Altigen CDR Search 4.0, User Manual

Page: 77 / 78

Index
Center 4.0 User Guide 67
In
d
e
x
status, agent 51
switching service 4
system requirements 1
system speed dialing 64
T
TCP socket 9
threshold time 37 , 42
transfer calls 20
transfer to auto attendant 21
transfer to voice mail 20
transferring calls to voice mail 21
Troubleshooting IP Connectivity 9
U
uninstall 5
uninterruptible power supply
(UPS) 46
upgrade 2
UPS (uninterruptible power
supply) 46
URL sharing 38
URLs 38
V
Verify Caller ID 61
viewing agent status 51
viewing queues 43 , 52
voice mail 20 , 23 – 29
forwarding 26
playing 24
voice mail group 27
Voice Mail Service 4
voice mail state 11
W
warranty vii
how to get service viii
web button 38
web pages 38
web-based calls 56
Windows tray 10
workgroup 40
call history 41
queues 43
,
52
statistics 42
workgroup agent
call handling 37