Dell DR series Administrator'S Manual Download

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System Event Message

Description/Meaning or Action

Snapshot <

variable

→

variable

> successfully

deleted.

Informational message. No user intervention is required.

Online data verification <

variable

> successfully.

Informational message. No user intervention is required.

Successfully <

variable

> system marker for <

variable

>. Informational message. No user intervention is required.

Successfully updated <

variable

> schedule.

Informational message. No user intervention is required.

System Event = Type 3

System is entering Maintenance mode.

Informational message. No user intervention is required.
Contact Dell Support for assistance or intervention.

System is entering Support mode.

Informational message. No user intervention is required.
Contact Dell Support for assistance or intervention.

Failure—OFS client initialization failure.

Contact Dell Support for assistance or intervention.

Failure—mtab initialization failure for container if
<

variable

Contact Dell Support for assistance or intervention.

Failure—cannot initialize node mtab.

Contact Dell Support for assistance or intervention.

Failure retrieving configuration for container ID
<

variable

Contact Dell Support for assistance or intervention.

Failure deleting container ID <

variable

Contact Dell Support for assistance or intervention.

Failure stopping container ID <

variable

Contact Dell Support for assistance or intervention.

Failure adding connection <

variable

> for container ID

variable

Contact Dell Support for assistance or intervention.

Failure deleting connection <

variable

> for container ID

variable

Contact Dell Support for assistance or intervention.

Replication started as per schedule, will be active until
<

variable

Informational message. No user intervention is required.

Replication stopped as per schedule, will restart at
<

variable

Informational message. No user intervention is required.

Container replay failed for container <

variable

Informational message. No user intervention is required.
Contact Dell Support for assistance or intervention.

Failure—Name Space subsystem initialization failed.

Informational message. No user intervention is required.
Contact Dell Support for assistance or intervention.

Inconsistencies were found in the Name Space.

Please schedule a filesystem consistency check using the DR
Series system CLI maintenance --filesystem --start_scan
command.

System entering Maintenance mode—Name Space
log replay failed.

Contact Dell Support for assistance or intervention.

System entering Maintenance Mode—Name Space
transaction failure.

Contact Dell Support for assistance or intervention.

Failure—failed to commit Name Space transaction.

Contact Dell Support for assistance or intervention.

170

Summary of Contents for DR series

Page 1: ...Dell DR Series System Administrator Guide ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...plication 20 Reverse Replication Alternate Method 21 Supported File System Protocols 21 NFS 22 CIFS 22 CIFS ACL Support 22 Access Control List Support in Containers 23 Unix Permissions Guidelines 24 Windows Permissions Guidelines 24 Rapid Data Storage RDS DR Series System 25 Rapid OFS ROFS API 25 OpenStorage Technology OST DR Series System 25 OpenStorage Technology OST API 26 Software Components a...

Page 4: ... Dashboard Page and Options 46 Understanding the Dashboard Options 47 Displaying System Alerts 47 Events 47 Health 48 Usage 51 Viewing the Latest Range 51 Viewing a Specific Time Range 51 System Usage 52 Container Statistics 52 Replication Statistics Page 55 Storage Page and Options 56 Understanding the Storage Options 57 Containers 57 Replication Page 58 Clients 59 About the Schedules Page and Op...

Page 5: ...odifying the System Password 79 Modifying Password Reset Options 79 Configuring an Email Relay Host 80 Adding an Email Relay Host 80 Editing an Email Relay Host 80 Configuring System Date and Time Settings 81 Editing System Date and Time Settings 82 Creating Containers 82 Configuring Share Level Security 83 5 Managing DR Series Storage Operations 85 Managing Container Operations 85 Creating Storag...

Page 6: ...ying Current System Usage 107 Setting a Latest Range Value 108 Setting a Time Range Value 108 Monitoring Container Statistics 108 Displaying the Container Statistics Page 109 Monitoring Replication Statistics 110 Displaying the Replication Statistics Page 111 Displaying Replication Statistics Using the CLI 112 7 Using Global View 113 About Global Views 113 Prerequisites 113 Configuring Active Dire...

Page 7: ...pid Data Storage 131 RDS Overview 131 RDS Guidelines 132 Best Practices RDS and the DR Series System 132 Setting Client Side Optimization 132 Adding RDS Devices in NVBU 133 Removing RDS Devices From NVBU 133 Backing Up Data on the RDS Container Using NVBU 133 Replicating Data to a RDS Container Using NVBU 135 Restoring Data From a DR Series System Using NVBU 135 Supported DR Series System CLI Comm...

Page 8: ...Installation Prerequisites for the OST Plug In for Backup Exec 152 Configuring the DR Series System Using the Backup Exec GUI 152 Creating Backups on the DR Series System Using Backup Exec 153 Optimizing Duplication Between DR Series Systems Using Backup Exec 154 Restoring Data from a DR Series System Using Backup Exec 154 Understanding the OST CLI Commands 155 Supported DR Series System CLI Comma...

Page 9: ...12 Supported Ports in a DR Series System 185 13 Getting Help 187 Before Contacting Dell Support 187 Contacting Dell 188 ...

Page 10: ...10 ...

Page 11: ...rator end user and introduces and provides procedures for using the DR Series system GUI elements to easily manage your backup and deduplication operations A comprehensive set of GUI based procedures allow you to access all of the key management features and capabilities using a supported web browser NOTE For information about the supported web browsers you can use with the DR Series system see th...

Page 12: ...e provides information on the supported hardware and software that can be used with the DR Series system This document is available at support dell com manuals Any media that ships with your system that provides documentation and tools for configuring and managing your system including those pertaining to the operating system system management software system updates and system components that you...

Page 13: ...e Using Dell deduplication and compression algorithm technology this system can achieve data reduction levels ranging from 10 1 to 15 1 This reduction in data results in less incremental storage needs and a smaller backup footprint By removing redundant data the system provides deduplication and compression that delivers Fast reliable backup and restore functionality Reduces media usage and power ...

Page 14: ...ce supports the addition of external Dell PowerVault MD1200 data storage expansion shelf enclosures Adding an expansion shelf provides additional data storage for the DR Series system and also requires a license Each added expansion shelf enclosure must be equal to or greater than each DR Series system internal drive slot capacity 0 11 For more information see Expansion Unit Limits in the Dell DR ...

Page 15: ...acity and Available Physical Capacity DR Series System Drive Capacity Available Physical Capacity Decimal Available Physical Capacity Binary Total Logical Capacity 15 1 Savings Ratios Decimal Total Logical Capacity 15 1 Savings Ratios Binary 1 TB 8 89 TB 7 9 TiB 135 TB 118 5 TiB 2 TB 17 9 TB 15 9 TiB 270 TB 238 5 TiB 3 TB DR4100 only 26 79 TB 23 8 TiB 405 TB 357 TiB Data Storage Terminology and Co...

Page 16: ...eing to inspect large volumes of data and identify large amounts of data such as entire files or large sections of files that are identical Once this has been done this process allows for the system to store only one copy of the specific data This copy will be additionally compressed using single file compression techniques For example there may be cases where an email system may contain 100 or mo...

Page 17: ...tion for these protocols is done via the backup software rather than using the DR Series system to configure the replication relationship The DR Series system supports the 64 1 replication of data 32 1 if on the DR4X00 whereby up to 64 source DR Series systems can write data to different individual containers on a single target DR Series system This supports the use case where branch or regional o...

Page 18: ...original source location 5 Use a new disk storage unit in the DMA and then restore the data back to the original client Data Deduplication and Compression The DR Series system design uses various data reduction technologies including advanced deduplication algorithms in addition to the generic and custom compression solutions that prove effective across many differing file types Data deduplication...

Page 19: ...ed from ingesting encrypted data The DR Series system cannot deduplicate data that has already been encrypted because it considers that data to be unique and as a result it cannot deduplicate it Streams vs Connections This topic describes the differences between data streams and application connections Streams can be likened to the number of files written at the same time to a DR Series system The...

Page 20: ...r more information on OST see Understanding OST For more information on RDS see Configuring and Using Rapid Data Storage NOTE OST and RDS containers are categorized as Rapid Data Access RDA containers in DR Series systems The DR Series system supports the 64 1 replication of data 32 1 if on DR4X00 whereby up to 64 source DR Series systems can write data to different individual containers on a sing...

Page 21: ...p 1 is not followed correctly any changes not fully replicated are lost During steps 2 and 3 any data that is written to the original DR Series system source container may be lost During step 4 if the data is not fully replicated back before the switch is made it may be lost Alternatively you could still support this type of effort by completing the following 1 Create a new container on the target...

Page 22: ... nfso po portcheck 1 root aixhost1 nfso po nfs_use_reserved_ports 1 CIFS The Common Internet File System CIFS remote file access protocol is one supported by the DR Series system and is also known as a Server Message Block SMB SMB occurs more commonly than the Network File System NFS protocol on systems that run the Microsoft Windows operating system CIFS allows programs to request files or servic...

Page 23: ... these new containers with the default ACL support the following permission types NOTE Any user that is part of BUILTIN Administrators can edit ACLs on CIFS shares The local DR Series system administrator is included in the BUILTIN Administrators group To add additional domain groups to the BUILTIN Administrators group you can use the Computer Manager tool on a Windows client to connect to the DR ...

Page 24: ...s Write write access that allows user to create or write to a file Execute access that allows user to execute files or traverse directories in the filesystem NOTE A root user has all levels of permission access and a user can be a member of a single group or of multiple groups up to 32 groups are allowed in Unix Windows Permissions Guidelines To enable Windows access the DR Series system supports ...

Page 25: ...d OFS ROFS is an internal API used by RDS The term ROFS is not used in the web user interface or CLI The Rapid OFS ROFS API is an application programming interface that allows disk based devices like the DR Series system to natively integrate with the Dell NetVault Backup For example because the DR Series system supports both data deduplication and replication the ROFS API allows these supported D...

Page 26: ...e DMA to media server software communications DR Series system storage capabilities can be used without extensive changes to DMAs Backup and replication operations are simplified by using built in DMA policies DR Series System and OST Control channel uses TCP port 10011 Data channel uses TCP port 11000 Optimized write operations enable client side deduplication Replication operations between DR Se...

Page 27: ...grate OpenStorage Technology OST with the DR Series system data storage operations the following guidelines list the required components and supported operations For details on the supported operating systems and DMA versions see the Dell DR Series System Interoperability Guide The Dell DR Series system licensing is all inclusive so that no additional Dell licensing is required to use OST or the o...

Page 28: ...pare drive slot 0 becomes an active member of the RAID group Data is then automatically copied to the hot spare as it acts as the replacement for the failed drive The dedicated hot spare remains inactive until it is called upon to replace a failed drive This scenario is usually encountered when a faulty data drive is replaced The hot spare can act as replacement for both internal mirrored drives a...

Page 29: ...apacity 0 11 that they are supporting Figure 2 DR Series System Expansion Shelf MD1200 Drive Slot Locations Drive 0 top Drive 3 top Drive 6 top Drive 9 top Drive 1 middle Drive 4 middle Drive 7 middle Drive 10 middle Drive 2 bottom Drive 5 bottom Drive 8 bottom Drive 11 bottom Understanding About Adding a DR Series Expansion Shelf The process for adding an expansion shelf requires the following Ph...

Page 30: ...hat provide additional data storage capacity for a basic DR Series system For the expansion unit limits and supported capacities see the Dell DR Series System Interoperability Guide Figure 1 and Figure 2 display the recommended method for cabling between the DR Series system s PERC controller card to the appropriate connectors on the rear of the Dell PowerVault MD1200 expansion shelf enclosure Mak...

Page 31: ...e MD1200 front chassis to the top unified mode position For more information see Dell PowerVault MD1200 and MD1220 Storage Enclosures Hardware Owner s Manual at support dell com manuals Figure 3 Dell PowerVault MD1200 Rear Chassis Figure 4 Unified Mode Daisy Chained Redundant Path Dell PowerVault MD1200 Enclosures 31 ...

Page 32: ...hat you completed all expansion shelf enclosure cable connections and green LEDs are shown next to the fastplugs on the rear chassis indicating that cable connections are active 2 In the Physical Storage pane click Add in the Configured column of the Physical Storage summary table that corresponds to the enclosure you want to add Not Configured is the displayed State for the enclosure The Enclosur...

Page 33: ... if you have installed two enclosures two tabs are displayed Enclosure 1 and Enclosure 2 NOTE If the Enclosure tab does not display a green status check mark this indicates that there is an issue with the enclosure such as it has not been properly connected or activated 6 After adding an expansion shelf enclosure make sure that you install an expansion shelf license For more information see Instal...

Page 34: ...34 ...

Page 35: ...ainers that are the repositories where you store your backup and deduplicated data A data container is a shared file system that is imported using a client and is accessible via file system protocols For details see Supported File System Protocols The DR Series system provides real time summary tables detail tables and graphs that let you monitor the status of the data capacity storage savings and...

Page 36: ...onfigure one Replication ports the replication service in the DR Series system requires that enabled fixed ports be configured to support replication operations that are to be performed across firewalls TCP ports 9904 9911 9915 and 9916 For more information about replication ports see Managing Replication Operations and for more information about system ports see Supported Ports in a DR Series Sys...

Page 37: ... not have or does not support DHCP then the DR Series system can use the default IP 10 77 88 99 and subnet mask 255 0 0 0 addresses provided for initialization If the network where the system will reside does not have or support reserving an IP address for the MAC address of the NICs in the DHCP server then DHCP assigns an arbitrary IP address that is unknown and which is unusable by you during in...

Page 38: ...nd using the Initial System Configuration Wizard see Configuring Networking Settings Local Console Connection To configure a local console connection you must make the following two rear chassis cable connections VGA port and your video monitor USB port and your keyboard To make local console cable connections for the DR Series system appliance complete the following 1 DR4000 system appliance Loca...

Page 39: ...4100 system appliance complete the following NOTE The DR4000 system supports up to four 1 GbE ports or up to two 10 GbE ports for the 1 GbE ports these are two internal LAN on Motherboard LOM ports referenced in item 4 above that reside on the motherboard and two ports on an expansion card referenced in item 5 above If the system is using the two 10 GbE ports these reside on an expansion card refe...

Page 40: ...xpansion cards 6 Hard drives 2 Provides two hot swappable 2 5 inch hard drives NOTE The DR4100 system supports up to six 1 GbE ports or up to two 10 GbE ports For the 1 GbE ports these are four internal LAN on Motherboard LOM ports referenced in item 4 above that reside on the network daughter card NDC and two additional ports on a PCI Express expansion card referenced in item 5 above If the syste...

Page 41: ...use static IP addressing To do this at the DHCP prompt type no this selects static IP addressing and press Enter NOTE When you select static IP addressing you are prompted to type the static IP address for example you could use the default IP 10 77 88 99 for the system and press Enter If your network supports the use of DHCP type yes at the DHCP prompt press Enter and respond to any prompts 6 To c...

Page 42: ...ion is a Dell command line utility that allows you to set up and configure the integrated Dell Remote Access Control iDRAC interface card to provide an out of band management capability The iDRAC card contains a controller with its own processor memory network connection and access to the system bus This gives system or network administrators the capability to configure a system as if they were si...

Page 43: ...em password back to its default setting or click Cancel to return to the DR Series System Login page 2 In Password type St0r ge and click Log in or press Enter The Customer Registration and Notification page is displayed Before you can begin using the DR Series system graphical user interface GUI you need to properly register the system with Dell In addition this page also allows you to sign up fo...

Page 44: ...DS domain has already been configured you will not be allowed to change the values for the Hostname or IP Address settings f Click Next to continue with the initial configuration process or click Back to return to the previous page or click Exit to close the Initial System Configuration Wizard The Initial Configuration Date and Time page is displayed NOTE If the Microsoft Active Directory Services...

Page 45: ...ection and it consists of the following text boxes and check boxes in the Settings pane Contact Name Relay Host Email Address Notify me of DR4000 DR4100 appliance alerts If this check box is selected you are notified of all warning and critical severity system alerts which are the types that may require user action For more information see Displaying System Alerts Notify me of DR4000 DR4100 softwa...

Page 46: ... to log in to access the DR Series system graphic user interface GUI complete the following NOTE This procedure describes how to disable the Compatibility View settings to ensure there is no conflict between different versions of the Microsoft Internet Explorer IE web browser you use to access the DR Series system Disabling the compatibility view settings requires that the Display all websites in ...

Page 47: ...ted display the corresponding pages Alerts Events Health Usage Container Statistics Replication Statistics Displaying System Alerts To display the Alerts page click Dashboard Alerts or click the Number of Alerts link on the Dashboard page The Alerts page displays the Current Time Zone for example US Pacific the Number of Alerts and a system alerts summary table that lists the total number of syste...

Page 48: ... set the current time and click Done For Timestamp To enter starting time in field or click calendar icon to choose month and day enter ending time using the Hour and Minute sliders or click Now to set the current time and click Done Click Start Filter display all search results that match the selected criteria or click Reset to return all search settings to their default values All critical syste...

Page 49: ...physical disks storage controller battery and storage cache NOTE The storage controller battery state displays either as Ready or Charging the latter indicates this state after a system reboot until the storage controller battery is fully charged Voltage status name voltage and probe name NIC network interface card status name type and speed CPU central processing unit status and name DIMM dual in...

Page 50: ...the Health page the following images and System Hardware Health table display the status of the expansion shelf enclosure components for specific locations see Figure 4 Figure 4 Expansion Shelf Components Chassis front view image shows the 1 11 drive locations and status drive 0 is the dedicated hot spare for RAID 6 Chassis rear view image shows cooling fan locations and status and positions of re...

Page 51: ...e desired value in the Display last drop down list For the Hours duration enter between 1 and 24 hours for the Days duration enter between 1 and 31 days for the Months duration enter between 1 and 12 4 Click Apply 5 To view a specific set of usage statistics click one of the seven desired tabs or click All to display the entire set of system usage statistical graphs For information on viewing spec...

Page 52: ...an the default mode of 1h 1 hour The other selectable viewing options are 1d 1 day 5d 5 day 1m 1 month and 1y 1 year Throughput pane Displays the current number of Mebibytes second MiB s for read operations based time minutes and the current number of MiB s for write operations based on time minutes You can choose to click Zoom to view the throughput statistics in other than the default mode of 1h...

Page 53: ...ication Configuration and Replication Status This section of this page is only displayed when there are replication statistics for a selected container that has been configured for replication Replication Configuration Pane This pane contains the following fields Enable for example Yes or No Role for example Source or Target Remote Container Name for example IP Address or hostname Bandwidth for ex...

Page 54: ...categories Client Statistics tab Contains the Client Statistics pane which displays Images Ingested Images Complete Images Incomplete Images Restored Bytes Restored Image Restore Errors Image Ingest Errors Bytes Ingested Bytes Transferred and Network Savings in percentage statistics For more information see Monitoring Container Statistics Duplication Statistics The Duplication Statistics pane disp...

Page 55: ...Client Statistics tab in the Connection Type OST or Connection Type RDS pane This action displays the following Client Statistics types for the selected OST or RDS container Images Ingested Images Complete Images Incomplete Images Restored Bytes Restored Image Restore Errors Image Ingest Errors Bytes Ingested Bytes Transferred Network Savings in percentage For more information see Monitoring Conta...

Page 56: ...s Replication Status Time to Sync Progress percentage Replication Throughput Network Throughput Network Savings Last Time in Sync Peer Container Peer System NOTE The DR Series system polls for statistics every 30 seconds After you have configured the Replication Filter settings click Apply Filter to display the filtered set of replication statistics in the Replication Filter summary table The Repl...

Page 57: ...ion shelf enclosure click Detect under the Configured column in the Physical Storage summary table the Enclosure Detect dialog is displayed with this message If the enclosure is undetected please wait five minutes and try again If the enclosure still remains undetected after an attempt keep the enclosure powered On and reboot the appliance For more information about DR Series system container oper...

Page 58: ...r the container you selected Replication Page To display the Replication page click Storage Replication The Replication page displays the number of source replications the names of the local and remote containers the peer state and the bandwidth selected per container The Replication page lets you perform the following tasks Create a new replication relationship source and target pair and select t...

Page 59: ...r each client To perform one of the possible actions on a client click Select to identify the client and then click the desired option for example the RDA tab provides these options Update Client Edit Password or Download Plug In For more information about using this page and its tabs see Clients Page Using the NFS or CIFS Tab or Clients Page Using the RDA Tab Clients Page Using the NFS or CIFS Ta...

Page 60: ...o operate in a specific mode and it is dedupe capable it will run in the Dedupe mode If an OST or RDS client is not dedupe capable meaning the OST or RDS client has less than four CPU cores and the administrator sets it to run in the Dedupe mode it will only run in the Passthrough mode If an OST or RDS client is set to run in Auto mode the OST or RDS client will run in the mode setting determined ...

Page 61: ... limits replication only between other DR Series systems that run the same system software release version If versions are incompatible the administrator will be notified by an event 1 Click Replication on the options bar which displays the Replication Schedule page Another method to display the Replication Schedule page click Schedules Replication Schedule 2 In Container select a replication enab...

Page 62: ...me pages in the system NOTE For example to manage the date and time configuration settings click Date and Time to display the Date and Time page You can then add or edit the following date and settings Mode Time Zone and Date and Time If the DR Series system is part of a workgroup and not joined to a Microsoft Active Directory Services ADS domain you will also be able to add or edit the Network Ti...

Page 63: ...o edit or delete an existing local workgroup user click Select to identify the local user you wish to modify or delete Email Alerts The Email Alerts pane displays the current number of email notification recipients configured for the DR Series system The Email Alerts pane title acts as a link to the Email Alerts page This page lists all currently configured recipient email addresses The Email Aler...

Page 64: ...NTP the current Time Zone and the current Date and Time in mm dd yy hh mm ss format for example 12 11 12 14 58 22 PST The Date and Time pane title acts as a link to the Date and Time page This page contains a Settings pane that lists the Mode used The system uses Network Time Protocol NTP servers if the system is part of a workgroup and not joined to an Active Directory Services ADS domain If the ...

Page 65: ... the system Reboot Reboot click this option to display the Reboot System dialog where you can reboot the DR Series system Support Page and Options Click Dashboard Support to display the Support page The Support page displays the current support related information for your system in the Support Information pane NOTE The exact number of Ethernet listings MAC and Speed displayed depend upon the numb...

Page 66: ... the Diagnostics Service Software Upgrade Software Upgrade Click this option to display the Software Upgrade page where there are two panes the Upgrade File Location and Software Information The Software Upgrade page allows you navigate and locate the software upgrade file Once located click Start Upgrade to start the upgrade process or view the current version and upgrade history for the DR Serie...

Page 67: ...em To obtain the license you can download it from the support dell com website using your service tag or use an email link from your Dell Account representative If you already have a Dell MD1200 storage array the order process supports licensing for existing hardware that you want to add to a base DR Series system Each license supports one expansion shelf enclosure and the system supports multiple...

Page 68: ...lled dialog is displayed and the new license appears in the Number of Installed Licenses pane The Number of Installed Licenses pane lists the total number of installed licenses and defines each installed license by ID a brief description an entitlement ID license tag and the status of the license 68 ...

Page 69: ...ormation about shutting down or rebooting the system see Shutting Down the DR Series System and Rebooting the DR Series System For more information about managing the system password see Managing the DR Series System Password Configuring Networking Settings You can configure the networking settings that were configured using the Initial System Configuration Wizard process for the DR Series system ...

Page 70: ...ough 9 Special characters allows only the dash character Length limit hostnames cannot exceed the maximum length of 19 characters 4 Click Submit to set the new hostname for your system 5 To change the current IP address settings for the selecte NIC bond or Ehternet port select the Interfaces tab and click Edit Interfaces on the options bar The Edit Interface bond or Ethernet port number dialog is ...

Page 71: ...at you verify that the Ethernet network switch is capable of supporting an MTU size that is equal to or larger than the value you are setting Any mismatch in MTU values between the clients Ethernet network switch and the DR Series system appliance will make it inoperable Dell suggests that you observe standard best practices when deploying jumbo frames in networks and recommends using jumbo frames...

Page 72: ...uration the DR4000 system supports up to four 1 GbE ports which consists of up to two internal LAN on Motherboard LOM ports and two ports on an expansion card that are bonded together The DR4100 system supports up to six 1 GbE ports which consists of up to four internal LOM ports on the network daughter card NDC and two ports on a PCI Express expansion card In a 10 GbE or 10 GbE SFP NIC configurat...

Page 73: ...dit Password The Edit Password dialog is displayed 3 In Current password type the current password for the system 4 In New password type the new system password 5 In Confirm password retype the new password to confirm this as the new password replacing the existing system password 6 Click Change Password or click Cancel to display the System Configuration page If successful a Password change was s...

Page 74: ...ed you can shut down the DR Series system by selecting Shutdown in the System Configuration page However you should fully understand what this action means to system operations before attempting to shut down the system CAUTION Shutdown powers Off the appliance on which the DR Series system software is installed Once powered Off you can only power it On again at its physical location or you must us...

Page 75: ...ield NOTE Supported user names are limited to 64 characters in length and can only consist of a combination of A Z a z 0 9 and three special characters a dash a period and an underscore _ In Password type a valid password that meets the password guidelines for the ADS This is a required field In Org Unit type a valid organizational name that meets the organization name guidelines for the ADS This ...

Page 76: ...sting CIFS user from the local workgroup of users click Select to identify the user in the Local Workgroup Users summary table that you want to delete and click Delete in the option bar The Delete user confirmation dialog is displayed a Click OK to delete the selected user from the Local Workgroup Users summary table or click Cancel to return to the Local Workgroup Users CIFS page A Deleted CIFS u...

Page 77: ...mation dialog is displayed 5 Click OK to delete the selected email recipient address or click Cancel to display the Email Alerts page The Email Alerts page is displayed and a Deleted email recipient dialog is displayed when successful To delete additional recipient email addresses repeat steps 4 and 5 Sending a Test Message The DR Series system provides the means for sending test messages to all c...

Page 78: ...on Admin Contact Info The Administrator Contact Information page is displayed 2 Click Add Contact Information on the options bar The Add Administrator Contact Information dialog is displayed 3 In Administrator Name type the name of the administrator for this appliance 4 In Company Name type the company name associated with the administrator 5 In Email type the email address of the administrator us...

Page 79: ... select System Configuration the System Configuration page is displayed Click Password Management In the navigation panel select System Configuration Password the Password Management page is displayed 2 Click Edit Password The Edit Password dialog is displayed 3 In Current password type the current password for the system 4 In New password type the new system password 5 In Confirm password retype ...

Page 80: ...ding an Email Relay Host To configure a new email relay host for your DR Series system complete the following NOTE To edit an existing email relay host see Editing an Email Relay Host 1 Select System Configuration Email Relay Host The Email Relay Host page is displayed 2 Click Add Relay Host on the options bar The Add Relay Host dialog is displayed 3 In Relay Host type the hostname or IP address o...

Page 81: ... this setting is not visible in the Settings pane verify that the Mode indicates it is joined to an Active Directory Services ADS domain When joined to a domain NTP is disabled for the DR Series system Set Date and Time when in Manual mode click the calendar icon and configure the date and time by making month day and time in a 24 hour time format selections Use the controls on the calendar to sel...

Page 82: ...ck the Time Zone drop down list and choose the desired time zone c Click the Calendar icon adjacent to Set Date and Time and select the desired day in the month the system prevents the selection of unsupported days d Adjust the Hour and Minute sliders to the desired time or click Now to set the date and time to be the current date and time in hours and minutes a Click Done The Edit Date and Time d...

Page 83: ...mputer Management The Computer Management page is displayed 2 Click Action Connect to another computer The Select Computer dialog is displayed 3 Click Another computer type the hostname or IP address for this DR Series system and click OK The Computer Management page is displayed with the designated DR Series system listed in the left pane 4 Click System Tools and click Shared folders The Shares S...

Page 84: ... list box 10 In the Permissions pane for the selected object select the Allow or Deny check box to configure the following permissions Full Control Change Read 11 Click OK to save the selected share permission settings associated with the selected object 84 ...

Page 85: ...e the basic system configuration and initialization process You can also create additional containers to store your data as needed NOTE The DR Series system does not support container names that begin with a number Containers function like a shared file system that can be accessed using the following connection types NFS CIFS NFS CIFS RDA Rapid Data Access OST OpenStorage Technology RDS Rapid Data...

Page 86: ...IFS connection type skip to step 10 6 To select an NFS connection type click Enable NFS in the NFS pane The Client Access NFS Options and Map root to panes are displayed and is where you configure this container to use NFS to backup Unix or Linux clients 7 In the Client Access pane define a specific NFS client or all clients that can access the NFS container or manage clients who can access this c...

Page 87: ...ll clients have access When you select this setting this action removes the Add clients IP or FQDN Hostname and Clients text boxes Select this check box only if you want to enable access for all clients to this CIFS container Type the IP address or its FQDN hostname in the Add clients IP or FQDN Hostname text box and click Add The added client appears in the Clients list box To delete an existing ...

Page 88: ...iners page After creating the new container the Containers page is displayed and includes a Successfully Added dialog The list of containers in the Containers summary table is updated with your new container and its new status is reflected as N A in the Replication column of this table Creating an Unassigned Connection Type Container To create an unassigned container in the DR Series system withou...

Page 89: ...the NFS CIFS NFS only and CIFS only options available in Creating an NFS or CIFS Connection Type Container and make the corresponding changes If you want to modify the existing OST or RDS connection type container settings see the options available in Creating an OST or RDS Connection Type Container and make the corresponding changes If you want to modify the existing unassigned No Access connecti...

Page 90: ...ries hostname or IP address The Network page is displayed which lists all current storage and replication containers NOTE However if your DR Series system is not listed you can enter its hostname or IP Address preceded by https and followed by the container name in the Address bar to access it for example in this format https 10 10 20 20 container 1 The DR Series system only supports the Hypertext...

Page 91: ...system capacity used in Gibibytes or GiBs Capacity Free system capacity free in GiBs Read Throughput read throughput rate in Mebibytes or MiB s Write Throughput write throughput rate in MiB s Current Files current number of files in system Current Bytes current number of ingested bytes in system Post Dedupe Bytes number of bytes after deduplication Post Compression Bytes number of bytes after comp...

Page 92: ... the Dell DR Series System Command Line Reference Guide Managing Replication Operations If you plan on performing replication operations across a firewall the DR Series system replication service requires that the following fixed TCP ports be configured to support replication operations NOTE To allow replication storage information to be viewed by a corresponding data management agent DMA the targ...

Page 93: ...tion which describes the process of mapping to a container on a remote system 7 Enter the required information in the Step 4 Username Password Peer System and Peer Container Name fields For more information see Creating a Container on a Remote System Replication or Mapping to a Container on a Remote System Replication depending upon your selected option 8 Click Create Replication or click Cancel t...

Page 94: ... Container click Retrieve Container s to display the remote containers in the list box 6 Select the desired remote container in the Retrieve Container s list box 7 Click Create Replication or click Cancel to display the Replication page The Successfully added replication dialog is displayed when successful Editing Replication Relationships To modify settings for an existing replication relationshi...

Page 95: ...eduled replication process click Start and click OK to start replication or click Cancel to display the Replication page The Successfully started replication dialog is displayed Setting the Replication Bandwidth To set the replication bandwidth rate on a DR Series system complete the following 1 Select Storage Replication The Replication page is displayed 2 Click Select to identify the replication...

Page 96: ...plication statistics for a single container To display more than one container click Ctrl in the Name drop down list and select any additional containers you want to include Click Peer System and select an individual peer DR Series system in the Peer System list box this displays replication statistics for a single peer system To display more than one peer system click Ctrl in the Peer System list...

Page 97: ... dialog To selectively modify values in the current schedule make your changes to the corresponding hours and minutes pull down lists for the Start Time and Stop Time you wish to modify and click Set Schedule Dell recommends that you do not schedule the running of any Replication operations during the same time period when Cleaner or ingest operations will be running Failure to follow this practic...

Page 98: ...n schedules can only be set on individual replication enabled source containers that you select from the Container drop down list Select 01 in the hours pull down list and 00 in the minutes pull down list to set a Start Time of 01 00 for Saturday Select 01 in the hours pull down list and 00 in the minutes pull down list to set a Stop Time of 01 00 for Sunday NOTE You need to click Set Schedule for...

Page 99: ...d free space available in percentage and total in Gibibytes or Tebibytes Storage Savings total savings in percentage based on time in minutes which can be displayed in 1h 1 hour which is the default 1d 1 day 5d 5 day 1m 1 month or 1y 1 year durations Throughput for reads and writes in volume based on time in minutes which can be displayed in 1h 1 hour which is the default 1d 1 day 5d 5 day 1m 1 mo...

Page 100: ...s alert status NOTE To display more information about the current Number of Events click the link to display the Events page The Events page displays the total number of events and lists each system event by index number severity critical warning and informational timestamp and a message that briefly describes event status DR Series System and the Capacity Storage Savings Throughput Panes There ar...

Page 101: ...le of alerts defined by index number timestamp of the system alert and a brief message describing the alert For more information see Displaying System Alerts Using the Dashboard Alerts Page To use the Dashboard page to display the current number of system alerts complete the following NOTE This method in convenient when you are already at the Dashboard page and want to quickly display more informa...

Page 102: ...r more information about using the Event Filter pane see Using the Event Filter To monitor the system using either of the following methods to display the Events page In Dashboard page click the Number of Events link in the Events page In the navigation panel click Dashboard Events to display the Events page Using the Dashboard to Display System Events To use the Dashboard page to display the curr...

Page 103: ...r next click on a specific page number or enter a page number in the Goto page and click Go to display that page of system events 8 To clear the current filter settings click Reset and set new filter values using the process described in steps 3 through 6 For more information about using the Event Filter on the Events page see Using the Event Filter Using the Dashboard Events Option To use the DR ...

Page 104: ...or click the left or right arrow in the month title bar to select a previous or later month Adjust the Hour and Minute sliders to the desired time or click Now to set the date and time as the current date and time in hours and minutes Click Done 5 Click the Calendar icon adjacent to Timestamp To to configure an end setpoint To configure an end setpoint complete the following Select the desired day...

Page 105: ... internal drives 12 13 and the fans system connectors and power supplies in the rear view If installed and clicked the Enclosure tab displays front and rear views of the enclosure chassis showing the physical disk locations 0 11 in the front view and the enclosure connectors fans and pluggable drive locations in the rear view In addition the service tag of the expansion shelf is displayed Both the...

Page 106: ...and Enclosure Management Module EMM For more information about the system components and the Health page see Health Monitoring System Health and Using the Dashboard Page to Monitor System Health Understanding DR Series System NICs And Ports The DR Series system supports the use of the following types of NICs 1 Gigabit Ethernet GbE two port 10 Base T Dell recommends using CAT6a copper cabling 10 Gb...

Page 107: ...ition you can also use the DR Series system CLI network show command to display other NIC related information Monitoring System Usage To display the current DR Series system usage click Dashboard Usage to display the Usage page This page allows you to monitor system status and the currently displayed system usage status is based on the Latest Range or Time Range settings that are in effect These s...

Page 108: ...icon to display the current month To select a previous month click the left arrow in the month title bar to select the desired month in the current year or previous year 4 To choose the Start Date day in the selected month you have two options Choose a specific day in the selected month only the available days are displayed Future days are considered unavailable and appear dimmed out Click Now to ...

Page 109: ...the connection type used by the specified container 3 View the current statistics in the Backup Data and Throughput panes The Backup Data pane displays the number of active files ingested based on time in minutes and the number of active bytes ingested based on time in minutes The Throughput pane displays the number of read data in Mebibytes per second MiB s based on time in minutes and the number...

Page 110: ...encryption Replication Status Peer State Replication State Replication Average Transfer Rate Replication Peak Transfer Rate Network Average Transfer Rate Network Peak Transfer Rate Estimated Time to Sync in days hours minutes and seconds Savings in percentage Last INSYNC Time yyyy mm dd hh mm ss and Schedule Status next starting time in days hours minutes and seconds Monitoring Replication Statist...

Page 111: ... Peer Status NOTE The following five types of replication statistics are enabled by default Peer Status Replication Status Network Throughput Network Savings and Progress If you choose more than five types of statistics when you select additional check boxes a horizontal scroll bar appears at the bottom of the Replication Statistics table Use this scroll bar to display the columns of additional st...

Page 112: ...current status in days hours minutes seconds Replication Average Throughput in Kebibytes per second KiB s Replication Maximum Throughput in KiB s Network Average Throughput average throughput rate in KiB s Network Maximum Throughput maximum throughput rate in KiB s Network Bytes Sent total network bytes sent in Mebibytes MiB Dedupe Network Savings total deduplication network savings in percentage ...

Page 113: ...p if the DR system that contains the original Global View is down or otherwise unavailable For example suppose you have three DR Series systems A B and C All of these are on the same Active Directory Services ADS domain and have identical login credentials You log in to DR Series system A and on its Global View page you add DR Series systems B and C resulting in A B and C being in the view Then yo...

Page 114: ... the user name guidelines for the ADS This is a required field NOTE Supported user names are limited to 64 characters in length and can only consist of a combination of A Z a z 0 9 and three special characters a dash a period and an underscore _ In Password type a valid password that meets the password guidelines for the ADS This is a required field In Org Unit type a valid organizational name tha...

Page 115: ...play the Active Directory page If the addition is successful a confirmation message displays Changes made to the login group take effect on the next log in attempt no active checking is done on the group which matches how Windows ADS works About the Global View Page The Global View page displays a dashboard of operating statistics for all of the DR Series systems that you have added to the view Fr...

Page 116: ...ee Displays the total physical capacity bytes that are free across all appliances in the Global View Containers Containers Displays the total number of containers in all appliances in the Global View Replications Displays the total number of containers replicated in all appliances in the Global View Total Files Displays the total number of files in all containers in all appliances in the Global Vi...

Page 117: ...ring your mouse over a red Status icon displays the message Connect Failed This can occur if the DR Series system is removed from the Active Directory Services ADS domain if it is down or being rebooted NOTE If the system administrator re adds the DR Series system back into the ADS domain the logged out DR Series system will not automatically be logged back in In this case the Reconnect Units link...

Page 118: ...obal View You can use the Global View navigation features to easily view DR Series systems in your enterprise without having to log out and log on using new browser sessions To navigate to different DR Series systems in your Global View dashboard do one of the following In the left navigation pane above Global View use the drop down list to select the DR Series system that you want to view In the ...

Page 119: ... remove a DR Series system from a Global View dashboard on one system it does not remove it from any other Global View dashboards you may have added it to on other systems To remove a DR Series system from Global View complete the following 1 In the left navigation pane click Global View 2 On the Global View page in the appliance list click the Delete checkbox next to the system you want to delete...

Page 120: ... information about your most recent attempt to reconnect DR Series systems The link to access the Reconnect DR Units Report is only enabled after you attempt to reconnect DR Series systems To view the Reconnect DR Units Report complete the following 1 On the Global View page click Reconnect Report The Reconnect DR Units Report is displayed If all DR Series systems were successfully reconnected the...

Page 121: ...he 10 GbE NICs are installed it only displays information about the two supported 10 GbE ports Eth0 MAC address and port speed Eth1 MAC address and port speed Eth2 MAC address and port speed in Eth3 MAC address and port speed in NOTE This example shows four Ethernet ports bonded such as if a DR4000 system with 1 GbE ports as a single interface For more information on possible port configurations s...

Page 122: ...m the navigation panel If you have multiple pages of diagnostics log files you can navigate to another page by using the controls are the foot of the Diagnostics summary table Click prev or next to move back or forward one page Double click the listed page number adjacent to Goto page Enter a page number in Goto page and click Go Use the scroll bar at the right side of Diagnostics summary table to...

Page 123: ...g system information collected by the Dell System E Support Tool DSET from the Dell DR Series system appliance hardware To collect a DSET log file use the DR Series system CLI command diagnostics collect dset To collect the comprehensive DR Series system diagnostics log file bundle which also includes DSET information use the DR Series system CLI command diagnostics collect Downloading Diagnostics...

Page 124: ...r administrator who started the software upgrade will only see a dialog that displays Status The system is being upgraded Wait for it to become operational There are only three possible outcomes during a DR Series system software upgrade operation The upgrade operation completed successfully no reboot is required The upgrade operation completed successfully but a reboot is required click Reboot in...

Page 125: ...de and diagnostics log files ensure that the File Protocol mode is set to SCP Secure Copy mode NOTE You can use other SCP tools with the DR Series system but you cannot use these other SCP tools to copy other types of files to or from the DR Series system 1 Using the browser go to support dell com navigate to your DR Series product page and enter your service tag 2 Click Get Drivers then View All ...

Page 126: ...ardware or software failure prevents the DR Series system from functioning correctly RM can also be used to reset the system back to its initial factory settings when moving it from a test environment to a production environment RM supports the following two modes Recover Appliance in Recover Appliance mode RM reinstalls the operating system and attempts to recover the prior system configuration a...

Page 127: ...SB port on the system You can also use the virtual media option of iDRAC to remotely load the RM USB key For more information see Configuring and Using Virtual Media in the Integrated Dell Remote Access Controller 6 iDRAC6 User Guide at support dell com support edocs software smdrac3 2 Boot the DR Series system using the RM USB key 3 During the time when the Power On Self Test POST screen displays...

Page 128: ...oval or Replacement To properly remove or replace any DR Series system hardware you must observe and use the best practice shut down and start up procedures For a comprehensive set of removal and replacement procedures with step by step instructions see the Dell DR Series System Owner s Manual For more information about the best practices see DR Series System Proper Shut Down and Start Up and Shut...

Page 129: ...ethod for flushing DR Series system data from the NVRAM to the RAID6 before replacing the NVRAM by using either of the following DR Series system CLI commands system shutdown or system reboot NOTE If you need to remove or replace the NVRAM in the DR Series system see Shutting Down the DR Series System and NVRAM Field Replacement NVRAM Backup Failure Recovery After you have physically replaced the ...

Page 130: ... Proper Shut Down and Start Up 1 Verify that the DR Series system software detects the NVRAM as being new to the system 2 Enter the following DR Series system CLI command maintenance hardware reinit_nvram This command initializes the NVRAM creates new partitions and updates information used internally by the DR Series system software 3 Verify that the DR Series system enters its Maintenance mode I...

Page 131: ...s Provides throughput that is better than CIFS or NFS RDS and DMA integration ROFS API enables the DMA to media server software communication DR Series system storage capabilities can be used without extensive changes to DMAs Backup and replication operations are simplified by using built in DMA policies DR Series system and RDS ports and write operations Control channel uses TCP port 10011 Data c...

Page 132: ...both RDS and non RDS containers on the same appliance However this can cause incorrect capacity reporting as both container types share the same underlying storage RDS replication and non RDS replication on the same DR Series system Non RDS replication must be configured and it is replicated on a per container basis However this type of replication will not replicate RDS containers RDS replication...

Page 133: ...Removing an RDS device from NVBU does not delete the data stored in the RDS container on the DR Series system To remove existing RDS devices from NVBU 1 Log on to your NVBU server and launch NVBU console 2 Click Device Management The NVBU Device Management window is displayed 3 Select the RDA device that you want to remove right click and select Remove NOTE Ensure that you remove the RDA device fr...

Page 134: ...ckup Log 10 Select the Schedule tab under Schedule Options select one of the following Immediate This option starts the backup operation as soon as you save the current backup job Once This option allows you to run the backup only once at a scheduled time and date Repeating This option allows you to run the backup at a scheduled time and date on a daily weekly or monthly basis Triggered This optio...

Page 135: ...Series systems 6 Select the Schedule tab under Schedule Options select one of the following Immediate This option starts the backup operation as soon as you save the current backup job Once This option allows you to run the backup only once at a scheduled time and date Repeating This option allows you to run the backup at a scheduled time and date on a daily weekly or monthly basis Triggered This ...

Page 136: ...es added to NVBU are displayed 11 Select the relevant source RDS device from the list of displayed devices You can select more than one device 12 Select the Target Client tab A list of available clients is displayed 13 From the list of available client select the relevant target client 14 Select the Schedule tab under Schedule Options select one of the following Immediate This option starts the ba...

Page 137: ...e_client Updates attributes of a Rapid Data Access RDA client limit Limits bandwidth consumed by Rapid Data Access RDA when replicating over a WAN link For command specific help please type rda help command eg rda help show NOTE The files in the rda show file_history command represents replicated files that were processed via the DMA optimized duplication operation This command displays only up to...

Page 138: ...138 ...

Page 139: ...eries Systems Using Backup Exec NOTE This capability to use OST also known as DR Rapid Data Access within Dell adds tighter integration with backup software applications such as the following Symantec OpenStorage enabled backup applications NetBackup and Backup Exec Understanding OST OpenStorage Technology OST provides the logical disk interface that can be used with network storage devices and th...

Page 140: ...se supported DMAs to use the DR Series system appliance features and duplicate the optimized data from one storage appliance to another The OST API enables the writing of data to disk and is illustrated in the following example where NetBackup the DMA interacts with the DR Series system the data backup and deduplication device using the OST API NetBackup needs to store a file to disk To do this it...

Page 141: ... Backup Exec applications LSU Logical Storage Unit which from the DR Series system perspective represents any container created for data storage LSU is a common storage term while container is a common term in DR Series systems that represents a location for storing data media server This is the host running the DMA media server NetBackup and Backup Exec and is where the OST plug in is installed T...

Page 142: ...ting Client Side Optimization Client side optimization is a process that can contribute to saving time performing backup operations and reducing the data transfer overhead on the network You can turn On or turn Off client side optimization also known as client side deduplication using the DR Series system CLI commands ost update_client name mode For more information about DR Series system CLI comm...

Page 143: ...d Linux based media server running the support Linux server operating system software in the following directory usr openv lib ost plug ins The Dell OST plug in is installed using a self extracting installer that installs the OST plug in and all its related components The installer supports the following modes with the default being Help h NOTE If no option is selected the Help mode is displayed b...

Page 144: ...work directory location you can access For information on the supported versions of Backup Exec and operating systems see the Dell DR Series System Interoperability Guide available at support dell com manuals To install the Dell OST plug in complete the following 1 Launch the Backup Exec Administrator console select Tools and Backup Exec Services The Backup Exec Services Manager page is displayed ...

Page 145: ...endor Version Dell OST plug in 10 1 4 Start the NetBackup services by using the following command INSTALL_PATH VERITAS NetBackup bin bpup exe NOTE To more information about uninstalling the Dell OST plug in see Uninstalling the Dell OST Plug In for Windows Uninstalling the Dell OST Plug In for Windows Use the following uninstall process if you need to uninstall the Dell OST plug in from a Windows ...

Page 146: ... running when attempting to install the OST plug in 4 Run the OST plug in installer using the install option and install the plug in using the following command DellOSTPlugin xxxxx x86_64 bin install NOTE You must stop the NetBackup nbrmms process before installing the Dell OST plug in You are also required to use the Dell OST plug in installer to uninstall the plug in The location for installing ...

Page 147: ...enus tabs and options The NetBackup CLI commands and GUI menus tabs and options allow you to configure both the Linux or Windows media servers In the DR Series System Administrator Guide documentation you will find specific topics that address operations for using the NetBackup CLI such as adding the DR Series system name to NetBackup on each Linux and Windows media server you intend to use with t...

Page 148: ...e the NetBackup CLI to add the DR Series system name to each Windows based media server you plan to use with the DR Series system 1 Add the DR Series system name to NetBackup by using the following command INSTALL_PATH VERITAS NetBackup bin admincmd nbdevconfig creatests storage_server servername stype DELL media_server mediaservername 2 Log in to and add the valid credentials for authentication b...

Page 149: ...etBackup so that it supports Symantec optimized synthetic backups Optimized synthetic backups use an OST API to share data between images and synthesize the backup directly on the DR Series system without data being read to and written from the backup server This saves time expense and space The DR Series system supports optimized synthetic backups with NetBackup 7 1 and 7 5 The NetBackup storage ...

Page 150: ...lick Next to configure the disk pool you created The Performing required task page is displayed with the status being Configuration completed successfully You have several options available at this point Clear the Create a storage unit for the disk pool Click Finish and close the Disk Pool Configuration Wizard Click Next to create the storage unit with this disk pool NOTE If you create the storage...

Page 151: ... click OK To monitor the status of any backup operation click Activity Monitor in the left navigation pane of the NetBackup Administrator console and select the backup job you are interested in to view details about the operation Restoring Data From a DR Series System Using NetBackup This topic describes how to use NetBackup to restore data from a DR Series system The process for restoring data fr...

Page 152: ...s media servers Ensure that you meet the following prerequisites prior to installing the Dell OST plug in 1 The Backup Exec installation must be running on one of the supported Windows platforms 2 Dell recommends that the DR Series system appliance have an OST container created and configured For details see Configuring an LSU 3 The Windows OST installer must be present If not download the Windows...

Page 153: ...if any jobs are currently running 13 Click Restart Now to restart the Backup Exec services Creating Backups on the DR Series System Using Backup Exec This topic describes how to use Backup Exec to create backups on the DR Series system To create backups on the DR Series system using Backup Exec complete the following NOTE This procedure documents this process using Backup Exec 2010 The procedure f...

Page 154: ...orage Device page is displayed 3 Configure the Add OpenStorage Device page with the following information Server enter the host name or IP address of the DR Series system Logon account select the account from the drop down list or click and browse to the account location which has credentials for accessing the DR Series system Server type select the type of server from the drop down list DELL Logi...

Page 155: ...inistrator did not configure an OST client to operate in a specific mode and it is dedupe capable it will run in the Dedupe mode If an OST client is not dedupe capable meaning the OST client has less than four CPU cores and the administrator sets it to run in the Dedupe mode it will only run in the Passthrough mode If an OST client is set to run in Auto mode the OST client will run in the mode set...

Page 156: ...ems However you can copy and paste C ProgramData Dell DR log into your Internet Explorer Address bar or you can enter this into the Windows command prompt window Start All Programs Accessories Command Prompt For more information about OST OST plug ins and logs see Understanding OST Installing a Dell OST Plug In Rotating OST Plug In Logs for Linux and Rotating OST Plug In Logs for Windows Rotating ...

Page 157: ...wing entries bin bash usr sbin logrotate etc logrotate d ost The logrotate utility runs every hour and rotates the logs whenever the log file size exceeds 10 megabytes MB This procedure is automated and is available as part of the OST plug in installation Guidelines for Gathering Media Server Information In addition to the DR Series system diagnostics log file bundles and core files that you can c...

Page 158: ...h log files from following directories C Program Files Veritas NetBackup logs bptm if it exists C Program Files Veritas NetBackup logs bpdm if it exists C Program Files Veritas NetBackup logs bpbrm if it exists C Program Files Veritas NetBackup logs bprd if it exists C Program Files Veritas NetBackup logs bpcd if it exists C Program Files Veritas NetBackup logs nbemm C Program Files Veritas NetBac...

Page 159: ...ver or on the DR Series system If a crash is involved collect any mini dump file s that reside in ProgramFiles Symantec Backup Exec BEDBG If the system is unresponsive force the crash of pvlsvr exe and bengine exe and complete the following a Open Task Manager b Locate the process c Right click and select Create Dump File d Retrieve the dump file from the location specified in the dialog that disp...

Page 160: ...160 ...

Page 161: ...og File 2 Check the system alert and system event messages to determine the current status of your DR Series system For more information see DR Series System Alert and Event Messages Monitoring System Alerts and Monitoring System Events 3 Verify if the DR Series system has recovered or whether it has entered into Maintenance mode or Support mode For more information see About the DR Series System ...

Page 162: ...intervention NVRAM solid state drives SSD are disconnected Contact Dell Support for possible support assistance or intervention NVRAM has failed to backup or restore data during the last boot Contact Dell Support for possible support assistance or intervention NVRAM hardware failure Contact Dell Support for possible support assistance or intervention Data volume is not present Check that all drive...

Page 163: ...ower Supply number detected a failure Reconnect the power cable to the designated power supply unit if it is disconnected Ensure that there is input AC power at the power cable Use a different power cord If this does not resolve the issue replace the designated power supply Power Supply number is missing or has been removed The power supply might not be making a proper connection Try reseating the...

Page 164: ...ng processor DIMM name failed Replace the designated failed DIMM Dual In line Memory Module device DIMM name is missing Reinsert or replace the designated DIMM device The memory capacity of the storage appliance is below the minimum required for correct operation The storage appliance requires service Temperature probe name failed The storage appliance requires service Voltage probe name failed Th...

Page 165: ...s disk type is unsupported and cannot be used in this configuration Replace the unsupported physical disk with a Dell supported SAS physical disk Physical disk number has been manually set to offline with a configuration command Remove the physical disk and reinsert it the drive is non operational in this state Physical disk number is foreign This can occur when a storage controller has been repla...

Page 166: ...lerts NVRAM PCI Controller failed Replace the NVRAM PCI Controller NVRAM PCI Controller is missing Reinsert or replace the NVRAM PCI Controller Super Capacitor on the NVRAM PCI Controller failed Replace the NVRAM PCI Controller Super Capacitor on the NVRAM PCI Controller is missing Replace the NVRAM PCI Controller Failed to check software compatibility Upgrade the DR Series system appliance in the...

Page 167: ...ory client is unable to contact the Active Directory domain server Informational message No user intervention is required Active Directory domain server connectivity is restored Informational message No user intervention is required The system IP address has changed from variable to variable Informational message No user intervention is required Filesystem scan has been requested Switching to Main...

Page 168: ...vention Filesystem has reached the maximum allowable file s and directories limit New file and directory creation will be denied until sufficient space exists Please clean up the filesystem If issue persists contact Dell Support for assistance or intervention Filesystem is reaching the maximum allowable file s and directories limit New file and directory creation will be denied after the limit has...

Page 169: ...riable peer variable peer container variable Informational message No user intervention is required Replication configuration updated successfully for container name role variable peer variable Informational message No user intervention is required Replication configuration deleted successfully for container name peer variable peer container name Informational message No user intervention is requi...

Page 170: ... Dell Support for assistance or intervention Failure stopping container ID variable Contact Dell Support for assistance or intervention Failure adding connection variable for container ID variable Contact Dell Support for assistance or intervention Failure deleting connection variable for container ID variable Contact Dell Support for assistance or intervention Replication started as per schedule ...

Page 171: ...or assistance or intervention Failure deleting replication snapshot for container variable If condition persists reduce number of inodes or contact Dell Support for assistance or intervention Replication client connected for container variable Informational message No user intervention is required Replication client disconnected for container variable Verify that the ports for replication 9904 991...

Page 172: ... assistance File replication unable to make progress on container variable Collect a diagnostics log file and open a Support record with Dell Support for assistance Replication syncmgr exited for container variable error variable Collect a diagnostics log file bundle and open a Support record with Dell Support for assistance Replication syncmgr event for container variable error variable Collect a...

Page 173: ... issue persists contact Dell Support for assistance or intervention CIFS client connected variable times to container variable Reboot the DR Series system If issue persists contact Dell Support for assistance or intervention CIFS server started successfully Informational message No user intervention is required Online data verification DataCheck started Informational message If issue persists cont...

Page 174: ...intenance mode or DR Series system CLI commands Datastore variable length mismatch variable Maintenance based issue with the DR Series system Check status using Maintenance mode or DR Series system CLI commands Contact Dell Support as needed Data volume capacity threshold reached Informational message No user intervention is required Out of space Rollback of updates on object variable failed Resta...

Page 175: ...pression completed Informational message No user intervention is required Optimization initialized on container variable Informational message No user intervention is required Optimization terminated on container variable Informational message No user intervention is required Cleaner process started as per schedule will be active until variable Informational message No user intervention is require...

Page 176: ...r intervention is required Network MTU size set to variable Informational message No user intervention is required System name set to variable Informational message No user intervention is required Email relay host set to variable for email alerts Informational message No user intervention is required Recipients for email alerts set to variable Informational message No user intervention is require...

Page 177: ...nto the system Informational message No user intervention is required Disk variable configured as hot spare Informational message No user intervention is required Cleared foreign configuration on disk variable Informational message No user intervention is required Telnet service enabled Informational message No user intervention is required Telnet service disabled Informational message No user int...

Page 178: ...the OST backup operation If issue persists contact Dell Support for assistance or intervention OST Opdup failed variable The OST optimized duplication process failed If issue persists contact Dell Support for assistance or intervention OST Restore failed variable The OST restore process failed If issue persists contact Dell Support for assistance or intervention OST connections exceeded the maximu...

Page 179: ...generates a system event When the diagnostics log directory exceeds the maximum storage capacity any log older than one hour is automatically deleted The DR Series system GUI lets you download and save diagnostics log files to other systems on your network The DR Series system also maintains a separate archive logs directory that collects other system related information and these archive logs are...

Page 180: ... mode without user intervention If the filesystem check finds issues you can choose to make repairs using Confirm Repair Filesystem or ignore the detected issue using Skip Repair Filesystem at which point the system switches back to Operational mode The Maintenance mode process displays a number of stages indicated on the Maintenance Mode progress bar which include Preparing for Filesystem Check S...

Page 181: ...us as having entered Operational mode Normal State Only after the Maintenance mode has successfully completed its internal check can it return to an Operational mode To return to the Operational mode click Go to Dashboard on the Maintenance Mode page options bar Go to Dashboard is only active when all of the internal system checks have completed and the progress bar indicates that all stages have ...

Page 182: ... so that you can perform data ingests replication or space reclamation operations without interfering with the running of any other operation Creating a Cleaner Schedule Performing scheduled disk space reclamation operations are recommended as a method for recovering disk space from system containers in which files were deleted as a result of deduplication The best method is to schedule a time whe...

Page 183: ...impact your DR Series system performance Displaying Cleaner Statistics To display additional Cleaner statistics you can use the DR Series system CLI stats cleaner command to show the following categories of Cleaner statistics Last Run Files Processed number of files processed by Cleaner Last Run Bytes Processed number of bytes processed by Cleaner Last Run Bytes Reclaimed number of bytes reclaimed...

Page 184: ...Run Phase 4 Start Time indicates date and time for start of current Cleaner process phase 4 Current Run Phase 4 Records Processed lists the number of data records processed in current Cleaner process phase 4 Current Run Phase 4 End Time indicates date and time for end of current Cleaner process phase 4 For more information about DR Series system CLI commands see the Dell DR Series System Command L...

Page 185: ...ferring files TCP 23 Telnet remote terminal access protocol for unencrypted text communications TCP 80 Hypertext Transfer Protocol HTTP unencrypted protocol communications TCP 443 HTTPS combination of the HTTP with Secure Socket Layer SSL Transport Layer Security TLS TCP 1311 Hardware Health Monitor TCP 9901 Watcher TCP 9904 Configuration Server needed for replication operations TCP 9911 Filesyste...

Page 186: ...Port Type Number Port Usage or Description TCP 199 SNMP daemon used by Simple Network Management Protocol SNMP requests TCP 801 NFS status daemon 186 ...

Page 187: ...o verify if they contain any information that can explain or resolve your issue Locate your Dell support account number and password locate the Service Tag for your DR Series system understand your type of support account and be ready to provide specific details about the system operations you were performing Record the content of any status or error dialog messages that you received and the seque...

Page 188: ...d service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales support technical support or customer service issues 1 Visit support dell com 2 Click to select your country region at the bottom of the support dell com page For the full listing of countries and regions click All The Choose a Country Region page is displayed ...

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