DHS Systems TM 95263 00, Operation And Maintenance Manual

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DHS Systems, LLC TM 95236-00 0011
0011-4
No rights are conveyed except as indicated in the legend on the cover of this document.
Table 11-2 Operator Troubleshooting – Audio Conference
ITEM CONDITION/INDICATION
POSSIBLE
MALFUNCTION
CORRECTIVE ACTION
1
Can Not Dial Number/ No
Dial Tone
Phone jack not active
Test Phone Jack to ensure it is connected
to phone system
Cable damaged or not
connected properly
Check phone/ line output connected
properly. Inspect cables and connectors
for damage, if damaged replace cables.
Notify Service
Maintenance
2
Can Not Hear Other
Caller Receive Level Muted or
set too low
Access Audio Control Page
Check Receive Level ‘Mute’ button on
Audio. If shadowed, the button has been
activated. Press to release and test
system.
Check Receive Level volume level. Check
indication bar on left of mute/volume adjust
buttons. If below 70% raise to 70% and
test.
Master Volume Muted
or too low
Check Main Audio Output ‘Mute Audio'
button on right side on control panel. If
shadowed, the button has been activated.
Press to release and test system.
Check Main Audio Output volume level.
Check indication bar on right of
mute/volume adjust buttons. If below 70%
raise to 70% and test.
Cable damaged or not
connected properly
Check speaker/ line output connected
properly. Inspect cables and connectors
for damage, if damaged replace cables.
If connector is damaged notify service
maintenance
Connect Speaker to different Output and
test. If no audio feed is available notify
Service Maintenance
Speaker inoperable Ensure power to speaker
Check speaker turned on, switch on if
necessary
Check wires properly attached to speaker
IAW WP 0005 instruction
Check speaker volume properly set, adjust
if necessary
Notify Service Maintenance