Chapter 10: System Messages
180
EVS5200_DOC_SOP_DS850
7003017 - Could not
store ballot.
X
X
When a ballot is scanned, this error
occurs if the System could not store the
ballot's data in memory. This stops
ballot scanning and displays an error
screen.
Write down the screen's error message and
notify an appropriate election official. Follow the
screen directions to clear the error. Go to the
'Results' menu screen, select 'Archive Data' and
follow the on-screen information to export
archive data to a selected Target Media Device.
Once you have successfully archived the data,
select 'Clear All Results' from the 'Results' menu
screen. This should free-up enough memory
space to allow the scanning and storing of ballot
data to continue for quite some time.
7003018 - Could not
clear votes.
X
X
When either 'Clear All Results' or 'Clear
A Precinct' is selected from the 'Results'
screen, this error occurs if the system
could not clear the vote data. This
displays an 'OK' error popup screen.
Write down the popup's error message and
notify an appropriate election official. Select
'OK' to dismiss the popup. Try the same 'Clear'
operation again. If the error occurs again,
contact an ES&S Customer Service
Representative for assistance.
7003019 - Could not
clear election.
X
X
When 'Clear and Initialize' is selected
from the 'Setup' screen, this error
occurs if the system could not clear the
currently loaded Election Definition
from the Scanner. This displays an 'OK'
error popup screen.
Write down the popup's error message and
notify an appropriate election official. Select
'OK' to dismiss the popup. Try the 'Clear and
Initialize' operation again. If the error occurs
again, shutdown and then turn off the Scanner.
Wait 30 seconds and then turn the Scanner back
on. If the error persists when you try 'Clear and
Initialize' again, contact an ES&S Customer
Service Representative for assistance.
System Messages
NOTE: A System Halt is a condition which requires the DS850 to be shutdown. It is not a condition which prevents the scanning of ballots.
Message Text
Message
Displayed
Message
Printed
Message
Logged
Results in a
System Halt
Cause
Resolution