DHS Systems TM 95263 00, Operation And Maintenance Manual

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DHS Systems, LLC TM 95236-00 0011
0011-5
No rights are conveyed except as indicated in the legend on the cover of this document.
Table 11-2 Operator Troubleshooting – Audio Conference Cont
ITEM CONDITION/INDICATION
POSSIBLE
MALFUNCTION
CORRECTIVE ACTION
3
Caller Can Not Hear
Operator Transmit Level Muted
or set too low
Access Audio Control Page
Check Transmit Level ‘Mute’ button on
Audio. If shadowed, the button has been
activated. Press to release and test
system.
Check Transmit Level volume level.
Check indication bar on left of
mute/volume adjust buttons. If below 70%
raise to 70% and test.
Audio Input Volume too
Low or muted Access Audio Window on Control Panel by
pressing the 'Audio' button.
Check the corresponding Input 'Mute'
button is not activated. If activated, reset
to on and test system
Check corresponding Input volume level.
Check indication bar next to mute/volume
adjust buttons. If below 70% raise to 70%
and test system
Cable damaged or not
connected properly
Check microphone/line feed connection.
Inspect cables and connectors for
damage, if damaged replace cables
Check phone/ line output connected
properly. Inspect cables and connectors
for damage, if damaged replace cables.
Microphone not working
Switch microphone and cable and test
system. If system works properly replace
microphone and cable.
Microphone requires
power Check microphone user’s manual for
required phantom voltage.
If phantom voltage is required for
microphone to operate ensure 'P-PWR'
button is pressed on corresponding
Microphone Input. If not set, activate and
test system
Notify Service
Maintenance
4 Presets Will Not Save
Notify Service
Maintenance
5 Call will not disconnect
Flash Duration not set
properly
Access Audio panel
Increase Flash Duration one setting. Test
System. If not long enough repeat, until
system will hang up when FLASH button is
pressed.
Notify Service
Maintenance
END OF TASK
END OF WORK PACKAGE