13 Problem Solving
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Error Codes
This section explains error codes.
If an error caused the printing to end abnormally, or a malfunction occurred in the
machine, then an error message code (***-***) is displayed.
If an error code appears that is not listed in the table below, or if an error persists after
following the listed solution, then contact our Customer Support Center.
Refer to the following table for error codes, and rectify the problem.
Important •
If an error code is displayed, all print data of the machine as well as print data stored in the
machine's built-in memory is discarded.
Errors are divided into the following [Categories].
C: Copy
P: Print
S: Scan
O: Other Problems
Error Code
Category
Cause and Remedy
C P S O
002-770
O O [Cause]
Unable to process job template due to insufficient hard
disk space.
[Remedy] Remove unnecessary data from the hard disk to
increase free disk space.
003-702
O
O
[Cause]
When making 2 sided copy using the Build Job feature,
the resulted ratio is different between Side 1 and 2.
[Remedy] Match the resulted ratio between Side 1 and 2.
003-750
O
[Cause]
Unable to store any documents with 2 Sided Book Copy
feature.
[Remedy] Check the 2 Sided Book Copy settings.
Refer to "2 Sided Book Copy (Making 2 Sided Copies of Facing Pages)"
(P.82).
003-751
O
O
[Cause]
The machine is unable to process size, because the
specified document area is too small.
[Remedy] Increase resolution or scan area size.
003-752
O
[Cause]
When setting a mixed size document to Full Color/2 Side
and attempting to scan at 600dpi, an error occurs.
[Remedy] Decrease [Scan Resolution] to [400dpi] or less, and
rescan.
003-753
O
[Cause]
When scanning a mixed size document using the 2 sided
simultaneous scan feature with 300, 400, or 600dpi, an
error occurs.
[Remedy] Decrease [Scan Resolution] to [200dpi] or less, and
rescan.
003-754
003-755
O
O
[Cause]
An error occurred in the document feeder.
[Remedy] Reprocess the job.
