Linea2 5GigE Series Camera
Troubleshooting
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package. Refer to Internal Test Image Generator section for information on using CamExpert to
select internal patterns.
Other Problems or Issues
This section describes problems that do not fit any of the categories above. Typically, these are
issues found in the field under specific or unusual conditions.
Buffer Incomplete Error Message
Error Messages are generated when the logical acquisition frame buffer takes longer to fill (Image
Height / Acquisition Line Rate (Hz)) than the time set for the GigE Vision Host Control. Increase the
Image Timeout feature value (found in GigE Vision Host Controls) as required.
Issues with Cognex VisionPro
When the Cognex VisionPro package is uninstalled, the Linea2 5GigE becomes unavailable within
CamExpert due to the Cognex uninstaller removing GigE Vision components. This forces the user to
reinstall the camera package.
Cognex VisionPro remains a useable third-party product except for their uninstaller fault. Users
need to account for this issue until resolved by Cognex.
