User's Guide
- 179 -
Action
Yes
No
Step 4
1. Check if the trays are not linked.
2. Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Contact
technical
support
.
Incorrect characters print
Action
Yes
No
Step 1
Make sure the printer is not in Hex Trace mode.
Note:
If
Ready Hex
appears on the printer display, then turn off the
printer, and then turn it back on to deactivate Hex Trace mode.
Is the printer in Hex Trace mode?
Deactivate Hex
Trace mode.
Go to step 2.
Step 2
1. From the printer control panel, select
Standard Network
, and then set
SmartSwitch to On.
2. Resend the print job.
Do incorrect characters print?
Contact
technical
support
.
The problem is
solved.
Tray linking does not work
Note:
The trays and the multipurpose feeder do not automatically detect the paper size. You must set the
size from the Paper Size/Type menu.