Foma SA800i, Manual

Page: 537 / 564

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Warranty and After-Sales Service
Warranty and After-Sales Service
Warranty
･
A written warranty is provided with every FOMA terminal. Be sure to receive it. Keep the written warranty
after checking the contents and "shop name/date" where you purchased. If it does not contain the
necessary information, contact the shop where you bought. The warranty is valid for one year from the
day of purchase.
･
This product and all accessories are subject to change, in part or whole, for the sake of improvement
without prior notice.
･
Since troubles, repair or other handlings of FOMA terminal may cause data in Phonebook etc. to be
changed or deleted, DoCoMo recommends to make a copy of the Phonebook data etc. And PC
(Windows 98SE/Me/2000/XP) can be used to transfer/store the Phonebook data etc. in PC that is using
the dedicated data link software and FOMA USB connection cable (optional). When repairing FOMA
terminal etc., information downloaded through i-mode or i-
g
ppli will not be transferred to new FOMA
terminal etc. in accordance with the copyright laws with some exceptions.
After-Sales service
When problems occur
Before requesting service, read the section "Troubleshooting". （
J
P529) Call the number of "For inquiries"
on the back of this manual for details, if problems are still not solved.
If the result of inquiries indicates that a repair is required
Take your FOMA terminal to a service center designated by DoCoMo. Be sure to check the open hours of
the service center before you go. Note that you must present the warranty.
In the warranty period
･
FOMA terminal will be repaired at no charge subject to the conditions of the warranty.
･
The warranty must be presented to receive warranty service. The subscriber will be charged for the
repair of items not covered in the warranty, or repairs of defects resulting from misuse, accident or
neglect even during the warranty period.
･
The subscriber is charged even in the warranty period, for the repair of failures caused by the use of
devices or consumable items that are not DoCoMo-specified.
Notices about repair
Repair is not possible when corrosion due to exposure to moisture, condensation or perspiration is detected
in a moisture seal reaction or test, or if any of the internal boards are damaged or deformed. Since these
conditions are outside the scope of the warranty, a repair, if at all possible, will be charged.
After expiration of the warranty
All charged repairs are available by request.
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