DRS Technologies Armor X10gx User Manual Download Page 166

Page: 166 / 233

9711-26020-0001

Exp o rt Co n tro lle d – S e e P a g e 3

Rev D

SECTION 6

TROUBLESHOOTING

Page 165 of 234

ARMOR X10gx Tablet Computer

TS 02 Ta b le t Will No t S ta rt Bo o t P ro c e s s

Start

Is tablet

docked?

Yes

Undock tablet

and attempt to

boot up.

1. Remove both
batteries and connect
tablet to docking station
or connect DC power
supply.
2. Attempt to boot up.

Did tablet

boot up?

Yes

Send tablet

in for repair.

Does

tablet

boot up?

Yes

Replace

batteries.

Temporarily

replace HD with

another HD.

Does

tablet

boot up?

Yes

Re-image

HDD.

Send tablet

in for repair.

Summary of Contents for Armor X10gx

Page 1: ...el 561 961 5585 Fax 561 961 5587 Certification Exhibit FCC ID UGLGOBI2 IC 7888B GOBI2 FCC Rule Part 22H 24E IC Radio Standards Specification RSS 132 RSS 133 ACS Project Number 11 2044 Manufacturer DRS...

Page 3: ...D FRONT MATTER CONTENT Page 2 of 234 ARMOR X10gx Tablet Computer To learn more about ARMOR accessories please call 1 888 872 1100 RF DOCK BATTERY CHARGER DESK DOCK BREAKOUT BOX VEHICLE POWER SUPPLY UN...

Page 4: ...e following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to whic...

Page 5: ...350 MHz and 5650 5850 MHz and that these radars could cause interference and or damage to WLAN devices Under Industry Canada regulations the WLAN radio transmitter may only be operated using an antenn...

Page 6: ...uter Not only will you save money but far more importantly you will help reduce the overall demand for energy and benefit not only our economy but our environment as well For instructions on how to se...

Page 7: ...9711 26020 0001 Export Controlled See Page 3 Rev D FRONT MATTER CONTENT Page 6 of 234 ARMOR X10gx Tablet Computer...

Page 8: ...contact DRS Technical Support for information concerning updates to this document COPYRIGHT NOTICE Brand and product names mentioned in this publication may or may not be registered trademarks of the...

Page 9: ...data or damage to equipment WARNING EXPLOSION HAZARD DO NOT CONNECT OR DISCONNECT ANY EXTERNAL CABLE OR POWER CONNECTOR OR DOCK OR UNDOCK TABLET UNLESS AREA IS KNOWN TO BE NON HAZARDOUS AVERTISSEMENT...

Page 10: ...clean water for 15 minutes and have someone else summon medical attention for you Unaffected persons should assist the affected individual in the vital first flushing of the eyes WARNING If battery ma...

Page 11: ...amps Voltage sources outside this range could cause unstable operation or result in permanent damage to the computer CAUTION DO NOT connect the DC power supply from a Rapid Battery Charger into the c...

Page 12: ...CETTE UNIT EN ZONES AINSI CLASS ES IMPROPRES SA COTE DE S CURIT CAUTION When using IEEE 802 11a wireless LAN in Canada this product is restricted to indoor use due to its operation in the 5 15 to 5 25...

Page 13: ...EARNING ABOUT YOUR ARMOR X10GX 25 Front and Top Panel Features 26 Display 27 Controls 27 Indicator Panel 30 Ambient Light Sensor ALS 31 Speakers 31 Microphones 31 Rear Panel Features 32 Battery Compar...

Page 14: ...gency Shutdown 64 Putting the Computer into Sleep Mode 65 Indications that your X10gx is Asleep 65 Putting the Computer into Hibernate Mode 65 Indicator State Summary 66 Configuring and Controlling yo...

Page 15: ...l GPS Receiver 103 The u center GPS Application Window 104 u center User s Guide 104 Assisted GPS 104 Enabling and Disabling Your Wireless Radios 106 Wireless Signal Quality 107 Using your Radios with...

Page 16: ...ill not recognize a battery 167 TS 05 Tablet is locked up 168 TS 06 Cannot connect to wireless network 169 7 MAINTAINING YOUR ARMOR X10GX 171 Replacing the Solid State Drive SSD 171 Removing and Repla...

Page 17: ...Tell When Batteries Have Finished Charging 202 Battery Operating Time 202 Operating Under Low Battery Conditions 203 Low Battery Level Alarm 203 Reserved Battery Level Alarm 203 Critical Battery Leve...

Page 18: ...217 Long Term Storage 217 Battery Tips for Best Performance 218 Disposing Of Your Used Batteries 218 Disposal 218 Recycling 218 10 DRS TECHNICAL SUPPORT 221 Before You Contact Us 221 How to Return a P...

Page 19: ...46 Figure 26 ARMOR X10gx Desk Dock 49 Figure 27 X10gx RF Dock Breakout Box and Cable 50 Figure 28 X10gx Vehicle Dock on a Ball Mount Assembly 51 Figure 29 X10gx Docking Station Attached to Ball Mount...

Page 20: ...Figure 78 Sample Event Log File 134 Figure 79 ARMORutils About Window 135 Figure 80 Windows 7 Welcome Page 136 Figure 81 Pen and Touch Utility 137 Figure 82 Pen and Touch Utility Flicks Tab 139 Figure...

Page 21: ...BE 63 Table 4 LED Indication Summary 66 Table 5 Configuring the Speakers 69 Table 6 Configuring your Microphones 70 Table 7 Pen Screen Actions 75 Table 8 Fingertip Actions 77 Table 9 Capturing a Still...

Page 22: ...s you can change the batteries without the need for tools and without interrupting normal computer operations In addition you now have the functionality of both a touch screen and an active pen screen...

Page 23: ...se confirm that all of these items are present and in good condition NOTE Your hard drive is shipped already installed in the computer Your ARMOR X10gx Purchas e Contact your ARMOR sales representativ...

Page 24: ...www adobe com While viewing this guide you can click on any Figure or Table reference and on any blue underlined text NOTE Blue underlined links to websites may change color after visiting depending...

Page 25: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 1 WELCOME AND INTRODUCTION Page 24 of 234 ARMOR X10gx Tablet Computer This Page Intentionally Left blank...

Page 26: ...oused in our new lower weight magnesium alloy chassis and has sealed external connectors that are rated IP 67 level protection from dust dirt water and other damaging elements Its hot swappable batter...

Page 27: ...o front back top bottom and left right are relative to the face on view as shown in Figure 1 Figure 1 Front Panel Features CONTROL PANEL HIGH BRIGHTNESS DUAL MODE DISPLAY OPTIONAL GPS ANTENNA BEHIND C...

Page 28: ...ot supplied will provide even more precision with the touch screen If you have the standard display you can choose to operate with both screens Dual Mode or with only one screen Touch Only or Pen Only...

Page 29: ...d use the FPS This button is used with PBs P1 P2 and P3 button combos to activate three additional functions Press and release the Fn button and then press and release P1 P2 or P3 to activate the comb...

Page 30: ...own from the Windows desktop The computer will perform a normal shutdown Computer powered on and awake Press and hold for 5 or more seconds emergency shutdown Computer shuts down immediately and does...

Page 31: ...bled GPS Indicator A blue LED that is on steady when the WWAN radio is connected to a network Wireles s Wide Area Network WWAN Indicator A blue LED that is on intermittently when any storage media suc...

Page 32: ...nsiderably reduced sound quality If a headset or external speakers are plugged into the right side panel audio jack Figure 9 the internal speakers are disabled The sound quality through a pair of head...

Page 33: ...wn in Rear Panel Features Figure 4 There is also a built in webcam a 50 pin docking connector and two RF docking connectors to connect external wireless and or GPS antennas through the X10gx docking s...

Page 34: ...EDs and each LED represents approximately 20 of the total charge of the battery as follows Fuel Gauge LEDs LED 5 81 100 4 61 80 3 41 60 2 21 40 1 01 20 The fuel gauge LEDs are active whenever power is...

Page 35: ...era located on the back side of the top left antenna cover Webcam Figure 6 The camera is equipped with an autofocus lens and can be used to capture still images movies and barcodes The camera saves st...

Page 36: ...second display is provided with a DisplayPort connector There is also an RJ 45 10 100 1000 Ethernet port and two USB 2 0 ports A DC power input jack is provided to connect an external power source Le...

Page 37: ...Panel Features The bottom cover opens to reveal a compartment for three different types of removable digital cards a 26 pin 34 54 mm ExpressCard an ISO IEC 7810 FIPS 201 compliant Smart Card and a hi...

Page 38: ...YOUR ARMOR X10GX Page 37 of 234 ARMOR X10gx Tablet Computer The bottom panel of the tablet houses two docking station mount points and the Bluetooth antenna Bottom Panel Features Figure 10 Bottom Pane...

Page 39: ...t operates on the other battery With this capability you do not have to shut down the computer or interrupt your current operating session in order to replace a battery The X10gx can operate as long a...

Page 40: ...ctive Pen with Tether Figure 14 has circuitry that interacts with the digitizer assembly built into the tablet display The digitizer detects the pen tip close to the screen and activates certain funct...

Page 41: ...r cord The model shown has a US type power cord A European power cord is also available Figure 15 AC Adapter This microfiber cloth P N 0410F49938 0000 is specially designed to clean the display screen...

Page 42: ...u must have a SIM card installed in order to use your Gobi radio to connect to a GSM WWAN network in Europe and to certain providers in the United States To install your SIM card refer to Installing a...

Page 43: ...igure 20 Smart Card Example The X10gx also has a slot for an ExpressCard Expres s Card Support Figure 21 shows two examples of express cards These hot pluggable cards can be used for many different fu...

Page 44: ...or the X10gx might include a radio frequency identity RFID tag reader contactless card reader or an additional smart card reader Two of these custom concepts are shown in Figure 22 Figure 22 X10gx Fle...

Page 45: ...and mini PCI connectors The entire flexboard can be redesigned or it can be replaced with a customer designed card that fits the interface connector Figure 23 shows the flexboard with included Wi Fi r...

Page 46: ...provides 5V at 1A 3 3V at 1A One USB 2 0 Port One RS 232 Port with full hardware handshaking Stereo Audio Output Port Microphone Input 5V Ground Open GPIO Discretes to EC Processor Six spare discretes...

Page 47: ...t Controlled See Page 3 Rev D SECTION 2 GETTING TO KNOW YOUR ARMOR X10GX Page 46 of 234 ARMOR X10gx Tablet Computer Figure 25 Right Side Panel Flexspace CUSTOM CONNECTOR MODULE SECONDARY WI FI ANTENNA...

Page 48: ...ur position anywhere in the world within 2 0 2 5 meters u blox GPS Satellite Receiver The ExpressCard slot included with your X10gx can be replaced at our factory with a Type I II PC PCMCIA card slot...

Page 49: ...he vehicle fuse panel and a plug in version P N 0000F46675 1000 that can be plugged into the lighter socket Vehicle Power Supplies These power supplies convert 11 16 VDC vehicle power to a regulated 1...

Page 50: ...cked for portable use Two types of desk docks are available as shown in Des k Dock Figure 26 one with a top locking clamp to secure the X10gx tablet and one without the clamp Either can be ordered wit...

Page 51: ...es the various signal lines from the docking connector and routes them to standard interface connectors on the box It is connected by the cable to the docking connector at the back of the vehicle dock...

Page 52: ...KNOW YOUR ARMOR X10GX Page 51 of 234 ARMOR X10gx Tablet Computer Figure 28 X10gx Vehicle Dock on a Ball Mount Assembly Figure 29 X10gx Docking Station Attached to Ball Mount Assembly BALL PLATE HORIZ...

Page 53: ...MOR X10 tablet However these docks do not provide connections to external RF antennas The Universal dock can be equipped with a platform to support a compact keyboard and or joystick to make it easier...

Page 54: ...0GX Page 53 of 234 ARMOR X10gx Tablet Computer Figure 31 X10gx Mounted in a Universal Dock with Keyboard Tray and Keyboard For information on these and any other ARMOR X10gx accessories please contact...

Page 55: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 2 GETTING TO KNOW YOUR ARMOR X10GX Page 54 of 234 ARMOR X10gx Tablet Computer This Page Intentionally Left Blank...

Page 56: ...layPort connector external analog RGB video available only with a docking device Hor 90 Vert 90 up and 90 down viewing angle Graphics Support Supports Intel s Generation 5 GMA graphics as provided by...

Page 57: ...ower Input jack 12 0 28VDC 16VDC nominal can be powered through external DC power jack or input power pins on the docking connector Three 3 USB 2 0 external port connectors three additional USB ports...

Page 58: ...t box Optional WWAN Qualcomm Gobi 2000 Wireless WAN WWAN mini PCIe card UICC compliant to GSM TS11 11 GSM 11 12 and ISO IEC 7816 standards Sierra OneClickInternet connection manager Interface USB 2 0...

Page 59: ...er concrete IAW MIL STD 810F Method 516 4 Vibration Operating IAW MIL STD 810F Method 514 4 Figure 514 5C 3 Composite Wheeled Vehicle Storage MIL STD 810F Method 514 5 Figure 514 5C 17 Minimum Integri...

Page 60: ...outside this range could cause unstable operation or result in permanent damage to the computer CAUTION Use only the external AC Adapter provided with your ARMOR X10gx or an equivalent model approved...

Page 61: ...atteries If you do not plan to use your computer immediately we recommend you store the batteries in a safe place until needed see How to Store Batteries When Not in Use The battery compartments are l...

Page 62: ...the top latch The battery can be installed in either compartment 2 Press in and hold the button while sliding the latch down CAUTION Do not force the battery into position If the battery will not slip...

Page 63: ...e second battery and press down until the connector seats 8 Slide the latch down until the button pops out 9 Connect the AC adapter to the DC power input jack on the left side of the tablet and allow...

Page 64: ...up the Microsoft Out of Box Experience OOBE screen will open NOTE If a Sysprep window opens click on the down arrow and select Microsoft Out of Box Experience NOTE Touch and pen screen calibration wil...

Page 65: ...op The computer will perform a normal shutdown NOTE There is a 5 10 second delay before you can restart the computer after a complete shutdown Turning the Computer Off Normally NOTE Unless you have ch...

Page 66: ...RAM memory and the screen is turned off All LEDs will initially be off except for the Charging Fault LED if external power is applied Once the session has been suspended by the computer the Power indi...

Page 67: ...o is trying to connect to network Off Power on N A N A No valid network in range tablet is in Sleep mode or radio is disabled in ARMORutils GPS Enabled blue On steady Power on N A N A Radio is connect...

Page 68: ...and 45 C On steady red Power on or off Connected Installed Power system fault overvoltage undervoltage or overcurrent condition or battery failure NOTE The LED will turn off Power On Off blue when th...

Page 69: ...Recharge or replace immediately All LEDs off Power off Disconnected Installed No status NOTE Press any of the PBs to activate the fuel gauge LEDs for 5 seconds All LEDs off Power on or off Disconnect...

Page 70: ...ring the Speakers STEP ACTION COMMENTS 1 Double click on the orange The Realtek HD Audio Manager window opens with the Speakers main tab top of page open and the Speaker Configuration sub tab displaye...

Page 71: ...icrophones STEP ACTION COMMENTS 1 Click on the Microphone main tab at the top of the page The Microphone main tab opens with the Microphone Effects sub tab displayed as shown in Figure 35 2 Set up and...

Page 72: ...To select touch or pen screen only operation click on the ARMORutils icon in the systray menu then select the Screen Setup option from the Main screen The Screen Setup dialog will open as shown in Fi...

Page 73: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 3 GETTING STARTED Page 72 of 234 ARMOR X10gx Tablet Computer Figure 36 ARMORutils Screen Setup...

Page 74: ...ck to Automatic mode open ARMORutils and click on the Backlight Setup option in the ARMORutils Main dialog window This will open the Backlight Setup dialog window shown in Adjus ting Screen Brightnes...

Page 75: ...log Manual Brightnes s Adjus tment When you first receive your X10gx the P1 button is programmed to increase screen brightness in 10 steps P2 is programmed to decrease brightness in 10 steps and P3 is...

Page 76: ...erforming a right click action if the pen is allowed to hover for a few seconds The pen also has a side button that can be programmed for a number of different functions It s default function is right...

Page 77: ...until a circle appears then release or Press side switch and touch object or option You can change attributes related to use of the pen e g side switch action enabling a click sound etc Refer to the...

Page 78: ...us with the Touch Screen lists mouse type objectives you can perform using a fingertip or passive stylus with the touch screen Table 8 Fingertip Actions MOUSE OBJECTIVE STYLUS ACTION Select tabs or op...

Page 79: ...n of these attributes NOTE Touch Screen Calibration You will not be able to use the pen that came with your X10gx to calibrate the touch screen since the calibration routine will detect the active pen...

Page 80: ...with a fingertip or passive stylus as shown in Acces s ing Input Panel in Windows 7 Figure 38 When the edge is visible tap on it twice to fully open it on the desktop as shown in Figure 39 Figure 38...

Page 81: ...b then click on Go to Input Panel Settings 2 With the Input Panel keyboard open on the desktop click on the down arrow next to the Tools button and select Options Click on the link Learn More About Op...

Page 82: ...Writing Pad Figure 41 within the Input Panel In this mode you can enter text by using the stylus in your own handwriting or ink The Writing Pad is especially useful for tasks such as taking notes or a...

Page 83: ...names Figure 43 On Screen Keyboard Mode You can customize the Input Panel based on your personal preferences such as automatic text insertion changing the ink thickness and adjusting the amount of sp...

Page 84: ...nrolled your fingerprints you will need to swipe in each time you restart the computer To use the fingerprint sensor swipe your finger or thumb from side to side at medium speed across the sensor Us i...

Page 85: ...de Click on the in the upper right corner of the window to access the application s help resources for detailed descriptions and instructions TrueSuite Options and Settings Should you decide to uninst...

Page 86: ...eo STEP ACTION COMMENTS 1 Double click on the Picasa 3 icon on the desktop The Picasa application window will open as shown in Figure 45 2 Click on the Capture photos or video button in the options ba...

Page 87: ...scan various types of barcodes and incorporate them in to your documents We have included two simple applications to demonstrate the barcode scanning capabilities of the X10gx Scanning a Barcode NOTE...

Page 88: ...Scanner icon on the desktop The application window opens as shown in Figure 47 2 Hold the barcode to be scanned 2 3 from the camera and hold it steady A tone will announce successful barcode capture a...

Page 89: ...nd QR Format Barcodes in Windows 7 STEP ACTION COMMENTS 1 Double click on the QuickMark icon on the desktop The QuickMark application window opens as shown in Figure 49 2 Hold the barcode to be scanne...

Page 90: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 3 GETTING STARTED Page 89 of 234 ARMOR X10gx Tablet Computer Figure 50 A Captured 2D Barcode...

Page 91: ...ively The program is called Virtual Magnifying Glass Screen Magnifier To start the application click on the Virtual Magnifying Glass icon on the desktop or select Start Programs Virtual Magnifying Gla...

Page 92: ...ard of a vehicle with the display facing the sun Do not store the computer in temperatures below 40 degrees C Do not pile tools or heavy objects on top of the computer Avoid severe impacts especially...

Page 93: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 3 GETTING STARTED Page 92 of 234 ARMOR X10gx Tablet Computer This Page Intentionally Left Blank...

Page 94: ...h two wireless network capabilities Wi Fi wireless fidelity and Bluetooth The Wi Fi network is primarily used for higher bandwidth connections such as Internet or a company LAN The Bluetooth network i...

Page 95: ...rd it is best to let the Sierra OneClick Internet connection manager application control your WWAN network connection For instructions please refer to Activating the Optional Gobi WWAN Radio Table 12...

Page 96: ...e 3 Rev D SECTION 4 NETWORKING Page 95 of 234 ARMOR X10gx Tablet Computer STEP ACTION COMMENTS 4 For more detailed information on the options and settings for these windows click on the Help icon Figu...

Page 97: ...and to add or remove devices follow the procedure in Table 13 Table 13 View and Manage Bluetooth Devices STEP ACTION COMMENTS 1 Select Start Control Panel Hardware and Sound Devices and Printers The...

Page 98: ...X10gx Tablet Computer STEP ACTION COMMENTS 5 To add a device click on the Add a device option in the toolbar 6 To remove a device click on the Remove a device option in the toolbar 7 For additional i...

Page 99: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 4 NETWORKING Page 98 of 234 ARMOR X10gx Tablet Computer Figure 55 Bluetooth Settings Window...

Page 100: ...rovider will give you an IP address as well Otherwise the IP address will be provided automatically by the network once you are physically connected and the X10gx is running 2 Click on Start Control P...

Page 101: ...ssword in the fields provided Click on the Remember this Password option if you don t want to have to enter the password each time you access the network 10 Enter the IP address provided by your IT de...

Page 102: ...tion manager as shown in Figure 57 Figure 57 Sierra OneClickInternet Connection Manager Us ing the OneClickInternet Application For instructions on how to use the OneClickInternet connection manager c...

Page 103: ...m Files x86 OneClickInternet folder 3 Double click on the Config ini file to open the file with Notepad you can use any text editor 4 Add the following line AutoNDISConnect 1 5 Save the file and exit...

Page 104: ...are and Sound Devices and Printers Device Manager The Device Manager dialog window will open 2 Open the Ports COM LPT option and scroll down to u blox 5 GPS and GALILEO Receiver and record the COM por...

Page 105: ...e scope of this manual However an online User s Guide is provided with your u blox installation To access the user s guide select Start Computer Local Disk C Program Files x86 u blox u center Document...

Page 106: ...1 Send an email with no subject or content to agps account u blox com Within 24 hours u blox will return a password via your email account 2 Once you have your password click on the u center icon on t...

Page 107: ...time but keep working on your computer as when travelling on an aircraft Follow the procedure in Table 18 to enable or disable your wireless radios NOTE If you exit ARMORutils completely or shut down...

Page 108: ...hem all back on Wireles s Signal Quality Wireless signal quality is affected by several conditions Distance from a Wi Fi access point Access rights set up through an administrator Your security settin...

Page 109: ...e a Non RF dock or you have an RF dock but are not connected to external antennas you must set the Dock RF Sw in the ARMORutils Wireless Setup dialog window to Disable in order to use the tablet s int...

Page 110: ...tils Wireless Setup Dialog Us ing an ARMOR Legacy Dock There are also a number of legacy vehicle docks that can be used with the X10gx see ARMOR Legacy Vehicle Docks however power must always be avail...

Page 111: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 4 NETWORKING Page 110 of 234 ARMOR X10gx Tablet Computer This Page Intentionally Left Blank...

Page 112: ...ing system NOTE A detailed description of each application s settings and options with the exception of the ARMORutils application provided by DRS is beyond the scope of this manual Please refer to th...

Page 113: ...a password entry window when you try to run ARMORutils You must enter the Administrator password to proceed Exiting from ARMORutils When you click on the CLOSE button on the ARMORutils main window or...

Page 114: ...w The ARMORutils main window is shown in Figure 62 Eight options provide access to dialog or information windows Click on an option to access one of these windows Those options that are not available...

Page 115: ...justment is controlled by the ambient light sensor ALS located on the indicator panel on the front of your X10gx tablet The ALS monitors the surrounding ambient light level and automatically adjusts t...

Page 116: ...ck on the Manual button to activate the manual brightness control mode To manually adjust screen brightness click repeatedly on the UP or DOWN buttons in the Manual Brightness Setting panel or drag th...

Page 117: ...s connected through an X10gx vehicle dock Figure 64 ARMORutils Wireless Setup Dialog Radios ON OFF Toggle Button Click on the Radios ON OFF Toggle button to turn off or turn on all radios currently en...

Page 118: ...ock Power Sw must be set to Always On refer to Setting the X10gx for Power Operation with Legacy Docks Dock RF MUX Switch Your X10gx contains an RF multiplexer circuit that is configured by the Dock R...

Page 119: ...st function is activated by pressing and releasing the PB P1 P2 or P3 The second function is a combo function activated by first pressing and releasing the Fn button and then pressing and releasing a...

Page 120: ...ently available PB functions are listed below along with a brief description of their purpose additional functions may be added in future releases of ARMORutils You can assign any of these functions t...

Page 121: ...Enter key UP key Replicates pressing the keyboard Up Arrow key DOWN key Replicates pressing the keyboard Down Arrow key PAGE UP key Replicates pressing the keyboard Page Up key PAGE DOWN key Replicate...

Page 122: ...ast The status of the installed radios is displayed in parentheses next to the word Installed When the radio is enabled the status is ON If the radio is disabled this status will change to OFF If a ra...

Page 123: ...cces s Settings Window This window allows an administrator to deny access by users to a particular dialog window or function Uncheck the applicable box and click OK to disable user access The disabled...

Page 124: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 5 YOUR ARMOR X10GX SOFTWARE Page 123 of 234 ARMOR X10gx Tablet Computer Figure 69 Example of the ARMORutils Main Screen with Options Disabled...

Page 125: ...eries are fully charged and waiting to discharge or a second battery is waiting for the first battery to reach a particular charge level NOTE If the status is NOT READY the system cannot read the batt...

Page 126: ...he Battery Monitor window but it also provides more detailed information about the battery including the battery s serial number its current voltage operating current and dissipated power in watts the...

Page 127: ...ycles Remaining This is a rough estimate of the number of remaining cycles before your battery reaches it s 80 capacity at which point it is a candidate for replacement This estimate is based on an in...

Page 128: ...ing window shown in Figure 73 This window will display the conditioning cycle information for each battery It also allows you to select a single battery to condition or to select both batteries Your X...

Page 129: ...uter Figure 73 Battery Conditioning Window Start Cycle Button Click on the START CYCLE button to begin the conditioning process Terminate Cycle Button Click on the TERMINATE CYCLE button at any time t...

Page 130: ...or both the touch and pen screens There are three display modes Dual Touch Only and Pen Only The example below shows the system is in Dual Mode Dual mode option grayed out which means both the Touch O...

Page 131: ...S DFLT to activate the new display mode The button will change to a darker color to indicate the change was saved Figure 75 Screen Setup Dialog with Touch Screen Only Enabled NOTE You can also find op...

Page 132: ...Mainboard temperature Battery 1 temperature Battery 2 temperature This temperature information can be used by DRS to diagnose possible system problems Figure 76 ARMORutils Diagnostics Dialog Event Re...

Page 133: ...folder to store your files Overwrite Exis ting File Option If you start a new logging session the data will be appended to the existing file shown in the Log Filename field by default If you want to s...

Page 134: ...to start the timed logging period Start Manual Button Click on this button to manually start the logging process The logging process will continue until you select the STOP LOGGING button or the compu...

Page 135: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 5 YOUR ARMOR X10GX SOFTWARE Page 134 of 234 ARMOR X10gx Tablet Computer Figure 78 Sample Event Log File DEFINITIONS...

Page 136: ...Rev D SECTION 5 YOUR ARMOR X10GX SOFTWARE Page 135 of 234 ARMOR X10gx Tablet Computer ARMORutils About Window The About window Figure 79 displays the current version and release date of the ArmorUtil...

Page 137: ...igure 80 and access a number of helpful links and resources NOTE Screen content and layout may vary depending on your version of Windows 7 and any added service packs or updates Figure 80 Windows 7 We...

Page 138: ...other Windows utilities is beyond the scope of this manual Refer to the Windows Help Resources for in depth descriptions and tutorials NOTE Windows utilities and the way you get to them may vary depe...

Page 139: ...tton as a right click equivalent option This option is overridden by the pen button options in the Pen tab of the Pen Tablet Properties utility regardless of whether it is checked or not Use the top o...

Page 140: ...ides settings that are applicable to both the pen and touch screens The options on this tab allow you to enable or disable the automatic handwriting learning feature Click on the Learn about handwriti...

Page 141: ...Touch Tab The Touch tab provides settings that are applicable to the touch screen only The options on this tab affect how the pen or your finger interacts with the touch screen Check the Use your fin...

Page 142: ...ent window Touch Pointer Select this option to place a cursor at the touch point A virtual mouse image will also appear next to the cursor as shown in Figure 85 You can then click on the left or right...

Page 143: ...ot used Configure your pen and touch dis plays This option is not supported by the X10gx Use the Screen Setup dialog in ARMORutils to change display modes Dis play Options This option is not supported...

Page 144: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 5 YOUR ARMOR X10GX SOFTWARE Page 143 of 234 ARMOR X10gx Tablet Computer Figure 86 Tablet PC Settings Display Tab...

Page 145: ...hange where an on screen menu appear when you activate the pen or touch displays so that your hand does not block your view of the menu For example if you are left handed check the Left handed option...

Page 146: ...icon to open the Pen Tablet Properties window shown in Figure 88 in Windows 7 Pro click on the ISD Tablet Properties icon Figure 88 WACOM Pen Tablet Properties Window Pen Tab NOTE The pen that comes w...

Page 147: ...your ARMOR X10gx pen NOTE Options not supported by the X10gx pen are grayed out in Figure 89 and Figure 90 for illustration purposes only They are not grayed out on the actual application screen image...

Page 148: ...pull down menu shown in Figure 90 The default function is Right Click Only the lower button menu is used with the X10gx pen Refer to Explanation of Side Button Options in the Appendix for a descriptio...

Page 149: ...t Computer Advanced Button Click on the Advanced button to open the Advanced Settings window as shown in Figure 91 The two options in this window allow you to set the way the side switch will be used...

Page 150: ...nal functionality to the side button These functions will be displayed in a pop up menu when the side button is pressed while in an application or working on the desktop If only one function has been...

Page 151: ...ions then select and configure the desired function Those functions that are selected will appear in the Pop up Items panel to the right of the Add field Click on the Remove button to delete a functio...

Page 152: ...X10GX SOFTWARE Page 151 of 234 ARMOR X10gx Tablet Computer Calibrate Tab The Calibrate tab is shown in Figure 94 Click on the Calibrate button to access the screen calibration routine Follow the on s...

Page 153: ...the way you work with an active pen To open the Tablet and Pen Settings window select Start Control Panel Tablet and Pen Settings Refer to the Windows Help resources for instructions on using these s...

Page 154: ...let Computer Dis play Tab The Display tab is shown in Figure 96 With this tab you can preset the primary and secondary screen orientations The Screen Brightness settings are not available from this wi...

Page 155: ...X10GX SOFTWARE Page 154 of 234 ARMOR X10gx Tablet Computer Pen Options Tab The Pen Options tab is shown in Figure 97 Use this tab to adjust pen settings such as double click right click hover and lau...

Page 156: ...ARMOR X10gx Tablet Computer Touch Settings Utility Windows XP Only The Touch Settings window is shown in Figure 98 This window provides options to enable or disable the touch screen hide the cursor e...

Page 157: ...eSuite option to open the TrueSuite window as shown in Figure 99 You can also click on the TrueSuite Tray option to place a TrueSuite icon in the systray where it will remain during your current sessi...

Page 158: ...f 234 ARMOR X10gx Tablet Computer Realtek HD Audio Manager Application This application allows you to configure your speakers adjust headset audio and microphone levels and create sound effects Refer...

Page 159: ...3 Image Capture Picasa 3 is an image capture program that allows you to use the webcam for taking still pictures and movies and for capturing barcodes A brief tutorial is given in Using the Webcam Re...

Page 160: ...hat are too small to see clearly It projects a virtual magnifying glass over a portion of the screen as shown in Figure 102 Refer to Screen Magnifier for a brief tutorial on how activate and use this...

Page 161: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 5 YOUR ARMOR X10GX SOFTWARE Page 160 of 234 ARMOR X10gx Tablet Computer This Page Intentionally Left Blank...

Page 162: ...ists some possible symptoms pointing to problems with your ARMOR X10gx It then provides actions to correct a problem In some cases you will be directed to a troubleshooting flow chart to further isola...

Page 163: ...not fixed replace pen Display Pen does not right click when side button is pressed default setting 1 Select Start Control Panel Hardware and Sound Pen Tablet Properties 2 Verify change setting to Rig...

Page 164: ...locked up TS 05 Run Screen rolls flashes and then tablet freezes up 1 Remove both batteries and connect AC adapter 2 Reboot the tablet 3 If tablet works normally reinstall one battery at a time and re...

Page 165: ...4 of 234 ARMOR X10gx Tablet Computer Troubles hooting Flowcharts TS01 Tablet will not Power Up Start 1 Remove both batteries and connect tablet to docking station or connect AC adapter 2 Attempt to po...

Page 166: ...tablet docked Yes Undock tablet and attempt to boot up No 1 Remove both batteries and connect tablet to docking station or connect DC power supply 2 Attempt to boot up Did tablet boot up Yes No Send...

Page 167: ...into Windows Does boot process halt at white flashing cursor Yes Verify correct boot device in BIOS No Does tablet boot up No Does tablet boot to blue screen or does screen go black Yes No Temporaril...

Page 168: ...uter TS 04 Tablet will not recognize a battery Start Does tablet recognize battery Yes Exit No Recharge replace the battery Flash the bios Send tablet in for repair Does tablet recognize battery Yes N...

Page 169: ...05 Tablet is locked up Start 1 Shut down tablet 2 Disconnect external power 3 Remove both batteries and allow tablet to sit un powered for 5 minutes 4 Re insert batteries and or connect external powe...

Page 170: ...nel Network and Sharing Center Is a red X present on a connection icon No Yes 1 Click on Troubleshoot Problems 2 Select Network Adapter 3 Click on Next 4 Select the network adapter to troubleshoot 5 F...

Page 171: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 6 TROUBLESHOOTING Page 170 of 234 ARMOR X10gx Tablet Computer This Page Intentionally Left Blank...

Page 172: ...o remove and replace the drive NOTE The SSD should only be removed or installed by a qualified technician in a controlled environment Table 21 Remove and Replace the Solid State Drive STEP ACTION 1 Po...

Page 173: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 7 MAINTAINING YOUR ARMOR X10GX Page 172 of 234 ARMOR X10gx Tablet Computer Figure 103 SSD Location...

Page 174: ...ween the two battery compartments on the back of the unit as shown in Figure 104 The bottom latch is for battery 1 the top latch is for battery 2 2 Press in and hold the button on either latch while s...

Page 175: ...D SECTION 7 MAINTAINING YOUR ARMOR X10GX Page 174 of 234 ARMOR X10gx Tablet Computer Figure 104 Battery Positioned for Insertion STEP ACTION COMMENTS 5 Slide the latch up until the button pops out Th...

Page 176: ...mponents CAUTION Use care when operating the X10gx with the cooling register removed Internal voltages are exposed to possible short circuit NOTE This procedure should only be performed by a qualified...

Page 177: ...ce a fingertip in the notch on the left side of the cover and slide the cover to the right until you feel an indent then lift up 6 Insert the SIM card with the corner notch to the lower left 7 Gently...

Page 178: ...a module NOTE This procedure should only be performed by a qualified technician in a controlled environment CAUTION These modules contain electrostatic discharge ESD sensitive devices Static free hand...

Page 179: ...ge as indicated NOTE A small piece of cushioning tape is sandwiched between the two modules and may make the top module appear to be stuck Pry up at the edges to release the module from the tape The m...

Page 180: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 7 MAINTAINING YOUR ARMOR X10GX Page 179 of 234 ARMOR X10gx Tablet Computer Figure 107 Memory Module Ready for Removal...

Page 181: ...h change in the right hand column before making any adjustments NOTE If you make permanent changes as a result of an upgrade or addition of new equipment be sure to keep a record of the changes Table...

Page 182: ...ing Click repeatedly to cycle through a list of available settings 6 Select the Exit Submenu tab at the top of the screen 7 When all changes have been made select the Exit tab to open a list of exit o...

Page 183: ...Setup Utility see Table 25 for instructions 2 Press F9 to load the default BIOS configuration 3 Press F10 to save your changes and exit Setting the X10gx for Power Operation with Legacy Docks The 5V D...

Page 184: ...ector while the X10gx is powered up NOTE When the Dock Power Sw is changed to Always On the comm ports on the breakout box are remapped as follows Serial 1 X10Gx side port with RTS CTS support Serial...

Page 185: ...mputer is powered off or is in sleep or hibernate mode Table 29 Changing the Power Button Actions STEP ACTION COMMENTS 1 Select Start Control Panel Hardware Sound Power Options The Power Options dialo...

Page 186: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 7 MAINTAINING YOUR ARMOR X10GX Page 185 of 234 ARMOR X10gx Tablet Computer Figure 108 Power Button Settings Options...

Page 187: ...s grayed out you must enable it in the User Access Settings window Refer to the description of the User Access Settings Window for instructions 2 Click on the EVENT RECORDER button at the bottom of th...

Page 188: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 7 MAINTAINING YOUR ARMOR X10GX Page 187 of 234 ARMOR X10gx Tablet Computer Figure 109 Diagnostics Event Recorder Window...

Page 189: ...t stay on the screen as this can scratch the surface when wiped with a cloth Use canned compressed air or a soft bristle brush to remove loose particles before wiping with a cloth Use the special ARMO...

Page 190: ...increase proportionally NOTE You must keep the ALS uncovered to allow proper automatic brightness adjustment Automatic Brightnes s Mode Profiles Select one of the profiles that best controls the rang...

Page 191: ...Tablet Computer Figure 110 ARMORutils Backlight Setup Dialog Press the UP or DOWN buttons repeatedly or use the pen or a fingertip to move the slider and adjust the backlight level The brightness is d...

Page 192: ...ted If the display mode is touch or pen only only that screen calibration option will be available To Calibrate the Touch Screen Select the Touch option in the Calibration panel to open the Touch Sett...

Page 193: ...and Media Control panel By using a hot key combination NOTE If you lose calibration when rotating the screen and cannot use the pen to return to the default orientation attach an external keyboard and...

Page 194: ...ntrol Panel Right click anywhere on the desktop or click on the Intel Graphics icon in the icon tray and select Graphics Properties to open the Intel Graphics and Media Control Panel as shown in Figur...

Page 195: ...trol Panel and select Options and Support Hot Key Manager A list of pre assigned default hot key combinations is displayed in the right panel as shown in Figure 113 You can use these default combinati...

Page 196: ...r mishandle the batteries immerse them in water or subject them to high heat Doing so could increase the risk of explosion or leakage and possibly cause injury WARNING The lithium ion batteries used i...

Page 197: ...rcuit the battery contacts or reverse their polarity Do not let children play with the batteries Do not crush dent or allow any deformation of the batteries Do not disassemble or open the batteries or...

Page 198: ...Gauge LEDs or click on the battery icon in the systray This will open a desktop battery window like the one shown in Figure 114 NOTE the battery icon will change to a battery with plug icon when exter...

Page 199: ...recharged soon enough generally within 24 hours it can enter an overly discharged state in which it may not respond to normal efforts to recharge it see What to Do for an Overly Discharged Battery Un...

Page 200: ...liamps for about 3 minutes This process normally injects enough energy into the battery to allow normal re charging to begin If the recovery process is successful the 20 LED will begin flashing or be...

Page 201: ...dio activity utility and software applications currently running etc temperature extremes number of batteries 1 or 2 total remaining capacity of each battery NOTE The charging cycle is not linear and...

Page 202: ...ble click on the ARMORutils icon on the desktop and select the Battery Monitor dialog page from the Main screen The Battery Monitor dialog page opens 2 Click on the Charger Settings button The Charger...

Page 203: ...for the ARMOR X10gx with two fully charged 2400 mAh batteries at a nominal room temperature is approximately 4 hours For a single battery the operating time is approximately 2 5 hours Legacy batterie...

Page 204: ...fer slightly depending on your version of the Windows operating system Low Battery Level Alarm Your ARMOR X10gx is designed to operate even when the battery is depleted 10 charge When the total charge...

Page 205: ...he automatic hibernation at the 5 point will prevent the loss of your session but heavy demands on the batteries could cause the battery charge to drop too quickly for the computer to react and perfor...

Page 206: ...our period measured in milliamps per hour or mAh A battery s charge is the percentage of this capacity that has been restored to the battery A fully charged battery is one that can supply 100 of its c...

Page 207: ...n capacity like certain other types of rechargeable batteries In fact deep discharges have a negative effect on a lithium ion battery s capacity and operating life Each time a lithium ion battery is d...

Page 208: ...ment features For some suggested ways to do this select Start Control Panel Hardware and Sound and click on the Power Options icon The Power Options window will open as shown in Figure 116 Figure 116...

Page 209: ...when operating on batteries and external power You can also set a temporary brightness level Figure 117 Edit Plan Settings Window The Default Power Plan for your X10gx Your X10gx is preset to the Bal...

Page 210: ...istrator privileges to access these settings Figure 118 Advanced Power Settings Window Creating Your Own Power Plan In addition to the three plans initially provided with your computer you also can cr...

Page 211: ...tery icon in the Windows systray to open the desktop battery monitor window Figure 119 shows three examples of the battery window when the X10GX is operating on batteries alone The example on the far...

Page 212: ...hanges from flashing to on steady the batteries are fully charged regardless of the final indicated Us ing the ARMORutils Battery Monitor Dialog Double click on the ARMORutils icon on the desktop and...

Page 213: ...ablet Computer Figure 121 ARMORutils Battery Monitor Dialog Generating an Event Log The Event Log is generated from the Event Recorder option on the ARMORutils Diagnostics dialog The Event Log allows...

Page 214: ...ng window see Figure 122 Read the following cautions and notes carefully and follow the procedure in Table 33 to condition a battery CAUTION If the internal battery temperature exceeds 45 C or drops b...

Page 215: ...unneeded applications during the conditioning process to help reduce heat buildup Table 33 Conditioning a Battery STEP ACTION CONDITION OR INDICATION 1 Connect external power to the tablet either with...

Page 216: ...ion will appear in grayed out text 4 Select START CYCLE An alert window will appear as shown in Figure 123 NOTE To reduce internal heating during the conditioning cycle DRS recommends you turn down th...

Page 217: ...rature extremes such as in a hot vehicle or is subjected to frequent deep discharging will deteriorate more rapidly Under these operating conditions DRS recommends a battery be replaced after 1 year t...

Page 218: ...age Short Term Storage If your X10gx will powered off for 7 30 days with no external power connected it is recommended that the batteries first be fully charged and then removed from the computer for...

Page 219: ...ible allow a battery to warm or cool to the temperature of your surroundings before installing it in the tablet Dis pos ing Of Your Us ed Batteries Dis pos al You can dispose of your X10gx batteries i...

Page 220: ...et Computer SECTION 9 BATTERY MANAGEMENT Page 219 of 234 ARMOR X10gx Tablet Computer Do not disassemble the batteries Package the batteries so that they cannot move around or make contact with each ot...

Page 221: ...9711 26020 0001 Export Controlled See Page 3 Rev D SECTION 8 ARMOR X10gx Tablet Computer SECTION 9 BATTERY MANAGEMENT Page 220 of 234 ARMOR X10gx Tablet Computer This Page Intentionally Left Blank...

Page 222: ...eeding please read the Warranty Information 1 Immediately notify DRS Inform DRS of your problem at one of the numbers below or notify an authorized DRS Reseller In North America call 888 872 1100 or 3...

Page 223: ...If the original container is not available wrap each item securely with bubble wrap or suitable cushioning material Enclose a copy of the RMA form Enclose a description of the problem and any special...

Page 224: ...aid to the address included with your RMA If You Need Information Please call us fax us email us or visit our website Call us In North America call 888 872 1100 or 321 309 0599 In Europe call 49 2246...

Page 225: ...anel of the tablet as shown in Figure 125 This serial number indicates to DRS the unique configuration of your tablet and its manufacturing history Figure 125 ARMOR X10gx Unit Serial Number Location T...

Page 226: ...GPS global positioning system GSM global system for mobile communications HDD hard disk drive HSDPA high speed downlink packet access I O Input Output LCD liquid crystal display LED light emitting dio...

Page 227: ...battery A lithium ion battery that has discharged to a level of 3 or below fully charged battery A lithium ion battery that has reached 100 of charge as indicated by a steady 100 LED on the Battery G...

Page 228: ...n the Products as follows Term 3 years standard Technical Assistance Yes Shipping Costs Shipping costs of a Product to DRS are not included as part of this Warranty Shipping costs of a Product to the...

Page 229: ...ons systems medical systems life support weapons systems or any other potentially life critical uses Original Purchaser understands and agrees that DRS makes no assurances or warranties that the Produ...

Page 230: ...ns and in some paint and imaging editing programs Journal Opens Microsoft Journal only with versions of Windows that include Microsoft Journal Keystroke Enables you to define special keystrokes This f...

Page 231: ...et Computer brush stroke Right Click Duplicates a right mouse button click Tablet PC Defined Uses the pen settings defined in the Pen Options tab of the Pen and Touch dialog window Tablet PC Input Pan...

Page 232: ...nitial Release A 81995 Pg 63 1st sentence Changed WLAN to WWAN Pg 185 Changed item 3 to read If you prefer to use our online RMA service please ask for a Username and Password To access our online RMA...

Page 233: ...9711 26020 0001 REV D REAR MATTER ACRONYMS AND GLOSSARY Page 232 of 234 ARMOR X10gx Tablet Computer This Page Intentionally Left Blank...

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