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Avaya CS 1000, Fundamentals

The Avaya CS 1000 user manual provides comprehensive insights into the fundamental features and functionalities of this exceptional product. Download the free manual from our website and unlock a wealth of knowledge to maximize your Avaya CS 1000 experience.

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Chapter 7:  System maintenance

This chapter contains information to help you perform system maintenance, such as replacing DECT
Access Points (DAP) and managing DAP synchronization.

Navigation

•

DAP Web interface

 on page 147

•

C4710 DAP LED indications

 on page 149

•

Remove and replace a DAP (if a new DAP is available)

 on page 151

•

Remove and replace a DAP (if a new DAP is not available)

 on page 152

•

System synchronization analysis

 on page 153

•

Export and import SIP DECT system

 on page 165

•

DAP Controller deactivation

 on page 166

•

Uninstalling DAP Controller software

 on page 167

•

DAP Controller software update

 on page 168

•

Troubleshooting

 on page 169

•

If you have problems

 on page 171

DAP Web interface

DAPs provide a Web interface. You can use the Web interface to view DAP data, and export
the DAP data to a file. However, you cannot change or modify the data using the Web
interface.

View DAP configuration information using the Web interface.

Viewing DAP configuration information

1. In an Internet browser, enter the DAP IP address in the address field; for example:

192.168.32.108. The 

General Settings

 page appears.

SIP DECT Fundamentals

October 2012     147

Summary of Contents for CS 1000

Page 1: ...SIP DECT Fundamentals Avaya Communication Server 1000 7 5 NN43120 123 Standard 04 06 October 2012 ...

Page 2: ...l content on this site the documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribut...

Page 3: ...ter 5 System configuration 93 Navigation 93 Basic simple SIP DECT configuration with Communication Server 1000 SIP Line Gateway 93 Branch Office configuration 107 Routed Head Quarter configuration 109 Routed Head Quarter Configuration with Branch Office 111 Multiple site mobility network configuration 113 Multiple Gatekeepers Configuration 117 Chapter 6 System administration 121 Navigation 121 DAP...

Page 4: ...nning example Able Studio 199 Appendix D Deployment tool 205 Prepare the tool for deployment 207 How the deployment tool works 214 Using the deployment tool 215 Appendix E Install the external housing 217 Installing 4720 DAP with internal antennas 217 Installing a 4720 DAP with external antennas 222 Installing a C4710 DAP in an external housing 228 Installing a C4710E DAP in an external housing wi...

Page 5: ...57 Appendix I DAP multicast group membership 259 DECT Access Point network interface 259 Multicast configuration 260 The IGMP snooping problem 261 The IGMP snooping solution 261 Multicast host behavior of a DAP 262 Appendix J DECT Messaging and Location Service 267 Installation 267 Configuration 268 Index 269 SIP DECT Fundamentals October 2012 5 ...

Page 6: ...6 SIP DECT Fundamentals October 2012 ...

Page 7: ... 04 05 This document is up issued to support SIP DECT 5 20 091 and Avaya Communication Server 1000 Release 7 5 June 2011 Standard 04 04 This document is up issued to support SIP DECT 5 2 and Avaya Communication Server 1000 Release 7 5 November 2010 Standard 04 03 This document is published to support Avaya Communication Server 1000 Release 7 5 November 2010 Standard 04 01 and 04 02 This document i...

Page 8: ...o SIP DECT 4 1 July 2008 Standard 01 05 This document is up issued in response to change requests July 2008 Standard 01 04 This document is up issued in response to change requests May 2008 Standard 01 03 This document is up issued in response to change requests March 2008 Standard 01 02 This document is up issued in response to change requests February 2008 Standard 01 01 This is a new document i...

Page 9: ...LAN The system supports the following connection types for SIP DECT configuration SIPL configuration which uses SIP Line Gateway A minimal SIP DECT system has the following main components Call Server SIP Line Gateway PC with DAP controller software installed DAP DECT Handset Use the following tools to configure SIP DECT Element Manager or overlay program for Call Server Element Manager for SIP Li...

Page 10: ... Deskphones or DECT Handsets on basestations The configuration can also include a PC with DECT Messenger to provide the DECT messaging service on SIP DECT Use the Dynamic Host Control Protocol DHCP server or the Trivial File Transfer Protocol TFTP server unless you use a DAP configuration without DHCP or TFTP You can configure the system to use two separate servers one for DHCP and the other for T...

Page 11: ...o the Communication Server 1000 CS 1000 using the SIP Line trunks that you configure for SIP Line Gateway Each DAP communicates with the subscribed DECT handsets in the coverage area and each DAP interacts with the CS 1000 and with other configured DAPs in the company network You can run SIP DECT on the following configurations Communication Server 1000M or Communication 1000E SIP Line Gateway Ove...

Page 12: ...SIP DECT system through DAP Manager DAP manager is available on the server where you installed the DAP controller Configure the UEXT associated with a DECT Handset as follows For the Primary DN of the UEXT key 0 SCR enter the local DN associated with the DECT Handset For SIPL configuration for the Target DN of the UEXT key 1 HOT U enter the digits of the User agent prefix SIP Line configuration it...

Page 13: ...ller and DN appear on the Handset display The position and appearance of the name DN on the display depend on the firmware installed on the Handset You must configure the required CLS in the UEXT block CNIA CNDA DNDA and username in LD 95 SIP DECT also supports CLID restrictions for example CLBA NAMD DDGD SIP DECT Handsets support display update during established calls this allows SIP DECT on SIP...

Page 14: ...tatus OCS interaction if a SIP DECT user has Multiple Appearance Directory Numbers MADN then you must configure the SIP DECT Handset as an OCS controlled device AST 0 CLS t87a The presence status is updated based on the busy status of either DN If a SIP DECT user does not have MADNs then you must configure the SIP Line UEXT as AST 0 CLS t87a If a user for the primary DN is configured in OCS the pr...

Page 15: ...st be ready to receive MWI NOTIFY messages from the system even if it did not SUBSCRIBE and it must update MWI according to those messages only If you use a twinned configuration for a DECT Handset the corresponding IP Deskphone or TDM telephone correctly reflects the current state of MWI if it receives MWI notifications for the Primary DN from CallPilot SIP DECT capacity limitations The following...

Page 16: ...le UEXTs is limited by the number of available virtual Telephone Numbers TN in the system The number of DNs available for DECT Handsets depends on the configured dialing plan and the availability of the Directory Number Expansion DNXP package 150 Product overview 16 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 17: ...page 18 Call Server Signaling Server and SIP Line Gateway Before you install SIP DECT you must install and configure an Avaya Communication Server 1000 Avaya CS 1000 system as follows Install Call Server and SIP Line Gateway For more information about SIP Line Gateway see Avaya SIP Line Fundamentals NN43001 508 The Avaya Communication Server 1000 CP PM Co resident Call Server and Signaling Server ...

Page 18: ... the G 729 daughterboard is installed For more information see Mount the G 729 daughterboard on page 175 Note If G 729 codec is not supported by your DAPs ensure that the G 711 codec is available in your system It is not possible to make calls between the Avaya 2050 IP Softphone and DECT handsets when you select the I use a modem to connect to the network check box in theAudio settings for the sof...

Page 19: ...f the handover In the traditional DECT system synchronization between DAPs occurs over the wired network SIP DECT requires an accurate synchronization of the radio signals in the air to support handover Important If a DAP cannot receive synchronization signals from at least one other DAP it operates in a single cell mode and cannot handover to other DAPs or receive handover from them Represent eac...

Page 20: ...the same DECT system If the signals belong to the same DECT system the DAPs synchronize according to user configured rules Important If two or more independent SIP DECT systems have overlapping coverage areas configure these systems so each has a unique subset or portion of carriers When each system has a unique subset of carriers interference between the systems is reduced Reducing the number of ...

Page 21: ...ustrated in Figure 3 DAP synchronization hierarchy on page 21 Figure 3 DAP synchronization hierarchy If more than one synchronization source is present each one forms a separate hierarchy of DAPs called a synchronization island Automatic synchronization occurs within each synchronization island using the following rules After a DAP starts it searches for existing DAPs If it finds one with a lower ...

Page 22: ...ildings Signal strength and frame errors Signal strength is important for DAP handset communication voice quality and synchronization between DAPs The following items are relevant for the signal strength for synchronization To achieve a good voice quality the minimum signal strength at the receiver in the handset and DAP must be 72 Decibels referenced to milliwatts dBm This includes a margin of 10...

Page 23: ... is a problem with the deployment of your SIP DECT system Frame errors Frame errors rarely can occur in DECT The number of frame errors for each reading may not be more than four The most common cause of frame errors higher than four is a high number of reflections This causes an audible click during calls IP network configuration The IP network must be able to support SIP DECT this section provid...

Page 24: ...l network to connect to public IP addresses if you use Network Address Translation NAT However SIP DECT does not support NAT Ensure that IP addresses and routing are consistent with each other to deliver the required transparency Also ensure that IP addresses are consistent with routing for normal unicast traffic as well as for the required multicast traffic The maximum cable length between the DA...

Page 25: ...twork stations in the DHCP server Ensure that you configure the DHCP server to assign IP addresses from a specific range to unknown MAC addresses However unknown LAN stations have valid IP addresses which can be a minor network security issue To solve this use the Vendor Class Identification VCI in the DHCP server The DHCP server issues IP addresses only to devices that have the DAP VCI Ensure tha...

Page 26: ...omplies with local electrical codes Install DAPs indoors where no condensation occurs and the temperature remains within the range of 0 C to 40 C of 20C to 40C for external housing Install the C4710 and C4710E DAPs in a vertical position The radiation pattern differs between the horizontal and vertical positions The 4720 and 4720E can be installed horizontally only if you change the antenna positi...

Page 27: ...oth phantom power and power over spare wires are provisioned on the same DAP to provide system redundancy The power input providing the highest voltage is active If one power input fails the other takes over without service interruption The 4720 and 4720E DAPs are powered only through Power over Ethernet PoE with the following specifications Voltage at C4720 E via PoE 36 57 V DC PoE Class Class 2 ...

Page 28: ...n Routed Head Quarter Configuration Branch Office Configuration Routed Head Quarter Configuration with Branch Office Multi Site Mobility Network Configuration Basic or Simple Configuration In Basic Configuration all DAPs are in the same subnet that is based on one or more IP switches IP multicast must be able to occur between all DAPs The configuration supports Site planning and hardware deploymen...

Page 29: ... is split into several subnets In this configuration DAPs belong to various subnets and behave as one large SIP DECT system with the full support of seamless handover IP multicast must be able to occur between all DAPs in the Campus network through IP switches and the IP routers that connect the various subnets For an illustration of a Routed Head Quarter configuration see Figure 7 SIP DECT config...

Page 30: ...ined by mask 255 255 255 0 then aggregated mask 255 255 248 0 covers up to four such subnets Branch Office Configuration Branch Office Configuration is used for a Large Campus network that is split into various geographical segments branch offices IP multicast must be able to occur between all DAPs in every branch office and no IP multicast is allowed between any two branch offices In this configu...

Page 31: ...ets do not cross IP routers Routed Head Quarter Configuration with Branch Office Routed Head Quarter Configuration with Branch Office makes it possible to create a Routed Head Quarter Configuration in one and only one the branch office Within the Branch Office with Routed Head Quarter DAPs belong to various subnets and behave as a single site of one SIP DECT system with the full support of seamles...

Page 32: ...ing between independent SIP DECT systems installed on separate Call Servers connected by trunks Handover between independent SIP DECT systems is not possible A SIP DECT system on an individual MCDN node can be any of the previously described configurations Basic Simple Routed Head Quarter Branch Office or Routed Head Quarter with Branch Office MSMN requires unrestricted MSMN package 370 and a numb...

Page 33: ...r of each building are required Make sure that dimensions are clearly stated on the maps Additional information such as the use of buildings office hotel factory store construction materials walls floors ceilings and cabling infrastructure are helpful in estimating DAP positions in advance Number of users handsets Number of users handsets both initial and foreseeable growth and areas of above aver...

Page 34: ... handover either intracell or intercell handover Make sure that the maximum expected traffic density is not more than 11 channels simultaneously For more information see Site survey example on page 199 Speech quality A relationship always exists between coverage and speech quality The greater the distance between the handset and the DAP the lower the quality Therefore you must understand the relat...

Page 35: ... a maximum moving speed of 5 kilometers per hour km h Bear this in mind if your DECT system must cover an elevator Metal Construction In metal structures reflection can negatively impact voice quality clicks and interruptions can occur even if you are close to the DAP This effect is made worse when the handset is in motion For more information see Coverage calculation on page 36 The required quali...

Page 36: ...ocumented and signed by the customer If the customer becomes dissatisfied afterwards you can refer to the agreement Also be aware that if the speech quality is low in certain areas the customer may perceive that you delivered a low quality system If a lower voice quality level is acceptable ensure that all calls are received and dropped calls are avoided Coverage calculation The coverage can be ca...

Page 37: ...on in Figure 11 DECT range calculation chart on page 38 Using the building map start at the possible DAP location Move away from the DAP location Calculate the distance When you encounter an obstacle calculate the insertion loss Using the chart below start in the lower left corner 0 0 move horizontally to the value for the actual distance Move vertically to the value for the insertion loss of the ...

Page 38: ...the assumption that walls are made of light brick plasterboard or wallboard with metal frames Normal electrical wiring central heating pipes office furniture and desktop computer equipment have no significant effect Ensure that you consider the signal shadowing effect of stairways lift shafts and shielded rooms The following items cause shadowing of the radio signal Thick walls especially cavity w...

Page 39: ...e of another unsynchronised DECT System or any similar system in adjacent buildings causes interference A DAP or a DECT Handset interferes with sensitive laboratory equipment and medical equipment for example ensure that DAPs are installed outside of an operating room at an hospital Ensure that significant interference from unsuppressed engines or electric motors is accounted for Traffic density c...

Page 40: ... basics of SIP DECT system deployment DECT Deployment Kit 2 The DECT Deployment Tool deployment tool determines cell centers and cell boundaries The DECT Deployment Kit 2 is shown in Figure 12 Deployment Kit 2 and carrying case on page 41 For more information about the deployment kit see the DeTeWe User Manual that accompanies each kit Important If you use an older deployment tool that differs fro...

Page 41: ...Figure 12 Deployment Kit 2 and carrying case The following figures shows the assembled kit System deployment SIP DECT Fundamentals October 2012 41 ...

Page 42: ...Figure 13 Assembled Deployment Kit 2 and DeTeWe handsets Site planning and hardware deployment 42 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 43: ...ey on the handset is the Off Hook key Accessing site survey mode To access the Site Survey Mode on the DECT Handset perform the following procedure 1 Press Menu 2 Scroll down to System 3 Dial 76 4 Scroll down to Site Survey 5 Press OK 6 Use the handset to detect frame errors and signal strength The Frame Error value for the handset is the number of detected Sync ACRC errors within the last 100 rec...

Page 44: ...sets The average number of handsets expected in a particular cell Cell The coverage area provided by a basestation Cell boundary The edge of a cell showing the cell coverage area Cell center The place where all the basestations are installed DECT Radio Deployment Tool The tool used to determine the radio range of a basestation Critical point A point or location defined as an outer corner of a cove...

Page 45: ...g figure illustrates some of the preceding terms Figure 15 Example showing deployment terms Deploying on a single floor Use the information in this section when you are installing SIP DECT on a single floor Use the following procedure to identify critical points when installing on a single floor Identifying critical points on the floor Mark critical points System deployment SIP DECT Fundamentals O...

Page 46: ...lity of the link is poor The link drops if the handset and the basestation are too far apart As shown in Figure 17 Cell boundary terminology on page 47 the cell boundary is the farthest point from the cell center where a clear radio signal can be heard Determine the range from the cell center to the cell boundary or the distance to a potential cell center from a critical point by using the cell bo...

Page 47: ...r more information see Entering the site survey mode on page 43 if you use Deployment Kit 2 or Entering the monitor mode on page 213 if you use an older Deployment tool 3 Measure the range into the coverage area in a few directions to determine where a cell center can be located and still be within range of the critical point Listen to the deployment tool handset while moving away from the basesta...

Page 48: ...est adjacent critical point to the first critical point Repeat the described steps in Demarcating the cell contour for the critical point farthest from the center of the full coverage area on page 47 to mark the cell contour of the closest adjacent critical point to the first critical point Site planning and hardware deployment 48 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 49: ...Repeat step 1 at an adjacent critical point The call center is where the cell boundaries of both critical points meet Mark the cell center position on a floor plan 3 Use the cell contours to locate a cell center Locate the cell center where the cell contours meet Choose a position on the floor plan that meets the following requirements is farthest from the critical points provides good audio quali...

Page 50: ... cell If a user office is in a zone where audio quality deteriorates relocate the cell center closer to the critical point or the office 4 Walk into all the areas rooms necessary to mark the complete cell boundary Radio signals travel further in uncluttered areas than in cluttered areas Record the cell boundary 5 Find the cell boundary by measuring the range and marking it on the floor plan with a...

Page 51: ...ers with colored markers Use the following procedure to identify new critical points Identifying new critical points 1 Identify one new critical point slightly inside of where the cell boundary meets the outside wall In Figure 22 Example of new critical points P8 and P9 on page 52 this new critical point is P9 2 Identify another new critical point which is adjacent to the first new critical point ...

Page 52: ...ng procedure to mark new cell contours and a new cell boundary Demarcating new cell contours a new center and a new cell boundary Using the critical points from Identifying new critical points on page 51 mark new cell contours a new cell center and a new cell boundary For more information see Demarcating the cell contour for the critical point farthest from the center of the full coverage area on ...

Page 53: ...g procedure to mark cell contours centers and boundaries at the far end of the intended coverage area Demarcating additional cell contours centers and boundaries at the far end of the building Repeat the procedures Identifying critical points on the floor on page 45 toMarking and labeling new critical points on page 52 as necessary to mark new cell boundaries at System deployment SIP DECT Fundamen...

Page 54: ...a critical point P11 in Figure 25 Identify new critical points P11 P12 P13 P14 P15 P16 P17 on page 55 where cell boundary area IC2 The critical points must be as follows 2 Mark critical points inside of where the cell boundary meets the outside wall P12 P13 P14 and P15 in Figure 25 Identify new critical points P11 P12 P13 P14 P15 P16 P17 on page 55 and 3 Mark critical points where cell boundaries ...

Page 55: ...he building Critical points P11 P13 and P16 form the following contours in Figure 26 Contours formed by critical points P11 P13 and P16 on page 56 the cell center 1C5 in Figure 27 Cell center 1C5 formed by critical points P11 P13 and P16 on page 56 a new cell boundary in Figure 28 Cell boundary 1C5 formed by critical points P11 P13 and P16 on page 57 Critical points P11 P12 and P17 form the follow...

Page 56: ...complete radio coverage Cell boundary 1C7 completes the floor plan Figure 26 Contours formed by critical points P11 P13 and P16 Figure 27 Cell center 1C5 formed by critical points P11 P13 and P16 Site planning and hardware deployment 56 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 57: ...Figure 28 Cell boundary 1C5 formed by critical points P11 P13 and P16 Figure 29 Example of critical point cell boundaries System deployment SIP DECT Fundamentals October 2012 57 ...

Page 58: ... floor coverage However due to the construction of most modern buildings with raised floors high metal content and reinforced concrete through the floor coverage with DECT is limited Checking for through the floor coverage 1 Place the deployment tool in a middle floor of the site 2 Go to the floor above the deployment tool and enter the site survey mode on the handset For more information see Ente...

Page 59: ...n the floor plan Use the data from the deployed floor for other identical floors For example if the second floor of an office tower is laid out with cubicle style offices with a perimeter of enclosed offices and the third floor is laid out in the same manner both floors can have the same installation profile for basestations All floors do not have the same layout If the floor plan varies from floo...

Page 60: ...s serve one floor of an atrium verify the coverage of the cell on all of the floors that meet with the atrium High rise buildings Deploy a high rise building as an unusual type of multi floor deployment Test through the floor coverage first If there is no through the floor coverage deploy each floor Repeat the deployment for all floors with the same layout In all other cases deploy floor by floor ...

Page 61: ... the opposite side of a wall from its planned location Consider the following for basestation locations Choose locations where you can easily mount basestations Install basestations as close as possible to planned locations Follow safety codes and be aware aesthetics Allow sufficient access to install basestations Provide clear installation instructions Test the coverage during post deployment che...

Page 62: ...ance for the user population in a cell and for the roaming user The cell reengineering process The following sections describe the reengineering process Estimating traffic within a cell on page 63 Separating the coverage area and recording the number of offices on page 63 Creating an estimate table on page 64 Calculating the number of users inside the cell with an office on page 64 Calculating the...

Page 63: ...ally in each cell Some users have both wired and handset phones other users rely on handsets only Re engineered cells for high traffic areas are represented by an adjusted estimate for the two groups handset and wireless and handset only Use the adjusted estimate to determine whether the cell sizes can handle the telephone traffic If the traffic handling capacity of the cells is not adequate use 1...

Page 64: ...walk into the cell Users without an office Users in a cell Creating an estimate table 1 Make an estimate table Include a column for each cell center 2 Label the rows as shown in Table 5 Estimate users in a cell on page 64 3 Label each column heading with the cell center indicator Use this table to determine how many times to subdivide each cell to carry the handset telephone traffic Calculating th...

Page 65: ... 1C7 Users inside the cell with an office 8 4 Users with an office outside of a cell who walk into the cell 3 2 Users without an office Users in a cell Calculating the number of users with an office outside the cell who walk into the cell 1 Estimate the number of users in the first cell with an office outside of the cell who walk into the cell 2 Use the following formula 3 Enter the result in the ...

Page 66: ...ecording offices on page 63 no users are without an office Totalling the estimate for users in a cell Table 9 Example of the table first column total Estimate for 1C1 1C2 1C3 1C4 1C5 1C6 1C7 Users inside the cell with an office 8 4 Users with an office outside of a cell who walk into the cell 3 2 Users without an office 0 Users in a cell 11 6 Totalling the estimate for users in a cell 1 Total the ...

Page 67: ...timate table on page 67 This table shows the results of the calculations for cells that require reengineering Creating a table to document telephone types in a cell Use a table like Table 11 Telephone types in a cell on page 67 to record the various telephone types in each cell Table 11 Telephone types in a cell Telephone type 1C1 1C2 1C3 1Cn User telephone types Use the following symbols in each ...

Page 68: ...ers with only a handset Action From 0 up to 20 From 0 up to 12 Keep cell size as deployed Greater than 20 Greater than 12 Subdivide the cella to meet the preceding conditions a For information about how to subdivide cells see High handset density deployment on page 71 Use Table 14 Cell reengineering on page 68 only for user types H W and H For user type M see A mix of users with and without wired ...

Page 69: ...on is available where a mix of handset users exist with and without wired telephones No office information If the location of the offices of users is not known calculate the estimated number of handsets for each cell using this formula The formula is based on the assumption that users are located evenly throughout the cells However most users offices are clustered in specific areas of a building T...

Page 70: ...handsets for each cell 3 5 4 7 5 9 6 11 7 12 8 14 9 16 10 18 11 20 12 22 13 24 14 25 15 27 16 29 17 31 18 34 19 36 20 38 21 40 22 42 23 44 24 46 25 48 26 49 27 50 28 53 29 55 30 57 31 60 32 62 Site planning and hardware deployment 70 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 71: ... determine if you must resize the cell as described inDetermining cell reengineering on page 68 High handset density deployment The high handset density deployment includes limiting the expected number of handsets for each cell center Use the high handset density procedure if instructed to inTable 14 Cell reengineering on page 68 Do not use more than one basestation for each cell center Limit the ...

Page 72: ...e number of handset users in the high density handset cell Count the number of users Include users served by through the floor coverage of this cell 2 Calculate the cell subdivisions as required Divide the number of users by the appropriate value 12 or 20 shown in Table 14 Cell reengineering on page 68 Round up the result to the next whole number The result equals the number of cells required afte...

Page 73: ...eployment requirements on page 19 8 Ensure the new cells have complete coverage 9 Use the deployment handset to check coverage 10 Repeat the anticipated handsets for each cell calculation to ensure that each smaller cell provides appropriate traffic coverage to the users in the area System deployment SIP DECT Fundamentals October 2012 73 ...

Page 74: ...Site planning and hardware deployment 74 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 75: ...s section contains the steps to configure the SIP DECT system Before you can use SIP DECT you must install and configure the following software on the DAP controller PC Microsoft Windows You can install any of the following operating systems on the DAP controller or manager PC Windows 2003 or Windows 2003 Rel 2 Windows 2003 requires SP2 Windows XP Professional SP2 SP3 Windows 7 not the Home versio...

Page 76: ...g access However the IP DECT Configurator can automatically change the firewall settings Verify the firewall settings after installation If a third party firewall program is installed on your DAP Controller PC ensure the firewall does not block the ports used for the SIP DECT system By default some ports are defined in IP DECT Configurator The ports defined by default From 3000 to 22229 multicast ...

Page 77: ...tion of the DAPs is D ECT AP 49 Installing and configuring Microsoft Windows DHCP server Ensure that your DHCP server provides the following data to the DAP IP Address Subnet Mask Default Gateway IP address Next Boot Server IP address that is the IP address of the TFTP server DHCP option 066 Configuration file name dapcfg txt available through the TFTP server DHCP option 067 You can install the DH...

Page 78: ...h the procedure using the instructions in the dialog box 10 Close the Add Remove Programs window and close the Control panel window Configuring the Settings for SIP DECT 1 Start the DHCP manager Start Programs Administrative Tools DHCP The DHCP Administration Tools window appears Software requirements 78 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 79: ... starts 3 Click Next in the wizard dialog box 4 Enter a name and description for the new scope for example SIP DECT 5 Click Next in the naming dialog box see the IP address range The window New Scope Wizard IP address range appears DAP controller software SIP DECT Fundamentals October 2012 79 ...

Page 80: ...his is necessary only if the IP address or addresses of equipment with a fixed IP address is within the DHCP address range If it is not within the DHCP address range leave this field blank 10 If you entered IP address ranges in step 6 click Add to save the exclusion list 11 Click Next The Lease Duration window appears 12 Set the desired lease duration of the granted IP addresses to the desired val...

Page 81: ...inish The newly created scope appears with a new line called Scope Options 15 Right click Scope Options and select Configure Options The Scope Options page appears DAP controller software SIP DECT Fundamentals October 2012 81 ...

Page 82: ...your DAP controller or manager if the TFTP server is running there 17 Check Option 067 for the boot file name Enter dapcfg txt 18 Select the Option 3 check box and enter the Router or Default Gateway IP address for example 192 168 100 1 and click Add Software requirements 82 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 83: ...re available including shareware and freeware A TFTP server must handle several accesses at the same time because several accesses occur at the same time when the DAPs start simultaneously Only a few TFTP servers can handle more than one access at the same time Some of these crash if the number of accesses is too high Install a TFTP server on Windows 2003 DAP controller software SIP DECT Fundament...

Page 84: ...heck box 5 Click Next 6 Insert the Windows 2003 CD ROM as prompted 7 Follow the instructions in the dialog box to complete the procedure 8 Close the Add Remove Programs window and close the Control panel window 9 Click yes after you are prompted to restart the computer Starting the TFTP server 1 If you have Windows 2003 go to Start Control Panel 2 Open Administrative Tools 3 Open Services Software...

Page 85: ...rivial FTP Deamon and then select Properties 7 Change the Startup Type setting to Automatic 8 After you install TFTP on your PC a folder named tftpdroot is created Important If you run Windows 2003 you must create the TFTP folder on drive C as shown in the following figure DAP controller software SIP DECT Fundamentals October 2012 85 ...

Page 86: ...For more information see DAP Controller on page 90 Built in DHCP server The DAP controller software has a built in DHCP server This server runs as an application that requires you to log on to Microsoft Windows You can use the IP DECT Configurator tool available under DAP controller to start or stop the DHCP server program This DHCP server responds to DHCP requests from DAPs because it checks on V...

Page 87: ... 8 Enter theTFTP IP address on the PC where the DAP controller software is installed for example 192 168 100 10 9 If you need to assign manually IP addresses to the DAP click the DAP IPAddresses tab 10 Using the context menu and typing required data in the fields enter MAC address of the DAP and the IP address assigned to the DAP You can add DAPs to the list delete DAPs from the list or edit the a...

Page 88: ...ess and configuration data on DAP you must temporarily connect a DHCP server and a TFTP server The DHCP and TFTP server can be on a stand alone PC with a network interface and a DAP connected The DHCP and TFTP server can also be on any other computer in the network The DHCP server and TFTP server are required while you configure the DAP but are not required during normal operation Important To sto...

Page 89: ...vanced tab and select Both for Assign IP addresses dynamically to clients of and Unlimited for Lease duration for OOTP clients 5 Click OK to save changes DAP controller software SIP DECT Fundamentals October 2012 89 ...

Page 90: ...Ps and the DAPs can function without the DHCP and TFTP servers DAP Controller Perform the procedures in this section to install the DAP Controller from the CD You must execute this procedure only once and thereafter use the installation for any number of system configurations You can change settings later Prerequisites Install and configure IIS software For more information see Internet Informatio...

Page 91: ...e SIP DECT system to another to configure and maintain them You can select this option when installing a DAP Controller dedicated to a specific SIP DECT system in such a case the DAP Controller operates as it would in Single System mode You cannot use DAP Controller PC in more than one system at the same time With a Multiple Systems installation type you can activate one of the configured SIP DECT...

Page 92: ... installs the software The InstallShield Wizard Completed page appears when the installation is complete 10 Click Finish The IP DECT Configurator starts automatically so that you can configure your SIP DECT system Software requirements 92 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 93: ...a SIPL connection For more information on the Upgrade procedure see Upgrade a SIPN connection to a SIPL connection on page 235 Navigation This section contains the following navigation links to SIP DECT configuration procedures Basic simple SIP DECT configuration with Communication Server 1000 SIP Line Gateway on page 93 Routed Head Quarter configuration on page 109 Multiple site mobility network ...

Page 94: ... page 95 Configuring other settings Performance Email Settings on page 100 Configuring other settings Customer Information settings on page 102 Saving the system on page 102 Enabling or re enabling the DAPs on page 103 Starting the IP DECT Configurator Select Start Programs DAP controller DAP Applications DAP Configurator The IP DECT Configurator main window has three panes a The top pane shows th...

Page 95: ...d An example of this address is 192 168 100 10 3 In the Proxy IP Configuration tab enter the Proxy IP address which is the SIP LINE Gateway Node IP address for example 192 168 100 105 and Proxy port number 5070 by default for SIP LINE 4 Click Apply Configuring Network Settings 1 In the Settings pane click Network Setting The IP DECT Configurator Network Settings window appears 2 In Network card se...

Page 96: ...h appears when you click Activate Deactivate System Status 6 Optionally select the Monitor DHCP server check box to monitor the DHCP activity of the built in DHCP server The results appear in the System Status window which appears when you click Activate Deactivate System Status Configuring System Settings 1 In the Settings pane click System Configuration 2 Choose one of the following To create a ...

Page 97: ...ou enter the domain and Realm name exactly the same as configured in SIP Line Gateway If you use handset based authentication leave the User and Pswd fields empty In this case DAP sends the handset name and proxy password configured in the handset applicable only to 4027 4070 4075 handsets with 2 00 or higher software For more information see DECT 4027 4070 and 4075 Handsets User Guide NN43120 122...

Page 98: ...external calls b If your Communication System supports Music on hold based on IP Media services select the check box sdp_MoH and select yes c Some communication systems e g MS Office Communication Server OCS R2 and devices may require sending DTMF tones in RTP stream To enable this option select the check box sdp_DTMF_rfc2833 and select yes Note In this case accessing the voice mail box from DECT ...

Page 99: ...nique PARI for your DECT system is issued by the European Telecommunications Standards Institute ETSI For more information see http www etsi org Important Ensure you enter the correct PARI You must reinstall the DAP Controller software and resubscribe all DECT Handsets if you change the PARI If you plan to configure an MSMN configuration enter an eight digit hexadecimal string for the Secondary Ac...

Page 100: ...ings window with the PCR Settings tab selected appears 2 In Performance Settings under Performance Counters Configuration enter a value for Interval UPM generation every _____ minutes or accept the default of 1440 minutes which equals one day This interval specifies how often User Performance Measurement files are generated 3 Enter a value in Interval EPM generation every _____ minutes or accept t...

Page 101: ... DAP channel occupation If the channel occupation is higher than the percentage of the available channels for a specified time period an email is generated The threshold is specified in percentage the time is specified in seconds 14 Select the Alarms Settings tab Select Alarm notification type 15 Fill in the box next to Alarm reaction time with the hours as an interval to send email messages The d...

Page 102: ...w enter customer information This window is for administrative purposes only The system does not use this information Saving the system 1 To save the new system you created with the IP DECT Configurator click Apply and then click Save system 2 If a message appears instructing you to activate the system click OK and go to the last step in this procedure 3 In the System Control pane in the left of t...

Page 103: ... You must restart the DECT Access Points DAP following software upgrades Restartng DECT Access Points 1 Start DAP manager by entering the following URL into an internet browser localhost cds The DAP manager IP DECT page appears 2 Select Access Points from the menu on the left The Access Points page displays information about the DAPs DECT Access Points are identified by their Radio Part Number RPN...

Page 104: ...procedure to add a Number Range Adding Number Range 1 Select Add Number Range from the menu on the left 2 Define DNs for the DECT Handsets You can also import DNs from a csv file For information see Add a DN range on page 132 Subscribing a DECT handset Before you can use a handset also known as portable telephone or portable part PP you must subscribe the handset to the system and ensure that the ...

Page 105: ...s is Enabled You can disable or remove subscriptions For information about subscription management see Subscription management on page 123 A DECT handset is required for the remainder of this procedure 4 Find System configuration in the DECT handset menu 5 Choose New and enter the displayed PIN code Sometimes you must enter PARK code first The PARK code appears on the left at the bottom of the Sub...

Page 106: ... SIP Settings on page 96 While Configuring SIP Line gateway node enter the same domain name case sensitive as you entered for SIP DECT and SIP Line service and ensure that the SIP LINE Gateway local SIP port corresponds with the Proxy port Configuration of Universal Extension on a Call Server Universal Extension UEXT redirects incoming calls to the DAP Key 0 corresponds with the DN configured on t...

Page 107: ... for MSMN configuration KEY 0 aaa yyyy for example 0 SCR 5001 0 aaa yyyy Primary UEXT DN aaa MCN MCR SCN or SCR yyyy primary DN 1 HOT U yyyy for example 1 HOT U4425001 1 hot u yyyy Target DN yyyy User Agent DN prefix configured for SIP Line subscribed DN on DAP Branch Office configuration Use Branch Office Configuration for a Large Campus network that is split up into various geographical segments...

Page 108: ...ffice configuration Use the following procedure to select a Branch Office configuration Selecting a system configuration 1 Perform one of the following steps If you were referred to this section from Configuring System Settings on page 96 go to step 3 OR Open the IP DECT Configurator and click Modify 2 Select the SIP DECT system that you are running and click System Configuration 3 Choose Main Sit...

Page 109: ...s must be correctly configured for VoIP and IP multicast The network must support IP multicast between all network components used for IP DECT System You can edit the following settings Time to Live TTL value The Time to Live value is used for the multicast traffic If the Time to Live for the multicast is set to 1 multicast traffic is not forwarded by a Router If the Time to Live is greater than 1...

Page 110: ... the same as Simple configuration but includes one additional step For information see Configuring Network Settings on page 95 Configure Routed Head Quarter Follow these procedures to choose a system configuration and configure Routed Head Quarter Choosing system configuration 1 If you were referred to this procedure from Configuring System Settings on page 96 skip to step 3 Open the IP DECT Confi...

Page 111: ...working Routed Head Quarter Configuration with Branch Office Routed Head Quarter Configuration with Branch Office makes it possible to create Routed Head Quarter configuration in one of the branch offices Within the Branch Office with Routed Head Quarte r DAPs belong to various subnets and behave as a single site of one SIP DECT system with the full support of seamless handover As for the whole SI...

Page 112: ...d subnet mask for RHQ doesn t cover the subnets used in the branch offices 5 Configure each branch office by entering the following parameters Subnet the first address in the subnet range for instance 192 168 31 0 Subnet mask mask to specify the subnet boundaries RPN range lowest RPN and highest RPN in this Branch Office Subnet name any name used to identify the Branch Office Time Offset time zone...

Page 113: ...s Configure the uniform UDP or coordinated CDP numbering plan Note MSMN configuration requires Multi site Mobility Networking package 370 enabled DECT Visitor User on SIP DECT consumes one SIPN license AVAYA SIP LINES from a pool of SIPN licenses that are available to all SIP clients and one DECT wireless Visitor license from a pool that are available to DECT clients DMC SIP DECT The sequence of a...

Page 114: ...andset for MSMN must be subscribed using Enable for Multi site option in DAP Manager For more information see Subscribing a DECT handset on page 104 As for usual SIP DECT set you must also configure a UEXT block on call server Important When you configure a UEXT block for an MSMN DECT set enable Call Forward All Calls to external DN Allowed feature CLS CFXA Importing and exporting subscriptions Us...

Page 115: ... with a User agent DN prefix configured for SIP Line Use LD 11 to configure UEXT Packages 139 415 and 417 must be enabled on the Call Server Package 370 and DECT Visitor licenses are required for adding DECT visitors in MSMN configuration Table 18 LD 11 Add universal extension Prompt Response Description REQ NEW Add new extension TYPE UEXT Universal Extension CUST n n customer number TN ls c u for...

Page 116: ...ps Configure CDN for example 4500 for CallPilot on the home site Create a message box for DECT user in CallPilot and enter the extension DNs a local DN for example 5001 b LCS DN or HLOC DN for example 7385001 local steering code or home location code DN c DSC DN or LOC DN for example 5555001 distant steering code of the remote site 1 or location code to remote site 1 DN d DSC DN or LOC DN for exam...

Page 117: ...elled OR Enter the coverage range of the home DECT system with the handset on Any CFW related to the handset is cancelled Multiple Gatekeepers Configuration Multiple Gatekeepers is a special configuration option that allows using SIP DECT in Survivable Branch Office configuration CS1000 or in Load Balancing configuration Note The Multiple Gatekeepers option can be used for Survivable Branch Office...

Page 118: ...In the example in the following procedure the Branch Office SIP Line Gateway IP address 192 168 32 135 is added as an Alternate Proxy for SIP DECT Configuring multiple SIP proxies 1 On the Settings pane click IP DECT Configurator IP Settings The IP Settings page appears as shown in Figure 36 IP DECT Configurator IP Settings window on page 118 Figure 36 IP DECT Configurator IP Settings window 2 Sel...

Page 119: ...rt approximately 6000 SIP DECT Handsets on a single system 256 DAPs with 25 subscriptions for each DAP Determine the number of SIP Line servers SIP DECT load balancing configuration Communication Server 1000 SIP Lines Node does not support load balancing of SIP user registration between a Leader and Followers in the same node An administrator must add more SIP Line Nodes on the same Communication ...

Page 120: ...nation A set of SIP Line trunks must be assigned to every SIP Line Node SIP DECT uses an alternative proxy selection approach a SIP DECT Handset can register through different SIP Line nodes if the primary node is down Aprimary proxy is assigned by DNR prefix to a DECT Handset only for the first selection If this proxy SIP Line Node fails then the DAP selects the next proxy from the list regardles...

Page 121: ...33 Subscription export and import on page 134 DAP reboot history on page 137 System archive on page 137 Handset firmware update on page 138 Central Directory access tool on page 142 DAP manager overview This section provides an overview of the DAP manager application for SIP DECT and describes the DAP manager interface DAP manager is a Web based application To start DAP manager open Internet Explo...

Page 122: ...resent or working Access Points Add number range Use this section to enter the available extension numbers Backup export Use this section to create a backup of your system History Use this section to view history of the DECT Access Points status Pack Up Go Use this section to prepare subscription data for use in another system and to export multi site subscriptions 2 Task list System administratio...

Page 123: ...tem is connected For information see Call Server Configuration on page 114 Subscribing a handset 1 Open Internet Explorer and enter the following URL in the address field localhost cds TheDAP manager IP DECT page appears 2 Select Subscriptions from the menu on the left in the DAP manager IP DECT page The Subscriptions page appears 3 Select the required available extension number from the list on t...

Page 124: ...ocation you need not use a PARK code 7 Enter the displayed PIN code You must enter the PIN within 16 minutes otherwise the system terminates the subscription mode for that extension number and you must start the subscription process from the beginning 8 Enter the name of your SIP DECT system and the DN You can find the name of the system and the DN on the handset display The status of the configur...

Page 125: ...bscriptions page appears 3 Select the DN to delete If the DN you plan to disable is not visible go to subsequent pages until you find it The page number appears in the top and bottom rows of the subscriptions table 4 Click Disable The status of the configuring subscription record changes from Subscribed to Black Listed When the SIP DECT system manages to delete the subscription record from the han...

Page 126: ...nd the status of that number is free Deleting a number 1 Open Internet Explorer and enter the following URL in the address field localhost cds The DAP manager IP DECT page appears 2 Select Subscriptions The Subscriptions page appears 3 Select the DN to disable If the DN you plan to disable is not visible go to subsequent pages until you find it The page number appears in the top and bottom rows of...

Page 127: ...ption that applies either Exact matchor Starting with and click OK RPN filter Use the RPN filter to look at the subscription records on the specific DAP To activate the filter select the required RPN Subscriptions status filter Use the Subscriptions status filter to look at the subscription records with some specific status for example free enable subscribed black listed To activate the filter sel...

Page 128: ...eted from the handset and then the status is set to Free Presence status This shows the presence status of the handset in the DECT system If the SIP DECT system detects that the handset is no longer present the status changes from Present to Absent The status changes to absent if one of the following cases occurs The handset is switched off The handset is placed in the charger in disconnected char...

Page 129: ...versions subscribed on a DAP when the DAP restarts To restore this information turn off and on the handsets subscribed to the restarted DAP or restart all DAPs using option Reboot all in DAP Manager For information see Restart all DAPs on page 131 DAP management Manage DECT Access Points DAP Changing a DAP Radio Part Number Follow this procedure to change the unique Radio Part Number RPN of a DECT...

Page 130: ...ing software or if a DAP is not functioning properly Restarting a DAP 1 Open Internet Explorer and enter the following URL in the address field localhost cds The DAP manager IP DECT page appears 2 Click Access points The DECT Access Points page appears 3 Select the DAP to restart 4 Click Reboot The DAP restarts It takes several minutes for the DAP to begin working again after it restarts System ad...

Page 131: ...oftware or if the DAPs are not functioning properly Restarting all the DAPs in a system 1 Open Internet Explorer and enter the following URL in the address field localhost cds The DAP manager IP DECT page appears 2 Click Access points The DECT Access Points page appears 3 Click Reboot All Deleting a DAP Follow this procedure to remove a DAP that is damaged beyond repair Deleting a DAP 1 Open Inter...

Page 132: ...ge If you add a range consisting of one number only proceed to step 5 4 In the To field enter the last number in the range 5 Click OK Importing a DN range from a csv file Importing a DN range from a csv file 1 Click Browse A dialog appears 2 Browse to the csv file that contains the extension numbers phone book 3 Click OK The file contents is imported 4 Click the Subscriptions menu to verify that t...

Page 133: ...al Directory csv file When you use the Central Directory Access tool with an xls file you can convert this xls file to csv format by using Microsoft Office Excel System backup Avaya recommends that you back up the SIP DECT system whenever you make changes to the system configuration Backing up a system 1 Open Internet Explorer and enter the following URL in the address field localhost cds System b...

Page 134: ...onal during the export procedure Export subscriptions Prerequisites The PARI and the SARI for multi site subscriptions of the host system must be different from the PARI and the SARI in the target system The handsets to be subscribed must be within reach of the host radio signals Important You cannot prepare a subscription using the SARI of the current system To export subscriptions with the SARI ...

Page 135: ...ge 10 Click OK 11 Select the required available extension number from the list on the Subscription page for example select 5001 If the number you require does not show select another page The page number appears in the top and bottom rows of the subscriptions table 12 Click Enable OR Click Enable for multi site if you are exporting multi site subscriptions The status of the configuring subscriptio...

Page 136: ...ou must begin the subscription process from the beginning 16 Enter the name of the target SIP DECT system and the DN You can find the name of the system and the DN on the handset display The status of the configuring subscription record changes from Enabled to Subscribed 17 Click Export Prepared The Export page appears 18 Navigate to the folder where you want to store the file 19 In the Name field...

Page 137: ...and enter the following URL in the address field localhost cds The DAP manager IP DECT page appears 2 Click History The DAP Reboot History page appears System archive Use the procedure in this section to create an archive file containing various system settings third line maintenance data and performance data Avaya support can request this information if you experience certain types of problems wi...

Page 138: ...ion see Configuring other settings Performance Email Settings on page 100 5 Click Save on the File Download page 6 Navigate to the folder where you want to store the archive file 7 In the Name field enter a name for the archive file 8 Click Save Handset firmware update You can install new firmware and software on the handsets using the Handset Firmware update option Handset Firmware update is avai...

Page 139: ...dates which is the maximum number of simultaneous updates that occur outside the time periods you define in Define Update Periods Maximum number of retries for nonfatal errors which is the maximum number of retries for non fatal errors Retry interval in minutes 4 In the table Define Update Periods specify the days of the week and the time period updates are to occur Avaya recommends that you have ...

Page 140: ...XXXX bin for which XXXX is the firmware version Uploading means that the packet is visible in the right panel it does not indicate an upload to the handsets is taking place 10 On the left side next to the handset type the currently selected firmware version appears Click the handset or package relation in the left panel to display the available firmware packages in the right column 11 In the right...

Page 141: ...te to start the update The update starts according to the time schedule you defined The status of the update process appears in the Update handsets window as shown in the following figure After the update the handset continues to use the old firmware packet 17 Click Remove Ready Handsets 18 To activate the new firmware restart the handset Handset firmware update SIP DECT Fundamentals October 2012 ...

Page 142: ...tool provides two services that run under Windows No user interface is available TCP IP Port 30160 is open for external access from the IP DECT system IP DECT connects to the Central Directory access tool through the TCP IP socket defined in the IP DECT Configurator tool For access to the database the handset type must support access to the database through the handset menu If the handset menu doe...

Page 143: ... to directory 5 Save the database for example as cda_names xls After you update the file it is immediately active in the Central Directory access tool Do not change the file name as you update the file Installation Install the Central directory access tool Installing the Central directory access tool 1 Ensure that the IP DECT Configurator is installed on the DAP controller PC 2 Create an Excel fil...

Page 144: ...abase engine After Microsoft Office Access database engine 2007 is installed on your PC the Install Shield window appears 5 Click Next The Database Type page appears 6 Select Excel File 7 Click Next The Select the Excel File page appears 8 Click Browse and browse to the Excel file that contains the Central Directory data 9 Click Next The Ready to Install the Program page appears 10 Click Install T...

Page 145: ...dvanced IP Settings pane appears 4 Enter the CDA IP Address and the CDA port The IP address is the IP address of the computer running the Central directory access tool The port number is the port that is open for Central directory access on the CDA computer The default port number is 30160 5 Click Apply 6 Click Save System 7 Click Activate Deactivate System Status 8 Restart the DDS service and res...

Page 146: ...System administration 146 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 147: ... page 165 DAP Controller deactivation on page 166 Uninstalling DAP Controller software on page 167 DAP Controller software update on page 168 Troubleshooting on page 169 If you have problems on page 171 DAP Web interface DAPs provide a Web interface You can use the Web interface to view DAP data and export the DAP data to a file However you cannot change or modify the data using the Web interface ...

Page 148: ...nformation to a file by using the Web interface Exporting DAP configuration information 1 In an Internet browser enter the DAP IP address in the address field For example 192 168 32 108 The General Settings page appears 2 Click Save information in file The File Download page appears 3 Click Save 4 Browse to the folder where you want to save the file 5 Enter the name of the file and click Save 6 Op...

Page 149: ...tatus The 4720 DAP is equipped with two LEDs Top LED Yellow This LED represents the status of the 4720 DAP The indications are equal to the status indication on the 4720 DAP LED Table 20 4720 DAP LED Status on top LED LED Status Top LED Yellow Meaning Off No power 0 5 seconds On 0 5 seconds Off Loading software firmware Short flash every 0 25 seconds IP Network error not connected no DHCP TFTP ser...

Page 150: ...llow Dual Band Mode In Dual Band mode the LED color shows the operational frequency Green Europe International Red North America USA DAP firmware update Use the information in this section to load updated firmware to the DAPs Caution Risk of service loss You must update the firmware for all DAPs in the system at the same time Ensure that all DAPs are running and can have their firmware updated Cau...

Page 151: ...ng 10 Click Reboot to restart the DAPs 11 Enter the following URL in an internet browser localhost cds The DAP Manager appears 12 In the Main panel click Access Points The Access Points page appears 13 On the Access Points page ensure the new firmware Package ID is uploaded successfully Remove and replace a DAP if a new DAP is available Follow this procedure to remove and replace a DAP Replacing a...

Page 152: ...ically disconnect the DAP to replace 4 From the DAP list in DAP Manager manually record the Radio Part Number RPN of the DAP you are replacing Wait until the status of the DAP being replaced changes to not working in the DAP Manager Web interface 5 In the DAP Manager Web interface select the DAP you are removing 6 Click Delete to delete the DAP from the system Wait while the system redistributes t...

Page 153: ...andidate for the synchronization master You can also use it to detect potential problems in the synchronization structure Synchronization Analyzer provides the following information displays a hierarchical view of the DAP Synchronization using visibility files a three dimensional localization of DAPs using location files a Traffic Bearer Control file analysis which you can use to trace which DAPs ...

Page 154: ...nces in the seen and sees RSSI value This difference is caused by the fact that this visibility information is based on a snapshot The RSSI values are hexadecimal in the range 0 e where 0 is no signal The 80 dBm boundary is found at the boundary between value 3 and 4 approximately Generally the Phase difference must be 1 with a maximum deviation of 7 higher or lower The Building Information pane s...

Page 155: ...is a tool for third line engineers It is no longer a tool to be used in the field After loading the file it opens the Location window see Section Synchronization Analyzer Location page Find Allows you to search for an RPN based on entering the RPN number the MAC address or Info Field Settings This opens the Settings window In this window you can set the treshold for RSSI value and the Threshold fo...

Page 156: ...alyzer The menu bar offers a number of menu options which are explained in the following lists File Open Opens a Visibility File Compare Opens a Visibility file and compares it with the current tree In the results you might see a or X sign Red The current level of an RPN is higher that the one in the compared file sign Red The current level of an RPN is lower that the one in file that you have loa...

Page 157: ...ne other DAP only are made visible with this view type Below you see a Problem screen where some potential problems are visible The little triangles indicate a problem or a potential problem When you click the triangle you see information in the DAP Information pane in the right bottom corner In this example you see a potential problem not yet a real problem that the DAP has only one DAP at a high...

Page 158: ...the currently selected DAP as cluster master in the tree view Best Master Calculates the best master Expand All Expands the entire tree view Collapse All Collapses the entire tree view Location This menu item allows you to load a location file to make the DAP positions visible in a map of the site building When clicking this button the system asks you to open a Location file file that contains a m...

Page 159: ...ed to indicate an alarm condition displayed in the Visibility information pane in red In general the default settings are OK The Tresholds max number of daps seen and the threshold min number of daps seen are applicable for the Location viewer In the Location Viewer you can select Show DAPs seeing the max nr of other DAPs and also Show DAPs seeing the min nr of other DAPs Tools Track Portable Asks...

Page 160: ... Show Seen DAPs System maintenance 160 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 161: ...note that the duplication is only in the air In the IP DECT system the DAPs have a three digit RPN number Show DAPs seeing max nr of other DAPs This is related to the max number of daps seen in the Settings menu By default the maximum number of DAPs seen is set to 19 This means that you will see all DAPs that can see 19 or more other DAPs Show DAPs seeing min nr of other DAPs This is related to th...

Page 162: ...sed in the field Synchronization Analyzer Portable Tracking page Use the Portable Tracking page to follow the movement of a portable device from DAP to DAP A portable device can be tracked only if it is in an active call For an illustration of the parts of the Portable Tracking page see the following figure The following procedures describe how to analyze DAP synchronization and track portable dev...

Page 163: ...onization analysis activities 3 Click Start All programs DAP controller DAP Applications DAP Sync Analyzer 4 Choose Tools Track Portable from the menu A file requestor appears 5 Navigate to the directory C PM on the DAP controller or manager PC and choose the file pmtbc dat The Portable Tracking page appears System synchronization analysis SIP DECT Fundamentals October 2012 163 ...

Page 164: ...controller DAP Applications DAP Sync Analyzer 2 From the menu choose File Open A file requestor appears 3 Select the file visadm txt and click Open 4 Use the commands in the menu View to analyze the synchronization structure 5 Optionally use the commands in the menu View to troubleshoot the structure 6 Optionally load a location file The location file contains a site map with buildings and floors ...

Page 165: ... be used to quickly browse between different calls or radios Export and import SIP DECT system You can use the IP DECT Configurator to export your system to another computer or to back up the configuration After you run an Export System all the relevant system settings including all customer data are exported to a compressed or zip file To return to this configuration import the compressed file an...

Page 166: ...P Controller is connected and active it can perform the following functions Process messaging Low Rate Messaging and interaction with DECT Messenger Move subscriptions from a nonworking DAP to a working DAP You can configure the number of minutes for which a DAP must be unavailable before the system considers it to be not working the default is 10 minutes Monitor the SIP DECT system and send archi...

Page 167: ... controller PC from the network you must first deactivate SIP DECT services Deactivating SIP DECT services 1 Start DAP Configurator 2 In the IP DECT Configurator main window click Activate Deactivate System Status 3 Click Deactivate All indicated in the following figure to stop all enabled services and programs 4 After you deactivate the system click Exit Uninstalling DAP Controller software Remov...

Page 168: ... the DAP Controller software Updating the DAP Controller 1 In the IP DECT Configurator main window click Upgrade Installation 2 Click Browse for New DAP Controller software field browse to the folder where the new installation file the new DC release is stored select it and click Open 3 Optionally click Browse for New DAP firmware field browse to the folder where the new firmware the DAP package f...

Page 169: ...DHCP and TFTP servers are configured and running If you use the MS Windows DHCP Server ensure the scope is created the IP address range is added the scope options are configured the scope is activated Microsoft Windows DHCP Server is running If you use the MS Windows TFTP Server ensure Run TFTP Server on this PC is selected Windows TFTP Server on this PC is selected Microsoft windows TFTP Server T...

Page 170: ... Call Server and DECT system are configured and connected to the Ethernet 2 Ensure that the DAPs are working 3 Verify that a dial tone sounds if a handset goes off hook If no dial tone sounds the SIP DECT Handset is not registered on SIP Line Gateway Verify that the following SIP settings are configured properly For IP DECT Configurator ensure that the following values are configured Proxy IP addr...

Page 171: ...settings in SIP DECT key 1 hot u user agent prefix DN If you have problems If you have problems with your SIP DECT system first review Troubleshooting on page 169 The Troubleshooting section lists and describes the settings you can check to resolve some common configuration problems If you cannot resolve the issue collect the necessary information including a system survey system archive and netwo...

Page 172: ... Controller PC DAP controller software DAP firmware package Central Directory access tool if any Configuration Single or multiple system as selected during DAP controller software installation Simple or Routed Head Quarter or MSMN Microsoft Windows or built in DHCP server Microsoft Windows or built in TFTP server Numbering plan CDP or UDP Number range for SIP DECT handsets System maintenance 172 S...

Page 173: ...on see steps 1 and 2 of Tracking a portable device on page 162 Enabling logging before testing a specific call scenario adds extra information to the system archive Network packet capture traces Avaya support may ask you to collect network traces if some call scenarios fail on your SIP DECT system Traces contain SIP messages and RTP packets sent over the Ethernet You can collect traces from a comp...

Page 174: ...System maintenance 174 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 175: ...oard on page 175 Adjusting the antenna position on page 177 Mounting the 4720 DAP on a wall on page 180 Mount the G 729 daughterboard Use this procedure to install the G 729 daughter board Mounting the G 729 daughterboard 1 Make sure that you have the G 729 Daughter board 2 Open the cabinet 3 Take the PWB out of the cabinet Important Use caution when handling the PWB the light conductor for the LE...

Page 176: ...on the G 729 Daughter Board Figure 39 G 729 Daughter Board with sticky foam 5 Mount the G 729 Daughter Board onto the main PWB Push the Daughter Board carefully onto the main board The white connector should fit well Ensure the adhesive portion sticks to the Main Board G 729 daughterboard and DAP wall mounting 176 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 177: ...abinet and assembling the cabinet Do not forget to mount the two screws back into the rear side of the cabinet Adjusting the antenna position Important You only need to change the antenna position when you mount the 4720 DAP horizontally In all other cases you do not need to change the antenna position Adjusting the antenna position SIP DECT Fundamentals October 2012 177 ...

Page 178: ...lly Ensure that you shift the cover of the antenna carefully from the antenna 3 Remove the antenna cover from the 4720 DAP cover 4 Carefully bend the antennas to position them vertically as shown in Figure 43 Bend Antennas carefully into vertical position on page 178 Figure 43 Bend Antennas carefully into vertical position G 729 daughterboard and DAP wall mounting 178 SIP DECT Fundamentals October...

Page 179: ... as shown in Figure 45 Antenna in locked position on page 179 Figure 45 Antenna in locked position 7 Move the antenna cover carefully over the antennas in the vertical position and make sure that the antennas do not bend When the antenna cover is in place attach it by pushing it into its position in the 4720 DAP cabinet Figure 46 Cover installed 8 The 4720 DAP is now ready to install Adjusting the...

Page 180: ...he cabinet is the correct length 4 If necessary mount the RJ45 connector to the cable using the tool for mounting an RJ45 connector plug to a Category 5 cable For more information about standard color schemes see Wire color coding for Category 5 cables on page 27 5 Lead the Cat 5 cable to the 4720 DAP cabinet and connect the RJ45 connector Push the cable into the groove G 729 daughterboard and DAP...

Page 181: ...to the mounting plate Note When pushing the 4720 DAP on to the mounting plate make sure that you hear feel a distinct click This indicates that the 4720 DAP is firmly mounted to the mounting plate Mounting the 4720 DAP on a wall SIP DECT Fundamentals October 2012 181 ...

Page 182: ...G 729 daughterboard and DAP wall mounting 182 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 183: ...ter you will find a procedure on how to use the Location Builder with using jpg images pictures of the floors Please note that the procedure below is just an example The Location builder tool offers more possibilities than described here Please note that when you create a building it is just a name label Then you should add a floor to it This first floor determines the size and position of your bu...

Page 184: ...eter 100 pixels However you can change this relation via Tools Options when the dialogue window is closed When done Click OK 5 Let the location Area fit to your screen to get an overview 6 Go to Building and then select Add 7 The following window is displayed Location builder tool 184 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 185: ...ure 9 Click Building view in the right left corner of the screen See screen capture below 10 The following screen is displayed 11 Click the black triangle right to the Floor button and select Add 12 The following window is displayed Enter the floor number The ground floor should be level 0 Write useful information in the Information window SIP DECT Fundamentals October 2012 185 ...

Page 186: ...he icon with the red circle around it 15 Now the window below is opened Select the jpg file representing the ground floor of building Fill in the location parameters to position the ground floor picture in the correct position in the Location Please remember the position settings for the adding more floors The other floors should be positioned on the same position in the location When done click O...

Page 187: ... now put in the Location and represents the position of the building It should look like the following screen capture 17 If you want to add a second floor select Floor Add again SIP DECT Fundamentals October 2012 187 ...

Page 188: ...Click OK 19 Now you will see an empty floor You must add a jpg picture to this floor Click Add new image as shown in the screen capture below 20 The screen below is displayed Browse to you second jpg picture image file Also fill in the image location with the same values as the previous image for Floor 0 Location builder tool 188 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 189: ...ting of the Z order The Z order is a presentation of the Bring to front Bring to back options as known from drawing programs 23 When you click the Area view you will see the following screen displayed Note that you can select the building and the floor using the drop down menu in the top middle of the window Please note that when it is not possible to display a certain floor try to change the sett...

Page 190: ... screen capture below 25 After the import the RPN numbers of the DAPs are shown in the right window pane See screen capture below Now you can simply drag and drop the RPNs to the location where they are should be installed Location builder tool 190 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 191: ...e to start the Location builder tool Starting the Location builder tool 1 To start the IP DECT Configurator tool through the Start menu choose Start All programs DAP controller DAP Applications Location Builder The Location builder window appears Use the Location builder tool SIP DECT Fundamentals October 2012 191 ...

Page 192: ...ther a DAP a building or a line Right click the map to access menu commands to perform on the selected item The Location Builder uses coordinates for the localization of DAPs buildings and lines The coordinates of the mouse pointer appear if you hover the mouse pointer over the map The origin 0 0 of the coordinate system is in the bottom left corner of the map Use the DAP list view mode pane to se...

Page 193: ...ls to customize display options Create a location file Create a location file Prerequisites Ensure that you have up to date maps of the building s You can import a map of a building or floor from a bmp gif and jpg file Ensure that you have a clear understanding of the sizes of the area and the buildings Ensure that the maps use a common scale if they do not ensure that you understand how they diff...

Page 194: ...size values used in the location builder do not correspond to real world units such as meters or feet However Avaya recommends that you consistently enter values that equal the measurements in meters to make your location map easy to understand 4 Click Building to add a building to the Location Location builder tool 194 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 195: ...ilding view is activated Lines are used to add contours and shapes to buildings The lines can provide a reference to items on the maps like stairwells elevator shafts or oddly shaped non rectangular buildings 7 In the Building view add lines using either of the following methods Add lines using the Add lines tool Right click in the Location area A menu appears Choose Add lines from the menu OR Add...

Page 196: ...he Import dialog box appears 13 Browse to the RPNadm txt file and select it Click Open Adialog box appears and prompts you to indicate your preferences for the importing the RPNadm txt file 14 Ensure that Update DAPs already located is not checked and click OK A list of DAPs appears on the left side of the program window Change the view mode by using the view mode selection box above the DAP list ...

Page 197: ...er 1 for example 0R06 The following figure shows the RPN data and the Info field data in the Edit box pane titled Current DAP 16 Continue placing the DAPs until the DAP list is empty 17 To manually add a DAP right click a point on the Map and select Add DAP from the menu The Add DAP dialog box appears Create a location file SIP DECT Fundamentals October 2012 197 ...

Page 198: ...er tool Normally the RPNadm file contains the RPN information from the imported RPNadm txt file Maintenance You can change the Location configuration after you create the Location file for example You can make minor configuration changes excluding RPNadm data To make minor changes in the configuration you can import the Location file and then select the item to update You can edit the properties o...

Page 199: ...entative has recommended DECT The location of user offices with wired IP phones often changes within the coverage area Not all users have offices and desk phones Some users only have handsets The customer does not need coverage in the washrooms The telephone switch room is next to the washrooms The customer has no installation restrictions The site survey for Able Studio The technician must gather...

Page 200: ...4 Record the contact telephone number 5 Obtain and record scheduling times and date 6 Obtain access to controlled areas 7 Obtain keys or codes you need for secured site areas where radio coverage is required 8 Obtain and record additional contact information if required 9 Obtain the safety equipment you require such as a hard hat or safety glasses 10 Record information regarding existing DECT syst...

Page 201: ...ering building information 1 Obtain and record building identification 2 Obtain and record information about construction materials such as walls floors and ceilings 3 Record the type facilities such as office hotel factory store 4 Record the number of floors in the building If the building contains atriums multiple floors or floors not all the same shape or unusual conditions see Deploying on mul...

Page 202: ...station Obstacles can limit the performance of the system and increase costs Gather the following information and enter it into the work order Assessing radio coverage 1 Record areas where radio coverage is required 2 Record areas where radio coverage is not required 3 Record external or outdoor radio coverage 4 Record where radio coverage is not feasible or requires specific basestations 5 Record...

Page 203: ... store rooms and maintenance areas Obtain the following information and enter it into the work order Profiling handset users 1 Record the number of handset users 2 Record an estimate of the potential growth of handset users 3 Locate and record areas of above average and below average traffic density 4 Determine and record which users have a wired IP phone in their office 5 Determine and record the...

Page 204: ...Site survey example 204 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 205: ...ol The DECT Deployment Tool deployment tool determines cell centers and cell boundaries If you have the Deployment tool shown in the following figure read the instructions in this section SIP DECT Fundamentals October 2012 205 ...

Page 206: ...Figure 51 Deployment tool carrying case and packing details Deployment tool 206 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 207: ...yment involves the following activities Charging the deployment tool battery on page 208 Charging the deployment handset battery on page 209 Assembling the deployment tool on page 210 Testing the deployment handset on page 213 Prepare the tool for deployment SIP DECT Fundamentals October 2012 207 ...

Page 208: ...lowing figure shows the charger for the deployment tool Figure 53 Deployment tool battery charger Charging the deployment tool battery 1 Set up the deployment tool battery charging equipment Remove the deployment tool battery charger and charger cord from the yellow case 2 Charge the deployment tool battery Connect the charger cord plug into the battery Connect the red alligator clip to the positi...

Page 209: ...p the deployment handset battery charging equipment Remove the deployment handset battery charger and charger cord from the yellow case 2 Charge the deployment tool battery Connect the charger cord to the charging stand Connect the charger cord to the AC mains Place the handset into the charging stand The red LED flashes while the handset is charging 3 Remove the handset from the charger after it ...

Page 210: ... telescopic extension h Allen key i basestation attaching thumb screw j basestation Figure 55 Deployment tool extension details Charge the deployment tool battery and the deployment handset battery for at least 6 hours before use The deployment tool battery is composed of the following parts letters correspond to labels on the following figure a battery mount b Allen screws Deployment tool 210 SIP...

Page 211: ...all the extension arm fitting on the tripod If not required go to step 4 3 If required secure the extension arm fitting Use the Allen key attached to the extender arm to secure the extension arm fitting Allen screw 4 Mount the extension arm on the tripod Place the brass end of the extension arm into the fitting so that the keying hole of the extension arm mates with the retaining thump screw locki...

Page 212: ...station to the upright operating position 8 Position the basestation The normal position is with the antenna pointing upwards Secure the basestation with the arm thumb screw 9 Mount the battery fixture on the tripod Remove the battery bracket shown in Figure 56 Deployment tool battery details on page 211 from the yellow case Screw the battery bracket onto the tripod caster brace by using the two m...

Page 213: ...ess the ON OFF button DECT HANDSET appears on the handset display 3 To select system mode press the Shift key and press the Local key SYSTEM appears on the handset display 4 To select monitor mode press the star key MONITOR MODE appears on the handset display 5 To select the monitor mode code press the lock button CODE appears on the handset display Prepare the tool for deployment SIP DECT Fundame...

Page 214: ...eliable for telephone conversations After a link is established the handset emits a continuous 1 4 kHz tone and displays an RSSI value Figure 58 Deployment handset link display The display shown in Figure 58 Deployment handset link display on page 214 indicates the following A dot within a circle indicates a locked signal The antenna symbol indicates a link establishment The number 10 indicates an...

Page 215: ...o 6 80 dBm to 85 dBm and the last shaded block disappears the cell boundary is reached After the cell boundary is reached stop and listen to the tone Ensure the tone is clear with no tone changes tone breakup modulation mutes or clicks Do not select a cell edge that has an RSSI reading of less than 6 However keep the following in mind Some environments can cause poor tone at a RSSI meter reading o...

Page 216: ...handset to determine the outdoor coverage provided by a basestation located indoors 3 External housings for outdoor basestations must be mounted directly on walls or similar vertical surfaces 4 If you use the deployment tool outdoors ensure the deployment tool does not fall over or come in contact with electrical wires and cables 5 If an outdoor critical point cannot be reached inform the customer...

Page 217: ...steps in this section as required Installing 4720 DAP with internal antennas on page 217 Installing a C4710 DAP in an external housing on page 228 Installing a C4710E DAP in an external housing with an external antenna on page 230 Mounting the cabinet on a wall on page 232 Mounting the cabinet on a pole on page 233 Installing 4720 DAP with internal antennas Installing the Outdoor Box with 4720 DAP...

Page 218: ... hole for the cable inlet Mark the hole as shown in Figure 60 Position of the hole in the cabinet on page 218 Figure 60 Position of the hole in the cabinet 5 Drill a hole for the swivel Use a 12 mm drill Figure 61 Drilling the hole 12 mm Install the external housing 218 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 219: ...o the cabinet 8 Keep the cabinet in the correct position against the wall and mark the mounting holes in the corners of the cabinet on the wall If necessary use the template that was delivered with the cabinet Figure 64 Marking the corner holes on the wall 9 Drill the holes in the wall using an appropriate drill that is applicable for the wall 10 Mount the cabinet to the wall Use appropriate screw...

Page 220: ...le later Note At the outside of the box the cable must lead directly from the cabinet into the building to avoid exposing the cable to lightning 13 Tighten the cable inlet on the swivel and make sure that the cable inlet is waterproof 14 Lead the cable to the 4720 DAP and mount the RJ45 connector to it using the tool for mounting an RJ45 connector plug to a Category 5 cable For more information on...

Page 221: ... the rear side of the cabinet 16 Push the 4720 DAP into its position in the foam Figure 68 4720 DAP in position in the cabinet 17 Mount the cover of the cabinet onto the cabinet with the four plastic screws in each corner of the cover The cabinet is now closed Figure 69 Mounting the cover Installing 4720 DAP with internal antennas SIP DECT Fundamentals October 2012 221 ...

Page 222: ...pen the cabinet use a screw driver that fits into the four plastic screws at the front side of the cabinet Unfasten the screws 2 Remove the cover from the cabinet The contents of the cabinet is shown in the figure Figure 70 Contents of the box 3 Remove the foam contents from the cabinet 4 At the right hand side of the cabinet you will have to drill a hole for the cable inlet Mark the hole as follo...

Page 223: ...l the rubber ring to seal the conjunction between the swivel and the cabinet The conjunction must be waterproof Figure 73 Swivel with black rubber ring Figure 74 Swivel mounted to the cabinet 7 Put the foam back into the cabinet Installing a 4720 DAP with external antennas SIP DECT Fundamentals October 2012 223 ...

Page 224: ...using an appropriate drill that is applicable for the wall 10 Mount the cabinet to the wall Use appropriate screws and plugs Figure 76 Mounting the cabinet to the wall 11 Push the special nuts that came with the cabinet into the corner holes of the cabinet Figure 77 Pushing the special nuts in place in the corners of the cabinet 12 Lead the cable via the swivel into the cabinet Install the externa...

Page 225: ... colour schemes see Wire color coding for Category 5 cables on page 27 15 Open the 4720E box by means of removing the two screws at the rear side of the 4720E 16 Use a small pair of tongs to open the predefined holes in the 4720E cabinet Figure 78 4720 DAP cabinet and pair of tongs Figure 79 Detail of the 4720 DAP of predefined hole in the 4720 cabinet 17 Connect the RJ45 ethernet plug to the 4720...

Page 226: ...osition of the directional antenna Note that the hole in the foam is not big enough for the antenna This is done on purpose in order to allow various positions of the direction antenna Figure 81 Antenna does not fit into the hole 22 Cut the hole for the directional antenna to the correct size to be able to push the antenna in the hole Figure 82 Cutting the foam to allow the antenna to fit into it ...

Page 227: ...n change the position of the antenna to the required position in the foam by means of turning the antenna or giving it some tilt Figure 84 4720 DAP and directional antenna in their positions 24 Mount the cover of the cabinet onto the cabinet with the four plastic screws in each corner of the cover The cabinet is now closed Figure 85 Mounting the cover Installing a 4720 DAP with external antennas S...

Page 228: ...Mount the swivel and route the incoming cable through the swivel 4 Verify that the cable fits snugly into the waterproof inlet housing 5 Connect the incoming cable to the connection box that is delivered with the outdoor cabinet 6 Connect the CAT5 cable that is inside the outdoor cabinet to the connector box 7 Place the foam below the foam blocks Install the external housing 228 SIP DECT Fundament...

Page 229: ...8 Connect the Ethernet CAT5 to the DAP as shown 9 Push the DAP into the foam 10 Place the cover foam into position Installing a C4710 DAP in an external housing SIP DECT Fundamentals October 2012 229 ...

Page 230: ...he cover and the rear side from each other The cabinet is held shut by four click parts two on each long side of the cabinet If necessary use a small screwdriver to carefully open the click parts one at a time 3 Drill two holes 10 mm in diameter in the rear side of the cabinet 4 Connect the antenna cables to the connectors on the printed circuit board Secure the nuts with an SMA Torque Wrench Inst...

Page 231: ...oam blocks from the cabinet 8 Mount the swivel and route the incoming cable through the swivel 9 Verify that the cable fits snugly into the waterproof inlet housing 10 Connect the incoming cable to the connection box that is delivered with the outdoor cabinet 11 Connect the CAT5 cable that is inside the outdoor cabinet to the connector box Installing a C4710E DAP in an external housing with an ext...

Page 232: ... in position then place the antenna in the foam 15 Close and lock the outdoor cabinet Important Ensure that the C4710E DAP is line powered through the Ethernet cable Local power provision is not possible in this outdoor cabinet Mounting the cabinet on a wall Mount the cabinet on a wall Install the external housing 232 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 233: ...l mounting ensure that you orient the jig to match the mounting orientation you selected in the previous step 3 Mount the cabinet to the wall Mounting the cabinet on a pole Mount the cabinet on a pole 1 Mount the bracket to the back of the cabinet 2 Connect the metal strip to the bracket using the bolt that is provided for this purpose 3 Place the cabinet against the pole 4 Route the metal strip a...

Page 234: ...is at the desired height and tighten the metal strip around the pole by twisting the bolt 6 Secure the metal strip with the lock nuts Install the external housing 234 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 235: ...t by using the SIPN connection method Beginning in CS 1000 Release 7 0 support is no longer available for the SIPN connection method however you can migrate your SIPN connection to a SIPL connection Figure 86 Upgrade to a SIPL connection on page 236 shows the high level tasks for migrating to a SIPL connection SIP DECT Fundamentals October 2012 235 ...

Page 236: ...t deploy the SIP Line application to a server For information about deploying the SIP Line application see Avaya Linux Platform Base and Applications Installation and Commissioning NN43001 315 Upgrade a SIPN connection to a SIPL connection 236 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 237: ...r the SIPN UEXT TNs and store the configuration details in a temporary file 3 Modify the file to provide the required new details for SIPL UEXT SIPU ZONE NDID SCPW HOT U DN Note For more information about UEXT configuration see Configuration of Universal Extension on a Call Server on page 106 4 Convert the TNs on the CS 1000 Call Server SIP DECT system upgrade To upgrade your SIP DECT system from ...

Page 238: ...ure Configuring other settings PBX Settings on page 100 6 Save your system and reboot DAPs as described in the procedure Saving the system on page 102 Upgrade a SIPN connection to a SIPL connection 238 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 239: ...stribution Neither the name of the Cisco Systems Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A ...

Page 240: ... please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THI...

Page 241: ...following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric ...

Page 242: ...able version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence Third Party Software 242 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 243: ...cards for example 4060 memory cards are not supported The DECT Handset Configurator tool is developed for theACR38T card reader fromAdvanced Card Systems http www acs com Local resellers of ACS products can be found on the Web site PC requirements A USB 2 0 port is required for the card reader The DECT Handset Configurator is supported on the following Windows versions Windows 2003 Server Windows ...

Page 244: ...an new image file Creating an image file using a MEM card Editing the image file Creating a new image file using the DECT Handset Configurator tool Handset configuration data can be saved to an image file using the DECT Handset Configurator tool The image file is a set of DECT Handset parameters that can be applied to the handset configuration To create your DECT Handset configuration file perform...

Page 245: ...has the following extension x55 Note If you used a MEM card from a DECT Handset with limited features for example there is no messaging support in the 4027 DECT Handset you can edit and configure the desired missing settings in the DECT Handset Configurator tool before copying the image file to a handset of another type Editing the image file 1 Click File Open to open the saved image file 2 Make t...

Page 246: ...enu to copy the information to the MEM card Writing batch for MEM cards Writing batch is a special feature that enables you to prepare a number of MEM cards with preconfigured settings and subscriptions The feature enables you to subscribe DECT Handsets within a defined subscription range automatically without entering PARK and PIN codes To write a batch of MEM cards perform the following steps 1 ...

Page 247: ...ng a subscription to the image on page 248 Creating a subscription file To create a subscription file perform the following steps 1 Create a Comma Separated Value file a text file with csv extension Each line contains a handset name and DN from the DN range required for subscriptions For example if you need to subscribe handsets in the DN range of 5001 5020 then enter all handset names and DNs fro...

Page 248: ...wse for subscription file and navigate to the folder with the prepared subscription file 4 Select the prepared subscription file and click OK 5 Click Add in the subscription list 6 Enter the DECT system name and select DNR if a few subscriptions are available in the prepared subscription file 7 Click OK 8 Select default DECT system subscription using the radio button on the left or select the Auto...

Page 249: ... grayed out They are not enabled for configuration and are listed only for convenience so that you can follow the handset menu tree 3 Save the image file and copy it to the handset MEM card refer to section Operation with a MEM card for details 4 Insert the prepared card in the handset and turn the handset on All settings are applied Related topics Messaging on page 249 Contacts on page 250 Settin...

Page 250: ...acts menu on the left and click the right mouse button on a free field on the right 2 Select New and enter the Contact name number s select number type s and speed dial number if required 3 Click OK Editing an existing contact if an existing contact is present To edit a contact perform the following procedure 1 Select the Contacts menu on the left and click the right mouse button on the contact re...

Page 251: ...lect the file type xls for Corporate Directory or csv file and click OK Converting Phone Book To convert a Phone Book saved in an xls Central Directory tfb Phone Book for 4060 4065 DECT Handsets or csv comma separated value file perform the following procedure 1 Select Tools Convert Phone Book in the menu 2 Click Browse for an input file 3 Navigate to the folder containing a file with an appropria...

Page 252: ...ency Missed call time Alert Volume Alert Tone Vibrator function Key sound Confirmation sound Coverage Warning Charger Warning Display Wall paper selection Theme selection Startup screen picture selection Power Save settings Full display time Power Save settings dim display Calls Man down applied only to 4075 Caller Filter settings applied only to 4070 4075 DECT Handset Configurator Tool 252 SIP DE...

Page 253: ...lete the call logs for missed answered and dialed calls Select the Calls menu on the left and use the context menu on the right to perform the required operations Calendar and Accessories Calendar and Accessories features are not enabled for configuration from the DECT Handset Configurator tool Feature selection This menu allows you to enable or disable a wide variety of settings to make available...

Page 254: ...ward Delete Send Messages Edit Forward Delete Settings Overwrite Old Send Messages Voicemail number Display Auto Answer Msg Silent Answer Msg Contacts Central Directory Modify Private Directory Settings Profiles Select Modify Reset Time and date Language Shortcuts DECT Handset Configurator Tool 254 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 255: ...ng volume Ring external Ring internal Ring unknown Ring Normal msg Ring Urgent msg Ring Emergency Increasing ring Alert volume Alert tone Increasing Alert Vibrator Key sound Confirmation Sound Coverage Warning Charger Warning Missed Call Time Display Wall paper Themes Startup Screen Feature selection SIP DECT Fundamentals October 2012 255 ...

Page 256: ...register Network Select Network Edit Bluetooth Calls Enable Call logs Delete calls Calendar Enable Calendars Modify Calendar Accessories Calculator Stopwatch Alarms Enable alarms Modify alarms Miscellaneous Power down DECT Handset Configurator Tool 256 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 257: ...ard It can be saved only in the image file Editing an existing group Follow this procedure to edit an existing group 1 Select the Broadcast menu on the left and click the right mouse button on the group to edit 2 Select Edit and make the required changes 3 Click OK Important The Broadcast Group name is not saved on the MEM card It can be saved only in the image file Deleting a group Follow this pr...

Page 258: ... Click OK Exporting groups to a file Follow this procedure to export the groups from the current image to a file 1 Select the Broadcast menu on the left and click the right mouse button on the field on the right 2 Select Export 3 Enter the file name for the output file 4 Click OK DECT Handset Configurator Tool 258 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 259: ...int network interface The DECT Access Point DAP network interface is an industry standard Ethernet interface which can be wired to a 10 100Mbps UTP switch port optionally with Power over Ethernet POE These are the most common installations One or more network switches are combined to provide the backbone through which the SIP DECT VoIP solution is provided In many cases the DAPs are put on a speci...

Page 260: ...ast group members reside Internet Group Management Protocol IGMP was designed for this purpose The DAP uses IGMP version 2 RFC2236 and acts as a multicast host The DAP indicates that it is a member of a multicast group so that the routers can take appropriate measures to forward the multicast traffic This group membership is indicated during startup of the DAP and when asked for by a Querier defin...

Page 261: ... are located Even though the Layer 3 may know locally which switch ports are connected to multicast hosts this is usually not known for the uplink connections Unless IGMP snooping is disabled multicast problems frequently occur due to incorrect configuration of the network The IGMP snooping solution The simplest solution and most frequently implemented is to switch off IGMP snooping in the Layer 3...

Page 262: ...ement 5 A General Query is sent from the Querier frame 40 6 The DAP responds with its multicast group membership report frame 41 This fulfills the second multicast host requirement The IP addresses used in the traffic example are defined in the following table Table 23 IP address definitions for traffic example Element IP address Network address 192 168 21 0 24 DHCP TFTP for DAP provisioning 192 1...

Page 263: ...knowledgement Block 4 11 14 19 01 94 5442 192 168 21 102 239 192 49 21 UDP Source port nxlmd Destination port hbci 12 14 19 16 99 4243 192 168 21 102 239 192 49 21 UDP Source port nxlmd Destination port hbci 13 14 19 31 47 0195 0 0 0 0 255 255 25 5 255 DHCP DHCP Discover Transaction ID 0xadf7c42d 14 14 19 31 47 1135 192 168 21 251 192 168 21 222 DHCP DHCP Offer Transaction ID 0xadf7c42d 15 14 19 3...

Page 264: ...i Destination port nxlmd 30 14 19 40 21 0735 192 168 21 222 192 168 21 102 UDP Source port hbci Destination port nxlmd 31 14 19 40 21 2601 192 168 21 102 192 168 21 222 UDP Source port nxlmd Destination port hbci 32 14 19 40 24 2802 192 168 21 222 239 192 49 21 UDP Source port hbci Destination port hbci 33 14 19 42 19 9877 192 168 21 222 239 192 49 21 UDP Source port hbci Destination port hbci 34 ...

Page 265: ...9 192 168 21 221 239 192 49 21 IGMP V2 Membership Report Join group 239 192 49 21 42 14 20 02 17 7188 192 168 21 102 239 192 49 21 UDP Source port nxlmd Destination port hbci 43 14 20 10 20 1582 192 168 21 222 192 168 21 102 UDP Source port hbci Destination port nxlmd Multicast host behavior of a DAP SIP DECT Fundamentals October 2012 265 ...

Page 266: ...DAP multicast group membership 266 SIP DECT Fundamentals October 2012 Comments infodev avaya com ...

Page 267: ...k the signal strength information of three DAPs The handset must see at least three DAPs rather than one or two That results in a higher number of DAPs compared to a system without Location Detection Approximately 50 more Access Points are necessary compared to a typical SIP DECT system deployment without Accurate Location Detection The Ekahau Positioning Engine part of the RTLS software from Ekah...

Page 268: ...enter Ekahau RTLS controller IP address in the section Location Engine IP address default port 8552 6 Select Service menu and click start to launch the service If the connection is established the Link is changed to up License status to Valid 7 Create an ssh connection to the IP address where DMLS is running using a configured application port for example 2010 Note Atool for creating an ssh connec...

Page 269: ...ement 129 DAP manager configuration 103 DAP manager overview 121 DAP restart history 137 DAP reboot history 137 DECT Access Point network interface 259 DECT Handset features 13 Deleting a number 126 DHCP and TFTP servers 76 Disabling a subscription 125 E Editing a subscription RPN 124 Export a SIP DECT system 165 Export and import SIP DECT system 165 Export subscriptions 134 G Gather building info...

Page 270: ...deinstallation 167 Software requirements 75 Software requirements Call Server software 75 Software requirements DAP controller software 75 Software requirements Signaling Server software 75 Subscribing a DECT handset 104 Subscribing a handset 123 Subscription export and import 134 Subscription management 123 Supported database types 142 Synchronization analyzer interface 153 Synchronization analyz...

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