Page 12 - System Specifications
Introduction
Software Requirements for CCC Server(s)
The Microsoft software components for Windows NT and 2000 Servers are listed in the
following table and
must be
installed prior to installing a CCC Server PC.
Windows NT Server 4.0
Windows 2000 Server
Win NT 4.0 Server
Win 2000 Server
Win NT 4.0 SP6
Win 2000 Server SP3
MS Internet Explorer 5.5
MS Internet Explorer 5.5
Database Solution
MSDE / MSDE 2000 (SP3)
SQL7
SQL 2000
Database Solution
MSDE / MSDE 2000 (SP3)
SQL7
SQL 2000
Windows Critical Updates
Windows Critical Updates
Software Requirements for CCC Client(s)
The following table lists the software that
must be
installed on an CCC Client prior to
installing a CCC Client PC.
Software
Comment
Windows 98/ME/NT WS/2000 Pro/XP Pro
MS Internet Explorer 5.5
Full installation
Windows Critical Updates
Windows Critical Updates
E-mail Server Requirements
For CCC applications that utilize e-mail functionality, an e-mail server (extended MAPI
compliant) must be either installed on a separate PC or access must be available to an
e-mail server. In both cases you must obtain and record the following (you will need
this data for setting-up the mailboxes on PCs running CCC applications):-.
Parameter
Data
E-mail Server name
CCC Server Mailbox name
CCC Clients Mailbox names (up to 5 off)
CAUTION:
Do not install the e-mail server on the CCC Server PC.
Page 12 - System Specifications
Compact Contact Center Installation Manual
Introduction
40DHB0002USBG Issue 4a (05/29/2003)
