13 Problem Solving
344
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m Solving
Paper Jams
When paper jams inside the machine, the machine stops and an alarm sounds. A
message is also displayed on the touch screen. Follow the instructions displayed and
remove the jammed paper.
Gently remove the paper taking care not to tear it. If paper is torn while it is being
removed from the machine, remove all torn pieces making sure that none remain inside
the machine.
If a paper jam message is displayed again after you have cleared the paper jam, paper
is probably jammed at another location. Clear this by following the message.
When you have finished clearing a paper jam, printing is automatically resumed from
the state before the paper jam occurred.
If a paper jam occurred during copying, press the <Start> button. Copying is resumed
from the state before the paper jam occurred.
This section describes how to clear paper jams at the following locations:
The references are described below.
Paper Jams in the Trays 1 to 2 ..................................................................................................345
Paper Jams in the Tray 3 ...........................................................................................................345
Paper Jams in the Tray 4 ...........................................................................................................346
Paper Jams in the Tray 5 (Bypass)............................................................................................346
Paper Jams in the Tray 6 (High Capacity) ................................................................................348
Paper Jams in the Tray 6 (A3+ High Capacity)........................................................................350
Paper Jams in the Transfer Module...........................................................................................353
Paper Jams in the Bottom Left Cover .......................................................................................354
Paper Jams in the Bottom Right Cover.....................................................................................355
Paper Jams in the Output Tray..................................................................................................357
Paper Jams in the C-Finisher or the C-Finisher with Booklet Maker.......................................357
Paper jams in the D2-Finisher with Booklet Maker .................................................................370
Important •
When a paper jam occurs, paper is sometimes torn and remains inside the machine if you
pull out a paper tray without checking the paper jam position. This may cause machine
malfunctions. Check where the paper jam occurred first.
•
If a piece of jammed paper remains inside the machine, the paper jam message will not
disappear from the touch screen.
•
Clear the paper jams while the machine is on. When the power is turned off, all information
stored to the machine's memory will be erased.
•
Do not touch components inside the machine. This may cause print defects.
CAUTION
Do not attempt to remove a paper jammed deeply inside the product, particularly a
paper wrapped around a fuser or a heat roller. Otherwise, it may cause injuries or
burns. Switch off the product promptly and contact your local Fuji Xerox
representative.