Page 14 - Overview
PC Configuration
PC Configuration
Overview
Before installing CCC module
you must
install/access an e-mail server, obtain e-mail
server name and mailbox names, re-configure the Server and Client PC for guest
accounts, partition the server drive, install a database application, etc. The Server and
Client PCs must be given dedicated names.
The following details the required actions and
must be performed in sequence
before
installation of CCC modules is attempted:-
•
Check that all system specifications (both hardware and software) have been
fulfilled. See page 11.
•
Server PC configuration using Windows NT 4.0 Server. See page 15.
or
•
Server PC configuration using Windows 2000. See page 21.
•
Client PC configuration using Windows NT 4.0 Workstation. See page 24.
or
•
Client PC configuration using Windows 98. See page 25.
or
•
Client PC configuration using Windows 2000. See page 26.
Both the Server and client PCs
must be
re-configured before installation on the CCC
modules.
Page 14 - Overview
Compact Contact Center Installation Manual
PC Configuration
40DHB0002USBG Issue 4a (05/29/2003)
