DHS Systems TM 95263 00, Operation And Maintenance Manual

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DHS SYSTEMS LLC LIMITED WARRANTY
DHS Systems LLC warrants that all DRASH

(Deployable Rapid Assembly SHelter) products purchased hereunder
will be free from defects in materials and workmanship. This warranty shall extend to the ultimate user as well as original
equipment purchasers and shall be valid for the elapsed time beginning with the date of shipment according to the following
schedule:
WARRANTY SCHEDULE
Deployable Command & Control Equipment (DC2E): 12 Months with the following
exceptions;

Deployable Command & Control Equipment (DC2E) Cables: 30 Days

Deployable Command & Control Equipment (DC2E) Lamps: 500 Hours / 90 Days

Deployable Command & Control Equipment (DC2E) Touch Panels: 90 Days
The liability of DHS Systems LLC under this warranty is limited to the repair or replacement of any defective part or
component due to a material defect or substandard workmanship. Damage due to excessive wear and tear, improper use or
carelessness is not covered under this limited warranty.
Furthermore, it should be understood that this warranty does not constitute a guarantee that the products under warranty
identified in the Schedule above will function without following instructions, including reading of the Operators Manual, and
following proper maintenance procedures as well as using reasonable care for the periods stated in the above Schedule. On-
site repair without prior discussion and approval from DHS Systems may void the warranty.
Warranty claims must contain a detailed explanation of the defect and be supported by summary extracts of pertinent service
and maintenance records if applicable. DHS Systems LLC shall have the right to examine the alleged defect and may require
the claimant, at the claimant’s expense, to return the product for such an examination. If DHS Systems’ personnel are
required to visit the claimant’s site to confirm any alleged defect, all expenses for travel and accommodations may be charged
to the claimant.
Subject to the above stated total warranty period(s), any warranty claims must be filed with DHS Systems LLC within 5
business days after the alleged defect has been identified. All claims must be mailed or faxed to the following:
DHS SYSTEMS LLC
5855 Endeavor Way
Tanner, AL 35671
Attn: Customer Service
Phone: 877-463-7274 Fax: 256-774-1567 email: cutomersupport@drash.com