Canon imageRUNNER ADVANCE C350 series, Service Manual

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Technical Explanation > Embedded RDS > FAQ
Technical Explanation > Embedded RDS > FAQ
No.10
Q: Is there any setting to be made on the device side to enable the service mode menu
transmission function? Moreover, what is Service mode menu set as the object of
transmission?
A: No steps peculiar to Transmitting Service mode menu. As for the data that applies to
transmission of the service mode, see the "Service mode menu Transmission".
No.11
Q: What service browser data is transmitted to UGW by E-RDS in what timing?
A: The service browser data to be transmitted and the transmission timing are shown below.
Transmission timing Detailed procedure Transmission
information
Error occurs
When the service
browser is enabled from
the disabled state [OFF]
1) Specify the service browser
setting in the service mode
menu.
2) Send browser information to
UGW.
3) Once obtaining OK response
from UGW, enable the service
browser mode [ACTIVE].
(To use the setting, it is
necessary to turn OFF and
then ON the main power of
this machine)
Service browser mode:
[Register]
WEB browser
option: [ON] or [OFF]
according to the
license status
Retransmission
is not performed.
("Disabling
[OFF]" continues
to be set.)
No.12
Q: Counter information could not be sent at the scheduled send time due to the power of this
machine being turned OFF. Will the counter information be sent later when the power of
this machine is turned ON?
A: Yes. When a scheduled send such as that for counter could not be executed due to the
power of this machine being turned OFF, etc., and the scheduled send time has already
passed at power-on, the send is executed immediately.
The following shows data send according to the status of this machine.
Send types
Status of this machine
Power ON Power OFF Sleep
Scheduled send Sent Not sent
*1
Sent
*2
Immediate send
(Service call log / Alarm log / Jam log)
Sent - Sent *2
*1: Immediately sent if the send time has already passed at power-on.
*2: Sent after recovery from sleep mode.
T-2-88
T-2-89
No.13
Q: What is the number of the network port used by E-RDS?
A: The port number used by E-RDS for communication with UGW is "443".
If this setting is changed, an error occurs during communication with UGW. Therefore this
setting should not be changed unless otherwise instructed.
No.14
Q: After the setting for E-RDS was made, the IP address of the host machine was changed. In
that case, is it necessary to execute COM-TEST again?
A: It is not necessary to execute COM-TEST again because the IP address used by E-RDS is
automatically changed. However, it is necessary to turn OFF and then ON the main power
of this machine to reflect the change in the setting of the IP address