Canon imageRUNNER ADVANCE C350 series, Service Manual

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Technical Explanation > Updater > Limitations and Cautions > Cautions
Technical Explanation > Updater > Limitations and Cautions > Cautions
Limitations and Cautions
■ Limitations
Changing Date/Time on Device
When a user changes the date/time setting on the device (including change of the setting
according to daylight saving time), the firmware distribution may not be performed as
scheduled.
But there is not the problem if it is time adjustment of several minutes with NTP servers.
Change of Setting from Service mode
Any settings from Service mode will be enabled after restarting the device.
■ Cautions
Concurrent use of Updater functions
Multiple users cannot use Updater functions on a device concurrently by using it together with
Remote UI.
Coexistence of Remote UI and other tools
Users logged in SMS (Service Management Service) are unable to use Update functions
from Remote UI.
Using Updater function from Remote UI
Upon the following operations done, Updater functions are suspended from Remote UI for
certain duration.
• When a user exits Web browser without clicking [Portal] or [Log Out] button in the setting of
Remote Login Service via SMS
• When a user exits Web browser without clicking [Portal] button in the setting of not to use
Remote Login Service via SMS.
• When a user exits Web browser without clicking [Log out from SMS] or [To Remote UI]
button.
Wait for EOJ (end of job) Function
Firmware update will be triggered only after the following jobs are completed.
This is the Updater-specific specification.
Job/Function
type
Receiving Printing Queued print
jobs
Sending Queued send
jobs
COPY - Wait for EOJ Wait for EOJ - -
PRINT Wait for EOJ
(end of job)
Wait for EOJ
Wait for EOJ
- -
FAX Wait for EOJ Wait for EOJ Wait for EOJ Wait for EOJ Wait for EOJ
I-FAX Receipt Cancel
processing to
trigger update *
Wait for EOJ Wait for EOJ Wait for EOJ Wait for EOJ
Report Print - Wait for EOJ Wait for EOJ - -
SEND - - - Cancel
processing to
trigger update *
Cancel
processing to
trigger update *
*The data are guaranteed even if cut off in the middle of a job.It becomes the recovery object
after the device reboot and carry out send / reception again.
Even during transfer, Pull SCAN job processing is cancelled soon after scanning is
completed.
Firmware update is cancelled if the jobs are not completed within 10 minutes. If this occurs,
the error code, 8x001106, will be returned (different numbers will be shown for x depending
on the execution modes).
Firmware update is executed if the jobs stated above are not in the queue.
Follow the shutdown sequence to reboot the device after the firmware is updated.
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