Epson Stylus Pro 10000 Series, Service Manual

Page: 102 / 323

EPSON Stylus Pro 10000/10000CF Revision B
Troubleshooting Service engineer require message 102
3.3.2 Fatal error
SERVICE REQ. 00000100:Waste ink tank full
o
Problem
The waste ink pads are completely full, causing a fatal error. The printer stops
printing.
o
Solution
It is similar as "Maintenance call 0100".
SERVICE REQ. 00000101
CR motor life (Even Ink tube life)
o
Problem
The carriage drive system reached the life.
o
Solution
The following confirmation and also part exchange and CR motor initialization
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Whether there is not ink leakage from the ink supply tube and also coupling
department, is confirmed.
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It confirms whether there are not dirt and abrasion in the slowing-down gear that
was attached to the CR timing belt, PF roller axis.
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The CR timing belt tension confirms whether or not it is normal.
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Exchange the CR motor and ink tube.
After the above part are exchanged, "CR motor Initialization" of maintenance mode 2
is run.
SERVICE REQ. 00000102
: Nozzle check error compulsory continuity
o
Problem
It is ’00,000,100’ and time in the detailed that displayed it to the LCD panel and be not
fatal error.
o
Solution
Not necessary ("Waste ink Initialization" of maintenance mode 2 is run.)
SERVICE REQ. 00010000: PF ENCODER CHECK ERROR
o
Problem
PF motor encoder check error
The PF motor makes small revolutions clockwise and counter-clockwise. When it
turns, the printer checks the rotary encoder (inside the motor) output signals to
make sure the motor is turning at the correct speed/distance. If the encoder sends
an incorrect signal, an error occurs.
o
Solution
Make sure there is nothing blocking the grid rollers. If that does not solve the
problem, check the PF motor encoder connection.
If there still is a problem, carry out the tension adjustment or PF motor exchange
of the PF timing belt.
If there is not a problem, carry out the following items.
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Confirming whether the dirt and dust are not adhering to the PF loop scale and PF
encoder.
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The cable connector joint of the PF encoder and C362DRV board (CN8) are
confirmed.
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The PF timing belt tension confirmation/adjustment.
In the case that there is not abnormality with above checking I gradually exchange the
next part.
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PF encoder
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PF timing belt
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PF loop scale
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PF encoder extension cable
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C362DRV board