TROUBLESHOOTING
Doc Q7.0
163
15
Troubleshooting
Fractal Audio Systems offers support through its web site at http://www.fractalaudio.com
You can also get answers to most questions in our online forum at http://forum.fractalaudio.com
The Axe-Fx Wiki at http://wiki.fractalaudio.com/axefx2 is also an excellent source of information.
Here are some frequently asked questions that might help you with very basic issues.
Q: How do I connect the Axe-Fx II to my computer?
A:
Install the driver, available in the support section of our web site, and then connect the two devices together
with a standard USB cable. The Audio and MIDI ports will appear in your applications that support these functions.
Q: Can I use the Axe-Fx II with MIDI controller “Brand X”?
A:
MIDI is MIDI. You won’t get all of the deep integration features provided by “Axe-Fx Mode” on the MFC-101, nor
will you be able to connect via FASLINK™ or Ethernet/CON, but any device that can send MIDI program and control
change messages can interface with the Axe-Fx II.
Q: How do I set up a pedal to control a Wah?
A:
Q: My Axe-Fx II is behaving erratically or “froze up” while I was using it. What should I do?
A: First try a simple reboot. If that doesn’t work, Disconnect MIDI, USB and MFC and hold RECALL while you power
on the unit. This will load an EMPTY preset, but won’t affect any of your saved settings.
Q: One or more of my presets produces no sound.
A: This might be any one (or several) of a number of things:
Is everything still wired up correctly? Most of the time, the problem is a faulty or disconnected cable!
Have you double-checked to ensure that you have a complete path from the input to the output? See
p.
Is your guitar plugged into the front “
” jack while
INPUT 1 LEFT SELECT
is set to “REAR” or vice
versa? (See I/O : AUDIO on p.
Is there a MODIFIER assigned to a volume or level control while the pedal or external switch is not
present? Find and remove that modifier (p.
) or change its
EXT CTRL INIT VALUE
from 0% to 100%
(p.
Does the preset require a USER CAB which is not loaded? Try changing the CAB block to a Factory cab.
Q: The amps I’ve dialed in sound “wrong.”
A:
The amp simulations of the Axe-Fx II are extremely accurate and should sound instantly familiar to those who
know the original amplifiers that inspired them. If things don’t sound correct, a few quick checks can confirm that
basic settings are correct. First, check the speaker cabinet type to make sure it is an appropriate match. You won’t
get typical “DAS METALL” sounds from a 1x10 speaker! Next, consider the setting of the
MASTER
. If the original
amp had no master, try a high setting (8+) and then dial in the amount of distortion you want using the
DRIVE
