Center 4.0 User Guide
15
Alti
V
iew
C
H A P T E R
3
Using Center as a Desktop User
Once you log in as a Desktop User described beginning on page 7, the
AltiView main window appears. This window provides tools to manage
and monitor calls, to facilitate management of your personal contacts, and
to configure your AltiServ phone and voice mail options. Configuration is
described in Chapter 6.
Figure 3.
AltiView main window
About the Main Window
The window consists of the following displays and buttons:
•
The Call Status panel displays the status of the currently active call, a
list of any calls on hold, and the current time.
•
The Directory panel has two tabs: one showing a log of current calls,
the other showing a log of current and past voice mails.
•
The Dial functions provide buttons to place, hold or redial calls
•
The Call Control buttons provide call functions such as transferring
the call or sending it to voice mail.
Dial Buttons
Lists of Calls /
Voice Messages
Call Controls
Call Status
Summary of Contents for CDR Search 4.0
Page 6: ...Table of Contents vi Center 4 0 User Guide...
Page 10: ...Warranty x Center 4 0 User Guide...
Page 16: ...Installation 6 Center 4 0 User Guide...
Page 24: ...Getting Started 14 Center 4 0 User Guide...
Page 44: ...Monitoring Extension Activity 34 Center 4 0 User Guide...
Page 54: ...Using Center as a Workgroup Agent 44 Center 4 0 User Guide...
Page 78: ...Index 68 Center 4 0 User Guide...