Canon iR C3380 series, Service Manual

Page: 145 / 610

Chapter 4
4-5
4.4 Actions when HDD Error
4.4.1 E602 in Detail
0013-9213
/ / / / iR C3380i / iR C3380 / iR C2880i / iR C2880
E602-XXYY
- if XX='00'
T-4-4
XX YY Description Remedial action
00
01
The HDD is not recognized. The boot
partition (BOOTDEV) is not found at
time of start-up.
1. Turn off the main switch, and check the HDD cable. Thereafter, turn on the main switch.
2. Check to see if the HDD rotates at power-up. Check to see if 5V/12V power is being supplied.
3. If the foregoing fails to correct the fault, replace the HDD and reinstall the system software. If the fault
still persists, replace the main board.
02
There is no system software for the main
CPU.
1. Start up in safe mode; then, execute full formatting using the SST, reinstall the system software (System,
Lang, RUI), and turn off and then on the main switch.
2. If the foregoing fails, suspect a fault on the HDD. Replace the HDD, and reinstall the system software.
03
WriteAbort has been detected in
BootDevice.
1. Locate the sector that shows WriteAbort, and repair it.
<in the case of black-and-white E code>
1-1 Go through the following, as service mode cannot be started:
1-2 Turn off the power; then, while holding down the 1 and 9 keys, turn on the power so that the WriteAbort
sector repair routine will start automatically, causing the screen to go solid black.
1-3 Allow for some time (40 to 50 min). A progress indictor will appear. When the screen turns solid white,
the repair is over.
<in the case of spanner icon indication>
1-1 Set CHK-TYPE=0, and execute HD-CHECK (40 to 50 min); then, turn off the main switch.
2. If the foregoing fails, start up in safe mode, and execute full formatting using the SST and reinstall the
system software (System, Lang, RUI); then, turn off and then on the main switch.
3. If the fault still persists, suspect a fault on the HDD, and replace the HDD and reinstall the system
software.
06
The system software of the sub CPU is
missing.
1. Start up in safe mode, and execute full formatting using the SST and reinstall the system software
(System, Lang, RUI); then, turn off and then on the main switch.
2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.
07 ICCProfile is missing.
1. Start up in safe mode, and execute full formatting using the SST and reinstall the system software
(System, Lang, RUI); then, turn off and then on the main switch.
2. If the foregoing fails, suspect a fault on the HDD, and replace the HDD and reinstall the system software.
XX YY
XX
CHK-
TYPE Partition in question
Description
YY=03 YY=05
YY=00,0
1,02,04
YY=11,2
1
YY=13,2
5
YY=10,1
2,14,22,2
3,24
At time of start-up During normal operation
Remedy Remedy Remedy Remedy Remedy Remedy
01
1
FSTDEV image data storage area (e.g., Box) *1 *5 *9 *10 *11 *12
02 IMG_MNG image management data *1 *5 *9 *10 *11 *12
03 FSTCDEV image data storage area (for Chasing) *1 *5 *9 *10 *11 *12
04
2
APL_GEN general-purpose data storage area *1 *5 *9 *10 *11 *12
05 TMP_GEN general-purpose data storage area (temporary file) *1 *5 *9 *10 *11 *12
06 TMP_FAX fax (temporary file) *1 *5 *9 *10 *11 *12
07 TMP_PSS PSS (temporary file) *1 *5 *9 *10 *11 *12
08
3 PDLDEV
PDL-related file storage area (font, registration form,
ICCProfile PDL function color correction information
file)
*1 *5 *9 *10 *11 *12
09
4 BOOTDEV
Firmware storage area (Booktable, MEAP, Key,
certificate, PDF dictionary, RUI content, voice
dictionary (ICC profile, PS test data))
*3 *8 *9 *10 *11 *12
10 5 APL_MEAP MEAP *1 *5 *9 *10 *11 *12
11 6 APL_SEND address book, filter *2 *5 *9 *10 *11 *12
FF 0 Not identified HDD full fault check and recovery *4 *7 *9 *10 *11 *12