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Canon imageRUNNER ADVANCE C350 series, Service Manual

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Canon imageRUNNER ADVANCE C350 series Service Manual Download Page 558

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Troubleshooting > Version Upgrade > Version Upgrade via CDS > Preparation

Troubleshooting > Version Upgrade > Version Upgrade via CDS > Preparation

 

●

Network Settings

1.  Connecting to External Network

The method of connecting to external network is similar to a normal network connection 

method. Refer to user manual of the device for details. 

NOTE:

•  See User Manual for how to connect the device to the external network.

•  Before using UGW link or UI menu, see the sections below to prepare as required.

"Enabling UGW Link"

"Enabling [Update Firmware] Button of User Mode"

"Enabling [Install Application/Options] Button of User Mode"

NOTE:

“External Network” here means the network connecting the device to CDS via Internet.

2.  Confirming URL Setting of Distribution Server

This section describes how to confirm the URL setting of the distribution server.

1. Start [Service Mode] at Level 1.

2. Press [Updater] button.

F-6-69

3. Press [Software Management Settings] button.

4. Press [Settings] button.

F-6-70

F-6-71

Summary of Contents for imageRUNNER ADVANCE C350 series

Page 1: ...9 8 7 6 5 4 3 2 1 imageRUNNER ADVANCE C351 C350 C250 Service Manual Rev 0 0 Series...

Page 2: ...nformation as the need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not ap...

Page 3: ...on of the electric signal The expression turn on the power means flipping on the power switch closing the front door and closing the delivery unit door which results in supplying the machine with powe...

Page 4: ...mproved replacing major parts 1 8 Specifications 1 9 Specifications 1 9 Weight and Size 1 9 Productivity Print speed 1 10 Paper type 1 11 Pickup 1 11 Parts Name 1 14 External View 1 14 ADF 1 14 Reader...

Page 5: ...System 2 45 Overview 2 45 Specification 2 47 1 Polygon 4 Laser Method 2 47 Various Controls 2 48 Overview 2 48 Laser ON OFF control 2 48 Horizontal scanning synchronous control 2 49 Vertical Scanning...

Page 6: ...2 125 Preparation for Using SSO H 2 125 Outline 2 125 Server authentication management 2 125 PC Environment of Administrator Users and General Users 2 126 Preparation for Using SMS 2 127 Preparation...

Page 7: ...g SST 2 175 Procedure for backing up the MEAP application area using SST 2 176 Procedures to Restore Backup Data 2 178 Formatting and Replacing the HDD 2 179 MEAP Safe Mode level 2 2 181 Collection of...

Page 8: ...eriodically Replacement Parts 3 2 Consumable parts 3 3 4 Disassembly Assembly Preface 4 2 Outline 4 2 Points to Note when Tightening a Screw 4 2 List of Parts 4 3 External Internal Cover 4 3 ADF UNIT...

Page 9: ...ocedure 4 69 Removing the Copyboard Glass Unit 4 71 Procedure 4 71 Copyboard Glass Unit 4 72 Removing the CIS Unit 4 75 Before Replacing the Scanner Unit Reader side CIS 4 75 Preparation 4 75 Procedur...

Page 10: ...120 Procedure 4 120 Removing the Secondary Transfer Outer Roller Unit 4 122 Procedure 4 122 Removing the Secondary Transfer Outer Roller Guide Unit 4 123 Procedure 4 123 Removing the Registration Dri...

Page 11: ...ration 4 173 Procedure 4 173 Cleaning the Registration Patch Sensor Unit 4 174 Preparation 4 174 Procedure 4 174 Cleaning the Registration Front Guide 4 175 Procedure 4 175 Cleaning the Registration R...

Page 12: ...emove the ITB Unit due to the Primary Transfer Roller disengagement failure 6 17 Version Upgrade 6 18 Overview 6 18 Overview of Version Upgrade 6 18 Download mode 6 19 Writing System Software 6 19 Sys...

Page 13: ...Measures against Frequent Debug Log Collection 6 91 Collecting Debug Log USB memory device 6 91 Manual Saving by Holding Down the Counter 1 2 3 6 91 Collecting by Download Mode USB memory device 6 93...

Page 14: ...nt Files to a PC using the SST 8 10 COPIER 8 11 DISPLAY 8 11 VERSION 8 11 USER 8 31 ACC STS 8 31 ANALOG 8 32 HV STS 8 33 CCD 8 34 DPOT 8 35 DENS 8 36 MISC 8 40 HT C 8 41 I O 8 47 Main Body_DC Controll...

Page 15: ...ntrol Interface Kit A1 9 10 Installation Procedure 9 10 Preparation before Installation 9 10 Installing the Serial Interface Kit K2 9 12 Installing the Copy Control Interface Kit A1 9 13 After Install...

Page 16: ...9 57 Preparation 9 57 Checking the Contents 9 57 Installation Procedure 9 57 Register Andale Font using the SST 9 57 Register Andale Font in the USB memory device 9 58 Register Andale Font in the host...

Page 17: ...er System Turn Power Switch ON Power Supply Safety of Toner Notes When Handling a Lithium Battery Notes Before Servicing Points to Note at Cleaning Notes On Assembly Disassembly Safety Precautions ima...

Page 18: ...ser Safety Laser beam radiation may pose a danger to the human body A laser scanner mounted on the machine is sealed with the protection housing and external cover to prevent the laser beam from leaki...

Page 19: ...ety Principles EN60950 Handhabung des Laserteils Bei servicearbeiten am oder in der N he des Laserteils zuerst das Hauptger t abschalten Bei Servicearbeiten die unbedingt bei eingeschaltetem Ger t dur...

Page 20: ...e machine goes on when the main power switch is turned on i e other than in low power mode sleep mode Main Power Switch Energy Saver key F 0 3 CAUTION Do not turn off the main power switch while the p...

Page 21: ...2 The socket outlet shall be installed near the equipment and shall be easily accessible F 0 5 Safety of Toner About Toner The machine s toner is a non toxic material made of plastic iron and small am...

Page 22: ...chtung Wenn mit dem falschen Typ ausgewechselt besteht Explosionsgefahr Gebrauchte Batterien gem der Anleitung beseitigen Notes Before Servicing At servicing be sure to turn OFF the power source accor...

Page 23: ...icherung F 0 6 F 0 7 Points to Note when Tightening a Screw For reduction in weight thin plates are used in some parts of this machine In the case of a screw hole with a triangle mark near it as shown...

Page 24: ...1 1 Product Overview Product Overview Product Lineup Features Specifications Parts Name...

Page 25: ...ype Product Lineup Host machine F 1 1 Host machine configuration Configuration Reader ADF Printer Model type imageRUNNER ADVANCE C351 C350 imageRUNNER ADVANCE C250 Print Speed 35 ppm 25 ppm imageRUNNE...

Page 26: ...tion 1 imageRUNNER ADVANCE C351 C350 C250 Series 2 ADF Access Handle A1 3 Cassette Feeding Unit AG1 4 Cassette Feeding Unit AH1 5 Canon FL Cassette AT1 6 Staple Finisher S1 7 Cassette Heater Unit 39 8...

Page 27: ...K2 The following options cannot be used in combination with this equipment Copy Control Interface Kit A1 Copy Card Reader F1 IC Card Reader Box A1 5 Copy Control Interface Kit A1 The following options...

Page 28: ...and condition PCL International Font Set B1 PCL Printer Kit AX1 PS Printer Kit AX1 Direct Print Kit for PDF H1 Direct Print Kit for XPS H1 Direct Print Kit for PDF XPS H1 Barcode Printing Kit D1 Unive...

Page 29: ...ent of ADVANCE function Equipped with HDD Easier replacement Pickup Roller Separation Roller Separation Pad ITB Unit Secondary transfer outer Roller Drum Unit Y M C Bk Fixing Assembly Waste Toner Cont...

Page 30: ...rvice Support Tool or USB memory or CDS Contents Delivery System are used for upgrading Host Machine Staple Finisher S1 ADF Access Handle A1 Canon FL Cassette AT1 Cassette Heater Unit 39 Copy Card Rea...

Page 31: ...use of trouble and the remedy can be assumed before the service technician is sent to the user site Depending on the cause of the paper jam e g paper jam caused by wrong operation by the user support...

Page 32: ...er Pre Punched paper Heavy paper 1 106 to 128 g m2 Heavy paper 2 129 to 163 g m2 Envelope Paper type Multi purpose Tray Thin paper 60 to 63 g m2 Plain paper 1 64 to 75 g m2 Plain paper 2 76 to 90 g m2...

Page 33: ...A5R STMTR 2 to 26 2 to 26 3 to 23 2 to 26 2 to 26 2 to 26 2 to 26 2 to 26 Plain paper3 91 to 105 g m2 Recycled paper3 91 to 105 g m2 A4 25 25 22 25 25 25 25 25 LTR 26 26 23 26 26 26 26 26 LGL 21 11 19...

Page 34: ...6R 270 0 195 0 Yes Yes Yes Yes Yes Yes Yes Custom paper size1 148 0 to 190 4 98 4 to 216 0 Yes No No No No No Yes Custom paper size2 1 190 5 to 209 9 98 4 to 216 0 Yes Yes Yes Yes Yes No Yes Custom pa...

Page 35: ...es Yes A5R 210 0 148 0 Yes Yes Yes Yes Yes Yes Yes LGL 355 6 215 9 Yes Yes Yes Yes Yes Yes Yes LTRR 279 4 215 9 Yes Yes Yes Yes Yes Yes Yes STMTR 215 9 139 7 Yes Yes Yes Yes Yes Yes Yes EXEC R 266 7 1...

Page 36: ...Yes Custom paper size2 1 190 5 to 209 9 98 4 to 216 0 No No No No No No Yes Custom paper size2 2 210 0 to 355 6 98 4 to 139 6 No No No No No No Yes Custom paper size3 210 0 to 355 6 139 7 to 216 0 No...

Page 37: ...verview Parts Name External View Reader Parts Name External View ADF 1 3 4 5 2 1 Original Tray 2 ADF Base 3 Feeder Cover 4 ADF Rear Cover 5 Side Guide Plate F 1 9 Reader 1 3 4 2 1 Copyboard Glass Unit...

Page 38: ...4 5 6 7 8 9 12 16 15 14 13 F 1 11 1 Front Cover 2 Cassette 3 Face Cover 4 Left Lower Cover 5 Face Cover 6 Left Upper Cover 7 Delivery Tray 8 Delivery Cover 9 Reverse Tray 10 Upper Cover 11 Control Pan...

Page 39: ...ear Cover 1 2 Rear Cover 2 3 Environment Heater Cover 4 Right Lower Cover 5 Multi purpose Tray Lower Cover 6 Right Front Cover 7 Main Power Switch Cover 8 Right Upper Cover 9 Right Cover 10 Right Cove...

Page 40: ...Cross Sectional View Product Overview Parts Name Cross Sectional View Front Inner 1 3 2 1 Front Inner Right Cover 2 Front Inner Lower Cover 3 Front Inner Upper Cover F 1 13 Cross Sectional View 10 11...

Page 41: ...28 Primary Transfer Roller 29 Secondary transfer inner Roller 30 Secondary transfer outer Roller 31 ITB Cleaning Unit 32 Drum Unit Y 33 Drum Unit M 34 Drum Unit C 35 Drum Unit Bk 36 Laser Scanner Uni...

Page 42: ...fter turning OFF the power after turning OFF the Main Power Switch do not turn ON the Main Power Switch unless the screen disappears Do not turn OFF the power during downloading Description of Control...

Page 43: ...2 Fax Super G3 FAX Board AN1 is required 3 Scan and Send 4 Fax I Fax Inbox 5 Secure Print 6 Tutorial 7 Scanner 8 Scan and Store 9 Access Stored Files 10 Settings Reg Shortcut F 1 17 T 1 11 Settings Re...

Page 44: ...Technical Explanation Basic Configuration Original Exposure and Feed System Main Controller Laser Exposure System Image Formation System Fixing System Pickup Feed System External Auxiliary System MEAP...

Page 45: ...Feed System Controller System Laser Exposure System Image Formation System Fixing System and Pickup Feed System Pickup Laser Scanner Main Controller PCB DC Controller PCB Cassette Pickup Feed System L...

Page 46: ...or M01 Original size detection Reader No ADF Main scanning direction No Sub scanning direction by original feeding length ADF original pickup method Auto pickup delivery method ADF setting direction o...

Page 47: ...pter detects the home position of CIS unit Contact image sensor CIS Reads the original LED Light guide Original reading sensor array unit F 2 2 T 2 2 ADF unit Following shows major components of ADF u...

Page 48: ...stem Drawing of Motor and Solenoid M02 SL01 F 2 4 F 2 5 F 2 6 Item Notation Specification function ADF Motor M02 Pulse Motor Feeds originals Disengagement Solenoid When reverse feeding in the upward d...

Page 49: ...ops Related error code E202 0002 Scanner Unit HP error When the carriage is on the left side of the CIS HP Sensor PS02 if the power was turned OFF in the middle of stream reading and then turned back...

Page 50: ...ion Scan operation ends Start Carriage moves to the standby position CIS AFE ON Black shading is executed LED ON White shading is executed Scan operation starts LED OFF CIS AFE OFF F 2 8 Basic Sequenc...

Page 51: ...ven in the following table Operation mode name Outline of operation Associated print mode Forward pickup delivery Picks up reads and then delivers an original Single sided original Single sided print...

Page 52: ...st Sheet Feed of the 1st Sheet Start of reading of the front side of the 1st Sheet Pickup of the 2nd Sheet End of reading of the front side of the 1st Sheet Feed of the 2nd Sheet Waiting for reading o...

Page 53: ...ent of Pickup Roller End of reading of the front side of the 1st Sheet Feed to the reverse point of the 1st Sheet Start of reading of the front side of the 1st Sheet Re pickup of the 1st Sheet F 2 12...

Page 54: ...Delivery Roller End of reading of the front side of the 2nd Sheet Waiting for reading of the front side of the 2nd Sheet ascent of Pickup Roller Feed to the reverse point of the 2nd Sheet F 2 14 Feed...

Page 55: ...n Mode Technical Explanation Original Exposure and Feed System Basic Operation ADF Operation Mode Passing of the 2nd Sheet reading position Delivery of the 2nd sheet End of job Idle feed of the 2nd Sh...

Page 56: ...l The rotation stopping and rotation direction speed of Reader Motor M01 are controlled based on signals from the ASIC 24V M01 BOOK_IB1 Main Controller PCB ASIC BOOK_IB0 BOOK_PHB BOOK_PHA BOOK_IA1 BOO...

Page 57: ...ed by the CIS Original Reading Sensor Output Gain Correction and Offset Correction Original Reading Sensor Output A D Conversion Main Controller Reader ASIC Communication with CIS Unit AFE Shading Cor...

Page 58: ...t Rod lens array Collects the light reflected by the original Original reading sensor Receives the light that passed through the rod lens array IC AFE IC inside CIS Related error code E280 0004 Scanne...

Page 59: ...the original reading sensor are corrected so that they will have a specific gain level gain correction and the output voltages generated in the absence of incident light are also corrected so that th...

Page 60: ...in the horizontal scanning direction is made uniform by calculating the correction coefficient of the white level for each horizontal scanning position RED luminance 0 255 Horizontal scanning positio...

Page 61: ...detected Necessary 3 Judgment of whether to execute duct correction Not necessary Dust correction is executed Dust correction is not executed 1 The Platen Guide is read and any points where dust may...

Page 62: ...reading position moves to the three positions in the order of 0 mm 0 5 mm 0 5 mm and 0 mm At this time if the following conditions are detected 6 times in a row the Reading Glass is judged to be dirty...

Page 63: ...Paper Separation Pad F 2 25 Pickup operation 1 sided 2 sided stream reading When the key to start printing is pressed while an original is placed on the Original Tray the Pickup Roller is lowered by t...

Page 64: ...Feed Roller Document End Sensor PS02 Document Sensor PS03 NOTE Preparation of the Main Controller may not be completed the memory may not have been secured when an original passes the Document End Se...

Page 65: ...position At this time the Pickup Roller is lifted up M02 M02 Document End Sensor PS02 Reading standby position Feed Roller Pickup Roller Unit Clockwise Rotation Counterclockwise Rotation NOTE Preparat...

Page 66: ...g Glass LED F 2 31 Reverse Control Basic operation There are 2 types for the reverse operation of original From the front side to the back side and from the back side to the front side Here the revers...

Page 67: ...iginal 2 When the Document End Sensor PS02 is turned ON the ADF Motor M02 is stopped to stop the original At this time the Separation Solenoid SL01 is turned ON to release the pressure of the Delivery...

Page 68: ...ed ON light is transmitted light is blocked so that the presence of an original is detected Original size detection The original size is determined by the time required from when the Document End Sens...

Page 69: ...C ID Jam Code Type Sensor Name Sensor ID 01 0001 Delay Document End Sensor PS02 01 0002 Stationary Document End Sensor PS02 01 0004 Delay at the time of reversing Document End Sensor PS02 01 0005 Stat...

Page 70: ...ng Card Reader Connection I F Image Processing for FAX USB Expansion HUB Connection I F RAM Temporarily saving image data Capacity 1GB for controller control 512MB for image processing control USB por...

Page 71: ...CO PCB Image Data Analyzer PCB Control Panel FAX FAX HDD HDD J20 J19 J11 LAN J7 Control Interface Kit J21 F 2 37 No Function J3 USB I F Device J4 UI Control Panel I F J5 USB I F Host J7 LAN I F J8 TPM...

Page 72: ...system has not been started normally Therefore it may not be recorded in the error log E614 Flash error 0001 Flash PCB detection error The Flash PCB could not be recognized or the Flash PCB was not fo...

Page 73: ...existing models by holding down the power supply switch on the Control Panel for a specific duration When the Main Power Switch is turned OFF with this equipment Main Controller PCB detects this opera...

Page 74: ...ler PCB LAN Controller Interpreter HDD Writing Reading To DC Controller Network Image Data Buffer Memory Rendering HDD Print the Image Processing Extension Processing F 2 38 F 2 39 SEND Data Conversio...

Page 75: ...onversion FAX Reader Image Processing Resolution Conversion Image rotation Image Level Cell Main Controller PCB HDD Writing Reading Image Data Buffer Memory HDD Fax Receive HDD FAX HDD Writing Reading...

Page 76: ...f data is erased by normal procedure If data is erased with the Data Erase Kit 0 Data or randam data is overwritten after every output Erase only management data after output Actual data remains in th...

Page 77: ...ult OFF F 2 45 Configuration of Security Information The security functionality behaves differently depending on the TPM setting on the UI This machine provides the two types of TPM settings See the f...

Page 78: ...without TPM by switching between TPM settings in Setting Registration mode When the TPM setting is ONThe security functionality is enabled in 4 levels TPM key public key common key and password When...

Page 79: ...of replacing the TPM PCB due to failure it is necessary to restore the TPM key after replacement Unless retoration is implemented security information password certificate and encryption key cannot b...

Page 80: ...ry supported system file FAT32 can be used as the device for saving backup file of TPM key Data size of this file is several MB 1 Connect the USB memory to the main unit There are two USB I F host one...

Page 81: ...on Cause of backup failure In the case of the following a message is shown indicating backup failure and its cause Be sure to perform appropriate remedy USB memory is not connected 2 or more USB memor...

Page 82: ...e TPM key 3 Enter the password that has been specified at backup work 4 Once the screen to confirm restore start is shown click OK to start restore 5 Once the restore completion screen is shown click...

Page 83: ...red using Send function Mode memory registered using Copy Box function MEAP applications and their license files Data saved using MEAP applications Password for MEAP SMS Service Management Service The...

Page 84: ...he system software using SST or a USB memory device 3 Replace the TPM PCB UN82 4 If the TPM key was backed up restore the key 4 1 Connect the USB memory device which stores the TPM key 4 2 Execute Set...

Page 85: ...er the password set at backup operation 2 4 When the restoration completion screen is displayed click OK Remove the USB memory device and turn OFF and then ON the main power 0035 TPM version error Des...

Page 86: ...nals transmitted from the controller board and encrypts and saves them in the HDD The encryption board receives the encrypted data saved in the HDD to decode and send them to the controller Conditions...

Page 87: ...and the Encryption Board Description I O error occurred in the file system after startup Remedy Perform the following in the order while checking whether the error is cleared 1 Check that the HDD Enc...

Page 88: ...d of the laser assembly and the scanner motor assembly that are unified as the laser scanner unit This machine uses the 2 beam method that enables the exposure of 2 beams per scanning and uses the 1 p...

Page 89: ...n Laser Exposure System Overview Technical Explanation Laser Exposure System Overview 3 3 4 4 5 6 1 2 Laser A Laser B 1 Y M C Bk Laser Driver PCB 4 Reflection Mirror 2 BD Circuit 5 Polygon Mirrors 3 I...

Page 90: ...of laser light 2 beam for each color Resolution 600dpi Motor type Brushless motor Number of motor rotation imageRUNNER ADVANCE C350 Approx 35433 rpm imageRUNNER ADVANCE C250 Approx 23917 rpm Number of...

Page 91: ...nchronous control Image mask control APC control BD correction control Dustproof shutter control Laser scanner motor control Laser ON OFF control Main Controller PCB UN81 DC Controller PCB UN04 Laser...

Page 92: ...ts the laser beam and then generates a BD signal and sends it to the DC Controller 4 The DC Controller performs synchronization based on this signal and then sends a reference BD signal to the Main Co...

Page 93: ...aser ON OFF signal ITOP Video signal APC signal Video signal F 2 64 Laser scanner motor control Purpose This is to rotate the scanner mirror by the specified speed Execution timing At power ON Per pri...

Page 94: ...color The photo diode PD monitors the laser diode LD and each Laser Driver IC adjusts the output of laser diode until the laser light intensity reaches a specified level LD PD LD Y Laser LD PD LD M La...

Page 95: ...ified value Before correction After correction BD1 BD2 BD1 BD2 BD1 BD2 START END Scanner motor control finish Constant speed rotation detection BD interval measurement Write start position correction...

Page 96: ...arts Replacement Technical Explanation Laser Exposure System Servicing Actions at Parts Replacement Servicing Periodically Replaced Parts None Consumable Parts None Periodical Servicing None Perform a...

Page 97: ...Function Method Photosensitive Drum Material OPC Drum diameter 30mm dia Cleaning Cleaning blade Process speed imageRUNNER ADVANCE C350 200 mm s imageRUNNER ADVANCE C250 135 mm s Drum Heater None Devel...

Page 98: ...gistration 6 Separation 3 Development 7 Fixing Delivery 5 Secondary transfer 1 Primary charging 4 Primary transfer 4 Primary transfer 4 Primary transfer 4 Primary transfer 2 Laser exposure 8 ITB clean...

Page 99: ...surface of paper to separate thin paper more easily Fixing block 7 Fixing To fix toner on the paper with heat and pressure ITB cleaning block 8 ITB cleaning To remove residual toner on the ITB by the...

Page 100: ...etection Toner supply Toner Cap opening Toner supply control Toner level detection Toner Log Detection ATR control Toner supply control Toner level detection control Transfer Separation Primary Transf...

Page 101: ...ging bias DC negative which has been generated by the Secondary Transfer High voltage PCB UN02 is applied to the Primary Charging Roller The primary charging bias value is determined by the following...

Page 102: ...ping Cylinder Developer Feed Screw B Toner and carrier in the Developer Container are stirred and supplied to the Developer Feed Screw A Parts name Function M03 Developing Motor To rotate the Y M C De...

Page 103: ...Photosensitive Drum is charged to make a uniform potential Drum cleaning blade To remove residual toner on the photosensitive drum Waste toner screw To feed residual toner F 2 78 T 2 27 Drive Configur...

Page 104: ...t Memory PCB cannot be detected step 2 is executed 2 It is determined by the DC current monitor value at warm up rotation When the current monitor value is less than the specified value 5 micro A Drum...

Page 105: ...ife displayed in can be checked by the following service mode Drum counter life display Y COPIER COUNTER LF Y DRM LF Drum counter life display M COPIER COUNTER LF M DRM LF Drum counter life display C...

Page 106: ...ng Blade Toner on the ITB is scraped Waste Toner Feed Screw Residual toner inside the ITB Cleaner Unit is fed Secondary Transfer Outer Roller As well as attracting toner on the ITB to the paper paper...

Page 107: ...mage formation is completed M02 SL01 Primary Transfer Disengagement Solenoid Primary Transfer Roller ITB Motor F 2 83 ATVC Control Primary Transfer ATVC The transfer voltage required to prevent transf...

Page 108: ...y Transfer Roller DC Controller PCB UN04 Primary Transfer High voltage PCB UN03 Secondary Transfer High voltage PCB UN02 Primary Transfer DC Secondary Transfer DC Current monitoring signal Current mon...

Page 109: ...on the Secondary Transfer Outer Roller is attracted onto the ITB when cleaning The secondary transfer bias value is determined by the ATVC control with the DC Controller which makes constant current...

Page 110: ...has been generated on the Secondary Transfer High voltage PCB UN02 is applied to the Secondary Transfer Outer Roller Residual toner on the Secondary Transfer Outer Roller is attached to the ITB and th...

Page 111: ...aste toner case Cleaning Screw Photosensitive Drum Primary Charging Roller Cleaning Blade F 2 90 Image Stabilization Control Overview Image failure due to change of the environment or deterioration of...

Page 112: ...d At last rotation when PASCAL control is executed At last rotation of PASCAL control or D half control At installation or during parts replacement When replacing the Drum Unit During installation and...

Page 113: ...anner Unit Registration Patch Sensor Unit Rear UN32 Registration Patch Sensor Unit Front UN31 Primary Charging Roller ITB Developing Cylinder Photosensitive Drum F 2 92 Output of patch pattern data Pa...

Page 114: ...32 Registration Patch Sensor Unit Front Rear UN31 32 Control timing When executing calibration during execution of Auto Gradation Adjustment Full Adjustment in UI menu Control description 1 When the...

Page 115: ...ed by the reader F 2 96 D half Control Optimal image gradation is determined Control timing 1 During installation and when replacing the Drum Unit 2 At last rotation on a specified print basis 1000 sh...

Page 116: ...Video data F 2 97 Start Patch pattern is created Patch scanning Registration Patch Sensor Unit Front Rear UN31 UN32 Y D half correction table Actual gradation characteristics Ideal gradation characte...

Page 117: ...t Technology While reducing downtime the ideal gradation characteristics are realized Control timing 1 When replacing the Drum Unit 2 At paper interval on a specified print basis 80 sheets or more 3 A...

Page 118: ...Main Controller PCB UN81 Data output V CON Density data D CON 100 20 40 40 Gradation characteristics after correction 60 Current gradation characteristics Registration Patch Sensor Unit Front Rear UN3...

Page 119: ...rrection based on patch pattern 1 The Main Controller forms patch pattern in each color on the ITB 2 The DC Controller PCB scans the patch pattern by the Registration Patch Sensor Unit Front UN31 and...

Page 120: ...the developing assembly Toner Feed Screw Toner is supplied from the Hopper Unit to the Developing Assembly Toner Log Connector Y M C Bk Detects a Toner Log Bottle Rotation Sensors Y M C Bk Detects pr...

Page 121: ...the developer toner carrier in the assembly to meet at an ideal ratio Control timing At every print job each page Control description Supply amount of the toner for each color is calculated by the abo...

Page 122: ...le is rotated and the bellows section is operated by driving the Bottle Motor At that time air pressure is used to supply toner to the Hopper Unit M03 Press Shrunk Image Toner Container M09 M10 Bottle...

Page 123: ...vice mode 1 Default xx The value can be changed in service mode 2 0 Detection timing Prediction from the toner supply count Judged from the number of supplying toner to the Hopper Unit When the output...

Page 124: ...10 Bottle Motor YM lock detection error Y E025 0210 Bottle Motor YM lock detection error M E025 0310 Bottle Motor CK lock detection error C E025 0410 Bottle Motor CK lock detection error Bk E025 0168...

Page 125: ...the preparation warning or when 1000 sheets default value have been fed since the preparation warning the Waste Toner Container may not have reached full level depending on the toner density 2 Detecti...

Page 126: ...performing continuous printing with low image ratio To prevent this error the average image ratio for each color is calculated with the ATR control and adequate amount of toner based on the calculatio...

Page 127: ...Tasks Periodical Servicing Service Tasks Periodically Replaced Parts None Consumable Parts No Parts name Parts number Quantity Estimated life Remarks 1 ITB Unit FM1 A153 1 150 000 sheets 2 Secondary t...

Page 128: ...mm sec Fixing Heater Ceramic Heater Control temperature iR ADV C350 plain paper 1 Full Color 200 deg C Black 195 deg C plain paper 2 Full Color 210 deg C Black 205 deg C iR ADV C250 plain paper 1 Ful...

Page 129: ...aper is fixed by applying heat pressure Pressure Roller H01 Fixing Heater Ceramic Heater TH01 Main Thermistor Engaged with the heater Temperature control and abnormal temperature rising detection TH02...

Page 130: ...Assembly to reduce time to start printing Flying Start Print Temperature Control This is a control to increase fixing temperature to the target level and keep it during printing Startup initial rotati...

Page 131: ...the Main Power Switch is turned ON 1 When recovering from sleep mode to standby mode 1 When the jam process completes 1 When the Right Door is opened closed 1 1 This control is performed regardless of...

Page 132: ...paper passes through the Fixing Assembly temperature is controlled to keep the target temperature see the next page according to the detected temperature of the Main Thermistor C Paper interval tempe...

Page 133: ...avy paper 3 164 to 220 g m2 Bond paper Postcard 188 to 221 deg C Envelope 168 to 201 deg C Transparency 180 to 215 deg C iR ADV C250 Thin paper 60 to 63 g m2 2 3speed 135 mm s 158 to 194 deg C For B W...

Page 134: ...at a non paper feed area at continuous printing of small size paper paper that has smaller than A4R LTR of width direction length Startup conditions When the temperature detected by the Sub Thermisto...

Page 135: ...8 ppm 4 ppm 2 ppm 1 ppm Recycled paper 3 91 to 105 g m2 240 to 265 deg C 240 to 265 deg C 240 to 265 deg C 240 to 265 deg C 240 to 265 deg C 25 ppm 12 ppm 8 ppm 4 ppm 2 ppm 1 ppm 100 mm s 17 ppm Heavy...

Page 136: ...C 230 deg C 230 deg C 15 ppm 8 ppm 6 ppm 4 ppm 3 ppm 2 ppm 100 mm s 17 ppm Envelope 235 deg C 235 deg C 235 deg C 230 deg C 230 deg C 17 ppm 8 ppm 6 ppm 4 ppm 3 ppm 2 ppm Paper size Speed Paper type...

Page 137: ...a preceding sheet during continuous printing temperature at the non paper feed area of the preceding sheet increases and it can cause fixing offset and wrinkles when feeding the succeeding sheet This...

Page 138: ...Sub Thermistor Rear TH02 and the Sub Thermistor Front TH03 and the temperature detected by the Main Thermistor TH01 has become the specified temperature 5 deg C or less Film unit engagement disengage...

Page 139: ...curs When an error occurs When the specified time elapses after printing ends F 2 123 Pre fixing arch level control Purpose To prevent image failure and feeding failure Since the feeding speed of the...

Page 140: ...speed 3 The Fixing Motor drive speed switches depending on whether the Arch Sensor PS11 is ON or OFF Arch Sensor PS11 repeatedly turns ON and OFF 4 When the paper s trailing edge goes over the design...

Page 141: ...ontrol Not required A005 Main Thermistor detected a temperature of 40 deg C or lower for 3 sec or longer from startup until start of PI control Not required A006 Sub Thermistor Front detected a temper...

Page 142: ...of the Fixing Motor Not required E808 Error in zero cross signal 0001 An electrical trouble caused by zero cross signal error Not required 0002 An electrical trouble caused by zero cross signal error...

Page 143: ...Paper weight Cassette 60 to 163 g m2 Multi purpose Tray 60 to 220 g m2 Paper size switching Cassette Auto switching Multi purpose Tray Manual switching Supported size for 2 sided print Cassette Width...

Page 144: ...Multi purpose Tray Paper Sensor PS14 Delivery Paper Full Sensor PS04 Pre Registration Sensor PS18 Cassette 1 Paper Surface Sensor PS05 Cassette 1 Pickup Sensor PS20 Cassette 1 Paper Level Sensor PS10...

Page 145: ...echnical Explanation Pickup Feed System Overview Paper Path Technical Explanation Pickup Feed System Overview Paper Path Paper Path Reversing point Delivery point Pickup from manual feeder Pickup from...

Page 146: ...Detection Control Paper Size Detection Control Paper Level Detection Control Lifter Control Multi purpose Tray Pickup Assembly Pickup Retry Control Paper Size Detection Paper Detection Fixing Registra...

Page 147: ...ette 1 Pickup Sensor PS05 is ON when starting pickup in the case that the succeeding paper is also picked up when a paper is picked up and fed the feed speed is decreased The Cassette 1 Pickup Roller...

Page 148: ...ON For standard size paper any of AB configuration inch configuration or AK configuration can be used However distinction between A5 R and STMT R should be made manually on the check screen Distinctio...

Page 149: ...d error 3 16K R 270 0 3 Paper load error 3 4 Paper load error 4 LTR R 279 4 4 Paper load error 4 5 Paper load error 5 Paper load error A4 R 297 0 6 6 Paper load error 6 LGL 355 6 7 Paper load error 7...

Page 150: ...detected based on the time for which Cassette 1 Lifter Motor is continuously turned ON Or it is detected based on the time from when the Cassette 1 Paper Sensor PS02 is turned ON to when the Cassette...

Page 151: ...eed System Controls Cassette Pickup Assembly OFF OFF OFF OFF OFF OFF Cassette 1 Paper Sensor PS02 Cassette 1 Paper Level Sensor PS20 Paper Paper Cassette 1 Paper Surface Sensor PS18 F 2 137 OFF OFF ON...

Page 152: ...picked up F 2 139 Multi purpose Tray Pickup Assembly Overview Paper on the Multi purpose Tray Pickup Tray of the Multi purpose Tray Pickup Unit is picked up by the rotation of the Cassette 1_Multi pu...

Page 153: ...ter the fixed size in UI menu Fixing Registration Assembly Registration Control It is a control to align paper and image on the ITB at a specified timing Based on the leading edge detection by the Pre...

Page 154: ...asses through the Pre Registration Sensor PS04 is converted into distance The converted distance and the paper size specified by the user in case of the Multi purpose Tray Pickup Tray detected by the...

Page 155: ...M08 When the Reverse Motor is stopped Feed to the Delivery Outlet When the Reverse Motor is operating Feed to the Reverse Mouth M08 Reverse Flapper F 2 144 Duplex Reverse Control Paper is reversed out...

Page 156: ...lated standby time has passed re pickup is executed M08 M06 SL02 22 3 mm Duplex standby position Duplex Feed Lower Roller Duplex Feed Upper Roller Duplex Sensor PS01 Delivery Sensor PS12 F 2 146 Duple...

Page 157: ...llout Sensor PS101 00 0103 Delay Cassette 3 Pullout Sensor PS102 00 0104 Delay Cassette 4 Pullout Sensor PS103 00 0105 Delay Pre Registration Sensor PS4 00 0106 Delay Delivery Sensor PS12 00 0107 Dela...

Page 158: ...t rotation related 00 0CC5 Sequence Software sequence error Transfer related 00 0CC6 Sequence Software sequence error Prevention of ITB displacement 00 0CF1 Sequence Error avoidance jam 00 0CF2 Sequen...

Page 159: ...00 000 000 120V Taiwan model Total 1 Total Black 1 Copy Print Full Color Small Total Single Color 1 1 1 1 1 TW 101 108 402 118 000 000 000 000 T 2 56 Target Display number of each counter in service m...

Page 160: ...le Color Small Scan Total 1 Print Total 1 1 1 1 1 IT 113 123 501 301 000 000 000 000 230V ITA model type2 New method Total 1 1 1 1 1 1 1 1 IT 101 000 000 000 000 000 000 000 T 2 57 Explanation of the...

Page 161: ...x Cooling Fan To cool the Duplex Feed Assembly and Fixing Assembly E806 0400 E806 0401 FM05 Power Supply Cooling Fan To cool the power supply E804 0000 UN81 Controller Cooling Fan To cool the Main Con...

Page 162: ...Disengagement Solenoid Developing Cylinder Clutch Bk Delivery Cooling Fan Right Door Unit Fan Registration Shutter Solenoid Duplex Solenoid Lifter Motor Developing Cylinder Clutch Y Developing Cylinde...

Page 163: ...F and Finisher F 2 152 Energy Saving Function Overview The power supply mode of this equipment is divided into the Standby mode and the Sleep mode In addition to the major modes there are 3 patterns i...

Page 164: ...lied when the Environment switch is turned ON The following descriptions are conditions for not entering DEEP SLEEP Software status Common Settings Registration Preferences Timer Energy Settings Sleep...

Page 165: ...ort Settings Registration Function Settings Send Common Settings Communication Management Report Specify Print Time when not set to Off Settings Registration Function Settings Send Fax Settings Fax Ac...

Page 166: ...eservation Within a specified period of time 10 seconds from disconnection of a fax line Within a specified period of time 10 seconds from non detection of reception from a fax line Within a specified...

Page 167: ...installed hub the machine cannot communicate with network for approximately 1 minute at a maximum after restoring from the Deep sleep mode For this reason right after restoring from the Deep sleep mod...

Page 168: ...e System DNS should be installed A group named Canon Peripheral Admins should be created on the Active Directory The OS should be one of the followings Microsoft Windows Server 2003 SP2 Microsoft Wind...

Page 169: ...k OS of the PC and Other Environments Classification Operating System IPv6 Supported browser Java Runtime Environment Client OS Windows XP Professional SP3 Tamu ra Internet Explorer 7 Internet Explore...

Page 170: ...again using the command of ln s System Library Frameworks JavaVM framework Resources JavaPluginCocoa bundle Upgrading Safari to version 5 1 Network ports used Port No Application Connecting 53 Communi...

Page 171: ...settings need to be made from the touch panel of the machine this setting is ON by default 1 Press Settings Registration select Preferences Network TCP IP Settings Use HTTP and press On F 2 156 Note I...

Page 172: ...ation Set the key and the certificate by SSL with SSL Settings that exists in Preferences Network TCP IP Settings SSL Settings on the device Key Pair and Server Certificate when Using Encrypted SSL Co...

Page 173: ...lgorithm Compulsory Selected from RSA 512 1024 2048 4096 ECDSA P256 P384 P512 RSA 1024 Certificate Settings Validity Start Date Compulsory Date 24 12 2013 Validity End Date Compulsory Date 23 12 2021...

Page 174: ...the generated key appears in Registered Key and Certificate Default Key Settings 1 Click Preferences Network Settings TCP IP Settings SSL Settings 2 Click Key and Certificate F 2 164 F 2 165 F 2 166 3...

Page 175: ...et Explorer IE is Version 7 or later Error display example To disable display of Certificate Error use the following procedure for IE8 to set the key generated in Key Pair and Server Certificate when...

Page 176: ...l certificates in the following store option and then click the Browse 6 In Select Certificate Store select Trusted Root Certification Authorities and then click the OK F 2 174 F 2 175 7 You will retu...

Page 177: ...Settings The default port of the HTTP server used for MEAP and MEAP applications to provide the servlet function is 8000 and the HTTPS server s default port is 8443 In the case that these ports have...

Page 178: ...for port on HTTPS server it only applies to the device that supports SSL function 5 Restart the device if the port number is set F 2 182 T 2 69 F 2 183 How to Check the Serial Number When performing M...

Page 179: ...he device authentication method Default Authentication SDL SSO cannot be changed F 2 186 T 2 70 When SMS Cannot Be Accessed If you forgot the password SMS login password initialization After changing...

Page 180: ...can restart the device to force the session to disconnect If Key and Certificate Settings is not set If Key and Certificate Settings is not set correctly you cannot access the URL for SMS https devic...

Page 181: ...supported by the MEAP application Depending on the application the device s firmware may require version upgrade Resources availability remaining amount The necessary resources free storage space and...

Page 182: ...he license file is provided in text file format enabling to view in a text editor The application ID and device serial number shown in the file allow users to confirm which device to install with the...

Page 183: ...Outline Application Management page shows resource information for information of the whole device resources including Amount Used Remaining and Percent Used This function enables users to judge the r...

Page 184: ...g so he she needs to register the license access number of the application and the serial number of the device http www canon com lms license T 2 71 MEAP Specifications What is MEAP Specifications MEA...

Page 185: ...49 50 51 52 53 54 55 56 57 58 59 Ver 65 xx or later 5 6 7 9 10 11 13 14 15 17 18 19 25 26 27 29 30 31 32 33 34 35 36 37 38 39 40 41 42 44 45 46 47 49 50 51 52 53 54 55 56 57 58 59 74 Product Name Init...

Page 186: ...11 MEAP Spec Version 5 function and AMS 13 MEAP Spec Version 5 function and J2ME1 1 Support Encrypted PDF Trace and smooth PDF CTK2 0 14 Device signature PDF 15 IMI ERS API addition for IMI IPv6 Exten...

Page 187: ...tweight Applet Viewer Service for LBP 62 SIS Lightweight System Interface Service for LBP 63 LDT 64 IMI customization 65 Extension of MEAP User Preference Service Ver56 preference shared among applica...

Page 188: ...resources If the application still cannot be started after checking the foregoing conditions contact the support department of the sales company F 2 199 Procedure to uninstall the MEAP application Bef...

Page 189: ...date the license which has already expired Disable or delete the license file in order to uninstall the MEAP application These license management functions can be performed from the MEAP Application M...

Page 190: ...a license file 1 Log on to SMS 2 On MEAP Application Management click the name of the application to which you want to add a license file 3 In Application License Information page shown on the screen...

Page 191: ...Installed and its application will no longer be available for use You can later restore a suspended license file as long as you are doing so on the same iR the device with the same device serial numbe...

Page 192: ...the same device serial number 1 Login to SMS See Login to SMS 2 Application List page appears On MEAP Application Management page click the name of the application you want 3 Check Application License...

Page 193: ...before reinstallation This specification aims to prevent misuse of applications To increase convenience of users only application with unlimited validity date and application counter e g Portal Servic...

Page 194: ...tion screen and click Yes to delete the file in consideration of breakage of license for forwarding deleting disabled license can be executed after all steps have been completed 10 Log out of SMS 11 S...

Page 195: ...device does not support SDL conventional SSO and Security Agent F 2 228 Default Authentication overview This login service is selected when the department ID management is enabled or no authentication...

Page 196: ...application settings information cannot be ported Environment confirmation Refer to the section of Preparation for Using SSO H of this manual for system requirements needed in each login service Spec...

Page 197: ...Accounting Product When SSO H Is Used SSO H has collaborative linkage with NetSpot Accountant imageWARE iW Accounting Manager imageWARE Enterprise Management Console iW Management Console Access Manag...

Page 198: ...Access SMS and select Single Sign On H in Enhanced System Application Management Login Service How to log in to SMS can be found in Login to SMS 5 Restart the device Restart the device in order to re...

Page 199: ...hich is not supported by SSO H F 2 236 F 2 237 Setting the Administrator for Server Authentication When using Server Authentication the user who satisfies the specified conditions user attribute and i...

Page 200: ...elonging to the domain that includes the device users belonging to domains that have a reliable relationship with the domain multi domain can also be authenticated The domain name of the login destina...

Page 201: ...te list the site to which the device subnet belongs is extracted and this becomes the site to which device belongs Active Directory address is acquired retrieved from DNS Note The Active Directory sub...

Page 202: ...ite lists from Active Directories Note however that the Active Directories accessed in order to acquire site lists are in the order in which they were returned by DNS so there is no guarantee that the...

Page 203: ...changed on the LDAP Server Management page The time out value of connection is 60 seconds In the case of using LDAP server authentication the characters entered as the user name are not case sensitiv...

Page 204: ...service to be used F 2 246 F 2 247 3 When login service application you have selected turns to Start after Restart restart the device CAUTION In case that the login method to a device is set to SSO H...

Page 205: ...Application Management Login Service Installation Procedure Login Service Installation Procedure Follow the procedure show below to install login services 1 Access SMS and select System Management En...

Page 206: ...authentication where you enter the password for SMS on the SMS login screen and log in and the other is RLS authentication where you do not use the SMS login screen but enter the user ID and password...

Page 207: ...sed is the information for server authentication or local device authentication The login procedures are as follows 1 Access SMS by RLS Authentication from the PC browser on the same network as the ME...

Page 208: ...o log in and change the settings If you want to change the RLS authentication settings Use password authentication to log in and change the settings The following table shows the start stop combinatio...

Page 209: ...trator select the login destination and then click the Log In Login screen In case authentication method is SSO H 3 Select System Application Management F 2 261 F 2 262 4 Click Start or Stop shown in...

Page 210: ...and click the Log In The default password is MeapSmsLogin Case sensitive Login screen by Password Authentication 3 Select System Application Management on System Management menu F 2 265 F 2 266 4 Cli...

Page 211: ...guage priority setting of the Accept Language header which a browser sends out and the display language setting in the Settings Registration When the language setup is other than English or Japanese i...

Page 212: ...to AR reports as text information This function is useful to check status information of each application F 2 271 F 2 272 Printing the System Information of a MEAP Application MEAP system information...

Page 213: ...se specifically None no license is needed Not Installed no license has been installed Installed the appropriate license has been installed Invalid the license has been invalidated Overlimt the license...

Page 214: ...pplication information screen appears Scroll the screen and check the information of the target application F 2 275 Check License Outline You can check the contents of the license file Procedure to Ch...

Page 215: ...default value F 2 278 F 2 279 MEAP Application Setting Information Management and Log Management Outline The MEAP Application Setting Information Management page and the MEAP Application Log Manageme...

Page 216: ...support the service the setting information and log data are managed on an application by application basis Devices and MEAP applications which support new functions App1 App2 Setting and reference C...

Page 217: ...applications which support MEAP Application Log Service can be downloaded or deleted The procedure is shown below 1 Log in to SMS 2 Select System Management MEAP Application Log Management on System M...

Page 218: ...e same serial number CAUTION You must not perform any other work including checking operation until the HDD has been backed up This arrangement is to prevent a mismatch of MEAP counter readings and th...

Page 219: ...have approx 1024MB of free space at maximum Sizes of backup files depend on actual data capacities to be backed up T 2 79 Procedure for backing up the MEAP application area using SST 1 Switching Login...

Page 220: ...g SST select the target device type as Single and click Start 5 Generating backup data to transfer it to the PC uploading Click Upload Data of SST and select Meapback bin as the item to be backed up t...

Page 221: ...edure shown in When SMS Cannot Be Accessed in Login to SMS in this manual F 2 294 Procedures to Restore Backup Data 1 Connecting to the device Connect the device using SST by following step 1 to step...

Page 222: ...ervice tool and cannot be obtained by a general user In order to obtain a special license file a service technician needs to contact a person in charge of support of a sales company When contacting th...

Page 223: ...the same as normal installation 5 Importing user information As necessary make login service selections and import user information Note When you replace the HDD without uninstalling MEAP applications...

Page 224: ...when restoring the system software as when MEAP applications or services cause a fault as the result of a conflict or wrong sequence of registration use You can access to SMS in this condition so tha...

Page 225: ...nd the status becomes Installed This status remains unchanged even if the MEAP SAFE mode is canceled and the device is started again in normal mode It is therefore necessary to access SMS after normal...

Page 226: ...per left of the screen F 2 304 F 2 305 Collection of MEAP Console Logs Overview When debugging a MEAP application console logs need to be collected in some cases The following shows how to collect MEA...

Page 227: ...isplayed and press OK 5 Check to see that it is reflected in setting field and restart the device F 2 307 F 2 308 F 2 309 PC setting procedure when Tera Term is used 1 Install the terminal software on...

Page 228: ...ings and then click the OK Terminal ID VT100 New line Receive LF 5 Select Log from the File menu F 2 312 F 2 313 6 The dialog for specifying the save destination of the log file will appear Set the sa...

Page 229: ...alog The logs that have been collected are pasted on Notepad and displayed Change directory The preliminarily set save destination of the log file can be changed F 2 317 F 2 318 F 2 319 9 Open the fil...

Page 230: ...IP Winsock for Connect using 3 Enter the IP address of the target device in Host address and enter 19001 fixed in Port number F 2 321 F 2 322 F 2 323 4 Click the Properties icon on the Hyper Terminal...

Page 231: ...er but also USB system driver hereinafter referred to as system driver can be used in iR ADV series System driver and MEAP driver cannot be used together When either of them is used the other driver c...

Page 232: ...enabled when an application is activated and device is restarted The registration will be disabled when an application is stopped and device is restarted Note You can display check the used driver se...

Page 233: ...yboard in deep sleep When USB device is attached to device devices do not shift to deep sleep mode Keyboard layout changes according to the keyboard layout settings in the Settings Registration screen...

Page 234: ...declaration in Manifest file of MEAP applications output the USB Device repot report print Steps to output the USB Device report print 1 Start SERVICE MODE in Level 1 2 Press COPIER Function MISC P 3...

Page 235: ...cture name and a product name can be recognized here C Configure The configuration information of a USB device is shown mark is to know whether it is active F 2 339 I Interface The interface informati...

Page 236: ...tegrated authentication function This function allows authentication information to be shared between MEAP applications in a MEAP environment The supported version of MEAP Specifications is Ver 59 whi...

Page 237: ...the function can be disabled The function can be disabled from remote UI or service mode Persistent Credential cannot be disabled On the setting screen of remote UI the function can be disabled on a...

Page 238: ...m remote UI Turn OFF the Main Switch and then turn it ON within 20 seconds After recovery from quick startup MEAP applications do not work properly MEAP applications that are scheduled to execute proc...

Page 239: ...nd the user can no longer log in to the device F 2 345 Note Even if the department ID and password registered in the user information of SSO H do not coincide with the department ID and password regis...

Page 240: ...anagement Info Device A Remedy If the device became unable to be logged in due to mismatch of the department ID password perform the following remedy Note Since the device can be logged in if all of t...

Page 241: ...MS 5 Restart the device Restart the device in order to reflect the changes in login service 6 Change the user registration information of SSO H Access the URL shown below and change the content to the...

Page 242: ...used to control a device Default Authentication Department ID Management The login service used when the department ID control is used but other authentication controls are not used When the Departme...

Page 243: ...AP Spec Version the term used for the SDK The version number that shows the APIs of the MEAP platform other than CPCA such as network and security The version number is not assigned for each device mo...

Page 244: ...task system allowing multiple programs to run concurrently assigns a memory space and other resources independently to each program providing users with a feel as if only a program is running At least...

Page 245: ...measure Technical Explanation MEAP Maintenance Option for exclusive individual measure 4 Press either 0 hide or 1 display on control panel the numerical value input in the field is displayed and press...

Page 246: ...oxy Server Administrator Customer Environment Sales Company F 2 359 Features and benefits E RDS embedded with a network module in advance can realize a front end processing of e Maintenance imageWARE...

Page 247: ...detection of an alarm or a service call error ended in failure If a new alarm or service call error occurs while service mode menu data is being obtained after detection of an alarm or a service call...

Page 248: ...STALL RGW ADR Default https a01 ugwdevice net ugw agentif010 3 If the e Maintenance imageWARE Remote contract of the device is invalid be sure to turn OFF the E RDS setting E RDS 0 4 With this machine...

Page 249: ...DHCP RARP BOOTP Manual setting IP address subnet mask and gateway address to be set Information item 2 Is there a DNS server in use If there is a DNS server in use find out the following Primary DNS s...

Page 250: ...wing operation is performed the CA certificate in the factory setting is automatically installed CAUTION After following procedure the registered key and CA certificate are deleted and only the CA cer...

Page 251: ...e is changed to 1 and touch the OK button The data is reflected to the setting value field NOTE This operation enables the communication function with UGW F 2 363 F 2 364 CAUTION The following setting...

Page 252: ...OM LOG By performing the communication test with UGW E RDS acquires schedule information and starts monitoring and meter reads operation F 2 366 Steps to Service Browser settings 1 Start Service Mode...

Page 253: ...e the E RDS setting back to the default value Initialization procedure 1 Start Service Mode at Level 1 2 Select COPIER Function CLEAR ERDS DAT and then touch OK Setting values and data to be initializ...

Page 254: ...ISA as a proxy server is introduced the authentication check is failed Can E RDS adopt with Microsoft ISA A E RDS must comply with Basic while Integrated authentication is used for Microsoft ISA as d...

Page 255: ...e sent at the scheduled send time due to the power of this machine being turned OFF Will the counter information be sent later when the power of this machine is turned ON A Yes When a scheduled send s...

Page 256: ...s IPv4 Settings PING Command enter 127 0 0 1 and touch the Start button F 2 372 Does the screen display Response from the host See the next figure YES Proceed to Step 3 NO There is a possibility that...

Page 257: ...play Response from the host YES Proceed to Remedy 2 NO There is a possibility that the DNS server address is wrong Reconfirm the address with the user s system administrator F 2 375 Remedy 2 Troublesh...

Page 258: ...nd then registered again After that if a communication test is left unperformed the device setting in the UGW becomes invalid Cause When the registration information of the E RDS machine is deleted in...

Page 259: ...s provided by UGW NOTE is added to the top of the error text in the case of an error in communication test method name getConfiguration or communicationTest only No Code Character strings Cause Remedy...

Page 260: ...18 8xxx 2001 URL Scheme error not https The header of the URL of the registered UGW is not in https format Check that the value of URL of UGW RGW ADR is https a01 ugwdevice net ugw agentif010 No Code...

Page 261: ...the latest system software 30 8xxx 2047 Server response time out Due to network congestion etc the response from UGW does not come within the specified time HTTPS level time out If this error occurs...

Page 262: ...No Yes Yes 1 Manual Yes Yes Yes 1 You can select the version allowed Remote Update T 2 91 a UGW linked Download and Update Full Remote Update If the device is linked to UGW and the distribution sched...

Page 263: ...Only the latest version of Remote update enabled version is downloadable Installing MEAP Application System Option The following is the installation method of MEAP application system option which is...

Page 264: ...ation Remote UI UGW linked Firmware Checking firmware compatibility Yes Checking special firmware Yes Checking latest firmware version Yes Yes Registering deleting firmware distribution schedule Yes Y...

Page 265: ...mode Remote UI Apply Update Via User mode Local UI Apply Update Via User mode Remote UI b c a Download via SST Update via SST Firmware acquisition 1 Schedules for UGW linked distribution are maintaine...

Page 266: ...cking Portal button in the setting of not to use Remote Login Service via SMS When a user exits Web browser without clicking Log out from SMS or To Remote UI button Wait for EOJ end of job Function Fi...

Page 267: ...tallation Yes LMA linked installation via Local UI Yes Yes LMS linked installation via Remote UI Yes Yes T 2 94 T 2 95 Setting Sales Company s HQ When using devices input in the markets listed below t...

Page 268: ...ct the device to the external network Before using UGW link or Settings Registratoin screen see the sections below to prepare as required Enabling UGW Link Enabling Update Firmware Button Enabling Ins...

Page 269: ...L is entered in the field click Delivery Server URL button to show the virtual keypad Check the URL and enter the correct one 6 Press OK to set the entered items Now the URL of the distribution server...

Page 270: ...ain the download file information for communication test from the distribution server to execute the communication test to the distribution server Using the download file information for communication...

Page 271: ...eration Manual for how to operate UGW WebPortal Distribute Firmware should be set on Customer Management screen for staff in charge of setting for Enter customer information or Command for firmware di...

Page 272: ...C SW CDS MEAP 0 1 Settings Registration screen of Updater when the setting is not enabled CDS MEAP 0 Settings Registration screen of Updater when the setting is enabled CDS MEAP 1 F 2 397 F 2 398 Enab...

Page 273: ...is section describes how to set URL of the distribution server 1 Start Service Mode at Level 1 2 Press Updater button 3 Press Software Management Settings button 4 Press Settings button F 2 401 F 2 40...

Page 274: ...able below for logs output in each level Log Level Log Output Trace Information Important Message Ordinary Error System Error 0 Yes 1 Yes Yes 2 Yes Yes Yes 3 Yes Yes Yes Yes 4 Yes Yes Yes Yes Yes NOTE...

Page 275: ...s how to confirm System Option MEAP Application Installation Logs and Firmware Update Logs 1 Start Service Mode at Level 1 2 Press Updater button 3 Press Software Management Settings button 4 Press Se...

Page 276: ...Logs 1 Start Service Mode at Level 1 2 Press Updater button 3 Press Software Management Settings button 4 Press Select Log Display button F 2 411 F 2 412 5 Press Display System Logs button 6 Updater...

Page 277: ...button 4 Press Test Communication button F 2 415 F 2 416 5 Press Yes button Obtain the download file information for communication test from the distribution server to execute the communication test...

Page 278: ...during formatting or replacing HDD See MEAP of Chapter 2 for further information The settings initialized in format or replacement should be restored See the section of Preparation for more detailed...

Page 279: ...rvice technician update the firmware downloaded with UGW linked download before A The previously downloaded firmware in the method of UGW linked download will be overridden by the subsequently downloa...

Page 280: ...address with comma or semicolon when you enter multiple E mail addresses in the field No 11 Q How long does the firmware update take A Approx 30 min However this does not include the download time Dow...

Page 281: ...Manual Download and Update via Remote UI Yes Yes Yes Special Download and Update via Remote UI Yes Yes For install Application Installation Method Network Settings Enabling Install Application Options...

Page 282: ...ort Export The following shows the methods to import export DCM files Import Export by remote UI Import Export by service mode Import Export using iW Management Console DCM Plug in Store the backup da...

Page 283: ...this function is executed with a firmware update by a CDS Updater simultaneously a firmware update process takes priority and this function is stopped temporarily by restart When error code is issued...

Page 284: ...ed can have been exported either by service mode or by remote UI Export Procedure Preparation USB flash drive Required when exporting to USB flash drive It needs to have been formatted to be recognize...

Page 285: ...password is set when 0 character is entered No space is allowed in the middle of a password Password is case sensitive Limitations regarding the DCM file no password DCM files exported without passwo...

Page 286: ...ecessary When necessary copy the files which you want to import using a PC in advance Be sure to store them in the root folder of the USB flash drive Do not change the extension from dcm only dcm file...

Page 287: ...aved in USB flash drive are displayed F 2 433 F 2 434 6 Select SELECT Enter the selection number displayed on the left side of the file to be selected and press OK is displayed on the right side of th...

Page 288: ...ight side of the file to indicate that the selection of the file has been confirmed is displayed after the password is entered F 2 437 F 2 438 9 After entering the password select RESTORE Press OK to...

Page 289: ...aving tried multiple setting changes temporarily for troubleshooting etc Note DCM must not be used when replacing PCBs Be sure to perform backup of DCON RCON in service mode Maximum of 2 files can be...

Page 290: ...Character string of software keyboard 0 to 32 characters No password is set when 0 character is entered No space is allowed in the middle of a password Password is case sensitive F 2 445 F 2 446 6 Aft...

Page 291: ...verall flow Here is a procedure for Importing from internal HDD 1 Select internal HDD as save destination LIST 2 2 Select the saved DCM file 3 Register password 4 Import from the internal HDD Procedur...

Page 292: ...le to be selected and press OK is displayed on the right side of the file to indicate that the file has been selected 6 When the correct file is displayed press F 2 454 F 2 455 7 Select PASSWD enter a...

Page 293: ...ription Case A The same machine Import to the same machine on the assumption of backup and restoration Case B The same model Import to a different machine of the same model the same series Case C Diff...

Page 294: ...Proxy Settings Yes Yes Yes NetWare Settings Yes Yes Yes SNMP Settings Yes Yes Yes Setting Information Case A Case B Case C Preferences Network Dedicated Port Settings Yes Yes Yes Use Spool Function Ye...

Page 295: ...ter Unit Telephone Number Yes No No Register Unit Name Yes No No Select Line Type Yes Yes Yes Setting Information Case A Case B Case C Function Settings Send TX Start Speed Yes Yes Yes Confirm Entered...

Page 296: ...ister Options Shortcuts Yes Yes No Send Common Settings Yes Yes Yes E Mail I Fax Settings Yes Yes Yes Fax Settings Yes Yes Yes Store Access Files Common Settings Yes Yes No T 2 103 T 2 104 T 2 105 T 2...

Page 297: ...100 RG Yes 100 GB Yes 50DF RG Yes 50DF GB Yes 100DF RG Yes 100DF GB Yes DFTAR R Yes DFTAR G Yes DFTAR2 R Yes DFTAR2 G Yes DFTAR2 B Yes MTF2 M1 Yes MTF2 M2 Yes MTF2 M3 Yes MTF2 M4 Yes MTF2 M5 Yes MTF2...

Page 298: ...s DENS HLMT PTY Yes HLMT PTM Yes HLMT PTC Yes LLMT PTY Yes LLMT PTM Yes LLMT PTC Yes T SPLY Y Yes T SPLY M Yes T SPLY C Yes T SPLY K Yes DMAX Y Yes DMAX M Yes DMAX C Yes P TG Y Yes Initial screen Larg...

Page 299: ...es 1TR TGC3 Yes 1TR TK13 Yes 1TR TK42 Yes 1TR TK43 Yes 2TR N1 1 Yes 2TR N1 2 Yes 2TR N2 1 Yes 2TR N2 2 Yes 2TR N3 1 Yes 2TR N3 2 Yes 2TR R1 1 Yes 2TR R1 2 Yes 2TR R2 1 Yes 2TR R2 2 Yes Initial screen...

Page 300: ...BODY MODEL SZ Yes PASCAL Yes DH SW Yes CONFIG Yes IFAX LIM Yes Yes Yes TEMP TBL Yes W SCNR Yes SMTPTXPN Yes Yes Yes SMTPRXPN Yes Yes Yes Initial screen Large Middle Small Case A Case B Case C COPIER...

Page 301: ...TNR WARN Yes Yes Yes FLYING Yes TMP TBL7 Yes IFX CHIG Yes Yes Yes USB RCNT Yes Yes Yes UNLMTBND Yes DNSTRANS Yes Yes Yes MIBCOUNT Yes Yes Yes Initial screen Large Middle Small Case A Case B Case C CO...

Page 302: ...C RUI Yes Yes PSCL TBL Yes BGE OFS Yes USER DSP Yes Yes Yes LCDSFLG Yes Yes Yes SDTM DSP Yes Yes Yes NO LGOUT Yes Yes Yes T DLV BK Yes D DLV CL Yes Yes Yes WT WARN Yes Yes Yes DF DSP Yes Yes Yes 2TR D...

Page 303: ...MAIL OF Yes Yes Yes IFAX OF Yes Yes Yes LDAP DEF Yes Yes Yes FREE DSP Yes TNRB SW Yes Yes Yes CLR TIM Yes Yes Yes HDCR DSW Yes Yes Yes BWCL DSP Yes Yes Yes STPL MAX Yes Yes SCALL SW Yes Yes Yes SCALL...

Page 304: ...dle Small Case A Case B Case C COPIER OPTION ACC SRL SPSW Yes PDL THR Yes CR TYPE Yes Yes INT FACE NWCT TM Yes FEEDER ADJUST DOCST Yes LA SPEED Yes DOCST2 Yes LA SPD2 Yes DOCSTDUP Yes SORTER ADJUST ST...

Page 305: ...3 3 Periodical Service Periodical Service List of periodically replacement parts consumable parts and locations for cleaning...

Page 306: ...Replacement Parts Periodical Service List of periodically replacement parts consumable parts and locations for cleaning Periodically Replacement Parts List of periodically replacement parts consumabl...

Page 307: ...50 000 sheets Service mode COPIER COUNTER 1 Image Formation System ITB Unit FM1 A153 1 150 000 sheets DRBL 1 TR BLT 2 Secondary transfer outer Roller FC0 5848 1 150 000 sheets DRBL 1 2TR ROLL 3 Waste...

Page 308: ...of Parts List of Connectors External Cover Interior System Original Exposure Feed System Controller System Laser Exposure System Image Formation System Fixing System Pickup Feed System Cleaning Proce...

Page 309: ...heir original locations 5 Do not run the printer with any parts removed as a general rule 6 Ground yourself by touching the metal part of the printer before handling the PCB to reduce the possibility...

Page 310: ...er Unit List of Parts External Internal Cover ADF UNIT 1 3 4 5 2 No Parts Name Reference 1 Original Tray 2 ADF Base 3 Feeder Cover 4 ADF Rear Cover 5 ADF Side Guide Plate F 4 3 T 4 2 Reader Unit 1 3 4...

Page 311: ...ference 1 Front Cover Refer to page 4 34 2 Cassette 3 Face Cover 4 Left Lower Cover Refer to page 4 37 5 Face Cover 6 Left Upper Cover Refer to page 4 37 7 Delivery Tray Refer to page 4 46 8 Delivery...

Page 312: ...ent Heater Cover 4 Right Lower Cover 5 Multi purpose Tray Lower Cover 6 Right Front Cover Refer to page 4 38 7 Main Power Switch Cover 8 Right Upper Cover Refer to page 4 40 9 Right Cover Refer to pag...

Page 313: ...it ADF UNIT Internal View 1 3 2 No Parts Name Reference 1 Front Inner Right Cover 2 Front Inner Lower Cover 3 Front Inner Upper Cover F 4 7 T 4 6 List of Main Unit ADF UNIT 1 3 2 No Parts Name Referen...

Page 314: ...t of Main Unit Printer Front Side 1 2 Disassembly Assembly List of Parts List of Main Unit Printer Front Side 1 2 Reader Unit 1 No Parts Name Reference 1 Reader Unit Refer to page 4 69 F 4 9 T 4 8 Pri...

Page 315: ...B Unit Refer to page 4 115 7 Drum Unit Y Refer to page 4 113 8 Drum Unit M Refer to page 4 113 9 Drum Unit C Refer to page 4 113 10 Drum Unit Bk Refer to page 4 113 11 Laser Scanner Unit Refer to page...

Page 316: ...to page 4 133 3 Bottle Drive Unit YM Refer to page 4 133 4 Hopper Unit Y Refer to page 4 129 5 Hopper Unit M Refer to page 4 129 6 Hopper Unit C Refer to page 4 129 7 Hopper Unit Bk Refer to page 4 12...

Page 317: ...Document End Sensor ADF Pickup Unit PS03 Document Sensor ADF Pickup Unit Solenoid SL01 No Parts Name Main Unit Reference SL01 Disengagement Solenoid ADF Pickup Unit F 4 14 T 4 13 F 4 15 T 4 14 Reader...

Page 318: ...TB Motor Main Drive Unit M03 Developing Motor Main Drive Unit M04 Fixing Motor Fixing Drive Unit M05 Cassette 1 _ Multi purpose Tray Pickup Motor Cassette 1 Pickup Drive Unit M06 Pre registration Moto...

Page 319: ...ivery Cooling Fan Product Configuration FM04 Duplex Cooling Fan Right Cover Unit FM05 Power Supply Cooling Fan Product Configuration UN81 Controller Cooling Fan Product Configuration F 4 19 T 4 18 Clu...

Page 320: ...olenoid Right Cover Unit SL03 Registration Shutter Solenoid Registration Patch Sensor Unit Heater Speaker TH02 TH01 TP01 TH03 H01 H02 SP1 No Parts Name Main Unit Reference H01 Fixing Heater Fixing Ass...

Page 321: ...PS08 Bottle Rotation Sensor C Toner Bottle Mount Unit C PS09 Bottle Rotation Sensor Bk Toner Bottle Mount Unit Bk PS11 Arch Sensor Right Cover Unit PS12 Delivery Sensor Fixing Assembly PS13 Fixing Pre...

Page 322: ...t Cover Unit PS04 Pre registration Sensor Regist Paper Pickup Unit PS05 Cassette 1 Pickup Sensor Regist Paper Pickup Unit PS10 Multi purpose Tray HP Sensor Right Cover Unit PS14 Delivery Paper Full Se...

Page 323: ...Power Supply Switch Product Configuration SW02 Interlock Switch 1 Product Configuration SW03 Interlock Switch 2 Product Configuration SW04 Environment Switch Product Configuration SW05 Right Cover Op...

Page 324: ...Unit Relay PCB Y Product Configuration UN09 Drum Unit Relay PCB M Product Configuration UN10 Drum Unit Relay PCB C Product Configuration UN11 Drum Unit Relay PCB Bk Product Configuration UN12 Drum Uni...

Page 325: ...er to page 4 93 UN03 Primary Transfer High voltage PCB Product Configuration Refer to page 4 95 UN04 DC Controller PCB Product Configuration Refer to page 4 90 UN06 Developing High voltage PCB Product...

Page 326: ...3 J No Symbol Name Relay connector J No Symbol Name Remarks J8101 UN81 Main Controller PCB J911 CIS Unit J8102 UN81 Main Controller PCB J904 J904 SL01 Disengagement Solenoid J905 M02 ADF Motor J903 J9...

Page 327: ...oller PCB J5301 PS06 Bottle Rotation Sensor Y J5302 PS07 Bottle Rotation Sensor M J5303 PS08 Bottle Rotation Sensor C J5304 PS09 Bottle Rotation Sensor Bk J155 UN04 DC Controller PCB J6301 J6301 M09 B...

Page 328: ...oller PCB J6001 UN08 Drum Unit Relay PCB Y J6002 UN09 Drum Unit Relay PCB M J162 UN04 DC Controller PCB J6003 UN10 Drum Unit Relay PCB C J6004 UN11 Drum Unit Relay PCB Bk J6005 SW07 ITB Pressure Relea...

Page 329: ...N04 DC Controller PCB J5701 M01 CL Drum Motor J5705 J5702 M02 Bk Drum _ ITB Motor J5708 J5708 SL01 Primary Transfer Disengagement Solenoid J142 UN04 DC Controller PCB J5703 M03 Developing Motor J5704...

Page 330: ...ckup Motor J5513 M06 Pre registration Motor J122 UN04 DC Controller PCB J5605 J5613 J5608 PS11 Arch Sensor J5614 J5610 J5610 FM04 Duplex Cooling Fan J5611 J5611 SL02 Duplex Solenoid J5615 PS01 Duplex...

Page 331: ...aper Sensor J5506 PS05 Cassette 1 Pickup Sensor J170 UN04 DC Controller PCB J5601 J5602 J5603 UN31 Registration Patch Sensor Unit Front J5604 UN32 Registration Patch Sensor Unit Rear J5612 J5612 SL03...

Page 332: ...g Motor J151 UN04 DC Controller PCB J5413 J5413 FM03 Delivery Cooling Fan J5414 PS14 Delivery Paper Full Sensor J134 UN04 DC Controller PCB J5401 J5405 J5405 TH03 Sub Thermistor Front J5406 J5406 TH01...

Page 333: ...J110 UN04 DC Controller PCB J6103 J6104 M12 Scanner Motor J202 UN05 Y M C Bk Laser Driver PCB J7002 UN81 Main Controller PCB J201 UN05 Y M C Bk Laser Driver PCB J7021 UN81 Main Controller PCB J5204 J...

Page 334: ...r Supply PCB J1002 UN83 Control Panel CPU PCB J313 UN01 Low voltage Power Supply PCB J7003 UN81 Main Controller PCB J321 UN01 Low voltage Power Supply PCB J7010 UN81 Main Controller PCB J304 UN01 Low...

Page 335: ...J7013 UN81 Main Controller PCB J2 UN85 86 Fax Communication Board J2 UN91 92 Off hook PCB J7019 UN81 Main Controller PCB J1 UN86 Fax Communication Board J4 UN86 Fax Communication Board J3 UN92 Off hoo...

Page 336: ...n Controller PCB UN94 HDD J7009 UN81 Main Controller PCB UN95 Counter PCB J11 UN81 Main Controller PCB UN96 FLASH PCB J7004 UN81 Main Controller PCB UN97 SRAM PCB J7008 UN81 Main Controller PCB J1 UN9...

Page 337: ...PCB J5904 Cassette Feeding Unit AG1 Cassette Feeding Unit AH1 Option J198 UN04 DC Controller PCB Not use J199 UN04 DC Controller PCB Not use J25 UN04 DC Controller PCB J5401 Loop the Power Supply Cabl...

Page 338: ...eader Unit External Cover Interior System Layout Drawing ADF UNIT 1 3 4 5 2 No Parts Name Reference 1 Original Tray 2 ADF Base 3 Feeder Cover 4 ADF Rear Cover 5 ADF Side Guide Plate F 4 40 T 4 39 Read...

Page 339: ...ame Reference 1 Front Cover Refer to page 4 34 2 Cassette 3 Face Cover 4 Left Lower Cover Refer to page 4 37 5 Device Port Cover 6 Left Upper Cover Refer to page 4 37 7 Delivery Tray Refer to page 4 4...

Page 340: ...Environment Heater Cover 4 Right Lower Cover 5 Multi purpose Tray Lower Cover 6 Right Front Cover Refer to page 4 38 7 Main Power Switch Cover 8 Right Upper Cover Refer to page 4 40 9 Right Cover Ref...

Page 341: ...nal Cover Interior System Removing the Front Cover Procedure Internal View 1 3 2 No Parts Name Reference 1 Front Inner Right Cover 2 Front Inner Lower Cover 3 Front Inner Upper Cover F 4 44 T 4 43 Rem...

Page 342: ...ly External Cover Interior System Removing the Rear Cover 1 Procedure 3 Pull out the cassette 1 4 Remove the Front Cover 2 while it is halfway open 1 Claw 3 2 Shafts 4 3 1 1x 4 2 4 F 4 47 Removing the...

Page 343: ...Reader Rear Cover 2 1 2 Claws 2 2 Hooks 3 2x 1 2 2 3 3 2 1 When the Cassette Pedestal is not installed go to step 4 2 2 When the Cassette Pedestal is installed remove the 2 Face Covers 1 1 Claw 2 for...

Page 344: ...Left Lower Cover Procedure Removing the Left Upper Cover Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 Procedure 1 Remove the Upper Left Cover 1 3 Screws 2 2 Hooks 3 3x 1 2 3 3 2 F 4 54 F 4...

Page 345: ...Disassembly Assembly External Cover Interior System Removing the Right Front Cover Pre check items 2 Remove the Left Lower Cover 1 3 Screws 2 2 Hooks 3 1 2 2 2 3x 3 3 F 4 58 Removing the Right Front C...

Page 346: ...Procedure Procedure 1 Pull out the cassette 1 and open the Front Cover 2 2 Pull the Right Cover Open Close Lever 3 and open the Right Cover Unit 4 1 2 3 4 3 Remove the Right Front Cover 1 4 Claws 2 4x...

Page 347: ...t Cover Stopper Rear 2 and then further open the Right Cover Unit 3 3 3 1 2 3 Remove the Right Rear Cover 1 and the Right Rear Lower Cover 2 2 Screws 3 2 Hooks 4 2 Bosses 5 1 3 3 4 4 5 5 2x 2 F 4 65 F...

Page 348: ...Removing the Right Upper Cover Procedure Disassembly Assembly External Cover Interior System Removing the Right Upper Cover Procedure Procedure 1 Open the ADF Unit Reader Unit 1 1 F 4 69 2 Remove the...

Page 349: ...Cover Right Rear Lower Cover Refer to page 4 39 Procedure CAUTION Be sure not to touch the roller surface A of the Secondary Transfer Outer Roller Unit when disassembling assembling A F 4 72 F 4 71 C...

Page 350: ...semble assemble by holding the Right Cover Unit 1 after step 2 1 F 4 76 F 4 75 2 Remove the Right Cover Stopper Rear Holder 1 1 Screw 2 1x 1 2 NOTE How to assemble the Right Cover Stopper Rear Holder...

Page 351: ...Screw 2 1x 1 2 NOTE How to assemble the Right Cover Stopper Front Holder When assembling align the hook 1 and the boss 2 and align the shaft 3 of the Right Cover Stopper Front with the groove A of the...

Page 352: ...rocedure Removing the Multi purpose Tray Procedure CAUTION Be careful not to drop the Multi purpose Tray Shaft Holder 2 in the host machine when disassembling assembling 1 F 4 84 F 4 83 1 Open the Mul...

Page 353: ...ng the Delivery Tray Procedure Removing the Delivery Tray Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 2 Remove the Left Upper Cover Refer to page 4 37 Procedure 1 Open the ADF Unit Reader...

Page 354: ...rocedure Removing the Rear Upper Cover Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 Procedure 1 Open the ADF Unit Reader Unit 1 and remove the ADF Arm Cover 2 1 Screw 3 2 Hooks 4 1 2 3 4 1...

Page 355: ...Place the ADF Unit Reader Unit 1 on the ADF Arm 2 temporarily 1 2 F 4 94 F 4 95 Removing the Upper Cover Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 2 Remove the Right Rear Cover Right R...

Page 356: ...terior System Removing the Upper Cover Procedure 2 Remove the Upper Cover 2 while pressing the ADF Unit Reader Unit 1 1 Screw 3 1 Boss 4 1 Hook 5 CAUTION Be careful not to drop the ADF Unit Reader Uni...

Page 357: ...mbly Assembly External Cover Interior System Removing the Control Panel Unit Procedure Removing the Control Panel Unit Procedure 1 Open the ADF Unit Reader Unit 1 1 F 4 101 F 4 102 2 Remove the Contro...

Page 358: ...ol Panel Unit 1 3 Screws 2 2 Hooks 3 CAUTION Perform work so as not to damage the Control Panel since the Control Panel Unit has been removed and the remainder of the work must be performed in an unst...

Page 359: ...osses 2 2 Hooks 3 1 3 2 8 Remove the Control Panel Unit 1 and the Control Panel Lower Hinge Cover 2 1 Wire Saddle 3 1 Control Panel Communication Connector 4 1 Connector 5 1x 2x 5 4 1 2 3 F 4 109 F 4...

Page 360: ...DF Unit Product Configuration Refer to page 4 54 2 ADF Pickup Feed Unit ADF Unit Refer to page 4 64 3 Separation Pad ADF Unit Refer to page 4 63 4 ADF Pickup Unit ADF Unit Refer to page 4 62 5 ADF Fee...

Page 361: ...e Feed System Removing the ADF Unit Procedure Removing the ADF Unit Procedure CAUTION Be careful not to drop the ADF 1 when disassembling assembling 1 F 4 114 F 4 113 CAUTION Be careful not to damage...

Page 362: ...y Original Exposure Feed System Removing the ADF Unit Procedure 2 Remove the Original Tray 1 1 Claw 2 1 2 1x F 4 117 3 Remove the ADF Rear Cover 1 1 Boss 2 5 Hooks 3 1 2 3 3 3 4 Disconnect the termina...

Page 363: ...e Feed System Removing the ADF Unit Procedure Disassembly Assembly Original Exposure Feed System Removing the ADF Unit Procedure 6 Close the Feeder Cover 1 1 F 4 120 7 Remove the ADF Unit 2 while free...

Page 364: ...mm Procedure after Replacement CAUTION When the ADF has been replaced or removed from the reader the following adjustment is necessary F 4 122 Adjustment of the Degree of a Right Angle 1 Set a test c...

Page 365: ...test chart Carry out the following process when adjustment is necessary 3 Select the item in the service mode LV COPIER ADJUST 1 DOCST 4 Input value and adjust an image When a copied image moves to th...

Page 366: ...ee of a Right Angle is correct after you finish this adjustment Adjust again from the Adjustment of the Degree of a Right Angle when the Degree of a Right Angle is not correct T 4 47 F 4 126 Adjustmen...

Page 367: ...per and perform adjustment if necessary 10 2mm Copy of the test chart Feed direction 3 Select the item in the service mode LV COPIER ADJUST ADJ XY 1 ADJ Y DF 4 Input value and adjust an image When a c...

Page 368: ...he feeding direction Trailing edge of the feeding direction Trailing edge of the feeding direction 5 Write the new changed value in the service label 6 Exit the service mode T 4 50 F 4 130 Fine adjust...

Page 369: ...y uses on the Copyboard Glass enter the following servicemode LV COPIER FUNCTION CCD 1 DF WLVL1 White level adj in book mode color 2 Place a sheet of paper that the user usually uses on the DADF enter...

Page 370: ...mbly Original Exposure Feed System Removing the ADF Separation Pad Procedure 1 Open the Feeder Cover 1 1 2 Remove the ADF Pickup Unit 1 1 Claw 2 1 Shaft 3 1x 1 2 3 F 4 134 F 4 135 Removing the ADF Sep...

Page 371: ...Original Exposure Feed System Removing the ADF Pickup Feed Unit Procedure 1 Open the Feeder Cover 1 1 2 Remove the ADF Separation Pad 1 2 Claws 2 2x 2 2 1 F 4 138 F 4 139 Removing the ADF Pickup Feed...

Page 372: ...Assembly Original Exposure Feed System Removing the ADF Pickup Feed Unit Procedure 1 Open the ADF Unit 1 to remove the White Plate 2 4 Hooks 3 1 2 3 3 3 3 2 Remove the 2 screws 1 and then close the AD...

Page 373: ...5 Remove the ADF Rear Cover 1 1 Boss 2 5 Hooks 3 1 2 3 3 3 6 Disconnect the terminal 1 of the Grounding Wire 1 Screw 2 7 Disconnect the 5 connectors 3 1x 5x 1 2 3 3 F 4 146 F 4 147 8 Remove the 4 scr...

Page 374: ...d Drive Unit Procedure Removing the ADF Feed Drive Unit Preparation 1 Remove the ADF Pickup Feed Unit Refer to page 4 64 Procedure 1 Remove the Feeder Cover 1 1 Screw 2 to loosen 2 Shafts 3 1 2 1x 3 3...

Page 375: ...bly Assembly Original Exposure Feed System Removing the ADF Feed Drive Unit Procedure 2 Remove the ADF Feed Drive Unit 1 Harness Guide A 1 Spring 2 5 Screws 3 1 2 3 3 3 3 A 5x 1x F 4 153 NOTE How to i...

Page 376: ...over 1 Refer to page 4 35 Procedure CAUTION Be careful not to drop the ADF Unit Reader Unit 1 when disassembling assembling F 4 156 F 4 155 1 Remove the Main Controller Sub Cover 1 1 Screw 2 2 Hooks 3...

Page 377: ...d System Removing the ADF Unit Reader Unit Procedure 1x 1 3 4 4 4 4 4 2 2x 3 Disconnect the terminal 1 of the Grounding Wire 1 Screw 2 4 Remove the Flat Cable 3 Harness Guide A 5 Disconnect the 2 conn...

Page 378: ...e 8 Remove the ADF Arm 1 and then remove the ADF Unit Reader Unit 2 2 Shafts 3 1 2 3 3 3 F 4 162 Removing the Copyboard Glass Unit Procedure CAUTION Put the removed Copyboard Glass on a cloth etc so a...

Page 379: ...e LV COPIER ADJUST CCD 1 W PLT X W PLT Y W PLT Z CAUTION Be sure to make the white plate data adjustment before ADF white level adjustment W PLT X W PLT Y W PLT Z F 4 166 2 Write down the new numerica...

Page 380: ...PIER FUNCTION CCD 1 DF WLVL2 White level adj in DADF mode color NOTE The result of the adjustment is reflected to COPIER ADJUST CCD DFTAR R DFTAR G DFTAR B DFTAR2 R DFTAR2 G DFTAR2 B DFTAR3 R DFTAR3 G...

Page 381: ...st chart Feed direction Feed direction 5 Write the new changed value in the service label 6 Exit the service mode F 4 169 T 4 63 F 4 170 11 Adjust the image position vertical scanning direction at cop...

Page 382: ...MG from the service mode screen LV COPIER ADJUST ADJ XY 1 ADJ X MG 4 Input value and adjust an image When a copied image is enlarged Increase value When a copied image is reduced Decrease value Adjus...

Page 383: ...Disassembly Assembly Original Exposure Feed System Removing the CIS Unit Procedure Procedure CAUTION Do not touch the sensor A part of the CIS Unit when disassembling assembling A F 4 175 1 Move the C...

Page 384: ...luded in the package of the service part at the same time If a different spacer is used image reading error may occur 3 1 2 2 F 4 179 F 4 178 Caution When the CIS Spacers are mixed up or lost check th...

Page 385: ...the Scan Unit white black reference level adjustment AGC Close the ADF LV COPIER FUNCTION CCD 1 CL AGC T 4 68 T 4 69 T 4 70 5 Turn OFF ON the main power switch 6 After executing the shading position...

Page 386: ...a copied image moves to the front Copy of the test chart Copy of the test chart Test chart Test chart Feed direction Feed direction 5 Write the new changed value in the service label 6 Exit the servic...

Page 387: ...ge moves to the front Leading edge of the feeding direction Leading edge of the feeding direction Trailing edge of the feeding direction Trailing edge of the feeding direction 5 Write the new changed...

Page 388: ...mbly Original Exposure Feed System Removing the Reader Motor Procedure Removing the Reader Motor Procedure 1 Open the ADF Unit Reader Unit 1 1 F 4 190 F 4 191 2 Remove the Reader Motor Cover 1 2 Screw...

Page 389: ...4 4 4 82 4 82 Disassembly Assembly Original Exposure Feed System Removing the Reader Motor Procedure Disassembly Assembly Original Exposure Feed System Removing the Reader Motor Procedure...

Page 390: ...Product Configuration SP1 Refer to page 4 105 4 FAX Unit Product Configuration UN86 UN88 89 90 UN92 Refer to page 4 105 5 Secondary Transfer High voltage PCB Developing High voltage PCB Unit Product C...

Page 391: ...gement Settings Data Management Import Export All Export Select Select All for the items to export enter the encryption password and then select Select Exporting Service Mode setting values MN CON Onl...

Page 392: ...ks 4 CAUTION The Main Controller Cover has an HDD 1 on the back side The HDD 1 is sensitive to shock When handling this cover be sure not to give a shock to it 1 F 4 197 1x 1 3 4 4 4 4 4 2 2x F 4 198...

Page 393: ...ocedure 4 Remove the harness connected to the Main Controller Unit 1 6 Connectors 2 1 USB Connector 3 1 Control Panel Communication Connector 4 3 Flat Cables 5 11x 1 2 2 2 3 4 5 5 5 Pull out the remov...

Page 394: ...troller Unit Procedure Disassembly Assembly Controller System Removing the Main Controller Unit Procedure 7 Free the harness 1 from the Harness Guide A 8 Remove the Fan Duct 2 1 Claw 3 2 Hooks 4 1x 1x...

Page 395: ...troller Unit Procedure Disassembly Assembly Controller System Removing the Main Controller Unit Procedure 10 Remove the Main Controller Unit 1 5 Screws 2 3 Hooks 3 5x 1 2 2 2 2 2 3 3 3 F 4 206 NOTE Th...

Page 396: ...ect Start Importing 3 Resetting registering the data While referring to the list of set registered data which was printed before replacement reset register the data 4 TPM key information If the TPM ke...

Page 397: ...for approx 2 minutes OK is displayed If necessary output the servise mode setting values by P PRINT before execution Lv 1 COPIER FUNCTION MISC P P PRINT 2 After the above execution is completed turn...

Page 398: ...ered for the service mode items to take effect Removing the DC Controller PCB Unit Before Replacing Before Replacing 1 Backup the Service Mode data Lv 2 COPIER FUNCTION SYSTEM DSRAMBUP After ACTIVE is...

Page 399: ...rocedure 1 Disconnect the connector connected to the DC Controller PCB 1 27 Connectors 2 1 Flat Cable 3 2 Remove the 2 round shape terminals 4 2 Screws 5 28x 1 2 2 3 2x 4 4 5 F 4 214 3 Remove the Flat...

Page 400: ...data Lv 2 COPIER FUNCTION SYSTEM DSRAMRES 2 If uploading of backup data fails before replacement due to the damage to the DC Controller PCB enter the values of service mode items recorded on the servi...

Page 401: ...ssembly Controller System Removing the Secondary Transfer High voltage PCB Developing High voltage PCB Unit Procedure 2 Free the harness 1 from the Harness Guides A and B 1 Reuse Band 2 2x 1 1 A B F 4...

Page 402: ...OTE Be sure to install the removed Environment Sensor when replacing the Secondary Transfer High voltage PCB Developing High voltage PCB Unit NOTE The completed assembly of the Secondary Transfer High...

Page 403: ...the Primary Transfer High voltage PCB Unit Procedure 1x 1x 1 2 3 4 4 2 Remove the round shape terminal 1 1 Screw 2 Harness Guide A 3 Disconnect the 3 connectors 3 and free the harness 4 from the Harn...

Page 404: ...Toner Container is located behind the Primary Transfer High voltage PCB Unit 2 1 2 1 When assembling the contact point A of the Primary Transfer High voltage PCB Unit must be contacted with the 4 Cont...

Page 405: ...oller System Removing the Low voltage Power Supply PCB Unit Procedure 2 Free the harness 2 from the Harness Guide A of the Fan Guide 1 3 Remove the Fan Guide 1 1 Screw 3 1 Boss 4 2 Hooks 5 1 1 1x 1x 2...

Page 406: ...Low voltage Power Supply PCB Unit Procedure NOTE How to install the Power Switch Harness Guide Be sure to align the groove A of the Power Switch Harness Guide with the edge B of the side plate to ins...

Page 407: ...ocedure 2 3 2 1 NOTE How to install the Power Supply Harness Guide Be sure to align the 2 grooves A of the Power Supply Harness Guide with the edge B of the side plate and hook the hook 1 on the hole...

Page 408: ...cedure Removing the Touch Panel Control Panel CPU PCB Unit LCD Unit Preparation 1 Remove the Control Panel Unit Refer to page 4 50 Procedure CAUTION Do not touch the surface A of the Touch Panel and t...

Page 409: ...nel Be sure to set the Touch Panel 1 inside of the 8 positioning guides 2 on the Control Panel 1 2 2 2 2 F 4 245 After Replacing After Replacing Adjustment in service mode mentioned below is necessary...

Page 410: ...ttings Data Management Import Export All Export Select Select All for the items to export enter the encryption password and then select Select Exporting 2 Printing the set registered data Use the serv...

Page 411: ...and 8 keys simultaneously turn ON the main power switch 1 2 Use SST to format all partitions 2 Initializing the key certificate and CA certificate Lv 2 COPIER FUNCTION CLEAR CA KEY 3 Turning OFF and...

Page 412: ...per Cover Refer to page 4 37 Procedure 1 Remove the Fax Speaker Unit 1 1 Connector 2 1 Wire Saddle 3 2 Screws 4 2x 1x 1x 1 2 3 4 F 4 251 F 4 252 Removing the Fax Unit Preparation 1 Remove the Rear Cov...

Page 413: ...Main Controller Cover 1 2 Connectors 2 1 Screw 3 10 Hooks 4 CAUTION The Main Controller Cover has an HDD 1 on the back side The HDD 1 is sensitive to shock When handling this cover be sure not to giv...

Page 414: ...258 Removing the Laser Scanner Unit Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 2 Remove the Left Lower Cover Refer to page 4 37 3 Remove the Primary Transfer High voltage PCB Unit Refer...

Page 415: ...Removing the Laser Scanner Unit Procedure 1 Remove the Shutter Link Unit 1 1 Boss 2 3 Hooks 3 1 2 3 3 3 2 Remove the Laser Scanner Fixation Spring 1 1 Hook 2 1 2 F 4 261 F 4 262 3 Pull out the Laser S...

Page 416: ...Wire Saddle 2 and disconnect the 2 connectors 3 1x 3x 1 2 3 3 5 Remove the Laser Scanner Unit 1 1 F 4 265 F 4 266 NOTE How to install the Laser Scanner Unit 1 Insert the 3 protrusions B of the Laser...

Page 417: ...Unit Bk Product Configuration Refer to page 4 134 5 Toner Cartridge Y Product Configuration Refer to page 4 113 6 Toner Cartridge M Product Configuration Refer to page 4 113 7 Toner Cartridge C Produc...

Page 418: ...figuration Refer to page 4 120 18 Registration Drive Unit Product Configuration Refer to page 4 126 19 Bottle Drive Unit CK Product Configuration Refer to page 4 134 20 Bottle Drive Unit YM Product Co...

Page 419: ...ainer Procedure Removing the Waste Toner Container Procedure CAUTION If the Waste Toner Container is tilted toner 2 may spill out of the collection mouth 1 onto the floor For this reason be sure to ke...

Page 420: ...edure the procedure for the Bk color Toner Container Unit is described Be sure to perform the same procedure for Y M C color 1 Open the Front Cover 1 and remove the Toner Container Bk 2 1 2 F 4 273 F...

Page 421: ...or a long time may cause deterioration in sensitivity Therefore be sure to block light to the drum part A using paper 1 when removing the Drum Unit from the host machine 1 A A F 4 277 1 Remove the Dru...

Page 422: ...the Front Cover 3 the Front Cover 3 interferes with the Waste Toner Container and cannot be closed in some cases When installing the Drum Unit 1 to the host machine be sure to install the Drum Unit 1...

Page 423: ...ving the ITB Unit do not hold the 2 Push Levers 1 to hold the unit 1 F 4 283 F 4 284 CAUTION Do not open the outlet A of the Transfer Cleaning Shutter when disassembling assembling Otherwise toner may...

Page 424: ...n Close Lever 1 and open the Right Cover Unit 2 1 2 2 Release the lock of the Right Cover Stopper Front 1 and the Right Cover Stopper Rear 2 and then further open the Right Cover Unit 3 1 2 3 F 4 287...

Page 425: ...d over Drum Unit Y when installing removing the ITB Unit Preparation 1 Remove the Waste Toner Container 2 Remove the Drum Unit Y M C Bk remove the Drum Unit of the Y color Procedure CAUTION Do not cle...

Page 426: ...d by toner on the surface A of the sensor If the soiling cannot be removed perform step 2 2 While opening the RD Sensor Shutter 1 clean the surface A of the Patch Sensor with tightly wrung cotton swab...

Page 427: ...ght Cover 1 1 F 4 297 F 4 298 Removing the Registration Patch Sensor Unit Preparation 1 Remove the ITB Unit Refer to page 4 115 2 Remove the Waste Toner Container Refer to page 4 112 3 Remove the Drum...

Page 428: ...1 Remove the Registration Patch Sensor Unit 1 1 Claw 2 4 Shafts 3 1 Connector 4 Harness Guide A 1x 1x 1x 1 3 3 2 4 A F 4 301 NOTE How to install the Registration Patch Sensor Unit 1 When assembling b...

Page 429: ...nit Procedure NOTE If the duration level of the ITB Unit and that of the Secondary Transfer Outer Roller Unit are not equal a color displacement may occur in the output image CAUTION Be sure not to to...

Page 430: ...Unit Procedure Removing the Secondary Transfer Outer Roller Guide Unit Procedure CAUTION Be sure not to touch the surface A of the roller when disassembling assembling A F 4 309 F 4 308 1 Pull the Ri...

Page 431: ...embly Image Formation System Removing the Secondary Transfer Outer Roller Guide Unit Procedure 3 Remove the Right Cover Stopper Rear Holder 1 1 Screw 2 1x 1 2 F 4 312 4 Remove the Duplex Gear Holder 1...

Page 432: ...aw 2 1 Boss 3 2 Hook 4 1x 1 2 3 4 4 6 Free the Arch Sensor Harness 1 1 Connector 2 Harness Guide A 1 Reuse Band 3 2x 1x 1 2 3 A F 4 315 F 4 316 7 Remove the Secondary Transfer Outer Roller Guide Unit...

Page 433: ...he Right Cover Unit and insert the protrusion C between the groove D of the Lock Guide and the spring 1 to install the unit Align the groove E of the Lock Guide with the protrusion F of the Right Cove...

Page 434: ...onnector 2 2 Screws 3 1 2 2x 1x 3 F 4 323 Removing the Main Drive Unit Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 2 Remove the Left Upper Cover to be removed for models equipped with a f...

Page 435: ...in Drive Unit When assembling the Main Drive Unit make sure to align one of 3 protrusions of the cam 2 on machine s side to the top position and then assemble it If the position is not aligned the Mai...

Page 436: ...ax Speaker Unit to be removed for models equipped with a fax Refer to page 4 105 4 Remove the Fax Unit to be removed for models equipped with a fax Refer to page 4 105 5 Remove the Main Controller Uni...

Page 437: ...er Unit Y M C Disassembly Assembly Image Formation System Removing the Hopper Unit Y M C Bk Preparation for the Hopper Unit Y M C 15 Free the harness 1 from the Harness Guide A of the High voltage Con...

Page 438: ...oltage Power Supply PCB Unit Refer to page 4 97 7 Remove the DC Controller PCB Unit Refer to page 4 91 8 Remove the Main Drive Unit Refer to page 4 127 9 Remove the Waste Toner Container Refer to page...

Page 439: ...h a fax Refer to page 4 37 3 Remove the Fax Speaker Unit to be removed for models equipped with a fax Refer to page 4 105 4 Remove the Fax Unit to be removed for models equipped with a fax Refer to pa...

Page 440: ...moved for models equipped with a fax Refer to page 4 105 5 Remove the Main Controller Unit Refer to page 4 84 6 Remove the Low voltage Power Supply PCB Unit Refer to page 4 97 7 Remove the DC Controll...

Page 441: ...ipped with a fax Refer to page 4 105 4 Remove the Fax Unit to be removed for models equipped with a fax Refer to page 4 105 5 Remove the Main Controller Unit Refer to page 4 84 6 Remove the Low voltag...

Page 442: ...le Mount Y M C 1x 1 A 16 Move the High voltage Contact Unit 1 1 Boss 2 2 Hooks 3 2 Claws 4 2x 1 2 3 4 4 3 F 4 342 F 4 343 17 Remove the Hopper Unit Y M C Bk remove the Bottle Drive Unit of the color t...

Page 443: ...e the Waste Toner Container Refer to page 4 112 10 Remove the Toner Container Y M C Bk remove the toner container of the color to be removed Refer to page 4 113 11 Remove the Drum Unit Y M C Bk remove...

Page 444: ...ation for the Toner Bottle Mount Bk 23 Remove the Delivery Guide 1 1 Screw 2 1 Hook 3 1 Boss 4 1 2 3 1x 4 24 Remove the Delivery Tray Air Duct 1 2 Bosses 2 2 Hooks 3 1 3 2 2 F 4 347 F 4 348 25 Remove...

Page 445: ...NOTE In this procedure the procedure for the Toner Bottle Mount Bk is described Perform the same procedure for removing the Toner Bottle Mount Y M C a 1 Remove the tag 1 Harness Guide A 2 Claws 2 2x...

Page 446: ...g Assembly Product Configuration Refer to page 4 139 2 Fixing Drive Unit Product Configuration Refer to page 4 140 F 4 354 T 4 84 Removing the Fixing Assembly Procedure CAUTION Be sure to start removi...

Page 447: ...ng Drive Unit Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 2 Remove the Left Upper Cover to be removed for models equipped with a fax Refer to page 4 37 3 Remove the Fax Speaker Unit to be...

Page 448: ...System Removing the Fixing Drive Unit Procedure Procedure 1 Disconnect the 2 connectors 2 free the cable from the Reuse Band 3 and remove the 3 screws 4 all of which are of the Fixing Drive Unit 1 1...

Page 449: ...ckup Unit Refer to page 4 144 4 Cassette 1 feed Roller Regist Paper Pickup Unit Refer to page 4 144 5 Cassette 1 separation Roller Regist Paper Pickup Unit Refer to page 4 144 6 Right Inner Cover Unit...

Page 450: ...tem Removing the Right Inner Cover Unit Procedure Removing the Right Inner Cover Unit Procedure 1 Pull the Right Cover Open Close Lever 1 and open the Right Cover Unit 2 1 2 F 4 363 F 4 364 2 Release...

Page 451: ...er Cassette Separation Roller Cassette Feed Roller Procedure 3 Remove the Right Inner Cover Unit 1 2 Shafts 2 1 2 2 2 F 4 366 Removing the Cassette Pickup Roller Cassette Separation Roller Cassette Fe...

Page 452: ...Cassette Separation Roller Cassette Feed Roller Procedure CAUTION Be sure not to touch the surface A of the roller when disassembling assembling A A A F 4 369 1 Pull the Right Cover Open Close Lever 1...

Page 453: ...Feed Roller Procedure When removing the Cassette Pickup Roller 4 Move the Pickup Guide Holder 1 1 5 Remove the Cassette Pickup Roller 1 1 Claw 2 1x 1 2 F 4 373 F 4 374 NOTE How to install the Cassett...

Page 454: ...to install the Cassette Feed Roller Be sure to align the groove A of the Cassette Feed Roller 1 with the protrusion B of the coupling to install the roller Be sure to hook the claw 2 1 2 A B 1x F 4 37...

Page 455: ...p Roller Multi purpose Tray Separation Roller Multi purpose Tray Feed Roller 1 2 3 Multi purpose Tray Pickup Roller 1 Multi purpose Tray Feed Roller 2 Multi purpose Tray Separation Roller 3 Preparatio...

Page 456: ...ing the Multi purpose Tray Pickup Roller Multi purpose Tray Separation Roller Multi purpose Tray Feed Roller Procedure Disassembling Procedure 1 Remove the Multi purpose Tray Roller Holder 1 1 1 Boss...

Page 457: ...ler Procedure When removing the Multi purpose Tray Feed Roller 4 Remove the Multi purpose Tray Feed Roller 2 while pressing the Torque Limiter 1 1 2 When removing the Multi purpose Tray Separation Rol...

Page 458: ...urpose Tray Feed Roller Procedure 2 Store the Multi purpose Tray Separation Roller 2 while paying attention not to remove its shaft 1 1 2 3 Install the Multi purpose Tray Feed Guide 1 2 Claws 2 1x 1x...

Page 459: ...r Shaft is detached 6 Install the Multi purpose Tray Roller Holder 2 1 2 Shaft Holes 2 1 Hook 3 1 2 2 3 1 3 7 Align the Multi purpose Tray Roller Holder 1 1 to the corner A for installation 1 Boss 2 2...

Page 460: ...oks 1 CAUTION When assembling the Multi purpose Tray Separation Roller Shaft 3 pay attention to the direction of installing it 3 F 4 398 1 2 2 F 4 399 2 Assemble the Torque Limiter 2 on the Multi purp...

Page 461: ...assembling when the Multi purpose Tray Separation Roller Shaft is detached and dropped inside the host machine NOTE The following describes the state in which the Multi purpose Tray Separation Roller...

Page 462: ...ose Tray Separation Roller Shaft is detached Reassembling when the Multi purpose Tray Separation Roller Shaft is detache 3x 2 1 3 3 4 Remove the Multi purpose Tray Separation Roller Holder 1 1 Spring...

Page 463: ...e 6 Assemble the Torque Limiter 2 on the Multi purpose Tray Separation Roller Shaft 1 CAUTION Be sure to align the groove A of the Torque Limiter 2 with the protrusion B of the Multi purpose Tray Sepa...

Page 464: ...Refer to page 4 42 4 Remove the Front Cover Refer to page 4 34 5 Remove the Right Front Cover Refer to page 4 38 6 Remove the Waste Toner Container Refer to page 4 112 7 Remove the Registration Drive...

Page 465: ...Pickup Feed System Removing the Registration Pickup Unit Procedure 1 Remove the Right Cover Stopper Front 1 and the Right Cover Stopper Rear 2 2 Hooks 3 2 Shafts 4 1 2 3 4 F 4 415 2 Remove the Swing...

Page 466: ...ement When images with uneven density white spots are generated after re 4 Remove the Registration Pickup Unit 1 5 Screws 2 2 Bosses 3 CAUTION Be careful not to drop the shaft 1 when disassembling ass...

Page 467: ...executing the service mode Adjusting the Registration Pickup Unit Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 2 Remove the Right Rear Cover Right Rear Lower Cover Refer to page 4 39 3 Rem...

Page 468: ...ickup Unit Procedure after replacement When images with uneven density white spots are generated after re Procedure when images with uneven density white spots are generated on the front side 1 Remove...

Page 469: ...uneven density white spots are generated after re 4 Loosen the 2 screws 2 of the Registration Pickup Unit 1 1 2 2x 5 Lower the Registration Pickup Unit 1 and tighten the 2 screws 2 2 2 2x 1 F 4 429 F...

Page 470: ...Pickup Unit Procedure after replacement When images with uneven density white spots are generated after re Procedure when images with uneven density white spots are generated on the rear side 1 Remove...

Page 471: ...uneven density white spots are generated after re 4 Loosen the 2 screws 2 of the Registration Pickup Unit 1 1 2 2x 5 Lift the Registration Pickup Unit 1 and tighten the 2 screws 2 2 2 2x 1 F 4 436 F...

Page 472: ...ving the Delivery Reverse Unit Procedure Removing the Delivery Reverse Unit Preparation 1 Remove the Fixing Assembly Refer to page 4 139 Procedure 1 Remove the Delivery Reverse Unit 1 4 Screws 2 4x 2...

Page 473: ...page 4 37 3 Remove the Fax Speaker Unit to be removed for models equipped with a fax Refer to page 4 105 4 Remove the Fax Unit to be removed for models equipped with a fax Refer to page 4 105 5 Remov...

Page 474: ...rocedure Disassembly Assembly Pickup Feed System Removing the Cassette 1 Lifter Drive Unit Procedure 2 Move the High voltage Contact Guide 2 1 1 Claw 2 2 Bosses 3 1x 1 2 3 F 4 444 3 Remove the Cassett...

Page 475: ...r Drive Unit 1 Insert the hook 4 of the Cassette 1 Lifter Drive Unit 1 inside the hole A of the Rear Plate and secure the unit in place with the 2 screws 3 2 Bosses 5 2 Connectors 2 4 A 1 2 2 3 3 5 5...

Page 476: ...tte 1 Pickup Drive Unit Preparation 1 Remove the Rear Cover 1 Refer to page 4 35 2 Remove the Secondary Transfer High voltage PCB Developing High voltage PCB Unit Refer to page 4 93 3 Remove the Casse...

Page 477: ...System Removing the Cassette 1 Pickup Drive Unit Procedure Disassembly Assembly Pickup Feed System Removing the Cassette 1 Pickup Drive Unit Procedure 4 Remove the Cassette 1 Pickup Drive Unit 1 4 Scr...

Page 478: ...to page 4 172 2 Cleaning the Dustproof Glass Refer to page 4 172 3 Cleaning when installing removing the ITB Unit Refer to page 4 173 4 Cleaning the Registration Patch Sensor Unit Refer to page 4 174...

Page 479: ...s Procedure Cleaning the Copyboard Glass Reading Glass Procedure 1 Clean the Copyboard Glass 1 Reading Glass 2 with a glass cleaning sheet 3 1 2 3 F 4 455 Cleaning the Dustproof Glass Procedure 1 Open...

Page 480: ...emoving the ITB Unit Preparation 1 Remove the Waste Toner Container Refer to page 4 112 2 Remove the Drum Unit Y M C Bk remove the Drum Unit of the Y color Refer to page 4 113 Procedure CAUTION Do not...

Page 481: ...r Shutter 1 clean the surface A of the Patch Sensor with a blower After cleaning check that there is no soiling caused by toner on the surface A of the sensor If the soiling cannot be removed perform...

Page 482: ...Cleaning the Registration Front Guide Procedure 1 Pull the Right Cover Open Close Lever 1 and open the Right Cover Unit 2 1 2 2 Release the lock of the Right Cover Stopper Front 1 and the Right Cover...

Page 483: ...ure Cleaning the Registration Roller Pre registration Roller Procedure 1 Pull the Right Cover Open Close Lever 1 and open the Right Cover Unit 2 1 2 2 Release the lock of the Right Cover Stopper Front...

Page 484: ...Cleaning Procedure Cleaning the Secondary Transfer Guide Procedure 4 Clean the surface A using lint free paper 1 soaked with alcohol while rotating the Pre registration Roller 2 1 2 A F 4 469 Cleaning...

Page 485: ...Cleaning Procedure Cleaning the Secondary Transfer Guide Procedure 2 Release the lock of the Right Cover Stopper Front 1 and the Right Cover Stopper Rear 2 and then further open the Right Cover Unit 3...

Page 486: ...Fixing Inlet Guide Preparation 1 Remove the Fixing Assembly Refer to page 4 139 Procedure CAUTION Be sure to start removing the Fixing Assembly after it is cooled down enough The Fixing Assembly right...

Page 487: ...n replacing the HDD with a new one T 4 87 F 4 475 Part to be replaced Description Procedure When TPM is enabled ON Main Controller SRAM of the Main Controller PCB includes user data and MEAP related d...

Page 488: ...warding Settings Remote UI Import Export All Set Destination Except for Address List Remote UI Import Export All Management Settings Except for Address List Remote UI Import Export All Printer Setting...

Page 489: ...de Settings by backup button 7 Audit log that was exported cannot be put back to the device from which the log was exported Items with no backup method when replacing the HDD Regarding the items in th...

Page 490: ...5 5 Adjustment Adjustment Document Exposure System Main Controller Pickup Feed System...

Page 491: ...be sure to write the changed values on the service label If there is no corresponding items on the service label write the value to a blank field The service label is affixed to the back of the Front...

Page 492: ...h When backup is performed normally 4 Restore the backup data Lv COPIER FUNCTION SYSTEM 2 RSRAMRES NOTE Work is completed when backup was normally performed T 5 3 T 5 4 When backup is not performed no...

Page 493: ...ice mdoe 1 check the auto setting value with the following service mode 2 and write the value in the service label No LV COPIER FUNCTION INSTALL 1 1 RDSHDPOS No LV COPIER ADJUST ADJ XY 2 1 ADJ S T 5 1...

Page 494: ...e front Copy of the test chart Copy of the test chart Test chart Test chart Feed direction Feed direction 5 Write the new changed value in the service label 6 Exit the service mode F 5 2 T 5 18 F 5 3...

Page 495: ...Leading edge of the feeding direction Leading edge of the feeding direction Trailing edge of the feeding direction Trailing edge of the feeding direction 5 Write the new changed value in the service l...

Page 496: ...he machine s Front Cover in service mode 4 Execute the Scan Unit white black reference level adjustment AGC Close the ADF LV COPIER FUNCTION CCD 1 CL AGC T 5 22 T 5 23 T 5 24 T 5 25 5 Turn OFF ON the...

Page 497: ...When a copied image moves to the front Copy of the test chart Copy of the test chart Test chart Test chart Feed direction Feed direction 5 Write the new changed value in the service label 6 Exit the s...

Page 498: ...d image moves to the front Leading edge of the feeding direction Leading edge of the feeding direction Trailing edge of the feeding direction Trailing edge of the feeding direction 5 Write the new cha...

Page 499: ...mm 10 mm Procedure after Replacement CAUTION When the ADF has been replaced or removed from the reader the following adjustment is necessary F 5 17 Adjustment of the Degree of a Right Angle 1 Set a te...

Page 500: ...the test chart Carry out the following process when adjustment is necessary 3 Select the item in the service mode LV COPIER ADJUST 1 DOCST 4 Input value and adjust an image When a copied image moves...

Page 501: ...Degree of a Right Angle is correct after you finish this adjustment Adjust again from the Adjustment of the Degree of a Right Angle when the Degree of a Right Angle is not correct T 5 39 F 5 21 Adjus...

Page 502: ...irection Feed direction 5 Write the new changed value in the service label 6 Exit the service mode F 5 23 T 5 41 F 5 24 Fine adjustment of the image magnification ratio at ADF reading front side 1 Set...

Page 503: ...moves to the rear When a copied image moves to the front Leading edge of the feeding direction Leading edge of the feeding direction Trailing edge of the feeding direction Trailing edge of the feedin...

Page 504: ...up Data Backup Method Custmer Service DCM Device Information Delivery Except DCM Address List RUI None RUI WebService WebService Forwarding Settings Setting items for each menu in Main Menu Favorite S...

Page 505: ...t the user to generate them again When FAX is installed be sure to perform step 6 as well 6 Set whether to display hide Auto Shutdown Time Set 0 for the value of Copier Option DISPLY SW SDTM DSP 0 Hid...

Page 506: ...settings A5 R STMT R X indicates the cassette number 1 to 4 Setting sizes are as follows Related service mode Lv 1 COPIER OPTION CST CSTX UY Set the overseas special paper category used in Cassette X...

Page 507: ...ide Mechanical Adjsutment Cassette Left Edge Margin Adjustment 1st side Mechanical Adjsutment Adjustment procedure 1 Make copies using the Cassette 1 and check that the left edge margin is 2 5 1 5 mm...

Page 508: ...ft Edge Margin Adjustment 1st side Mechanical Adjsutment Adjustment procedure 4 Loosen the fixing screw 1x T 5 55 Adjustment procedure 5 Move the Adjustment Plates right and left according to the scal...

Page 509: ...rgin is 2 5 1 5 mm T 5 57 Cassette Left Edge Margin Adjustment 1st side Software Adjsutment Adjustment procedure 1 Make copies from cassette 1 and check that the left margin is 2 5 1 5 mm for LTR LGL...

Page 510: ...e Tray Left Edge Margin Adjustment 1st side Software Adjsutment Adjustment procedure 1 Make copies from the Multi Purpose Tray and check that the left margin on the 1st side is 2 5 1 5 mm for LTR LGL...

Page 511: ...ng value is increased by 1 the leading edge margin is increased by 0 1 mm Image move to the trailing edge 4 Write down the new adjustment value on the service label REGIST T 5 62 Lead edge Margin Adju...

Page 512: ...6 6 Troubleshooting Troubleshooting Initial Check Test Print Troubleshooting Items Version Upgrade Controller Self Diagnosis Operation Check of the Main Controller LEDs Debug Log...

Page 513: ...ventilated and the fl oor keeps the machine level 6 The machine s power plug remains connected to the power outlet Checking the Paper 7 The paper is of a recommended type 8 The paper is not moist Try...

Page 514: ...ight Angle Straight Lines Color displacement 0 Normal copy print 1to3 For R D 4 16 gradations Yes Yes Yes Yes Main controller PCB 5 Full half tone Yes Yes Yes Yes Yes Main controller PCB 6 Grid Yes Ye...

Page 515: ...density at front rear Check item Check method Assumed cause Gradation Check that 16 density gradation is properly reproduced Failure of Drum Unit Failure of Laser Scanner Unit Fogging Check that foggi...

Page 516: ...cause Transfer failure Check that the transfer failure does not appear on entire image Failure of ITB scratch dirt Failure of Primary Transfer Roller scratch dirt Failure of Secondary Transfer Roller...

Page 517: ...sity Check that uneven density does not appear on solid area of each color Failure of Laser Scanner Unit Failure of developer in Drum Unit Failure of Primary Transfer Roller Black line color line Chec...

Page 518: ...t Check items Check method Assumed cause Uneven density Check that uneven density does not appear on solid area of each color Failure of Laser Scanner Unit Failure of developer in Drum Unit Failure of...

Page 519: ...ecking the gradations of YMCBk single color at one time Check item Check method Assumed cause Gradation Check that 64 gradations density is properly reproduced Failure of Drum Unit Failure of Laser Sc...

Page 520: ...mainly checking the gray balance gradations of YMCBk singe color and fogging Check item Check method Assumed cause Gradation Check that 64 gradations density is properly reproduced in each color Fail...

Page 521: ...lftone image 6 14 Fogging surrounding high density images in low humidity environment 6 15 Malfunction Not able to remove the ITB Unit due to the Primary Transfer Roller disengagement failure 6 17 T 6...

Page 522: ...g edge to be caught by foreign matter when it enters the Fixing Inlet Guide disrupting the paper entry balance and causing the possibility of wrinkle in the area from the leading edge to the trailing...

Page 523: ...use When envelopes are fed in both the secondary transfer nip and fixing nip the behavior at the time of feed may cause wrinkle in envelopes It may occur more frequently to envelopes which have absorb...

Page 524: ...tte 1 When wrinkle occurs to envelopes loaded in a normal direction change the direction to load them by rotating by 180 degrees as shown below When printing rotate the paper direction by 180 degrees...

Page 525: ...2 a portion of the surface of the color toner image a is slightly transferred onto the Black drum 2 This transferring symptom is hereinafter referred to as retransferring In the image portion b where...

Page 526: ...to 90 gsm Less than A4 210mm 1TR_TGM3 1TR_TGC3 1TR_TK43 1TR_TGC3 1TR_TK43 1TR_TK43 A4 210mm or more 1TR_TGM 1TR_TGC 1TR_TGK4 1TR_TGC 1TR_TGK4 1TR_TGK4 Plain paper 3 91 to 105 gsm Recycled paper 3 91 t...

Page 527: ...R2 2 Recycled paper 3 2TR R3 1 2TR R3 2 Heavy paper 1 2TR H1 1 2TR H1 2 Heavy paper 2 2TR H2 1 2TR H2 2 Heavy paper 3 2TR H3 1 2TR H3 2 Color paper 2TR CP 1 2TR CP 2 OHP 2TR O 1 Labels 2TR LA 1 Bond p...

Page 528: ...nexpected situations coincide with unexpected conditions disengagement failure of the Primary Transfer Roller may occur As a result the ITB Unit may not be able to be removed from the host machine Fie...

Page 529: ...le to download the system software using SST installed in the PC 2 Download using the USB memory storage device Insert the USB memory storage device to the slot of the machine and download the system...

Page 530: ...a CDS a warning message is shown on the control panel to alert the user not to turn OFF the power switch When the system software is successfully written the machine is automatically restarted with th...

Page 531: ...nloading the system software for the option that is not installed With this machine however no error occurs even if downloading the system software for the option that is not installed Version Upgrade...

Page 532: ...ete Upgrading complete Upgrading complete Upgrading complete Upgrading complete Download Mode iR2270i JPjaxxxx MN dsh iR2270iM JPjaxxxx 1F77 MN PRG iR2270iM ZZjaxxxx 49AD PRG iR2270iW JPjaxxxx 5C16 MN...

Page 533: ...hen the PC with SST installed is connected to this machine change the PC network address as follows IP address 172 16 1 160 Subnet mask 255 255 255 0 Default gateway arbitrary CAUTION While the PC is...

Page 534: ...om the description in the figure below are found change the network settings of the PC CAUTION The network settings cannot be shown with IPCONFIG if the PC is disconnected from the network To check th...

Page 535: ...tem software in the version that is not installed in the machine Confirm whether to download the existing versions downgraded versions Download is not executed when the target software is in the same...

Page 536: ...ownloaded similarly 1 Start the machine in download mode 2 Connect the PC to this machine and start SST 3 Select the model to be connected and Single check the network settings Click the Start button...

Page 537: ...omatically executed You cannot interrupt or add the process in the middle of the operation The following confirmation message is displayed when downloading is executed F 6 31 5 When download is comple...

Page 538: ...ormatting 1 Enter download mode 2 Connect the PC to the machine and start SST 3 Select the model to be connected and Single Check the network settings and click the Start button 4 Click the Format HDD...

Page 539: ...ry model while it is saved in the HDD for a HDD model Backup via service mode Backup data Service mode Backup of DC Controller PCB COPIER FUNCTION SYSTEM DSRAMBUP backup COPIER FUNCTION SYSTEM DSRAMRE...

Page 540: ...a SST Backup 3 Select the model to be connected and Single Check the network settings and click the Start button 4 Click the Upload Data button F 6 36 F 6 37 5 Select MeapBack bin and click the Start...

Page 541: ...a was uploaded Listed below are the sample steps to download MeapBack 1 Enter download mode 2 Connect the PC to the machine and start SST 3 Select the model to be connected and Single Check the networ...

Page 542: ...mation message appears in the Assist Mode The firmware of the selected optional language is exported to the USB memory T 6 15 T 6 16 The elimination of normal languages and optional languages There ar...

Page 543: ...language already installed to the connected machine is always selected and it cannot be removed from the machine with SST Even if the firmware of the installed optional language is not registered to S...

Page 544: ...etween SST and USB memory storage device When using the USB memory storage device for version upgrade the system software should be copied to the USB memory storage device By inserting the USB memory...

Page 545: ...te Upgrading complete Upgrading complete Upgrading complete Upgrading complete Upgrading complete Download Mode iR2270i JPjaxxxx MN dsh iR2270iM JPjaxxxx 1F77 MN PRG iR2270iM ZZjaxxxx 49AD PRG iR2270i...

Page 546: ...4 Select the folder in which the system software is saved and click the Search button NOTE XXXX in the figure describes the version of system software 5 A list of system software in the folder is dis...

Page 547: ...equirements PC with SST Ver 4 73 or later installed USB memory storage device Requirements for USB memory storage devices Interface USB1 1 or later USB2 0 is recommended Memory capacity 1GB or more is...

Page 548: ...version can be registered at once In addition a single system software can be registered F 6 54 F 6 55 8 Wait for approx 1 minute so the firmware to be written is displayed When the following screen i...

Page 549: ...ect the following in service mode COPIER FUNCTION SYSTEM DOWNLOAD and click OK 3 The following screen is displayed 4 Connect the USB memory storage device to the USB port NOTE The USB port at the back...

Page 550: ...ePrint Reset Shutdown To execute shutdown sequence Press the key on the control panel to select or execute the functions F 6 60 Points to Note When Operating Using System Software NOTE For normal down...

Page 551: ...machine options and the system software in the USB memory storage device and only the newest version of the system software in the USB memory is downloaded to the temporary storage space in the FLASH...

Page 552: ...is the same version This machine is automatically restarted once writing process is completed When writing process is successfully completed the machine is started with the new version of the system s...

Page 553: ...elect 3 Update Overwrite all to start downloading 3 0 Execute download any key other than 0 Return to the menu screen During the download process download status is displayed on the control panel When...

Page 554: ...o gain agreement with the user After executing format of the FLASH PCB the user data in the FLASH PCB is initialized and the machine is started Download of system software is not necessary because the...

Page 555: ...SH to the HDD and to restore it after replacement Operation Procedure 1 Enter download mode 2 Connect the USB memory storage device to the USB port 3 Press the key on the control panel 5 1 0 Execute b...

Page 556: ...distribution UGW linked 1 Automatic download Distribution setting Download Via Service mode Local UI Automatic update Apply Update Via Service mode Local UI Distribution setting Download Via User mod...

Page 557: ...e LMS linked Installation Yes LMA linked installation via Local UI Yes Yes LMS linked installation via Remote UI Yes Yes T 6 18 T 6 19 Setting Sales Company s HQ When using devices input in the market...

Page 558: ...vice to the external network Before using UGW link or UI menu see the sections below to prepare as required Enabling UGW Link Enabling Update Firmware Button of User Mode Enabling Install Application...

Page 559: ...in the field click Delivery Server URL button to show the virtual keypad Check the URL and enter the correct one 6 Press OK to set the entered items Now the URL of the distribution server is successf...

Page 560: ...W Link When installing the firmware in the method of UGW linked Download and Update or UGW linked Download the following should be set before actually using UGW link Service Technician Setting of Devi...

Page 561: ...x except I FAX this function is enabled for I FAX only during Print Scan operation See the section of Wait for EOJ end of job Function under Limitations and Cautions Updater of Chapter 2 Technology of...

Page 562: ...of the firmware 1 Press Check Counter Key button on the control panel 2 Press Check Device Configuration button 3 Confirm if the updated firmware version corresponds to Controller Version Now the fir...

Page 563: ...low of Manual Download and Update STEP 2 Update using Updater STEP 1 Download using Updater STEP 1 Download using Updater The firmware can be downloaded from CDS to the device using Updater 1 Start Se...

Page 564: ...firmware version is shown Applicable Firmware Select the firmware applicable to the device from the dropdown list Additional Languages If there are any additional languages they are displayed More tha...

Page 565: ...button On Only difference between the current and new firmware is downloaded Off The firmware to be applied is wholly downloaded F 6 90 E mail E mails concerning update statuses are sent from the devi...

Page 566: ...ion Time and Timing to Apply of Distribution Setting are set to Now and Auto respectively Firmware is downloaded and updated automatically to the device The device is automatically restarted upon upda...

Page 567: ...g Updater functions When Timing to Apply is set to Auto in Distribution Setting in STEP 1 the firmware is updated automatically Only when Timing to Apply is set to Manual follow the steps below to upd...

Page 568: ...dated in the method of Manual Download and Update CAUTION Firmware update will not be triggered when any of the following jobs remains in the queue Print Scan Fax except I FAX this function is enabled...

Page 569: ...ents of the distribution schedule and press Yes button 6 Confirm the result of deletion shown on the screen and press OK button Now the firmware distribution schedule is successfully deleted F 6 101 U...

Page 570: ...y applied 7 When the device is restarted confirm the version of the firmware 1 Press Check Counter Key button on the control panel 2 Press Check Device Configuration button 3 Confirm if the updated fi...

Page 571: ...loaded Firmware Troubleshooting Version Upgrade Version Upgrade via CDS Deleting Downloaded Firmware 5 Confirm the downloaded firmware to be deleted and press Yes button 6 Confirm the result of deleti...

Page 572: ...I menu Service Mode No 2 Symptom Firmware download is aborted during operation using Updater functions Cause The network cable is disconnected or the power went off due to blackout and the like Action...

Page 573: ...scheduled for the firmware No 5 Symptom The firmware presumed to be downloaded to the device cannot be found Cause Since only 1 firmware can be held on the device the firmware previously downloaded wa...

Page 574: ...in the remote UI URL http device s IP address or host name using the system administrator right 3 From Display Logs Communication Test screen obtain System Logs log level 4 and Update Logs by copy pa...

Page 575: ...ver Check the network At the time of file download Communication error to the delivery server occurred Check if the network environment is correct to solve the cause of the error occurrence If the net...

Page 576: ...o Information required for Reports under Version Upgrade via CDS Version Upgrade of Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company again 10 Delivery Server Conne...

Page 577: ...version information Re connect the network cable and re execute the job If it recurs obtain the log etc Refer to Information required for Reports under Version Upgrade via CDS Version Upgrade of Chapt...

Page 578: ...manual and contact Support Div of the sales company During the download all space in the storage disk was occupied DiskFull After adding vacant space of the storage disk re execute the job If it recur...

Page 579: ...recurs obtain the log etc Refer to Information required for Reports under Version Upgrade via CDS Version Upgrade of Chapter 6 Troubleshooting of this manual and contact Support Div of the sales compa...

Page 580: ...ion required for Reports under Version Upgrade via CDS Version Upgrade of Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company 15 Applicable firmware is not registered...

Page 581: ...those error codes How to read an error code An error code consists of a number of eight digits hexadecimal number displayed on the UI shown below 84014206 Code Value Contents The rst digit Error eld 8...

Page 582: ...the code and try the remedy shown in List of Error Codes Starting with a Number Other than 81 2 In the case of an error message with a check mark on the Network column of Cause of error in the error...

Page 583: ...on 5 User Contact the support department of the sales company Attach information on the time of occurrence and the serial number of the device Tamu ra Tamu ra 81 0004 No applicable delivery informatio...

Page 584: ...e Tamu ra 81 100F The delivery code is other than Distributing Firmware distribution Tamu ra 81 1010 The delivery status is New Waiting to Distribute Distributing Applying Finished Failed Search the a...

Page 585: ...e and the serial number of the device Tamu ra 81 1021 When the status of the scheduled update information is Set Tamu ra 81 1022 The scheduled update setting information differs between the input info...

Page 586: ...the support department of the sales company Attach the Sublog and update log of the device Tamu ra 1304 There is no distribution information from the server 1305 Version notification is not required...

Page 587: ...heck the network environment of the device check for any problem in the DNS server and start the operation again Tamu ra Tamu ra Tamu ra 5203 Failed to find the server Check the network environment of...

Page 588: ...cal with the firmware information after activation of the Updater Tamu ra 7304 The process of firmware downlo d is incomplete It occurs when the power of the device is turned OFF during download Tamu...

Page 589: ...made 81 FFFE DB error General error to access DB 81 FFFF DB error Internal error other than error to access DB file I O etc 8X 1204 L CDS update process for a model that does not support L CDS Error...

Page 590: ...rk cable was disconnected during notification of version information Notification of version information ended in failure because the device was restarted during notification of version information UG...

Page 591: ...displayed or the progress bar does not work etc An error is suspected to have occurred in the Main Controller PCB and other related PCBs child PCBs such as Flash PCB Memory PCB or TPM mounted in the...

Page 592: ...otifies the result by the number of light out and blinking interval of the lamp on the Control Panel This tool is installed in the ROM of Main Controller PCB Therefore regardless the version of MN CNT...

Page 593: ...rrorlocations are identified according to the ControllerSystem Error Diagnosis Table Basic Check Items Check if the Power Supply Plug is disconnected Check if the Connection Cable between the Main Con...

Page 594: ...eted in approx 1 minuites When the diagnosis result is normal After the Main Power Supply Lamp repeatedly lights out 4 times it lights up and the diagnosis is completed After completion of the diagnos...

Page 595: ...identified according to the following table F 6 119 Controller System Error Diagnosis Boot Method 1 Turn ON the Main Power Supply Switch while pressing the numeric keys 2 and 4 simultaneously 2 Keep...

Page 596: ...place the Main Controller PCB SN 3 SM BUS MN Clock Gen Check an SM bus error in SDRAM inside on the Main Controller PCB Replace the Main Controller PCB SN 5 PCI Configuration Check a PCI Configuration...

Page 597: ...described above consider boot failure of the main power supply and take appropriate actions Controller System Error Diagnosis Regarding the diagnosis for the test names SN 1 2 5 12 if an error occurs...

Page 598: ...s such as UI Cable F 6 124 Check the lighting of the LED on the Main Controller Lighting check of the LED on the Main Controller PCB Flash PCB LED1 lights up Yes No 1 Check for poor connection of the...

Page 599: ...mmediately after the failure and sending it to the R D When the Canon quality appointed staff determines the need for an analysis of firmware debug log by the R D department we ask the field to collec...

Page 600: ...n the machine is deleted DC configuration can be obtained by manual generation DC configuration can be obtained by automatic generation with LOG TRIG specified HDD 10 pieces Operation to Save System I...

Page 601: ...oring System Information Operation to Save System Information Troubleshooting Debug Log Storing System Information Operation to Save System Information Workflow to Start the Machine with the 2 and 8 K...

Page 602: ...with the 2 and 8 keys and using a USB memory device The data is saved and collected as a set of operation Measures against Frequent Debug Log Collection Debug log collection involves operations with...

Page 603: ...te that the log was transferred The time of the specified region may not be shown when the machine is not working properly In such a case Greenwich Mean Time GMT is shown Log Description You can check...

Page 604: ...l keys 8 Root Menu USB 1 Select Version 4 Clear Format 5 Backup Restore 8 Download File Reset Start shutdown sequence F 6 133 4 Download sublog Press the control panel keys 1 0 Download File Menu USB...

Page 605: ...nds or so because it takes several seconds for the machine to recognize the USB memory device after it was inserted Or enter service mode when you confirmed the display of A memory media is connected...

Page 606: ...re First go through the following steps to set the address of the FTP server a Save the log setting file e g 800 conf provided by the Canon quality appointed staff into a USB memory device b Insert th...

Page 607: ...01 jam 311 Exception jam 321 E code jam 331 Reboot jam 391 Jam only Do not use number 0 to 99 for system reservation When changing the setting value or executing DEFAULT the latest setting value will...

Page 608: ...n described in the settings file 2 In the standard settings the expected pattern for HIT STS2 condition is not specified To enable HIT STS2 it is necessary to use LOG TRIG to read and set the setting...

Page 609: ...is a log that has been stored An Example of Automatic Log Collection Setting Setting LOG TRIG enables to collect logs limited to the following items Error code Reboot Exception processing Alarm Jam S...

Page 610: ...eck that a log file is created F 6 141 Uploading Data by SST The following shows a method to collect a log by connecting a PC with SST Ver 4 73 or later running to the machine Preconditions The log is...

Page 611: ...to be uploaded then click Start button When there is no log in the machine it results in blank option items for data to upload When the file name is longer than the frame it displays that it is a log...

Page 612: ...ogList file The list of logs stored in the log file of the machine description of LogList files is displayed 5 Press the Save button F 6 145 F 6 146 6 Check that the data storage is completed and clic...

Page 613: ...his can help prevent sensitive information from being leaked externally For information on interpreting and outputting saved logs contact your local authorized Canon dealer When the Canon quality appo...

Page 614: ...for sublog While holding down the Counter key 10 sec press 1 2 and 3 keys F 6 150 F 6 151 4 Collecting Key Operation Log with SST or USB Memory See Debuglog Collection SST or Debuglog Collection USB f...

Page 615: ...7 7 Error Jam Alarm Error Jam Alarm Overview Error Code Jam Code Alarm Code...

Page 616: ...00 05 04 Cassette Feeding Unit AH1 00 05 04 Super G3 FAX Board AN1 07 Staple Finisher S1 02 02 T 7 1 T 7 2 Pickup position code When jam occurs pickup location is indicated with the following pickup...

Page 617: ...ta after the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item D...

Page 618: ...up data after the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location I...

Page 619: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 620: ...er the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descrip...

Page 621: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 622: ...r the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descript...

Page 623: ...kup data after the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location...

Page 624: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 625: ...of replacement MAIN DRIVE ASSEMBLY Fuse in the Low voltage Power Supply PCB UN01 FU14 Unit of replacement POWER SUPPLY ASSEMBLY Bk Drum_ITB Motor M02 Unit of replacement MOTOR DC DC Controller PCB UN...

Page 626: ...k 1 Disconnect and then connect the connector to check that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace...

Page 627: ...nector to check that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Remedy...

Page 628: ...work 1 Disconnect and then connect the connector to check that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error repl...

Page 629: ...d then connect the connector to check that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the correspondin...

Page 630: ...hat there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Remedy It is highly pos...

Page 631: ...nd cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Error code Detail Code Location Item Description...

Page 632: ...no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Error code Detail Code Location Item...

Page 633: ...isually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Error code Detail Code Location Item Description Remedy Remedy Perform the...

Page 634: ...COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Description E020 01B8 05 Title ATR Sensor Y output error Detection description a The output value of the ATR Sensor Y in the...

Page 635: ...B Y is soiled clean it with a blower Remedy Check replace the related parts Error code Detail Code Location Item Description E020 02A8 05 Title ATR Sensor M output error Detection description The outp...

Page 636: ...ed clean it with a blower Remedy Check replace the related parts Reference Before replacing the DC Controller PCB back up the service mode data approx 2 min and restore the backup data after the repla...

Page 637: ...COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Description E020 03B8 05 Title ATR Sensor C output error Detection description a The output value of the ATR Sensor C in the...

Page 638: ...C is soiled clean it with a blower Remedy Check replace the related parts Error code Detail Code Location Item Description E020 04A8 05 Title ATR Sensor Bk output error Detection description The outp...

Page 639: ...ed clean it with a blower Remedy Check replace the related parts Reference Before replacing the DC Controller PCB back up the service mode data approx 2 min and restore the backup data after the repla...

Page 640: ...the connector to check that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable...

Page 641: ...k that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Remedy It is highly...

Page 642: ...isconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Remedy It is highly possible that the Developing Motor is n...

Page 643: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 644: ...e replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Description...

Page 645: ...ock Lever when removing the Bottle Drive Unit YM and rotating the drive section by hand When checking the harness cable or connector perform the following work 1 Disconnect and then connect the connec...

Page 646: ...ock Lever when removing the Bottle Drive Unit YM and rotating the drive section by hand When checking the harness cable or connector perform the following work 1 Disconnect and then connect the connec...

Page 647: ...ock Lever when removing the Bottle Drive Unit CK and rotating the drive section by hand When checking the harness cable or connector perform the following work 1 Disconnect and then connect the connec...

Page 648: ...Lock Lever when removing the Bottle Drive Unit CK and rotating the drive section by hand When checking the harness cable or connector perform the following work 1 Disconnect and then connect the conne...

Page 649: ...eck that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Error code Detail Code Location Item Description Remedy Remedy Perform the following...

Page 650: ...heck that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Error code Detail Code Location Item Description Remedy Remedy Perform the following...

Page 651: ...rm the following in the order while checking whether the error is cleared 1 Check that the Front Cover Right Cover is closed 2 Visually check that the Interlock Switch 1 and 2 are turned ON OFF by ope...

Page 652: ...Error code Detail Code Location Item Description Remedy Remedy Perform the following in the order while checking whether the error is cleared 1 Check that the ITB Unit is installed in the machine 2 R...

Page 653: ...e is any error replace the corresponding harness cable Error code Detail Code Location Item Description Remedy Remedy Perform the following in the order while checking whether the error is cleared 1 C...

Page 654: ...3 If there is any error replace the corresponding harness cable Remedy Check replace the related parts Reference Before replacing the DC Controller PCB back up the service mode data approx 2 min and...

Page 655: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 656: ...s Reference Before replacing the DC Controller PCB back up the service mode data approx 2 min and restore the backup data after the replacement so the data may be able to be protected Backup COPIER LE...

Page 657: ...ore the backup data after the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Cod...

Page 658: ...AMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Description E196 0003 05 Title EEPROM communication error Detection description EEPROM data in DCON could...

Page 659: ...up data after the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location I...

Page 660: ...B UN04 Unit of replacement DC CONTROLLER PCB ASSEMBLY Points to note at work When checking the harness cable or connector perform the following work 1 Disconnect and then connect the connector to chec...

Page 661: ...and then install the Drum Unit Y and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not...

Page 662: ...ll the Drum Unit Y and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not cleared with...

Page 663: ...nstall the Drum Unit Y and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not cleared w...

Page 664: ...code Detail Code Location Item Description Remedy Remedy Perform the following in the order while checking whether the error is cleared 1 Remove and then install the Drum Unit M and check whether the...

Page 665: ...ll the Drum Unit M and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not cleared with...

Page 666: ...nstall the Drum Unit M and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not cleared w...

Page 667: ...code Detail Code Location Item Description Remedy Remedy Perform the following in the order while checking whether the error is cleared 1 Remove and then install the Drum Unit C and check whether the...

Page 668: ...ll the Drum Unit C and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not cleared with...

Page 669: ...nstall the Drum Unit C and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not cleared w...

Page 670: ...e Detail Code Location Item Description Remedy Remedy Perform the following in the order while checking whether the error is cleared 1 Remove and then install the Drum Unit Bk and check whether the er...

Page 671: ...the Drum Unit Bk and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not cleared with st...

Page 672: ...all the Drum Unit Bk and check whether the error is cleared Reference EEPROMs on the Drum Units of all colors are connected each other with signal cables Therefore even if the error is not cleared wit...

Page 673: ...y Check replace the related parts Reference Before replacing the DC Controller PCB back up the service mode data approx 2 min and restore the backup data after the replacement so the data may be able...

Page 674: ...E196 060F 05 Title EEPROM communication error Detection description The number of read write job data to the RTC device information exceeded 100 Remedy Remedy Turn OFF and then ON the main power Refer...

Page 675: ...AMRES Error code Detail Code Location Item Description E196 0802 05 Title EEPROM communication error Detection description Although write polling to the HVT EEPROM from the DC Controller PCB CPU was p...

Page 676: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES E197 1000 05 Title Communication error Detectio...

Page 677: ...1 Disconnect and then connect the connector to check that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace...

Page 678: ...connect the connector to check that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harne...

Page 679: ...connect the connector to check that there is no bent pin and cable disconnection 2 Visually check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harne...

Page 680: ...POWER SUPPLY ASSEMBLY Points to note at work When checking the harness cable or connector perform the following work 1 Disconnect and then connect the connector to check that there is no bent pin and...

Page 681: ...t POWER SUPPLY ASSEMBLY Points to note at work When checking the harness cable or connector perform the following work 1 Disconnect and then connect the connector to check that there is no bent pin an...

Page 682: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 683: ...acement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES E246 0001 00 Title System error Detection description S...

Page 684: ...any error replace the corresponding harness cable Remedy Check replace the related parts Caution The parts numbers of the Scanner Unit are different between iR ADV C250 and C350 Be sure to use the co...

Page 685: ...Detection description JBIG decode error Remedy Related parts Main Controller PCB UN81 Unit of replacement MAIN CONTROLLER PCB ASSEMBLY HDD Unit of replacement HARD DISK DRIVE Remedy Perform the follo...

Page 686: ...cement MAIN CONTROLLER PCB ASSEMBLY E315 0521 00 Title Image processing device error Detection description An abnormal signal from the Main Controller PCB to the Reader was detected Remedy Remedy Repl...

Page 687: ...r Detection description The Front Alignment Motor did not move from the HP Remedy 1 Check that the connector P8 3 P8 J8 of the Front Alignment Plate HP Sensor S4 is not disconnected 2 Check that the c...

Page 688: ...conditions of the stack tray shift motor drive parts belt and gear 6 Replace the Finisher Controller PCB 7 Replace the Harness Assembly Error code Detail Code Location Item Description E575 0001 02 Ti...

Page 689: ...e the Harness Assembly Error code Detail Code Location Item Description E602 0001 00 Title HDD error Detection description HDD failed to be Ready or HDD was not formatted When this error occurs the sy...

Page 690: ...ormat using SST or a USB memory Reference All data in the HDD is deleted 3 After replacing the HDD perform step 2 to format the HDD 4 Replace the Main Controller PCB 5 Check replace the related parts...

Page 691: ...harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Reinstall the necessary application software and restore the backup data once the error is cleared...

Page 692: ...harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Reinstall the necessary application software and restore the backup data once the error is cleared...

Page 693: ...VE Main Controller PCB UN81 Unit of replacement MAIN CONTROLLER PCB ASSEMBLY Points to note at work When checking the harness cable or connector perform the following work 1 Disconnect and then connec...

Page 694: ...ription E602 0401 00 Title HDD error Detection description Error in logical partition Initialization failed at startup or I O error at startup When this error occurs the system has not been started no...

Page 695: ...leared 2 Enter safe mode using 2 8 startup and execute 4 Clear Format 1 Disk Format HDD format using SST or a USB memory Reference All data in the HDD is deleted 3 After replacing the HDD perform step...

Page 696: ...SST or a USB memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference Fo...

Page 697: ...is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and restoration refer to the Service Man...

Page 698: ...or a USB memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For b...

Page 699: ...HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and restoration refer to the Service...

Page 700: ...SST or a USB memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference Fo...

Page 701: ...is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and restoration refer to the Service Man...

Page 702: ...or a USB memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For b...

Page 703: ...d 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and restoration refer to the Service Manual Adjust...

Page 704: ...memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and...

Page 705: ...he HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and restoration refer to the Servi...

Page 706: ...ing SST or a USB memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Referenc...

Page 707: ...is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and restoration refer to the Service Manu...

Page 708: ...or a USB memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For b...

Page 709: ...he HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and restoration refer to the Servi...

Page 710: ...ng SST or a USB memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference...

Page 711: ...ription E602 1301 00 Title HDD error Detection description Error in license related area Initialization failed at startup or I O error at startup When this error occurs the system has not been started...

Page 712: ...r is cleared 2 Enter safe mode using 2 8 startup and execute 4 Clear Format 1 Disk Format HDD format using SST or a USB memory Reference All data in the HDD is deleted 3 After replacing the HDD perfor...

Page 713: ...using SST or a USB memory Reference All data in the HDD is deleted 6 After replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Refere...

Page 714: ...n error between the host machine and the Encryption Board Detection description Authentication between the host machine and the Encryption Board could not be performed because I O error occurred in th...

Page 715: ...step 5 to format the HDD 7 Replace the Main Controller PCB 8 Check replace the related parts Reference For backup and restoration refer to the Service Manual Adjustment Main Controller System and Appe...

Page 716: ...in file system on the Flash PCB Detection description The file system could not be initialized normally at startup When this error occurs the system has not been started normally Therefore it may not...

Page 717: ...software using SST or a USB memory 7 Replace the Main Controller PCB Reference For backup and restoration refer to the Service Manual Adjustment Main Controller System and Appendix Backup Data List Er...

Page 718: ...software using SST or a USB memory 7 Replace the Main Controller PCB Reference For backup and restoration refer to the Service Manual Adjustment Main Controller System and Appendix Backup Data List Er...

Page 719: ...software using SST or a USB memory 7 Replace the Main Controller PCB Reference For backup and restoration refer to the Service Manual Adjustment Main Controller System and Appendix Backup Data List Er...

Page 720: ...djustment Main Controller System and Appendix Backup Data List Error code Detail Code Location Item Description E614 0411 00 Title Flash PCB error Detection description Error in logical partition file...

Page 721: ...later 1 Select COPIER FUNCTION SYSTEM CHK TYPE 11 and execute HD CHECK Then turn OFF and then ON the main power 2 Obtain the necessary backup data by referring to the backup data list 3 Select COPIER...

Page 722: ...the main power Reference All the partitions that can be deleted are deleted 5 Enter safe mode using 2 8 startup and execute 4 Clear Format 2 Flash Format Flash format using a USB memory Reference All...

Page 723: ...ared When prioritizing clearing of the error perform Remedy 2 and later 1 Obtain the necessary backup data by referring to the backup data list 2 Enter safe mode using 2 8 startup and execute 4 Clear...

Page 724: ...Select COPIER FUNCTION SYSTEM CHK TYPE 11 and execute HD CHECK Then turn OFF and then ON the main power 2 Obtain the necessary backup data by referring to the backup data list 3 Select COPIER FUNCTION...

Page 725: ...r replacing the HDD perform step 5 to format the HDD 7 Replace the Main Controller PCB Reference For backup and restoration refer to the Service Manual Adjustment Main Controller System and Appendix B...

Page 726: ...oftware using SST or a USB memory Error code Detail Code Location Item Description E614 4010 00 Title Error in file system on the Flash PCB Detection description The OS in safe mode could not be recog...

Page 727: ...USB memory 2 2 Reinstall the system software using SST or a USB memory 3 After replacing the Flash PCB reinstall the system software using SST or a USB memory Error code Detail Code Location Item Des...

Page 728: ...parts Cable between the Main Controller PCB UN81 J7008 and J7018 and the HDD Unit of replacement CABLE SATA POWER CABLE SATA SIGNAL HDD Unit of replacement HARD DISK DRIVE Points to note at work When...

Page 729: ...SST or a USB memory Reference For backup and restoration refer to Adjustment Main Controller System and Appendix Backup Data List in the Service Manual Error code Detail Code Location Item Descriptio...

Page 730: ...ck that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Remedy Check replace the related parts Error code Detail Code Location Item Descriptio...

Page 731: ...times Remedy Remedy Perform the following in the order while checking whether the error is cleared 1 Check that the connector CN1 P3 J3 of the Interface Harness is not disconnected 2 Replace the Fini...

Page 732: ...ly check that the harness is not caught or open circuit 3 If there is any error replace the corresponding harness cable Remedy Perform the following in the order while checking whether the error is cl...

Page 733: ...parts Main Controller PCB UN81 Unit of replacement MAIN CONTROLLER PCB ASSEMBLY Remedy Perform the following in the order while checking whether the error is cleared 1 Select Settings Registration Fu...

Page 734: ...any error replace the corresponding harness cable Remedy Check replace the related parts After performing the remedy check that the copy image is output normally Error code Detail Code Location Item D...

Page 735: ...STEM DSRAMRES Error code Detail Code Location Item Description E733 0002 00 Title Printer communication error Detection description DDI P communication error invalid packet Remedy Related parts Flexib...

Page 736: ...ng whether the error is cleared 1 Reinstall the correct language file or system software using SST or a USB memory Error code Detail Code Location Item Description E744 4000 05 Title Error due to the...

Page 737: ...Detail Code Location Item Description E746 0031 00 Title TPM error Detection description A communication error has occurred between the Main Controller PCB and the TPM PCB at startup Remedy Remedy Per...

Page 738: ...Location Item Description E746 0034 00 Title TPM auto recovery error Detection description The error occurred when clearing HDD while TPM setting was ON Remedy Remedy Perform the following in the orde...

Page 739: ...uires turning OFF and then ON the main power Remedy Remedy Turn OFF and then ON the main power Reference It is configured to recognize the options again by turning OFF and then ON the main power Error...

Page 740: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 741: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 742: ...the replacement so the data may be able to be protected Backup COPIER LEVEL2 FUNCTION SYSTEM DSRAMBUP Restoration COPIER LEVEL2 FUNCTION SYSTEM DSRAMRES Error code Detail Code Location Item Descriptio...

Page 743: ...pen circuit 3 If there is any error replace the corresponding harness cable Remedy Check replace the related parts Reference Before replacing the DC Controller PCB back up the service mode data approx...

Page 744: ...rror for collecting jam log Printer Remedy Remedy Collect debug log and contact to the sales company Reference By setting COPIER LEVEL2 OPTION FNC SW JM ERR D to 0 default it is handled as a jam inste...

Page 745: ...am instead of an error E996 0CAE 05 Title Error for collecting sequence jam log Printer Detection description Error for collecting jam log Printer Remedy Remedy Collect debug log and contact to the sa...

Page 746: ...caused by sporadic noise signal to the sensor was detected An error caused by firmware was detected Perform the following in the order while checking whether the jam is cleared 1 Remove the residual p...

Page 747: ...7 7 7 133 7 133 Error Jam Alarm Jam Code Jam Type Error Jam Alarm Jam Code Jam Type PS05 PS10 PS04 PS11 PS12 PS01 PS03 PS02 F 7 1 F 7 2...

Page 748: ...7 7 7 134 7 134 Error Jam Alarm Jam Code Jam Type Error Jam Alarm Jam Code Jam Type PS101...

Page 749: ...7 7 7 135 7 135 Error Jam Alarm Jam Code Jam Type Error Jam Alarm Jam Code Jam Type PS103 PS102 PS101 F 7 3 F 7 4...

Page 750: ...7 7 7 136 7 136 Error Jam Alarm Jam Code Jam Type Error Jam Alarm Jam Code Jam Type S2 S11 S14 S1 F 7 5...

Page 751: ...ing Fixing paper wrapping jam 00 0A01 Power ON Cassette 1 Pickup Sensor PS05 P010 5 1 paper 00 0A02 Power ON Cassette 2 Pullout Sensor PS101 P022 2 1 paper 00 0A03 Power ON Cassette 3 Pullout Sensor P...

Page 752: ...g Document End Sensor PS02 P001 0 1 paper 01 0071 Timing Error Timing Error Jam 01 0094 Power ON Document End Sensor PS02 P001 0 1 paper Document Sensor PS03 P001 1 1 paper 01 0096 Limited function mo...

Page 753: ...it Remarks 00 0105 Delay Pre Registration Sensor PS04 P010 3 1 paper 00 0205 Stationary Pre Registration Sensor PS04 P010 3 1 paper 00 0A90 Power ON Pre Registration Sensor PS04 P010 3 1 paper 00 0101...

Page 754: ...2 2 1 paper 00 0103 Delay Cassette 3 Pullout Sensor PS102 P024 13 1 paper 00 0203 Stationary Cassette 3 Pullout Sensor PS102 P024 13 1 paper 00 0A03 Power ON Cassette 3 Pullout Sensor PS102 P024 13 1...

Page 755: ...Jam Type Detailed Jam Codes ACCID Jam Code Type Sensor Name Sensor ID I O Address bit Remarks 00 0106 Delay Delivery Sensor PS12 P005 14 1 paper 00 0206 Stationary Delivery Sensor PS12 P005 14 1 pape...

Page 756: ...I O Address bit Remarks 00 0107 Delay Duplex Sensor PS01 P011 12 1 paper 00 0A07 Power ON Duplex Sensor PS01 P011 12 1 paper 00 0706 Fixing paper wrapping Fixing paper wrapping jam 00 0709 Fixing pape...

Page 757: ...ror Jam Alarm Jam Code Jam Type Detailed Jam Codes ACCID Jam Code Type Sensor Name Sensor ID I O Address bit Remarks 00 0A91 Power ON Multi purpose Tray HP Sensor PS10 00 0A92 Power ON Multi purpose T...

Page 758: ...elated 00 0CA9 Sequence Software sequence error Automatic adjustment related 00 0CAF Sequence Finisher sequence jam 00 0CC1 Sequence Software sequence error Automatic adjustment Transfer related 00 0C...

Page 759: ...ng Document End Sensor PS02 Description When the Feed Path Sensor S2 is not turned OFF although a specified period of time has passed since the Document End Sensor PS02 detected the paper after revers...

Page 760: ...7 7 7 146 7 146 Error Jam Alarm Jam Code Jam Type Detailed Jam Codes ADF Error Jam Alarm Jam Code Jam Type Detailed Jam Codes ADF PS03 PS02 Document Sensor PS03 Document End Sensor PS02 F 7 12...

Page 761: ...04 Door open Feed Path Sensor S2 Description Detected when the front door is opened while paper is being fed the Feed Path Sensor S2 detects paper 1500 Stapler Staple HP Sensor S11 Description Detecte...

Page 762: ...48 7 148 Error Jam Alarm Jam Code Jam Type Detailed Jam Codes Finisher Error Jam Alarm Jam Code Jam Type Detailed Jam Codes Finisher S11 S2 S1 Buffer Sensor S1 Staple HP Sensor S11 Feed Path Sensor S2...

Page 763: ...Check the condition of the gear at the host machine side to see if there is something missing or swing with the gear 4 2 Check the Cassette 1 Lifter Motor 5 2 Replace the DC Controller Location Code...

Page 764: ...host machine side to see if there is something missing or swing with the gear 4 2 Check the Cassette 3 Lifter Motor 5 2 Replace the DC Controller Location Code Alarm Code Description Details 04 0004 C...

Page 765: ...r feed retry operation is carried out 4 times Measures Check the Cassette 3 Pickup and Feed and Separation Rollers Check whether a scrap of paper remains around the paper feed area or not Location Cod...

Page 766: ...Primary Transfer High Voltage PCB Error in the Primary Transfer Roller ITB Unit 1 Check failure of the harness between the Primary Transfer High Voltage PCB and the DC Controller PCB open circuit tra...

Page 767: ...rm Code Description Details 30 0123 Current values at 2 points were not changed with primary transfer ATVC control for cyan 30 0124 Current values at 2 points were not changed with primary transfer AT...

Page 768: ...of MP Separation Roller Counter was cleared 35 0079 Cassette 1 Pickup Roller replacement completion alarm Counter was cleared Location Code Alarm Code Description Details 35 0080 Cassette 1 Feed Rolle...

Page 769: ...r R D 73 0004 For R D 73 0006 For R D 73 0007 For R D 73 0008 For R D 73 0009 For R D 73 0010 For R D 73 0011 For R D 73 0012 For R D 73 0013 For R D 73 0014 For R D 73 0015 For R D 73 0016 For R D 73...

Page 770: ...ration Function Settings Printer Printer Settings Settings Printer Operation Mode and send the data 83 0021 Reception of I5577 unanalyzable data Since PDL automatic judgment may be wrong select the ap...

Page 771: ...8 8 Service Mode Service Mode Overview COPIER FEEDER SORTER BOARD...

Page 772: ...r This is a MEAP application with functions of network communication to Content Delivery System V1 0 hereinafter CDS and installation of firmware MEAP applications or system options Refer to Updater V...

Page 773: ...depend on which electrical parts intended and its device classification For instance if the host machine uses paper pass detection sensor then press the button on the COPIER and P Sensor position Devi...

Page 774: ...timing DSPLY SW UI User Interface display related Image related fixing IMG FIX Fixing related Image related transfer IMG TR Transfer related Image related developing IMG DEV Developer related Image r...

Page 775: ...r transition to service mode Setting range To reinforce the security change the password from a default eight digit numeral default 11111111 After the above setting to enter Service Mode enter passwor...

Page 776: ...upper side of the screen and it will switch to level 2 F 8 8 Language switch The language of the explanatory text displayed in the Service Mode can be switched by performing the below languange switc...

Page 777: ...ce Label Item Factry Field1 Field2 Item Factry Field1 Field2 Item Factry Field1 Field2 MTF2 M6 MTF S1 ADJ X MTF2 M7 MTF S2 ADJ Y MTF2 M8 MTF S3 ADJ X MG MTF2 M9 MTF S4 ADJ Y DF MTF2 S1 MTF S5 MTF2 S2...

Page 778: ...nnot be recognized Service Prints and Data File Names That Support File Output Service Mode Content P PRINT Output of service mode setting value HIST PRT Output of jam and error history USER PRT Outpu...

Page 779: ...he control panel keys 8 Root Menu USB 1 Select Version 4 Clear Format 5 Backup Restore 8 Download File Reset Start shutdown sequence F 8 14 F 8 15 6 Download ServicePrint Press the control panel keys...

Page 780: ...a PC using the SST How to Move Service Print Files to a PC using the SST Introduce it in SST Ver 4 6x 1 Start up the SST 2 Select the model 1 and the type of system software 2 Single then check the n...

Page 781: ...etails To display the version of French language file Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 LANG DE Display of German langua...

Page 782: ...enian language file Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION LANG SV Display of Swedish language file ve...

Page 783: ...ase When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION COPY ZH Dspl COPY appli Chinese file ver smpl Lv 2 Details To displa...

Page 784: ...COPY application JAVA UI Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION COPY SL Dspl of COPY appli Slovenian f...

Page 785: ...plication JAVA UI Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION SEND ES Dspl of SEND appli Spanish file versi...

Page 786: ...SEND application JAVA UI Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION SEND RU Dspl of SEND appli Russian fil...

Page 787: ...et operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION INTRO DE Dspl of usful feat intro German file ver Lv 1 Details To display the version of German language...

Page 788: ...ul Features application Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION INTRO PT Dspl usful feat intro Portugue...

Page 789: ...s To display the version of French language file for custom menu application Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DI...

Page 790: ...stom menu application Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION CSTMN PL Dspl of custom menu Polish file...

Page 791: ...u application Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION ACSBT FR Dspl of accessibility French file ver Lv...

Page 792: ...ccessibility application Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION ACSBT NO Dspl of accessibility Norwegi...

Page 793: ...A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION ACSBT VN Dspl accessibility Vietnamese file ver Lv 2 Details To display the version of Vietnamese language file for Accessib...

Page 794: ...ading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 Supplement memo ERS Error Recovery System COPIER DISPLAY VERSION ERS NL Display of ERS Dutch file versio...

Page 795: ...n of Catalan language file for ERS application Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 Supplement memo ERS Error Recovery Syst...

Page 796: ...for BOX application JAVA UI Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION BOX KO Display of BOX appli Korean...

Page 797: ...for BOX application JAVA UI Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION BOX ID Display of BOX appli Indone...

Page 798: ...py application JAVA UI Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION SC TW Dspl of SC appli Chinese file ver...

Page 799: ...Self Copy application JAVA UI Use case When upgrading the firmware Adj set operate method N A Display only Display adj set range 00 01 to 99 99 COPIER DISPLAY VERSION SC SV Dspl of SC appli Swedish f...

Page 800: ...set range 00 01 to 99 99 SC TH Dspl of SC appli Thai file version Lv 2 Details To display the version of Thai language file for Self Copy application JAVA UI Use case When upgrading the firmware Adj s...

Page 801: ...ions Use case When checking the connection of Finisher related options Display adj set range Left column connecting state of Finisher related options 1 to 5 1 Without Saddle 2 With Saddle without Fold...

Page 802: ...midity outside the machine Adj set operate method N A Display only Display adj set range 5 to 90 Unit 1 Appropriate target value 30 70 ABS HUM Display of outside moisture amount Lv 1 Details To displa...

Page 803: ...ransfer Roller based on the displayed value Adj set operate method N A Display only Display adj set range 0 to 900 Unit 1 uA Appropriate target value 50 700 Related service mode COPIER FUNCTION CLEAR...

Page 804: ...Display only Display adj set range 0 to 65535 Unit 1 uA Appropriate target value 50 700 Related service mode COPIER FUNCTION CLEAR 2TR CLR 2ATVCENV Dspl sec trns ATVC abslt moistr cntnt Lv 1 Details...

Page 805: ...sfer Adj set operate method N A Display only Display adj set range 0 to 5000 Unit 1 V Appropriate target value 50 2000 COPIER DISPLAY DPOT 1TR DC K Dspl of primary transfer voltage Bk Lv 2 Details To...

Page 806: ...ensity failure fogging and occurrence of E020 Adj set operate method N A Display only Display adj set range 7 to 7 Unit 1 Appropriate target value 4 5 3 5 Related service mode COPIER DISPLAY DENS SGNL...

Page 807: ...Dspl of ATR ctrl C patch target density Lv 2 Details To display the target density for C patch image created by ATR control Use case When analyzing the cause of a problem Adj set operate method N A Di...

Page 808: ...ltg Bk gain VL Lv 2 Details To display the latest output value of primary charging DC voltage Bk Use case When low density or fogging occurs Adj set operate method N A Display only Display adj set ran...

Page 809: ...rk current S wave Lv 2 Details To display the C Bk color dark current S wave detected by the Patch Sensor Front at ATR control At low density or fogging deterioration use this mode to check whether th...

Page 810: ...st Gradation Full Adjust Quick Adjust LPOWER M Display of laser power M Lv 2 Details To display the M laser power at the latest output Use case When analyzing the cause of image failure low density gh...

Page 811: ...arget value Check the Patch Sensor if not corrected Use case When hue variation occurs Adj set operate method N A Display only Display adj set range 0 to 1023 Appropriate target value 0 700 TGT A M Ds...

Page 812: ...cted Use case When hue variation occurs Adj set operate method N A Display only Display adj set range 0 to 1023 Appropriate target value 0 700 COPIER DISPLAY HT C TGT C M Dspl ARCDAT screen C M color...

Page 813: ...he developer if not corrected Use case When hue variation occurs Adj set operate method N A Display only Display adj set range 1023 to 1023 COPIER DISPLAY HT C SUM B K Dspl ARCDAT screen B Bk clr ctrl...

Page 814: ...Sensor or replace the developer Use case When hue variation occurs Adj set operate method N A Display only Display adj set range 0 to 1023 COPIER DISPLAY HT C SGNL B C Dspl ARCDAT screen B C patch cur...

Page 815: ...he developer if not corrected Use case When hue variation occurs Adj set operate method N A Display only Display adj set range 1023 to 1023 COPIER DISPLAY HT C DLTA B Y Dspl of ARCDAT screen B Y densi...

Page 816: ...get value Check the Patch Sensor or replace the developer if not corrected Use case When hue variation occurs Adj set operate method N A Display only Display adj set range 1023 to 1023 DLTA C K Dspl A...

Page 817: ...se Switch SW6 1 close 0 open 0 Not used P005 15 Delivery Paper Full Sensor PS14 1 full 14 Delivery Sensor PS12 1 paper 13 Not used 12 Not used 11 Not used 10 Not used 9 Not used 8 Not used 7 Not used...

Page 818: ...er 2 Not used 1 Not used 0 Not used Address bit Name Symbol Remarks P011 15 Not used 14 Not used 13 ITB Pressure Release Switch SW7 1 closes 0 open 12 Duplex Sensor PS1 1 paper 11 Not used 10 Not used...

Page 819: ...2 Pullout Sensor PS101 1 paper 1 Cassette 2 Paper Surface Sensor PS107 0 full 1 mid 0 Not used Address bit Name Symbol Remarks P023 15 Not used 14 Not used 13 Not used 12 Not used 11 Not used 10 Not u...

Page 820: ...ed 13 Not used 12 Cassette 2 Lifter Motor M104 1 ON 11 Not used 10 Not used 9 Not used 8 Not used 7 Not used 6 Not used 5 Not used 4 Not used 3 Not used 2 Not used 1 Not used 0 Not used T 8 13 Reader...

Page 821: ...COPIER I O ADF R CON P001 Service Mode COPIER I O ADF R CON P001 ADF R CON P001 Address bit Name Symbol Remarks P001 7 Not used 6 Not used 5 Not used 4 Not used 3 Not used 2 Not used 1 DS PS3 1 paper...

Page 822: ...key and press OK key 2 Turn OFF ON the main power switch Caution After the setting value is changed write the changed value in the service label Display adj set range 15 to 15 Unit 0 1 mm Default val...

Page 823: ...enter the value of P PRINT When replacing the Copyboard Glass enter the value of barcode label which is affixed on the glass Use case When replacing the Main Controller PCB When clearing the Reader r...

Page 824: ...setting value is changed write the changed value in the service label Display adj set range 512 to 512 Unit 0 001 line Default value 333 COPIER ADJUST CCD 100 RG RG clr displace crrct 600dpi book mode...

Page 825: ...setting value is changed write the changed value in the service label Display adj set range 512 to 512 Unit 0 001 line Default value 333 COPIER ADJUST CCD 100DF RG RG clr displace crrct 600dpi DADF mo...

Page 826: ...lay adj set range 0 to 2048 Default value 1151 Related service mode COPIER FUNCTION CCD DF WLVL1 DF WLVL2 COPIER FUNCTION MISC P P PRINT COPIER ADJUST CCD DFTAR2 R Shading tgt VL R 2nd reading positio...

Page 827: ...n After the setting value is changed write the changed value in the service label Display adj set range 0 to 100 Unit 1 Default value 100 COPIER ADJUST CCD MTF2 M4 MTF value 4 setting horz scan Cpybrd...

Page 828: ...n After the setting value is changed write the changed value in the service label Display adj set range 0 to 100 Unit 1 Default value 100 COPIER ADJUST CCD MTF2 S1 MTF value 1 setting vert scan Cpybrd...

Page 829: ...n After the setting value is changed write the changed value in the service label Display adj set range 0 to 100 Unit 1 Default value 100 COPIER ADJUST CCD MTF2 S7 MTF value 7 setting vert scan Cpybrd...

Page 830: ...n After the setting value is changed write the changed value in the service label Display adj set range 0 to 100 Unit 1 Default value 100 COPIER ADJUST CCD MTF M4 MTF value 4 setting horz scan DADF Lv...

Page 831: ...n After the setting value is changed write the changed value in the service label Display adj set range 0 to 100 Unit 1 Default value 100 COPIER ADJUST CCD MTF S1 MTF value 1 setting vert scan DADF Lv...

Page 832: ...n After the setting value is changed write the changed value in the service label Display adj set range 0 to 100 Unit 1 Default value 100 COPIER ADJUST CCD MTF S7 MTF value 7 setting vert scan DADF Lv...

Page 833: ...tails To adjust the offset black level of the Scanner Unit on channel 0 in color mode with 300 dpi Use case When replacing the Main Controller PCB clearing the Reader related RAM data Adj set operate...

Page 834: ...value 216 Related service mode COPIER FUNCTION CCD CL AGC Supplement memo It is updated automatically when the value of CL AGC is changed COPIER ADJUST CCD OFST2CL2 Adj CIS ch2 offset color mode 600 d...

Page 835: ...IER ADJUST CCD LED CL B Adj LEDSTOP VL B color mode 300 dpi Lv 1 Details To adjust the lighting time of the blue color LED which is a primary light source of the Scanner Unit in color mode with 300 dp...

Page 836: ...e secondary light source exposes light to the light guide at the right side of CIS at trailing edge side of original at copyboard reading COPIER ADJUST CCD LED CLB2 Adj sec lgt src LEDSTOP VL B clr 30...

Page 837: ...ge side of original at copyboard reading T 8 17 IMG REG COPIER ADJUST IMG REG REG H Y Adj Y color write start pstn horz scan Lv 1 Details To adjust the write start position of yellow color image in th...

Page 838: ...tive by key and press OK key Caution Do not use this at the normal service Display adj set range 128 to 127 Unit 1 line Default value 0 COPIER ADJUST IMG REG REG V K Adj Bk color write start pstn vert...

Page 839: ...sitive by key and press OK key 2 Output a test print in COPIER TEST PG TYPE 6 Grid 3 Perform visual check and repeat the procedures as needed Display adj set range 100 to 100 Unit 1 um Default value 0...

Page 840: ...ation As the value is incremented by 1 degree of distortion is changed by 1 micro m with reference to Y color Use case When distortion occurs in vertical scanning direction Adj set operate method 1 En...

Page 841: ...e instructions from the Quality Support Division Display adj set range 5 to 5 Unit 0 5 Default value 0 COPIER ADJUST DENS HLMT PTC Adj ATR Sensor C dens crrct upr limit Lv 2 Details To adjust the uppe...

Page 842: ...ting value switch negative positive by key and press OK key 2 Turn OFF ON the main power switch Display adj set range 3 to 3 Unit 10 Default value 0 COPIER ADJUST DENS T SPLY M Adjustment of M toner s...

Page 843: ...3 Execute Auto Adjust Gradation Full Adjust Caution Execute the Auto Adjust Gradation first to increase the density If you adjust the offset of the target value fogging might get worse Display adj se...

Page 844: ...Do not use this at the normal service Display adj set range 8 to 8 Default value 0 Related UI menu Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation Full Adjust Quick Adjust HLMT PTK...

Page 845: ...nd then press OK key Display adj set range 0 to 1000 Unit 1 pixel Default value 59 BLANK B Adjustment of trailing edge margin Lv 1 Details To adjust the margin on the trailing edge of paper As the val...

Page 846: ...tment Maintenance Adjust Image Quality Auto Adjust Gradation Full Adjust Adjustment Maintenance Adjust Image Quality Density Adjustment Mode COPIER ADJUST V CONT VCONT C Adj of C color contrast potent...

Page 847: ...is incremented by 1 the fogging removal potential changes by 10 V Fogging is alleviated Coarse image blanking of image edge and carrier adherence are alleviated In a low humidity environment e g wint...

Page 848: ...Auto Adjust Gradation Full Adjust COPIER ADJUST V CONT VBACK2 Y Adj Y fog remov potntl pln rcycl 3 etc Lv 2 Details To adjust the offset of the fogging removal potential Vback for Y color when printi...

Page 849: ...to 5 Unit 5 V Default value 0 Related service mode COPIER ADJUST V CONT VBACK2 Y M C Related UI menu Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation Full Adjust Adjustment Maintenanc...

Page 850: ...Adjustment Maintenance Adjust Image Quality Correct Color Cast T 8 21 PASCAL COPIER ADJUST PASCAL OFST P Y Y density adj at test print reading Lv 1 Details To adjust the offset of Y color test print...

Page 851: ...ty between machines upon user s request Adj set operate method 1 Enter the setting value switch negative positive by key and press OK key 2 Turn OFF ON the main power switch Caution Do not use this at...

Page 852: ...1 Details To adjust the bright area density and color balance of M As the greater value is set the image gets darker Lower the value when the background cannot be read correctly because the density o...

Page 853: ...ative positive by key and press OK key 2 Turn OFF ON the main power switch Caution Do not use this when the machine is operating correctly Display adj set range 8 to 8 Default value 0 Related UI menu...

Page 854: ...y Output the service mode setting values by P PRINT beforehand Display adj set range 8 to 8 Default value 0 Related UI menu Adjustment Maintenance Adjust Image Quality Color Balance COPIER ADJUST COLO...

Page 855: ...the setting value switch negative positive by key and press OK key 2 Turn OFF ON the main power switch Caution Do not use this when the machine is operating correctly Display adj set range 8 to 8 Defa...

Page 856: ...color balance of the high density area of M at PDL print As the greater value is set the image gets darker Use case Do not use this when the machine is operating correctly Adj set operate method 1 Ent...

Page 857: ...tgt crrnt pln rcycl1 2 Lv 2 Details To adjust the offset of the target current value for single Bk color upon primary transfer ATVC control for plain paper 1 2 recycled paper 1 2 which paper width is...

Page 858: ...ecute primary ATVC control Display adj set range 50 to 50 Unit 1 uA Default value 0 Related service mode COPIER FUNCTION MISC P 1ATVC EX COPIER ADJUST HV TR 1TR TGC2 Adj C pry trns ATVC tgt crrnt othe...

Page 859: ...ecute primary ATVC control Display adj set range 50 to 50 Unit 1 uA Default value 0 Related service mode COPIER FUNCTION MISC P 1ATVC EX COPIER ADJUST HV TR 1TR TGC3 Adj C pry trn ATVC tgt crrnt pln r...

Page 860: ...execute primary ATVC control Display adj set range 50 to 50 Unit 2 uA Default value 0 Related service mode COPIER FUNCTION MISC P 1ATVC EX COPIER ADJUST HV TR 2TR N1 1 Sec trn ATVC ctrl ppr allot V p...

Page 861: ...Enter the setting value switch negative positive by key and press OK key Display adj set range 128 to 127 Unit 30 V Default value 0 COPIER ADJUST HV TR 2TR R1 1 Sec trn ATVC ctrl ppr allot V rcycl1 1...

Page 862: ...operate method Enter the setting value switch negative positive by key and press OK key Display adj set range 128 to 127 Unit 30 V Default value 0 COPIER ADJUST HV TR 2TR H1 1 Sec trn ATVC ctrl ppr a...

Page 863: ...e method Enter the setting value switch negative positive by key and press OK key Display adj set range 128 to 127 Unit 30 V Default value 0 COPIER ADJUST HV TR 2TR CP 1 Sec trn ATVC ctrl ppr allot V...

Page 864: ...ate method Enter the setting value switch negative positive by key and press OK key Display adj set range 128 to 127 Unit 30 V Default value 0 COPIER ADJUST HV TR 2TR NC 2 Sec trn ATVC ctrl ppr allotV...

Page 865: ...set operate method Enter the setting value switch negative positive by key and press OK key Display adj set range 128 to 127 Unit 30 V Default value 0 COPIER ADJUST HV TR 2TR EN 2 Sec trn ATVC ctrl p...

Page 866: ...main power switch Caution Use this item only when an image failure occurs Display adj set range 128 to 127 Unit 30 V Default value 0 COPIER ADJUST HV TR T2TR R1 Adj of lead edge weak bias rcycl ppr 1...

Page 867: ...aution Use this item only when an image failure occurs Display adj set range 128 to 127 Unit 30 V Default value 0 COPIER ADJUST HV TR T2TR P Adj of leading edge weak bias postcard Lv 2 Details To adju...

Page 868: ...An image moves downward Top margin becomes smaller An image moves upward When replacing the DC Controller PCB clearing RAM data enter the value of service label Use case When replacing the DC Control...

Page 869: ...lue switch negative positive by key and press OK key Display adj set range 100 to 100 Unit 0 1 mm Default value 0 COPIER ADJUST FEED ADJ ADJ C1RE Write start pstn in horz scan Cst1 2nd Lv 1 Details To...

Page 870: ...1 mm Top margin becomes larger An image moves downward Top margin becomes smaller An image moves upward Use case When adjusting the leading edge margin Adj set operate method Enter the setting value s...

Page 871: ...2 3 and thin paper from the Multi purpose Tray As the value is changed by 1 the leading edge margin is changed by 0 1 mm Leading edge margin becomes smaller An image moves upward Leading edge margin...

Page 872: ...in envelope MP Lv 1 Details To adjust the leading edge margin by changing the timing to turn ON the Registration Motor when feeding envelope from the Multi purpose Tray As the value is changed by 1 th...

Page 873: ...the user points out that it is bothersome to make a setting whenever making an output set this item Display adj set range 23 to 15 Unit 0 1 mm Appropriate target value 8 Default value 8 Related servic...

Page 874: ...rected Since paper levels corresponding to the other scales can be detected almost correctly there is no need to adjust the timing of switching COPIER ADJUST CST ADJ CST VLM3 Adj Cassette 3 level dete...

Page 875: ...t criteria for text photo front side Lv 1 Details To set the judgment level of text photo original in Text Photo Map mode As the value is increased the original tends to be detected as a photo documen...

Page 876: ...lue is set the judgment area is widen Use case When adjusting the area which counts the pixel to judge the color presence in ACS mode at DADF reading Adj set operate method 1 Enter the setting value s...

Page 877: ...STALL E RDS Set use no use of Embedded RDS function Lv 1 Details To set whether to use the Embedded RDS function Use case When using Embedded RDS Adj set operate method 1 Enter the setting value and t...

Page 878: ...0 Supplement memo Embedded RDS Function to send device information such as the device counter failure and consumables to the sales company s server via SOAP protocol COPIER FUNCTION INSTALL CNT INTV S...

Page 879: ...witch Display adj set range 0 to 1 0 OFF 1 ON Default value 1 T 8 28 CCD COPIER FUNCTION CCD DF WLVL1 White level adj in book mode color Lv 1 Details To adjust the white level for copyboard scanning a...

Page 880: ...oller can be prevented Use case When replacing the Secondary Transfer Outer Roller Adj set operate method Select the item and then press OK key Caution Be sure to execute this item to the roller which...

Page 881: ...ion Adj set operate method Enter the value and then press OK key Display adj set range 1 to 23 1 CL Drum Motor M01 2 Bk Drum_ITB Motor M02 3 Developing Motor M03 4 Fixing Motor M04 5 Cassette 1_Multi...

Page 882: ...elect the item and then press OK key 2 Turn OFF ON the main power switch COPIER FUNCTION CLEAR ADRS BK Clear of address book Lv 1 Details To clear the address book data Use case When clearing the addr...

Page 883: ...ertificate and CRL Lv 2 Details To simultaneously delete the key pair certificate and CRL which are additionally registered by the user and return to the default state Use case When a service person r...

Page 884: ...OK key Related UI menu Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation Quick Adjust Adjustment Maintenance Adjust Image Quality Auto Correct Color Mismatch USBM CLR Initialize USB ME...

Page 885: ...nd then press OK key Caution Be sure to use A4 LTR size plain paper recycled paper Display adj set range During operation ACTIVE When operation finished normally OK TRS DATA Moving memory reception da...

Page 886: ...r of jobs printed Use case When printing the print job history with detailed information Adj set operate method Select the item and then press OK key Caution Be sure to use A4 LTR size plain paper rec...

Page 887: ...erated when picking up paper plain paper thin paper etc from DADF at 1 1 speed When 1 is set noise is alleviated but productivity is decreased A4R 35 ppm 32 2 ppm The setting is not applied to pickup...

Page 888: ...ller PCB for troubleshooting at the time of trouble occurrence Adj set operate method Select the item and then press OK key Caution During operation the setting data changes by manual or automatic adj...

Page 889: ...ing the operation setting file of the setting value from the Main Controller the conditions written in the file are set When setting a new condition is necessary read the operation setting file provid...

Page 890: ...ether archive file of the debug log including character strings specified in LOG TRIG exists or not Use case When checking the debug log automatically stored Adj set operate method Select the item and...

Page 891: ...t country regn lang location ppr size Lv 1 Details To set the country region language location paper size configuration for multiple system software in HDD Use case Upon user s request Adj set operate...

Page 892: ...TION FNC SW DMAX SW Setting of D max control timing Lv 2 Details To set the D max control execution timing When the density variation is not within the requested range at continuous output of a large...

Page 893: ...the main power switch Display adj set range 0 to 1 0 Following the current setting 1 Image reduction Default value 0 COPIER OPTION FNC SW SJB UNW Reserve upper limit of secure print job Lv 2 Details...

Page 894: ...mode Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Caution Be sure to select 1 or 2 with PSWD SW in advance Display adj set range 1 to 999...

Page 895: ...s Use case When allowing the administrator to update the firmware using a file Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj se...

Page 896: ...date linked with CDS When 1 is set the periodical update setting screen is displayed in Settings Registration menu and Register Update Software menu on RUI When 2 is set the periodical update can be p...

Page 897: ...wer switch Display adj set range 0 to 3 0 Compatible in a conventional manner 1 RFC compatible 2 to 3 Not used Default value 0 Supplement memo RFC Document of Internet related technical standards NVT...

Page 898: ...service mode COPIER COUNTER LF K DRM LF COPIER OPTION FNC SW D DLV CL Set YMC Drum auto dvry alarm notice tmg Lv 1 Details To set the timing to notify the auto delivery alarm for the Drum Unit Y M C...

Page 899: ...e 0 COPIER OPTION FNC SW R DR FAN Adj Right Door Unit Fan airflow amount Lv 2 Details To set the rotation speed of the Right Door Unit Fan during printing When 2 is set the heat exhaust efficiency is...

Page 900: ...mode To reduce the drive noise from the fan increase the value The machine is more likely to enter eco mode Use case When changing the temperature to shift to eco mode When any problem sticking of del...

Page 901: ...the tray at the time of 2 sided printing using thin paper plain paper 1 recycled paper 1 Adj set operate method Enter the setting value and then press OK key Caution When 1 is set in a high temperatur...

Page 902: ...range 0 to 1 0 Hide 1 Display Default value 1 COPIER OPTION DSPLY SW T LW LVL Dspl timing of toner level warning mssg Lv 2 Details To set the threshold value of residual toner in the toner bottle Whe...

Page 903: ...isplay Settings Display Remaining Toner Error Message COPIER OPTION DSPLY SW HPFL DSP ON OFF pln 3 rcycl 3 hvy 1 2 3 mode Lv 1 Details To set whether to display the modes for plain paper 3 recycled pa...

Page 904: ...ect of cleaning inside the main unit for condensation prevention When 0 is set cleaning inside the main unit is not executed When 1 to 3 is set an item for condensation prevention is displayed in Sett...

Page 905: ...case When the customer replaces the parts Adj set operate method Enter the setting value and then press OK key Display adj set range 0 to 1 0 Hide 1 Display Default value 0 Related UI menu Settings R...

Page 906: ...lure occurs when setting an extreme value Display adj set range 2 to 2 2 10 deg C 1 5 deg C 0 0 deg C 1 5 deg C 2 10 deg C Unit 5 deg C Default value 0 COPIER OPTION IMG FIX TMP TBL4 Fixing control te...

Page 907: ...o 2 2 10 deg C 1 5 deg C 0 0 deg C 1 5 deg C 2 10 deg C Unit 5 deg C Default value 0 COPIER OPTION IMG FIX FXS TMP3 Image leading edge control temp heavy 2 Lv 1 Details To set the offset of image lead...

Page 908: ...value Display adj set range 2 to 2 2 10 deg C 1 5 deg C 0 0 deg C 1 5 deg C 2 10 deg C Unit 5 deg C Default value 0 COPIER OPTION IMG FIX FXST2 N2 Set of ITOP wait time Plain ppr in LL Ev Lv 1 Details...

Page 909: ...0 deg C 1 5 deg C 2 10 deg C Unit 5 deg C Default value 0 COPIER OPTION IMG FIX FXS TMP7 Image leading edge control temp pln 2 Lv 1 Details To set the offset of image leading edge control temperature...

Page 910: ...er the setting value switch negative positive by key and press OK key 2 Turn OFF ON the main power switch Caution Be sure to change the value a little at a time Otherwise offset image failure occurs w...

Page 911: ...eme value Display adj set range 2 to 2 2 10 deg C 1 5 deg C 0 0 deg C 1 5 deg C 2 10 deg C Unit 5 deg C Default value 0 COPIER OPTION IMG FIX FXS TM13 Image leading edge control temp rcycl 2 Lv 1 Deta...

Page 912: ...hange the value a little at a time Otherwise offset image failure occurs when setting an extreme value Display adj set range 2 to 2 2 10 deg C 1 5 deg C 0 0 deg C 1 5 deg C 2 10 deg C Unit 5 deg C Def...

Page 913: ...comes weak Display adj set range 0 to 5 0 0 V 1 100 V 2 200 V 3 300 V 4 400 V 5 500 V Unit 100 V Appropriate target value 0 Default value 0 Related service mode COPIER OPTION IMG DEV ADJ VPPN ADJ VPP3...

Page 914: ...changes by 0 5 kV Decrease the value when fogging bias leak high density occurs Use case When an image failure carrier adherence ring marks etc occurs Adj set operate method 1 Enter the setting value...

Page 915: ...efault value 0 COPIER OPTION IMG DEV TNNEWCNT Set of new Toner Container check times Lv 2 Details To set the number of times to execute the new Toner Container check sequence As the value is larger wh...

Page 916: ...ntrol that is executed at paper interval in DADF mode Reduce the value in the case of frequent display of cleaning instruction at the time of dust detection As the value is smaller the dust is less de...

Page 917: ...ay adj set range 0 to 2 0 Small granularity low dot stability 1 Small granularity low dot stability color mode Large granularity high dot stability B W mode 2 Large granularity high dot stability Defa...

Page 918: ...that has been scanned by D half control of full correction at the time of D half control other than full correction Use case At image adjustment Adj set operate method 1 Enter the setting value and t...

Page 919: ...ess Paper For EU Default value JP 1 USA 2 EUR 3 AU 1 CN 1 KR 1 TW 1 ASIA 1 Related UI menu Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation Full Adjust COPIER OPTION IMG MCON AST SEL...

Page 920: ...mented by 1 the temperature is increased by 2 deg C from the initial setting temperature Use case When uneven gloss occurs at paper edge When improving productivity Adj set operate method Enter the se...

Page 921: ...When changing the temperature to shift to paper interval 25 cpm mode When any problem toner adhesion etc occurs Adj set operate method Enter the setting value and then press OK key Display adj set ran...

Page 922: ...e switch negative positive by key and press OK key Caution Do not use this when the machine is operating correctly Display adj set range 3 to 5 Unit 10000 mm Default value 0 ITB CL L Set toner band le...

Page 923: ...prevented but fixing might be deteriorated in a low temperature environment Because paper interval is widened at 2 3 speed productivity is not changed This service mode is enabled only when feeding p...

Page 924: ...ION NETWORK STS PORT ON OFF of TOT sync status comctn port Lv 2 Details To set ON OFF for Inquiry Response sync mode status communication port with T O T Select 1 ON in the case of connecting the PC a...

Page 925: ...to be used for e mail transmission At the time of e mail transmission this protocol executes authentication of the user account and the password between the SMTP server and the user to approve e mail...

Page 926: ...case Upon user s request Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 Notified 1 Not notified Default value...

Page 927: ...Pv4 1 IPv6 Default value 1 COPIER OPTION NETWORK PROXYRES Setting of proxy response to Windows Lv 2 Details To set whether to provide proxy response or return the device status when an inquiry is rece...

Page 928: ...ails To set the condition to shit to sleep mode When 0 is set 10base T standby is executed therefore standby power 1W can be realized When 1 is set the machine enters sleep mode after negotiation same...

Page 929: ...Use case When executing FTP SEND against the OS which supports authentication of the FTP port 113 while the IP filter is enabled Adj set operate method 1 Enter the setting value and then press OK key...

Page 930: ...OPIER OPTION NETWORK VLAN PKT No of VLAN participation packet to send Lv 2 Details To set the number of packets for participating in VLAN 3 sets of packets multiplied by the setting value are sent Use...

Page 931: ...ue switch negative positive by key and press OK key 2 Turn OFF ON the main power switch Caution Be sure to change the value a little at a time Otherwise offset image failure occurs when setting an ext...

Page 932: ...s OK key 2 Turn OFF ON the main power switch Caution Use this mode only when specific instructions are given Display adj set range 00000000 to 11111111 Default value 0 COPIER OPTION CUSTOM RDEV SP5 RC...

Page 933: ...ain power switch Display adj set range 0 to 999 0 Not registered Default value Refer to the specification of counter display because it differs according to the model or the location COPIER OPTION USE...

Page 934: ...PTION USER P CRG LF ON OFF of Drum Unit life warning display Lv 1 Details To set whether to display a warning message when the Drum Unit reaches its life By selecting 1 a warning message is displayed...

Page 935: ...ch Display adj set range 0 to 2 0 Based on Auto ACS Printer Driver settings 1 Color mode 2 B W mode Default value JP 0 USA 0 EUR 2 AU 0 CN 0 KR 0 TW 0 ASIA 0 Related UI menu Function Settings Copy Sel...

Page 936: ...nabled Default value 0 Related UI menu Function Settings Send E Mail I Fax Settings Maximum Data Size for Sending Supplement memo Specify the upper limit value for transmission data size in Settings R...

Page 937: ...hen press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 OFF 1 ON Default value 0 Supplement memo Connection Connection to be established through network between multiple ho...

Page 938: ...to the next 3 Not equivalent to the next 4 Starts with the next 5 Finishes with the next Default value 4 Related service mode COPIER OPTION USER LDAP DEF Supplement memo LDAP Lightweight Directory Acc...

Page 939: ...gistering LDAP server enables to search e mail address etc from LDAP server and the result can be registered in the Address Book etc Registration is available by the following Set Destination Register...

Page 940: ...d 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 OFF 1 ON Default value 0 COPIER OPTION USER STPL MAX Set of max number of sheets fo...

Page 941: ...switch Display adj set range 0 to 1 0 Hide 1 Display Default value 0 Related UI menu Preferences External Interface USB Settings Use MEAP Driver for USB Infrared Device COPIER OPTION USER POL SCAN Ds...

Page 942: ...rk scan when iW SAM is enabled When 1 is set the network scan is enabled Use case When the operation restriction is cleared at the time of iW SAM Adj set operate method 1 Enter the setting value and t...

Page 943: ...and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 Hide 1 Display Default value 0 Supplement memo If selecting service mode data as the target data of export on...

Page 944: ...Setting of Cst4 paper size A5R STMTR Lv 1 Details To set the paper size A5R STMTR used in Cassette 4 Use case When setting the paper size for the Cassette 4 Adj set operate method Enter the setting v...

Page 945: ...gs A5R STMTR Paper Selection T 8 52 ACC COPIER OPTION ACC COIN Setting of charge management Lv 1 Details To set charging management method Use case At installation of Coin Manager Adj set operate meth...

Page 946: ...cy unit no fractional unit 6 No currency unit with fractional unit Default value 0 COPIER OPTION ACC MIN PRC Set of Coin Manager minimum price Lv 1 Details To set the minimum amount to be handled with...

Page 947: ...When executing normal PDL print in external charge mode Adj set operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 Cance...

Page 948: ...ment TR SEND Trns license key dspl of SEND function Lv 2 Details To display transfer license key to use SEND function when the function is disabled with license transfer Use case When replacing the HD...

Page 949: ...DF 2 Enter 0 and then press OK key The transfer license key is displayed under TR EXPDF Caution This mode is enabled when SEND function is installed for Japan Display adj set range 24 digits Supplemen...

Page 950: ...VNC 2 Enter 0 and then press OK key The transfer license key is displayed under TR VNC Display adj set range 24 digits COPIER OPTION LCNS TR ST WEB Install state dspl Web Access Software Lv 2 Details...

Page 951: ...digits COPIER OPTION LCNS TR ST TSPDF Install state dspl of time stamp PDF JP Lv 2 Details To display installation state of time stamp PDF transmission function JP only when disabling the function wit...

Page 952: ...press OK key The transfer license key is displayed under TR SCPDF Caution This mode is enabled when SEND function is installed Display adj set range 24 digits COPIER OPTION LCNS TR ST AMS Installatio...

Page 953: ...CL 2 Enter 0 and then press OK key The transfer license key is displayed under TR PCL Display adj set range 24 digits COPIER OPTION LCNS TR ST PSLI5 Installation state display of PS UFR II Lv 2 Detail...

Page 954: ...t operate method 1 Select ST PSPCL 2 Enter 0 and then press OK key The transfer license key is displayed under TR PSPCL Display adj set range 24 digits COPIER OPTION LCNS TR ST PCLUF Install state dsp...

Page 955: ...splay adj set range 24 digits COPIER OPTION LCNS TR ST HDCR2 Install state dspl HDD Init All Data Set Lv 2 Details To display installation state of HDD Initialize All Data Settings when disabling the...

Page 956: ...n replacing the device Adj set operate method 1 Select ST REPDF 2 Enter 0 and then press OK key The transfer license key is displayed under TR REPDF Display adj set range 24 digits COPIER OPTION LCNS...

Page 957: ...PCL Font Set when disabling the function with license transfer Use case When checking whether PCL Font Set is installed Adj set operate method 1 Select ST OPFNT 2 Enter 0 and then press OK key When i...

Page 958: ...nter the setting value and then press OK key Display adj set range 0 to 1 0 Used 1 Not used DENS Y Adj of Y color density at test print Lv 1 Details To adjust Y color density when performing test prin...

Page 959: ...ing value and then press OK key Display adj set range 0 to 1 0 Not output 1 Output Default value 1 F M SW Setting of PG full color single color Lv 1 Details To set for the output in full color monochr...

Page 960: ...ment memo Remote host address IP address of PC terminal in network Loopback address 127 0 0 1 Checking TCP IP of this machine is available because the signal is returned before NIC NIC Network interfa...

Page 961: ...s To count up when the paper is delivered outside the machine according to the charge counter at FAX reception Large size 1 small size 1 Use case When checking the counter Display adj set range 0 to 9...

Page 962: ...99999999 Unit 1 sheet Default value 0 C4 Cassette 4 pickup total counter Lv 1 Details Large size 1 Small size 1 Use case When checking the Pickup counter Display adj set range 0 to 99999999 Unit 1 she...

Page 963: ...time MF Multi purpose Tray jam counter Lv 1 Details Checking the jam counter of Multi purpose Tray Use case When checking the jam counter of Multi purpose Tray Display adj set range 0 to 99999999 Uni...

Page 964: ...ry one rotation of Toner Stirring Screw Use case When checking the usage status of toner Display adj set range 0 to 99999999 Unit 1 block Default value 0 ALLPW ON For R D HDD ON Number of HDD start up...

Page 965: ...after replacement Display adj set range 0 to 99999999 Default value 0 TR BLT ITB parts counter Lv 1 Details 1st line Total counter value from the previous replacement 2nd line Estimated life Use case...

Page 966: ...enter the value and then press OK key Caution Clear the counter value after replacement Display adj set range 0 to 99999999 Unit 1 sheet Default value 0 COPIER COUNTER DRBL 1 M SP RL Multi purpose Tr...

Page 967: ...tem enter the value and then press OK key Caution Clear the counter value after replacement Display adj set range 0 to 99999999 Default value 0 COPIER COUNTER DRBL 1 HOPPER M Hopper M parts counter Lv...

Page 968: ...line Estimated life Use case When checking the consumption level of parts replacing the parts Adj set operate method To clear the counter value Select the item and then press Clear key To change the e...

Page 969: ...e 0 COPIER COUNTER DRBL 2 C3 SP RL Cassette3 Separation Roller prts counter Lv 1 Details 1st line Total counter value from the previous replacement 2nd line Estimated life Use case When checking the c...

Page 970: ...ter the value and then press OK key Caution Clear the counter value after replacement Display adj set range 0 to 99999999 Unit 1 sheet Default value 0 C2 FD RL Cassette2 Feeding Roller prts counter Lv...

Page 971: ...IGH 7 or higher Use case When checking distribution of video count Adj set operate method N A Display only Supplement memo Video count The number of sheets for each image ratio classification LOW MID...

Page 972: ...life in percentage When a new part is set the value becomes 0 Use case When checking the life of Drum Unit Display adj set range 0 to 999 Unit 1 C DRM LF Display of Drum Unit C life Lv 1 Details To di...

Page 973: ...e method Enter the setting value switch negative positive by key and press OK key Caution Be sure to use DOCSTDUP for the front side at the time of 2 sided reading Display adj set range 30 to 30 Unit...

Page 974: ...n replacing the Main Controller PCB clearing RAM data enter the value of service label Use case When installing DADF When replacing the Main Controller PCB clearing RAM data Adj set operate method Ent...

Page 975: ...dj set operate method 1 Select the item and then press OK key It is driven for approximately 5 seconds and is automatically stopped 2 Press OK key The operation check is completed Caution Be sure to p...

Page 976: ...key and press OK key Caution Be sure to make an adjustment according to the paper width the user uses and degree of curl Display adj set range 20 to 20 Unit 0 25 mm Default value 0 T 8 71 OPTION SORT...

Page 977: ...operate method 1 Enter the setting value and then press OK key 2 Turn OFF ON the main power switch Display adj set range 0 to 1 0 Hide 1 Display Default value 0 MENU 4 Not used TR DSP Hide dspl of ton...

Page 978: ...ow to check this Installation Procedure Installation Document Scan Lock Kit B1 Serial Interface Kit K2 Copy Control Interface Kit A1 Copy Card Reader F1 IC Card Reader BOX A1 HDD Data Encryption Kit C...

Page 979: ...procedure 1x 1x 1x Install Screw Packaged Item Remove Tighten Loosen 1x Connect Connector Disconnect Install Harness Common for Guides and Clamps Remove 1x 1x 1x 1x Connect Power Cord Disconnect Check...

Page 980: ...ls of installation procedure chapter on Installation in the Service Manual CAUTION An error occurs when the license is installed before installing the Image Analysis Board so make sure to install the...

Page 981: ...Hooks NOTE For following steps proceed to step 2 in the case of the machine with the installed Cassette Feeding Unit and proceed to step 4 in the case of the machine without the installed Cassette Fee...

Page 982: ...Protrusion F 9 6 F 9 7 6 Remove the small cover of the Controller Box Cover Removed small cover of the Controller Box Cover will be used in step 13 1 Screw Removed Screw will be used in step 13 1x 7 R...

Page 983: ...ct the 4 PCB Spacers NOTE Be sure to connect the PCB spacers to improve work efficiency 3x F 9 10 F 9 11 10 Install the 4 PCB Spacers as shown in the figure NOTE Be sure to install the PCB Spacers in...

Page 984: ...n Procedure 12 Install the Image Analysis Board 1 Connector 4 Screws TP M3x6 4x 1x TP M3x6 F 9 14 13 Return the covers to their original positions Without Cassette feeding Unit Controller Box Cover 1...

Page 985: ...Cover 5 screws Connecting Plate 1 Knurled Screw 2 Face Covers Reader Rear Cover 1x 1x 1x 5x 2x F 9 16 Checking after Installation 1 Connect the power plug of the host machine to the power outlet 2 Tur...

Page 986: ...rface Kit Copy Control Interface Kit Copy Card Reader Check Items when Turning OFF the Main Power Check that the main power switch is OFF Turn OFF the main power switch of the host machine Check that...

Page 987: ...n Procedure Preparation before Installation Copy Control Interface Kit A1 2 D SUB Support Plate X 1 5 IA Harness Protection Sheet X 1 3 Washer large X 2 4 Hexagonal Screw Washer Small Nut X 2 1 CC VI...

Page 988: ...the case of the machine without the installed Cassette Feeding Unit 2 Remove 2 Face Covers Removed 2 Face Covers will be used in step 1 of after Installation 1 Claw each 3 Remove 1 Connecting Plate Re...

Page 989: ...oved Screw will be used in step 1 of after Installation 1x 7 Remove the Controller Box Cover 2 Connectors Removed 2 Connectors will be used in step 1 of after Installation 1 Screw Removed Screw will b...

Page 990: ...terface Kit A1 3 Install the Serial RS Conversion Board 1 Connector 2 Hexagon Screws 2 Washers 2 Screws Use the screws removed in step 1 4x F 9 29 Installing the Copy Control Interface Kit A1 1 Remove...

Page 991: ...Cable to the Main Controller PCB 2 Hexagon Screws Nuts will not be used 2 Spring Washers Small 2 Washers Large 1 Connector CAUTION Install the CC VI Cable in the direction shown in the figure F 9 32 2...

Page 992: ...Control Interface Kit A1 Installation Procedure After Installation Without Cassette feeding Unit Controller Box Cover 1 screw 2 Connectors Small Cover of the Controller Box Cover 1 screw Rear Cover 5...

Page 993: ...the Main Power Check that the power of the host machine is OFF 1 Turn OFF the main power switch 2 Check that display in the Control Panel and the lamp of the main power are turned off then disconnect...

Page 994: ...e Drawing F 9 38 Installation Procedure CAUTION After installing the Copy Card Reader F1 enter the card number to be used in the following service mode Level 1 COPIER FUNCTION INSTALL CARD Otherwise t...

Page 995: ...emove 2 Face Covers Removed 2hen installing at the same time with the Finisher be sure to install it before installing the Optional Harness Cover Face Covers will be used in step 10 1 Claw each 3 Remo...

Page 996: ...Controller Box Cover Removed Controller Box Cover will be used in step 10 2 Connectors Removed 2 Connectors will be used in step 10 1 Screw Removed Screw will be used in step 10 10 Hooks CAUTION When...

Page 997: ...tte feeding Unit Controller Box Cover 1 Screw 2 Connectors Small Cover of the Controller Box Cover 1 screw Rear Cover 5 Screws Reader Rear Cover 1x 1x 5x 2x F 9 47 With Cassette feeding Unit Controlle...

Page 998: ...ews will be used in step 12 12 Install the Lower Cover of the Card Reader Unit 1 Screw Use the screws removed in step 11 1x 1x 13 Remove the short connector from the connector of the Card Reader Unit...

Page 999: ...ctor 1 Edge Saddle CAUTION Be sure that the core is inside the Edge Saddle 1x 1x 16 Remove the 2 Face Seals from the right side of the host machine Removed Face Seals will not be used F 9 52 F 9 53 17...

Page 1000: ...install the Connector Cover 1 Screw TP M3x6 NOTE To ensure that the connector does not become disconnected be sure to place the tie wrap of the Card Reader External Relay Harness on the inside of the...

Page 1001: ...vel 2 COPIER OPTION FNC SW CARD RNG 3 Enter the card number to be used 1 to 2001 in the following service mode Level 1 COPIER FUNCTION INSTALL CARD Enter the smallest card number to be used by the use...

Page 1002: ...ving the Equipment in the chapter Parts Replacement and Cleaning of Service Manual for Staple Finisher S1 When installing at the same time with the Copy Card Reader be sure to install this equipment f...

Page 1003: ...eader Support Plate X 1 4 DPSheet For Europe X 1 5 DP Sheet For Japan X 1 6 Sponge Sheet X 2 7 Cord Guide X 1 8 Wire Saddle Large X 2 9 Wire Saddle Small X 3 11 Screw P Tightening M3x8 X 2 10 Screw TP...

Page 1004: ...all the IC Card Reader Support Plate to the IC Card Reader Box Unit Lower Cover 4 Screws TP M3x6 2 Bosses NOTE When installing the IC Card Reader Mount Plate be sure to install as shown in the figure...

Page 1005: ...nd proceed to step 7 in the case of the machine without the installed Cassette Feeding Unit 5 Remove 2 Face Covers Removed 2 Face Covers will be used in step 22 1 Claw each 6 Remove 1 Connecting Plate...

Page 1006: ...side with a flat blade screwdriver Removed Small Cover will not be used CAUTION When removing the cover do not insert a screwdriver in the oval hole F 9 74 F 9 75 10 Install the IC Card Reader Box Uni...

Page 1007: ...ine 12 Install the 2 Wire Saddles Small to the host machine in the positions shown in the figure 13 Pass the cable of the Card Reader sales company s option through the hole in the IC Card Reader Box...

Page 1008: ...e 3x 1x F 9 82 17 Secure the cable of the Card Reader sales company s option Cable Guide 3 Wire Saddles Small 5x 18 Place the Sponge Sheet between the IC Card Reader Box Unit Lower Cover and Card Read...

Page 1009: ...he Card Reader sales company s option and install the IC Card Reader Box Upper Cover 2 Hook 1 Claw NOTE Insert the DP Sheet for Europe to the hole of IC Card Reader Box Unit Lower Cover with the illus...

Page 1010: ...ing to the Host Machine 22 Return the covers to their original positions Without Cassette feeding Unit Left Lower Cover 3 Screws Close the Front Cover Rear Cover 5 Screws Reader Rear Cover 5x 3x F 9 8...

Page 1011: ...e the claw on Bottom Cover of the IC Card Reader Box Unit by pinching it in the direction of the arrow Removed Bottom Cover of the IC Card Reader Box Unit will not be used 4 Claws Bottom Cover Lower C...

Page 1012: ...Cover Removed Reader Rear Cover will be used in step 14 2 Hooks 2 Claws F 9 92 F 9 93 NOTE For following steps proceed to step 6 in the case of the machine with the installed Cassette Feeding Unit and...

Page 1013: ...talling to the Finisher 8 Remove the 5 Screws of the Rear Cover Removed 5 screws will be used in step 14 5x 9 Remove the Rear Cover Removed Rear Cover will be used in step 14 2 Protrusion F 9 96 F 9 9...

Page 1014: ...rd Reader BOX A1 Installation Procedure When Installing to the Finisher 12 Connect the USB put the Speaker Cable through the Cord Guide install the cover of the guide and secure the cable 2 Wire Saddl...

Page 1015: ...Reader BOX A1 Installation Procedure When Installing to the Finisher 14 Return the covers to their original positions Without Cassette feeding Unit Rear Cover 5 Screws Reader Rear Cover 5x F 9 102 Wi...

Page 1016: ...ver and install the Optional Harness Cover 2 Hooks 1 Claw 2 Protrusions NOTE Be sure that 2 hooks of Finisher are properly hooked to holes of the Optional Harness Cover F 9 104 16 Install the Optional...

Page 1017: ...ure to adjust the number of Sponge Sheets 1 or 2 sheets according to how the cable of the Card Reader is stored Work the cable to make sure that the IC Card Reader Box Upper Cover fits securely in ste...

Page 1018: ...talling the Encryption Board Execute the following service mode level 1 COPIER FUNCTION INSTALL HD CRYP Check Items when Turning OFF the Main Power Check that the main power switch is OFF 1 Turn OFF t...

Page 1019: ...TPM Yes 3 Encryption keys protected by the TPM No Web Access setting information Yes 4 Quick Menu information Yes 1 It can be backed up only by using remote UI 2 Only when the MEAP application has a...

Page 1020: ...pplications If MEAP applications are installed the data retained by the MEAP applications and their licenses will be erased This is not a concern if no MEAP applications are installed If the MEAP appl...

Page 1021: ...Click User Control 4 Click Select All and click Export 5 Click Start Export with the default file format and character encoding selected 6 Follow the instructions on the screen to specify the location...

Page 1022: ...yption Kit C6 Backup Procedure Reference Import export by service mode external 2 Log in to service mode and press BACKUP 3 Select LIST after the screen moves to BACKUP F 9 111 F 9 112 4 When saving t...

Page 1023: ...e middle of a password Password is case sensitive Limitations regarding the DCM data no password The exporting data cannot import from remote UI without appointing a password You can import only from...

Page 1024: ...n the root folder of the USB memory device Do not change the extension from DCM only DCM files can be recognized It is desirable to connect the USB memory device before entering service mode Overall f...

Page 1025: ...ess OK 5 The names of dcm files referred to in the external USB flash drive are displayed F 9 122 F 9 123 6 Select SELECT Enter the selection number displayed on the left side of the file to be select...

Page 1026: ...K Clickhere Note is displayed on the right side of the file to indicate that the selection of the file has been confirmed is displayed after the password is entered F 9 126 F 9 127 9 After entering th...

Page 1027: ...Hooks NOTE For following steps proceed to step 2 in the case of the machine with the installed Cassette Feeding Unit and proceed to step 4 in the case of the machine without the installed Cassette Fee...

Page 1028: ...r Cover will be used in step 16 2 Protrusion F 9 133 F 9 134 6 Remove the small cover of the Controller Box Cover Removed small cover of the Controller Box Cover will be used in step 16 1 Screw Remove...

Page 1029: ...e from the HDD The removed cables will not be used 2 Connectors 1 Wire Saddle Close as the Wire Saddle will not be used 2x 1x 9 Install the Encryption Board to the Controller Cover 4 Screws TP M3x6 4x...

Page 1030: ...onnect it to the connector of the Encryption Board 2x 1x F 9 141 F 9 142 14 Connect the connector of the Signal Cable 250mm A HDD Sig to the HDD secure it with the Harness Guide and connect it to the...

Page 1031: ...rew 2 Connectors Small Cover of the Controller Box Cover 1 screw Rear Cover 5 screws Reader Rear Cover 1x 1x 5x 2x F 9 145 Without Cassette feeding Unit Controller Box Cover 1 screw 2 Connectors Small...

Page 1032: ...the SST 6 Connect the USB memory device to the host machine and start the host machine with download mode in safe mode 7 Press keys on the Control Panel in the order shown below 4 Clear Format 2 Flash...

Page 1033: ...Security Version display the version information of the security chip from Check Device Configuration on the Control Panel and show the system administrator that 2 00 or 2 01 is displayed for the Can...

Page 1034: ...e where the system software for the host machine has been registered using the SST Unless the LMS of Andale Font included in the kit is enabled the installed font cannot be used Counter Key Check Devi...

Page 1035: ...re which has been registered in the SST in the USB memory device Preparation Requirements PC with SST Ver 4 72 or later installed USB memory storage device Requirements for USB memory storage device I...

Page 1036: ...national Font Set B1 Installation Procedure Register Andale Font in the USB memory device 5 Select the drive removable disk where the USB memory storage device storage device is inserted F 9 152 F 9 1...

Page 1037: ...later F 9 156 F 9 157 Register Andale Font in the host machine Connection Preparation Item to prepare A USB memory device where the system software for this machine has been registered Procedure 1 If...

Page 1038: ...a USB memory storage device is failed within the time period In such a case use another USB memory storage device Downloading Andale Font 1 Select 1 Select Version Root Menu USB 1 Select Version 4 Cl...

Page 1039: ...he settings Output the font list and check that the font has been added Function Settings Printer Output Report PCL Font List NOTE Unless the LMS of Andale Font included in the kit is enabled the inst...

Page 1040: ...Service Tools General Circuit Diagram Backup Data Detail of HDD partition Soft counter specifications Removal Appendix...

Page 1041: ...l No Ctgr Appearance Remarks Digital multimeter FY9 2002 A Used as a probe extension when making electrical checks Tester extension pin FY9 3038 A Tester extension pin L shaped FY9 3039 A Use for elec...

Page 1042: ...OLD1 1 2 J25 1 2 3 J26 J70DH 1 2 3 4 J7021 9 8 2 3 4 5 6 1 7 J120 9 8 2 3 4 5 6 1 7 J7010 2 3 4 5 1 J72M 2 3 1 J901 2 1 J100 2 3 4 1 J22F 2 3 4 1 J22M 2 3 4 5 1 J72F 2 3 4 1 J7003 2 3 4 5 1 J108 2 3 4...

Page 1043: ...LA J2510DA 3 2 1 4 6 5 J2510LWH 15 14 13 12 11 10 9 8 2 3 4 5 6 1 7 J15L J22DH 7 1 6 5 4 3 2 8 9 J22L 15 14 13 12 11 10 9 8 2 3 4 5 6 1 7 J15D 9 8 2 3 4 5 6 1 7 J22D 6 5 4 3 2 1 J60D 1 2 3 J2303 1 2 3...

Page 1044: ...5 10 9 8 2 3 4 5 6 1 7 J6D 1 2 3 J2223 17 16 15 14 13 12 11 10 9 8 2 3 4 5 6 1 7 J8L 1 2 3 J5L 1 2 J2226 J2226H J2220H 1 2 3 J2217 1 2 3 1 2 3 J2219 J2219H 2 1 1 2 3 4 5 J13L 1 2 3 4 5 J13D J2228H J22...

Page 1045: ...D GND GND GND IMG1L GATX IMG1L GARX GND INT IMG1L TOP LASER CND LASER CND GND 13 12 11 10 9 8 2 3 4 5 6 1 7 J208 11 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 10 9 8 7 6 5 4 3 2 1 J6001 1 2 3 4 5...

Page 1046: ...SET_RST_FAX_N USB_PP3 USB_PN3 3 3VR_FAX 1 2 3 4 5 6 7 1 2 3 4 5 6 7 J21 2 3 1 J6006 2 3 1 J5 3 4 5 6 1 2 J402 2 1 J4 1 2 J7 2 1 J73M 2 3 4 1 J74M 2 3 4 1 J74F 2 3 1 2 1 J4 2 3 4 5 6 7 1 J401 2 3 4 5 6...

Page 1047: ..._LEG SATA_RxP2_LEG J2 J20 J510 J510 J7008 J7018 J509 J3 3 3VU 2 1 2 3 4 5 6 7 1 J150 2 3 1 J555 2 3 1 J603 2 3 4 1 J333 2 3 4 1 J180 3 4 5 6 1 2 J222 3 4 5 6 1 2 2 3 4 5 1 1 2 3 J15 2 3 4 1 2 3 4 5 1...

Page 1048: ...ED_ST_G LED_TA_G 5V GND TXCLKOUT TXCLKOUT LCD_ON POWER_LED TXOUT0 TXOUT1 TXOUT1 TXOUT2 TXOUT2 GND GND TXOUT0 UI_PRDY N C RxD TxD RESET_UI SOFT_SW 1 4 4 TTP_L TTP_R TTP_D TTP_U J1001 J4 18 16 1 2 3 4 5...

Page 1049: ...VIN9 VIN10 A B B A END1 5 4 3 2 1 6 3 2 1 1 2 3 J923 3 4 5 6 1 2 J922 2 3 4 1 J905 1 2 3 4 5 6 J911 22 14 12 39 37 35 33 31 29 27 25 23 21 19 17 15 13 11 10 9 8 7 6 5 4 3 2 1 16 18 20 26 28 30 32 34...

Page 1050: ...56 3 2 1 J948 J937H 6 5 4 3 2 1 J929 1 2 3 4 5 6 J928 1 2 3 J930 MT901 2 3 4 5 6 1 J909 1 2 3 4 5 6 M11 Feed Motor 6 5 4 3 2 1 Delivery Reversal Motor M12 3 2 1 J931 3 2 1 PS27 Original Set Sensor 1 2...

Page 1051: ...2 3 4 5 J1805L 2 1 SOLD1 SOLD2 1 2 3 J1001D 1 2 3 4 5 J1011 1 2 3 J1007 1 2 3 J1004 1 2 3 J1005 1 2 3 J1006 1 2 3 J1008 1 2 3 J1009 1 2 3 J1010 1 2 3 4 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 21 22 23...

Page 1052: ...ear Clear Wallpaper Setting HDD Clear Clear Clear Clear Button information in Quick Menu HDD Clear Clear Clear Clear Restrict Quick Menu HDD Clear Clear Clear Clear Setting items for Main Menu Button...

Page 1053: ...s A5R STMTR Paper Selection 2 The following settings are deleted Function Settings Common Paper Feed Settings Paper Drawer Auto Selection On Off Function Settings Common Paper Feed Settings Feed Metho...

Page 1054: ...USB No No No Previous Settings HDD No Yes 14 SST USB Meapback PC USB No No No Setting items for Quick Menu Button Size information HDD Yes Remote UI Import Export Individually Quick Menu PC No No Yes...

Page 1055: ...No Explanation 10 Detailed parameters cannot be imported by default Only basic parameters can be imported When OFF is set for Restrict Receiving for Each Function in Device Information Delivery Setti...

Page 1056: ...Quick Menu HDD Yes RUI WebService PC No No Yes 16 No Restrict Quick Menu HDD Yes RUI WebService PC No No Yes 16 No Setting items for Main Menu Button settings in Main Menu HDD Yes RUI WebService PC No...

Page 1057: ...d Character Contrast Printer Send Output Report TX RX User Data List Fax User Data List E Mail I Fax Settings Communication Settings Receive Forward Output Report Common Settings Forwarding Settings S...

Page 1058: ...neral application related area Enabled If one of 8 9 11 12 or 14 is selected HD CLEAR or HD CHECK is executed all of them UPDATE 12 Update related area Enabled If one of 8 9 11 12 or 14 is selected HD...

Page 1059: ...Toner bottle black 092 1 10 Toner bottle yellow 093 1 10 Toner bottle magenta 094 1 10 Toner bottle cyan 101 Total 1 102 Total 2 103 Total large 104 Total small 105 Total full color2 106 Total full co...

Page 1060: ...209 Local copy Total 1 210 Local copy Total 2 No Counter Details 211 Local copy large 212 Local copy small 217 Copy full color 1 218 Copy full color 2 219 Copy mono color 1 220 Copy mono color 2 221...

Page 1061: ...ack and white large 320 Print black and white small 321 Print full color mono color large 322 Print full color mono color small No Counter Details 323 Print full color mono color 2 324 Print full colo...

Page 1062: ...ack and white 2 711 Reception print full color large 712 Reception print full color small No Counter Details 715 Reception print black and white large 716 Reception print black and white small 721 Rec...

Page 1063: ...an color 938 Box scan black and white 939 Remote scan color 940 Remote scan black and white 945 Transmission scan E mail color 946 Transmission scan E mail black and white 959 Media Scan color 960 Med...

Page 1064: ...ed If MEAP application may be used by other users after the machine is removed disable the MEAP application and uninstall it in advance Performing Initialize All Data Settings does not delete the lice...

Page 1065: ...iA8205 Overwrite Method for Deletion Mode Once with Random Data 1 The following data stored in the device has been completely erased Data stored in the temporary data area User generated data Setting...

Page 1066: ...May 28 2014 PARTS CATALOG imageRUNNER ADVANCE C351 C350 C250 Series...

Page 1067: ...130 CONTROL PANEL ASSEMBLY 2 32 190 CARTRIDGE AIR INTAKE FAN ASS Y 2 35 191 DELIVERY COOLING FAN ASSEMBLY 2 36 192 POWER SUPPLY FAN ASSEMBLY 2 37 250 MAIN DRIVE ASSEMBLY 2 38 260 PAPER PICK UP DRIVE A...

Page 1068: ...DER ASSEMBLY 2 71 B12 FEEDER COVER ASSEMBLY 2 76 B13 PAPER FEED DRIVE ASSEMBLY 2 78 D10 READER ASSEMBLY 2 79 T20 FAX ASSEMBLY FAX model 2 82 T21 SPEAKER FAX model 2 84 ZZA MECHANICAL STANDARD PARTS HO...

Page 1069: ...79 000 310 4 FC0 6985 000 772 3 FC0 7048 000 106 1 FC0 7068 000 105 9 FC0 7171 000 100 21 FC0 7172 000 103 2 FC0 7174 000 310 5 FC0 7188 000 105 1 FC0 7204 000 310 6 FC0 7205 000 310 7 FC0 7211 000 31...

Page 1070: ...10 2 FE3 8380 000 B11 34 FE3 8381 000 B11 10 FE3 8383 000 B12 11 FE3 8409 000 106 9 FE3 8410 000 350 30 FE3 8411 000 350 33 FE3 8688 000 103 17 FE3 9145 000 B12 8 FE3 9436 000 300 22 FE3 9437 000 300...

Page 1071: ...4 000 104 3 FM0 0075 000 103 16 FM0 0076 000 130 19 FM0 0077 000 130 20 FM0 0079 000 108 7 FM0 0080 000 810 9 FM0 0083 000 108 8 FM0 0084 000 108 8 FM0 0085 000 910 FM0 0144 000 460 4 FM1 A153 000 530...

Page 1072: ...000 D10 3 FU7 8229 000 D10 3 FU7 8230 000 D10 3 FU7 8231 000 D10 3 FU7 8521 000 100 24 FU8 0085 000 310 42 FU8 0128 000 B11 35 FU8 8257 000 900 7 FU9 0237 000 B11 37 FU9 0581 000 D10 28 FU9 0588 000 B...

Page 1073: ...10 VS1 7207 003 D10 26 VS1 7207 004 B11 64 VS1 7207 006 102 66 VS1 7207 006 B11 63 VS1 7440 002 103 20 VS1 7440 003 191 2 VS1 8412 017 109 11 VS3 5083 004 108 13 WC2 5803 000 103 3 WG8 5783 000 810 2...

Page 1074: ...ADVANCE C250iF imageRUNNER ADVANCE C250i 230V EUR F16 2695 000 QNV FAX model 120V US CA LTN F16 2631 000 QNN FAX model 230V LTN F16 2671 000 QVB FAX model 230V AU SG HK F16 2641 000 QNX 230V EUR F16...

Page 1075: ...VE ASSEMBLY 2 40 280 FIXING DRIVE ASSEMBLY 2 41 290 PICK UP LIFTER DRIVE ASS Y 2 42 300 CASSETTE 2 43 310 RESIST PAPER PICK UP ASS Y 2 46 330 MULTI FEED TRAY ASSEMBLY 2 49 331 MULTI FEED PAPER PICK UP...

Page 1076: ...84 ZZA MECHANICAL STANDARD PARTS HOW TO USE 2 85 ZZB MECHANICAL STANDARD PARTS SCREWS 2 86 ZZC MECHANICAL STANDARD PARTS BOLTS 2 93 ZZD MECHANICAL STANDARD PARTS NUTS 2 94 ZZE MECHANICAL STANDARD PAR...

Page 1077: ...CATION DIAGRAM CONTROL PANEL ASSEMBLY 130 INTER TRANSFER BELT ASS Y 530 DOOR ASSEMBLY RIGHT 102 MULTI FEED TRAY ASSEMBLY 330 MULTI FEED PAPER PICK UP ASS Y 331 DUPLEXING GUIDE ASSEMBLY 332 DOOR ASSEMB...

Page 1078: ...2 2 FIXING ASSEMBLY FX 201 810 LASER SCANNER ASSEMBLY 460 CARTRIDGE AIR INTAKE FAN ASS Y 190 PAPER DELIVERY REVERSE ASS Y 350 RESIST PAPER PICK UP ASS Y 310...

Page 1079: ...ING FAN ASSEMBLY 191 BOTTLE MOUNT ASSEMBLY 621 CONTAINER WASTE TONER WT 201 772 INTERNAL COVER ASSEMBLY 771 AUTO DOCUMENT FEEDER ASSEMBLY B11 FEEDER COVER ASSEMBLY B12 READER ASSEMBLY D10 PAPER FEED D...

Page 1080: ...DRIVE ASSEMBLY 270 PICK UP LIFTER DRIVE ASS Y 290 HOPPER ASSEMBLY 622 MAIN DRIVE ASSEMBLY 250 POWER SUPPLY ASSEMBLY 910 PAPER PICK UP DRIVE ASSEMBLY 260 FIXING DRIVE ASSEMBLY 280 POWER SUPPLY FAN ASS...

Page 1081: ...2 5 FAX model CONTROLLER BOX ASSEMBLY 900 DC CONTROLLER PCB ASSEMBLY 930 SPEAKER T21 FAX ASSEMBLY T20...

Page 1082: ...2 6 FIGURE A2 OPTION PARTS CATALOG LIST...

Page 1083: ...2 7 FIGURE 001 ACCESSORIES 120V 230V EUR LTN 5 4 1 2 3 5 6 FR DE GB 7 8 9 10 11 12...

Page 1084: ...UFR II EUR English French Italian Ger man Spanish 6 FK4 1742 000 1 CD ROM SOFTWARE FOR PCL AU SG HK English 6 FK4 1743 000 1 CD ROM SOFTWARE FOR PCL EUR English French Italian Ger man Spanish 6 FK4 1...

Page 1085: ...2 9 FIGURE 100 EXTERNAL COVERS PANELS ETC FAX model EXCEPT FAX model EUR 8 12 11 13 9 1 3 2 20 26 4 14 6 24 23 17 22 21 17 18 17 16 15 SEE FIGRE 101 10 5 19 25 7 17 16 SEE FIGRE 102 SEE FIGRE 130...

Page 1086: ...VER RIGHT FRONT 12 FL3 6518 000 1 COVER RIGHT REAR 13 FL3 6517 000 1 COVER RIGHT UPPER 14 FL3 1185 000 1 EMBLEM 15 FC0 7567 000 1 COVER UPPER LEFT 16 FC0 7570 000 2 COVER DEVICE PORT 17 FC8 8346 000 5...

Page 1087: ...es not include the parts shown with key No 2 9 10 11 and 12 NOTE 2 Several kinds of labels are attached on the board for the parts of Key No 11 The same parts as Fig Key No 103 6 1 Key No 2 9 10 11 12...

Page 1088: ...OK COVER FRONT 5 FL0 0237 000 1 ROD GLASS CLEANING 6 FU9 2007 000 1 SPRING COMPRESSION 7 FC0 5846 000 1 LABEL CLN ROD OPERATION 8 FU6 8646 000 1 LABEL LASER CAUTION 9 FL3 6534 000 1 LABEL SERVICE SEE...

Page 1089: ...5615 J5611 J5616 J5613 J5605 J5610 SL02 J5611 NOTE This assembly includes the assemblies shown in Figure 330 and 331 Figure 330 331 SEE FIGURE 332 34 29 33 40 39 38 37 36 35 58 26 28 53 57 67 65 55 56...

Page 1090: ...2 14 PS01 J5615 SEE FIGURE 331 SEE FIGURE 330 30 30 31 22 21 48 20 19 17 49 14 8 13 18 63 23 45 9 16 46 15 50 62 24 12 5 61 25 7 39 6 47 72 70 71 32...

Page 1091: ...3 1547 000 1 SUPPORT ROLLER 13 FE3 1617 000 1 BUSHING 14 FE3 1641 000 1 COVER PAPER FEED ROLLER 15 FE3 1760 000 1 HOLDER MULTI FEED SWING 16 FE3 2409 000 1 SPRING TORSION 17 FE3 3585 000 1 SHAFT 18 FE...

Page 1092: ...LER ASS Y DP 44 XG9 0783 000 2 BEARING BALL L 1060ZZ 45 FU2 0192 000 1 SPRING TORSION 46 FU2 0197 000 1 GEAR 16T 47 FU2 0198 000 1 GEAR 27T 48 FU2 0257 000 3 GEAR 14T 49 FU2 0259 000 1 GEAR 18T 50 FU2...

Page 1093: ...NNECTOR SNAP TIGHT BK 67 VS1 7177 003 1 CONNECTOR SNAP TIGHT BK 68 FM1 A825 000 1 CABLE DOOR RIGHT 69 FM1 A827 000 1 CABLE DOOR FAN RIGHT 70 FC0 6614 000 1 COVER ROLLER 71 FE3 0389 000 1 COVER ROLLER...

Page 1094: ...1 J1002 J6404 J6403 J6402 J6401 SW06 SW01 SW02 SW03 J314 NOTE 1 Several kinds of labels are attached on the board for the parts of Key No 6 The same parts as Fig Key No 101 11 NOTE 2 Several kinds of...

Page 1095: ...EW RS M3X8 8 FM1 A225 000 1 REGISTRATION DRIVE ASS Y M07 9 FM1 C981 000 1 WASTE TONER SENSOR PCB ASS Y 10 FU2 0577 000 4 SPRING GROUNDING 11 FM0 0037 000 1 TONER INTER EJECT ASS Y 12 FC0 5801 000 2 AR...

Page 1096: ...2 20 FIGURE 104 INTERNAL COMPONENTS 2 SEE FIGURE 530 SEE FIGURE 191 SEE FIGURE 810 SL03 10 12 3 4 2 5 1 8 9 11 6 3 7...

Page 1097: ...FM0 0074 000 2 HOLDER FIXING LOCK 4 FC0 6502 000 1 RAIL PROCESS CARTRIDGE RIGHT 5 FM1 F727 000 1 REGISTRATION SENSOR ASSEMBLY SL03 6 XA9 1386 000 1 SCREW RS M3X8 7 FL0 3763 000 1 SHEET PROTECTION 8 F...

Page 1098: ...2 22 FIGURE 105 INTERNAL COMPONENTS 3 SEE FIGURE 190 SEE FIGURE 460 5 9 7 6 4 1 3 2 8 8 7...

Page 1099: ...C0 7188 000 3 RAIL PAPER PICK UP MIDDLE 2 FM4 9906 000 4 BLOCK PROCESS PRESSURE FRONT 3 FC0 7728 000 4 STOPPER PROCESS UNIT FRONT 4 FM4 9907 000 1 RAIL ASSEMBLY LEFT 5 FM4 9905 000 4 LEVER PROCESS KIT...

Page 1100: ...2 24 FIGURE 106 INTERNAL COMPONENTS 4 SEE FIGURE 310 SEE FIGURE 350 8 1 3 2 6 5 7 7 7 7 4 4 9 7...

Page 1101: ...FC0 7048 000 1 GUIDE SWING 2 FC0 5942 000 1 GUIDE STOPPER RIGHT DOOR 3 FM1 C348 000 1 HINGE EXTERNAL FRONT 4 FC0 5912 000 2 LEVER STOPPER RIGHT 5 FC0 7708 000 1 COVER DOOR CONNECTOR RIGHT 6 FC0 5929...

Page 1102: ...2 26 FIGURE 107 INTERNAL COMPONENTS 5 J5211 H02 J7002 J201 J5214 J5421 J276 J274 J5210 AU SG HK EXCEPT AU SG HK 2 3 1 9 7 6 6 10 10 5 8 8 4...

Page 1103: ...1 CABLE REG MOTOR WASTE TONER 4 FM1 A811 000 1 CABLE CASSETTE HEATER 120V 4 FM1 A812 000 1 CABLE CASSETTE HEATER 230V 5 FM1 B513 000 1 HEATER CASSETTE H02 AU SG HK 6 FE3 4477 000 1 CAP CONNECTOR EXCEP...

Page 1104: ...E REAR PLATE 1 SEE FIGURE 250 SEE FIGURE 290 SEE FIGURE 622 J120 J122 J121 J170 J303 J5210 J5207 J5552 J5554 J5553 J123 J6005 J160 J162 NOT SERVICE PART SW07 SW09 SW04 5 4 2 9 11 11 11 11 11 8 13 7 6...

Page 1105: ...0 0042 000 1 H V CONTACT ASSEMBLY BLACK 7 FM0 0079 000 1 2ND TRANS H V CONTACT ASS Y 8 FM0 0083 000 1 HEATER SWITCH ASSEMBLY SW04 120V 8 FM0 0084 000 1 HEATER SWITCH ASSEMBLY SW04 230V 9 FM0 0017 000...

Page 1106: ...J6403 J6402 J6401 J5201 SW05 J171 J180 J192 J6202 J271 J22 J20 J7010 J5215 J7003 J155 J151 J7011 J5414 J5301 J5301 J5301 J5302 J5303 J5304 J5313 J6302 J6301 J1 J323 J313 J322 J315 J321 J5302 J5302 J53...

Page 1107: ...1 CABLE PRIMARY TRANSFER H V 6 FM1 A839 000 1 CABLE MAIN 7 VS1 7177 002 2 CONNECTOR SNAP TIGHT BK 8 VS1 7177 003 2 CONNECTOR SNAP TIGHT BK 9 FM1 A855 000 2 CABLE BOTTLE SENSOR Y C 10 VS1 7207 003 2 CO...

Page 1108: ...2 32 FIGURE 130 CONTROL PANEL ASSEMBLY A A 8 8 18 16 17 2 7 5 4 21 20 19 22 3 9 1 15 6 13 12 11 10 14 25 24 23...

Page 1109: ...1 CROSSMEMBER CONTROL PANEL 5 FE2 1584 000 1 PLATE DIAL 2 6 FE2 1585 000 1 PLATE DIAL 1 7 FE3 1731 000 1 COVER LCD 8 FE3 1742 000 2 SHEET TOUCH PANEL 9 FE3 1744 000 1 KEY TOP VOLUME 10 FE3 1745 000 1...

Page 1110: ...2 34 25 FC5 7863 000 1 SUPPORT FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C...

Page 1111: ...FIGURE 190 CARTRIDGE AIR INTAKE FAN ASS Y FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 190 NPN RF CARTRIDGE AIR INTAKE FAN ASS Y 1 FK2 3679 000 1 FAN FM01 FM01 J...

Page 1112: ...OOLING FAN ASSEMBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 191 NPN RF DELIVERY COOLING FAN ASSEMBLY 1 FK2 3679 000 1 FAN FM03 2 VS1 7440 003 1 CONNECTOR SN...

Page 1113: ...PLY FAN ASSEMBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 192 NPN RF POWER SUPPLY FAN ASSEMBLY 1 FK4 0815 000 1 FAN FM05 2 VS1 7177 003 1 CONNECTOR SNAP TIGH...

Page 1114: ...R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 250 FM0 0040 000 1 MAIN DRIVE ASSEMBLY CL01 CL02 CL03 CL04 SL 02 1 FL0 1543 000 2 MOTOR DC M01 M02 2 FL0 1544 000 1 MOTOR DC M03 M01 J5701 M03...

Page 1115: ...R PICK UP DRIVE ASSEMBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 260 FM1 A226 000 1 PAPER PICK UP DRIVE ASSEMBLY 1 FK4 0640 000 2 MOTOR STEPPING M05 M06 M05...

Page 1116: ...2 40 FIGURE 270 BOTTLE DRIVE ASSEMBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 270 FM0 0007 000 2 BOTTLE DRIVE ASSEMBLY M09 M10 M9 M10 J6301 J6302...

Page 1117: ...VE ASSEMBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 280 FM0 0034 000 1 FIXING DRIVE ASSEMBLY 1 FK4 0638 000 1 MOTOR DC M04 2 FK4 0641 000 1 MOTOR STEPPING M...

Page 1118: ...SS Y FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 290 FM0 0018 000 1 PICK UP LIFTER DRIVE ASS Y M11 1 FE3 4041 000 1 LEVER REMNANT DETECT 2 WG8 5935 000 1 IC PHO...

Page 1119: ...shown with key No 19 and 34 NOTE 2 Several kinds of labels are attached on the board for the parts of Key No 19 and 34 1 Key No 19 34 2 Key No 19 34 35 35 3 26 27 17 4 2 8 15 11 17 6 10 28 18 5 29 5...

Page 1120: ...PLATE MIDDLE 13 FM1 D010 000 1 CASSETTE COVER ASSEMBLY FRONT 14 RC1 9396 000 1 GEAR 14T 15 FC0 7832 000 1 ARM GUIDE 16 FC0 7830 000 1 PIN ARM 17 XA9 1523 000 2 SCREW B M4X8 18 XD9 0290 000 1 PIN PARAL...

Page 1121: ...4 1428 000 1 LINK DAMPER 33 FE4 1500 000 1 DAMPER OIL 34 FE3 7412 000 1 LABEL ENVELOPE OPERATION SEE NOTE 35 FE3 8153 000 2 WASHER FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REM...

Page 1122: ...S05 J5506 PS18 J5503 PS02 J5505 NOTE This assembly does not include the part shown with key No 20 Key No 20 16 46 5 44 8 9 24 1 1 2 7 45 6 32 13 25 25 18 15 14 33 49 34 4 21 22 12 26 35 43 11 31 39 37...

Page 1123: ...00 1 LEVER PAPER PICK UP LATCH 13 FE3 1602 000 1 ARM PAPER PICK UP 14 FE3 1617 000 1 BUSHING 15 FE3 1618 000 1 SPRING TORSION 16 FE3 9592 000 2 ROLLER REGISTRATION DRIVEN 17 FE3 4860 000 1 LIMITER TOR...

Page 1124: ...STRATION SWING 42 FU8 0085 000 1 GEAR 18T 43 FU9 0675 000 1 GEAR 17T 44 FU9 2094 000 2 SPRING TORSION 45 WG8 5935 000 4 IC PHOTO INTERRUPTER PS02 PS04 PS05 PS18 46 FE3 9593 000 2 ROLLER REGISTRATION D...

Page 1125: ...ULTI FEED TRAY ASSEMBLY NOTE 1 This assembly is included in the assembly shown in Figure 102 NOTE 2 This assembly does not include the part shown with key No 10 1 Figure 102 2 Key No 10 7 4 4 6 2 3 11...

Page 1126: ...R SIDE END REAR 4 FE3 5650 000 2 HOOK MULTI FEED TRAY 5 FE3 5651 000 2 SPRING COMPRESSION 6 FE3 5652 000 2 CAP MULTI FEED EXTENSION TRAY 7 FL3 6526 000 1 SHEET SEPARATION 8 FU2 0582 000 2 SPRING COMPR...

Page 1127: ...89 000 1 CAM ROLLER ESTRANGEMENT 6 FU6 1304 000 1 GEAR 33T 7 FU9 2088 000 1 SPRING TENSION 8 FU9 2091 000 1 SPRING TORSION 9 WG8 5935 000 2 IC PHOTO INTERRUPTER PS03 PS10 10 FE3 4860 000 1 LIMITER TOR...

Page 1128: ...NPN RF DUPLEXING GUIDE ASSEMBLY 1 FC0 5876 000 2 BUSHING 2 FC0 5886 000 1 GUIDE DUPLEXING 3 FC0 5888 000 1 BUSHING 4 FL3 6443 000 1 ROLLER DUPLEXING FEED 5 FM1 B551 000 1 PLANETARY ONE WAY GEAR ASS Y...

Page 1129: ...2 53 FIGURE 350 PAPER DELIVERY REVERSE ASS Y A A 15 8 29 17 28 17 7 18 12 14 14 31 9 6 2 11 30 23 10 33 21 22 20 4 3 25 24 13 19 1 16 26 27 32 18 12 34 5 5 31...

Page 1130: ...745 000 1 SPRING GROUNDING 11 FE3 5739 000 1 SPRING GROUNDING 12 FE3 5740 000 2 SPRING COMPRESSION 13 FE3 6111 000 1 ROLLER FIXING PAPER DELIVERY 14 FL0 1009 000 2 SHEET FLAG SILENCER 15 FL0 1010 000...

Page 1131: ...2 55 32 FC0 7827 000 1 CLIP SHAFT LOWER 33 FE3 8411 000 1 BUSHING 34 FC7 6108 000 1 ROLLER PAPER DELIVERY DRIVEN FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C...

Page 1132: ...K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 460 NPN RF LASER SCANNER ASSEMBLY 1 FM0 0031 000 1 DUST PROOF SHUTTER ASSEMBLY 2 FM1 A823 000 1 CABLE LASER SCANNER 3 FU9 2181 000 1 SPRING TENSION...

Page 1133: ...2 57 FIGURE 530 INTER TRANSFER BELT ASS Y FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 530 FM1 A153 000 1 INTER TRANSFER BELT ASS Y DP...

Page 1134: ...MBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 621 FM0 0002 000 4 BOTTLE MOUNT ASSEMBLY 1 WG8 5935 000 4 IC PHOTO INTERRUPTER PS06 PS07 PS08 PS09 PS06 J5301 P...

Page 1135: ...2 59 FIGURE 622 HOPPER ASSEMBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 622 FM0 0006 000 4 HOPPER ASSEMBLY...

Page 1136: ...Y NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 771 NPN RF INTERNAL COVER ASSEMBLY 1 FC0 5972 000 1 ARM SENSOR 2 FC0 7589 000 1 BLOCK WASTE TONER 3 FU2 0574 000 1 SPRING COM...

Page 1137: ...R R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 772 FM0 0015 000 1 CONTAINER WASTE TONER WT 201 FOR NON TECHNICAL PERSON DP 1 FC0 5969 000 1 FLAG WASTE TONER SCREW 2 FC0 5971 000 1 CAP WAST...

Page 1138: ...FIGURE 810 FIXING ASSEMBLY FX 201 H01 TH01 TH02 TH03 TP01 PS12 J5404 PS13 J5403 J5406 J5406 J5402 J5403 J5401 J5402 J5404 J5405 19 17 18 5 13 3 15 14 24 23 21 3 10 11 9 16 6 4 8 7 12 1 22 22 2 2 20 1...

Page 1139: ...6157 000 1 LOCK SPRING FRONT 9 FM0 0080 000 1 FIXING FILM ASSEMBLY 120V H01 TH01 TH02 TH03 TP 01 9 FM1 C340 000 1 FIXING FILM ASSEMBLY 230V H01 TH01 TH02 TH03 TP 01 10 FM1 A802 000 1 CABLE FIXING ASSE...

Page 1140: ...2 64 FIGURE 900 CONTROLLER BOX ASSEMBLY J15 NOT SERVICE PART NOT SERVICE PART 9 9 8 8 5 4 6 10 1 11 3 2 7...

Page 1141: ...POWER 5 FK4 0276 000 1 CABLE SATA SIGNAL 6 FK4 1550 000 1 HARD DISK DRIVE 7 FU8 8257 000 1 LABEL CAUTION 8 XH9 0149 000 4 DAMPER CUSHION 9 XZ1 1301 005 4 SPACER 10 FC0 7477 000 1 COVER CONTROLLER SMAL...

Page 1142: ...RE 910 POWER SUPPLY ASSEMBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 910 FM0 0085 000 1 POWER SUPPLY ASSEMBLY 120V Fig 910 FM0 0053 000 1 POWER SUPPLY ASSEM...

Page 1143: ...LER PCB ASSEMBLY FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig 930 NPN RF DC CONTROLLER PCB ASSEMBLY 1 FM1 C743 000 1 DC CONTROLLER PCB ASSEMBLY 2 FK4 0645 000 1...

Page 1144: ...DF MAINTENANCE KIT FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig B01 NPN RF ADF MAINTENANCE KIT 1 FM4 9866 000 1 ADF MAINTENANCE KIT DR 201 FOR NON TECHNICAL PERS...

Page 1145: ...2 69 FIGURE B10 READER ADF ASSEMBLY SEE FIGURE D10 SEE FIGURE B11 1 2 3 4 4...

Page 1146: ...A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig B10 NPN RF READER ADF ASSEMBLY 1 FC0 5614 000 1 COVER READER REAR 2 2 FE3 8375 000 1 CLAMP READER SHAFT RIGHT 3 FM4 9850 000 1 READER LINK ASSEM...

Page 1147: ...FIGURE B12 NOTE 1 This assembly includes the assemblies shown in Figure B12 and B13 NOTE 2 This assembly does not include the parts shown with key No 5 29 55 and 56 1 Figure B12 B13 2 Key No 5 29 55...

Page 1148: ...J908 PS03 J907 J904 J910 SEE FIGURE B13 19 35 40 41 45 8 9 39 33 20 42 13 17 34 34 34 25 27 16 11 12 51 38 33 43 47 50 49 46 3 37 54 57 32 58 62 25 25 54 48 48 1 10 44 10 44 31 52 6 53 7 2 21 59 60 5...

Page 1149: ...000 1 SPRING TORSION 12 FE3 6504 000 1 SHAFT 13 FL0 1104 000 1 ROLLER PAPER DELIVERY 14 FL0 1105 000 1 PANEL COPYBOARD 15 FL0 2013 000 1 DAMPER MAIN FRAME 16 FL0 2020 000 1 GUIDE FEED 17 FL0 2021 000...

Page 1150: ...NSION 48 FU9 2011 000 2 SPRING TORSION 49 FU9 2015 000 1 SPRING TENSION 50 FU9 2016 000 1 SPRING TENSION 51 FU9 2017 000 1 SPRING TENSION 52 FU9 2019 000 1 SPRING TORSION 53 FU9 2020 000 1 SPRING COMP...

Page 1151: ...2 75 64 VS1 7207 004 1 CONNECTOR SNAP TIGHT BK FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C...

Page 1152: ...2 FEEDER COVER ASSEMBLY NOTE 1 This assembly is included in the assembly shown in Figure B11 NOTE 2 This assembly does not include the parts shown with key No 5 1 Figure B11 2 Key No 5 2 3 1 9 5 8 4 6...

Page 1153: ...1 COVER ADF INNER 2 FC7 6189 000 1 ROLLER PICK UP 3 FL2 6637 000 1 ROLLER SEPARATION 4 FM4 9859 000 1 ADF PAPER PICK UP ASSEMBLY DP 5 FL0 2564 000 1 COVER DF REAR SEE NOTE 2 6 FE3 7699 000 4 RING C EX...

Page 1154: ...GEAR 29T 2 FC0 5623 000 1 STOPPER CAM 3 FK2 0408 010 1 SOLENOID SL01 4 FK3 2024 000 1 MOTOR STEPPING M02 5 FU9 0588 000 1 GEAR 47T 20T 6 FU9 0595 000 3 GEAR 16T 7 FU9 0596 000 1 PULLEY 8 FU9 0597 000...

Page 1155: ...READER ASSEMBLY M01 J901 J901 J911 J8001 PS01 J913 J913 J912 J902 J901 J8103 J904 J903 J905 J8102 24 31 16 27 14 28 9 8 5 25 20 16 19 11 29 10 18 12 15 16 7 16 16 16 3 16 1 21 30 6 23 26 16 29 22 13 2...

Page 1156: ...AP 5 FC0 5542 000 1 COVER LOWER 6 FC0 5547 000 1 GUIDE CABLE 7 FC0 5548 000 1 COVER MOTOR 8 FC0 5550 000 1 STOPPER BELT 9 FC0 5553 000 1 BELT TIMING COGGED 10 FE3 6571 000 2 SPACER CONTACT IMAGE SENSO...

Page 1157: ...1 SHEET INSULATING 26 VS1 7207 003 1 CONNECTOR SNAP TIGHT BK 27 FU6 2873 000 1 SPRING COMPRESSION 28 FU9 0581 000 1 GEAR 85T 20T 29 FU9 2023 000 2 SPRING COMPRESSION 30 VS1 7177 004 1 CONNECTOR SNAP T...

Page 1158: ...2 82 FIGURE T20 FAX ASSEMBLY FAX model EUR EXCEPT EUR 120V US CA LTN 230V EUR 230V LTN J3 J4 J7 J70 J30 J40 J2 J7019 J7013 J1 J20 8 1 5 4 6 7 7 7 9 9 9 2 3...

Page 1159: ...VOLTAGE 4 FM1 D946 000 1 CABLE 1 CIRCUIT SPEAKER 5 VS1 7177 002 1 CONNECTOR SNAP TIGHT BK 6 FM3 2163 000 1 OFF HOOK DETECT PCB ASSEMBLY 7 FM4 0834 000 1 MODULAR PCB ASS Y 1 CIRCUIT 120V US CA LTN 7 F...

Page 1160: ...2 84 FIGURE T21 SPEAKER FAX model FIGURE KEY NO PARTS NUMBER R A N K Q TY DESCRIPTION SERIAL NUMBER REMARKS S V C Fig T21 FM0 0059 000 1 SPEAKER FAX model SP1 SP1...

Page 1161: ...rts About a mechanical standard parts A Mechanical standard parts is a mechanical part which not parts peculiar to a product They are parts which are common to a Canon product and are used such as a s...

Page 1162: ...size mm Pan head Class 1 Countersunk head Class 1 Oval countersunk head Class 1 Pan head Class 3 Pan head Class 2 1 1 Cross Recessed Head Screws for Precision Equipments XA1 1 6 7 XA1 3 XA1 4 D d D d...

Page 1163: ...4 5 0 8 0 85 0 9 1 1 3 1 2 2 5 2 8 3 0 2 0 2 0 2 2 5 2 8 3 3 5 4 3 4 5 0 5 0 55 0 5 0 6 0 9 0 8 Head size mm With tatered end pan head Class 1 With tatered end pan head Class 3 With tatered end counte...

Page 1164: ...75 2 3 2 8 4 5 6 8 10 1 6 2 2 45 3 2 4 8 12 12 12 16 20 4 3 5 3 5 5 6 3 8 3 10 3 1 2 1 5 1 6 1 9 2 5 3 1 Head size mm Screw part length b Pan head Binding head Countersunk head Oval countersunk head...

Page 1165: ...her and plain washer circular bright Binding head Plain washer circular bright Binding head Spring washer Binding head Toothed lock washer Binding head Spring washer and plain washer circular bright 1...

Page 1166: ...2 3 2 Head size mm M3 M4 6 3 8 3 1 3 1 7 1 9 2 5 Head size mm For metallic materials For metallic materials with clawed Binding head 1 5 Hexagon Head Tapping Screws for Matallic Materials 1 6 Special...

Page 1167: ...3 M4 M5 4 5 4 5 5 5 7 9 1 7 1 7 2 2 6 3 3 6 5 6 5 8 10 12 2 1 2 1 1 75 3 2 4 5 5 5 5 6 3 8 3 10 3 1 6 1 6 1 9 2 5 3 1 Head size mm Pan head Binding head Countersunk head Pan head Binding head Flanged...

Page 1168: ...2 2 2 8 0 8 1 1 5 2 2 5 3 5 M6 3 3 5 1 5 2 9 3 3 4 0 55 0 75 1 25 1 75 2 25 3 2 3 7 Head size mm M2 M2 5 M2 6 M3 M5 M5 5 6 5 8 10 12 1 7 2 1 2 5 3 2 4 Head size mm Cone point Double point Flat point F...

Page 1169: ...ocket head cap screws 2 1 Hexagon socket head cap screws L b K d k S Bolt Socket head cap screw XB7 1080 409 Type No XB7 1 expresses Hexagon socket head cap screws Normal designation d 080 expresses M...

Page 1170: ...on nut Style 1 double chamfered Hexagon nut Style 1 washer faced Hexagon nut Style 2 double chamfered Hexagon nut Style 2 washer faced Hexagon nut Hexagon thin nut double chamfered Hexagon thin nut no...

Page 1171: ...91 0 8 1 2 1 5 2 2 5 3 4 5 6 7 8 9 10 10 10 11 12 12 7 13 5 15 16 5 2 3 4 5 6 7 9 11 12 14 16 18 20 0 7 0 7 0 7 0 7 0 9 0 9 0 9 1 0 2 0 3 0 4 0 4 0 4 0 6 0 6 0 6 0 8 0 8 0 8 0 8 1 D mm Retaining ring...

Page 1172: ...045 4 25 0 8 2 050 4 75 0 8 2 2 060 5 7 1 2 4 070 6 7 1 2 7 080 090 100 7 7 8 65 9 65 1 1 2 1 2 3 3 3 3 5 t mm Nominal designation No of teeth Table 5 d2 mm t mm 015 1 4 5 2 0 25 0 25 0 25 0 25 0 25 0...

Page 1173: ...2 4 6 2 4 7 5 2 5 2 5 2 5 7 5 8 5 9 6 1 6 5 6 5 6 5 6 8 6 9 7 4 7 4 7 8 8 8 8 3 8 5 2 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 3 3 3 011 11 8 1 8 012 13 1 8 014 15 1 2 016 17 3...

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