Epson Stylus Pro 10000 Series, Service Manual

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1.1 Features ............................................................................................................. 14
1.1.1 Consumable Products & Options ............................................................... 15
1.2 Specifications ..................................................................................................... 16
1.2.1 Print Specifications .................................................................................... 16
1.2.2 Character Specifications ............................................................................ 16
1.2.3 Paper Feed ................................................................................................. 16
1.2.4 Paper .......................................................................................................... 16
1.2.4.1 Roll Paper .......................................................................................... 16
1.2.4.2 Sheet .................................................................................................. 17
1.2.4.3 Printable area ..................................................................................... 21
1.2.5 Paper set lever ............................................................................................ 22
1.2.6 Ink Cartridge .............................................................................................. 22
1.2.7 Electrical specification ............................................................................... 24
1.2.8 Safety approvals ......................................................................................... 24
1.2.9 Reliability .................................................................................................. 25
1.2.10 Environmental Conditions ....................................................................... 25
1.2.10.1 Temperature/Humidity .................................................................... 25
1.2.10.2 Vibration & Shock ........................................................................... 26
1.2.11 Controller ................................................................................................. 26
1.2.12 Cutting Specification ............................................................................... 27
1.2.12.1 Automatic cut of roll media ............................................................. 27
1.2.12.2 Manual cut of roll paper .................................................................. 27
1.2.13 Physical Specification .............................................................................. 28
1.3 Interfaces ........................................................................................................... 29
1.3.1 Parallel Interface ........................................................................................ 29
1.3.2 USB ............................................................................................................ 35
1.3.3 TYPE-B Optional Interface ....................................................................... 36
1.3.4 Complement Item ...................................................................................... 36
1.4 Operating Panel ................................................................................................ 38
1.4.1 Indicator Status in Normal Mode .............................................................. 40
1.5 Operating Panel Messages ............................................................................... 41
1.6 SelecType Settings ............................................................................................ 42
1.6.1 Printer Setting Menu .................................................................................. 44
1.6.2 Test Print Menu ......................................................................................... 45
1.6.2.1 Nozzle check ..................................................................................... 45
1.6.2.2 Status sheet ........................................................................................ 45
1.6.3 Printer Status Menu ................................................................................... 46
1.6.4 User Paper Setup Menu Items ................................................................... 47
1.6.4.1 Detecting Paper Thickness ................................................................ 47
1.6.5 Cutter Replacement Menu ......................................................................... 48
1.6.6 Gap Adjustment ......................................................................................... 49
1.7 Maintenance Mode ........................................................................................... 50
1.7.1 Outline ....................................................................................................... 50
1.7.2 Hexadecimal Dump ................................................................................... 53
1.7.3 Panel Display Language Select ................................................................. 53
1.7.4 Auto nozzle check ..................................................................................... 53
1.7.5 Ink information menu ................................................................................ 53
1.8 Maintenance Mode 2 ........................................................................................ 54
1.9 Jumper Settings ................................................................................................ 58
2.1 Description ........................................................................................................ 61
2.2 Printer Mechanism Components .................................................................... 63
2.2.1 Carriage device section .............................................................................. 67
2.2.2 Paper feed section ...................................................................................... 73
2.2.3 Cleaning device section ............................................................................. 77
2.2.4 Dot missing detector / Flushing box .......................................................... 79
2.2.5 Ink pump Assy ........................................................................................... 80
2.2.6 Ink supply device section .......................................................................... 81
2.2.7 Others ......................................................................................................... 82
2.3 C362MAIN board ............................................................................................. 83
2.4 C362DRV board description ........................................................................... 84
2.5 Power supply circuit board description ......................................................... 85
3.1 Outline ............................................................................................................... 87
3.1.1 First... ......................................................................................................... 87
3.1.2 Trouble-shooting practice .......................................................................... 87
3.2 Troubleshooting Using the Messages .............................................................. 88
3.2.1 Warnings .................................................................................................... 93
3.2.2 Errors ......................................................................................................... 94
3.3 Service engineer require message ................................................................. 101
3.3.1 Maintenance call ...................................................................................... 101
3.3.2 Fatal error ................................................................................................ 102
3.4 Troubleshooting Based On Printout ............................................................. 111
3.4.1 Dot Missing ............................................................................................. 111
3.4.2 Uneven Printing / Poor Resolution .......................................................... 111
3.4.3 Smudged or Marred Printout (Front) ....................................................... 112
3.4.4 Smudged or Marred Printout (Reverse side) ........................................... 112
3.4.5 White or Black Banding .......................................................................... 112