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CHAPTER 8: Troubleshooting
Backup Error
Description:
All port LEDs rapidly flash on and off for approximately
10 seconds.
Cause 1:
The rechargeable battery that backs up the RAM where the
Multiport Spooler VIII stores its configuration parameters has
expired. As a result, any custom configuration on the MPS-VIII
is lost.
Solution 1:
You should have a new battery installed. You can, however,
continue to use the Multiport Spooler VIII, either with the
default configuration, if that is sufficient, or by reconfiguring
each time you turn the unit on. (Reconfiguring means using
the MPSCONF program, loading the default configuration
from the unit, and then modifying it, or loading and sending
to the unit a configuration saved in a file on disk. Refer to
Chapter 4
.)
Cause 2:
A backup error can also occur when you are saving a
configuration in the Multiport Spooler VIII. This occurs when
the configuration has parameters that conflict with your MPS-
VIII model.
Solution 2:
Check to make sure that the configuration is compatible with
your Multiport Spooler VIII model. Refer to
Chapter 4
for
configuration information.
I/O Error, RAM Error, or Internal Error
Description:
All port LEDs flash continuously. (This might be just the
“Buffer Full” condition; see
Section 8.3
.)
Cause 1:
I/O Error: Usually caused by a defective port.
Cause 2:
RAM Error: No RAM is found, or a RAM error is detected.
Cause 3:
Internal Error: An internal component has gone bad.
Solution:
Turn the Multiport Spooler VIII off and back on. If the same
error occurs, the unit might require service. Call Black Box for
technical support.
Summary of Contents for PI750A
Page 119: ...111 APPENDIX A Cable Pinouts IBM AT to MPS VIII DB9M to DB25M...
Page 173: ...NOTES...
