Altigen CDR Search 4.0, User Manual

Page: 22 / 78

Getting Started
12 Center 4.0 User Guide
Error Messages
The following errors may be displayed as login or connectivity errors.
Error Message Description Solution
AltiServ connection
limit has been
exceeded
More than the allowed
number of AltiView
users have attempted
to log on.
Maintain the number of
AltiView users or add
additional licensing.
Before using this
program, please set
up area code and
external number
Areacode and
external number have
not be established for
Center.
Set area code and external
number in the configuration
channel BEFORE using
Center.
Cannot connect to
AltiLink. Please check
server name or
network connection.
You are not connected
to AltiServ.
Check the server field (IP
address or DNS name) by:
1. Pinging the network server
address OR
2. Try using the IP address of
AltiServ (if using the DNS
name in the server field)
Cannot get voice mail
list right now because
mail box is already
being accessed.
Mail box is in use by
AltiMail and is
temporarily
unavailable.
Wait a while, then try again.
Mail service is
unavailable. Please
check with your
administrator.
Voice mail service is
not enabled on
AltiServ
Make sure voice mail service
is started.
NetMeeting is already
used by another
application, so you
cannot enable IP
Extension Integrated
with NetMeeting.
Check for conf.exe in your
computer’s memory. If it’s
there, terminate it. Then retry
logging in with the IP
extension option.