CTD-N Technical Manual
P/N 95F-6000-00 (February 2017)
page 159
EAR-Controlled Technology Subject to Restrictions Contained on the Cover Page.
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When you need the instrument returned
TRDI’s Customer Service will then respond with the RMA number for the shipment. Please include
this number on all packages and correspondence.
Step 2 – Provide a MSDS as necessary
Please provide a Material Safety Data Sheet (MSDS) if the system/transducer is painted with anti-
fouling paint.
Step 3 - Ship Via Air Freight, Prepaid
Urgent Shipments should be shipped direct to TRDI via overnight or priority air services. Do not
send urgent airfreight as part of a consolidated shipment. If you ship consolidated, it will cost less,
but may lose up to three days in transit time.
Non-urgent shipments may be shipped as part of a consolidated cargo shipment to save money.
Mark the package(s) as follows:
To:
Teledyne RD Instruments, Inc. (RMA Number)
2A Les Nertieres
5 Avenue Hector Pintus
06610 La Gaude, France
Step 4 - Include Proper Customs Documentation
The Customs statement must be completed. It should be accurate and truthfully contain the follow-
ing information.
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Contents of the shipment
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Value
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Purpose of shipment (example: “American made goods returned for repair”)
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Any discrepancy or inaccuracy in the Customs statement could cause the shipment to be
delayed in Customs.
Step 4 - Send the Following Information by Fax or Telephone to TRDI
Attention:
Sales Administration
Phone: +33(0) 492-110-930
Fax:
+33(0) 492-110-931
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Detailed descriptions of what you are shipping (number of packages, sizes, weights, and
contents).
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The name of the freight carrier
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Master Air bill number
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Carrier route and flight numbers for all flights the package will take
