Altigen CDR Search 4.0, User Manual

Page: 29 / 78

Dialing
Center 4.0 User Guide 19
Alti
V
iew
Searching by Name
1. Click anywhere in the text box above the dialing pad, then begin to
type the name of the person you want to call.
The dialing pad transforms into a list that displays matching names.
2. Click the name you want.
The extension or number appears in the list box, selected for dialing,
3. Click the Dial button to place the call.
Dialing Speed Dial Numbers
You can use either your own Station Speed Dial numbers or the System
Speed Dial numbers.
See “Adding or Editing Station Speed Entries” on page 64 for details on
setting up speed dial numbers.
1. Depending on which type of speed dial number you want to call, click
the Station Dial tab or the System Dial tab.
2. Choose the speed dial entry from the list.
3. Click the Dial button to place the call.
Redialing
To redial the last number called, click the Redial button.
Placing Calls on Hold
During a phone conversation, click the Hold button in the AltiView main
OR press the FLASH button on your phone, if available. The state of the
call is changed from connected to a hold state and you will hear the dial
tone.
In the row displaying the call, the State column shows the call on hold.
Click the Hold state cell to release the hold and re-connect the call.