Epson Stylus Pro 10000 Series Service Manual Download Page 92

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EPSON Stylus Pro 10000/10000CF

Revision B

Troubleshooting

Troubleshooting Using the Messages

Table 3-3. Indicator Display

Indicator

Status

Condition

Operate

Printer power on

Printer processing data, or in power OFF
sequence.

Blink

Paper Out

Paper out, end of roll, difference with roll paper
and sheet, paper set lever is released, or paper is
thick for cleaning

Paper jam error, paper cutting error, paper not
straight, paper check error, or problem with paper
output (sheet)

Blink

Pause

Cleaning print head, or ink drying.

Blink

Ink Ou t (Y)

Yellow ink end, or wrong yellow ink

Yellow ink low

Blink

Ink Ou t (LM)

Light magenta ink end, or wrong light magenta
ink

Light magenta ink low.

Blink

Ink Ou t (LC)

Light cyan ink end, or wrong light cyan ink

Light cyan ink low.

Blink

Ink Ou t (M)

Magenta ink end, or wrong magenta ink

Magenta ink low

Blink

Ink Ou t (C)

Cyan ink end, or wrong cyan ink

Cyan ink low.

Blink

Ink Ou t (K)

Black ink end, or wrong black ink

Black ink low.

Blink

Roll, Auto cut

Roll, Auto cut is selected.

Difference with roll paper and sheet, roll paper is
not set.

Blink

Roll, Cutter off

Roll, Cutter off is selected.

Difference with roll paper and sheet, roll paper is
not set.

Blink

Sheet

Sheet is selected

Difference with roll paper and sheet, sheet is not
set

Blink

Table 3-3. Indicator Display

Indicator

Status

Condition

Summary of Contents for Stylus Pro 10000 Series

Page 1: ...EPSONStylusPro10000 10000CF Large Format Printer SEIJ00020 SERVICE MANUAL SERVICE MANUAL SERVICE MANUAL SERVICE MANUAL ...

Page 2: ...the contents of this manual However should any errors be detected SEIKO EPSON would greatly appreciate being informed of them n The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof EPSON is a registered trademark of SEIKO EPSON CORPORATION General Notice Other product names used herein are for identification purpo...

Page 3: ...NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS WARNING 1 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN 2 MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE LISTED ON THE SERIAL NUMBER RATING PL...

Page 4: ...ng any service procedure switch off the printer power and unplug the power cord from the wall outlet n Do not disassemble the Flushing Duct or any laser component that displays Laser Warning Sticker n Use caution when you are working around the Flushing Duct or when you are performing laser related repair procedures n Do not disassemble the printer in such a way that the laser beam can exit the pr...

Page 5: ...scribes the theory of electrical and mechanical operations of the product CHAPTER 3 TROUBLESHOOTING Provides the step by step procedures for the troubleshooting CHAPTER 4 DISASSEMBLY AND ASSEMBLY Describes the step by step procedures for disassembling and assembling the product CHAPTER 5 ADJUSTMENTS Provides Epson approved methods for adjustment CHAPTER 6 MAINTENANCE Provides preventive maintenanc...

Page 6: ...in injury or loss of life C A U T I O N Indicates an operating or maintenance procedure practice or condition that if not strictly observed could result in damage to or destruction of equipment C H E C K P O I N T May indicate an operating or maintenance procedure practice or condition that is necessary to accomplish a task efficiently It may also provide additional information that is related to ...

Page 7: ...Revision Status ...

Page 8: ...Revision Issued Date Description Rev A March 30 2001 First Release ...

Page 9: ... Menu revised 1 6 6 Gap adjustment revised 1 7 Maintenance mode revised Chapter 2 Section name revised Table 2 2 The description revised 2 2 2 The description of shutter and shutter motor added Chapter 3 Table 3 21 Error code for CPU address errors revised P 97 98 Service call error descriptions revised Warning tables added Chapter 4 4 1 1 The transportation mode in the checkpoint deleted 4 2 1 1 ...

Page 10: ...Status Menu 46 1 6 4 User Paper Setup Menu Items 47 1 6 4 1 Detecting Paper Thickness 47 1 6 5 Cutter Replacement Menu 48 1 6 6 Gap Adjustment 49 1 7 Maintenance Mode 50 1 7 1 Outline 50 1 7 2 Hexadecimal Dump 53 1 7 3 Panel Display Language Select 53 1 7 4 Auto nozzle check 53 1 7 5 Ink information menu 53 1 8 Maintenance Mode 2 54 1 9 Jumper Settings 58 2 1 Description 61 2 2 Printer Mechanism C...

Page 11: ...4 2 3 15 Removing the Ink Pump ASSY 173 4 2 3 16 Removing the T Fence Scale 180a 174 4 2 3 17 Removing the Paper Hold Solenoid 175 4 2 3 18 Removing the HEAD_SLIDE Sensor ASSY 177 4 2 3 19 Removing the PG Motor Drive Gear 177 4 2 3 20 Removing the CR_HP Sensor 179 4 2 3 21 Removing the Paper Release Sensor 181 4 2 3 22 Removing the P_FRONT Sensor ASSY 181 4 2 3 23 Removing the P_REAR Sensor ASSY 1...

Page 12: ... 250 5 3 4 17 Counter clear 251 5 3 5 Cleaning 252 5 3 5 1 Normal cleaning KK0 252 5 3 5 2 Normal cleaning KK1 252 5 3 5 3 Normal cleaning KK2 252 5 3 5 4 Initial ink charge 252 5 3 6 Print 253 5 3 6 1 Check pattern 254 5 3 6 2 254 5 3 7 Parameter 254 5 3 7 1 Initialize the parameter 255 5 3 7 2 Update parameter 259 5 3 7 3 Parameter display 264 5 3 8 Reliability Test 264 5 3 8 1 CR Motor 266 5 3 ...

Page 13: ...C H A P T E R PRODUCTDESCRIPTION ...

Page 14: ...nd color reproduction same level as Stylus Photo 1200 Stylus Color 5500 o Low running cost Independent for each color and large capacity 500ml ink cartridge o Various Paper Handling Support various media All media is compatible with Stylus Pro 9000 and Stylus Pro9500 Double roll paper holders Automatic roll paper cutter manual cutter Automatic loading cut sheet o Compatibility with Stylus Pro 9000...

Page 15: ...roll paper Roll Feed Spindle 3 C811102 For three inch diameter roll paper Glossy Photo Paper S041225 610mm 24 in wide 20 7m long Semigloss Photo Roll Paper S041223 24 in wide 25m long Presentation Matte Roll Paper S041220 24 in wide 25m long Photo Quality Ink Jet Paper S041079 S041068 S041045 S041069 S041043 S041070 S041044 A2 A3 A3 Wide B B Photo Paper S041142 S041143 S041156 A3 A3 Wide B B Photo...

Page 16: ...urier o Control code n ESC P Raster n ESC P3 Not mention to the users manual 1 2 3 Paper Feed o Paper feeding Friction feed o Line spacing 1 6 or programmable at 1 720 o Paper path Roll paper manual o Feed speed 215 10ms 6 35mm paper feed except front rush back rush hold time 1 2 4 Paper 1 2 4 1 Roll Paper o Specifications The printer accepts following plain paper and EPSON special paper It is not...

Page 17: ... be printed before paper come out of the core Reference Remaining paper length when roll paper come out of the core 40 cm approx TBD for upper core 30 cm approx TBD for lower core 2 core can be set 2 rolls at the same time 3 core cannot be set 2 rolls at the same time One 2 core roll and one 3 core roll can be set at the same time 1 2 4 2 Sheet o Specifications The printer accepts following plain ...

Page 18: ...hould have no wrinkles tears or folds and the surface should be smooth It is used under normal condition temperature 15 C 25 C humidity 40 60 RH Table 1 5 Supported Cut Sheet Paper Paper Size Size H x W Paper Size Size H x W 1118 x 1580mm A2 420mm x 594mm B0 1030 x 1456mm A3 329mm x 483mm B1 728 x 1030m A3 297mm x 420mm B2 515mm x 728mm A4 210 x 297mm B3 364 x 515mm US E 34 x 44 A0 914 x 1292mm US...

Page 19: ...ty Ink Jet Paper Photo Quality Glossy Film Photo Paper Glossy Photo Paper except US Glossy Paper Heavy Weight US O O O Semigloss Photo Pape except US r Semigloss Paper Heavy Weight US O O O Presentation Matte Paper O O O Glossy Film O O O Heavyweight Polyester Banner O O O Poster Board Semigloss O O DuPont EPSON Commercial Proofing Paper O O DuPont EPSON Commercial Matte Proofing Paper O O DuPont ...

Page 20: ...except US Photo Semigloss Paper US O O O Premium Luster Photo Paper O O O Watercolor Paper Radiant White O O O O Smooth Fine Art Paper Roll paper O O O Smooth Fine Art Paper Sheet 24 x30 O 36 x44 O Textured Fine Art Paper Roll paper O O O Textured Fine Art Paper Sheet 24 x30 O 36 x44 O Backlight film O O O Heavyweight Polyester Banner O O O Synthetic Paper O O O Adhesive Synthetic Paper O O O Tyve...

Page 21: ...ze setting or paper width detection It may print on the platen if Set paper width detection is OFF Margins of roll paper can be changed with the panel as following Top bottom 15mm left right 3mm Top bottom left right 3mm Top bottom left right 15mm Figure 1 1 Printable Area Table 1 7 Heading Roll Paper Cut Sheets PW width 210 1118mm 210 1118mm PL length Max 202mm 279 1580mm LM left margin 3mm 15mm ...

Page 22: ...ml Total weight 860g without case ink weight 535Å 25g Effective ink more than 485g Color Black magenta light magenta cyan light cyan yellow Environment condition 10 C 40 C temperature 5 85 humidity no dew condensation Storage temperature packed 30 C 40 C within 1 month when 40 C unpacked 20 C 40 C within 1 month when 40 C within 120 hours when 60 C Ink life pigment 2 years from production date 6 m...

Page 23: ...EPSON Stylus Pro 10000 10000CF Revision B Product Description Specifications 23 Figure 1 2 Ink Cartridge Physical Specifications 500ml ...

Page 24: ...tus less than 30W for waiting status shift time 14min 30sec Energy star compliant Insulation resistance more than 10M ohms between AC line and chassis DC 500V Dielectric strength AC1 0kV rms 1min or AC1 2kV rms 1sec between AC line and chassis Leakage less than 0 25mA 1 2 8 Safety approvals o 120Vversion n Safety standard UL1950 CSA22 2 No 950 FDA n EMI FCC part15 subpart B class A CSA C108 8 clas...

Page 25: ... necessary switch power on wait for the printheads to move to the home position and then switch power off 2 Before transporting the printer remove the ink cartridges and turn the ink valves screws to the closed position Also make sure the printheads are in the home capped position After transporting the printer install new ink cartridges 3 If the temperature drops below 15 C 5 F the ink in the car...

Page 26: ...ped To thaw frozen ink in the printer or cartridge leave the printer out at a temperature of 25 C 77 F for approximately three hours 1 2 11 Controller CPU Hitachi SH7709A 120MHz Code ROM 2MB Font ROM None RAM 128MB fixed Interfaces IEEE1284 interface USB1 1 Type B interface 2 expansion ports Operating System Hitachi HI7700 µITRON 3 0 compatible Table 1 10 Vibration and Shock Condition Vibration Re...

Page 27: ...is indicated on the LCD panel 4 Adjust cutting position with Paper Feed button if necessary 5 User slides the cutter among the cutter guide to cut the paper 6 After the cut was performed release pause status by pressing Pause button Then paper is fed backwards and printer becomes on line NOTE Use the manual cutter attached with the printer Table 1 11 Cut condition and Cut method Cut condition Cut ...

Page 28: ...s Pro 10000 10000CF Revision B Product Description Specifications 28 1 2 13 Physical Specification o Dimensions of Unit mm 1865 W x 1225 H x 710 D o Weight 132Kg including the stand Figure 1 4 Dimensions of Unit 1 ...

Page 29: ... provides information on each of these interfaces 1 3 1 Parallel Interface COMPATIBILITY MODE Table 1 12 Parallel Interface Specifications Item Description Transmission mode 8 bit parallel IEEE 1284 compatibility mode Synchronization By STROBE pulse Handshaking By BUSY and ACKNLG signal Logic Level TTL compatible level IEEE 1284 Level 1 device Connector 57 30360 Amphenol or equivalent Note Use a t...

Page 30: ... DATA2 22 In 5 DATA3 23 In 6 DATA4 24 In 7 DATA5 25 In 8 DATA6 26 In 9 DATA7 27 In 10 ACKNLG 28 Out This signal is a negative pulse indicating that the printer can again accept data 11 BUSY 29 Out A high signal indicates that the printer cannot receive data 12 PE 28 Out A high signal indicates paper out error 13 SLCT 28 Out Always at high level when the printer is powered on 14 AFXT 30 In Not used...

Page 31: ...ssion mode IEEE 1284 nibble mode Synchronization Refer to IEEE 1284 specification Handshaking Refer to IEEE 1284 specification Signal level TTL compatible IEEE 1284 level 1 device Adaptable connector 57 30360 Amphenol or equivalent Data trans timing Refer to IEEE 1284 specification Extensibility request The printer responds affirmatively when the extensibility request values are 00H or 04H 00H Req...

Page 32: ... In 8 DATA6 26 In 9 DATA7 27 In 10 PtrClk 28 Out Printer clock signal 11 PtrBusy DataBit 3 7 29 Out Printer busy signal and reverse channel transfer data bit 3 or 7 12 AckDataReq DataBit 2 6 28 Out Acknowledge data request signal and reverse channel transfer data bit 2 or 6 13 Xflag DataBit 1 5 28 Out X flag signal and reverse channel transfer data bit 1 or 5 14 HostBusy 30 In In Host busy signal ...

Page 33: ... trans timing Refer to IEEE 1284 specification Extensibility request The printer responds affirmatively when the extensibility request values are 10H or 14H 10H Request ECP Mode Reverse Channel Transfer 14H Request Device ID Return Data Using ECP Mode Reverse Channel Transfer Device ID The printer returns the following strings when the device ID is requested 00H 4EH MFG EPSON CMD ESCPL2 BDC MDL St...

Page 34: ...signal offers the data bit 9 that use it to judge whether or not it is information command information or data to be output on the data signal of reverse direction 12 nAckReverse 28 Out A printer does drive to Low and approve nReverseRequest 13 Xflag 28 Out X flag signal and reverse channel transfer data bit 1 or 5 14 HostAck 30 In A host uses this signal for a flow control of reverse direction Al...

Page 35: ...n 1 1 Bit rate 12Mbps Full speed device Data encoding NRZI Adaptable connector USB series B Suggested cable length 2 meters Figure 1 6 USB Pins NOTE To use USB interface set PARA I F COMPAT in the Printer Settings Menu Table 1 19 USB connector pin assignments and signals Pin no Signal name In Out Description 1 VCC Cable power max power consumption is 100mA 2 Data bi directional data 3 Data bi dire...

Page 36: ...space reaches 16 bytes and returns to the 2 byte second rate when free space reaches 512 kbyte or more INTERFACE SELECTION The printer has the parallel interface the USB interface the optional interface 1 and optional interface 2 These interfaces are selected manually by the default setting mode or selected automatically n Manual selection One of 4 interfaces can be selected the parallel interface...

Page 37: ...s printer is initialized when pushing the Pause button more than 3 seconds or printer recognized the INIT signal When printer is initialized following action is performed a Eject a paper If roll paper it cuts paper skipping print part when Paper Source Auto Cut it doesn t cut when Paper Source Cutter Off with SelecType b Cap the print head c Clears input data buffer d Clears print buffer e Sets de...

Page 38: ...the specified operation LED indicators Table 1 20 Buttons and Functions Button Second function Function Normal SelecType Function Power On Function Power Power on off N A N A Pause Reset Switch pause ready Reset press 3 seconds N A Maintenance Mode SelecType Printing Printer status menu Except above Selectype mode Cutter replace menu press for 5 seconds Selection of SelecType menu major categories...

Page 39: ...d or ink drying Ink Out Y On Blink Yellow ink end or dye pigment yellow ink Yellow ink low Ink Out LM On Blink Light magenta ink end or dye pigment light magenta ink Light magenta ink low Ink Out LC On Blink Light cyan ink end or dye pigment light cyan ink Light cyan ink low Ink Out M On Blink Magenta ink end or dye pigment magenta ink Magenta ink low Ink Out C On Blink Cyan ink end or dye pigment...

Page 40: ...check error Blink Problem with paper output sheet Blink Fatal error Blink Reset timer IC reset NVRAM clear On Maintenance call On for 100ms at intervals of 5 seconds Table 1 24 Pause Indicator Printer Status Indicator Print ready Off In SelecType mode Off During pause Off During ink drying time Blink During ink sequence Blink Other errors Off Fatal error Blink Reset timer IC reset NVRAM clear On T...

Page 41: ... MIN Printer waits xx minutes before the next print job to allow enough time for ink to dry on previous print job PRESS PAUSE BUTTON Waiting for paper initialize start trigger LOAD xxx PAPER Wrong paper loaded or wrong paper source selected on operating Panel LOAD PAPER The Paper Set Lever is in the released position before printing Pull the Paper Set lever forward to the set position PAPER JAM Bo...

Page 42: ...an option 5 Press the Enter button to record the current option or to execute the operation shown in the display INK LOW When total dots fired 90 cartridge enters near end condition Remaining ink A1 at 100 duty MAINTENANCE REQ nnnn Printer requires maintenance see Maintenance Request on page 49 PRINTING Processing print data PAPER OUT No paper loaded End of roll paper printer stops feeding End of ...

Page 43: ...ecType mode n Press the Pause button while in SelecType mode the printer is ready to print n Perform the printer initialization n Print a status sheet n Print a nozzle check pattern n Replace the cutter n Press the SelecType button several times at the top level of SelecType menus n Press the SelecType button one time at the second level of SelecType menus ...

Page 44: ...etermined manually and the printheads will fire ink onto the platen if the print area is set larger than the actual paper size Table 1 29 Printer Setting Menu Display Message Options Notes PLATEN GAP Auto Wide Narrow Adjusts the platen gap Normally leave set to Auto PAGE LINE ON OFF When Auto Cut Off is selected on the operating Panel this setting determines whether a line for manual cutting is pr...

Page 45: ... the current printer settings Built in font ple XX XX XX XX XX XX XX XX XX XX XX XX Type B 1 Inst alled Type B 2 Uninstalled Photo Accelerator Installed Current Setting Head Gap Auto Border Line On Interface Parallel Parallel I F ECP IEEE1284 4 On Code Page PC437 Version T0xxxx yyyy zzzz Margin T B15mm Paper Size Check ON Paper Align Check ON Parallel I F ECP IEEE1284 4 On Page Count 123456 Versio...

Page 46: ...ates a warning E F Less than 1 full life remaining generates an error Table 1 31 Printer Status Menu Items LCD panel display Values Firmware version VERSION T0xxxx Yyyy zzzz Ink used per page INK USED PAGE xx xg Printable pages of ink C REMAIN INK C xxxxxxxPG Printable pages of ink M REMAIN INK M xxxxxxxPG Printable pages of ink LC REMAIN INK LC xxxxxxxPG Printable pages of ink LM REMAIN INK LM xx...

Page 47: ...Config menu and press the Item button 4 Select PAPER NUMBER one of STD and four types If you use EPSON media select STD Ink remaining LC INK LEFT LC 0 nn E F E F E F E F E F Ink remaining LM INK LEFT LM 0 nn E F E F E F E F E F Ink remaining Y INK LEFT Y 0 nn E F E F E F E F E F Cutter life monitor CUTTER LIFE F E F E F E F E F E F E Total number of documents printed TOTAL PRINTS nnnnnn Waste ink ...

Page 48: ...n the Lower Paper Guide you can select Low 50 power as the Suction setting 1 6 5 Cutter Replacement Menu Print the Status Sheet from the Test Print menu in SelecType mode and see page 45 for information on determining when the cutter needs to be replaced The following table includes the steps messages that must be followed to replace the cutter If you need to replace the cutter 1 Select the cutter...

Page 49: ...or other paper set thickness in units of 0 1mm 4 Select the adjustment pattern to be printed all or individual and print 5 Check the printed adjustment patterns and enter the number of the pattern with the least displacement for each adjustment item 6 Repeat 4 5 until adjustment of all items is complete Figure 1 11 Gap Ajustment print pattern Figure 1 12 Gap Ajustment print pattern Table 1 34 Item...

Page 50: ...tton or setup value button is pressed The is only displayed when the displayed setup value is the current value The values are displayed in reverse order by pressing the setup value button If the setup value button or setup value button is pressed for more than the set period of time the setup values are displayed periodically in forward or reverse order respectively The cursor moves among column ...

Page 51: ...sion B Product Description Maintenance Mode 51 o Termination 1 The printer is ready for printing following reset after selecting the panel display language 2 Switch power OFF ON o Maintenance mode setup items Refer to the following table ...

Page 52: ...mation Lm Lm CARTRIDGE INFO Ink information menu Ink information Y Y CARTRIDGE INFO Ink information menu Gap adjustment menu HEAD ALIGNMENT MENU Paper feed adjustment mode table1 Pigment PH less than 0 1mm XX1 nn mm nn 00H C9H mm 00H 09H FFH Paper feed adjustment mode table2 Pigment PH less than 0 2mm XX2 nn mm nn 00H C9H mm 00H 09H FFH Paper feed adjustment mode table3 Dye PH less than 0 1mm XX3 ...

Page 53: ...r OFF 1 7 3 Panel Display Language Select Selecting this mode allows the user to select English French Italian German Spanish Portuguese for display on the LCD 1 7 4 Auto nozzle check Select Auto nozzle check OFF ON The default is ON 1 7 5 Ink information menu It display ink information recorded in CSIC Manufacture loro Manufacture information saved in CSIC of each ink cartridge is displayed Ink C...

Page 54: ... items are displayed in the Item current setup value format in turn each time the Item button is pressed 3 With the Setup items displayed the settable values are displayed in turn in the Item current setup value format each time the setup value button or setup value button is pressed The is only displayed when the displayed setup value is the current value The values are displayed in reverse order...

Page 55: ... HEAD K 0 4294967295 Decimal Head unit C life counter value HEAD C 0 4294967295 Decimal Head unit M life counter value HEAD M 0 4294967295 Decimal Head unit LC life counter value HEAD LC 0 4294967295 Decimal Head unit LM life counter value HEAD LM 0 4294967295 Decimal Head unit Y life counter value HEAD Y 0 4294967295 Decimal Cleaning unit life counter value CLEANER 0 4294967295 Decimal Table 1 40...

Page 56: ...ze ink capacity Selecting this mode allows the user to initialize the ink capacity counter o Initialize waste ink capacity Selecting this mode allows the user to initialize the waste ink capacity counter o NVRAM counter value indication Selecting this mode allows the user to indicate each life counter in decimal o CSIC detection level Selecting this mode allows the user to adjust CSIC detection le...

Page 57: ...ylus Pro 10000 10000CF Revision B Product Description Maintenance Mode 2 57 o Auto cleaning Select Auto cleaning OFF ON The default is ON o Maintenance information menu Read information for printer maintenance ...

Page 58: ... on the Main Board C362MAIN are as follows Figure 1 13 Jumper Settings CN26 C362DRV Board CN24 CN23 CN22 CN21 CN20 CN19 CN36 CN3 CN2 CN1 CN37 CN38 CN27 JP3 JP2 SWD2 VR1 VR4 VR5 VR2 VR3 VR6 JP4 1234 SWD1 JP1 Jumper Setings C362DRV JP1 OPEN JP2 OPEN JP3 CLOSE JP4 CLOSE SWD1 ALL OFF SWD2 ON 2 3 4 6 OFF 1 5 7 8 ON OFF ON OFF 1 2 3 4 5 6 7 8 1 2 3 4 SWD2 SWD1 ...

Page 59: ...EPSON Stylus Pro 10000 10000CF Revision B Product Description Jumper Settings 59 ...

Page 60: ...C H A P T E R OPERATINGPRINCIPLES ...

Page 61: ...Heat sink Heat sink Heat sink Suction Suction Suction Cooling Cooling Mist Dot missing Ditector Cartridge Cover Pressure sensor Cap Home Ink supply Home Release Valve Thermister Chip temp Cutter 0 0 0 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 3 4 2 3 4 2 3 4 2 3 4 1 1 1 1 1 1 1 1 2 3 4 2 3 4 2 3 4 2 3 4 35 1 35 1 35 1 35 1 2 3 4 2 3 4 2 3 4 2 3 4 6 6 6 6 6 1 6 1 6 1 6 1 6 6 6 6 1 1 1 1 Valve 6 1...

Page 62: ... are jointed There are 6 pieces the EE P ROM and the information the ink consumption counter etc regarding each piece of ink is write into Panel unit The LCD for the condition display LED lamp and switch are being established and be jointed with the C362DRV board and FFC cable HJFK board It is the photograph accelerator module The thruput of printing improves by doing JFK processing the generation...

Page 63: ...oder Detection of the band 180dpi of the T fence Generating the signal of 720dpi with the C362DRV board it uses it for the detection of the carriage location 2 2 1 CR HP sensor CR guide rail right edge 5V Photo interrupter Detection with the sensor on the CR rail of the shutter plate on the carriage As the home position the reference point of the printing actuation of the carriage it uses it 2 2 1...

Page 64: ...0 the shutter motor actuation quantity is controlled 2 2 2 P FRONT sensor Paper guide L 5V Reflection style photo interrupter The top of the form is detected Reading the voltage value with the A D converter on the C362DRV board Using for the detection of the form registration and form jam at the time of the supplying paper 2 2 2 P REAR sensor Under paper guide U 5V Reflection style photo interrupt...

Page 65: ... C frame 5V Microswitch The make and break of I C holder cover is detected halting the ink supply and printing actuation in the time that I C holder cover is opening 2 2 6 Ink end sensor Ink cartridge 5V Microswitch The ink pack configuration the presence of the ink inside the ink cartridge is detected In the case that this sensor detected LCD displays Ink low 2 2 6 Cap motor Cleaning unit inside ...

Page 66: ...discharge it to the waste ink tank 2 2 4 Front cover detection switch L R Left right guide frame 28V Microswitch Interlocking to the protrusion that is in left and right of the front cover the open and close condition is detected The secure device that the front cover inhibits the printing actuation and laser output in the condition that opened 2 2 7 Cooling fan Main frame back inside 5V Cooling t...

Page 67: ... the printing area the carriage migration area of width with stable high precision 44 inches the B0 form in this machine Figure 2 2 Carriage device department The block diagram of carriage structure is shown below Figure 2 3 Carriage structure M CR motor Steel belt Slide home sensor PG home detect Slide motor PG ajustment Carriage Cutter solenoid P_Edge sensor CR guide rail CR encoder CR_HP sensor...

Page 68: ...riage is using the steel belt that maintenance is easy and have endurance The explanation of the sensor that is used in carriage migration department is as follows o CR_HP sensor The photo interrupter that is being attached in the CR guide rail right edge The flag the protrusion that was mounted to the carriage is detected as the carriage movement home position HP The output from this sensor is of...

Page 69: ...ng Principles Printer Mechanism Components 69 o P_Edge sensor It is being attached on the left side of the carriage and detect the lag the size of the skew of the width and the head of the form with reflection style the photo interrupter P_Edge sensor ...

Page 70: ...m the middle 2 2 mm large 2 7 mm the class division to keep the distance between the print head nozzle face and form regularly Ink viscosity receives the influence to temperature The thermistor for temperature detection is built to each print head to control ink protrusion speed protrusion quantity to same even if temperature changes Figure 2 4 Carriage device department PG adjustment department T...

Page 71: ...rmination of the paper presence as follows paper exist A D value rise almost 20H over paper no A D value descent o Cutter solenoid cutter It is being attached to the carriage left side and cut roll paper The cut paper is carried out by pushing down the cutter while accompanying the movement of the carriage As for this function on off binding is possible by panel SW Cutter life is about 2000 times ...

Page 72: ...EPSON Stylus Pro 10000 10000CF Revision B Operating Principles Printer Mechanism Components 72 Figure 2 7 Cutter solenoid on Figure 2 8 Cutter solenoid off ...

Page 73: ...or Figure 2 10 Paper feed department PF rail department The suction fan x3 is installed in the reverse side of paper guide L2 Delimiting the column direction space of the paper guide L2 reverse side in 3 rooms 1 fan is installed in each room each By beginning to inhale air in the printer package rear from the plural punch hole on paper guide L2 of the paper path back adsorbing the paper to paper g...

Page 74: ... The shutter motors are consist of three DC blowers Their duty are switched by the paper loading position and printing condition as following Sub platen Suction fan Shutter device Table 2 3 Shutter Shutter Paper position Closed Start print 40mm printing from top of form Half open 40mm 100mm printing length Full open 100mm printing from top of form Paper cutting Paper initial loading Table 2 4 Shut...

Page 75: ...he sensor detects end of paper o P_THICK sensor Using the photo interrupter it is attached to the H top cover right side The sensor lever has a pressure subordinate roller assembly When paper loading the lever position is changed according to the paper thickness Then the sensor detects the paper thickness NOTE 0 6 0 7mm form thickness uncertain which detection they become P_FRONT sensor P_REAR sen...

Page 76: ...is attached to the lower part of the paper control set lever The sensor detection lever is to paper control lever actuation the structure that interlocks When the paper control lever is located in the front it is set condition Paper set position Also the CR motor and PF motor become stop when the paper set lever sensor is Release condition Paper control set lever detector ...

Page 77: ...ning unit is shown in the next figure Figure 2 13 Cleaning device department expansion The explanation of the cleaning device department main component is as follows o Pump assembly By driving the pump through the cap close ink suck from the head nozzle Usually ink suck ink early period fill cleaning etc are run The waste ink from the pump is sent to the waste ink tank through three lane pipes o H...

Page 78: ...00 10000CF Revision B Operating Principles Printer Mechanism Components 78 o Cap assembly drive with the cap motor Doing print head nozzle capping at the time of unactuation and ink fill cleaning actuation Cap Head cleaner ...

Page 79: ...issing detector irradiates the detection device on the diagonal line with the laser light emitting diode and be detecting the ink discharge condition from each nozzle It is detecting the presence and timing and also quantity of ink discharge o Flushing box It is the box that receives the ink that was discharged at the time of the head dummy printing flushing and the received ink is discharged to t...

Page 80: ...o the ink holder through 6 tubes Also the tube is jointed to the relief valve When the pressure is over the upper limit the valve is open by the solenoid then the pressure is stabilized o Sub tank valve lock lever When the power on sequence or powerful cleaning the carriage moves to the sub tank valve lever At this moment sub tank on the printhead valve closed ink in the sub tank is ejected from t...

Page 81: ...n I C mounting condition exist switch closure condition n I C unmounting condition no switch opening condition o Ink end detection sensor The ink remainder quantity of each ink cartridge is being detected by using a mechanical switch the switch does detection with ON OFF by the detection flag that changes by the ink remainder quantity condition inside the ink pack in the cartridge n Ink remainder ...

Page 82: ...d PF motor drive circuit through the C362DRV board logic circuit after cover condition detection with the sensor This control is similar even when the paper hold lever is in cancellation condition Figure 2 15 Cover sensor Panel unit CIRCUIT BOARD PLACEMENT There are the panel unit on surface right of this printer and Power supply circuit board and C362MAIN board HJFK board C362DRV board circuit bo...

Page 83: ...k frequency 24 0MHz ASIC E05B83Bx IC10 Printing data processing control The command analysis The raster riser image data expansion processing The head drive control DAC control The printing timing correction control The memory control DRAM SRAM I F circuit control Parallel I F IEEE1284 USB I F The Type B control Flash memory MBM29LV800TA 70 PF IC9 FLASH ROM and EEP ROM OTPROM MASK ROM 8Mbit Contro...

Page 84: ...ption Explaining about the actuation description of the C362DRV board that does the printer mechanism control drive of this machine The block diagram of this control circuit is shown below NOTE As for each circuit detail refer to the C362DRV board circuit figure of end of book Figure 2 17 C362DRV board block diagram ...

Page 85: ... Table 2 7 Fuse rating Input voltage range Fuse rating 96 264 VAC 125 V AC 6 3A TBD Table 2 8 Action explanation Signal name Function 28V 42VREM_ON MAIN power supply actuation It is controlled on off by the C362MAIN board When this terminal is short circuited drive system power supply 28VDC 42VDC become active halt When this terminal is released L it is done drive system power supply 28VDC 42VDC b...

Page 86: ...C H A P T E R TROUBLESHOOTING ...

Page 87: ...operly turn freely n The rubber pads on the rollers are not dirty Clean if necessary n The rubber pads on the rollers are not worn not wearing out unevenly and are connecting properly turn freely n If necessary reset the NVRAM parameters to the factory default parameters Maintenance Mode 2 Counter Init Menu NVRAM Init 3 1 2 Trouble shooting practice This section describes how to diagnose printer e...

Page 88: ...nd do the display of error condition by the error message and indicator If you find out any error massage on LCD please refer to the Panel display Refer to Table 3 1 Panel display on page 89 and Indicator display Refer to Table 3 3 Indicator Display on page 92 then solve the problem on the printer 1 The service engineer correspondence error The treatment with the exchange of the confirmation corre...

Page 89: ...Table 3 15 Paper cutting error on page 96 PAPER NOT STRAIGHT Paper not straight Skew error Error Table 3 16 Paper not straight on page 96 RELOAD PAPER Paper check error Paper eject error sheet Error Table 3 17 Paper check error Paper eject error sheet on page 96 RELOAD PAPER Auto take up reel failing Error Table 3 18 Auto take up reel failed on page 96 INK COMPART OPEN Replacing ink cartridge Erro...

Page 90: ...k cartridge on page 98 INVALID CARTRIDGE Illegal ink cartridge Error Table 3 27 Illegal ink cartridge on page 98 COMMAND ERROR Wrong printer driver Error Table 3 28 Wrong IK designation on page 98 INK LOW Ink low Warning Table 3 4 Ink Low on page 93 READY Ready to print NOT READY Not rady to print PRINTING Processing data TURN PWR OFF AND ON Restarting requied SERVICE REQ nn Fatal error Error Tabl...

Page 91: ...e in setup for roll paper sheet Command error Paper cutting error Paper not straight Paper check error Roll paper end Paper output error Nozzle check error Initializing During ink sequence Waiting for paper initialization trigger During pause During paper initialization During ink drying Ink low Maintenance required Processing data print ready Low Out of paper Table 3 2 Printer Condition Display P...

Page 92: ...llow ink On Yellow ink low Blink Ink Ou t LM Light magenta ink end or wrong light magenta ink On Light magenta ink low Blink Ink Ou t LC Light cyan ink end or wrong light cyan ink On Light cyan ink low Blink Ink Ou t M Magenta ink end or wrong magenta ink On Magenta ink low Blink Ink Ou t C Cyan ink end or wrong cyan ink On Cyan ink low Blink Ink Ou t K Black ink end or wrong black ink On Black in...

Page 93: ...y cause an ink end error if replaced in the printer Only replace empty or low cartridges with new full cartridges otherwise the ink counter cannot perform correctly Recovery Replace the old ink cartridge with a new one Table 3 5 Ink End Item Description LCD message INK OUT LED indicator status Corresponded INK OUT LED blinks Explanation The printer detects ink end from an ink cartridge It can prin...

Page 94: ... LED goes On Explanation It is occurred when the ink cartridge is removed during printing Recovery Set the ink cartridge correctly Table 3 9 Paper End End of roll Item Description LCD message PAPER OUT LED indicator status Paper Out LED goes on Explanation This error occurs in following cases None of paper set The printer detects end of roll paper In this time the paper feed roller holds and keeps...

Page 95: ...atus PAPER OUT LED goes on Explanation The Paper Set Lever is in the release position during paper set operation Recovery Push down the lever after paper setting the error clears Then PRESS PAUSE BUTTON will appear and press PAUSE button to start printing Table 3 13 Paper jam Item Description LCD message PAPER JAM LED indicator status PAPER OUT LED blinks Explanation Paper jam is detected if the b...

Page 96: ...the paper correctly to clear this error Follow the directions in the user s guide carefully If the roll paper is curved or bent near the edge line up the leading edge on both sides If reloading the paper correctly does not clear the error turn the printer off and back on Table 3 17 Paper check error Paper eject error sheet Item Description LCD message RELOAD PAPER LED indicator status PAPER OUT LE...

Page 97: ...he cartridge holder Recovery Set ink cartridge completely Table 3 22 Type B interface error Item Description LCD message OPTIONAL I F ERROR LED indicator status N A Explanation An unsupported optional interface card is installed but cannot be used Recovery Turn off the printer remove the unsupported option card and turn the printer back on Install a supported option card if necessary Table 3 23 Ca...

Page 98: ...le 3 25 Ink cover open Item Description LCD message CLOSE INK CART COVER LED indicator status N A Explanation The error occurs the ink cartridge cover is open except printing Recovery Close ink cartridge cover Table 3 26 Wrong ink cartridge Item Description LCD message WRONG CARTRIDGE LED indicator status Corresponded color LED goes on Explanation This error occurs when ink type mismatch between i...

Page 99: ... Waste ink pads are full 3 3 00000101 CR motor life Ink tubes also reached their life 00000102 Nozzle check error compulsory continuity 00000103 RTC backup battery end 00000104 Auto print head optimization system 00000105 Head unit life end 00000106 Cleaning unit life end 00010000 PF motor encoder check error 00010001 PF motor out of step 00010002 PF motor overcurrent 00010003 PF motor in position...

Page 100: ...ismatching error Version B 00020007 Head ASIC mismatch error 00020009 Flash memory check sum error 0002000B Memory insufficient error Table 3 30 Fatal Error Code List continued Code Description Refer to 0002000C Review error 00030000 00030013 Debug error 00030015 Ink supply defective K 00030016 Ink supply defective C 00030017 Ink supply defective M 00030018 Ink supply defective LC 00030019 Ink sup...

Page 101: ...roblem The CR motor reached the 3 remaining to the life o Solution Replace the following parts n CR motor n Ink tube After the above part are exchanged CR motor Initialization of maintenance mode 2 is run MAINTENANCE CALL 0102 o Problem There are dot missing on the print head The next cause is conceivable n The defectiveness of the print head n Failure of the dot missing detector n Offset value ad...

Page 102: ...e in the detailed that displayed it to the LCD panel and be not fatal error o Solution Not necessary Waste ink Initialization of maintenance mode 2 is run SERVICE REQ 00010000 PF ENCODER CHECK ERROR o Problem PF motor encoder check error The PF motor makes small revolutions clockwise and counter clockwise When it turns the printer checks the rotary encoder inside the motor output signals to make s...

Page 103: ...F motor extension cable exchange n C362DRV board exchange SERVICE REQ 00010002 PF MOTOR OVER CURRENT o Problem PF motor overcurrent Feedback from the PF motor IC35 driver s 10 pin output sensor signal indicates that the PF motor s current is irregular o Solution n The coil resistance value 6 7 the measurement of the PF motor n PF motor extension cable exchange n C362DRV board exchange SERVICE REQ ...

Page 104: ...off whether or not there is not the contact with a CR encoder n Confirmation of the dirt paper powder damage of the confirmation T fence scale 180a the top n CR encoder exchange n CR motor exchange n C362DRV board exchange SERVICE REQ 00010005 CR MOTOR STEP OUT o Problem The rotational speed of the CR motor abnormal it is long short period at the time of prescription o Solution It confirms whether...

Page 105: ...sor n Whether or not CR_HP detection sensor cable is jointed to the C362DRV board CN43 confirmation CR_HP detection sensor exchange n CR_HP sensor exchange n C362DRV board exchange SERVICE REQ 0001000B PF ORIGIN HOME POSITION SENSOR MULFANCTION Not supported SERVICE REQ 0001000C HS ORIGIN HEAD SLIDE HOME POSITION SENSORS MALFUNCTION o Problem n Head SLID starting point sensor failure n Sensor is i...

Page 106: ...lem PWM signal adds PF motor for a static time This means the motor is having any load continuously o Solution n PF timing belt tension confirmation adjustment n PF roller and PF roller subordinate movement n PF timing belt replacement n PF motor replacement n C362DRV board replacement SERVICE REQ 00010011 PAPER JAM Not supported SERVICE REQ 00010012 CAP ORIGIN HOME POSITION ERROR o Problem n Star...

Page 107: ...a liquid sensor defective or I C valve solenoid defective it is on condition o Solution n I C valve solenoid exchange n C362DRV board exchange n Printhead exchange SERVICE REQ 0001001B HEAD DRIVER TG TEMPERATURE ERROR o Problem Head failure or head cable splicing defective breaking of wire o Solution n Head cable joint n Head Assy exchange SERVICE REQ 0001001C FS ORIGIN SUCTION FAN SHUTTER HOME PO...

Page 108: ...s Neutral Refer to Table 1 41 Maintenance mode 2 setup items on page 55 o Solution n Correct ink cartridge is fixed SERVICE REQ 0010023 RTC OPERATION ERROR o Problem TBD o Solution TBD SERVICE REQ 0010024 MODULE COMMUNICATION TIME OUT ERROR o Problem TBD o Solution TBD SERVICE REQ 0010025 CSIC EEPROM ACCESS ERROR o Problem TBD o Solution TBD SERVICE REQ 0010026 RTC ACCESS ERROR o Problem TBD o Sol...

Page 109: ...RVICE REQ 0002000B INTERNAL MEMORY STORAGE ERROR o Problem Faulty of the firmware o Solution n Reinstall firmware SERVICE REQ 0002000C REVIEW ERROR o Problem The Dip SW binding on the C362DRV board is not in accord with a program version o Solution n Dip SW binding modification or correct program are installed SERVICE REQ 00030000 00030013 DEBUG PROGRAM ERROR o Problem TBD o Solution TBD SERVICE R...

Page 110: ...d SERVICE REQ D012001E ENGINE SIDE ASIC COMMAND TRANSMISSION OVER FLOW SERVICE REQ D012001F ENGINE SIDE ASIC COMMAND RECEIPT OVER FLOW o Problem TBD o Solution TBD SERVICE REQ D0XXXXXX THE PROGRAM ERROR o Problem The error the program error that is not anticipating it o Solution n Program retouch SERVICE REQ 100000E0 CPU ADDRESS ERROR SERVICE REQ 10000100 CPU ADDRESS ERROR SERVICE REQ 10000180 CPU...

Page 111: ... damage of FFC long CR cable it is the confirmation of no n C362DRV board 3 4 2 Uneven Printing Poor Resolution If printout quality suffers from unevenness poor quality or similar problems check the following 1 Perform platen gap adjustment Using the control panel setting or the diagnostic program function check the platen gap bi directional printing position as well as PG adjustment 2 If this err...

Page 112: ...that the dirt by ink occurs to the form back 1 It confirms whether ink is not adhering on the form conveyance path and wipe in the case that there is ink adhesion n Sub platen surface n PF roller surface n Paper guide L surface 2 Because the following factor is conceivable as the cause that ink adhered to the above part it confirms n Form obliqueness line in the printing 1 page improving point in ...

Page 113: ...C H A P T E R DISASSEMBLY ASSEMBLY ...

Page 114: ... board Unless otherwise stated always turn off the printer wait several seconds and then unplug the power cable from the outlet before servicing a printer n For safety reasons the front cover position is automatically detected by the cover open sensor which is an interlock switch Do not block or modify this sensor n A lithium battery is installed on the MAIN Board of this printer Be sure to observ...

Page 115: ...ind that the carriage drive belt and cutter blade can be dangerous n Always ware gloves for disassembly and assembly to avoid injury from sharp metal edge W A R N I N G Danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacture Dispose the used batteries according to government s law and regulations W A R N I N G Do not r...

Page 116: ...he nut with E589 torque set wrench Looseness and tighten too much becomes ink leakage n Ink may leak onto other printer parts or the printer basket when removing printer parts so it is recommended to put a sheet or cloth under the printer especially when working on or near ink related parts n When working on the electrical circuit boards be careful concerning static electricity which can cause dam...

Page 117: ...screw lock again when reassembling n When tight the screw that has no tightening torque value secure it not to make screw loosen C H E C K P O I N T n If you find it is necessary to perform service on a part not described in this chapter be sure to check the after service parts situation before beginning the service n If necessary i e when transporting the printer use the above mentioned mode to d...

Page 118: ...t CS M3x6 white Cup screw S tight CS M4x6 white Cup screw S tight CS M4x8 white Cup screw S tight CS M3x6 white Cup screw S tight CPP M3 x8 white Crosshead Pan P tight CPS M3x12 white Crosshead Pan S tight CP M3x6 white Crosshead Pan CP W M2x12 silver Crosshead Pan washer CP W M2x8 silver Crosshead Pan washer CP W M3x6 silver Crosshead Pan washer CP W M3x8 silver Crosshead Pan washer CP W M3x25 si...

Page 119: ...r H Top Cover Rear Cover Paper Guide L Roll Paper Cover Front Cover Paper Guide U HJFK Dummy Board C362MAIN Board CSIC Board C362DRV Board P S Fan Suction Fans Printheads CR Board Cutter Cutter Unit CR Encoder Sensor P_Edge Sensor Ink Cartridge Holder Slots Ink Cartridge Sensor CR Motor Pulley PF Encoder Flushing Box Suction Control Motor Ink Pump ASSY T Fence Scale 180a CR_HP Sensor Paper Release...

Page 120: ...gram 4 2 1 1 Panel Unit Removal 1 Push the clips Refer to Figure 4 5 on both sides of the panel unit and pull slightly away from the R Side Cover Push it toward you Figure 4 4 Panel Unit Removal 1 2 Lift it up Lift it up then turn over Figure 4 5 Front View Rear View Roll Paper Cover H Top Cover R Side Cover Paper Guide L2 Front Cover Paper Set Lever Panel Unit IC Holder Cover Interface Cover Pape...

Page 121: ... front of the printer and use both hands to pull squeeze the panel towards then lift up Refer the above figures and arrow directions This way you remove first the rear side hook then you can easily remove it Connector Hook FFC Cable When replacing the panel board and FFC make sure you push the FFC cable slack inside and towards the rear of the printer to avoid interfering with carriage movement Wh...

Page 122: ... Paper Set Lever to the released position 3 Remove two screws CBP M4 x 10 and remove the Pressure lever knob Figure 4 8 4 Remove therr screws CBP M4 x 10 and remove the R guide cover Figure 4 9 5 Remove a E ring fixing Paper set lever on the axis Figure 4 10 6 Sliding the axis to the left and remove Paper set lever Figure 4 11 Pressure lever knob Screws Screws Paper set lever E ring Axis ...

Page 123: ...emove top side four screws CS M4x8 then remove front side two screws CS M4x8 Figure 4 12 3 Remove the H top cover by pulling up and toward the front Top side four screws Fronttwo screws Top View Front View Screw C A U T I O N Make sure the left and right grounding plates do not get bent during the disassembly assembly process Figure 4 13 grounding plates ...

Page 124: ...emove rear side two white screws CS M4x8 Figure 4 14 3 Remove right side two white screws CS M4x8 Figure 4 15 4 Slide the R side cover to the right and remove it 4 2 1 5 L Side Cover Removal 1 Remove the H Top Cover as described in paragraph 4 2 1 3 H Top Cover Removal 2 Remove rear side two white screws CS M4x8 Figure 4 16 3 Remove left side three white screws CS M4x8 Figure 4 17 Screw Rear Screw...

Page 125: ... Figure 4 18 5 Slide the L side cover to the left and remove it 4 2 1 6 I C Holder Cover Removal 1 Remove R side Cover Refer to R Side Cover Removal 124 2 Open I C Holder cover 3 Remove two screws fixing the R inside cover then remove it Figure 4 19 4 Remove three screws fixing the hinges Figure 4 20 Screw R inside Cover Screw Screw ...

Page 126: ...ver Removal 1 From the rear remove four white screws CPS M3x12 securing the optional interface cover and remove the optional interface cover Figure 4 23 2 Removing CBS 1 M3x6 the screw fixing HJFK Dummy board then extract HJFK Dummy board Figure 4 24 C H E C K P O I N T When installing the I C Holder Cover make sure the position of cover latch and cover interlock are placed correctly with frame Fi...

Page 127: ...ace one white screw CBS M3x6 fixing the USB interface one screw fixing the serial interface four screws fixing the option cover 1 2 and four screws fixing the option 1 2 Figure 4 25 4 Remove one screw fixing the battery cover Figure 4 26 5 Remove one white screw fixing the AC inlet Figure 4 27 Screw Screw Screw USB Parallel Screw Screw AC inlet ...

Page 128: ...t white screws fixing the cover upper part Figure 4 28 7 Lift up the rear cover then remove it 4 2 1 8 Paper Guide L Removal 1 Hold the Paper Guide L2 with tape or stand in order to protect the drop with next step Figure 4 29 2 From the bottom remove six white screws Truss M4x6 Figure 4 30 Screw Screw Screw Screw Paper Guide L Bottom side view Two Screws ...

Page 129: ...nd paper guide L damage make sure the protection of drop with proper method Tape Screw When installing the Paper Guide L make sure the five tabs at the top end slide into the hole of Sub platen Then secure with the screws Figure 4 31 If just one of the tabs is not inserted properly roll paper will most likely still feed normally but cut sheets might not Sub platen Paper Guide L ...

Page 130: ...t roll holder and remove the right roll holder Figure 4 33 5 Slide the Roll paper cover then remove it 4 2 1 10 Front Cover Removal 1 Remove the R Side Cover Refer to R Side Cover Removal 124 2 Remove the L Side Cover Refer to L Side Cover Removal 124 3 Remove the I C Holder Cover Refer to I C Holder Cover Removal 125 4 Open the Front Cover 5 Remove two hexagon screws on both side Figure 4 34 6 Re...

Page 131: ...agraph 4 2 1 7 5 Remove the six screws CS M4x8 securing Paper Guide U Figure 4 37 6 Remove the FFC from rear side C A U T I O N When removing installing hold the Front Cover with your hand and do not drop it n When installing the Front Cover make sure the shape of cover springs Shape are different with right and left n Confirm the movement of the cover and operation of the cover open sensor mounte...

Page 132: ...ring Paper Guide U from rear side Figure 4 38 8 Push the paper hold lever to the front Figure 4 39 9 Remove the Paper Guide U by pulling upward Screw Screw Paper release lever Paper guide U C A U T I O N When removing installing the Paper Guide U do not touch the P_Rear Sensor Figure 4 40 Paper guide U P_REAR sensor ...

Page 133: ...e Rear Cover as described in Rear Cover Removal paragraph 4 2 1 7 2 Remove the three cables connected to the Power Board as shown below Figure 4 41 W A R N I N G Unplug the AC power cable and wait at least five minutes before removing the power board to make sure there is no residual power left in the board s condensers Table 4 2 Power Board Connectors Connector Pins Color Connection Notes CN2 3 B...

Page 134: ...ews CPS M3x8 securing the Power Board and then remove the Power Board Figure 4 43 4 2 2 2 HJFK Dummy Board Removal Any of the HJFK board or the Dummy board of the option are fixed 1 Remove the rear cover as described in Rear Cover Removal Paragraph 4 2 1 7 2 Pull off the Option block to the upward Figure 4 44 P S Self containing Fan Disconnect cable connector Screw Screw Screw Screw Option block H...

Page 135: ...hen remove the board ASSY Figure 4 45 4 2 2 3 C362MAIN Board Removal 1 Remove the HJFK Dummy Board on the I F bracket 2 Remove eight screws on the I F bracket then remove the I F bracket and two earth plate Figure 4 46 3 Remove six screws on the Interface Board Figure 4 47 Screw Screw Screw Earth plate Screw Screw ...

Page 136: ...ide Figure 4 49 6 Unlock the four fooks on the connector CN4 and CN5 then remove two guides Figure 4 50 C362DRV board C362MAIN board CN1 Hook Hook C A U T I O N When replacing the Interface Board make sure followings n Use same type of ROM on the IC2 n Do not exchange the mounting position of option board Option board will be connect to the CN4 CN5 card slot Figure 4 51 Hook Hook CN5 CN4 Guide IC2...

Page 137: ...older Cover Sensor CN2 FC C362DRV CN29 CN3 FC Ink Cartridge type color Sensor Black CN4 FC Ink Cartridge type color Sensor Cyan CN5 FC Ink Cartridge type color Sensor Magenta CN6 FC Ink Cartridge type color Sensor Light Cyan CN7 FC Ink Cartridge type color Sensor Light Magenta CN8 FC Ink Cartridge type color Sensor Yellow CN9 3 GRAY x 2 W Ink Pump ASSY Vacuum sensor R CN10 3 GRAY x 2 W Creaning Un...

Page 138: ...12 CN23 White FPC Head Assy Board CN11 CN24 White FPC Head Assy Board CN10 CN25 3 2 Black Ink Ready Plunger CN26 68 Option Card Installation TBD CN29 White FPC Head Assy Board CN1 CN30 3 2 Red Black P S Fan CN31 2 2 Red Black P S Self containing Fan CN32 2 2 White Black Suction Fan CN33 2 2 White Black Suction Fan CN34 2 2 White Black Suction Fan CN35 3 2 Red Black Dot Missing Detector CN36 2 2 Re...

Page 139: ...llustration below Figure 4 54 CN26 CN40 CN52 CN29 C362DRV Board CN27 CN2 CN1 CN54 CN28 CN9 CN24 CN23 CN22 CN21 CN20 CN19 CN14 CN16 CN50 CN35 CN30 CN31 CN32 CN33 CN34 CN36 CN3 CN37 CN38 CN7 CN42 CN41 CN39 CN47 CN45 CN43 CN4 CN18 CN17 CN44 CN48 CN5 CN46 CN25 CN8 CN12 Serial I F CN11 CN6 CN56 CN13 CN15 CN49 CN51 CN53 CN55 ...

Page 140: ...62DRV Board area C362MAIN Board area C A U T I O N When removing re inserting the flat cable FFC from to a connector make sure to pull insert the cable straight Otherwise internal contact of the connector may be damaged and this causes a short circuit to destroy the electrical circuitries Lithium battery CR2032 3V is installed on the C362DRV board Do not short the C362DRV board with metal or condu...

Page 141: ...he cable clump Figure 4 57 3 Remove one screw fixing the earth plate connected to CN42 on the C362MAIN board and disconnect fan cable connector Figure 4 58 4 Remove one screw securing the P S Fan holder then remove it Figure 4 59 5 Remove two screws securing the P S Fan on the P S Fan Holder and remove it Figure 4 60 Cable Connector Cable Clump Connector Auto take up roller connector Screw Screw P...

Page 142: ...e 4 61 Label C A U T I O N n Do not remove or loosen the screws that secure the CR guide rail also do not remove the carriage These parts are adjusted to 1 100th of a mm at the factory n Do not attempt any kind of service or adjustment to the frame or parts attached directly to the frame See the Parts List in Chapter 7 for a list of parts that you can service replace Other parts can only be assemb...

Page 143: ...indicate the pads are completely full and need to be replaced before printing can continue 1 Remove five screws CP W M4x8 securing waste ink cover Figure 4 63 2 Remove handle by pressing latches Figure 4 64 C A U T I O N When the waste ink counter indicates the ink pads need to be replaced the following parts all need to be replaced at the same time n Waste Ink Unit n Pump ASSY n Cap ASSY n Head C...

Page 144: ...After the removal put the tubes on the waste ink pad preventing from ink leakage Figure 4 65 4 At the bottom side pull unlock the two tabs of ink box and slide the ink box toward you Figure 4 66 Connect to the flushing box Connect to the pump ASSY Front side view Bottom side view Tab Top side view Bottom side view Bottom side view Tab Tab ...

Page 145: ...be clamp Screw Waste Ink Unit C H E C K P O I N T When replacing the Waste Ink Unit prepare a vinyl bag beforehand for disposal of the Pads A D J U S T M E N T R E Q U I R E D When replacing the Waste Ink Unit the following adjustment procedures are required See Maintenance Mode 2 on page 50 n INIT WASTE INK n INIT CLEANING To reassemble the waste ink box and related parts follow the above steps i...

Page 146: ...on Fans 1 Move the head carrige to the home position 2 Remove three screws M3x8 on the clamp securing the head cables and tubes 3 Unlock the tube clamp from guide rail 4 Remove four screws M3x8 on the guide rail 5 Remove the guide rail Figure 4 70 Guide rail Screw Clamp Tube clamp Front side view Left side view ...

Page 147: ...ixing the Roller unit 5 pieces and remove the Roller unit Figure 4 71 7 Remove ten screws 3x8 then push up the five Sub Platens and remove it Figure 4 72 8 Loose the Fan cable and shutter fan cable fixing nuts and make cables free Figure 4 73 Screw Screw Sub Platen Suction location detect sensor cable Fan Cable ...

Page 148: ...hown below Figure 4 75 C H E C K P O I N T Screws are covered under sponge of fun duct C A U T I O N Pay attention so as not to fail the sponge seal with the driver When it fails the air leakage occurs and the adsorption power of the form becomes low Remove the last screw while supporting with the hand because the fan duct falls when remove all the screw Do the cleaning because dust etc is adherin...

Page 149: ...rd while paying attention so as not to scar each cable of the right and left Figure 4 76 12 Disconnect left side suction location detect sensor cable connector Figure 4 77 13 Remove one screw M4x8 fixing right P_FRONT sensor and remove P_FRONT sensor with bracket Figure 4 78 14 Remove the Fan Duct Cable right side Cable left side Suction location detect sensor cable P_FRONT sensor Screw ...

Page 150: ... Suction Fan the cable connector of the reverse side then remove it from the clamp Figure 4 80 17 Remove three screws M4x8 then remove the Suction Fan Figure 4 81 Screw Screw Sction Fan Flame Cable Clump Cable Connector A D J U S T M E N T R E Q U I R E D Carry out the justification with the L style gauge when assemble the sub platen Refer to Chapter 5 the adjustment Screw Sction Fan ...

Page 151: ...re housed This is not an easy procedure and reassembly is even harder if you do not pay strict attention to how the parts fit together n Read this entire section and become familiar with the associated parts before starting A D J U S T M E N T R E Q U I R E D When replacing the printheads the following adjustment procedures are required n Self diagnostic function adjustment n Head unit counter res...

Page 152: ...ids missing the pipe Figure 4 84 6 Loosening the nut on the side of the tube while holding down the nut part such that the nut on the side of the metal pipe that fixed it with the tape does not get loose we remove the pipe Figure 4 85 Carridge cover Screw Left side view Right side view Fix with the gum tape C A U T I O N When loosen the nut do the measure so as not to get dirty with the rag etc be...

Page 153: ...efectiveness of the nut if it is not the condition where the tube was plugged vertically to the nut joint department Tightening of the nut with the torque wrench of the exclusive use E589 torque 1kg Confirm that the O ring packing is not transforming Figure 4 87 O ring As the pipe becomes vertical to the nut it joins C A U T I O N Do not loosen the nut on the side of the metal pipe C A U T I O N P...

Page 154: ...e damper holder with the cable and tube Figure 4 91 11 Remove screw fixing the earth plate Do not drop the nut of the reverse side Figure 4 92 damper holder Screw Screw C A U T I O N When assembly do not mistake the attachment location of the tube and pipe Do not insert the tube pipe with the damper holder Do not mistake the attachment location of the tube and pipe Do not insert the tube pipe with...

Page 155: ...oes not miss and not jump out then remove the hinge compression spring and holder Also remove the hinge on the right side Figure 4 94 Figure 4 95 C A U T I O N There is the danger that damages the substrate and also cause the contact defectiveness of the FFC cable if it does not draw out the connector cable after the upper side of the head substrate is held down C A U T I O N Do not forget that th...

Page 156: ... guide of the right and left Figure 4 96 15 Remove each two screws fixing the Head guide of the right and left Figure 4 97 16 Remove compression spring 9 9 that a few of the lower part of head ASSY raises and be attached between the head base and head ASSY Do not transforme the spring Figure 4 98 Head guide Head guide Screw Screw Spring ...

Page 157: ...ormed C A U T I O N When disassemble assemble the Head ASSY pay attention in the following point n Do not touch and soil the surface of the head n When assemble the head the carriage is migrated to the left side while confirming the part that showed in the next figure from the reverse side fixed so as not to contact the surface of the head in the head base n When assemble the tube confirm that the...

Page 158: ... following steps 2 to 3 n When remove the cutter unit take the following steps 4 2 Push down and hold the cutter lever then pull up the solenoid and rotate it to the arrow direction Figure 4 101 3 Pulling up the cutter from cutter unit Figure 4 102 Carridge cover Screw Cutter A D J U S T M E N T R E Q U I R E D Run the automatic cutting operation after cutter unit attaches The cutter is released t...

Page 159: ...t Figure 4 103 Cutter Cable Screw C A U T I O N When assembly adjacent the cutter edge in the section department of a sub platen like the following figure Do not part from the section too much not run on the convex part Figure 4 104 A D J U S T M E N T R E Q U I R E D When attach the cutter unit perform the cutter position adjustment Refer to Cutter position adjustment 198 Cutter edge ...

Page 160: ...moving the P_Edge Sensor 1 Disconnect the P_Edge Sensor cable connector from Head board 2 Remove one screw CBP M3x6 securing the P_Edge sensor and remove the sensor Figure 4 106 P_Edge Sensor Removal C A U T I O N When Disassembly and reassembly do not bend or injure the CR encorder T Fence CR encorder sensor Screw C A U T I O N n When assembly combine the boss location of the hole of the head bas...

Page 161: ...ove the I C Holder Cover as described in I C Holder Cover Removal 125 5 Remove the six flat cables from the CSIC board refer to CSIC Board Removal 137 and then remove the cables from their harness clamps on the ink cartridge holder sides Figure 4 107 6 Disconnect the air tubes Figure 4 108 7 Put the waste ink paper around the nut remove the hexagon nuts and remove the nut ink pipes Figure 4 109 C ...

Page 162: ...the rear side C A U T I O N Some of ink will remain in the tube Proceeding to the nut removal put the waste paper or similar to the nut for leakage ink absorption Screw Screw C A U T I O N Some of ink will remain in the tube proceeding to the nut removal put the waste paper or similar to the nut for leakage ink absorption Do not lose the O ring between the tube and nut Figure 4 111 O ring ...

Page 163: ...f the CR Motor Lock type Figure 4 112 4 Loosen the CR Tension shaft on the right side of the printer to release the tension on the CR Steel belt Loose two screws with same amount Figure 4 113 5 Loosen the set screw on the shaft clamp Figure 4 114 C H E C K P O I N T Before loosening the CR timing belt tension confirm and write down the current tension See CR Timing Belt Tension Adjustment for info...

Page 164: ...ribed in L Side Cover Removal 124 2 Remove the Rear Cover as described in Rear Cover Removal 126 3 Disconnect the PF Motor ASSY cable connector Figure 4 116 4 Loosen the four CP W M4x10 screws securing the PF motor bracket A D J U S T M E N T R E Q U I R E D When removing the CR Motor the following adjustment procedures are required n CR Timing Belt Tension Adjustment C A U T I O N Pay attention s...

Page 165: ...aring from the bracket Figure 4 118 Screw Screw PF Motor bracket PF timing belt Screw C A U T I O N When assembling the PF Motor ASSY move the PF timing belt manually and check that the PF timing belt revolves around the center of the reduction pulley When removing installing do not bend or injure the PF scale Figure 4 119 A D J U S T M E N T R E Q U I R E D If you remove the PF motor make the nec...

Page 166: ...Encoder 1 Disconnect the PF Encoder cable connector Figure 4 120 2 Loosen the set screw 2mm and remove the bearing stopper Figure 4 121 3 Remove four serews fixing the PF base Figure 4 122 4 Remove the Grid spacer and the Grid end Figure 4 123 Cable connector Bearing stopper PF base Screw Grid end Grid spacer ...

Page 167: ...uching the PF loop scale n When assembly attach the grid end after two places of bosses are combined with the hole of the PF base n The grid spacer have to be set to the direction that has a ditch side Screw A D J U S T M E N T R E Q U I R E D If you replace the waste ink absorbers because the service call error 0000100 occurs you need to replace the specified parts in the Cleaning Unit After repl...

Page 168: ... three waste ink tubes from tube Figure 4 127 6 Lift up the ink pump ASSY to release the carriage lock and move the carriage away from the home position Figure 4 128 7 Hold the Cleaning Unit with your hand then remove two screws M4x8 securing Cleaning Unit to the CR guide rail Figure 4 129 CSIC board CN10 Waste ink tube Tube CR Guide rail Cleaning Unit Screw Bracket Cap motor ...

Page 169: ... When secure the screw pay attention so as not to drop the screw into the CR guide rail by using the magnet driver It is because be not seen the place when the screw is dropped into the CR guide rail Do not scar the steel belt Do not touch the cleaner head and the cap Figure 4 130 Cap Cleaner head ...

Page 170: ...ide frame 3 Remove two screws M4x8 fixing the flushing box then shift the flushing box to the left a little Figure 4 131 4 Remove the waste ink tube from the tube clamp on the waste ink unit then remove the flushing box with the waste ink tube Figure 4 132 Clump Flushing box Screw Screw Cable connector Waste ink tube Waste ink unit Tube clump C A U T I O N When remove the waste ink tube do the mea...

Page 171: ...m the home position Figure 4 134 4 Disconnect the connector connected to CN17 CN18 on the C362DRV board then remove it Figure 4 135 W A R N I N G This unit contains laser generation elements Be careful handling this unit Read precautions given in the preface The following label is attached on the unit Figure 4 133 A D J U S T M E N T R E Q U I R E D In the case that removed or exchanged the Dot mi...

Page 172: ...ve the two screws M4x8 securing the Dot missing detector to the CR guide rail then remove the Dot missing detector Figure 4 137 Cable clump Cable for the panel unit Dot missing detector CR Guide rail Screw C A U T I O N When secure the screw pay attention so as not to drop the screw into the CR guide rail by using the magnet driver It is because be not seen the place when the screw is dropped into...

Page 173: ...139 4 2 3 15 Removing the Ink Pump ASSY 1 Remove the Cleaning Unit as described in Removing the Cleaning Unit Removing the Cleaning Unit 167 2 Disconnect the cables for the ink release plunger and Ink Pump Motor from its connector CN11 25 on the main board and take the cable out from the hole in the R side frame 3 Disconnect the cable from sensor connector Figure 4 140 Suction control motor Cables...

Page 174: ... described in R Side Cover Removal 124 2 Remove the L Side Cover as described in L Side Cover Removal 124 3 Remove the H Top cover as described in H Top Cover Removal 123 4 Marking 7 place of the T fence hold position 5 Loosen two revolution 7 place of the T fence hold then lift up it and fixed Figure 4 143 6 Remove the left side of tention spring Figure 4 144 Screw Screw Air distributor 1 2 3 6 5...

Page 175: ... in L Side Cover Removal 124 3 Remove the H Top cover as described in H Top Cover Removal 123 4 Remove the Cleaning unit the Flashing box the Dot missing detedtor Refer to Removing the Cleaning Unit 167 Removing Flushing Box 170 Removing Dot Missing Detector 171 5 Disconnect the cable for the Paper Hold Solenoid cable from the cable connector Figure 4 146 C A U T I O N When assemble Adjust the pos...

Page 176: ...h bracket Figure 4 147 7 Remove one screw M3x6 securing solenoid armature 8 Remove two screws M3x6 securing solenoid coil then remove the Paper Hold solenoid Figure 4 148 Solenoid Screw Screw Screw Screw for armature C H E C K P O I N T When installing the Paper Hold Solenoid make sure the lock lever move smoothly Otherwise loosen the armature screw and secure it again Figure 4 149 Look lever ...

Page 177: ... W M1 2x8 securing the HEAD_SLIDE Sensor ASSY and remove the HEAD_SLIDE Sensor ASSY 5 Release the harness for the HEAD_SLIDE Sensor ASSY from the cable clamps 4 2 3 19 Removing the PG Motor Drive Gear 1 Remove the R Side Cover as described in R Side Cover Removal 124 2 Remove the Rear Cover as described in Rear Cover Removal 126 3 Marking the PG motor fixing position Figure 4 151 4 Disconnect the ...

Page 178: ...o screws fixing the PG motor then remove the PG motor Figure 4 154 7 In the case that remove the drive gear Remove the E ring with holding down the drive gear then remove the drive gear Figure 4 155 Drive gear Motor gear Screw C A U T I O N When remove the drive gear pay attention because the drive gear closes have jumped by the spring when remove the E ring without holding down the drive gear E r...

Page 179: ... the CR_HP sensor then remove it Figure 4 158 4 Disconnect the cable connector of the CR_HP sensor Figure 4 159 C A U T I O N n Confirm that is attached to the location that did the marking in the advance on the occasion of the mounting of the PG motor n Confirm that the backlash of the motor gear and drive gear are the same size on the occasion of the mounting of the PG motor Figure 4 156 n Do no...

Page 180: ...10000CF Revision A Disassembly assembly Disassembly Flow 180 C A U T I O N When removing do not remove and loosen the screw of the CR_HP sensor attachment bracket The home position have changed Figure 4 160 Screw CR_HP sensor ...

Page 181: ...Sensor is connected to CN45 on the C362DRV board 4 2 3 22 Removing the P_FRONT Sensor ASSY 1 Remove the R Side Cover as described in R Side Cover Removal 124 2 Remove the L Side Cover as described in L Side Cover Removal 124 3 Remove the Paper Guide L as described in Paper Guide L Removal 128 4 Remove the Rear Cover as described in Rear Cover Removal 126 5 Remove the Front Cover as described in Fr...

Page 182: ...the cable clamps then remove it Figure 4 165 NOTE Paper_Front Sensor ASSY position is adjusted at factory Therefore be sure to mark its current position before removing the screws Figure 4 166 Screw Specer P_FRONT sensor A D J U S T M E N T R E Q U I R E D If you replace the Paper_Front Sensor ASSY perform the necessary adjustment listed in Chapter 5 C A U T I O N When assembly 2 places of bosses ...

Page 183: ...Sensor and remove it Figure 4 167 8 Release the harness for the P_Rear Sensor ASSY from the cable clamps NOTE When removing installing the Paper Guide U be careful not to mar the P_REAR Sensor ASSY with the edge of the sensor inspection window NOTE P_REAR Sensor ASSY position is adjusted at factory Therefore be sure to mark its current position before removing the screws 4 2 3 24 Removing the Fron...

Page 184: ...e I C Holder Cover as described in I C Holder Cover Removal 125 3 Disconnect the cable connector from the CN1 on the CSIC board then remove from two clamps Figure 4 170 4 Remove two screws on the I C holder cover sensor then remove it Figure 4 171 A D J U S T M E N T R E Q U I R E D Perform the necessary adjustment listed in Chapter 5 This adjustment is required to make the Cover Sensor ASSY work ...

Page 185: ...l 123 2 Push the paper hold lever to the front Unlock condition Figure 4 172 3 Marking the P_THICK sensor bracket position on the CR guide rail Figure 4 173 4 Remove two screws M3x6 fixing the P_THICK sensor Figure 4 174 5 Disconnect the cable connector from the P_THICK Sensor Figure 4 175 Paper hold lever P_THICK sensor Marking CR guide rail P_THICK sensor Screw Cable connector ...

Page 186: ... P_THICK sensor to the bracket Figure 4 176 NOTE Sensor bracket position is adjusted at factory Therefore be sure to mark its current position before removing the screw A D J U S T M E N T R E Q U I R E D If you move the sensor bracket position perform the necessary adjustment listed in Service Parts Required Adjustments Latch Bracket ...

Page 187: ...C H A P T E R ADJUSTMENT ...

Page 188: ... Table 5 1 Adjustment Tools Name Part Code Notes Tension Gauge F712 B747700300 Standard tool Max 4000g User s data memory card 1050073 Standard PC card acceptable Type 2MB Flash memory card Standard Type II PCMCIA Rel 2 1 JEIDA Ver 4 2 Voltage 5V Read Write Program data memory card 44 inch roll paper EPSON special media Necessary for mechanism adjustment printouts A3 Tracing paper Kimoto brand Mic...

Page 189: ... Adjustment Outline 189 Starter Cartridge Lc 1062243 Stylus Pro 10000CF Except EAI market Starter Cartridge Lc 1062237 Stylus Pro 10000 EAI market Starter Cartridge Lc 1062249 Stylus Pro 10000CF EAI market Table 5 1 Adjustment Tools Name Part Code Notes ...

Page 190: ... clear the ink counter 14 Write USB ID Refer to the Paragraph 5 2 1 5 2 2 5 3 C362MAIN Board replacement Reload firmware Firmware Upload on page 193 Sensor assembly replacement P Front P Edge Start up the Self diagnostics 1 Paper Related Sensor adjustment 2 Top bottom adjustment Refer to the Paragraph 5 3 CR Motor replacement 1 CR timing belt tension adjustment Tension Gauge is required Start up t...

Page 191: ...d Write operation Part 1050073 Fujitsu MB98A81183 15 o Memory card writing utility i e Adtech CardUT97 o PC with memory card writer or stand alone memory card writer o IPL contained in the following directory in the service manual data disk Folder Prog Ipl File ROM Before backing up the parameters to the PC card the above file must be written to the Flash Memory Card using the card writing utility...

Page 192: ... during the backup or download procedure the following message appears on the LCD If you find the message above one of the following errors has occurred Using a different Memory card try the operation again and retry it again n Flash memory write error n Flash memory erase error n Memory card write error n Memory card erase error If a different memory card does not solve the problem there is a pro...

Page 193: ...r Status Menu appears Then press the Item button Version B0xxxxx appears Write down the version number 2 Turn off the printer 3 Remove the slot cover two screws from the rear of the printer and insert the prepared firmware card xxxxxxxx ROM into slot CN20 The card is EPSON service tool F727 Flash memory card The top surface of the card faces the outside of the printer 4 Turn on the printer 5 Updat...

Page 194: ... printers Table 5 3 certain parts Adjustment item Required tool Reference CR Motor CR steal belt tension Tension gauge 1054053 page 195 PF Motor PF timing belt tension Tension gauge B747700300 page 197 P Thick sensor Self diagnostics Paper Thickness page 197 Cutter Sub Platen position Adjustment tool 1070178 page 198 Front cover Cover sensor position page 199 Slide Motor Gear backrush page 199 CR ...

Page 195: ...ley shaft 4 Select the Test Sensor from the diagnostic mode and place the carriage to the center 5 Ensure the steal belt skew on the pulley during the carriage move with both direction Turning the adjustment screws on the pulley shaft and eliminate the belt skew Adjust the screw that the belt come close side 6 Return the carriage to the head capping position and measure the belt tension at center ...

Page 196: ...EPSON Stylus Pro 10000 10000CF Revision B Adjustment Adjustment Steps 196 Figure 5 2 CR steel belt tension adjustment Steel belt ...

Page 197: ...bracket with four screws 5 Attach the cover which are removed with step 1 Figure 5 3 PF timing belt tension adjustment 5 2 3 3 P_THICK sensor fixing bracket adjustment When you change the position of fixing bracket perform the following adjustment with self diagnostic function Standard 0 6mm Thin paper determination 0 7mm Thick paper determination Adjustment procedure 1 Remove the H top cover 6 sc...

Page 198: ...nt side loosen the two of cutter holder screws then mount the L type adjusting tool on the Sub_Platen Fix the cutter holder position after the adjustment of gap to the Sub_Platen 4 Attaching the adjustment tool from the right side and perform the adjustment with Sub_Platen fixing screw 6 Sub_Platens are presented 5 Confirm the cutter operation by pressing the cutter cap several times 6 Shut the fr...

Page 199: ...Loosen the each two fixing screws at the left and right then move up and down each lever and adjust the sensor position 4 Attach the cover which are removed with step 1 Figure 5 6 5 2 3 6 Slide idler gear Slide motor fixing plate adjustment Adjustment procedure 1 Remove the Panel Assy and side cover R 2 Loosen two screws on the slide motor fixing plate adjust the gear gutter with PG gear on the ca...

Page 200: ...rriage 6 Mount the CR_ENC setting tool and adjust the position then tighten the screws 7 Move and place the carriage to the middle of CR guide rail 8 Escape from the Test Sensor mode 9 Turn off the printer power after the initialization 10 Attach the cover which are removed with step 1 and 2 Figure 5 8 5 2 3 8 Head slant adjustment Refer to A13 slant adjustment on page 239 to B123 slant adjustment...

Page 201: ...213 Blight Recycle Paper XEROX is soled in japanese market only 4 Select Test Sensor FrontAD or Test Sensor Rear by panel operation Refer to Sensor on page 217 5 Adjusting each VR Refer to VR layout on page 202 corresponding to the each sensor the ON OFF value Left value becomes within the adjustment range Refer to Table 5 5 Adjustment Range on page 202 C A U T I O N n Performing these adjustment ...

Page 202: ...Start up procedure on page 213 4 Select Test Sensor EdgeAD by panel operation Refer to Sensor on page 217 5 Take the carriage and move on the paper manually 6 Adjusting VR 3 or VR6 Refer to VR layout on page 202 the ON value Right value becomes within the adjustment range Refer to Table 5 5 Adjustment Range on page 202 7 Confirm the value with sheet set is within the ON OFF value Left value Table ...

Page 203: ...am PrnPrint exe 4 Select the printer driver Stylus Pro 10000 10000CF 5 Send the print file to the printer 6 Select the group 2 menu shown on theTable 5 6 After the selection start the printing and following pattern will appear on the paper Figure 5 13 paper feeding adjustment pattern 7 Compare the printed pattern and find out the lightest pattern Read the numerical value XX of lightest pattern whi...

Page 204: ...up XX1 to XX and display the specified paper panel input message as shown following figure Figure 5 14 3 Enter the correction address which are shown on the table 5 6 5 7 Select the address value by pressing paper feed button 4 Press Cleaning button 5 Enter the value to the Initial value 6 Press the Enter button 11 Turn off the printer power C A U T I O N n This adjustment is needed in only Bi D p...

Page 205: ...3 68H 0 03 6EH Heavy Weight Polyester Banner 02H 0 2mm XX3 83H 0 30 83H Table 5 8 Stylus Pro 10000CF Paper type Thickness Panel input Address Initial value Backlight film 01H 0 1mm XX2 00H Default 6CH Glossy Film 01H 0 1mm XX2 66H 0 01 78H Synthetic Paper 01H 0 1mm XX2 87H 0 34 BEH Double Weight Matte Paper 02H 0 2mm XX1 00H Default 65H Premium Glossy Photo Paper 02H 0 2mm XX1 5BH 0 10 Individual ...

Page 206: ... the cutter pressure adjustment 3 Press Enter switch in several times until Pressure 35 will be appeared on the LCD 4 Move the carriage unit to the center of most right sub platen 5 Connect the string between cutter and hook of the tension gauge Figure 5 15 Cutter Pressure Adjustment 6 When Exec Adj will be displayed on the LCD press Enter switch the cutter will be move to downward At the time mea...

Page 207: ...he paragraph 5 2 3 10 for details Required tool o Program memory card o User memory card 5 2 5 USB ID backup NVRAM EEPROM on the C362 Main board record the own USB ID USB ID is different with printer as a serial number USD ID NE101xxxxxxxxxxxx0 X means 0 to 9 A to Z USB ID copy or write operation is necessary for C362 Main board replacement Perform this operation with parallel connection of person...

Page 208: ...le 5 9 Self Diagnostic Mode Controls Item Description Check Version Panel Sensor Encorder Fan History D A correction CSIC Actuator Adjustment Head department adjustment Sensor position adjustment Paper feed correction Cleaning Four mode of cleaning Print Check pattern adjustment variables Parameter Initialize Update Display the NVRAM Life CR Motor PF Motor Cutter Head up and down Carriage lock Lev...

Page 209: ...d driver History Maintenance Waste ink R Waste ink L Head wiper 1 Head wiper 2 Head wiper 3 Head rubbing 1 Head rubbing 2 Head rubbing 3 Lever Table 5 10 Self Diagnostic Menu Stratum Check History Maintenance Ink cover CR motor PF motor Ink tube Print count Cleaning Shot B Shot C Shot M Shot LC Shot LM Shot Y Cut Cutter solenoid Lock solenoid Error Error 0 Error Error 1 Error 2 Error 3 Error 4 Err...

Page 210: ...n Measure Va Vb Vc Vd Check Va Vb Vc Vd M D A correction Measure Va Vb Vc Vd Check Va Vb Vc Vd Table 5 10 Self Diagnostic Menu Stratum Check D A correction LC D A correction Measure Va Vb Vc Vd Check Va LC D A correction Vb Vc Vd LM D A correction Va Vb Vc Vd Va Vb Vc Vd Y D A correction Va Vb Vc Vd Va Vb Vc Vd H signal wave Table 5 10 Self Diagnostic Menu Stratum ...

Page 211: ...motor Shutter motor Cap motor Ink system motor Pomp motor Laser Shutter Shutter position Table 5 10 Self Diagnostic Menu Stratum Check Cutter Cutter UP DOWN Adjustment Skew check Rank input QR code Panel All Head code input Head code input Head code input Dye ink Head code input Head code input Head code input Pigment ink Head code input Head code input Head code input Nozzle check Offset adjustme...

Page 212: ...1Y Gap 300 V2 C Gap 300 V2 M Gap 300 V2 LC Gap 300 V2 LM Gap 300 V2 Y Table 5 10 Self Diagnostic Menu Stratum Adjustment Band feed Top and bottom Top length Bottom length Side margin Rear sensor Pos Test print Check pattern Change adjustment Head cleaning Counter clear Cleaning Normal KK0 Normal KK1 Normal KK2 Initial ink charge Print Check pattern Adjustment variable Parameter Initialize All Capp...

Page 213: ... power down Parameter Initialize rubbing history Waste ink history CR motor history PF motor history Lever history Cover history Ink cover history Update Cap position Head rank 1 Print position Paper length Mechanical parameter R flash L flash F to H H to Cut E to H R to H Ink charge flag set Ink charge flag clear Display Table 5 10 Self Diagnostic Menu Stratum Life CR motor PF motor CR PF motor C...

Page 214: ...yer Select Type Next menu Item Previous menu Paper feed Increment the value Paper feed Decrement the value Enter Fix the value Cleaning Paper feed cut Feed Press Cut Release C A U T I O N Use the roll paper for self diagnostics except particular case Cut sheet is handle as a roll paper with self diagnostics Use next button for self diagnostics Pause Select Type Item Paper feed Paper feed Enter Che...

Page 215: ...me Cap home Cover Lever etc Encorder CR carriage PF paper feed Fan Paper suction fan Mist suction fan Cooling fan Heat sink fan Record Maintenance Fatal error D A correction Input correction data Check the corrected voltage Head signal form Check the head drive signal CSIC Display the CSIC information Actuator Solenoid Motor TEST Version TEST Panel TEST Sensor TEST Encorder TEST Fan TEST Elec TEST...

Page 216: ...uence Figure 5 19 Version display sequence Additional information for version display Display the version as follows ddym NOTE dd Date NOTE y Year NOTE m Month Example display meaning 0507 means Year 2000 Month 7 Date 5 If the I F or ESC P3 is not installed each version display becomes N A Ver I F Ver Engine Ver ESC P3 Ver Param 1 Ver Param 2 Ver Dip SW Ver Main Rev Ver Panel Rev Item Select Type ...

Page 217: ...to the home position and perform the carriage lock Figure 5 21 Sensor menu sequence Panel Key Panel LCD Panel LED Panel LED xxxx Panel Key xxxxx Sen Compress xxxx Sen CROrigin xx Sen CAP Origin xx Sen Supply Origin xx Sen Cover xxxxx Sen Lever xxxx Sen Sutter Org xx Sen Paper xxx Sen HeadSlide xx Sen INK NOT xxxxxx Sen Ink Cover xxxx Sen Edge AD xxxxxx Sen Front AD xxxxxx Sen Rear AD xxxxxx Sen Le...

Page 218: ...he relation of sensor display and sub tank ink amount Figure 5 22 o F will display when the overflow condition is presented o Laser xxxx Display of xxx means AGC thresh hold value If the value is less than 2208 you need to replace the dot missing detector unit 5 3 3 5 Encoder Display the CR and PF encoder value Following figure showing the encoder test sequence Figure 5 23 Display unit is the numb...

Page 219: ...ing record menu Figure 5 25 Record menu sequence Fan Paper ALL Fan Paper 1 Fan Paper 2 Fan Paper 3 Fan Mist Fan BOX Fan Head Drv Fan Pause key END Fan BOX Fan BOX Fan BOX Fan BOX Fan BOX Fan BOX Select Type Select Type Select Type Select Type Select Type Select Type Select Type Item Item Item Item Item Item Item Pause Pause Pause Pause Pause Pause Enter Pause Enter Enter Enter Enter Enter Enter Ma...

Page 220: ... Wiper 00000000 Head 2 Wiper 00000000 Head 3 Wiper 00000000 Head 1 rubbing 00000000 Head 2 rubbing 00000000 Head 3 rubbing 00000000 Lever 00000000 Cover 00000000 Ink Cover 00000000 CR Motor 00000000 PF Motor 00000000 Ink Tube 00000000 PrintCounter 00000000 Cleaning 00000000 Fire B 00000000Mdot Fire C 00000000Mdot Fire M 00000000Mdot Waste ink L 1 2 3 4 Fire LC 00000000Mdot Fire LM 00000000Mdot Fir...

Page 221: ...nput and check are perform by each color Following figure showing D A correction menu sequence Figure 5 28 D A correction menu sequence Error 1 00000000 Error 2 00000000 Error 3 00000000 Error 4 00000000 Error 5 00000000 Error 6 00000000 Error 0 00000000 Item Item Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType SelecType SelecType KD AAdj CD AAdj MD AAdj LCD AAdj LMD AAd...

Page 222: ...ct the voltage parameter of Va Vd Following figure showing menu sequence Figure 5 30 Item Item SelecType SelecType Enter Enter Panel Key Panel LCD Pause Pause Select voltage parameter Select voltage parameter Item Item Item Item SelecType SelecType SelecType SelecType Enter Enter Enter Enter K Measure Va K Measure Vb K Measure Vc K Measure Vd Pause Pause Pause Pause Va correction input Vb correcti...

Page 223: ...y o When the Enter key is pushed during the correction value input of Vd D A correction value of the color settles and display moves to K measure Va of 1 hierarchy 4 Selection of the parameter Select the voltage parameter for Va to Vd Following figure showing parameter menu sequence Figure 5 32 Select the value with Paper Feed key Item Item Item Item Item SelecType SelecType SelecType SelecType Se...

Page 224: ... showing CSIC menu sequence Signal wave End with Pause key Item Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType SelecType CSIC K Cart CSIC C Cart CSIC M Cart CSIC LC Cart CSIC LM Cart CSIC Y Cart Item SelecType K00 xx K01 xx K02 xx K03 xx K04 xx K05 xx K06 xx K07 xx K08 xx K09 xx K10 xx K11 xx K12 xx K13 xx K14 xx K15 xx K17 xx K16 xx K18 xx 1 2 3 4 SelecType SelecType S...

Page 225: ...x K25 xx K26 xx K27 xx 1 2 3 4 SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType Item Item Item Item Item Item Item Item Item Item Item Item Item Item Item Item Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType SelecType SelecType Enter Enter Enter Enter Enter Enter Enter Lever Lock S...

Page 226: ...Type SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType Enter Enter Enter Enter Enter Enter Enter Enter Enter Enter InkValve Sol LM Ink Valve Sol Y Slide Motor Shutter Motor Cap Motor Ink System Motor Pump Motor Laser Shutter Cutter Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause End with Pause key End with Pause key End with Pause key End with Pause key En...

Page 227: ...g and detect the skew with sensor Head rank input Input the characteristic of print head Data is indicated on the head perform the ink charge after the input Head nozzle check Ensure the condition with test print Dot missing offset adjustment Input the offset value Dot missing detector Print the result of dot missing A13 slant adjustment Check the head slant with sample Mechanical adjustment A123 ...

Page 228: ...t side of paper o Pull the paper release lever toward up when the Paper Out LED indicator is light or blinking Above LED indication means paper detection error o Panel key operation is as follows Enter Go to the Adj Input Rank menu Pause Go to the Adj Check Skew All keys are inactive during the skew check operation Adj Check Skew Adj Input Rank Adj Check Nozzle Adj Offset Adj Adj Det Res Adj A13 S...

Page 229: ...rge it goes top menu of adjustment o If the error condition is presented retry it again from head 1 input C A U T I O N n This head rank input way is for production line by a special bar code reader n For service you should perform head rank input by panel input Press the Enter key to QR code receive mode on line Item Item SelecType SelecType Rank Input QR code Rank Input Panel Press the Enter key...

Page 230: ...When input head rank you should choose All only n Rank Input Dyestuff is for head rank of Dye ink using only n Rank Input Pigment is for head ran of Pigment ink using only Item Item Item SelecType SelecType Enter Rank Input All Rank Input Dyestuff Rank Input Pigment Input Head 1 Code Pause Press the Enter key to select the input mode of Head 1 Item Item Item SelecType SelecType SelecType Input Hea...

Page 231: ...the Enter key to select the code input mode of 3rd line Press the Enter key to select the code input mode of 4th line Press the Enter key to select the code input mode of 5th line Select the proper value with Paper Feed key Enter Enter Enter Head 1 1 5 1 4 7 4 0 3 Head 1 1 5 1 4 7 4 0 3 Head 1 1 5 1 4 7 4 0 3 Head 1 1 5 1 4 7 4 0 3 Head 1 1 5 1 4 7 4 0 3 Pause key Input End Wait Exc Enter Key Fill...

Page 232: ...After the code of the Head 1 or the Head 2 is input display moves to Head 2 code input or Head 3 code input individually n After the ink fill display moves to the top menu of the adjustment n When the Pause key is pushed display moves to the menu next to 1 hierarchy At this time pay attention the code that input is not settling although it is effective DYESTUFF Mode for the head selection of dyest...

Page 233: ...code input individually n After the ink fill display moves to the top menu of the adjustment n When the Pause key is pushed display moves to the menu next to 1 hierarchy At this time pay attention the code that input is not settling although it is effective n The migration of the cursor is skipped in the display item of Enter Enter Enter Head 1 1 1 2 3 4 5 Head 1 1 1 2 3 4 5 Head 1 1 1 2 3 4 5 Hea...

Page 234: ... Item Item SelecType SelecType Input Head 1 Code Input Head 2 Code Input Head 3 Code Press the Enter key to select the input mode of Head 1 Press the Enter key to select the input mode of Head 2 Press the Enter key to select the input mode of Head 3 SelecType Enter Enter Enter Head 1 3 X R Head 1 3 X R Head 1 3 X R End with Pause key Wait Exc Enter Fill Please Set Ink Ink Charge Select the proper ...

Page 235: ... key is pushed display moves to the menu next to 1 hierarchy At this time pay attention the code that input is not settling although it is effective n The migration of the cursor is skipped in the display item of 5 3 4 4 Head nozzle check Ensure the dot nozzle operation with test print sample If the nozzle injection is not perfect perform the head cleaning several times Ink cartridge replacement m...

Page 236: ...or PF and CR 3 Pattern Refer to following figure o It prints in the order of Black Cyan Magenta Yellow Light Magenta Light Cyan from the left Print sample Figure 5 53 4 Version ink remainder quantity o Version T0xxxx yyyy zzzz o Ink Pad 9 9 o Head Rank 6AT2A43 78Q3DN4 7 343 253 422E2VV 6K3FWWW EY3B7YX TU U1YR TX UUTQ UX VUYX 3X05VVS XYWWVWS Y1YZXWV W 45Y13 X 3L4E3 X 3Z2U3 5 Horizontal nozzle lineu...

Page 237: ...just the offset value automatically 1 Move to Adjustment mode in the self diagnostics 2 Select Paper Source or Select Type switch to the Offset Adjustment and then push Enter key to enter offset adjustment 3 The printer performed offset adjustment automatically and display the result as following Figure 5 56 The display digit showing in the order of AGC threshold value DAC max and DAC mini from th...

Page 238: ...Color M 45 45 45 45 o Color Y 45 45 45 45 2 Count Value Of dot lost nozzle o 1 2 3 4 o Color K 0 0 0 0 o Color C 0 0 0 0 o Color LC 0 0 0 0 o Color LM 0 0 0 0 o Color M 0 0 0 0 o Color Y 0 0 0 0 Figure 5 57 C H E C K P O I N T n The AGC threshold value are 2208 or more If the value is less than 2280 the detector will judge the no dot missing even if the dot missing happen n DAC D A convertor n DAC...

Page 239: ... same level by a magnifying glass with scale 2 Printing method o One pass with Uni D at 360dpi resolution for CR and 45 dpi for PF 1 Figure 5 59 Shift to A123 Slant Check End menu by pressing Pause key SelecType SelecType Enter Printing Pattern Wait a moment Adjust the slant End with Pause key A13 Slant Check End Wait a moment Output Pattern Shift to A123 or A13 slant check menu with following key...

Page 240: ...tinue as same level by a magnifying glass with scale 2 Printing method o One pass with Uni D at 360dpi resolution for CR and 45 dpi for PF Figure 5 61 Item SelecType SelecType Enter Printing Pattern Adjust the slant Wait a moment Wait a moment End with Pause key Output Pattern A13 Slant Check End Shift to A123 Slant Check End menu by pressing Pause key Shift to B123 or A123 slant check menu with f...

Page 241: ...s same level by a magnifying glass with scale 2 Printing method o One pass with Uni D at 360dpi resolution for CR and 45 dpi for PF Figure 5 63 Item SelecType SelecType Enter Printing Pattern Adjust the slant Wait a moment Wait a moment End with Pause key B123 Slant Check End Output Pattern Shift to B123 Slant Check End menu by pressing Pause key Shift to Bi D adjustment or B123 slant check menu w...

Page 242: ... LM 240 CPS with light magenta ink Bi D 240 V1 Y 240 CPS with yellow ink Bi D 300 V2 K 300 CPS with black ink Bi D 300 V2 C 300 CPS with cyan ink Bi D 300 V2 M 300 CPS with magenta ink Bi D 300 V2 LC 300 CPS with light cyan ink Bi D 300 V2 LMK 300 CPS with light magenta ink Bi D 300 V2 Y 300 CPS with yellow ink Item Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType SelecTy...

Page 243: ...th six colors Print pattern Figure 5 66 Item Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType SelecType SelecType BiD 300 V2 K 0 BiD 300 V2 C 0 BiD 300 V2 M 0 BiD 300 V2 LC 0 BiD 300 V2 LM 0 BiD 300 V2 Y 0 BiD End 1 2 3 4 Adjustable with Paper Feed key at unit of 1 2880 inch Adjustable with Paper Feed key at unit of 1 2880 inch Adjustable with Paper Feed key at unit of 1 ...

Page 244: ...240 V1 Y 240 CPS with yellow ink Gap 300 V1 C 300 CPS with cyan ink Gap 300 V1 M 300 CPS with magenta ink Gap 300 V1 LC 300 CPS with light cyan ink Gap 300 V1 LM 300 CPS with light magenta ink Gap 300 V1 Y 300 CPS with yellow ink Item Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType SelecType Enter Start the print with Enter key Printing Pattern Gap 240 V1 C 0 Gap 240 V1 ...

Page 245: ...ter key after the value change Difference of maximum and minimum correction value are within 64 1440 inch with six colors Print pattern Figure 5 69 Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType Gap 300 V2 M 0 Gap 300 V2 LC 0 Gap 300 V2 LM 0 Gap 300 V2 Y 0 Gap End 1 2 3 4 Adjustable with Paper Feed key at unit of 1 2880 inch Adjustable with Paper Feed key at unit of 1 2...

Page 246: ...owing menu sequence and Following figure showing print pattern Figure 5 70 Print pattern Adjustment item Paper feed length Printing method Length 1000mm Two pass with Uni D at 720dpi resolution for CR and 360 dpi for PF Figure 5 71 Enter Enter Enter Enter Start the print with Enter key Printing Pattern V Length 1000 000mm Start the print with Enter key Printing Pattern Press the Pause key to selec...

Page 247: ... pressing the Enter at the input screen of Top length k or Bottom length o Shift to the RearSen Pos xxmm menu by pressing Enter key during the input screen of Side margin Front Correction pattern for cutter head length Adjustment item Top margin Front sensor position Bottom margin Cutter position Side margin print beginning position Printing method Uni d one pass with black color at 180dpi resolut...

Page 248: ... is not necessary at the field even if band correction is performed although this item is necessary in a production process Cut sheet is required without the condition of cut sheet placement when this item is selected Figure 5 70 showing menu sequence and figure 5 71 showing print pattern Figure 5 74 o Measure the length between the paper edge to printed line and input the rear sensor position Shi...

Page 249: ...mber input screen it moves to the screen of before When display No 2 PEG 000000 it moves No 1 PEG 000000 o When push the Setting item key in the Print adjustment pattern display screen it moves the serial number input screen No 4 PEG 000000 SelecType Enter Enter Enter Enter Enter Enter Print Test Pattern Item Print Adj Variable No 1 PEG 000000 No 2 PEG 01 0000 No 4 PEG 012345 No 3 PEG 0123 00 Prin...

Page 250: ...ng liquid Blowing Adj Counter Clear Skip the Ink Blowing Skip the Head Washing End with Enter key C A U T I O N n Do not carry out the counter clear of the menu that is displayed at the end of the head washing n If the Adjustment counter clear was displayed turn off the power supply of the printer and get out of from the self diagnostic operation mode Reason Even the binding of the dye paint is cl...

Page 251: ...nter D 0 Protection counter D work 0 Ink counter R1 0 Ink counter R2 0 Ink counter R3 0 Sub ink tank counter K 0 Sub ink tank counter C 0 Sub ink tank counter M 0 Sub ink tank counter LC 0 Sub ink tank counter LM 0 Sub ink tank counter Y 0 Ink cartridge counter K 0 Ink cartridge counter C 0 Ink cartridge counter M 0 Ink cartridge counter LC 0 Ink cartridge counter LM 0 Ink cartridge counter Y 0 To...

Page 252: ...lowing figure showing the menu sequence Figure 5 81 5 3 5 3 Normal cleaning KK2 Perform the normal cleaning KK2 Following figure showing the menu sequence Figure 5 82 5 3 5 4 Initial ink charge Perform the initial ink charge Table 5 17 Item Description Normal cleaning KK0 A little suck quantity Normal cleaning KK1 Large suck quantity Normal cleaning KK2 Maximum suck quantity Initial charge Initial...

Page 253: ...t pattern and the Adj variable Following table showing the items Following figure showing the print menu sequence Figure 5 84 Ink Charge Table 5 18 Item Description Check pattern Print check pattern Adjustment variable Print adjustment variable Print out check pattern Item Item SelecType SelecType Enter Print test pattern Print Adj Variable End of print ...

Page 254: ...ism controls However the parameter on this menu can also be modified from the adjustment menu When servicing the printer you do not need to separately update or reset the parameters from this menu Following table showing the items Following figure showing the parameter menu sequence Printing Pattern Printing Pattern C A U T I O N n Parameter is supported for printer production So please do not per...

Page 255: ...howing the parameter initialize menu sequence Figure 5 87 5 3 7 1 Initialize the parameter Initialize the parameter Initialize parameters Item Item SelecType SelecType SelecType Enter Enter Enter Parameter Initialize Parameter Update Parameter Display Update parameters Display parameters Item ...

Page 256: ...EPSON Stylus Pro 10000 10000CF Revision B Adjustment Self Diagnostics 256 Following table showing the items ...

Page 257: ... horizontal position correction value Flashing position PF distance correction 1 3 Serial number Number of wiping each head Number of rubbing each head Number of ink tube movement Number of paper set lever Up Down Initialize capping position CR home position correction value capping position Initialize PF resolution PF distance correction value1 3 Initialize Serial number Serial number Initialize ...

Page 258: ...Ini PF Resolution Ini Serial No Ini Head 1 Record Ini Head 2 Record Initialize OK Ini Head 2 Record Initialize Parameter Parameter Initialize 1 2 3 4 Item Item Item Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType SelecType SelecType SelecType Init Wiping Record Init Rubbing Record Init West Ink Record Init CR motor Record Init PF Motor Record Init Lever Record Init Cover...

Page 259: ...pdate cap position parameter menu sequence Figure 5 90 o When the Pause key is pushed with the Does update parameter display screen display moves to Update Head rank Item Item Item Item Item Item SelecType SelecType SelecType SelecType SelecType SelecType Enter Update Cap Position Update Head Rank Update Print Pos Adj Update Paper Feed Len Update Mech parameter Update Ink Parameter Update cap posi...

Page 260: ...cType SelecType SelecType Enter Rank Input All Rank Input Dye stuff Rank Input Pigment Input Head 1 Code Pause Item Item Item Item Item Item Item Item SelecType BiD 240 V1 K 0 BiD 240 V1 C 0 BiD 240 V1 M 0 BiD 240 V1 LC 0 BiD 240 V1 LM 0 BiD 240 V1 Y 0 BiD 300 V2 K 0 1 2 3 4 SelecType SelecType SelecType SelecType SelecType SelecType SelecType Adjustable with Paper Feed key at unit of 1 2880 inch ...

Page 261: ...at unit of 1 2880 inch Adjustable with Paper Feed key at unit of 1 2880 inch 5 6 7 8 SelecType SelecType SelecType SelecType SelecType SelecType SelecType Item Item Item Item Item Item Item Item SelecType Gap 240 V1 LM 0 Gap 240 V1 Y 0 Gap 300 V2 C 0 Gap 300 V2 M 0 Gap 300 V2 LC 0 Gap 300 V2 LM 0 Gap 300 V2 Y 0 Adjustable with Paper Feed key at unit of 1 2880 inch Adjustable with Paper Feed key at...

Page 262: ...mechanical parameter update menu sequence Figure 5 94 Enter Enter V Length 1000 000mm Update Parameter Updating Parameter Adjustable with Paper Feed key at unit of 0 001 mm Item SelecType Enter R Flash 4 L Flash 4 F to H 3 0 F to H 3 0 F to H 14 0 H to Cut 14 0 Update Parameter Updating Parameter Adjustable with Paper Feed key at unit of 0 1 mm SelecType SelecType SelecType SelecType SelecType Ite...

Page 263: ...sensor to the LC 1 o When the Pause key is pushed with the Does update parameter display screen display moves to Update Ink parameter 6 Ink parameter Update the ink parameter Following figure showing the ink parameter update menu sequence Figure 5 95 o When the Pause key is pushed with the Does update parameter display screen display moves to Update Cap position Enter Enter Init Fill Set Init Fill...

Page 264: ...s 0 0 0 0 Address 0 0 0 0 Address 0 0 0 0 0000 0 Adjustable with Paper Feed key Enter Enter Enter Item Item Item SelecType SelecType SelecType Table 5 21 Reliability test Item Description CR Motor Bi D carriage movement PF Motor Drive PF roller CR PF Motor CR and PF operation at same time Cutter Paper cut Head Up Down Continuous head Up Down Head Lock Continuous head lock and release Lever Lock Co...

Page 265: ...tor Life CR PF Motor Life Cutter Life Head U D Life Head Lock Life Lever Lock Life Cleaning SelecType SelecType SelecType SelecType SelecType SelecType SelecType Item Item Item Item Item Item Item 1 2 3 4 Item SelecType Life Printing Life Shutter Life Total Life Life Check SelecType SelecType SelecType Item Item Item 1 2 3 4 ...

Page 266: ...est menu sequence Figure 5 98 o As for the parameter of CW 240CPS 300CPS 400CPS and 800CPS are possible select o As for the parameter of CCW 240CPS 300CPS 400CPS and 800CPS are possible select o The maximum value of the reliability number designation is 99 999 999 times o Carriage migration MAX location is 738 06 mm from the starting point location o Carriage migration MIN location is 111 05 mm fr...

Page 267: ...ed Following figure showing the PF motor reliability test menu sequence Figure 5 99 o The maximum value of the paper feed is 100 0mm o The maximum value of the reliability number designation is 99 999 999 times o When the Pause key is pushed during the reliability test the test can be broken Table 5 22 Movement distance is less than 8 6mm Movement distance is more than 8 6mm Speed 25 CPS 52 CPS Ac...

Page 268: ... 240CPS 300CPS 400CPS and 800CPS are possible select o As for the parameter of CCW 240CPS 300CPS 400CPS and 800CPS are possible select o The maximum value of the paper feed is 100 0mm o The maximum value of the reliability number designation is 99 999 999 times o Carriage migration MAX location is 738 06 mm from the starting point location o Carriage migration MIN location is 111 05 mm from the st...

Page 269: ...me 0 in the case that this is exceeded Following figure showing the cutter reliability test menu sequence Enter Soft Landing 1 80 Soft Landing 2 60 Soft Landing 3 40 Soft Landing 4 60 Soft Landing 5 40 Paper Pre 100 Pressure 60 1 Adjustable with Paper Feed key at unit of 1 Adjustable with Paper Feed key at unit of 1 Adjustable with Paper Feed key at unit of 1 Adjustable with Paper Feed key at unit...

Page 270: ...99 999 999 times within 8 column and the count become 0 in the case that this is exceeded Moving the carriage and combine the meshing of the gear Following figure showing the head up down reliability test menu sequence Figure 5 102 o The maximum value of the reliability number designation is 99 999 999 times o The maximum value of the wait time is 999 seconds o There is the wait time that is desig...

Page 271: ...nds 1 time 5 3 8 7 Lever lock Perform the lever lock reliability test Perform the lever lock cancel set designated number When the reliability number is 1 reliability is repeated until Pause key is input When the reliability number is 1 the biggest count number is 99 999 999 times within 8 column and the count become 0 in the case that this is exceeded Following figure showing the lever lock relia...

Page 272: ... that this is exceeded Following figure showing the cleaning reliability test menu sequence Figure 5 105 o As for the parameter of cleaning kind CL1 CL1 and CL2 are possible select o The maximum value of the reliability number designation is 99 999 999 times o The maximum value of the wait time is 999 seconds o There is the wait time that is designated whenever the cleaning reliability test ends 1...

Page 273: ...ity test Perform the shutter actuation designated number When the reliability number is 1 reliability is repeated until Pause key is input When the reliability number is 1 the biggest count number is 99 999 999 times within 8 column and the count become 0 in the case that this is exceeded Following figure showing the shutter reliability test menu sequence Figure 5 107 o Where the shutter is transi...

Page 274: ... times within 8 column and the count become 0 in the case that this is exceeded Following figure showing the total reliability test menu sequence Figure 5 108 o As for the parameter of CW 240CPS 300CPS 400CPS and 800CPS are possible select o As for the parameter of CCW 240CPS 300CPS 400CPS and 800CPS are possible select Enter End 100 Count CR PF 50 Life Count 1 CR PF Motor 100 Speed CCW 240CPS Spe...

Page 275: ...eliability test the test can be broken o Following table showing the default value of total reliability test 5 3 8 12 Life confirmation Confirm the number of endurance You can confirm the endurance record any time because this record is storage in NVRAM Following figure showing the reliability number confirmation test menu sequence Figure 5 109 Table 5 23 Item Default value CW speed 240 CPS CCW sp...

Page 276: ...C H A P T E R MAINTENANCE ...

Page 277: ...the C362DRV board directly on the body that has electrical conductivity n Be careful not to let ink get into your eyes or your skin If ink gets in your eye flush the eye with water and see a doctor if you feel discomfort in your eye C A U T I O N n Due to the printer s size when performing any service or maintenance operations confirm there is plenty of space for the operation n Due to the printer...

Page 278: ...en Maintenance mode 2 of Waste Ink Counter Clear Cleaning Clear Ink Tubes CR Motor Service Call 00000101 Time of display occurrence o Solution Exchange the ink tube and CR motor o Enforcement necessaryadjustmen CR motor initialization of maintenance mode 2 C A U T I O N When replacing the waste ink pads replace the pads in the waste ink tank and not the whole tank Put the old pads in a plastic bag...

Page 279: ...panel is displayed READY Figure 6 2 Wait until the power supply lamp turns off then extract the AC power cable from the plug socket Cleaning unit Waste ink unit pads Flushing box Dot missing detector LCD Display Operation Panel Switch Confirm whether abnormal sound etc does not occur during the actuation 1 2 READY PRINTER SETTING MENU TEST PRINT MENU NOZZLE CHECK PATTERN PRINT Print the nozzle che...

Page 280: ...layed Printing number of sheets C PRINTABLE SHEET xxxxxxx sheet Whether is displayed additional how many sheets of printing possibility on the basis of the ink used quantity in the page that printed it in immediately before every the ink C Cyan M Magenta LC Light cyan LM Light magenta Y Yellow K Black Printing number of sheets M PRINTABLE SHEET Printing number of sheets LC PRINTABLE SHEET Printing...

Page 281: ...ce information that the service engineer uses the maintenance for the purpose Maintenance call 100 with the remainder quantity of 3 Service call 000100 with the remainder quantity of 0 CR motor life monitor CR MOTOR PF motor life monitor PF MOTOR Head unit life monitor HEAD UNIT Cleaning unit life monitor CLEANING UNIT Table 6 3 Status sheet Item Panel display Setting value Contents Table 6 4 Disp...

Page 282: ...ver Refer to 4 2 1 5 n I C holder cover Refer to 4 2 1 6 n H top cover Refer to 4 2 1 3 n Carriage cover Refer to 4 2 3 3 1 1 Ink supply tube The presence of the damage and transformation of the ink tube and ink leakage trace is included are confirmed Wipe the ink leakage 1 Print head department Remove 2 damper bracket mounting screw and confirm following items Refer to 4 2 3 3 o Is there ink leak...

Page 283: ...ng unit and flushing box 1 Cleaning unit Refer to 4 2 3 12 o Are there ink leakage and damage in 3 ink tubes and thick tube o Are 3 waste ink tubes fixed to the clamp on the flushing box Figure 6 9 o Is there sag part that is low more the clamp location in the waste ink tube between the cleaning unit and flushing box o Are 3 waste ink tubes plugged to the thick tube that is jointed to the waste in...

Page 284: ...he ink dirt Refer to 4 2 3 12 o Is there ink dirt in the window and also periphery department of the dot missing detector o Is there ink dirt in the bottom of the cleaning unit the absorption material attachment department Figure 6 11 o Is not the piece of paper etc adhering to the cap ink pad and also 3 caps grey rubber Figure 6 12 o Is there the dirt of paper powder etc in 3 sheets of vacuum cle...

Page 285: ...o 4 2 3 7 o Is there ink leakage in the lower part of the ink cartridge attachment department o Does the ink valve solenoid on each ink holder work smoothly Figure 6 14 3 1 Carriage actuation Confirm the carriage actuation with manually moving o Does the carriage work smoothly right and left o When the carriage is run until against the left side Are there the adhesion of dirt and foreign substance...

Page 286: ...he carriage actuation with manually moving o While seeing the CR driven pulley moving the carriage that the steel belt always is at the center of a pulley is confirmed Even that there are not dirt and abrasion in the steel belt and pulley confirms o Is there looseness in 2 screw that are fixing the steel belt to the carriage o Is there looseness in the set screw of the bearing stopper that is atta...

Page 287: ...e PF roller o Is there ink dirt in the sub platen Figure 6 21 o Are not the dirt of the ink and paper powder etc adhering to the PF driven roller Total of 128 pieces each 4 pieces the installation to 32 holders Wipe the ink dirt with the cloth that wetted Clean the paper powder with the brush o Is not the dirt adhering to 3 support bearings of the PF rollers Figure 6 22 o Is not the dirt adhering ...

Page 288: ...ide home sensor Refer to 4 2 3 19 o CR_HP sensor Refer to 4 2 3 21 o Paper release sensor Refer to 4 2 3 22 o P_FRONT sensor Refer to 4 2 3 23 o P_REAR sensor Refer to 4 2 3 24 o P_THICK sensor Refer to 4 2 3 27 o Shutter home sensor Refer to 4 2 3 19 o Cap sensor Cap Pump unit o Pressure sensor Carriage locking sensor Ink pump Assy Confirm whether the next switches are actuated with the open and ...

Page 289: ...C H A P T E R APPENDIX ...

Page 290: ...oard Printheads Power Supply Board AC inlet PANEL UNIT CN4 CN2 CN1 CN54 CN24 CN23 CN22 CN21 CN20 CN19 CN50 CN36 CN3 CN37 CN38 CN7 CN 9 CN2 CN3 CN 1 CN1 CN5 CN4 CN3 CN7 CN2 Serial I F C362Main Board CN6 CN13 CN6 CN13 CN 14 CN 15 CN10 CN 12 CN 7 CN 11 CN 8 CSIC CN2 CN9 CN10 CN8 CN7 CN6 CN5 CN4 CN3 CN1 CN11 CN12 CN11 CN14 CN25 CN48 CN44 CN17 CN5 CN46 CN8 CN16 CN15 CN35 CN30 CN31 CN32 CN33 CN34 CN51 C...

Page 291: ...hite FPC Head Assy Board CN10 CN25 3 2 Black Ink Ready Plunger CN26 68 Option Card Installation TBD CN29 White FPC Head Assy Board CN1 CN30 3 2 Red Black P S Fan CN31 2 2 Red Black P S Self containing Fan CN32 2 2 White Black Suction Fan CN33 2 2 White Black Suction Fan CN34 2 2 White Black Suction Fan CN35 3 2 Red Black Dot Missing Detector CN36 2 2 Red Black Heat Sink Fan 1 CN37 2 2 Red Black He...

Page 292: ...47869 P S BORAD ASSY 400 2032091 P S CABLE EAI 120V 101 1053493 RUBBER FOOT 102 2047847 VACUUM FAN ASSY 103 2047848 VACUUM FAN 1 CABLE ASSY 104 2047849 VACUUM FAN 2 CABLE ASSY 105 2047853 P REAR SENSOR ASSY 106 1063147 SENSOR BASE PR 107 1063162 PAPER GUIDE U 108 2047850 VACUUM FAN 3 CABLE ASSY 109 1071281 HANDLE 110 1071282 HANDLE 111 1063154 SUB PLATEN 112 1063161 PAPER GUIDE L 113 1054277 PAPER...

Page 293: ...ON SPRING 9 9 305 1063203 HEAD ADJUSTOR BOARD A 306 1063202 HEAD ADJUSTOR BOARD B 307 1063201 ECCENTRIC SHAFT GEAR Table 7 2 Parts Reference List 308 1063204 HEAD ADJUSTOR SPRING 309 1063205 SCREW CAP 310 2047864 FG CABLE 311 1063206 HEAD STOPPER 312 2047884 CR ENC ASSY 313 1063217 CUTTER HOLDER 314 1063220 SOLENOID SPRING 315 1063219 CUTTER SOLENOID 316 1063222 CUTTER SPRING 317 1063218 CUTTER CA...

Page 294: ...58974 DETECTOR ASSY DOT 455 1059030 PUMP CAP UNIT ASSY 456 2047870 SLID SENSOR ASSY 457 2047863 FG CABLE 501 1063182 I C BOARD SPRING Table 7 2 Parts Reference List 502 1063183 I C LEVER KNOB 503 2047873 I H COVER SWITH ASSY 504 2036775 BOARD ASSY CSIC 505 2047880 CSIC FFC 506 2047874 K CARTRIDGE FFC 507 2047875 C CARTRIDGE FFC 508 2047876 M CARTRIDGE FFC 509 2047877 LC CARTRIDGE FFC 510 2047878 L...

Page 295: ...DUCT 710 1071273 COOLING FAN SHELE 711 1060652 SHIELED PLATE 1 712 1060653 SHIELED PLATE 2 713 2036963 BOARD ASSY SUB Table 7 2 Parts Reference List 801 1063231 H TOP COVER 802 1063237 ROLL SIDE R COVER 803 1063223 S E PROTECTION BRASH 804 1063224 CATCH 805 1063234 ROLL SIDE L COVER 806 1063232 FRONT COVER 807 1063241 I H COVER ASSY 808 1063236 R SIDE COVER 809 1063226 FRONT COVER DAMPER R 810 106...

Page 296: ...responding in the figure number in the table of the parts list o No 1 FRAME ASSY 1 o No 2 FRAME ASSY 2 o No 3 HEAD ASSY o No 4 CR_RAIL ASSY o No 5 VACUUM SWITCH ASSY o No 6 INK SYSTEM ASSY o No 7 I H ASSY o No 8 CABLE GUIDE ASSY o No 9 BOARD BASE ASSY o No 10 COVER ASSY o No 11 SPINDLE ASSY 902 1053560 FLANGE 2 INCH 910 1071283 PACKING BOX ASSY ABROAD 911 1071285 PAPER OUT TRAY 912 1071286 CASTER ...

Page 297: ...02 x 3 119 X 2 118 FRAME ASSY 1 PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 1 Rev 01 10282 115 116 x 51 117 101 X2 112 113 X 3 114 X 3 111 x 5 110 x 4 109 x 2 108 104 105 106 107 187 188 189 190 103 121 X 4 122 ...

Page 298: ... 176 FRAME ASSY 2 PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 2 Rev 01 10282 160 156 174 152 X 2 153 X 2 165 169 164 163 161 168 169 170 166 167 156 154 151 172 162 157 158 159 155 173 171 176 X 3 175 178 ...

Page 299: ...HEAD ASSY PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 3 Rev 01 10282 322 321 319 318 319 320 320 302 317 314 315 313 316 305 301 308 309 309 308 304 311 306 307 312 303 310 307 311 323 ...

Page 300: ...365 365 365 CR RALE ASSY PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 4 Rev 01 10282 352 357 358 356 364 363 362 355 360 361 351 353 359 354 120 X 2 191 366 ...

Page 301: ...411 365 VACUUM SWITCH ASSY PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 5 Rev 01 10282 410 X 4 409 405 X 10 401 404 403 402 408 406 X 11 407 x 5 412 118 ...

Page 302: ...INK SYSTEM ASSY 451 PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 6 Rev 01 10282 456 455 454 453 452 457 ...

Page 303: ...519 516 I H ASSY PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 7 Rev 01 10282 502 X 6 501 X 6 503 120 x 5 504 505 506 507 508 509 510 511 512 X 6 611 X12 612 X 12 613 X 6 514 513 515 X 6 517 X 2 518 X 3 ...

Page 304: ...0 MC10 EPSON STYLUS PRO 10000 10000CF No 8 Rev 01 10282 620 X 2 621 616 618 612 X 12 611 X 12 613 X 6 611 X 6 619 X 6 x 9 x 9 611 x 6 612 x 6 617 612 X 6 608 609 610 607 615 x 8 614 x 6 601 602 603 604 605 606 192 194 193 ...

Page 305: ...175 X 12 710 BOARD BASE ASSY 300 PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 9 Rev 01 10282 120 x 18 705 X 2 703 701 250 200 706 702 704 X 2 707 709 X 2 711 712 713 for JPN 169 708 169 400 ...

Page 306: ...EPSON STYLUS PRO 10000 10000CF No 10 Rev 01 10282 814 824 808 811 805 825 821 810 816 818 812 821 809 816 817 815 807 513 183 820 822 801 802 823 806 804 x 3 803 803 803 813 819 COVER ASSY 181 182 186 185 185 184 ...

Page 307: ...PM10 MC10 EPSON STYLUS PRO 10000 10000CF No 11 Rev 01 10282 SPINDLE ASSY 902 901 195 902 901 196 ...

Page 308: ...s Pro 10000 10000CF Revision A Appendix Component Layout 308 7 4 Component Layout The illustrations below show the control circuit board component layout of this machine Figure 7 2 C362MAIN Board Component Layout ...

Page 309: ...EPSON Stylus Pro 10000 10000CF Revision A Appendix Component Layout 309 Figure 7 3 C362SUB Board Component Layout ...

Page 310: ...EPSON Stylus Pro 10000 10000CF Revision A Appendix Component Layout 310 Figure 7 4 C83322 Board Component Layout 1 2 Figure 7 5 C83322 S Board Component Layout 2 2 ...

Page 311: ...EPSON Stylus Pro 10000 10000CF Revision A Appendix Component Layout 311 Figure 7 6 C362DRV Board Component Layout 1 2 ...

Page 312: ...EPSON Stylus Pro 10000 10000CF Revision A Appendix Component Layout 312 Figure 7 7 C362DRV Board Component Layout 2 2 ...

Page 313: ...EPSON Stylus Pro 10000 10000CF Revision A Appendix Circuit Diagram 313 7 5 Circuit Diagram The illustrations below show the control circuit board circuit diagram of this machine ...

Page 314: ...ision A Appendix Circuit Diagram 314 The circuit diagrams of the printer are followings 1 C362DRV board 2 C362DRV board 3 C362DRV board 4 C362DRV board 5 C362DRV board 6 C362MAIN board 7 C362SUB board 8 C83321SUB board 9 C83321SUB board ...

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Epson Stylus Pro 10000 Series, Service Manual

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