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Tel: +44 (0)161 830 6549
Fax: +44 (0)161 343 5682
Our spares support team is staffed by a dedicated of people with over 60 years of experience in
Barcrest products. They can be contacted direct on 0161 830 6549 or by email via
In terms of Spares Support we are proud of our track record of despatching 90% of all requests for
spares and parts received before 3.00 p.m. on the same day. We have our own dedicated stores area
which carries more than five thousand different items at any one time - covering everything from a fuse
to a complete cabinet.
One new initiative we are currently working on is moving our Bulletin Board Service to an Internet based
solution. We have plans to develop our website further as a support medium for customers. Requests for
access to the new Bulletin Board Service should be sent to the Aftersales email address. Please note
that to gain access to the system you will need to already have a Spares Credit Account with Barcrest .
The Barcrest spares and parts support service is available from 8.45am until 5.15pm Monday to Friday.
Download a copy of our terms and conditions at
http://www.barcrest .com/Barcrest_terms_cond.pdf
All accounts enquires should be directed to [email protected]
Tel: +44 (0)161 830 6526
Fax: +44 (0)161 830 6537
Tel: +44 (0)161 830 6549
Fax: +44 (0)161 830 6578
Our technical support team is led by Les Hunt (Email:
Tel: +44 (0)161 830 6549
Fax: +44 (0)161 830 6576.)
Les and his team of experienced technical specialists can provide customers with technical help,
guidance and problem resolution. Technical support staff are available to customers from 8.45 a.m. until
5.15 p.m., Monday to Friday, and our BBS (Bulletin Board Service) is available 24 hours per day, 7 days
a week.
We are also happy to provide training, which can be offered either at Barcrest offices or, numbers
permitting, on customer premises. Among the many courses available are those covering machine
servicing and unit repairs.
To arrange training needs, customers can contact Les Hunt direct. (Email:
)
