Canon imageRUNNER ADVANCE C350 series, Service Manual

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Technical Explanation > MEAP > Login to SMS > When SMS Cannot Be Accessed
Technical Explanation > MEAP > Login to SMS > When SMS Cannot Be Accessed
Login to SMS
■ Outline
SMS login may be done by entering a password for authentication, or by authentication via
the Remote Login Service (RLS) login window (RLS authentication). Settings can be changed
to allow either only one of these methods or both of them.
SMS login window (password auth) RLS login window (user name/ password auth)
Login method
Authentication
method
Authentication service name Users who may log in
Password
authentication
Password
authentication
SMS Installer Service (Password
Authentication)
Users who know the SMS
login password
RLS login SSO-H SMS Installer Service (Remote
Login Service Authentication)
Users registered as
administrators with SSO-H
Note:
If Default Authentication is selected as the device authentication method, "RLS
Authentication" is not selectable as SMS Login method. Also, if "RLS Authentication" is
selected, the device authentication method (Default Authentication, SDL, SSO) cannot
be changed.
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■ When SMS Cannot Be Accessed
● If you forgot the password (SMS login password initialization)
After changing the default SMS login password, if you forgot the new password and cannot
log in to SMS, you can use a switch license for password initialization to change the password
back to the default value "MeapSmsLogin".
Note that there is no special password for service.
1) Obtain a switch license file for password initialization.
Contact the person in charge of support at the sales company, give the device's serial
number, and have a switch license file for password initialization issued.
2) Load the switch license file.
With nothing entered, click the [Log in] to display the area for specifying a switch license file
for password initialization.
3) Specify the switch license file.
Click the [Browse] and specify the switch license file.
4) Initialize the login password.
Click the [Initialize] to display an initialization confirmation page, and click the [OK].
Note:
• The default password is "MeapSmsLogin." (The password is case-sensitive.)
• If you click [Cancel], the Login page opens without initializing the password.
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