Troubleshooting Your System
165
3
Run the appropriate online diagnostic test. See "Running the System
Diagnostics" on page 193.
If the tests run successfully but the problem persists, see "Troubleshooting
a USB Device" on page 165.
Troubleshooting a Serial I/O Device
Problem
•
Device connected to the serial port is not operating properly.
Action
1
Turn off the system and any peripheral devices connected to the serial
port.
2
Swap the serial interface cable with a working cable, and turn on the
system and the serial device.
If the problem is resolved, replace the interface cable. See "Getting Help"
on page 205.
3
Turn off the system and the serial device, and swap the device with a
comparable device.
4
Turn on the system and the serial device.
If the problem is resolved, replace the serial device. See "Getting Help" on
page 205.
If the problem persists, see "Getting Help" on page 205.
Troubleshooting a USB Device
Problem
•
System message indicates a problem with a USB device.
•
One or more USB devices are not operating properly.
Summary of Contents for PowerEdge DR715
Page 10: ...10 Contents Glossary 207 Index 223 ...
Page 42: ...42 About Your System ...
Page 62: ...62 Using the System Setup Program ...
Page 158: ...158 Installing System Components ...
Page 192: ...192 Troubleshooting Your System ...
Page 204: ...204 Jumpers and Connectors ...
Page 206: ...206 Getting Help ...
Page 222: ...222 Glossary ...
Page 229: ...Index 229 W warning messages 41 warranty 11 wet system troubleshooting 168 ...
Page 230: ...230 Index ...