Altigen CDR Search 4.0, User Manual

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Getting Started
10 Center 4.0 User Guide
As a test, you can choose Run from the Windows Start menu, then enter
Ping <IP address> [ENTER]
where <IP address> is the AltiServ system you want to connect to. An
example of the IP address form is 123.234.231.143
If you do not get a response, contact your LAN administrator for support.
Hiding or Exiting Center
Using Center as a desktop user or workgroup agent, when you
minimize the Center desktop by clicking the Minimize
symbol (the dash), it is hidden—it doesn’t appear anywhere in
the Windows desktop except as a phone icon in the tray in the lower right
corner, as discussed in a following subsection.
To exit Center entirely, right click the phone icon and select Exit.
Pop Up Center when You Get a Call
You can configure Center to pop up when you have incoming calls, when
you’re using center as a desktop user or workgroup agent. Pop ups work
when Center is hidden (minimized) but not when you have exited. See
“Screen Pop and Auto Close” on page 55.
Using the Windows Tray Phone Icon
After you log in, the Center icon (a phone) is displayed on the Windows
tray, normally at the bottom right of your screen. When you have new voice
mail, the phone grows a little yellow envelope, as shown in the lower icon.
If the Center interface is not on your Windows desktop, but this icon
appears in the Windows tray, you double-click it to open the Center main
window, or you can right click it to pop up a menu, then select the Center
window you want to open.
Resizing the Display
You can re-size many AltiView windows in the normal Windows method:
place the cursor at a window edge or corner, then drag the window to the
size you want.
Also, the field size for any field can be increased or decreased by pointing
the cursor to either side of the field’s main column. The cursor changes to
a movable double bar (||) that can be moved to resize the column.