
Image Quality Problems
325
P
rob
le
m Solving
Images on the
copy are
skewed.
Is the document loaded
correctly?
Load the document correctly.
Refer to "Step 1 Loading Documents" (P.56).
Is paper loaded properly in
the tray?
Load paper correctly.
Refer to "Loading Paper" (P.162).
Is the paper guide of the
Tray 5 (bypass) set so that
the guide touches the
paper?
Load paper correctly.
Refer to "Loading Paper in the Tray 5
(Bypass)" (P.166).
Is the document guides at
the correct position?
Load the document correctly, and align the
document guides with the edge of the
document.
Refer to "Step 1 Loading Documents" (P.56).
Is the paper tray set
properly?
Firmly push in the tray as far as possible to
set it properly.
Refer to "Loading Paper" (P.162).
Part of the image
is missing on the
copy.
Is the paper damp?
If the paper is damp, either some parts of
the copy are not shown or the copy is
smudged and unclear. Replace with paper
from a new ream.
Refer to "Loading Paper" (P.162).
Is the loaded paper folded
or wrinkled?
Remove the defective paper and replace
with paper from a new ream.
Refer to "Loading Paper" (P.162).
Is the document pasted
together or folded in?
A probable cause is that the pasted or
folded in section is curling back, and has
risen up from the surface of the document
glass. Place a stack of white sheets on the
document to hold the document down flat
against the document glass.
A stripe pattern
appears in
copies.
Is too large a copy ratio set? Stripes sometimes appear in copies at
some copy ratios. Adjust the copy ratio.
Refer to "Reduce/Enlarge (Making Enlarged/
Reduced Copies)" (P.63).
Symptoms
Check
Remedy
Printing is faint.
(smudged,
unclear)
The paper is damp.
Replace with paper from a new ream.
Refer to "Loading Paper" (P.162).
The drum cartridge is
depleted or damaged.
Replace with a new drum cartridge.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance contract)"
(P.291), or "Replacing Drum Cartridge R2/R3/
R4 (for customers having a spot maintenance
contract)" (P.294).
There is no toner left in the
toner cartridge.
Replace with a new toner cartridge.
Refer to "Replacing Toner Cartridges" (P.287).
Symptoms
Check
Remedy