13 Problem Solving
340
P
rob
le
m Solving
062-210
O [Cause]
The document feeder malfunctioned.
[Remedy] Contact our Customer Support Center.
062-211
O [Cause]
An error occurred in the document feeder.
[Remedy] Contact our Customer Support Center.
062-220
O
Refer to 062-210.
062-277
O [Cause]
A communications error occurred between the document
scan unit and the document feeder.
[Remedy] Contact our Customer Support Center.
062-278
O [Cause]
An error occurred in the document feeder.
[Remedy] Power-cycle the machine. If the machine is not improved
by performing the relevant remedy, contact our
Customer Support Center.
062-790
O [Cause]
The scanned document is copy-protected.
[Remedy] Refer to
, and check to see if the
document can be copied.
063-210
O
Refer to 062-211.
063-220
063-230
063-240
O
Refer to 062-210.
065-210
065-211
065-212
065-213
O [Cause]
An error occurred with the machine.
[Remedy] Contact our Customer Support Center.
065-215
065-216
O
O
[Cause]
An error occurred in the document feeder.
[Remedy] Power-cycle the machine. If the machine is not improved
by performing the relevant remedy, contact our
Customer Support Center.
065-219
065-220
O
O
Refer to 062-210.
071-210
O [Cause]
The Tray 1 malfunctioned.
[Remedy] Check paper loaded in the Tray 1, and power-cycle the
machine. If the machine is not improved by performing
the relevant remedy, contact our Customer Support
Center. Trays other than the Tray 1 can be used.
072-210
O [Cause]
The Tray 2 malfunctioned.
[Remedy] Check paper loaded in the Tray 2, and power-cycle the
machine. If the machine is not improved by performing
the relevant remedy, contact our Customer Support
Center. Trays other than the Tray 2 can be used.
073-210
O [Cause]
The Tray 3 malfunctioned.
[Remedy] Check paper loaded in the Tray 3, and power-cycle the
machine. If the machine is not improved by performing
the relevant remedy, contact our Customer Support
Center. Trays other than the Tray 3 can be used.
Error Code
Category
Cause and Remedy
C P S O
