ...nt date The system date is set in month day year format For example September 20 2006 is set as 09 20 2006 Standard IDE Sets the operating mode for connected IDE devices Press the Enter key to display the 8 2 3 Standard IDE Submenu pg 209 window Boot Options Sets system startup options Press the Enter key to display the 8 2 4 Boot Options Submenu pg 210 window Base Memory A usable base memory size...

Page 209: ... Submenu Item Setting Description PIO Mode PIO 4 Displays the current Programmed I O PIO transfer mode The fastest PIO transfer mode among connected IDE devices is automatically set DMA Mode UDMA 2 Displays the current Direct Memory Access DMA data transfer mode The fastest DMA transfer mode among connected IDE devices is automatically set Firmware Displays the firmware version Item Specific Help ...

Page 210: ...m startup or not Quiet Boot Disabled Unchangeable Sets to display the logo screen instead of POST information or not Boot Menu Enabled Unchangeable Sets to display the boot drive selection window after POST or not By selecting the boot drive in the Boot Menu window startup can be done from the selected boot drive regardless of the Boot Sequence setting NumLock Auto Unchangeable The state of the Nu...

Page 211: ...ays when LAN1 Remote Boot is set to PXE The order of devices to boot the OS is set by pressing Enter Use the keys to change the order of priority for the selected device Booting from a selected device can be disabled with the Space key The mark is displayed by the name of the disabled device If a non existing device is displayed delete it from the list by pressing the key table Items on the Boot O...

Page 212: ...on Submenu pg 216 window Power On Off Configures power On Off settings Press the Enter key to display the 8 2 9 Power On Off Submenu pg 218 window IPMI Configures server management settings Press the Enter key to display the 8 2 10 IPMI Submenu pg 219 window Reset configuration Data Yes No At the time of purchase Sets to initialize the Extended System Configuration Data ESCD where the system resou...

Page 213: ... management port In this case set Serial 1 to Disabled USB Enable Ports All Unchangeable Sets to use the USB port or not USB 2 0 Host Controller Enabled Unchangeable Sets to enable the USB controller 2 0 standard or not USB BIOS Supported Devices Auto Unchangeable Sets if the USB device can be used on the OS that does not support USB USB Boot Delay 0 s Unchangeable Sets the delay time by the secon...

Page 214: ... mouse connector or not LAN Controller LAN1 2 Unchangeable Sets to enable the onboard LAN controller or not LAN1 Remote Boot Disabled At the time of purchase PXE Sets to perform a network boot or not This function allows booting the server via the network It is used for remote installation of the OS etc LAN2 Remote Boot Disabled At the time of purchase PXE Management LAN Enabled Unchangeable Sets ...

Page 215: ...I SLOTS Configuration submenu window Option ROM SCAN PCI slot 1 2 Enabled Disabled At the time of purchase Sets to initialize the extended ROM in each PCI slot or not PCI IRQ Configuration Sets PCI IRQs for the PCI slots Press the Enter key to display the PCI IRQ Configuration submenu window PCI IRQ Line 1 8 Auto Unchangeable Sets the PCI IRQ Item Specific Help Change Values F10 Select Item Select...

Page 216: ...etting This item is displayed only when Intel Xeon Processor 3040 or 3070 or Intel Celeron D Processor 346 is installed CPU Halt Mode Enhanced Unchangeable Configures the CPU internal setting This item is displayed only when Intel Xeon Processor 3040 or 3070 or Intel Pentium D Processor 925 is installed NX Memory Protection Disabled At the time of purchase Enabled Sets to enable execute disable bi...

Page 217: ...yed only when Intel Xeon Processor 3040 or 3070 or Intel Pentium D Processor 925 is installed CPU MC Status Clear Next Boot Unchangeable Configures the CPU internal setting Discard Timer Mode 1024 clocks Unchangeable Configures the delayed transfer of PCI bus burst transfer SMART Device Monitoring Enabled Unchangeable Sets to monitor SMART device or not High Precision Event Timer Disabled Unchange...

Page 218: ... or not Wake Up Timer Disabled Unchangeable Sets if the power is turned on at a certain time or after a certain time has passed A separate program is necessary for setting startup time Sets the following items if Wake Up Timer is set to Enabled Wake Up Time Sets the startup time when using Wake Up Timer Wake Up Mode Daily Unchangeable Sets the startup mode when using Wake Up Timer Item Specific He...

Page 219: ...erwise the power may not be turned on at the specified time table Items on the IPMI Submenu Item Setting Description SEL Load Displays the usage of event log space as a percentage Clear System Event Log Disabled Unchangeable Sets to clear the event log or not Event Log Full Mode Overwrite Unchangeable Sets to overwrite the event log when space available for it becomes full Note Changing this setti...

Page 220: ...on using RemoteControlService Press the Enter key to display the LAN Settings Submenu pg 220 window Reset Configuration DATE Yes No At the time of purchase Sets to reset flag and play information which is saved in Extended System Configuration Data ESCD at the booting or not table Items on the LAN Settings Submenu Item Setting Description DHCP Disabled At the time of purchase Enabled Sets to obtai...

Page 221: ...andard At the time of purchase Extended Keyboard can be locked while initializing expansion card When an expansion card that can be setup during system start up is installed the expansion card settings can be protected by locking the keyboard This item can be set only when Setup Password is specified Set System Password Sets a system password Setting a system password makes it necessary to enter t...

Page 222: ...he system is started with Wakeup on LAN This item can be set only when System Password Mode is set to System System Load Standard At the time of purchase Diskette CDROM Lock Sets to enable system startup from a floppy disk or CD ROM or not Setup Prompt Disabled Enabled At the time of purchase Sets to display a setup message F2 BIOS Setup F12 BOOT Menu on the POST window during system startup or no...

Page 223: ...tarting the system while the ServerStart CD ROM or DOS floppy disk is inside make sure to disable the OS Boot Monitoring function If the system is started with this function enabled the server may automatically turn off or restart improperly When setting this function refer to ServerView User s Guide to fully learn about its specifications and operation methods in order to use it properly with the...

Page 224: ...ing with ASR R Next Boot uses Boot option Unchangeable Sets the boot device during the restart This item can be set when Diagnostic System is not set to Disabled or Disk Not Installed Device Instance 1 Unchangeable This item can be set only when Diagnostic System is set to LAN Temperature Monitoring Disabled Unchangeable Sets if the server can be turned on when the temperature is not in its operat...

Page 225: ... Enabled the following parameters appear Set each of them If it is set to Disabled the items are not displayed Baud Rate 1200 2400 4800 9600 At the time of purchase 19 2K 38 4K 57 6K 115 2K Sets the speed of the console redirection connection in bps Protocol VT100 VT100 8bit PC ANSI 7bit PC ANSI VT100 At the time of purchase Sets the console type for console redirection Flow Control None XON XOFF ...

Page 226: ...it Exits the BIOS Setup Utility without saving current settings Previously saved settings remain valid Get Default Values Returns to the server s default values for all items Load Previous Values Sets all items to the values before the last changes by reading from CMOS Current setting values are discarded Item Specific Help Change Values F9 Advanced Security Server Exit Main Save Changes Exit Disc...

Page 227: ...t become necessary after starting to use this server as well as daily care and maintenance 9 1 Daily Maintenance 228 9 2 Troubleshooting 230 9 3 System Event Log 245 9 4 Security 249 9 5 Backup 253 9 6 Restoring the System 256 9 7 Reinstalling the OS 258 9 8 Maintenance Service 259 ...

Page 228: ...Monitoring Tool ServerView ServerView is software that monitors whether the server hardware is in a normal state in order to protect important server resources When using ServerView the server hardware is monitored all the time If an error that could cause trouble is detected the administrator is notified in real time which enables early detection This allows the server administrator to remove a s...

Page 229: ...tric shock To keep the server in good condition use a vacuum cleaner periodically to remove dust deposits Cleaning components CPUs Dust deposits must be removed because it will impair the cooling performance Fans Remove dust from and around the fans Memory expansion cards Remove dust between memory modules and between expansion cards Remove dust from the connector before adding a memory module or ...

Page 230: ...MERGY information For the latest information on PRIMERGY update modules drivers and software refer to the Fujitsu PRIMERGY website http primergy fujitsu com 9 2 1 Hardware Troubleshooting This section explains hardware related troubleshooting If hardware does not operate properly or if a failure is suspected check the following For optional devices refer to manuals supplied with options Server The...

Page 231: ...sary adjustments For details refer to the manual of the display There may be an error in the system area of the memory Contact an office listed in the Contact Information of Start Guide Typing using the keyboard does not display any characters or the mouse cursor does not move Check to see whether the keyboard and mouse are connected properly If they are not connected turn the server off and then ...

Page 232: ...stem Fan The server has five system fans Contact an office listed in the Contact Information of Start Guide when a system fan fails The system fan cable is disconnected Reconnect the fan cable to the connector with the corresponding code number 1 3 4 Baseboard pg 27 SCSI Devices For connecting an external SCSI optional device using SCSI card The unit does not operate properly Check to see whether ...

Page 233: ... the message still appears replace the keyboard If the message still appears the baseboard must be replaced Contact an office listed in the Contact Information of Start Guide System RAM Failed at offset h A memory error has occurred Turn the server off and check that the memory modules are installed properly If the message appears even after the server is turned on again check the error log and re...

Page 234: ...e settings A date and time error has occurred Enter the correct date and time in the 8 2 2 Main Menu pg 208 of the BIOS Setup Utility If the message still appears the baseboard must be replaced Contact an office listed in the Contact Information of Start Guide Previous boot incomplete Default configuration used An error was detected due to incompleting POST at the previous startup or power off res...

Page 235: ...n BIOS setup Memory module failed This module is no longer available for the operating system A memory error has occurred Turn the server off and check that the memory modules are installed properly If the message appears even after the server is turned on again check the error log and replace the memory modules 7 3 Installing Memory Modules pg 181 If the message still appears the baseboard must b...

Page 236: ...s necessary to the error log and replace the components in the relevant section Contact an office listed in the Contact Information of Start Guide iRMC reports sensor status WARNING temp iRMC reports sensor status CRITICAL Voltages A voltage error has occurred Turn the server off and unplug the power cable from the outlet Turn the server back on If the message still appears the baseboard must be r...

Page 237: ...n press the R key ERROR Fail to create data file The following are possible causes Check the floppy disk status again The floppy disk is not inserted into the floppy disk drive Insert the proper floppy disk and then retry The floppy disk is write protected Disable the write protect and retry There is an error in the contents of the floppy disk Create the Server Management Tools disk again If this ...

Page 238: ...ties supplied with the OS Installation subsequent restart and logon are performed automatically as necessary In rare cases however automatic logon is not performed and the logon window appears In this window use the user name and password you have set before starting installation After logon the setup procedures are continued Error Messages during Installation The following error messages may appe...

Page 239: ...ollowing procedures 1 Insert the OS CD ROM into the CD ROM drive The OS CD ROM must be either Windows Server 2003 CD that has applied SP1 Windows Server 2003 x64 CD or Windows Server 2003 R2 Disc 1 CD ROM 2 Move to the i386 folder of CD ROM drive 3 Start the command prompt and execute the following commands to extract tftp exe in the Systemroot system32 folder CD ROM drive i386 expand r tftp exe T...

Page 240: ... the LAN Driver Windows Server 2003 pg 128 Application Error in the OS Installation Wizard in ServerStart Preconfiguration Mode Executing the preconfiguration mode on a client computer installed with Microsoft Visual Studio 6 0 Service Pack 5 will cause an application error Install ServerStart in a client computer in a different environment or use the guided mode on this server This problem does n...

Page 241: ...not respond during the timeout period This message may appear when an expansion card such as a SCSI card is installed However this is not a problem 15 The device is not ready for access yet 62 This computer is a domain PDC at the root of forest Use the net command net time setsntp server name to configure it for synchronization from an external time source Cause An NTP was selected as a component ...

Page 242: ...corrupted use the repair information stored on the recovery disk created at the installation to restore the system For restoration procedures refer to the following 9 6 1 For Windows Server 2003 Windows Server 2003 x64 pg 256 9 6 2 For Windows 2000 Server pg 257 Failed in Remote Installation If remote installation fails check the following Checking Services Check that the DHCP PXE Service and TFTP...

Page 243: ...k the My Computer icon on the desktop and click Manage from the displayed menu 2 Select Services from the Services and Applications menu 3 From the details select SNMP Service 4 Select Start from the Action menu To have the service automatically started each time the OS starts double click SNMP Service from the details and select Automatic for the Startup type setting on the displayed window Time ...

Page 244: ...being written to the hardware clock When you do not want the time on the OS to be written to the hardware clock at an OS shutdown comment the following line out in etc rc0 d S01halt runcmd Syncing hardware clock to system time sbin hwclock CLOCKFLAGS runcmd Syncing hardware clock to system time sbin hwclock CLOCKFLAGS Procedure for reflecting the hardware clock value to the time on the OS To refle...

Page 245: ...roller on the baseboard that manages temperature and voltage sensors Viewing the system event log Saving the system event log Deleting the System Event Log When a system event log occurs save the log using Server Management Tools and contact an office listed in the Contact Information of Start Guide The Server Management Tools disk supplied with this server is for use with this server only Do not ...

Page 246: ... 1 Insert the Server Management Tools disk into the floppy disk drive and turn on the server The window for selecting a keyboard appears 2 Select a keyboard Select 1 for the Japanese keyboard or 2 for the English keyboard The Japanese keyboard is selected by default 3 Enter the following command and press the Enter key A SMT IPMIVIEW EXE The IPMI Tool window appears Only the following functions ar...

Page 247: ...anagement Tools The menu window of Server Management Tools appears 2 Use the and keys to select System Event Log SEL and press the Enter key The SYSTEM EVENT LOG SEL window appears 3 Use the following key operations to scroll the window and check the contents PageUp PageDown Ctrl Home Ctrl End 4 To exit the system event log press the Esc key 004 MMM DD YYYY HH MM SS 003 MMM DD YYYY HH MM SS 002 MM...

Page 248: ...Press the F2 key 4 Enter the name of the file to save the system event log to and press the Enter key The system event log is saved to the floppy disk under the specified file name Deleting the System Event Log 1 Start Server Management Tools The menu window of Server Management Tools appears 2 Use the and keys to select System Event Log SEL and press the Enter key The SYSTEM EVENT LOG SEL window ...

Page 249: ...ecurity This section explains the hardware security features Lock the rack door to protect the hardware in the rack from theft To close the rack door shut the door and return the rack handle then turn the rack key Do not lose the rack key If the key is lost contact an office listed in the Contact Information of Start Guide For instructions on opening the rack door refer to 1 4 1 Open the Rack Door...

Page 250: ... the server Unless the set password is entered part of the BIOS Setup Utility and the OS cannot be started up Setting a Password The password is set in the BIOS Setup Utility For details on the BIOS Setup Utility refer to 8 2 11 Security Menu pg 221 1 Start the BIOS Setup Utility 8 2 1 Starting and Exiting the BIOS Setup Utility pg 205 2 Use the keys to select Security from the Main menu The Secur...

Page 251: ...password in the Enter New Password field To delete the password enter nothing and perform Step 4 3 In the Confirm New Password field enter the password you have entered in Step 2 To delete the password enter nothing and perform Step 4 4 Press the Enter key When you delete the password System Password or Setup Password on the Security menu shows Not installed The system shuts down after three inval...

Page 252: ...ger exists but in reality the data is simply no longer accessible to the OS and it is still accessible to malicious individuals that can restore the data Therefore if confidential or important data is saved to the hard disk in addition to the operations mentioned above using third party tools to wipe the data completely from the disk to prevent its restoration is recommended When disposing of or t...

Page 253: ...system 9 5 2 Backup Devices Software and Their Operations A backup of data stored on the server is required for data restoration in the event of server trouble resulting in a system failure or accidental data loss due to operational errors If the data on the server is backed up it can be restored from the backup in the event of hardware failures or data corruption in hard disks due to operational ...

Page 254: ...he device the type of backup software used and other operation conditions however it is recommended that they be replaced sooner than later To manage the lifespan write the use start date on the media Rotating Media Perform backup operations using multiple mediums on a rotating basis When using a single media cartridge repeatedly backup data can be temporarily lost in the event the backup fails Al...

Page 255: ...n for autoloader library devices Depending on the structure of some servers this function may cause the media to eject from an internal device of the server and hit the chassis door If this is the case open the door when ejecting or do not eject the media Media Label Types and Positions When writing information such as the name on media use the label that came with the media The area in which a la...

Page 256: ...tomated System Recovery ASR floppy disk created beforehand Backup media created beforehand Driver disk for onboard array controller For how to create driver disks refer to 4 1 Creating Driver Disks pg 110 1 Insert the Windows Server 2003 CD ROM after turning on the server Check that there are no floppy disks in the floppy disk drive 2 When a message prompting you to press the F6 key appears immedi...

Page 257: ...lect restoration 3 Follow the message on the setup window to restore the system Notes on system restoration The system may return to the initial installation conditions depending on the restoration information used In this case the system must be configured after system restoration Windows 2000 Server may have to be reinstalled if system files or system information are severely damaged If this is ...

Page 258: ...onfiguration in a different location Some drivers and software are not installed together with the OS Install them after OS installation Other Notes Any remaining notes are the same as those for initial installation Make sure to check the settings in advance 9 7 2 Reinstallation Using ServerStart When the previous installation was performed in guided mode or preconfiguration mode the ServerStart f...

Page 259: ...h of usage non durable components of the server may need to be replaced during the maintenance support period Replacing non durable components Lifetime of Non durable Components The lifetime of such components is calculated based on appropriate usage environments Although the guaranteed range for operation is set between 10 C and 35 C the lifetime is assumed at a constant average temperature of 25...

Page 260: ...odel name and product ID of the server They are described on the label on the server For the label location refer to Start Guide Hardware configuration Types and locations of internal options Configuration information BIOS Setup Utility settings OS LAN WAN system configuration Phenomena what happened when doing what what was displayed etc Date and time of an accident Environmental settings of the ...

Page 261: ...er and internal options It also covers how to recycle the products A Server Specifications 262 B Specifications for Internal Options 263 C Remote Control Function 267 D Remote Management Controller 273 E External Floppy Disk Drive USB Notes on Usage 279 F Recycling 280 ...

Page 262: ...olution and OS Internal CD ROM Bay 1bay option 24 CD ROM drive unit and DVD RAM drive unit 3 5 inch storage bay 2bays hot pluggable Standard Option Adding size 73 4GB 146 8GB 15 000 rpm SAS Maximum 293 6GB 146 8GB 2 Disk array Expansion slots Standard PCI X 2 64bit 66MHz One slot is for a LowProfile PCI card only Conversion kit PCI Express 1 PCI X 1 64bit 100MHz Network LAN 1000BASE T 100BASE TX 1...

Page 263: ...g items before use Should it happen that items are missing contact an office listed in the Contact Information of Start Guide B 1 Memory Specifications Package Memory Module 1 Specifications table Memory Specifications Item Functions and Specifications Product name Memory Module 512MB Memory Module 1GB Memory Module 2GB Model PG RM51BE PG RM1BE PG RM2BE Modules 512MB DIMM 1 1GB DIMM 1 2GB DIMM 1 C...

Page 264: ... ROM disk 12 cm Applicable Standards CD ROM Reading mechanism Optical pickup using a laser diode Data transfer rate Max 3 600KB sec 24 on the outside to 10 on the inside Access Time 100 msec average Disk loading mechanism Manual tray loading Dimension drive only 128 4 129 9 13 2mm W D H Weight excluding a medium About 170g table Internal Hard Disk Unit Specifications Item Functions and Specificati...

Page 265: ...cted according to the current rating for your unit Please consult the table below for the selection criteria for power cords used in the United States and Canada For units set at 230 V outside of the United States and Canada Use a cord set consisting of a minimum AWG according to the table above and a grounding type attachment plug rated 15 A 250 V The cord set should have the appropriate safety a...

Page 266: ...As the colors of the wires in the mains lead of this appliance may not correspond with the colored markings identifying the terminals in your plug proceed as follows The wire which is colored Green and Yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or colored Green or Green and Yellow The wire which is colored Blue must be connected to...

Page 267: ...e the remote control function perform the following procedure Configuring the BIOS Connecting the Server to a PC Configuring terminal software communication settings on the PC Configuring the BIOS To use the function of the server management port perform the following setting using the BIOS Setup Utility 1 Turn on the server Press the F2 key during POST to start up the BIOS Setup Utility 2 Select ...

Page 268: ...268 C Remote Control Function Connecting the Server to a PC Connect the server to a PC using an RS 232C cross cable Server Rear Personal Computer Cross cable Serial port Serial port ...

Page 269: ...ftware PC Perform settings for the remote control function using terminal software on the PC Port Configuration Configure the port on the PC as follows Window example table Port Settings Item Contents Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None ...

Page 270: ...r key 3 When Please enter pass phrase appears enter the password and press the Enter key Note that the password is case sensitive As shown below the characters you have entered are displayed as asterisks table Meaning of Power Status Display Description On The server is turned on Off The server is turned off Please enter pass phrase Welcome to PRIMERGY Remote Manager Firmware Revision x xxA x xx S...

Page 271: ... Main Menu 1 System Information 2 Power Management 3 Enclosure Information 4 Service Processor c Change password r Console Redirection EMS SAC s Start a Command Line shell Enter selection or 0 to quit Welcome to PRIMERGY Remote Manager Firmware Revision x xxA x xx SDRR ID 0203 RX100S4 Firmware built xxx xx xxxx xx xx xx System Type PRIMERGY RX100 S4 System ID xxxxxxxx System Name RX100S4 2 xxx xxx...

Page 272: ... is running Select OK table Power Management Menu Menu name Key Operation Immediate Power Off 1 Turns the server off Immediate Reset 2 Resets the server Power Cycle 3 Turns the server off and back on again When Windows is running the server restarts after the OS is shut down Power On 4 Turns the server on Graceful Power Off Shutdown 5 Shuts down the OS and turns the server off When Windows is runn...

Page 273: ...ement Ctrl Upgrade kit PG RMCU1 pg 276 Features of the Remote Management Controller The Remote Management Controller and LAN are provided on the baseboard This makes it possible to control the power supply and reset the server without depending on the state of the server The console redirection function and the remote storage function can be used by optional Remote Management Ctrl Upgrade kit PG R...

Page 274: ... the F2 key during POST to start up the BIOS Setup Utility 2 Select the Advanced menu IPMI the LAN Settings submenu and set each item For setting items refer to LAN Settings Submenu pg 220 3 From the Exit menu select Saving Changes Exit to exit the BIOS Setup Utility Save the setting information of set parameters using the Server Management Tools For more details refer to 5 3 Storing the System Co...

Page 275: ...e server hang therefore it is effective when the server cannot be monitored by ServerView table Functions of the Remote Management Controller Item Description System Information Displays the system information iRMC Information Displays Remote Management Controller information and configures the license key Power On Off This is used to turn the server power ON OFF or restart Sensors Displays the st...

Page 276: ...e By using the console redirection function it is possible to achieve the KVM switching function in environments where multiple servers are used The composition of the multiple server environments is shown in the figure below table Specifications of Remote Management Ctrl Upgrade kit Item Specifications Product name Remote Management Ctrl Upgrade kit Model PG RMCU1 Function Console redirection fun...

Page 277: ...ices can be used in the remote storage connection However writing DVD drives is not supported Internal floppy disk drive ATAPI CD ROM drive ATAPI DVD drive USB floppy disk drive USB CD ROM drive License Key Settings Entering the license key from the Web activates the console redirection function and the remote storage function For details of the setting method refer to the manual supplied with PG ...

Page 278: ... Security In the information on the Remote Management Controller personal information such as names of administrators and other important information is contained When setting this server with a domain that is accessible from outside pay full attention to security so the set information cannot be accessed from outside Also set as little information as possible ...

Page 279: ...at System Recovery When performing system recovery using Windows backup data with the following software also when installing Windows manually system recovery installation might not be performed properly This is caused by the device driver being unreadable due to recognition failure of the floppy disk media replacement BrightStor ARCserve Backup Disaster Recovery Option Windows Server 2003 Automat...

Page 280: ...ting or deleting files may not avoid the risk that the data is restored and used for wrongful purposes If confidential or private information is saved in order to make it impossible to be restored it is recommended to use third party data wiping tools Disposing of Used up Batteries Used up batteries must be disposed of as industrial waste and therefore require special processing Let a licensed ind...

Page 281: ...5 Boot menu 206 Boot Monitoring setting 173 C cannot collect the memory dump 241 cautions for turning the power on off 34 CD ROM ejecting 36 inserting 35 CD ROM drive unit troubleshooting 232 cleaning the server interior 229 configuration file closing saving 70 76 opening creating 60 connection examples of optional devices 201 contacting maintenance support 260 corrective actions against event log...

Page 282: ...ling 198 removing 199 replacing it at failure 200 specifications 264 J jumper settings 204 K keyboard connector 25 L LAN card 187 188 LAN connector 24 lock the rack door 249 M maintenance switch 23 maintenance tools 150 manual installation 47 Linux 124 Windows Server 2003 118 Windows Server 2003 x64 115 Windows 2000 Server 121 memory dump 134 memory dump file setting Windows Server 2003 135 Window...

Page 283: ...PXE server 97 starting installation for a remote resource server 101 Remote Management Controller 273 Remote Management Controller information recovering 149 required driver disks 110 reset switch 23 restoring the system 256 Windows Server 2003 256 Windows 2000 Server 257 S SAS SATA1 connector 27 SAS SATA2 connector 27 SCSI cable 201 SCSI card 187 188 189 connections 201 SCSI ID 201 security 249 h...

Page 284: ...ng 230 turning off the server 33 turning on the server 31 turning the power on via a LAN 158 U uninstallation ServerStart 51 UPS 157 USB connector 23 24 V voltage monitoring 172 W Wakeup On LAN 158 Wakeup On LAN function 42 Numerics 3 5 inch storage bay 23 ...

Page 285: ...damages to third party copyrights or other rights arising from the use of any information in this manual No part of this manual may be reproduced in any form without the prior written permission of Fujitsu PRIMERGY RX100 S4 User s Guide B7FH 4791 01EN 00 Issued on Issued by January 2007 FUJITSU LIMITED ...

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