Canon imageRUNNER ADVANCE C350 series, Service Manual

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Technical Explanation > Embedded RDS > Service cautions
Technical Explanation > Embedded RDS > Service cautions
Service cautions
1) After clearing RAM of the Main Controller PCB, initialization of the E-RDS setting (ERDS-
DAT) and a communication test (COM-TEST) need to be performed.
Failure to do so will result that the counter transmitting value to the UGW may become
unusual.
Also, after replacing the main controller board, all settings must be reprogrammed.
2) The following settings in service mode must not be change unless there are specific
instructions to do so. Changing these values will cause error in communication with UGW.
• Set port number of UGW
[SERVICE MODE] > [COPIER] > [Function] > [INSTALL] > [RGW-PORT]
Default : 443
• URL setting of UGW
[SERVICE MODE] > [COPIER] > [Function] > [INSTALL] > [RGW-ADR]
Default : https://a01.ugwdevice.net/ugw/agentif010
3) If the e-Maintenance/ imageWARE Remote contract of the device is invalid, be sure to turn
OFF the E-RDS setting (E-RDS : 0).
4) With this machine, a communication test can be conducted from the [Counter Check] on
the Control Panel.* When conducting a communication test from the [Counter Check] on
the Control Panel, pay attention on the following points:
• During a communication test, do not take any actions such as pressing a key. Actions
are not accepted until the communication test is completed (actions are ignored).
• When a communication test is being conducted from service mode or from the [Counter
Check] on the Control Panel, do not conduct a communication test from the other.
These operations are not guaranteed.
NOTE:
*The user can conduct a communication test and seen the communication test result.
If the communication results in failure, an error code (a hexadecimal number, 8 digits)
appears on the touch panel display.