User's Guide
- 201 -
Action
Yes
No
Step 2
From the printer control panel, set the paper texture, type,
and weight in the Paper menu to match the paper loaded in
the tray.
Do the paper texture, type, and weight match the paper in
the tray?
Go to step 3. Do one or more of the following:
•
Specify the paper texture, type,
and weight from the tray settings
to match the paper loaded in the
tray.
•
Change the paper loaded in the
tray to match the paper texture,
type, and weight specified in the
tray settings.
Step 3
1. Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity.
Store paper in its original wrapper until you use it.
2. Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 4. The problem is solved.
Step 4
1. Reinstall the imaging unit.
a. Remove the toner cartridge, and then the imaging
unit.
Warning—Potential Damage:
Do not expose the
imaging unit to direct light for more than 10
minutes. Extended exposure to light may cause
print quality problems.
b. Install the imaging unit, and then the cartridge.
2. Resend the print job.
Do streaked vertical lines appear on prints?
Go to step 5. The problem is solved.
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked vertical lines appear on prints?
Contact
technical
support
.
The problem is solved.
