User's Guide
- 186 -
Action
Yes
No
Step 2
Reinstall the imaging unit and the toner cartridge.
1. Remove the toner cartridge.
2. Remove the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit to direct light
for more than 10 minutes. Extended exposure to light can cause print quality
problems.
3. Install the imaging unit, and then the cartridge.
4. Resend the print job.
Did the gray background disappear from the prints?
The problem
is solved.
Go to step 3.
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?
The problem
is solved.
Contact
technical
support
.
Incorrect margins on prints
Action
Yes
No
Step 1
1. Move the width and length guides in the tray to
the correct positions for the paper size loaded.
2. Resend the print job.
Are the margins correct?
The problem
is solved.
Go to step 2.
